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PLOS One logoLink to PLOS One
. 2026 Oct 5;21(10):e0359863. doi: 10.1371/journal.pone.0359863

Multidisciplinary providers’ perspectives on timely predialysis arteriovenous access preparation: An exploratory mixed-methods study in upper Northern Thailand

Amaraporn Rerkasem 1, Kochaphan Phirom 1,2, Pak Thaichana 1, Prit Kusirisin 3, Puntapong Taruangsri 4, Suwinai Saengyo 1, Sasinat Pongtam 1, Wanicha Pungchompoo 5, Kittipan Rerkasem 1,6,7,8,*
Editor: Jeerath Phannajit9
PMCID: PMC13637856  PMID: 42832492

Abstract

Background

Timely creation of arteriovenous (AV) access before hemodialysis initiation is recommended to reduce catheter-related complications and improve clinical outcomes. However, predialysis AV access preparation remains suboptimal in Thailand despite guideline recommendations and expanded hemodialysis services. Evidence comparing perspectives among professional groups involved in the AV access care pathway is limited. This exploratory regional study compared the perspectives of nephrologists, vascular surgeons, and dialysis nurses in Upper Northern Thailand and identified supportive strategies that providers considered relevant to improving timely AV access preparation.

Methods

We conducted a cross-sectional convergent mixed-methods study using a self-administered survey among nephrologists, vascular surgeons, and dialysis nurses practicing in hospitals and dialysis clinics across Upper Northern Thailand from February to April 2025. Likert-scale responses were summarized and compared across professional groups, and brief open-ended responses were analyzed thematically. Quantitative and qualitative findings were integrated during interpretation.

Results

A total of 113 providers participated, including 78 nurses, 19 surgeons, and 16 nephrologists. Integration of the quantitative and qualitative findings identified five priority barriers: limited patient understanding, late presentation, procedural waiting times, insurance or reimbursement constraints, and clinical suitability concerns. Although the broad barrier patterns were shared, the emphasis placed on particular barriers varied across professional groups. Four supportive strategies were consistently endorsed: predictable financial coverage and reimbursement mechanisms, a dedicated vascular access coordinator, electronic referral and longitudinal follow-up systems, and proactive, stage-aligned AV access planning guidelines. Qualitative responses provided context by showing that providers associated these shared strategies with different role-related considerations, including patient preparation, referral coordination, procedural feasibility, and timing of care.

Conclusions

Providers in this regional study identified shared priorities for improving timely predialysis AV access preparation, while differing in the meanings and considerations they associated with those priorities. These context-specific, hypothesis-generating findings may inform locally adapted service improvement and future evaluation of the proposed strategies.

Introduction

The global challenge of predialysis arteriovenous access preparation

End-stage kidney disease (ESKD) affects millions of people worldwide, and hemodialysis remains the predominant modality of kidney replacement therapy (KRT). International clinical guidelines emphasize early and individualized planning for arteriovenous (AV) access—including arteriovenous fistulas (AVFs) and arteriovenous grafts (AVGs)—before hemodialysis initiation [1]. Timely AV access preparation is associated with lower catheter dependence and reduced risk of infection, hospitalization, and mortality [2]. Nevertheless, timely predialysis AV access preparation remains suboptimal in many settings [2], and substantial numbers of patients continue to initiate hemodialysis using central venous catheters.

Thailand’s ESKD burden and evolving policy context

Thailand has one of the highest reported incidences of ESKD worldwide [3] and has achieved near-universal access to dialysis through the Universal Coverage Scheme, Social Security System, and Civil Servant Medical Benefit Scheme [4]. In 2022, the longstanding “Peritoneal Dialysis First” policy was replaced by a “free choice” model, expanding access to hemodialysis, including full reimbursement under the Universal Coverage Scheme. However, expansion of hemodialysis services has not been accompanied by a corresponding increase in timely predialysis AV access preparation [4]. Unplanned initiation with central venous catheters therefore remains common and is associated with adverse early outcomes and additional health system burden [5]. Providers’ perspectives on barriers and supportive factors within this changing regional context remain incompletely understood.

Gaps in understanding provider perspectives

Previous studies have described patient-level barriers to timely AV access creation, including fear, denial, financial concerns, and social influences, as well as organizational constraints involving predialysis care pathways and communication [6–8]. However, evidence comparing the perspectives of professional groups directly involved in AV access preparation remains limited. Existing studies have often examined barriers at the dialysis- or nephrology-service level while combining different healthcare professionals into a single provider category [7,9]. Reviews of physician and organizational barriers have similarly provided limited differentiation among nephrologists, vascular surgeons, and dialysis nurses [10]. Administrative cohort studies have identified predictors of access creation and use but cannot show how providers understand the clinical and service circumstances surrounding these patterns [11]. Qualitative studies have provided important accounts of patient experiences, whereas role-differentiated provider perspectives have received less attention [8].

Nephrologists, vascular surgeons, and dialysis nurses engage with patients at different stages of chronic kidney disease (CKD) care, counseling, referral, evaluation, access creation, and preparation for hemodialysis. Their professional responsibilities may therefore influence which barriers they prioritize and how they understand potential supports. Comparing these perspectives may identify both shared priorities and differences relevant to multidisciplinary service planning.

Study rationale and objectives

A mixed-methods approach was used because structured ratings could describe the relative emphasis placed on barriers and supportive factors across professional groups, whereas open-ended responses could provide context for how providers understood these issues. The quantitative objective was to compare nephrologists’, vascular surgeons’, and dialysis nurses’ reported perceptions of patient-, provider-, and system-level barriers and supportive factors related to timely predialysis AV access preparation in Upper Northern Thailand. The qualitative objective was to describe the contextual considerations providers associated with selected barriers, role-specific obstacles, and provider-suggested actions. Through integration, the study aimed to identify areas of shared priority and to clarify how the meanings attached to those priorities varied across professional roles.

Methods

Study design

This cross-sectional study used a convergent mixed-methods design to examine and compare nephrologists’, vascular surgeons’, and dialysis nurses’ perceptions of barriers and supportive factors related to timely predialysis AV access preparation in Upper Northern Thailand. Quantitative and qualitative data were collected concurrently through a single self-administered survey containing Likert-scale items and open-ended questions. The two datasets were analyzed separately and integrated during interpretation [12,13]. The quantitative component was used to describe and compare response patterns across professional groups, while the qualitative component provided context for selected barriers and role-specific obstacles and elicited provider-suggested actions.

In this study, “predialysis AV access preparation” is used as an umbrella term encompassing planning and, when clinically appropriate, surgical creation of an AVF or AVG before hemodialysis initiation, consistent with individualized ESKD Life-Plan framework.

Questionnaire development

Item generation.

Initial exploratory qualitative interviews were conducted with a convenience sample of healthcare providers representing the target population, including five dialysis nurses, five vascular surgeons, and two nephrologists. These interviews explored perceived barriers to timely predialysis AV access planning and creation, as well as suggestions for improvement. Responses were documented in written form, de-identified, and synthesized into conceptual categories. Conceptual categories were then mapped to candidate questionnaire items by the research team, with items retained when they reflected recurring provider-identified barriers or potential supports and could be rated across one or more professional groups. Based on these findings, the research team developed a structured survey instrument comprising ten core barrier items spanning patient-, provider/team-, and system-level domains; six supportive-factor items; profession-specific obstacle items tailored to nurses, surgeons, and nephrologists; and three open-ended questions addressing factors that could support timely predialysis AV access preparation, urgent obstacles, and suggested improvements. This iterative, inductive process was designed to ensure content relevance and alignment with provider-reported clinical and service experiences.

Content validation and pilot testing

The draft questionnaire was reviewed by three subject-matter experts in clinical nephrology, vascular access surgery, and mixed-methods research to assess content validity, clarity, domain coverage, and relevance across the three professional groups. Revisions were made to improve item wording, reduce ambiguity, and ensure that role-specific items were appropriate for dialysis nurses, vascular surgeons, and nephrologists. Pilot testing was then conducted with six providers to evaluate feasibility, comprehension, completion time, and the clarity of instructions and response options. Feedback was used to refine item wording and survey format before final administration. The questionnaire was developed for descriptive use in this exploratory provider-perception study and was not intended as a fully validated psychometric instrument.

Participants, setting, and recruitment

Eligible participants were healthcare providers directly involved in CKD management, vascular access planning and coordination, KRT education, and hemodialysis care, including dialysis nurses, vascular surgeons, and nephrologists. In some regional hospital settings, dialysis nurses participate in predialysis KRT counseling, including education for patients and families regarding dialysis modalities, advantages and disadvantages of peritoneal dialysis and hemodialysis, and preparation for the transition to dialysis initiation. The study was conducted in Upper Northern Thailand (Health Region 1), which comprises eight provinces: Chiang Mai, Chiang Rai, Lamphun, Lampang, Phrae, Nan, Phayao, and Mae Hong Son. Recruitment took place between February and April 2025 using a pragmatic, opportunity-based approach. Participants were recruited primarily through a regional academic meeting on vascular access held at the Faculty of Medicine, Chiang Mai University, supplemented by targeted invitations distributed through established professional networks to nephrologists, vascular surgeons, and dialysis nurses practicing in the region. Participation was voluntary and anonymous, and no financial or material incentives were provided.

A formal sample size calculation was not undertaken because the study was exploratory and was not designed to test a predetermined effect size. The final sample comprised 78 dialysis nurses, 19 vascular surgeons, and 16 nephrologists and was used for descriptive cross‑professional comparisons and identification of recurring concepts in the open-ended responses. The same participants contributed to both the closed-ended and open-ended components of the survey.

Ethical approval

This study was conducted as part of the research project “The Registry for Vascular Access in Patients Requiring Hemodialysis in the Northern Thai Population”. Ethical approval was obtained from the Research Ethics Committee of the Research Institute for Health Sciences, Chiang Mai University (Approval No. HEC 79/2024; 17 December 2024). Written informed consent was waived because data were collected anonymously, with consent implied by voluntary questionnaire completion.

Data collection procedures

The final questionnaire consisted of five sections: provider characteristics; core barrier items (10 Likert-scale items); profession-specific obstacle items (14 Likert-scale items); supportive factor items (6 Likert-scale items); and open-ended questions. Participants completed the questionnaire independently at a single time point. Anonymous participation and the absence of incentives were intended to encourage candid responses. The qualitative component comprised brief written responses to three open-ended survey questions rather than in-depth interviews or focus groups. Overall, 97 of 113 participants provided at least one open-ended response; 94 responded to the question on factors that could support timely predialysis AV access preparation, 92 identified an urgent obstacle, and 68 suggested actions for improvement.

Quantitative measures and analysis

Categorical variables were summarized using frequencies and percentages, and Likert-scale items were summarized using medians and interquartile ranges (IQRs). Core barrier and supportive-factor responses were compared across professional groups using Kruskal–Wallis tests. Because the questionnaire was newly developed and the Likert responses were ordinal, the primary quantitative interpretation was conducted at the item level.

Participant-level domain summaries were calculated by averaging responses to conceptually related items within each predefined domain; medians and IQRs of these summaries were reported descriptively. Domain summaries were not used to select items for the joint displays or to derive the principal integrated findings. There were no missing responses for core barrier, profession-specific obstacle, or supportive-factor items; non-response occurred only for some open-ended questions. Exact Kruskal–Wallis p-values are reported in S3 File. Given the exploratory analyses, multiple item comparisons, and small professional subgroups, p-values were not adjusted for multiplicity and were interpreted descriptively rather than as confirmatory evidence of between-group differences.

Internal consistency was assessed using Cronbach’s alpha. For core barrier items, alpha was 0.67 for the patient-level domain (5 items), 0.71 for the system-level domain (4 items), and 0.82 for the overall barrier scale (10 items). Given its modest internal consistency, the patient-level barrier domain was interpreted descriptively and was not treated as a validated unidimensional patient-readiness construct. For profession-specific obstacle items, Cronbach’s alpha was 0.84 for nurses (4 items), 0.77 for surgeons (5 items), and 0.89 for nephrologists (5 items). Supportive-factor domains demonstrated acceptable to good internal consistency: 0.79 for care coordination (2 items), 0.83 for system capacity and training resources (2 items), 0.77 for policy and financial support (2 items), and 0.87 for the overall supportive-factor scale (6 items). The questionnaire development process, content validation procedures, pilot-testing summary, and full questionnaire are provided in S1 File.

Qualitative analysis

Open-ended responses were analyzed using a combined deductive–inductive approach. Given the brief written format, the analysis was intended to identify recurring concepts and provide contextual detail for the quantitative response patterns rather than to develop an in-depth interpretive theory. Initial codes were informed by the quantitative domains, while additional codes were developed from the responses. Multiple codes could be assigned when a response addressed more than one concept, but each respondent contributed no more than one instance of a code within a theme.

Clinical, technical, or setting-specific considerations that could not be meaningfully incorporated into the broader themes were retained as a separate context-specific theme. Coding decisions, theme definitions, and representative excerpts were reviewed iteratively by the research team. The complete coding framework and analytic process are provided in S2 File.

Mixed-methods integration and selection of joint display items

Mixed-methods integration was conducted at the interpretation stage using a convergent approach, consistent with established procedures [12]. Quantitative and qualitative findings were brought together in joint displays (Tables 3–5), in which qualitative themes and excerpts were linked to selected quantitative items on the basis of conceptual relevance. This approach allowed the open-ended responses to provide contextual detail for the observed rating patterns.

Quantitative items were selected from the complete questionnaire dataset using predefined analytic criteria. Table 3 included barrier items with median ratings ≥4.0 in at least two professional groups and relevant qualitative material; comorbidity affecting clinical suitability was retained as a prespecified analytic exception because it was prominent in the qualitative responses. Table 4 included the highest-rated profession-specific obstacle for each provider group. Table 5 included supportive factors with median ratings ≥4.0 across all three groups and relevant provider-suggested actions.

The joint displays are illustrative rather than exhaustive and were not intended to rank barriers or supportive factors by prevalence or importance. Qualitative excerpts were used to show how participants described the selected items and were not treated as frequency estimates. Complete item-level results, p-values, and the rationale for item selection are provided in S3 File.

Reflexivity and analytic rigor

A reflexivity and analytic rigor statement detailing researcher positioning, analytic decision-making, and strategies to enhance credibility and transparency is provided in S4 File.

Results

Participant characteristics

A total of 113 healthcare providers participated in the study, comprising 78 dialysis nurses, 19 vascular surgeons, and 16 nephrologists. Nurses reported the longest duration of professional experience (median 12 years, IQR 6–18), while surgeons reported the shortest (median 2 years, IQR 1–9). Practice settings varied by professional role. Nearly half of surgeons were based in university hospitals (47%), whereas none of the nurses and 13% of nephrologists practiced in this setting. Most nurses (62%) and nephrologists (75%) worked in government or provincial hospitals, with the remaining participants practicing in private hospitals or clinics. Clinical workload was summarized using role-specific measures collected in the questionnaire. Nurses reported a median of 120 dialysis patients under their care per month (IQR 64–275), surgeons reported a median of nine AV access procedures per month (IQR 5–12), and nephrologists managed a median of 150 patients with CKD stages 4–5 per month (IQR 58–200). Maintenance-hemodialysis workload was not collected for nephrologists. The median provider-estimated proportion of patients receiving timely predialysis AV access planning and creation was 20% for each professional group. These estimates describe respondents’ practice contexts and should not be interpreted as audited institutional rates. Detailed participant characteristics are presented in Table 1.

Table 1. Characteristics of participating healthcare providers.

Characteristic Nurses

(n = 78)
Surgeons (n = 19) Nephrologists (n = 16)
Years in role, median (IQR) 12 (6–18) 2 (1–9) 5 (2–14.5)
Workplace — University hospital, n (%) 0 (0%) 9 (47%) 2 (13%)
— Government/provincial hospital, n (%) 48 (62%) 9 (47%) 12 (75%)
— Private sector (hospital or clinic), n (%) 30 (38%) 1 (6%) 2 (12%)
Role-specific workload measure
—Dialysis patients under care/month — median (IQR) 120 (64–275) — —
—AV access procedures/month — median (IQR) — 9 (5–12) —
—CKD 4–5 patients under care/month — median (IQR) — — 150 (58–200)
Estimated % of patients receiving timely predialysis AV access planning and creation— median (IQR) 20 (7–73) 20 (10–50) 20 (10–28)

Note: IQR = interquartile range. Values are presented as median (IQR) or n (%) as indicated. Dashes (–) indicate non-applicable roles. Workload measures were role-specific. Nephrologists’ active maintenance hemodialysis patient workload was not collected. These provider-estimated proportions of predialysis AV access were self-reported by providers and are presented as contextual practice estimates, not audited institutional rates.

Qualitative themes framing barriers and supportive considerations

Analysis of open-ended responses identified five themes: Patient and Family Readiness, Care Pathway Coordination, System Capacity and Access, Policy and Financial Support, and Context-specific Technical or Clinical Suitability Considerations. These themes organized the contextual material used in the subsequent joint displays. Definitions and representative quotations are presented in Table 2, with the complete coding framework provided in S2 File.

Table 2. Qualitative themes framing barriers and supportive considerations across professional roles, identified from open-ended responses.

Theme Definition Representative Quote (ID, role)
Patient & Family Readiness Knowledge, readiness, and beliefs influencing acceptance of timely predialysis AV access preparation “Adequate knowledge helps patients recognize the importance of AVF preparation before dialysis initiation.” (ID8, Nurse)
Care Pathway Coordination Referral timing, interdisciplinary communication, and continuity across CKD progression and AV access preparation pathway “Coordination between nephrologists and surgeons is often fragmented.” (ID12, Nurse)
System Capacity & Access Resources, procedural wait time, staffing, and service availability “Prolonged surgical waiting times discourage patients from proceeding with AVF creation.” (ID109, Nephrologist)
Policy & Financial Support Coverage, reimbursement, and policy-level enabling conditions affecting access planning and service delivery “Financial coverage and reimbursement policies play a critical role in enabling timely AVF creation.” (ID80, Surgeon)
Context-specific

Technical/Clinical Suitability Considerations
Setting-dependent technical or clinical constraints influencing access selection and feasibility not captured by higher-level system or policy themes “There is a shortage of specialized personnel, along with limited access to appropriate tools for vascular assessment.” (ID13, Nurse)

Note: ID = participant identifier. Illustrative quotations show how participants expressed each theme and are not frequency estimates. The complete coding framework and analytic details are provided in S2 File.

Integrated barriers to timely predialysis AV access preparation

Table 3 integrates five selected barrier items with related qualitative material. These findings represent providers’ perceptions rather than direct patient-reported or audited clinical and service indicators. Complete quantitative results are provided in S3 File, part A.

Table 3. Joint display of selected provider-perceived barriers to timely predialysis arteriovenous access preparation.

Quantitative

Barrier Item
Quantitative

Domain
Quantitative Summary

(Median Score

N/S/Neph,

IQR Overall)
Illustrative Quote

(ID, role)
Linked Qualitative Theme
Patient understanding/ acceptance of timely predialysis AV access planning Patient‑

level
Median

4.0 / 3.0 / 4.0

(IQR 3.0–5.0)
“Most patients lack full understanding and feel fear…” (ID4, Nurse) Patient & Family Readiness
Late presentation or advanced CKD stage at first consultation Patient‑

level
Median

4.0 / 4.0 / 4.0

(IQR 3.0–5.0)
“Patients often arrive late… leaving no time for AVF planning.” (ID108, Nephrologist) Patient & Family Readiness
Procedural wait time for AV access System‑

level
Median

4.0 / 3.0 / 4.0

(IQR 3.0–5.0)
“The wait for surgery is so long that patients just give up…” (ID30, Nurse) System Capacity & Access
Comorbidities affecting clinical suitability for AV access Patient‑

level
Median

4.0 / 3.0 / 2.5

(IQR 3.0–5.0)
“Some patients are not suitable due to health issues…” (ID6, Nurse) Context-specific

Technical/ Clinical Suitability Considerations
Insurance and reimbursement process affects AV access procedures System‑

level
Median

4.0 / 4.0 / 3.5

(IQR 2.0–4.0)
“Some procedures are not reimbursed…” (ID80, Surgeon) Policy & Financial Support

Note: N = nurse; S = surgeon; Neph = nephrologist. Quantitative summaries are presented as median scores (interquartile range). Barrier items were rated on a 5-point Likert scale (1 = not a barrier to 5 = very major barrier). Quantitative domains reflect the a priori structure of the questionnaire (patient-, provider/team-, and system-level). Qualitative excerpts are illustrative and provided for explanatory purposes; they are not intended to indicate prevalence, dominance, or relative importance.

Patient understanding and acceptance received median ratings of 4.0 among nurses and nephrologists and 3.0among surgeons. Open-ended responses associated this item with fear, misperceptions, and difficulty making decisions about AV access preparation. Late presentation received a median rating of 4.0 in all three groups; participants described limited time for counseling, evaluation, and access preparation when patients entered care with advanced CKD.

Procedural waiting time received median ratings of 4.0 among nurses and nephrologists and 3.0 among surgeons. Participants described delays in scheduling and difficulties maintaining patient engagement during prolonged waits. Insurance coverage and reimbursement processes received median ratings of 4.0 among nurses and surgeons and 3.5 among nephrologists, with qualitative responses referring to coverage limitations and administrative delays. Ratings for comorbidities affecting clinical suitability varied across groups, with medians of 4.0 among nurses, 3.0 among surgeons, and 2.5 among nephrologists. Qualitative responses described vascular suitability, comorbidities, and procedural complexity as relevant clinical considerations. These integrated quantitative summaries and illustrative qualitative excerpts are presented in Table 3.

Selected role-specific obstacles

Table 4 presents the highest-rated profession-specific obstacle within each provider group together with related qualitative material. Full quantitative results for all role-specific obstacle items are provided in S3 File, part B. Among nurses, the ability to support patient and family self-care and readiness had a median rating of 3.0. Open-ended responses described uncertainty in modality decisions and the need for patient and family preparation.

Table 4. Joint display of selected role-specific obstacles.

Provider

Role
Quantitative Obstacle Score(Median: IQR) Top Role-Specific Obstacle Item Illustrative Qualitative Quote (ID) Linked Qualitative Theme
Nurse 3.0

(IQR 3.0–4.0)
Ability to support patient and family self-care readiness “Difficulty for patients and families to decide on a dialysis modality often delays the entire AVF preparation process.” (ID34). Patient & Family Readiness
Surgeon 3.0

(IQR 2.0–4.0)
Technical complexity of AV access procedures in high-risk or complex cases “AVF creation can be technically challenging in patients with severe comorbidities or unsuitable vessels, such as those with prior venipuncture in the targeted arm.” (ID93) Context-specific

Technical/ Clinical Suitability Considerations
Nephrologist 3.5

(IQR 2.0–4.0)
Preparation of patients prior to AV access planning and creation (medical and psychological) “Without early counseling and medical optimization, it is difficult to prepare patients physically and mentally for timely AVF creation.” (ID102) Care Pathway Coordination

Note: Quantitative summaries are derived from structured role-specific obstacle ratings and are presented as median (interquartile range). Items were rated on a 5-point Likert scale (1 = not a barrier to 5 = very major barrier). Qualitative excerpts are illustrative and provided for explanatory purposes; they are not intended to indicate prevalence, dominance, or relative importance.

Among surgeons, technical complexity of AV access procedures in high-risk or complex cases had a median rating of 3.0. Related responses referred to vascular suitability, comorbidity, and anticipated procedural difficulty. Among nephrologists, preparation of patients prior to AV access planning or creation had a median rating of 3.5. Qualitative responses referred to counseling, medical preparation, and referral timing during CKD follow-up.

Supportive factors and provider-suggested actions

Four supportive factors received median ratings of at least 4.0 across all three professional groups: predictable financial coverage and reimbursement mechanisms for AV access procedures, the presence of a dedicated vascular access coordinator, electronic referral and longitudinal follow-up systems, and proactive, stage-aligned AV access planning guidelines within the ESKD Life-Plan framework. Financial coverage and stage-aligned planning guidelines received the highest median ratings among nurses and nephrologists, while all four factors were rated positively across groups.

Open-ended responses linked these factors to patient preparation, referral and follow-up, access to procedures, and clarity of planning. The qualitative findings provided contextual detail on how providers understood these supportive factors. Table 5 presents illustrative provider-suggested actions corresponding to each factor. These actions were reported by participants and were not evaluated as interventions. Complete quantitative results for all supportive-factor items are provided in S3 File, part C.

Table 5. Joint display of supportive factors and provider-suggested actions.

Quantitative

Supportive Factor
Quantitative

Domain
Quantitative Summary

(Median Score

N/S/Neph,

IQR Overall)
Illustrative Quote (ID, role) Suggested Action (ID, role) Linked Qualitative Theme
Presence of a dedicated vascular access coordinator Care coordination 4.0 / 4.0 / 4.0

(IQR 3.0–5.0)
“A coordinator would help streamline referrals and follow-up.” (ID85, Surgeon) “Assign a dedicated coordinator to track AV access (AVF and AVG) planning across CKD stages.” (ID27, Nurse) Care Pathway Coordination
Electronic referral and longitudinal

follow‑

up systems
System capacity and training resources 4.0 / 4.0 / 4.0

(IQR 3.0–5.0)
“An electronic system would make follow-up easier.” (ID4, Nurse) “Implement e-referral to reduce delays.” (ID21, Nurse) System Capacity & Access
Proactive, stage-aligned AV access planning guidelines within the ESKD Life-Plan framework Policy and financial support 5.0 / 4.0 / 4.5

(IQR 4.0–5.0)
“Clear AV access guidelines help unify practice.” (ID92, Surgeon) “Establish a proactive AVF and AVG planning policy across CKD stages.” (ID101, Nephrologist) Policy & Financial Support
Predictable financial coverage and reimbursement mechanisms for AV access procedures Policy and financial support 5.0 / 4.0 / 4.5 (IQR 3.0–5.0) “Financial support and benefits are essential.” (ID23, Nurse) “Strengthen reimbursement processes and clarify coverage criteria for AV access procedures.” (ID109, Nephrologist) Policy & Financial Support

Note: N = nurse; S = surgeon; Neph = nephrologist. Quantitative summaries are presented as median scores (interquartile range). Supportive factor items were rated on a 5-point Likert scale (1 = no role to 5 = very important role). Qualitative excerpts and provider-suggested actions are illustrative and provided for explanatory purposes; they are not evaluated as interventions and are not intended to indicate prevalence, dominance, or relative importance.

Discussion

This exploratory regional mixed-methods study integrated quantitative ratings and brief open-ended responses from dialysis nurses, vascular surgeons, and nephrologists in Upper Northern Thailand. Providers commonly identified limited patient understanding, late presentation, procedural waiting times, reimbursement constraints, and clinical suitability concerns as barriers to timely predialysis AV access preparation. They also endorsed predictable financial coverage and reimbursement mechanisms, a dedicated vascular access coordinator, electronic referral and longitudinal follow-up systems, and proactive, stage-aligned AV access planning guidelines as supportive strategies. The qualitative responses added context to these rating patterns and showed that, although providers shared several priorities, they emphasized different role-related considerations. These findings represent provider-reported, hypothesis-generating insights intended to inform future service evaluation.

Shared and varying perceptions of patient, system, and clinical barriers

Providers commonly identified limited patient understanding and late presentation as barriers to timely predialysis AV access preparation. Patient understanding and acceptance received relatively high ratings from nurses and nephrologists, while late presentation was rated highly across all three professional groups. In the open-ended responses, providers linked limited understanding to fear, uncertainty, and incomplete awareness of CKD progression. Late presentation was described as reducing the time available for counseling, clinical evaluation, and access preparation. These accounts are consistent with qualitative studies reporting that fear of cannulation or complications and limited understanding of CKD progression may contribute to delayed or deferred AV access planning [7,14]. Previous studies have also associated late nephrology referral and the absence of structured predialysis pathways with hemodialysis initiation before permanent access is available [11,15].

Procedural waiting times and insurance or reimbursement constraints were also perceived as important system-level barriers. Quantitative ratings indicated concern across professional groups, while the open-ended responses referred to scheduling delays, limited procedural capacity, and uncertainty regarding coverage or administrative approval. These accounts are consistent with previous reports of operating-room limitations, referral difficulties, and administrative barriers to permanent AV access placement [9,16]. Because patients and families were not directly surveyed, the patient-level findings represent providers’ interpretations of patient readiness and decision-making rather than direct patient-reported evidence.

Perceptions of clinical suitability varied more markedly across professional groups. Nurses rated comorbidity-related barriers more highly than surgeons and nephrologists, while the qualitative responses referred to vascular anatomy, comorbidity burden, and clinical stability as considerations relevant to AV access creation. Previous studies have reported associations between AV access failure or nonmaturation and cardiovascular disease, peripheral artery disease, diabetes, and body mass index [17–19]. The present study did not directly examine why these ratings differed across professional groups. These patterns may reflect differences in professional responsibilities, clinical exposure, or the stages at which providers encounter patients and warrant further investigation using objective clinical and service data.

Together, these findings indicate that providers perceived barriers at patient, system, and clinical levels, with both shared concerns and variation in professional emphasis. They identify areas for prospective evaluation using patient-reported information, referral and scheduling records, reimbursement data, and AV access outcomes.

Role-related variation in perceived obstacles

Within each professional group, the selected profession-specific items and accompanying written responses highlighted different aspects of AV access preparation. These are descriptive because the items differed across professions, subgroup sizes were uneven, and the three sets of role-specific items were not directly compared statistically.

For dialysis nurses, the ability to support patient and family self-care and readiness was selected as the highest-rated role-specific obstacle. Written responses referred to uncertainty about dialysis modality decisions, the importance of family involvement, and difficulties preparing patients before dialysis became urgent. In some hospitals in Upper Northern Thailand, dialysis nurses also participate in predialysis KRT counseling, although the extent of this involvement was not measured for individual respondents. The nursing findings may therefore reflect varying combinations of experience with predialysis counseling and with patients transitioning to hemodialysis, rather than the full range of nursing roles across the predialysis pathway. Previous research has similarly emphasized the importance of patient and family engagement in permanent access planning [7].

For vascular surgeons, the selected obstacle concerned the technical complexity of AV access procedures in high-risk or complex cases. Written responses referred to vascular suitability, comorbidity burden, and anticipated procedural difficulty. These concerns are consistent with evidence that vascular anatomy and clinical risk influence access selection, maturation, and usability [20]. In the present study, technical and clinical feasibility formed a prominent part of surgeons’ accounts, although the frequency with which these considerations prevented access creation was not assessed.

For nephrologists, the selected obstacle concerned patient preparation prior to AV access planning and creation. Written responses referred to medical optimization, counseling, referral timing, and uncertainty in anticipating dialysis initiation. Previous studies have likewise described challenges related to referral thresholds and the timing of access preparation during CKD progression [21]. The present study did not include objective measures of referral decisions, CKD trajectories, or referral-to-procedure intervals.

Taken together, these within-role findings suggest that providers emphasized different aspects of AV access preparation in relation to their professional responsibilities and points of contact with patients. The patterns do not necessarily indicate disagreement across professions; rather, they show how shared priorities may be understood through different professional lenses. This interpretation generates testable questions for future studies of communication, referral processes, task allocation, and clinical outcomes across the AV access pathway.

Shared endorsement of supportive strategies and priorities for evaluation

Providers across all three professional groups consistently endorsed four supportive strategies: predictable financial coverage and reimbursement mechanisms, a dedicated vascular access coordinator, electronic referral and longitudinal follow-up systems, and proactive, stage-aligned AV access planning guidelines. Open-ended responses linked these strategies to patient preparation, referral and procedural coordination, and continuity of follow-up. Together, these findings indicate shared provider support and identify priorities for future service evaluation.

Predictable financial coverage and reimbursement mechanisms were among the highest-rated supportive factors across professional groups. Written responses linked financial support to greater certainty regarding procedure coverage and patients’ ability to proceed with access preparation. Previous studies have likewise identified financial and administrative barriers as relevant to permanent access placement [16]. In the present study, financial coverage was identified as a provider priority, although reimbursement pathways, approval times, out-of-pocket costs, and their relationships with AV access outcomes were not measured.

Providers also endorsed the presence of a dedicated vascular access coordinator and electronic referral and longitudinal follow-up systems. Qualitative responses associated these strategies with patient tracking, communication between services, referral follow-up, and monitoring during CKD progression. These proposed functions are consistent with the broader literature on coordinated vascular access care [22]. Future studies should define the coordinator’s responsibilities, examine how electronic systems could be incorporated into local services, and assess their effects on referral and access outcomes.

Proactive, stage-aligned AV access planning guidelines also received high ratings across professional groups. Participants associated clearer criteria and earlier planning with counseling and referral decisions. This interpretation is consistent with the individualized ESKD Life-Plan approach, in which access decisions are reviewed according to clinical trajectory and patient circumstances rather than through a uniform AVF-first rule [1]. The findings therefore support the evaluation of locally adapted planning guidelines, including appropriate referral triggers and their effects on timely AV access preparation.

Overall, convergence in provider ratings identified a shared set of strategies for service development in Upper Northern Thailand. The qualitative findings added context by showing the functions providers associated with these strategies, without indicating that the strategies were already in place or operated differently across professions. Future evaluations should assess acceptability, feasibility, role allocation, and effects on referral-to-procedure time, AV access creation before dialysis, and access status at hemodialysis initiation. Fig 1 summarizes these provider-perceived relationships as an illustrative, hypothesis-generating framework.

Fig 1. Conceptual summary of provider-perceived barriers, role-related emphases, and supportive strategies in predialysis AV access preparation.

Fig 1

The figure integrates provider-reported quantitative and qualitative findings across the predialysis AV access care pathway. Providers shared several priorities but emphasized different aspects according to professional role. The provider-endorsed strategies shown are candidate components for locally adapted service improvement and future evaluation. The figure is illustrative and does not represent a causal pathway or observed service implementation.

Implications for service improvement and future evaluation

The findings identify several provider-perceived priorities that may inform locally adapted service improvement in Upper Northern Thailand. At the clinical level, providers’ emphasis on patient understanding, readiness, medical preparation, and clinical suitability suggests that structured counseling and anticipatory preparation during advanced CKD care warrant further evaluation. These approaches should remain individualized and consistent with the ESKD Life-Plan framework, rather than assume that AVF creation is appropriate for every patient [1].

At the organizational and system levels, predictable financial coverage and reimbursement mechanisms, the presence of a dedicated vascular access coordinator, electronic referral and longitudinal follow-up systems, and proactive, stage-aligned AV access planning guidelines represent candidate components for locally adapted service improvement. Initial evaluation should examine their acceptability, feasibility, role definition, and fit with existing referral, procedural, and reimbursement arrangements. Subsequent prospective studies could assess their effects on measurable outcomes, including completion of counseling and referral, referral-to-procedure time, AV access creation before dialysis, and access status at hemodialysis initiation.

The findings also suggest that future service initiatives should involve dialysis nurses, nephrologists, vascular surgeons, patients, and families in their design. Co-design may help align counseling, coordination, and referral components with local professional responsibilities and patient needs, while allowing the different perspectives identified in this study to inform intervention design. These context-specific implications provide priorities for local development and evaluation rather than prescriptive national policy recommendations.

Strengths and limitations

This study has several strengths. The convergent mixed-methods design enabled integration of item-level quantitative patterns with brief written responses that added contextual detail to providers’ ratings. Including dialysis nurses, vascular surgeons, and nephrologists captured perspectives from three professional groups involved at different stages of AV access care. The use of predefined criteria for the illustrative joint displays, together with the complete item-level quantitative results in S3 File and the qualitative coding framework in S2 File, strengthened the transparency of the integrated analysis.

Several limitations should also be considered. First, the study examined provider-reported perceptions rather than direct patient or family experiences, observed care processes, or objective clinical outcomes. Self-reported responses may have been affected by recall, reporting, or social desirability bias. Patient-level items should therefore not be interpreted as patient-reported determinants of readiness or decision-making. In addition, the modest internal consistency of the patient-level domain supports treating these items as heterogeneous provider-perceived concerns rather than as a validated patient-readiness construct. The qualitative component consisted of brief written responses rather than in-depth interviews or focus groups and therefore provided contextual breadth but limited interpretive depth.

Second, the professional subgroups were uneven, with dialysis nurses comprising most participants and relatively small numbers of nephrologists and vascular surgeons. Profession-specific items were administered only to the corresponding provider group and were not directly compared across professions; apparent role-related differences should therefore be interpreted descriptively. In some regional hospitals, dialysis nurses participate in predialysis counseling, whereas in other settings their perspectives may arise primarily from caring for patients transitioning to hemodialysis. The extent of individual nurses’ involvement in predialysis care was not measured, and dedicated CKD or predialysis nurses were not sampled separately. The nursing findings therefore should not be considered representative of all nursing roles in the predialysis pathway.

Third, pragmatic recruitment through a regional vascular access meeting and professional networks may have introduced selection bias by preferentially including providers with greater interest or engagement in vascular access care. Participants were drawn from Upper Northern Thailand, where service organization, workforce capacity, referral arrangements, and reimbursement processes may differ from those in other regions. The findings are therefore context-specific and are not representative of all providers in Thailand.

Finally, the study did not include objective measures of catheter use at dialysis initiation, audited AVF or AVG creation rates, referral completion, referral-to-procedure intervals, failed referrals, procedural waiting time, reimbursement delays, or patient-level reasons for noncompletion. Provider-estimated predialysis access percentages were contextual estimates rather than audited institutional rates. The study also did not identify a clinically eligible “delayed-but-eligible” patient cohort or evaluate the feasibility, implementation, or effectiveness of the endorsed strategies. Accordingly, the findings identify provider-perceived barriers and priorities for future evaluation rather than determinants of actual delayed access creation. Future studies should integrate provider and patient perspectives with clinical records, referral and scheduling data, reimbursement information, and access status at hemodialysis initiation.

Conclusion

In this exploratory regional provider-perception study, healthcare providers in Upper Northern Thailand identified patient-, clinical-, care pathway-, system-, and policy-level barriers to timely predialysis AV access preparation. Across professional groups, providers shared several priority barriers and supportive strategies while emphasizing different role-related considerations. These context-specific, hypothesis-generating findings may inform locally adapted service improvement and the design of future evaluations. Further studies integrating provider and patient perspectives with clinical and care-pathway data are needed to assess the feasibility and effects of the proposed strategies on timely AV access preparation and access status at hemodialysis initiation.

What this paper adds

This paper provides exploratory regional evidence on provider perspectives regarding timely predialysis arteriovenous access preparation by comparing nephrologists, vascular surgeons, and dialysis nurses in Upper Northern Thailand. Providers identified barriers related to patient and family readiness, care pathway coordination, system capacity and access, policy and financial support, and clinical suitability. Although professional groups shared several barriers and supportive factors, the qualitative findings showed that they attached different role-related considerations to these priorities. The study also highlights four provider-endorsed strategies for future evaluation: predictable financial coverage and reimbursement mechanisms, a dedicated vascular access coordinator, electronic referral and longitudinal follow-up systems, and proactive, stage-aligned AV access planning guidelines. These context-specific findings may inform locally adapted service improvement and future evaluation.

Supporting information

S1 File. Questionnaire development, content validation, pilot testing, and full questionnaire.

(PDF)

pone.0359863.s001.pdf (205.6KB, pdf)
S2 File. Qualitative Coding Framework for Open-Ended Responses.

(PDF)

pone.0359863.s002.pdf (143.9KB, pdf)
S3 File. Full List of Quantitative Items and Descriptive Statistics.

(PDF)

pone.0359863.s003.pdf (215.2KB, pdf)
S4 File. Reflexivity and Analytic Rigor Statement.

(PDF)

pone.0359863.s004.pdf (83.9KB, pdf)

Acknowledgments

We are grateful to the healthcare providers who participated in this study. Special thanks to Michael Scott Cote for his assistance with English-language editing. All authors have reviewed and approved the content, maintaining full responsibility for the manuscript’s accuracy and integrity.

Data Availability

All relevant data are within the manuscript and its Supporting Information files.

Funding Statement

This study was supported by the Health Systems Research Institute (HSRI), Thailand (Grant No. HSRI.67-180), and Chiang Mai University. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript. There was no additional external funding received for this study.

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Decision Letter 0

Jeerath Phannajit

5 Jul 2026

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Additional Editor Comments (if provided):

Please revise the manuscript to clearly present the study as an exploratory, regional, provider-perception study rather than a definitive assessment of determinants of delayed AV access creation. Please address the following key points:

  1. Revise the abstract, results, discussion, and conclusion to avoid overgeneralization. The findings should be framed as perceived barriers and facilitators among providers in Upper Northern Thailand, not as nationally representative or causal findings.

  2. Clarify the sampling strategy and its limitations, including recruitment through an academic meeting/professional networks, possible selection bias, small numbers of nephrologists and vascular surgeons, and the predominance of dialysis nurses.

  3. Address the concern that dialysis nurses may provide mainly retrospective views of predialysis care. Please clarify whether any nurses had active CKD stage 4–5 or predialysis access-planning roles. If CKD/predialysis nurses were not included, this should be acknowledged as a limitation.

  4. Clarify that patient-level barriers reflect provider perceptions only. The absence of direct patient perspectives and objective clinical/system data, such as catheter use at initiation, AVF/AVG creation rates, referral-to-surgery time, surgical wait time, and reimbursement delays, should be explicitly discussed.

  5. Strengthen the description of questionnaire development and validation, including item generation, expert review, pilot testing, item revision, and interpretation of Cronbach’s alpha.

  6. Clarify the statistical analysis, including missing data, p-values, multiple comparisons, use of domain-level Likert scores, and the absence of a formal sample-size calculation. Cross-professional comparisons should be presented as exploratory.

  7. Clarify the mixed-methods component. Please state the nature and depth of the qualitative data, the number of open-ended responses, coding procedures, and how qualitative and quantitative findings were integrated.

  8. Ensure transparent reporting of selected results. If Tables 3–5 present selected items, please provide complete item-level results in the supplementary materials and describe the joint displays as illustrative.

  9. Revise Figure 1 to improve conceptual consistency. In particular, “procedural wait time” appears to be a system-level barrier rather than a patient/family readiness factor.

  10. Revise Table 1 to improve workload reporting across professional groups. If nephrologists’ active dialysis patient workload was not collected, please state this.

  11. Please also shorten and focus the Discussion, reduce repetitive conceptual language, and distinguish clearly between observed findings, interpretation, and hypotheses for future service improvement.

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Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. Is the manuscript technically sound, and do the data support the conclusions?

Reviewer #1: Partly

Reviewer #2: Yes

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2. Has the statistical analysis been performed appropriately and rigorously? -->?>

Reviewer #1: Yes

Reviewer #2: Yes

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3. Have the authors made all data underlying the findings in their manuscript fully available??>

The PLOS Data policy

Reviewer #1: Yes

Reviewer #2: Yes

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4. Is the manuscript presented in an intelligible fashion and written in standard English??>

Reviewer #1: No

Reviewer #2: Yes

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Reviewer #1: The idea of conducting this study is practically reasonable. However, after reviewing the article, I have the following comments.

1. Methodological Misalignment in Sample Selection: A major limitation of this study is the heavy reliance on dialysis nurses, who constitute 69% of the total sample, to evaluate predialysis vascular access planning. Dialysis nurses primarily care for patients who have already initiated hemodialysis, meaning their insights into predialysis barriers are retrospective and subject to recall bias. The study notably omits the perspectives of Chronic Kidney Disease (CKD) or predialysis nurses, who are actively responsible for patient education, tracking readiness, and coordinating care during CKD stages 4 and 5. Consequently, the dominant nursing voice in this paper reflects post-dialysis observations rather than active, frontline management of the predialysis pathway, potentially skewing the validity of the identified workflow constraints.

2. Psychometric Instability Linked to Proxy Reporting: The suboptimal internal consistency of the patient-level domain (Cronbach's alpha = 0.67) serves as direct statistical evidence of a fundamental design flaw: attempting to measure patient-level constructs through proxy provider perspectives. Because healthcare providers—particularly dialysis nurses who only manage patients retrospectively—must speculate on the behavioral and educational barriers of the predialysis phase, their ratings might be suboptimal. This mismatch causes high variance and poor item-to-item correlation within the subscale. Had the authors directly surveyed or interviewed the patients themselves, the items mapping onto patient readiness would likely have demonstrated significantly higher psychometric reliability and conceptual cohesion.

3. Suboptimal Definition of the Target Patient Phenomenon: A fundamental methodological weakness of this study is its broad, undifferentiated focus on all patients initiating dialysis without permanent access. A substantial portion of advanced CKD patients are clinically or anatomically unsuitable for AVF creation due to vascular exhaustion or severe comorbidities. To effectively isolate system-level and behavioral barriers to timely planning, the study should have utilized a targeted case-selection strategy. Specifically, it should have focused on the subset of patients who were clinically viable candidates for an AVF but still initiated dialysis via a catheter before subsequently undergoing successful AVF creation. Interviewing the specific providers managing this precise "delayed-but-eligible" cohort would have yielded highly actionable insights into care-pathway bottlenecks, rather than capturing generalized perceptions of a heterogeneous patient pool.

4. Inconsistent Workload Metrics and Data absence in Table 1: In Table 1, the authors fail to report the number of active dialysis patients managed per month by participating nephrologists, leaving a notable data gap in the descriptive statistics. While dialysis nurses' workloads are quantified by "dialysis patients/month", nephrologists are only evaluated on their predialysis CKD 4–5 volume. In clinical practice, particularly in Thailand, nephrologists actively manage and round on maintenance hemodialysis patients.

5. Conceptual Inconsistency and Poor Visual Flow in Figure 1: The conceptual model presented in Figure 1 contains significant logical contradictions and fails to establish a well-connected flow linking specific barriers to the stages of the predialysis care pathway. Notably, "Procedural wait time" is placed under the domain of "Patient & family readiness". This probably mischaracterizes a structural, system-level capacity barrier as a patient-level factor and directly contradicts the authors' own classification in Table 3, where it is correctly labeled as a system-level barrier. Furthermore, the duplicated labeling of "Patient & family readiness" boxes on the left side of the diagram reflects poor visual creation.

Reviewer #2: This manuscript addresses an important and clinically relevant issue: delayed predialysis arteriovenous access planning and creation before hemodialysis initiation in Thailand. The topic is worthwhile, and the attempt to compare perspectives among nephrologists, vascular surgeons, and dialysis nurses is potentially valuable. Understanding multidisciplinary barriers to timely AV access preparation is relevant for improving predialysis care pathways, reducing catheter dependence, and informing service planning.

However, the manuscript requires major revision before it can be considered further. The study has potential, but several important methodological, analytic, and reporting issues need to be addressed. In particular, the conclusions should be made more cautious and better aligned with the exploratory nature of the data.

1. The first major concern relates to the sampling strategy and representativeness. The study is described as a cross-sectional convergent mixed-methods study, but recruitment was pragmatic and opportunity-based, relying primarily on a regional vascular access academic meeting and professional networks. This approach is understandable for an exploratory study, but it introduces a substantial risk of selection bias. Providers attending such a meeting or reachable through professional networks may already be more engaged with vascular access planning than the broader provider population. The authors should discuss this limitation more explicitly and avoid implying that the findings represent all providers in Northern Thailand or Thailand as a whole.

2. The sample size and imbalance across professional groups also require more careful handling. Although the total sample included 113 participants, the subgroup sizes were uneven, with 78 nurses, 19 vascular surgeons, and only 16 nephrologists. These small numbers limit the reliability of cross-professional comparisons. The manuscript repeatedly emphasizes role-specific differences, workflow misalignment, and operational differences across professional groups. These observations may be useful, but they should be framed as exploratory and hypothesis-generating rather than definitive. The authors should revise the Results, Discussion, and Conclusion to avoid overinterpreting small subgroup differences.

3. The absence of a formal sample-size calculation should also be addressed more clearly. The authors state that the study was exploratory and not intended to test a predetermined effect size. This is acceptable, but the manuscript should then consistently present the quantitative findings as descriptive. The authors should avoid language suggesting strong comparative inference unless supported by appropriate statistical evidence.

4. The mixed-methods component needs clearer justification and more cautious interpretation. The manuscript presents the study as a convergent mixed-methods design, but the qualitative component appears to be based on brief open-ended survey responses rather than in-depth interviews or focus groups. Open-ended survey responses can provide useful contextual information, but they usually provide limited depth. Therefore, claims about underlying mechanisms, workflow dynamics, or operational misalignment should be softened. The authors should clarify the depth and nature of the qualitative data, report how many participants provided open-ended responses, and explain how coding reliability or analytic credibility was ensured.

5. The questionnaire development and validation process should be described in more detail. The manuscript states that exploratory interviews informed item development, followed by expert review and pilot testing. However, important details are missing, including how interview findings were translated into survey items, how content validity was assessed, how pilot testing was performed, whether items were revised after pilot testing, and whether the instrument was assessed for clarity across all three professional groups. Cronbach’s alpha values are helpful, but internal consistency alone does not establish validity, particularly for a newly developed instrument. The authors should strengthen this section and consider moving the full questionnaire and validation process into a clearly described supplementary file.

6. The statistical analysis also requires clarification. Likert-scale responses were summarized using medians and interquartile ranges and compared using Kruskal-Wallis tests, which is reasonable for exploratory analysis. However, the manuscript should more clearly report p-values, missing-data handling, and whether any adjustment for multiple comparisons was considered. If no adjustment was applied, this should be stated and justified. The authors should also consider reporting effect sizes or emphasizing descriptive patterns rather than statistical significance, given the small subgroup sizes.

7. The use of domain-level scores created by averaging Likert items should be justified. Because Likert responses are ordinal and the instrument is newly developed, the authors should explain why averaging items was appropriate and whether sensitivity analyses were performed using item-level responses only. If domain-level scores are not central to the interpretation, the authors may consider simplifying the analysis and focusing primarily on item-level descriptive findings.

8. The joint displays are useful, but the selection process may create concern about selective reporting. The manuscript states that Tables 3-5 include selected items based on predefined analytic criteria rather than all measured items. This approach can be acceptable in mixed-methods research, but the authors should ensure that the main manuscript provides sufficient information for readers to judge whether the selected items fairly represent the full dataset. The complete item-level results should be clearly provided in the supplementary materials, and the manuscript should explicitly state that the joint displays are illustrative rather than exhaustive.

9. The discussion and conceptual interpretation should be shortened and made more cautious. Terms such as “operational misalignment,” “workflow execution,” “role-specific expectations,” and “system-level operationalization” are repeated frequently. These concepts may be useful, but the study did not directly observe workflows, referral processes, reimbursement pathways, surgical scheduling, patient behavior, or actual AV access outcomes. The data primarily reflect provider perceptions. Therefore, the authors should revise the Discussion to distinguish clearly between observed survey findings, qualitative interpretations, and hypotheses about system-level mechanisms.

10. The manuscript would also benefit from clearer acknowledgment that objective clinical and system-level outcome data were not collected. The central issue is timely predialysis AV access planning and creation, but the study does not measure actual AVF/AVG creation rates, referral-to-surgery time, catheter use at dialysis initiation, failed referrals, surgical wait times, reimbursement delays, or patient-level reasons for noncompletion. This does not invalidate the study, but it limits what can be concluded. The authors should present their findings as perceived barriers and facilitators rather than determinants of actual delayed access creation.

11. The title, abstract, and conclusion should be revised to avoid overgeneralization. Because the study was conducted in Upper Northern Thailand, the authors should avoid phrasing that implies national representativeness. The abstract should clearly state the regional setting and exploratory nature of the study. The conclusion should emphasize that the findings provide preliminary, context-specific insights that may inform future service improvement work, rather than implying that the proposed strategies have been proven effective.

12. The writing is generally clear, but the manuscript is repetitive and could be substantially shortened. Phrases such as “predialysis AV access planning and creation,” “system-level strategies,” “role-specific interpretations,” “workflow constraints,” and “operational misalignment” recur throughout the manuscript. The Discussion in particular would benefit from consolidation. The authors should reduce repeated conceptual language and more directly link each interpretation to specific findings.

13. Finally, the reference list should be carefully checked before publication. Most references appear relevant, but several entries may require correction of author formatting, publication year, article type, DOI, or bibliographic details. The authors should verify all references against PubMed, Crossref, ThaiJO, and publisher websites, and add DOI information where available.

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Reviewer #1: No

Reviewer #2: Yes:  Wisit Kaewput, MD, FRCP, FRCPSG, MFRCPT, FASN, FAcadMEd

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PLoS One. 2026 Oct 5;21(10):e0359863. doi: 10.1371/journal.pone.0359863.r002

Author response to Decision Letter 1


13 Aug 2026

Editor’s comments:

When submitting your revision, we need you to address these additional requirements.

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Response:

Thank you for this important reminder. We have carefully revised the manuscript to comply with the PLOS ONE style and formatting requirements, including the title page, author names and affiliations, section headings, references, tables, figures, figure legends, and file naming conventions. The revised manuscript and accompanying files have been prepared and named according to the PLOS ONE formatting templates and submission guidelines.

2. Thank you for stating in your Funding Statement:

“This study was supported by the Health Systems Research Institute (HSRI), Thailand (Grant No. HSRI.67-180), and Chiang Mai University. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript. “

Please provide an amended statement that declares *all* the funding or sources of support (whether external or internal to your organization) received during this study, as detailed online in our guide for authors at http://journals.plos.org/plosone/s/submit-now. Please also include the statement “There was no additional external funding received for this study.” in your updated Funding Statement.

Please include your amended Funding Statement within your cover letter. We will change the online submission form on your behalf.

Response: Thank you for this clarification. We have amended the Funding Statement to declare all sources of support received for this study, including the Health Systems Research Institute (HSRI), Thailand (Grant No. HSRI.67-180), and Chiang Mai University. We have also included the required statement, “There was no additional external funding received for this study.” The amended Funding Statement has been included in the cover letter, as requested.

3. Thank you for stating the following in the Acknowledgments Section of your manuscript:

“This study was supported by the Health Systems Research Institute (HSRI), Thailand (Grant No. HSRI.67-180), and Chiang Mai University. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.”

We note that you have provided additional information within the Acknowledgements Section that is not currently declared in your Funding Statement. Please note that funding information should not appear in the Acknowledgments section or other areas of your manuscript. We will only publish funding information present in the Funding Statement section of the online submission form.

Please remove any funding-related text from the manuscript and let us know how you would like to update your Funding Statement. Currently, your Funding Statement reads as follows:

“This study was supported by the Health Systems Research Institute (HSRI), Thailand (Grant No. HSRI.67-180), and Chiang Mai University. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.”

Please include your amended statements within your cover letter; we will change the online submission form on your behalf.

Response: Thank you for this important clarification. We have removed all funding-related text from the Acknowledgments section and from other sections of the manuscript. The Acknowledgments section now includes only non-financial acknowledgments.

We have included the amended Funding Statement in the cover letter, as requested, and kindly request that the Funding Statement in the online submission form be updated as follows:

“This study was supported by the Health Systems Research Institute (HSRI), Thailand (Grant No. HSRI.67-180), and Chiang Mai University. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript. There was no additional external funding received for this study.”

4. We note that your Data Availability Statement is currently as follows: [All relevant data are within the manuscript and its Supporting Information files. ]

Please confirm at this time whether or not your submission contains all raw data required to replicate the results of your study. Authors must share the “minimal data set” for their submission. PLOS defines the minimal data set to consist of the data required to replicate all study findings reported in the article, as well as related metadata and methods (https://journals.plos.org/plosone/s/data-availability#loc-minimal-data-set-definition).

For example, authors should submit the following data:

- The values behind the means, standard deviations and other measures reported;

- The values used to build graphs;

- The points extracted from images for analysis.

Authors do not need to submit their entire data set if only a portion of the data was used in the reported study.

If your submission does not contain these data, please either upload them as Supporting Information files or deposit them to a stable, public repository and provide us with the relevant URLs, DOIs, or accession numbers. For a list of recommended repositories, please see https://journals.plos.org/plosone/s/recommended-repositories.

If there are ethical or legal restrictions on sharing a de-identified data set, please explain them in detail (e.g., data contain potentially sensitive information, data are owned by a third-party organization, etc.) and who has imposed them (e.g., an ethics committee). Please also provide contact information for a data access committee, ethics committee, or other institutional body to which data requests may be sent. If data are owned by a third party, please indicate how others may request data access.

Response:

We thank the Editor for this request and confirm the following.

The quantitative data (Likert-scale responses and provider characteristics, n = 113) constitute the minimal data set for Tables 1–5 and have been de-identified and deposited in Figshare (CC BY 4.0): https://doi.org/10.6084/m9.figshare.33110660.

The qualitative data (free-text responses to three open-ended questions) come from a small, identifiable regional provider network; despite lacking direct identifiers, verbatim text carries a residual re-identification risk. Per our ethical approval, raw qualitative data are therefore not publicly deposited. Coded themes and illustrative quotations appear in the manuscript, with the full coding framework in S2 File. Anonymized data may be shared with investigators upon bona fide request and ethical approval, via the corresponding author, Prof. Kittipan Rerkasem(rerkase@gmail.com).

The Data Availability Statement has been updated accordingly:

“The de-identified quantitative minimal data set underlying the findings of this study is available at Figshare via https://doi.org/10.6084/m9.figshare.33110660. Coded qualitative thematic categories and selected illustrative quotations are reported in the manuscript, and the qualitative coding framework is provided in S2 File.

Qualitative open-ended responses were collected from a small regional provider network and are not publicly available because verbatim data may permit indirect participant identification. Requests may be directed to the corresponding author, Prof. Kittipan Rerkasem (rerkase@gmail.com), who will coordinate institutional review with the Research Institute for Health Sciences, Chiang Mai University. Access will be subject to applicable ethical approval and confidentiality requirements. Institutional contact: tel. +66 53 936148 ext. 360; fax +66 53 936059; website: https://www.rihes.cmu.ac.th/ias/ore/ .”

5. If the reviewer comments include a recommendation to cite specific previously published works, please review and evaluate these publications to determine whether they are relevant and should be cited. There is no requirement to cite these works unless the editor has indicated otherwise.

Response:

We thank the Editor for this note. No reviewer recommended specific previously published works to cite. During revision of the Discussion, we independently added one reference (Reference 22: Gale et al., Am J Nephrol 2017) to support a revised sentence on the vascular access coordinator strategy. This addition was made at the authors' discretion, not in response to a reviewer suggestion.

Additional Editor Comments (if provided):

Please revise the manuscript to clearly present the study as an exploratory, regional, provider-perception study rather than a definitive assessment of determinants of delayed AV access creation. Please address the following key points:

1. Revise the abstract, results, discussion, and conclusion to avoid overgeneralization. The findings should be framed as perceived barriers and facilitators among providers in Upper Northern Thailand, not as nationally representative or causal findings.

Response:

We thank the Editor for this comment. We revised the Abstract, Results, Discussion, and Conclusion to consistently frame findings as provider-perceived, exploratory, and regional rather than nationally representative or causal. Key changes:

Abstract — Aim reframed as: “This exploratory regional study compared the perspectives of nephrologists, vascular surgeons, and dialysis nurses in Upper Northern Thailand and identified supportive strategies that providers considered relevant…” (p. 3, lines 58–61). Conclusions rewritten to: “Providers in this regional study identified shared priorities for improving timely predialysis AV access preparation, while differing in the meanings and considerations they associated with those priorities. These context-specific, hypothesis-generating findings may inform locally adapted service improvement…” (p. 4, lines 84–88).

Results — Added disclaimers not in the original, e.g., Table 3 note: “Qualitative excerpts are illustrative and provided for explanatory purposes; they are not intended to indicate prevalence, dominance, or relative importance” (p. 17, lines 385–386), repeated under Tables 4 and 5.

Discussion (p. 20–21) — Opening now identifies the study as exploratory and regional, describing “findings represent provider-reported, hypothesis-generating insights” (lines 449–450). Explicit caution against causal interpretation added, e.g.: “The present study did not directly examine why rating differed across professional groups… and warrant further investigation using objective clinical and service data” (lines 482–486); “Because patients and families were not directly surveyed, the patient-level findings represent providers' interpretations…rather than direct patient-reported evidence” (lines 472–474).

Conclusion (p. 28, lines 668–674) — Fully rewritten to: “In this exploratory regional provider-perception study, healthcare providers in Upper Northern Thailand identified…These context-specific, hypothesis-generating findings may inform locally adapted service improvement and the design of future evaluations.”

2. Clarify the sampling strategy and its limitations, including recruitment through an academic meeting/professional networks, possible selection bias, small numbers of nephrologists and vascular surgeons, and the predominance of dialysis nurses.

Response:

We thank the Editor for highlighting this issue. We clarified the sampling strategy in the Methods and expanded the Limitations section.

Methods, Participants, setting, and recruitment (p. 9–10, lines 210–215): “Recruitment took place between February and April 2025 using a pragmatic, opportunity-based approach. Participants were recruited primarily through a regional academic meeting on vascular access held at the Faculty of Medicine, Chiang Mai University, supplemented by targeted invitations distributed through established professional networks…”

Limitations (p. 27, lines 636–646) — on the predominance of dialysis nurses and small nephrologist/surgeon numbers: “…the professional subgroups were uneven, with dialysis nurses comprising most participants and relatively small numbers of nephrologists and vascular surgeons… The nursing findings therefore should not be considered representative of all nursing roles in the predialysis pathway.”

Limitations (p. 27, lines 647–649) — on selection bias: “Third, pragmatic recruitment through a regional vascular access meeting and professional networks may have introduced selection bias by preferentially including providers with greater interest or engagement in vascular access care.”

3. Address the concern that dialysis nurses may provide mainly retrospective views of predialysis care. Please clarify whether any nurses had active CKD stage 4–5 or predialysis access-planning roles. If CKD/predialysis nurses were not included, this should be acknowledged as a limitation.

Response:

We thank the Editor for this important point. We confirm that dedicated CKD/predialysis (OPD nephrology) nurses were not sampled as a separate subgroup, and this is acknowledged explicitly:

Methods, Participants, setting, and recruitment (p. 9–10, lines 199–207): “Eligible participants were healthcare providers directly involved in chronic kidney disease (CKD) management, vascular access planning and coordination, renal replacement therapy education, and hemodialysis care… In some regional hospital settings, dialysis nurses participate in predialysis renal replacement therapy counseling, including education for patients and families regarding dialysis modalities…”

Discussion, Role-related variation in perceived obstacles (p. 22, lines 502–508): “In some hospitals in Upper Northern Thailand, dialysis nurses also participate in predialysis renal replacement therapy counseling, although the extent of this involvement was not measured for individual respondents. The nursing findings therefore reflect dialysis nurses' perspective arising from differing combinations of predialysis counseling and experience with patients transitioning to hemodialysis, rather than the full range of nursing roles across the predialysis pathway.”

Limitations (p. 27, lines 640–646): “In some regional hospitals, dialysis nurses participate in predialysis counselling, whereas in others setting their perspectives may arise primarily from caring for patients transitioning to hemodialysis. The extent of individual nurses' involvement in predialysis involvement was not measured, and dedicated CKD or predialysis nurses were not sampled separately. The nursing findings therefore should not be considered representative of all nursing roles in the predialysis pathway.”

For context (not a measured finding, since individual-level involvement was not collected): the “regional hospital settings” referred to above are predominantly government/provincial hospitals, where 62% (48/78) of nurse participants practiced (Table 1) — settings where dialysis nurses commonly assist with predialysis counselling as part of routine practice. This remains appropriately reported as a limitation rather than a quantified finding.

4. Clarify that patient-level barriers reflect provider perceptions only. The absence of direct patient perspectives and objective clinical/system data, such as catheter use at initiation, AVF/AVG creation rates, referral-to-surgery time, surgical wait time, and reimbursement delays, should be explicitly discussed.

Response:

We thank the Editor for this important point. We agree, and have made this distinction explicit at four points in the manuscript:

Results, Integrated barriers section (p. 16, lines 356–358): “These findings represent providers' perceptions rather than direct patient-reported or audited clinical and service indicators.”

Discussion, Shared and varying perceptions section (p. 21, lines 472–474): “Because patients and families were not directly surveyed, the patient-level findings represent providers' interpretations of patient readiness and decision-making rather than direct patient-reported evidence.”

Table 1 note (p. 15, lines 337–338): “These provider-estimated proportions of predialysis AV access were self-reported by providers and are presented as contextual practice estimates, not audited institutional rates.”

Limitations, closing paragraph (p. 28, lines 654–657) — explicitly naming each objective indicator raised by the Editor: “…the study did not include objective measures of catheter use at dialysis initiation, audited AVF or AVG creation rates, referral completion, referral-to-procedure intervals, failed referrals, procedural waiting time, reimbursement delays, or patient-level reasons for noncompletion.”

5. Strengthen the description of questionnaire development and validation, including item generation, expert review, pilot testing, item revision, and interpretation of Cronbach’s alpha.

Response:

We thank the Editor for this recommendation. We expanded the “Questionnaire development” subsection (now split into “Item generation” and “Content validation and pilot testing”) in the main manuscript, and added a fuller account in S1 File.

Item generation (p. 8–9, lines 176–179): clarified how conceptual categories from initial provider interviews were converted into items: “Conceptual categories were then mapped to candidate questionnaire items by the research team, with items retained when they reflected recurring provider-identified barriers or facilitators and could be rated across one or more professional groups”.

Content validation and pilot testing (p. 9, lines 187–198): specified expert-review criteria, pilot sample size, and evaluation domains: “…reviewed by three subject-matter experts…to assess content validity, clarity, domain coverage, and relevance across the three professional groups. Revisions were made to improve item wording…Pilot testing was then conducted with 6 providers to evaluate feasibility, comprehension, completion time, and the clarity of instructions and response options.”

Cronbach's alpha interpretation (p. 12, lines 261–266): “Given its modest internal consistency, the patient-level barrier domain was interpreted descriptively and was not treated as a validated unidimensional patient-readiness construct.”

S1 File now documents the full process, including the semi-structured elicitation guide administered separately to each professional group, and states explicitly that “Cronbach's alpha was used to assess internal consistency of predefined item domains; however, internal consistency alone was not considered evidence of full psychometric validation.”

Together, these revisions provide a transparent account of item generation, expert content review, pilot testing, item refinement, and appropriately cautious interpretation of internal consistency.

6. Clarify the statistical analysis, including missing data, p-values, multiple comparisons, use of domain-level Likert scores, and the absence of a formal sample-size calculation. Cross-professional comparisons should be presented as exploratory.

Response

We thank the Editor for this recommendation. We clarified the statistical analysis in the Methods section as follows.

Sample-size calculation (p. 10, lines 217–220): “A formal sample size calculation was not undertaken because the study was exploratory and was not designed to test a predetermined effect size. The final sample comprised 78 dialysis nurses, 19 vascular surgeons, and 16 nephrologists and was used for descriptive cross professional comparisons and identification of recurring concepts in the open-ended responses.”

Domain-level Likert scores (p. 11, lines 251–254): “Participant-level domain summaries were calculated by averaging responses to conceptually related items within each predefined domain; medians and IQRs of these summaries were reported descriptively. Domain summaries were not used to select items for the joint displays or to derived the principal integrated findings.”

Missing data, p-values, and multiple comparisons (p. 11, lines 255–260): “There were no missing responses for core barrier, profession-specific obstacle, or supportive-factor items; non-response occurred only for some open-ended questions. Exact Kruskal–Wallis p-values are reported in S3 File. Given the exploratory analyses, multiple item comparisons, and small professional subgroups, p-values were not adjusted for multiplicity and were interpreted descriptively rather than as confirmatory evidence of between-group differences.”

Consistent with our response to Comment 6, cross-professional comparisons throughout the Abstract, Results, Discussion, and Conclusion are now presented as exploratory and descriptive, not confirmatory.

7. Clarify the mixed-methods component. Please state the nature and depth of the qualitative data, the number of open-ended responses, coding procedures, and how qualitative and quantitative findings were integrated.

Response

We thank the Editor for this recommendation. We clarified the qualitative component and mixed-methods integration process as follows.

Data collection procedures (p. 10–11, lines 237–241): “The qualitative component comprised brief written responses to three open-ended survey questions rather than in-depth interviews or focus groups. Overall, 97 of 113 participants provided at least one open-ended response; 94 responded to the question on key facilitators, 92 identified an urgent obstacle, and 68 provided suggestions for improvement.”

Qualitative analysis (p. 12, lines 274–286): “Open-ended responses were analyzed using a combined deductive–inductive approach. Given the brief written format, the analysis was intended to identify recurring concepts and provide contextual detail for the quantitative response patterns rather than to develop an in-depth interpretive theory…Coding decisions, theme definitions, and representative excerpts were reviewed iteratively by the research team. The complete coding framework and analytic process are provided in S2 File.”

Mixed-methods integration (p. 13, lines 302–306): “The joint displays are illustrative rather than exhaustive and were not intended to rank barriers or supportive factors by prevalence or importance. Qualitative excerpts were used to show how participants described the selected items and were not treated as frequency estimates.”

8. Ensure transparent reporting of selected results. If Tables 3–5 present selected items, please provide complete item-level results in the supplementary materials and describe the joint displays as illustrative.

Response

We thank the Editor for this recommendation. Tables 3–5 are now explicitly described as illustrative, and complete item-level results are provided in S3 File.

Main manuscript, Mixed-methods integration and selection of joint display items (p. 13, lines 302–306): “The joint displays are illustrative rather than exhaustive and were not intended to rank barriers or supportive factors by prevalence or importance. Qualitative excerpts were used to show how participants described the selected items and were not treated as frequency estimates. Complete item-level results, p-values, and the rationale for item selection are provided in S3 File.”

Results section — each table is individually cross-referenced to its full item-level dataset:

• Barriers (Table 3), p. 16, lines 357–358: “Complete quantitative results are provided in S3 File part A.”

• Role-specific obstacles (Table 4), p. 17, lines 394–395: “Full quantitative results for all role-specific obstacle items are provided in S3 File part B.”

• Supportive factors (Table 5), p. 19, lines 427–428: “Complete quantitative results for all supportive-factor items are provided in S3 File part C.”

S3 File was restructured into three matching parts (S3-A, S3-B, S3-C), each providing: (i) full item-level medians and IQRs by professional role for every questionnaire item, not only the items shown in Tables 3–5; (ii) exact Kruskal–Wallis p-values; and (iii) an explicit statement of the predefined selection criteria used for each table. The file states directly: “Items were selected to illustrate analytically relevant patterns for mixed-methods integration, rather than to exhaustively represent or rank all measured questionnaire items.”

Together, these revisions ensure that the selective, illustrative nature of Tables 3–5 is stated transparently in the manuscript, and that readers can access the complete underlying item-level results in S3 File.

9. Revise Figure 1 to improve conceptual consistency. In particular, “procedural wait time” appears to be a system-level barrier rather than a patient/family readiness factor.

Response

We thank the Editor for identifying this inconsistency. We agree that procedural wait time is a system-level capacity barrier, not a patient/family readiness factor, and revised Figure 1 accordingly.

Original submission, Figure 1: two boxes were both labeled “Patient & Family Readiness” — one listing “Limited understanding/acceptance; Late presentation,” and a duplicated box listing only “Procedural wait time.”

Revised Figure 1: the duplicated box was removed, and “procedural wait time” relocated into “System Capacity & Access” (alongside OR/service availability, staffing, and vascular assessment resources), consistent with its classification in Table 3 (p. 17).

Figure 1 caption (p. 25, lines 579–586) was revised: “The figure integrates provider-reported quantitative and qualitative findings across the predialysis AV access care pathway. Providers shared several priorities but emphasized different aspects according to professional role. The provider-endorsed strategies shown are candidate components for locally adapted service improvement and future evaluation. The figure is illustrative and does not represent a causal pathway or observed service implementation.”

This aligns the figure's visual classification with the quantitative domain assignment in Table 3, and improves conceptual consistency.

10. Revise Table 1 to improve workload reporting across professional groups. If nephrologists’ active dialysis patient workload was not collected, please state this.

Response

We thank the Editor for this clarification. We revised the Results text and Table 1 note to state explicitly that nephrologists' active maintenance-hemodialysis workload was not collected.

Results, Participant characteristics (p. 14, lines 322–327): “Clinical workload was summarized using role-specific measures collected in the questionnaire. Nurses reported a median of 120 dialysis patients under their care per month (IQR 64–275), surgeons reported a median of nine AV access procedures per month (IQR 5–12), and nephrologists managed a median of 150 patients with CKD stages 4–5 per month (IQR 58–200). Maintenance-hemodialysis workload was not collected for nephrologists.”

Table 1 note (p. 15, lines 335–337): “Workload measures were role-specific. Nephrologists' active maintenance hemodialysis patient workload was not collected.”

11. Please also shorten and focus the Discussion, reduce repetitive conceptual language, and distinguish clearly between observed findings, interpretation, and hypotheses for future service improvement.

Response

We thank the Editor for this recommendation. We shortened the Discussion, removed repetitive conceptual language, and restructured it to distinguish observed findings from interpretation and forward-looking hypotheses.

Length reduced from ~2,500 words (original) to ~1,900 words (revised).

Repetitive conceptual language removed: “operational misalignment” ecurred 7 times as a central organizing concept) was removed entirely and replaced with more direct language; “role-specific” reduced from 20 to 12 occurrences.

Clearer structure (p. 20–26), reflected in revised subheadings:

• “Shared and varying perceptions of patient, system, and clinical barriers” (p. 20, line 452) and “Role-related variation in perceived obstacles” (p. 22, line 493) present the observed quantitative and qualitative findings.

• “Shared endorsement of supportive strategies and priorities for evaluation” (p. 23, line 535) interprets what providers converged on.

• “Implications for service improvement and future evaluation” (p. 25, line 590) is now placed in its own section after the findings are presented, clearly signaling to the reader which content is exploratory and forward-looking.

The Discussion opening (p. 20, lines 449–450) now explicitly labels the contribution: “These findings represent provider-reported, hypothesis-generating insights intended to inform future service evaluation,” signaling from the outset that subsequent interpretive content should not be read as confirmed or causal.

Reviewers’ comments:

Reviewer #1:

The idea of conducting this study is practically reasonable. However, after reviewing the article, I have the following comments.

1. Methodological Misalignment in Sample Selection: A major limitation of this study is the heavy reliance on dialysis nurses, who constitute 69% of the total sample, to evaluate predialysis vascular access planning. Dialysis nurses primarily care for patients who have already initiated hemodialysis, meaning their insights into predialysis barriers are retrospective and subject to recall bias. The study notably omits the perspectives of Chronic Kidney Disease (CKD) or predialysis nurses, who are actively responsible for patient education, tracking readiness, and coordinating care during CKD stages 4 and 5. Consequently, the dominant nursing voice in this paper reflects post-dialysis observations rather than active, frontline management of the predialysis pathway, potentially skewing the validity of the identified workflow constraints.

Response:

We thank the Reviewer for this important observation. This overlaps substantially with Editor Comments 7 and 8on nurse predominance, selection bias, and the absence of dedicated CKD/predialysis nurses. We summarize the corresponding revisions here.

Methods, Participants, setting, and recruitment (p. 9–10, lines 200–222): the final distribution (78 dialysis nurses, 19 vascular surgeons, 16 nephrologists) is reported (lines 218–219), with eligibility criteria described as covering “healthcare providers directly involved in chronic kidney disease (CKD) management, vascular access planning and coordination, renal replacement therapy education, and hemodialysis care.” (lines 200–202)

Limitations (p. 27, lines 636–653) now explicitly acknowledges:

• Nurse predominance and its effect on cross-professional balance: “…the professional subgroups were uneven, with dialysis nurses comprising most participants and relatively small numbers of nephrologists and vascular surgeons… The nursing findings therefore should not be considered representative of all nursing roles in the predialysis pathway.” (lines 636–646)

• That dedicated CKD/predialysis nurses were not sampled separately, and individual nurses' extent of predialysis involvement was not measured (lines 640–646).

• Selection bias: “…pragmatic recruitment through a regional vascular access meeting and professional networks may have introduced selection bias by preferentially including providers with greater interest or engagement in vascular access care” (lines 647–649).

Limitations, self-report/recall bias (p. 26–27, lines 625–628) — directly addressing the Reviewer's concern about retrospective, recall-based reporting: “…the study examined provider-reported perceptions rather than direct patient or family experiences, observed care processes, or objective clinical outcomes. Self-reported responses may have been affected by recall, reporting, or social desirability bias.”

Discussion, Role-related variation in perceived obstacles (p. 22, lines 502–508) further clarifies that nursing findings reflect a mix of predialysis counselling involvement and post-transition experience, “rather than the full range of nursing roles across the predialysis pathway.”

These revisions transparently acknowledge that the nursing perspective may include a retrospective component, that dedicated CKD/predialysis nurses were not sampled, and that findings should not be generalized beyond this sample.

2. Psychometric Instability Linked to Proxy Reporting: The suboptimal internal consistency of the patient-level domain (Cronbach's alpha = 0.67) serves as direct statistical evidence of a fundamental design flaw: attempting to measure patient-level constructs through proxy provider perspectives. Because healthcare providers—particularly dialysis nurses who only manage patients retrospectively—must speculate on the behavioral and educational barriers of the predialysis phase, their ratings might be suboptimal. This mismatch causes high variance and poor item-to-item correlation within the subscale. Had the authors directly surveyed or interviewed the patients themselves, the items mapping onto patient readiness would likely have demonstrated significantly higher psychometric reliability and conceptual cohesion.

Response:

We thank the reviewer for this comment. We agree the patient-level domain showed only modest internal consistency and should not be interpreted as a validated patient-readiness scale or direct patient-reported evidence. We revised the manuscript to clarify these items describe heterogeneous provider-perceived patient-level barriers, not a unidimensional patient construct.

Quantitative measures and analysis (p.12, lines 261–266): “Internal consistency was assessed using Cronbach's alpha. For core barrier items, alpha was 0.67 for the patient-level domain (5 items), 0.71 for the system-level domain (4 items), and 0.82 for the overall barrier scale (10 items). Given its modest internal consistency, the patient-level barrier domain was interpreted descriptively and was not treated as a validated unidimensional patient-readiness construct.”

Results (p.16, lines 356–357): “These findings represent providers' perceptions rather than direct patient-reported or audited clinical and service indicators.”

Strengths and limitations (p.26, lines 625–632): “...the study examined provider-reported perceptions rather than direct patient or family experiences, observed care processes, or objective clinical outcomes. Self-reported responses may have been affected by recall, reporting, or social desirability bias. Patient-level items should therefore not be interpreted as patient-reported determinants of readiness or decision-making. In addition, the modest internal consistency of the patient-level domain supports treating these items as heterogeneous provider-perceived concerns rather than as a validated patient-readiness construct.”

We agree direct patient/family perspectives would add valuable evidence and have noted this as a limitation. The study's purpose, however, was to examine provider-reported perceptions across roles, not to validate a psychometric patient-readiness instrument.

3. Suboptimal Definition of the Target Patient Phenomenon: A fundamental methodological weakness of this study is its broad, undifferentiated focus on all patients initiating dialysis without permanent access. A substantial portion of advanced CKD patients are clinically or anatomically unsuitable for AVF creation due to vascular exhaustion or severe comorbidities. To effectively isolate system-level and behavioral barriers to timely planning, the study should have utilized a targeted case-selection strategy. Specifically, it should have focused on the subset of patients who were clinically viable candidates for an AVF but still initiated dialysis via a catheter before subsequently undergoing successful AVF creation. Interviewing the specific providers managing this precise “delayed-but-eligible” cohort would have yielded highly actionable insights into care-pathway bottlenecks, rather than capturing generalized perceptions of a heterogeneous patient pool.

Response:

We thank the reviewer for this thoughtful suggestion. We agree that a targeted study of a clinically eligible “delayed-but-eligible” cohort would be valuable, and that not all advanced CKD patients are suitable candidates for AVF/AVG creation due to vascular anatomy, comorbidity, or other clinical factors.

The present study, however, was not designed as a patient-level cohort study or chart review to determine clinical eligibility, catheter initiation, or audited AVF/AVG outcomes. It was designed as an exploratory regional provider-perception study comparing how nephrologists, vascular surgeons, and dialysis nurses perceived barriers and supportive factors across the predialysis AV access pathway. This framing is maintained throughout (Abstract, line 58; Discussion, line 439; Conclusion, line 668).

Results (p.16, lines 356–357): “…These findings represent providers' perceptions rather than direct patient-reported or audited clinical and service indicators.”

Strengths and limitations (p.28, lines 659–663): “...the study also did not identify a clinically eligible 'delayed-but-eligible' patient cohort or evaluate the feasibility, implementation, or effectiveness of the endorsed strategies. Accordingly, the findings identify provider-perceived barriers and priorities for future evaluation rather than determinants of actual delayed access creation.”

We also retained clinical suitability as a provider-perceived barrier: the questionnaire included items on comorbidities affecting suitability (Table 3) and technical complexity of AV access procedures (Table 4), and the qualitative findings include “Context-specific Technical/Clinical Suitability Considerations” as a theme (Table 2). While the study does not isolate a delayed-but-eligible cohort, it acknowledges clinical suitability as part of providers' interpretation of delayed AV access planning and creation.

4. Inconsistent Workload Metrics and Data absence in Table 1: In Table 1, the authors fail to report the number of active dialysis patients managed per month by participating nephrologists, leaving a notable data gap in the descriptive statistics. While dialysis nurses' workloads are quantified by “dialysis patients/month”, nephrologists are only evaluated on their predialysis CKD 4–5 volume. In clinical practice, particularly in Thailand, nephrologists actively manage and round on maintenance hemodialysis patients.

Response:

We thank the reviewer for this observation. We agree nephrologists in Thailand often manage and round on maintenance hemodialysis patients. However, the questionnaire collected role-specific workload measures rather than a common metric across groups: dialysis nurses reported dialysis patients under their care per month, vascular surgeons reported AV access procedures per month, and nephrologists reported CKD stage 4–5 patients per month. Nephrologists' active maintenance hemodialysis workload was not collected and therefore could not be reported.

Results (p.14, lines 322–327): “Clinical workload was summarized using role-specific measures collected in the questionnaire. Nurses reported a median of 120 dialysis patients under their care per month (IQR 64–275), surgeons reported a median of nine AV access procedures per month (IQR 5–12), and nephrologists managed a median of 150 patients with CKD stages 4–5 per month (IQR 58–200). Maintenance-hemodialysis workload was not collected for nephrologists.”

Table 1 note (p.15, lines 336–337): “Workload measures were role-specific. Nephrologists' active maintenance hemodialysis patient workload was not collected.”

These revisions clarify that the Table 1 workload variables were role-specific descriptive measures, and that nephrologists' maintenance hemodialysis workload was not assessed in the questionnaire.

5. Conceptual Inconsistency and Poor Visual Flow in Figure 1: The conceptual model presented in Figure 1 contains significant logical contradictions and fails to establish a well-connected flow linking specific barriers to the stages of the predialysis care pathway. Notably, “Procedural wait time” is placed under the domain of “Patient & family readiness”. This probably mischaracterizes a structural, system-level capacity barrier as a patient-level factor and directly contradicts the authors' own classification in Table 3, where it is correctly labeled as a system-level barrier. Furthermore, the duplicated labeling of “Patient & family readiness” boxes on the left side of the diagram reflects poor visual creation.

Response:

We thank the reviewer for this careful assessment. We agree with both concerns: the previous figure mischaracterized “procedural wait time” as a patient-level factor despite classifying it as system-level in Table 3, and it contained a duplicated Patient and Family Readiness box that impaired visual flow.

We revised Figure 1 to address both issues. “Procedural wait time” is now placed under System Capacity and Access, consistent with Table 3, and the duplicated box was removed. We also reorganized the figure to show a clearer flow across sequential stages of the predialysis AV access pathway — CKD recognition, planning (RRT education and modality counseling), referral, preparation (surgical evaluation), procedure (AVF/AVG creation and follow-up), and hemodialysis initiation with planned AV access — with provider-perceived barriers aligned above this pathway and provider-endorsed strategies shown as candidate components below it, rather than embedded within the barrier domains.

The caption was revised to clarify the model is illustrative rather than a definitive causal pathway:

“The figure integrates provider-reported quantitative and qualitative findings across the predialysis AV access care pathway. Providers shared several priorities but emphasized different aspects according to professional role. The provider-endorsed strategies shown are candidate components for locally adapted service improvement and future evaluation. The figure is illustrative and does not represent a causal pathway or observed service implementation.” (p.25, lines 581–586)

Reviewer #2:

This manuscript addresses an important and clinically relevant issue: delayed predialysis arteriovenous access planning and creation before hemodialysis initiation in Thailand. The topic is worthwhile, and the attempt to compare perspectives among nephrologists, vascular surgeons, and dialysis nurses is potentially valuable. Understanding multidisciplinary barriers to timely AV access preparation is relevant for improving predialysis care pathways, reducing catheter dependence, and informing service planning.

However, the manuscript requires major revision before it can be considered further. The study has potential, but several important methodological, analytic, and reporting issues need to be addressed. In particular, the conclusions should be made more cautious and better aligned with the exploratory nature of the data.

1. The first major concern relates to the sampling strategy and representativeness. The study is described as a cross-sectional convergent mixed-methods study, but recruitment was pragmatic and opportunity-based, relying primarily on a regional vascular access academic meeting and professional networks. This approach is understandable for an exploratory study, but it introduces a substantial risk of selection bias. Providers attending such a meeting or reachable through professional networks may already be more engaged with vascular access planning than the broader provider population. The authors should discuss this limitation more explicitly and avoid implying that the findings represent all providers in Northern Thailand or Thailand as a whole.

Response:

We thank the reviewer for this comment. We agree pragmatic, opportunity-based recruitment may introduce selection bias and that the findings are not nationally representative. We revised the manuscript to clarify recruitment and frame the study as exploratory and regional to Upper Northern Thailand.

Participants, setting, and recruitment (p. 10, lines 210–215): “Recruitment took place between February and April 2025 using a pragmatic, opportunity-based approach. Participants were recruited primarily through a regional academic meeting on vascular access held at the Faculty of Medicine, Chiang Mai University, supplemented by targeted invitations distributed through established professional networks to nephrologists, vascular surgeons, and dialysis nurses practicing in the region.”

Abstract (p.3, lines 58–61): “This exploratory regional study compared the perspectives of nephrologists, vascular surgeons, and dialysis nurses in Upper Northern Thailand and identified supportive strategies that providers considered relevant to improving timely AV access preparation.”

Strengths and limitations (p.27, lines 647–653): “...pragmatic recruitment through a regional vascular access meeting and professional networks may have introduced selection bias by preferentially including providers with greater interest or engagement in vascular access care. Participants were drawn from Upper Northern Thailand, where service organization, workforce capacity, referral arrangements, and reimbursement processes may differ from those in other regions. The findings are therefore context-specific and are not representative of all providers in Thailand.”

Also (p.26–27, lines 625–628): “...the study examined provider-reported perceptions rather than direct patient or family experiences, observed care processes, or objective clinical outcomes. Self-reported responses may have been affected by recall, reporting, or social desirability bias.”

These revisions clarify that recruitment was pragmatic and regionally bound, the sample may over-represent providers with greater engagement in vascular access care, and findings should be read as context-specific to Upper Northern Thailand rather than representative of Thailand as a whole.

2. The sample size and imbalance across professional groups also require more careful handling. Although the total sample included 113 participants, the subgroup sizes were uneven, with 78 nurses, 19 vascular surgeons, and only 16 nephrologists. These small numbers limit the reliability of cross-professional comparisons. The manuscript repeatedly emphasizes role-specific differences, workflow misalignment, and operational differences across professional groups. These observations may be useful, but they should be framed as exploratory and hypothesis-generating rather than definitive. The authors should revise the Results, Discussion, and Conclusion to avoid overinterpreting small subgroup differences.

Response:

We agree that uneven subgroup sizes limit cross-professional comparisons. We revised the Results, Discussion, and Conclusion to present role-specific differences as exploratory and hypothesis-generating rather than definitive, and to avoid overinterpreting small subgroup differences.

Quantitative measures and analysis (p.11, lines 248–260): “Because the questionnaire was newly developed and the Likert responses were ordinal, the primary quantitative interpretation was conducted at the item level... Given the exploratory analyses, multiple item comparisons, and small professional subgroups, p-values were not adjusted for multiplicity and were interpreted descriptively rather than as confirmatory evidence of between-group differences.”

Role-related variation in perceived obstacles (p.22, lines 496–498): “These are descriptive because the items differed across professions, subgroup sizes were uneven, and the three sets of role-specific items were not directly compared statistically.”

Discussion opening (p.20, lines 449–450): “These findings represent provider-reported, hypothesis-generating insights intended to inform future service evaluation.”

Also (p. 23, lines 528–533): “The patterns do not necessarily indicate disagreement across professions; rather, they show how shared priorities may be understood through different professional lenses. This interpretation generates testable questions for future studies of communication, referral processes, task allocation, and clinical outcomes across the AV access pathway.”

Conclusion (p.28, lines 672–674): “These context-specific, hypothesis-generating findings may inform locally adapted service improvement and the design of future evaluations.”

Together, these revisions clarify that role-specific patterns should be read as exploratory, hypothesis-generating insights rather than definitive comparative conclusions given the uneven subgroup sizes.

3. The absence of a formal sample-size calculation should also be addressed more clearly. The authors state that the study was exploratory and not intended to test a predetermined effect size. This is acceptable, but the manuscript should then consistently present the quantitative findings as descriptive. The authors should avoid language suggesting strong comparative inference unless supported by appropriate statistical evidence.

Response:

We thank the reviewer for this clarification. We agree that, absent a formal sample-size calculation, the quantitative findings should be interpreted as descriptive and exploratory rather than definitive comparative evidence.

Participants, setting, and recruitment (p.10, lines 217–218): “A formal sample size calculation was not undertaken because the study was exploratory and was not designed to test a predetermined effect size.”

Quantitative measures and analysis (p.11, lines 257–260): “Exact Kruskal–Wallis p-values are reported in S3 File. Given the exploratory analyses, multiple item comparisons, and small professional subgroups, p-values were not adjusted for multiplicity and were interpreted descriptively rather than as confirmatory evidence of between-group differences.”

We also revised the Abstract, Results, Discussion, and Conclusion to consistently frame cross-professional findings as provider-reported, exploratory, and hypothesis-generating, avoiding language implying definitive between-group differences or causal inference.

For consistency, S3 File (Full List of Quantitative Item and Descriptive Statistics) now states, for both the barrier-item and supportive-factor tables: “P-values were not adjusted for multiple comparisons because the quantitative analyses were exploratory and intended to describe response patterns for mixed-methods integration rather than to test confirmatory hypotheses.” This ensures the exploratory, non-confirmatory interpretation of p-values is stated consistently across the main manuscript and all supplementary item-level results.

4. The mixed-methods component needs clearer justification and more cautious interpretation. The manuscript presents the study as a convergent mixed-methods design, but the qualitative component appears to be based on brief open-ended survey responses rather than in-depth interviews or focus groups. Open-ended survey responses can provide useful contextual information, but they usually provide limited depth. Therefore, claims about underlying mechanisms, workflow dynamics, or operational misalignment should be softened. The authors should clarify the depth and nature of the qualitative data, report how many participants provided open-ended responses, and explain how coding reliability or analytic credibility was ensured.

Response:

We thank the reviewer for this important comment. We agree the qualitative component was based on brief written open-ended survey responses rather than in-depth interviews or focus groups, and interpretation should be cautious. We revised the manuscript to clarify the nature and depth of the qualitative data and soften claims regarding mechanisms and workflow dynamics.

Data collection procedures (p.11, lines 237–241): “The qualitative component comprised brief written responses to three open-ended survey questions rather than in-depth interviews or focus groups. Overall, 97 of 113 participants provided at least one open-ended response; 94 responded to the question on key facilitators, 92 identified an urgent obstacle, and 68 provided suggestions for improvement.”

Qualitative analysis (p.12, lines 275–286): “Given the brief written format, the analysis was intended to identify recurring concepts and provide contextual detail for the quantitative response patterns rather than to develop an in-depth interpretive theory………Coding decisions, theme definitions, and representative excerpts were reviewed iteratively by the research team.”

A dedicated reflexivity statement further supports analytic credibility (p.13, lines 307–310): “A reflexivity and analytic rigor statement detailing researcher positioning, analytic decision-making, and strategies to enhance credibility and transparency is provided in S4 File.”

Mixed-methods integration and selection of joint display items (p.13, lines 302–305): “The joint displays are illustrative rather than exhaustive and were not intended to rank barriers or supportive factors by prevalence or importance. Qualitative excerpts were used to show how participants described the selected items and were not treated as frequency estimates.” This is reinforced in the notes to Tables 3, 4, and 5: “Qualitative excerpts are illustrative and provided for explanatory purposes; they are not intended to indicate prevalence, dominance, or relative importance.”

We also reviewed the Results, Discussion, and Conclusion to ensure that terms such as workflow dynamics and operational misalignment are presented as provider-perceived and hypothesis-generating, rather than as definitive mechanistic claims.

5. The questionnaire development and validation process should be described in more detail. The manuscript states that exploratory interviews informed item development, followed by expert review and pilot testing. However, important details are missing, including how interview findings were translated into survey items, how content validity was assessed, how pilot testing was performed, whether items were revised after pilot testing, and whether the instrument was assessed for clarity across all three professional groups. Cronbach’s alpha values are helpful, but internal consistency alone does not establish validity, particularly for a newly developed instrument. The authors should strengthen this section and consider moving the full questionnaire and validation process into a clearly described supplementary file.

Response:

We thank the reviewer for this recommendation. We agree the questionnaire development and content validation process required clearer description, and that Cronbach's alpha alone does not establish validity for a newly developed instrument.

Methods (p.8, lines 176–178) clarifies how interview findings were translated into items: “Conceptual categories were then mapped to candidate questionnaire items by the research team, with items retained when they reflected recurring provider-identified barriers or facilitators and could be rated across one or more professional groups.”

Content validation and pilot testing (p.9, lines 188–198): “The draft questionnaire was reviewed by three subject-matter experts in clinical nephrology, vascular access surgery, and mixed-methods research to assess content validity, clarity, domain coverage, and relevance across the three professional groups. Revisions were made to improve item wording, reduce ambiguity, and ensure that role-specific items were appropriate for dialysis nurses, vascular surgeons, and nephrologists. Pilot testing was then conducted with 6 providers to evaluate feasibility, comprehension, completion time, and the clarity of instructions and response options. Feedback was used to refine item wording and survey format before final administration. The questionnaire was developed for descriptive use in this exploratory provider-perception study and was not intended as a fully validated psychometric instrument.”

To address cross-professional clarity assessment, S1 File was expanded: “Pilot testing was then conducted with 6 providers (2 dialysis nurses, 2 vascular surgeons, and 2 nephrologists) to evaluate feasibility, comprehension, completion time, clarity of instructions, and clarity of response options.”

Quantitative measures and analysis (p.12, lines 261–266) clarifies Cronbach's alpha assessed internal consistency of predefined domains, not full psychometric validation; the patient-level barrier domain was interpreted descriptively given its modest internal consistency and was not treated as a validated unidimensional construct.

S1 File was also expanded to include the full questionnaire development, content validation, and pilot testing process, with the title updated to: “S1 File. Questionnaire development, content validation, pilot testing, and full questionnaire.”

These revisions provide a clearer account of item generation, expert review, pilot testing, item refinement, cross professional clarity assessment, and the appropriate interpretation of Cronbach's alpha.

6. The statistical analysis also requires clarification. Likert-scale responses were summarized using medians and interquartile ranges and compared using Kruskal-Wallis tests, which is reasonable for exploratory analysis. However, the manuscript should more clearly report p-values, missing-data handling, and whether any adjustment for multiple comparisons was considered. If no adjustment was applied, this should be stated and justified. The authors should also consider reporting effect sizes or emphasizing descriptive patterns rather than statistical significance, given the small subgroup sizes.

Response:

We thank the reviewer for this clarification. We revised the Quantitative measures and analysis section to clarify p-value reporting, missing-data handling, multiple-comparison considerations, and the exploratory interpretation of statistical comparisons.

Quantitative measures and analysis (p.11, lines 255–260): “There were no missing responses for core barrier, profession-specific obstacle, or supportive-factor items; non-response occurred only for some open-ended questions. Exact Kruskal–Wallis p-values are reported in S3 File. Given the exploratory analyses, multiple item comparisons, and small professional subgroups, p-values were not adjusted for multiplicity and were interpreted descriptively rather than as confirmatory evidence of between-group differences.”

For consistency, the S3-A and S3-C table footnotes state: “P-values were not adjusted for multiple comparisons because the quantitative analyses were exploratory and intended to describe response patterns for mixed-methods integration rather than to test confirmatory hypotheses.”

The Discussion (p.22, lines 496–498) similarly notes role-specific comparisons were not tested statistically, given small and uneven subgroup sizes: “These are descriptive because the items differed across professions, subgroup sizes were uneven, and the three sets of role-specific items were not directly compared statistically.”

Regarding effect sizes, we considered this suggestion carefully. Given the exploratory nature of the quantitative component, small subgroup sizes, and the primary goal of supporting mixed-methods integration rather than confirmatory testing, we chose to emphasize descriptive median/IQR patterns and integrated interpretation rather than introduce effect-size estimates that may be unstable in small subgroups.

7. The use of domain-level scores created by averaging Likert items should be justified. Because Likert responses are ordinal and the instrument is newly developed, the authors should explain why averaging items was appropriate and whether sensitivity analyses were performed using item-level responses only. If domain-level scores are not central to the interpretation, the authors may consider simplifying the analysis and focusing primarily on item-level descriptive findings.

Response:

We thank the reviewer for this important clarification. We agree that domain-level scores from averaged Likert items require cautious interpretation, given the newly developed instrument and ordinal response scale.

Quantitative measures and analysis (p.11, lines 248–254): “Because the questionnaire was newly developed and the Likert responses were ordinal, the primary quantitative interpretation was conducted at the item level. Participant-level domain summaries were calculated by averaging responses to conceptually related items within each predefined domain; medians and IQRs of these summaries were reported descriptively. Domain summaries were not used to select items for the joint displays or to derive the principal integrated findings.”

The main joint display tables (Tables 3–5) were based on item-level median/IQR patterns and qualitative relevance rather than domain-level averages, as clarified in the Mixed-methods integration and selection of joint display items section (p.13, lines 294–301).

S3 File now provides complete item-level results alongside an explicit statement of the descriptive role of domain scores: “This supplementary material provides the complete item-level quantitative results from the provider questionnaires... Domain-level summaries are provided for descriptive overview only... Because Likert-scale responses are ordinal and the questionnaire was newly developed, the primary interpretation of quantitative findings was conducted at the item level. Domain-level scores were not used to select items for the main joint displays or to support confirmatory inference.”

Since the primary analysis and integrated interpretation were already item-level rather than domain-based, a separate sensitivity analysis was not required for inferential purposes; the complete item-level results in S3 File nonetheless allow readers to compare item-level and domain-level patterns for full transparency. These revisions clarify that domain-level scores are supplementary descriptive summaries, not central analytic outcomes.

8. The joint displays are useful, but the selection process may create concern about selective reporting. The manuscript states that Tables 3-5 include selected items based on predefined analytic criteria rather than all measured items. This approach can be acceptable in mixed-methods research, but the authors should ensure that the main manuscript provides sufficient information for readers to judge whether the selected items fairly represent the full dataset. The complete item-level results should be clearly provided in the supplementary materials, and the manuscript should explicitly state that the joint displays are illustrative rather than exhaustive.

Response:

We thank the reviewer for this important recommendation. We agree the selection process for the joint displays must be presented transparently to avoid concerns about selective reporting.

Mixed-methods integration and selection of joint display items (p.13, lines 294–301) now reports the predefined criteria: “Quantitative items were selected from the complete questionnaire dataset using predefined analytic criteria. Table 3 included barrier items with median ratings ≥4.0 in at least two professional groups and relevant qualitative material; comorbidity affecting clinical suitability was retained as a prespecified analytic exception because it was prominent in the qualitative responses. Table 4 included the highest-rated profession-specific obstacle for each provider group. Table 5 included supportive factors with median ratings ≥4.0 across all three groups and relevant qualitative suggestions.”

The manuscript also states the displays are illustrative, not exhaustive (p.13, lines 302–306): “The joint displays are illustrative rather than exhaustive and were not intended to rank barriers or supportive factors by prevalence or importance. Qualitative excerpts were used to show how participants described the selected items and were not treated as frequency estimates. Complete item-level results, p-values, and the rationale for item selection are provided in S3 File.”

S3 File now provides complete item-level results alongside the selection rationale: “This supplementary material provides the complete item-level quantitative results from the provider questionnaires and explains the analytic rationale for selecting items presented in the main manuscript joint displays (Tables 3–5). Items were selected to illustrate analytically relevant patterns for mixed-methods integration, rather than to exhaustively represent or rank all measured questionnaire items. Qualitative excerpts in the joint displays were used to contextualize quantitative patterns and were not intended to indicate prevalence, relative importance, or statistical weighting. Providing the full quantitative results alongside the selection rationale enhances transparency and interpretability of the integrated findings.”

Together, these revisions make the selection process transparent and let readers assess the selected items against the complete dataset.

9. The discussion and conceptual interpretation should be shortened and made more cautious. Terms such as “operational misalignment,” “workflow execution,” “role-specific expectations,” and “system-level operationalization” are repeated frequently. These concepts may be useful, but the study did not directly observe workflows, referral processes, reimbursement pathways, surgical scheduling, patient behavior, or actual AV access outcomes. The data primarily reflect provider perceptions. Therefore, the authors should revise the Discussion to distinguish clearly between observed survey findings, qualitative interpretations, and hypotheses about system-level mechanisms.

Response:

We thank the reviewer for this important comment. We agree that terms implying observed mechanisms, workflows, or operational processes were not appropriate, given that this study captured provider-reported perceptions rather than directly observed workflows, referral processes, reimbursement pathways, surgical scheduling, patient behavior, or AV access outcomes.

We revised the Discussion throughout to remove such language and consistently distinguish observed survey findings from qualitative interpretation and hypothesis-generating inference. Terms such as “operational misalignment,” “workflow execution,” “role-specific expectations,” and “system-level operationalization” have been removed. The Discussion now consistently uses provider-perception framing, for example:

“These findings represent provider-reported, hypothesis-generating insights intended to inform future service evaluation.” (p.20, lines 449–450)

“These are descriptive because the items differed across professions, subgroup sizes were uneven, and the three sets of role-specific items were not directly compared statistically.” (p.22, lines 496–498)

“The patterns do not necessarily indicate disagreement across professions; rather, they show how shared priorities may be understood through different professional lenses. This interpretation generates testable questions for future studies...” (p.23, lines 528–533)

These revisions ensure the Discussion clearly separates what was directly measured (provider ratings and brief written responses) from interpretive and hypothesis-generating statements about underlying mechanisms.

10. The manuscript would also benefit from clearer acknowledgment that objective clinical and system-level outcome data were not collected. The central issue is timely predialysis AV access planning and creation, but the study does not measure actual AVF/AVG creation rates, referral-to-surgery time, catheter use at dialysis initiation, failed referrals, surgical wait times, reimbursement delays, or patient-level reasons for noncompletion. This does not invalidate the study, but it limits what can be concluded. The authors should present their findings as perceived barriers and facilitators rather than determinants of actual delayed access creation.

Response:

We thank the reviewer for this clarification. We agree the study should not be interpreted as identifying determinants of actual delayed AV access creation, since objective clinical and system-level outcome data were not collected. We revised the manuscript throughout to present findings as provider-reported perceptions rather than causal or objective determinants of delayed access.

Table 1 note (p.15, lines 337–338): “These provider-estimated proportions of predialysis AV access were self-reported by providers and are presented as contextual practice estimates, not audited institutional rates.”

Strengths and limitations (p.28, lines 654–665): “Finally, the study did not include objective measures of catheter use at dialysis initiation, audited AVF or AVG creation rates, referral completion, referral-to-procedure intervals, failed referrals, procedural waiting time, reimbursement delays, or patient-level reasons for noncompletion. Provider-estimated predialysis access percentages were contextual estimates rather than audited institutional rates... Accordingly, the findings identify provider-perceived barriers and priorities for future evaluation rather than determinants of actual delayed access creation. Future studies should integrate provider and patient perspectives with clinical records, referral and scheduling data, reimbursement information, and access status at hemodialysis initiation.”

Conclusion (p.28, lines 667–677): “In this exploratory regional provider-perception study, healthcare providers in Upper Northern Thailand identified patient-, clinical-, care pathway, system-, and policy-level barriers to timely predialysis AV access preparation... These preliminary, context-specific findings may inform locally adapted service improvement and the design of future evaluations. Further studies integrating provider and patient perspectives with clinical and care-pathway data are needed to assess the feasibility and effect of the proposed strategies on timely AV access preparation and access status at hemodialysis initiation.”

These revisions clarify the inferential boundaries of the study while preserving its contribution as a mixed-methods analysis of multidisciplinary provider perspectives.

11. The title, abstract, and conclusion should be revised to avoid overgeneralization. Because the study was conducted in Upper Northern Thailand, the authors should avoid phrasing that implies national representativeness. The abstract should clearly state the regional setting and exploratory nature of the study. The conclusion should emphasize that the findings provide preliminary, context-specific insights that may inform future service improvement work, rather than implying that the proposed strategies have been proven effective.

Response:

We thank the reviewer for this recommendation. We revised the title, abstract, and conclusion to avoid overgeneralization and clearly present the study as exploratory and regional to Upper Northern Thailand.

Title (p.1, lines 1–4): “Multidisciplinary Providers' Perspectives on Timely Arteriovenous Access Planning Prior to Hemodialysis: An Exploratory Mixed-Methods Study in Upper Northern Thailand”

Abstract Background (p.3, lines 58–61): “This exploratory regional study compared the perspectives of nephrologists, vascular surgeons, and dialysis nurses in Upper Northern Thailand and identified supportive strategies that providers considered relevant to improving timely AV access preparation.”

Abstract Methods (p.3, lines 63–66): “We conducted a cross-sectional convergent mixed-methods study using a self-administered survey among nephrologists, vascular surgeons, and dialysis nurses practicing in hospitals and dialysis clinics across Upper Northern Thailand from February to April 2025.”

Abstract Conclusions (p.4, lines 84–88): “Providers in this regional study identified shared priorities for improving timely predialysis AV access preparation, while differing in the meanings and considerations they associated with those priorities. These context-specific, hypothesis-generating findings may inform locally adapted service improvement and future evaluation of the proposed strategies.”

Conclusion (p.28, lines 667–677): “In this exploratory regional provider-perception study, healthcare providers in Upper Northern Thailand identified patient-, clinical-, care pathway, system-, and policy-level barriers to timely predialysis AV access preparation. Across professional groups, providers shared several priority barriers and supportive strategies, while emphasizing different role-related considerations. These preliminary, context-specific findings may inform locally adapted service improvement and the design of future evaluations. Further studies integrating provider and patient perspectives with clinical and care-pathway data are needed to assess the feasibility and effect of the proposed strategies on timely AV access preparation and access status at hemodialysis initiation.”

These revisions clarify that the study provides preliminary, context-specific insights from Upper Northern Thailand and does not claim national representativeness or proven effectiveness of the proposed strategies.

12. The writing is generally clear, but the manuscript is repetitive and could be substantially shortened. Phrases such as “predialysis AV access planning and creation,” “system-level strategies,” “role-specific interpretations,” “workflow constraints,” and “operational misalignment” recur throughout the manuscript. The Discussion in particular would benefit from consolidation. The authors should reduce repeated conceptual language and more directly link each interpretation to specific findings.

Response:

We thank the reviewer for this observation. We revised the manuscript to reduce repeated conceptual phrasing and consolidate the Discussion, linking interpretations more directly to specific findings. Repeated phrases — “system-level strategies,” “role-specific interpretations,” “workflow constraints,” “operational misalignment” — were removed or replaced with findings-specific language. The Discussion subsections were consolidated to link directly to the corresponding items in Tables 3–5, reducing conceptual repetition.

13. Finally, the reference list should be carefully checked before publication. Most references appear relevant, but several entries may require correction of author formatting, publication year, article type, DOI, or bibliographic details. The authors should verify all references against PubMed, Crossref, ThaiJO, and publisher websites, and add DOI information where available.

Response:

We thank the reviewer for this comment. We have carefully checked the reference list against PubMed, Crossref, ThaiJO, and publisher websites, and corrected author formatting, publication years, article types, and bibliographic details as needed. DOI information has been added where available.

Attachment

Submitted filename: Response to Reviewers_R1.docx

pone.0359863.s006.docx (62.4KB, docx)

Decision Letter 1

Jeerath Phannajit

2 Sep 2026

Dear Dr. Rerkasem,

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Additional Editor Comments:

Please carefully recheck the grammatical errors and terms consistency as stated by reviewer 2.

[Note: HTML markup is below. Please do not edit.]

Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

Reviewer #1: All comments have been addressed

Reviewer #2: All comments have been addressed

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2. Is the manuscript technically sound, and do the data support the conclusions??>

Reviewer #1: Yes

Reviewer #2: Yes

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3. Has the statistical analysis been performed appropriately and rigorously? -->?>

Reviewer #1: Yes

Reviewer #2: Yes

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4. Have the authors made all data underlying the findings in their manuscript fully available??>

The PLOS Data policy

Reviewer #1: Yes

Reviewer #2: Yes

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5. Is the manuscript presented in an intelligible fashion and written in standard English??>

Reviewer #1: Yes

Reviewer #2: Yes

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Reviewer #1: Thank you the authors for your thorough and thoughtful revisions. The authors have addressed all of my comments clearly and incorporated the necessary modifications into the manuscript. I am fully satisfied with the responses.

Reviewer #2: The authors have substantially improved the manuscript and have responded carefully to the major methodological and interpretative concerns raised during the previous review. In particular, the revised manuscript now appropriately presents the study as an exploratory, regional, provider-perception study; provides a clearer description of the sampling strategy and questionnaire development; acknowledges the predominance of dialysis nurses and the absence of a separately sampled CKD/predialysis nursing group; and appropriately distinguishes provider-reported perceptions from objective clinical or health-system outcomes. The conclusions are also considerably more cautious and better aligned with the study design. I do not believe that further major methodological revision or additional analysis is required.

Before the manuscript can be accepted, I suggest that the authors address the following minor editorial and consistency issues:

1. Please undertake a careful final English-language proofread of the entire manuscript. Several grammatical and wording errors remain, including subject–verb agreement, pluralization, duplicated wording, and typographical errors. Examples include “AV access preparation remain suboptimal,” “Integrated finding identified,” “in many setting,” “For supportive factors received,” “these ratting patterns,” and “Across professional groups, provider shared.” These issues do not affect the scientific conclusions but should be corrected to improve clarity and readability.

2. Please correct the incomplete sentence in the Results section describing insurance and reimbursement barriers. The current text ends with “qualitative responses referring to coverage limitations and administrative” before immediately proceeding to the sentence concerning comorbidity and clinical suitability. The missing wording should be restored so that the paragraph is grammatically complete and its intended meaning is clear.

3. Please perform a final consistency check of terminology throughout the manuscript. Terms such as “predialysis AV access preparation,” “planning and creation,” “supportive factors,” “supportive strategies,” and “facilitators” are sometimes used interchangeably. Complete uniformity is not necessary where the concepts genuinely differ, but terminology should be used consistently within the Abstract, Results, Discussion, tables, figure, and Conclusion.

4. Please carefully recheck the reference list against the original publications. There appear to be remaining bibliographic and formatting inconsistencies, including misplaced or potentially incorrect DOI information and irregular formatting of some references. For example, the entries for Xi et al., Allon et al., and Sachdeva and Abreo should be verified carefully. Journal names, punctuation, author formatting, article titles, volume/page information, and DOI assignments should all be checked before final acceptance.

5. Please conduct one final editorial check of tables, Supporting Information citations, and figure references. The revised manuscript has substantially improved the transparency of the joint-display selection criteria and the distinction between quantitative findings and qualitative contextualization. The authors should ensure that references to S1–S4 Files, Tables 1–5, and Figure 1 are internally consistent and that all captions and notes use the final terminology adopted in the main text.

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Reviewer #1: No

Reviewer #2: Yes:  Wisit Kaewput, MD, FRCP(London), FRCP(Glasgow), FASN, MFRCP(Thailand), FAcadMEd

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PLoS One. 2026 Oct 5;21(10):e0359863. doi: 10.1371/journal.pone.0359863.r004

Author response to Decision Letter 2


9 Sep 2026

Second revision

PONE-D-26-17428R1

Response to editor and reviewers

Journal: PLOS ONE

Manuscript ID: PONE-D-26-17428R1

Title: Multidisciplinary Providers’ Perspectives on Timely Arteriovenous Access Planning Prior to Hemodialysis: An Exploratory Mixed-Methods Study in Upper Northern Thailand

Corresponding author: Kittipan Rerkasem, M.D.

Date: 9 Sep 2026

Dear Dr. Phannajit and Reviewers,

Thank you for the careful evaluation of our revised manuscript and for the constructive comments. We have addressed each point raised by the Academic Editor and Reviewer #2 and have carefully checked the manuscript for language, terminology, references, and internal consistency. Reviewer comments are reproduced below, followed by our point-by-point responses. Changes are shown in the marked-up manuscript and incorporated into the clean revised manuscript.

We hope that the revised manuscript is now suitable for publication in PLOS ONE.

Sincerely,

Kittipan Rerkasem, M.D.

On behalf of all authors

Response to the Academic Editor

Comment: Please carefully recheck the grammatical errors and terms consistency as stated by reviewer 2.

Response: Thank you for this guidance. We carefully proofread the entire manuscript and corrected the remaining grammatical, typographical, and wording errors. We also performed a final terminology consistency check across the main text, tables, Figure 1, and S1–S4 Files. The terminology is now used consistently according to the distinctions described in our responses to Reviewer #2. All revisions are shown in the marked-up files and do not alter the study findings.

Response to Reviewer #1

Comment: Thank you to the authors for your thorough and thoughtful revisions. The authors have addressed all of my comments clearly and incorporated the necessary modifications into the manuscript. I am fully satisfied with the responses.

Response: We sincerely thank the reviewer for the careful evaluation of our revised manuscript and for confirming that the previous comments have been adequately addressed. We greatly appreciate the reviewer’s constructive feedback, which has helped us improve the clarity and quality of the manuscript.

Response to Reviewer #2

We sincerely thank Reviewer #2 for the careful reassessment of our manuscript and for recognizing the substantive improvements made during the previous revision. We have addressed each remaining editorial and consistency issue below.

Comment 1. Please undertake a careful final English-language proofread of the entire manuscript. Several grammatical and wording errors remain, including subject–verb agreement, pluralization, duplicated wording, and typographical errors. Examples include “AV access preparation remain suboptimal,” “Integrated finding identified,” “in many setting,” “For supportive factors received,” “these ratting patterns,” and “Across professional groups, provider shared.” These issues do not affect the scientific conclusions but should be corrected to improve clarity and readability.

Response: Thank you for identifying these language and wording issues. We carefully proofread the entire manuscript and corrected errors in subject–verb agreement, pluralization, sentence construction, word choice, spelling, punctuation, duplicated wording, and typographical presentation. Specifically, “AV access preparation remain suboptimal” was corrected to “AV access preparation remains suboptimal”; “Integrated finding identified” was revised to “Integration of the quantitative and qualitative findings identified”; “in many setting” was corrected to “in many settings”; “For supportive factors received” was corrected to “Four supportive factors received”; “these ratting patterns” was corrected to “these rating patterns”; and “Across professional groups, provider shared” was corrected to “Across professional groups, providers shared.”

We also corrected additional language and wording issues throughout the manuscript to improve clarity, readability, and consistency. These editorial revisions did not alter the study data, analyses, results, or interpretation.

Changes in the manuscript: Corrections were made throughout the Abstract, Introduction, Methods, Results, Discussion, Conclusion, tables, and Figure 1 caption and are shown in the marked-up manuscript.

Comment 2. Please correct the incomplete sentence in the Results section describing insurance and reimbursement barriers. The current text ends with “qualitative responses referring to coverage limitations and administrative” before immediately proceeding to the sentence concerning comorbidity and clinical suitability. The missing wording should be restored so that the paragraph is grammatically complete and its intended meaning is clear.

Response: Thank you for identifying this incomplete sentence. The final portion of the sentence was inadvertently omitted during the previous revision. We have restored the missing wording and corrected the duplicated expression “barriers constraints.” The revised sentence now reads: “Insurance coverage and reimbursement processes received median ratings of 4.0 among nurses and surgeons and 3.5 among nephrologists, with qualitative responses referring to coverage limitations and administrative delays.” The paragraph is now grammatically complete and clearly conveys the intended finding.

Changes in the manuscript: Results, subsection “Integrated barriers to timely predialysis AV access preparation,” page 16, lines 436–438.

Comment 3. Please perform a final consistency check of terminology throughout the manuscript. Terms such as “predialysis AV access preparation,” “planning and creation,” “supportive factors,” “supportive strategies,” and “facilitators” are sometimes used interchangeably. Complete uniformity is not necessary where the concepts genuinely differ, but terminology should be used consistently within the Abstract, Results, Discussion, tables, figure, and Conclusion.

Response: Thank you for this helpful comment. We conducted a final terminology review across the Abstract, main text, tables, Figure 1, Conclusion, and Supporting Information. We now use “predialysis AV access preparation” as the umbrella term encompassing planning and, when clinically appropriate, surgical creation of an AVF or AVG before hemodialysis initiation. “Planning and creation” is retained only where the text specifically refers to these distinct stages of preparation.

We use “supportive factors” for the six quantitative questionnaire items, “supportive strategies” when discussing the four consistently highly rated factors as candidate components for future service evaluation, and “provider-suggested actions” for recommendations derived from the open-ended responses. “Facilitators” is no longer used as an analytic label in the main manuscript and is retained only in S1 File, where it reproduces the wording of the original open-ended questionnaire item.

Relevant headings, table labels, captions, notes, Figure 1, and Supporting Information files were revised accordingly. These changes improve terminological consistency without altering the study data, analyses, or findings.

Changes in the manuscript: Terminology was standardized throughout the Abstract, Introduction, Methods, Results, Discussion, Conclusion, Tables 1–5, Figure 1 and its caption, and S1–S4 Files, as shown in the marked-up files.

Comment 4. Please carefully recheck the reference list against the original publications. There appear to be remaining bibliographic and formatting inconsistencies, including misplaced or potentially incorrect DOI information and irregular formatting of some references. For example, the entries for Xi et al., Allon et al., and Sachdeva and Abreo should be verified carefully. Journal names, punctuation, author formatting, article titles, volume/page information, and DOI assignments should all be checked before final acceptance.

Response: Thank you for drawing our attention to these bibliographic inconsistencies. We carefully rechecked the entire reference list against the original publications and corrected the journal names, punctuation, author formatting, article titles, publication years, volume and page information, and DOI assignments, as appropriate.

In particular, the DOI for Xi et al., which had been inadvertently placed under the Allon et al. entry, was reassigned to the correct reference. The Allon et al. entry was updated with its correct DOI and standardized bibliographic information. The Sachdeva and Abreo entry was also corrected to remove duplicated journal information and irregular punctuation and to standardize the author and article-title formatting. Additional inconsistencies elsewhere in the reference list were corrected to ensure a uniform bibliographic format.

Comment 5. Please conduct one final editorial check of tables, Supporting Information citations, and figure references. The revised manuscript has substantially improved the transparency of the joint-display selection criteria and the distinction between quantitative findings and qualitative contextualization. The authors should ensure that references to S1–S4 Files, Tables 1–5, and Figure 1 are internally consistent and that all captions and notes use the final terminology adopted in the main text.

Response: Thank you for this helpful comment. We conducted a final consistency check of Tables 1–5, Figure 1, and S1–S4 Files. All citations, captions, labels, and notes were corrected and harmonized with the terminology used in the main text. Quantitative findings, qualitative contextualization, and provider-suggested actions are now clearly distinguished throughout.

Changes in the manuscript and Supporting Information: Relevant cross-references and terminology were standardized throughout the marked-up manuscript, Figure 1, and S1–S4 Files.

Attachment

Submitted filename: Response_to_Editor_and_Reviewers_R2.docx

pone.0359863.s007.docx (35.5KB, docx)

Decision Letter 2

Jeerath Phannajit

20 Sep 2026

Multidisciplinary Providers’ Perspectives on Timely Arteriovenous Access Planning Prior to Hemodialysis: An Exploratory Mixed-Methods Study in Upper Northern Thailand

PONE-D-26-17428R2

Dear Dr. Rerkasem,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

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Kind regards,

Jeerath Phannajit, M.D, Ph.D.

Academic Editor

PLOS One

Additional Editor Comments (optional):

Reviewers' comments:

Acceptance letter

Jeerath Phannajit

PONE-D-26-17428R2

PLOS One

Dear Dr. Rerkasem,

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Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    S1 File. Questionnaire development, content validation, pilot testing, and full questionnaire.

    (PDF)

    pone.0359863.s001.pdf (205.6KB, pdf)
    S2 File. Qualitative Coding Framework for Open-Ended Responses.

    (PDF)

    pone.0359863.s002.pdf (143.9KB, pdf)
    S3 File. Full List of Quantitative Items and Descriptive Statistics.

    (PDF)

    pone.0359863.s003.pdf (215.2KB, pdf)
    S4 File. Reflexivity and Analytic Rigor Statement.

    (PDF)

    pone.0359863.s004.pdf (83.9KB, pdf)
    Attachment

    Submitted filename: Response to Reviewers_R1.docx

    pone.0359863.s006.docx (62.4KB, docx)
    Attachment

    Submitted filename: Response_to_Editor_and_Reviewers_R2.docx

    pone.0359863.s007.docx (35.5KB, docx)

    Data Availability Statement

    All relevant data are within the manuscript and its Supporting Information files.


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