Skip to main content
The European Journal of Public Health logoLink to The European Journal of Public Health
. 2026 Oct 26;36(Suppl 5):ckag169.1193. doi: 10.1093/eurpub/ckag169.1193

Hybrid telehealth outcomes at Latin America’s first fully digital hospital

K Saldarriaga Bedoya 1,✉, E Buskens 2, C Carvajal Espinosa 3, GR Ariza S 4, Ml Lahr 5, H Moncayo 6
PMCID: PMC13698555

Abstract

Background

NCDs are the leading cause of premature mortality, hitting hardest in middle-income countries with fragmented health systems. Long-term real-world evidence from Latin America remains scarce, and most available studies rely on short follow-up or inadequate statistical control, limiting interpretability. This study evaluates longitudinal clinical and behavioral trajectories under a structured hybrid care model in a high-risk multimorbid population.

Methods

Retrospective pre-post observational study using electronic health records linked to a telemonitoring platform at a tertiary centre in Medellín, Colombia (n = 319; ≥3 years follow-up). Participants had hypertension, type 2 diabetes, and/or dyslipidemia. Within-patient changes were assessed using paired tests, McNemar/Bowker tests, and mixed-effects models. Multiple testing was controlled using false discovery rate (q-FDR). All findings were interpreted as longitudinal associations.

Results

Median age 63 years, 73.7% women, 96.9% multimorbidity. Therapeutic target achievement rose from 21.9% to 52.7% (95% CI 47.1–58.3). Weight decreased 4 kg, systolic BP 6 mmHg, diastolic BP 5 mmHg (all q-FDR<0.05). High cardiovascular risk declined 8.8 percentage points, with 29.2% reclassified to lower-risk strata. Adherence improved ∼34 percentage points. Reductions observed in diabetic ketoacidosis and myocardial infarction. Three-year mortality was 2.5%.

Conclusions

Sustained hybrid care was associated with meaningful improvements in cardiometabolic control, adherence, and risk redistribution in a real-world high-risk population. Findings support: expanding hybrid models for chronic disease management; integrating digital and in-person care pathways into policy; and strengthening surveillance through longitudinal real-world data. This study also offers a replicable methodological framework for rigorous digital health evaluation in middle-income settings.

Key messages

• A hybrid care model at Latin America’s first digital hospital achieved therapeutic target doubling and cardiovascular risk reclassification in 29% of high-risk multimorbid adults over three years.

• A scalable hybrid telehealth model improved adherence by 40 percent and shifted nearly one third of patients to lower cardiovascular risk categories.


Articles from The European Journal of Public Health are provided here courtesy of Oxford University Press

RESOURCES