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The Journal of the Royal College of General Practitioners logoLink to The Journal of the Royal College of General Practitioners
. 1988 May;38(310):212–214.

Increasing patient participation using an extended consultation: an inner city study

Anthony Bird, Jenny Cobb, Mohamed TI Walji
PMCID: PMC1711439  PMID: 3210184

Abstract

An inner city practice in Birmingham has developed a new style of extended consultation to increase patient participation in primary care, based on previous initiatives in the practice, in particular allowing patients access to medical records, adopting an open reception style, and including consultations with a nurse practitioner. In a three stage consultation lasting approximately 30 minutes patients were offered a session with a receptionist for assisted access to medical records, a session of 15-20 minutes with a doctor or nurse and a self help session with a receptionist. This extended consultation was welcomed by patients, who showed a marked degree of participation, and it also increased the satisfaction and cooperation of project staff. This type of consultation provides a model for increasing patient participation in general practice.

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Selected References

These references are in PubMed. This may not be the complete list of references from this article.

  1. Bird A. P., Walji M. T. Our patients have access to their medical records. Br Med J (Clin Res Ed) 1986 Mar 1;292(6520):595–596. doi: 10.1136/bmj.292.6520.595. [DOI] [PMC free article] [PubMed] [Google Scholar]

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