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letter . 2002 Jul;56(7):482. doi: 10.1136/jech.56.7.482-a
An "inverse satisfaction law"? Why don't older patients criticise health services?
A Bowling
1
A Bowling
1Department of Primary Care and Population Sciences, University College London, UK.
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1Department of Primary Care and Population Sciences, University College London, UK.
PMCID: PMC1732192 PMID: 12080150