Abstract
Background: Pilot studies of complex interventions such as a team checklist are an essential precursor to evaluating how these interventions affect quality and safety of care. We conducted a pilot implementation of a preoperative team communication checklist. The objectives of the study were to assess the feasibility of the checklist (that is, team members' willingness and ability to incorporate it into their work processes); to describe how the checklist tool was used by operating room (OR) teams; and to describe perceived functions of the checklist discussions.
Methods: A checklist prototype was developed and OR team members were asked to implement it before 18 surgical procedures. A research assistant was present to prompt the participants, if necessary, to initiate each checklist discussion. Trained observers recorded ethnographic field notes and 11 brief feedback interviews were conducted. Observation and interview data were analyzed for trends.
Results: The checklist was implemented by the OR team in all 18 study cases. The rate of team participation was 100% (33 vascular surgery team members). The checklist discussions lasted 1–6 minutes (mean 3.5) and most commonly took place in the OR before the patient's arrival. Perceived functions of the checklist discussions included provision of detailed case related information, confirmation of details, articulation of concerns or ambiguities, team building, education, and decision making. Participants consistently valued the checklist discussions. The most significant barrier to undertaking the team checklist was variability in team members' preoperative workflow patterns, which sometimes presented a challenge to bringing the entire team together.
Conclusions: The preoperative team checklist shows promise as a feasible and efficient tool that promotes information exchange and team cohesion. Further research is needed to determine the sustainability and generalizability of the checklist intervention, to fully integrate the checklist routine into workflow patterns, and to measure its impact on patient safety.
Full Text
The Full Text of this article is available as a PDF (108.5 KB).
Selected References
These references are in PubMed. This may not be the complete list of references from this article.
- Campbell M., Fitzpatrick R., Haines A., Kinmonth A. L., Sandercock P., Spiegelhalter D., Tyrer P. Framework for design and evaluation of complex interventions to improve health. BMJ. 2000 Sep 16;321(7262):694–696. doi: 10.1136/bmj.321.7262.694. [DOI] [PMC free article] [PubMed] [Google Scholar]
- Gawande Atul A., Zinner Michael J., Studdert David M., Brennan Troyen A. Analysis of errors reported by surgeons at three teaching hospitals. Surgery. 2003 Jun;133(6):614–621. doi: 10.1067/msy.2003.169. [DOI] [PubMed] [Google Scholar]
- Gittell J. H., Fairfield K. M., Bierbaum B., Head W., Jackson R., Kelly M., Laskin R., Lipson S., Siliski J., Thornhill T. Impact of relational coordination on quality of care, postoperative pain and functioning, and length of stay: a nine-hospital study of surgical patients. Med Care. 2000 Aug;38(8):807–819. doi: 10.1097/00005650-200008000-00005. [DOI] [PubMed] [Google Scholar]
- Helmreich R. L. On error management: lessons from aviation. BMJ. 2000 Mar 18;320(7237):781–785. doi: 10.1136/bmj.320.7237.781. [DOI] [PMC free article] [PubMed] [Google Scholar]
- Leonard M., Graham S., Bonacum D. The human factor: the critical importance of effective teamwork and communication in providing safe care. Qual Saf Health Care. 2004 Oct;13 (Suppl 1):i85–i90. doi: 10.1136/qshc.2004.010033. [DOI] [PMC free article] [PubMed] [Google Scholar]
- Lingard L., Espin S., Whyte S., Regehr G., Baker G. R., Reznick R., Bohnen J., Orser B., Doran D., Grober E. Communication failures in the operating room: an observational classification of recurrent types and effects. Qual Saf Health Care. 2004 Oct;13(5):330–334. doi: 10.1136/qshc.2003.008425. [DOI] [PMC free article] [PubMed] [Google Scholar]
- Thomas E. J., Studdert D. M., Burstin H. R., Orav E. J., Zeena T., Williams E. J., Howard K. M., Weiler P. C., Brennan T. A. Incidence and types of adverse events and negligent care in Utah and Colorado. Med Care. 2000 Mar;38(3):261–271. doi: 10.1097/00005650-200003000-00003. [DOI] [PubMed] [Google Scholar]
- Wanzel K. R., Jamieson C. G., Bohnen J. M. Complications on a general surgery service: incidence and reporting. Can J Surg. 2000 Apr;43(2):113–117. [PMC free article] [PubMed] [Google Scholar]
