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. 2001 Dec;10(Suppl 2):ii70–ii78. doi: 10.1136/qhc.0100070..

Continuous quality improvement: educating towards a culture of clinical governance

S Heard, G Schiller, M Aitken, C Fergie, L Hall
PMCID: PMC1765755  PMID: 11700383

Abstract

The National Health Service in England and Wales has recently adopted a policy aimed at embedding continuous quality improvement (CQI) at all levels and across all services. The key goal is to achieve changes in practice which improve patient outcomes. This paper describes the use of a training course for multiprofessional groups of participants tailored to offer them relevant knowledge, management and team working skills, and approaches to personal and career development. These were intended to assist them in changing their practice for the benefit of patients. The participants rated the course highly in fulfilling its objectives. One cohort followed up for 6 months named changes in practice which related specifically to learning from the course. This paper shows the important contribution of multiprofessional learning to CQI and presents a useful method of evaluating links between learning and performance.

Key Words: continuous quality improvement; clinical governance; multiprofessional learning; performance

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Selected References

These references are in PubMed. This may not be the complete list of references from this article.

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