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. 1971 Jan;59(1):65–70.

Cost—Performance Analysis of TWX-Mediated Interlibrary Loans in a Medium-sized Medical Center Library

Robert M Braude 1, Nancy Holt 1
PMCID: PMC197541  PMID: 5547554

Abstract

The need for a cost-performance analysis of TWX-mediated versus mail-mediated ILL requests is presented. Three hypotheses are proposed: (1) Unit cost for TWX-mediated ILL requests is greater then for mail-mediated ILL requests; (2) Completion time is shorter for TWX-mediated ILL requests than for mail-mediated ILL requests; (3) An analytic model can be developed that can be used to generate administrative data concerning a TWX installation. The data presented support all three hypotheses. It is shown, also, that through the use of this model a library can arrive at a cost for service of TWX versus mail-mediated ILL.

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Selected References

These references are in PubMed. This may not be the complete list of references from this article.

  1. Bird W. TWX and interlibrary loans. Bull Med Libr Assoc. 1969 Apr;57(2):125–129. [PMC free article] [PubMed] [Google Scholar]

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