Abstract
Using the Macintosh SE® and HyperCard™, the Health Science Library at the University of Tennessee, Memphis has developed a computer-aided reference (CAR) station for use in answering common directional and instructional questions. The application consists of a home module, four information modules, and a help module. The four information modules include (1) a guided tour of library facilities (2) a description of library services and how to use them (3) finding the location of library materials and (4) instruction on how to use specific reference tools. The CAR Station was developed to serve two functions: (1) to give library users access to directional and instructional information when needed by providing an alternative means of reference assistance when the reference staff is busy or unavailable and (2) to help free the reference staff so that they can spend more time with those seeking in-depth help.
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Selected References
These references are in PubMed. This may not be the complete list of references from this article.
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