Practicing clinicians rely on their clinical reasoning skills in order to make pertinent and appropriate care decisions when faced with a large amount of data and uncertainty1. This process involves 1) selection of the appropriateness of the patient for treatment within their domain of care, 2) differential diagnoses to improve one's understanding of the condition at hand, and 3) selection of the most appropriate intervention for the patient's condition1. At present, there is no single, accepted clinical-reasoning method involving the mundane elements of this process that is routinely advocated in the medical literature. Most commonly, this process is altered by experience, exposure, and internal biases and is propelled by clinical gestalt.
Clinical gestalt is the theory that healthcare practitioners actively organize clinical perceptions into coherent construct wholes. This implies that clinicians have the ability to indirectly make clinical decisions in absence of complete information and can generate solutions that are characterized by generalizations that allow transfer from one problem to the next. In essence, clinical gestalt is pattern recognition and is characterized as a heuristic approach to decision-making2. At present, the literature suggests that experience does positively influence decision-making accuracy as experienced clinicians have better pattern recognition skills2.
Gestalt is commonly used during healthcare decision-making, namely because this method allows a quick global interpretation within seconds of data collection3. This process is considered “top down”; i.e., clinicians organize data in a manner that creates the most coherent, seamless, perception possible4. Germane to this assumption are the number of Gestalt perceptual principles (Table 1)3, which assist the decision-maker in collating perceptual inputs. A modern version that uses related associative principles is the classification of disorders into common diagnostic or prescriptive traits.
TABLE 1.
Concept | Operational Definition |
---|---|
Figure-Ground | Clinicians may have the tendency to focus on the most prevalent visual perspective, often missing critical elements outside one's perception. |
Closure | Clinicians may have the tendency to fill empty spaces by connecting findings in a unified manner. |
Proximity | Clinicians may have the tendency to group findings if they are in close proximity to one another. |
Similarity | Clinicians may have the tendency to group findings if they are similar to one another. |
Common Region | Clinicians may group findings if they fall within a common region or associative group. |
Symmetry | Clinicians may group findings if they are in symmetry with one another. |
Seasoned clinicians often advocate the usefulness of gestalt. Arguably, without a working knowledge of gestalt principles, clinicians would be hopelessly bogged down with “bottom up” assessments of their patients, begrudgingly plowing through reams of clinical data to form a workable hypothesis. Yet despite the utility of clinical gestalt, we must realize that this useful method is not without error. At present, most healthcare providers use tools for decision-making that have marginal value5. Most clinicians also make errors in diagnosis when faced with complex and even non-complex cases5. Up to 35% of these errors can cause harm to patients6. In truth, we must face the reality that in most cases, clinical gestalt is just not good enough.
Although intuitive, gestalt-based decision-making is riddled with five tangible errors7: 1) the representative heuristic (if it's similar to something else, it must be like that); 2) the availability heuristic (we are more inclined to find something if it's something we are used to finding); 3) the confirmatory bias (looking for things in the exam to substantiate what we want to find); 4) the illusory correlation (linking events when there is actually no relationship); and 5) overconfidence. Of these 5 decision-making errors, overconfidence may be the most compelling. Most diagnosticians feel that they are better decision-makers than what they demonstrate in actual clinical practice6. In fact, the least skilled diagnosticians are also the most overconfident and most likely to make a mistake6.
These mistakes can occur in two domains: 1) the empirical aspect (real-world observation of findings, or the data collection phase) and 2) the rational aspect (the clinical decision-making phase during which clinicians make sense of the data at hand)8. Although both are common, the reasoning (rational) aspect is by far the most common8. It is essential to recognize that all clinicians are biased by these errors in decision-making regardless of expertise, capability, or environment. Yet it is more important to realize that these decision-making errors can be improved through scientific methods such as predictive modeling.
Predictive modeling is a specialization within research that deals with creation of decision rules that marginalize errors in decision-making during diagnosis and intervention. The specialization includes well-known elements such as “clinical prediction or decision rules” but also includes methods to improve decision-making such as improving pretest probability, maximizing post-test probability, and computational decision-making. Improving pre-test probability allows removal of contending diagnoses or interventions in order to improve the outcome of the diagnosis or intervention. Maximizing pre-test probability deals with identification of tests and measures that harbor the best decision-making power and removal of tests and measures that offer very little information to inform decision-making. Computational decision-making incorporates the use of ontologies or computational algorithms to allow a more sophisticated recognition of patterns that may lay beyond the clinician's initial perceptions. These methods require careful construction of study designs to target the best information to analyze9.
I've encountered a number of colleagues who are apprehensive of the changes associated with predictive modeling research. I feel this fear is rooted in a misunderstanding of the effect of the findings. These tools will not remove our capacity as skilled clinicians; instead, these serve to improve patient outcomes. Skilled application of the examination, recognition of the key parameters of the clinical findings, and appropriate administration and education of the best interventions is irreplaceable and will remain so. In lieu of fearing this research, I advocate that we spearhead the process. When it comes to giving our patients the very best care possible, clinical gestalt is just not good enough.
REFERENCES
- 1.Kempainen RR, Migeon MB, Wold FM. Understanding our mistakes: A primer on errors in clinical reasoning. Med Teacher. 2003;25:177–181. doi: 10.1080/0142159031000092580. [DOI] [PubMed] [Google Scholar]
- 2.Kabrhel C, Camargo CA, Goldhaber SZ. Clinical gestalt and the diagnosis of pulmonary embolism: Does experience matter? Chest. 2008;127:1627–1630. doi: 10.1378/chest.127.5.1627. [DOI] [PubMed] [Google Scholar]
- 3.Koontz NA, Gunderman RB. Gestalt theory: Implications and radiology education. AJR. 2008;190:1156–1160. doi: 10.2214/AJR.07.3268. [DOI] [PubMed] [Google Scholar]
- 4.Davis SF, Palladino JJ. Psychology: Media and Research Update, 3rd ed. Upper Saddle River, NJ: Prentice Hall; 2002. [Google Scholar]
- 5.Croskerry P, Norman G. Overconfidence in clinical decision making. Am J Med. 2008;121:24–29. doi: 10.1016/j.amjmed.2008.02.001. [DOI] [PubMed] [Google Scholar]
- 6.Berner ED, Graber ML. Overconfidence as a cause of diagnostic error in medicine. Am J Med. 2008;121:2–23. doi: 10.1016/j.amjmed.2008.01.001. [DOI] [PubMed] [Google Scholar]
- 7.Klein J. Five pitfalls in decisions about diagnosis and prescribing. BMJ. 2005;330:781–783. doi: 10.1136/bmj.330.7494.781. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 8.Federspil G, Vettor R. Rational error in internal medicine. Intern Emerg Med. 2008;3:25–31. doi: 10.1007/s11739-008-0088-4. [DOI] [PubMed] [Google Scholar]
- 9.Hodgman SB. Predictive modeling and outcomes. Professional Case Management. 2008;13:19–23. doi: 10.1097/01.PCAMA.0000306019.56387.7a. [DOI] [PubMed] [Google Scholar]