Abstract
Profound ideas do not always end in profound results. Is the design wrong, or are major issues forgotten during the implementation? The evidence of a diabetics case in NL is used to show that the implementation of a sound protocol is more than barely medical. Integrating an organizational change perspective increases understanding and will improve results.
Keywords: diabetes, change management
Presentation slides available from: http://www.integratedcare.org/Portals/0/congresses/Finland/Presentations/Wijkel%20presentation.pdf
Contributor Information
Dirk Wijkel, Medical Coordinator Stichting THEMA, The Netherlands.
Ingrid Mur, Associate Professor Maastricht University, The Netherlands.