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The Journal of Manual & Manipulative Therapy logoLink to The Journal of Manual & Manipulative Therapy
. 2011 Nov;19(4):201–211. doi: 10.1179/106698111X13129729551985

Clinical presentation and manual therapy for upper quadrant musculoskeletal conditions

Ana Isabel de-la-Llave-Rincón 1,2, Emilio J Puentedura 3, César Fernández-de-las-Peñas 1,2
PMCID: PMC3201651  PMID: 23115473

Abstract

In recent years, increased knowledge of the pathogenesis of upper quadrant pain syndromes has translated to better management strategies. Recent studies have demonstrated evidence of peripheral and central sensitization mechanisms in different local pain syndromes of the upper quadrant such as idiopathic neck pain, lateral epicondylalgia, whiplash-associated disorders, shoulder impingement, and carpal tunnel syndrome. Therefore, a treatment-based classification approach where subjects receive matched interventions has been developed and, it has been found that these patients experience better outcomes than those receiving non-matched interventions. There is evidence suggesting that the cervical and thoracic spine is involved in upper quadrant pain. Spinal manipulation has been found to be effective for patients with elbow pain, neck pain, or cervicobrachial pain. Additionally, it is known that spinal manipulative therapy exerts neurophysiological effects that can activate pain modulation mechanisms. This paper exposes some manual therapies for upper quadrant pain syndromes, based on a nociceptive pain rationale for modulating central nervous system including trigger point therapy, dry needling, mobilization or manipulation, and cognitive pain approaches.

Keywords: Upper quadrant, Pain, Sensitization, Neck, Thoracic, Manual therapy

Introduction

In the twenty-first century, upper quadrant syndromes are common and cause substantial pain and disability. It has been estimated that 70% of the population experience neck or arm pain at some time during their life.1,2 In fact, musculoskeletal disorders represent the majority of occupational ill-health and upper quadrant pain is second only to back pain as a cause of work-related illness.3,4 In addition, upper quadrant pain represents high costs for health care systems as up to 58% of patients will make use of healthcare within the next 12 months.5

Walker-Bone et al. found that pain experienced in the upper quadrant region is frequently perceived in the dominant arm and the neck.6 Upper quadrant pain can arise from several widely different conditions. In fact, different terms, i.e. cumulative trauma disorders, cervicobrachial disorders, repetitive strain injury, and work-related upper limb disorders, have been used to describe pain at different sites in the neck and upper limb with no confirmed pathoanatomical abnormalities.7 Pain symptoms in the neck, shoulder, or arm, which are not based on acute trauma or underlying systemic diseases, have been defined as ‘complaints of the arm, neck and/or shoulder region’. This term suggests that symptoms in the upper quadrant may have different causes.

In this paper, we will discuss: (1) the relevance of the cervical and thoracic spine in upper quadrant pain syndromes and their management with manual therapy; (2) the presence of common sensitization mechanisms in different local pain syndromes of the upper quadrant; and (3) manual therapies proposed for upper quadrant pain syndromes based on nociceptive pain rationale.

The Cervical and Thoracic Spine in Upper Quadrant Pain

Any innervated structure in the cervical and thoracic spine can be a source of nociception and provide an input mechanism for the experience of upper quadrant pain. However, just as with low back pain, identifying the exact anatomical sources of neck and arm pain is often not possible. Current research is encouraging a paradigm shift in clinical decision making away from the traditional tissue-based (biomedical) models of pain towards a more comprehensive biopsychosocial model.8,9 The biopsychosocial model encompasses more than just the biological factors (anatomy, physiology, and pathoanatomy) in upper quadrant function, by addressing psychological (thoughts, emotions, and behaviors), and social (work and playing status, culture, and religion) factors known to play a significant role in upper quadrant function in the context of injury or illness. A true biopsychosocial model includes a greater understanding of how the nervous system processes injury, disease, pain, threat, and emotions.10

The limitations of a tissue-based approach for managing upper quadrant pain have led to current best evidence advocating a treatment-based classification (TBC) approach.11,12 With such an approach, less emphasis is placed on locating the probable tissue sources of upper quadrant pain. Instead, greater emphasis is placed on matching the patient to optimal interventions based on the identification of signs and symptoms collected during the interview and physical examination.1214 Preliminary studies of a TBC approach demonstrated that subjects receiving matched interventions were found to experience better outcomes (neck disability scores and pain ratings) than individuals receiving non-matched interventions.12 The current TBC system for patients with neck and arm pain is composed of five classification subgroups.12 The classification subgroups are: mobility, centralization, exercise and conditioning, pain control, and headache. An algorithm has been proposed to aid the clinician in determining which appropriate classification subgroup their patient should be assigned to (Fig. 1). The interventions proposed as a match for the respective subgroups include combinations of joint mobilization and/or manipulation; therapeutic exercises including neuromuscular reeducation, stretching and strengthening, cervical retraction, and manual/mechanical traction.15 We propose that neuroscience education (i.e. explaining the patient’s pain) is an intervention that should be provided across all subgroups if physical therapists wish to follow a true biopsychosocial approach to the management of upper quadrant pain.

Figure 1.

Figure 1

The treatment-based algorithm as outlined by Fritz and Brennan.12 MOI: mechanism of injury; MVA: motor vehicle accident; NDI: neck disability index.

Manual therapy interventions for neck pain

The use of manipulation of the cervical spine remains controversial because of the reported adverse reactions and subsequent concerns about safety. These reported adverse reactions range from minor and transient conditions, e.g. headaches, stiffness, increased pain, and limitations in motion,1619 to the more serious injuries including permanent neurological deficits, dissection of carotid or vertebral arteries, and death.2025 Despite the potential for adverse reactions, there is evidence to suggest that manipulation is effective in immediately improving cervical range of motion and decreasing neck pain when it is applied to the cervical26 and thoracic spine.2729 Because of concerns about the safety of applying manipulation to the cervical spine and the concept of regional interdependence,30,31 researchers have investigated the value of manipulating the thoracic spine in patients with mechanical neck pain. Studies have shown that thoracic spine manipulation results in immediate clinically significant reduction in neck pain when compared to placebo;27 and significantly greater reduction in pain and disability, as measured by the neck disability index, when compared to non-thrust mobilization or TENS, exercise, and massage.32,33

Cleland et al.15 conducted a prospective cohort study involving 78 patients with neck pain and developed a clinical prediction rule (CPR) for patients who would achieve clinically meaningful improvement on the global rating of change scale following thoracic spine manipulation. Predictor variables included: symptoms less than 30 days; no symptoms below the shoulder; looking up does not aggravate symptoms; fear avoidance beliefs questionnaire physical activity subscale score of less than 12; diminished upper thoracic kyphosis; and cervical extension range of motion less than 30°. A CPR was developed which demonstrated that patients meeting three out of the six above predictors had an 86% post-test probability of experiencing success with thoracic manipulation. A follow-up validation study34 found that the CPR was not effective in identifying patients with neck pain who would experience benefit from thoracic manipulation. They found that patients with neck pain and no contraindications to thoracic manipulation experienced greater improvements in pain and disability if they received thoracic manipulation when compared to patients who received exercise only.

We completed a recent randomized clinical trial35 involving 24 consecutive patients presenting to physical therapy with a primary complaint of neck pain who met four out of six of the CPR criteria for thoracic spine thrust manipulation. The patients were randomly assigned to one of two treatment groups: a thoracic group who received thoracic thrust manipulation (Figs. 24) for the first two sessions followed by a standardized exercise program for an additional three sessions, and a cervical group who received a cervical thrust manipulation (Fig. 5) for the first two sessions and the identical exercise program as the thoracic group for the next three sessions. Results demonstrated that patients who received cervical manipulation demonstrated greater improvements in neck disability index (P⩽0.001) and NPRS (P⩽0.003) at all follow-up time periods.35 There was also a statistically significant improvement in the fear avoidance beliefs questionnaire (PA) at all follow-ups for the cervical group (P⩽0.004).35 Importantly, we found no serious adverse events during the treatment period and 6-month follow-up in either group. There were some minor side effects which were defined as short-term, mild in nature, non-serious, transient, and reversible consequences of the treatment such as increase in neck pain, headache, and fatigue. Interestingly, these were more common in the thoracic group than in the cervical group, and may suggest that, when used appropriately and for the right patient with mechanical neck pain, cervical manipulation may be less harmful than thoracic manipulation.

Figure 2.

Figure 2

Supine middle to lower thoracic spine thrust manipulation. The therapist uses the manipulative hand to stabilize the inferior vertebra of the motion segment targeted and uses the body to push down through the patient’s arms to perform a high-velocity, low-amplitude thrust.

Figure 4.

Figure 4

Seated thoracic spine distraction thrust manipulation. The therapist places the upper chest at the level of the patient’s middle thoracic spine and grasps the patient’s elbows. A high-velocity distraction thrust is performed in an upward direction.

Figure 5.

Figure 5

Cervical spine thrust joint manipulation. The therapist uses the manipulative (left) hand to localize the motion segment targeted and uses both hands to perform a high-velocity, low-amplitude thrust into rotation, which was directed up towards the patient’s contra-lateral eye.

Figure 3.

Figure 3

Supine upper thoracic on mid-thoracic spine thrust manipulation in cervico-thoracic flexion. The therapist uses the manipulative hand to stabilize the inferior vertebra of the motion segment targeted and uses the body to push down through the patient’s arms, to perform a high-velocity, low-amplitude thrust.

Manual therapy interventions for upper extremity pain

Patients with a primary complaint of pain in their upper extremity (shoulder, upper arm, elbow, forearm, and hand) may be helped with manual therapy interventions to the cervical and thoracic spine. A recent case study found that pain, hyperesthesia, paresthesia, and hyperpigmentation of the middle back (subscapular area) associated with the condition known as notalgia paresthetica, were improved with thoracic spine manipulation.36 A randomized, blinded, placebo-controlled, cross-over trial involving 21 subjects with shoulder pain found that cervical lateral glide mobilizations to the cervical spine resulted in significant decreases in shoulder abduction painful arc and shoulder pain.37 Boyles et al.38 demonstrated that thoracic manipulation resulted in a statistically significant decrease in self-reported pain and disability in patients with shoulder impingement syndrome at 48 hours follow-up. Finally, Mintken et al.39 were able to develop a CPR for patients with a primary complaint of shoulder pain who demonstrated rapid improvement in pain and disability following cervical and thoracic spine manipulation. The prospective single-arm trial found if three out of five prognostic variables were present (pain-free shoulder flexion <127°; shoulder internal rotation <53° at 90° of abduction; negative Neer test; no medication use for their shoulder pain; and symptoms <90 days), the chance of experiencing rapid improvement following manipulation improved from 61 to 89% (positive likelihood ratio = 5.3).39

As identified in a prognostic analysis, patients with upper extremity symptoms and concomitant neck pain have a poorer outcome.40 However, there are studies that show benefits of applying treatment to the cervical spine in patients with elbow pain. In a retrospective case audit of 112 cases, Cleland et al.41 showed that significantly fewer treatments were required for those who received additional manual therapy to the cervical spine in the form of non-thrust oscillatory manipulations, mobilization with movement, and/or muscle energy techniques. More recently in a pilot trial of 10 cases, Cleland et al. reported a better result on pain-free grip force and the disability of the arm, shoulder and hand questionnaire.42

Furthermore, there are a number of studies that show both high- and low-velocity manipulations of the cervical spine produce an initial improvement in pain at the elbow.4345 This evidence provides a basis for the cervical spine to be treated if found to be implicated on physical examination, especially since there have been reported significant differences in pain provocation on manual examination of the cervical spine and significant reductions in sagittal plane motion in patients with lateral epicondylalgia when compared to age-matched controls.46,47

Sensitization Mechanisms in Upper Quadrant Syndromes

In the last years, there has been an increasing interest in nociceptive mechanisms in chronic pain syndromes. In fact, a mechanism-based classification or understanding of pain syndromes is based on the hypothesis that different clinical signs and symptoms reflect different underlying pathophysiological mechanisms of pain generation.48 For that purpose, different quantitative sensory tests have been used for investigating A-beta, A-delta, or C fibers.49

Musculoskeletal pain syndromes are characterized by mechanical hyperalgesia and allodynia. Therefore, mechanical and thermal pain thresholds are the most useful quantitative tests used for investigating pressure pain hypersensitivity in musculoskeletal pain.50,51 In fact, in the last decade, different studies have consistently reported increased pressure pain sensitivity in both painful and distant pain-free areas, suggesting both extra-segmental spreading of sensitization in different local pain syndromes of the upper quadrant. In the current manuscript, we will use lateral epicondylalgia, shoulder pain, and carpal tunnel syndrome as examples of upper quadrant pain syndromes.

For instance, it is claimed that hyperalgesia plays an important role in etiology of lateral epicondylalgia, as different studies demonstrated higher levels of glutamate,52 calcitonin gene-related peptide,53 or substance P54 at the extensor carpi radialis brevis muscle in patients with lateral epicondylalgia, underlining the role of the nociceptive system in this musculoskeletal pain condition. Additionally, several studies have found that lateral epicondylalgia is characterized by pressure hypersensitivity.5557 In addition, we have shown that lateral epicondylalgia may also exhibit cold pain hyperalgesia.58 We recently demonstrated that this pressure pain hyperalgesia is heterogeneously distributed around the elbow region, while thermal pain hyperalgesia was homogenous around the elbow area in patients with unilateral lateral epicondylalgia.59 These studies support an important role specific to the peripheral sensitization mechanism in this pain syndrome. In addition, our group also demonstrated that patients with unilateral lateral epicondylalgia also exhibit widespread pressure pain hyperalgesia.60 In this study, we found bilateral decreases in pressure pain thresholds (pressure pain hyperalgesia) over peripheral nerve trunks of the upper extremity, C5–C6 zygapophyseal joint, the elbow, and tibialis anterior muscle, suggesting the presence of a central sensitization process originating from local pain at the elbow.

Similar results have been recently reported for individuals with carpal tunnel syndrome. We have found bilateral widespread pressure hypersensitivity61 and bilateral thermal hyperalgesia62 in women with unilateral and moderate carpal tunnel syndrome, suggesting widespread sensitization in a local neuropathy. Furthermore, Zanette et al. showed that women with carpal tunnel syndrome exhibiting extra-median symptoms demonstrated thermal and mechanical pain hyperalgesia, and enhanced wind-up pain in the territories related to the median, ulnar, and radial nerves, confirming the presence of impairments in nociceptive gain in this local neuropathy.63 Additionally, an important clinical finding of central sensitization is the fact that patients with local pain, with time, usually also exhibit pain in distant areas. In fact, while symptoms in patients with carpal tunnel syndrome are mainly located over the median nerve distribution, extra-median sensory symptoms64 resulting in whole-hand involvement65 and proximal arm/shoulder pain66 were experienced by almost 50% of subjects with carpal tunnel syndrome, suggesting involvement of the central nociceptive mechanisms and plasticity.67

In a third example, Hidalgo-Lozano et al. found pressure pain hyperalgesia over the levator scapulae, supraspinatus, infraspinatus, biceps brachii, pectoralis major, and tibialis anterior muscles in patients with unilateral shoulder impingement syndrome.68 These findings reveal the presence of segmental sensitization, as the examined muscles receive innervation from the same segment of the cervical spine (C4–C6 segments), and also central sensitization, as distant pain-free areas not innervated by the cervical spine (tibialis anterior muscles) also exhibited pressure hyperalgesia.

Finally, it should be noted that there is evidence for these sensitization processes in other pain syndromes of the upper quadrant, such as repetitive strain injury,69 tension type headache,70 temporomandibular pain,71 and also in pain syndromes of the lower quadrant, e.g. low back pain,72 or knee osteoarthritis.73 It seems that upper quadrant pain syndromes may exhibit similar sensitization processes, but with different underlying pathophysiological mechanisms of pain generation.

It is interesting to note that individuals with these local pain syndromes exhibit similar nociceptive changes as patients with more widespread pain syndromes such as whiplash74 or fibromyalgia.75 This is an important topic as greater hyper-excitability of the central nervous system has been found to be a poor prognostic factor for physical therapy improvement in subjects with chronic whiplash-associated disorders.76 This study found that widespread pressure pain hypersensitivity and cold hyperalgesia were associated with a poor response to physical therapy in individuals with chronic whiplash-associated disorders.76 Nevertheless, the relationship between central sensitization and physical therapy response is more complex than expected, as this central sensitization is not always associated with a poor outcome. Fernández-de-las-Peñas et al. recently demonstrated that the presence of peripheral sensitization, instead of widespread central sensitization, may be related to a positive physical therapy response in individuals with carpal tunnel syndrome.77 This study found that pressure hyperalgesia over the cervical spine and heat hyperalgesia over the carpal tunnel, but not widespread pressure or cold pain hyperalgesia, were associated with a successful outcome after the application of physical therapy.77

Manual Therapy in Upper Quadrant Pain Syndromes

It has been suggested that more knowledge is needed regarding the impact of abnormal sensory features on the effectiveness of physical therapy before any clinical trial is conducted. The challenge facing clinicians is how to select the proper treatment approach for each individual patient, who is likely to be somewhat different in their individual clinical presentations. In choosing the proper multimodal management, consideration must be given to the interpretation of the clinical manifestations of peripheral and central sensitization processes (discussed previously) involved in musculoskeletal pain disorders of the upper quadrant.78 In addition, the potential neurophysiologic and tissue mechanisms underlying the effects (positive and negative) of any intervention should also be considered. In fact, multiple interacting tissue and pain mechanisms are likely to contribute to pain modulatory effects of physical manual therapy.79 Therefore, clinical management of patients with upper quadrant pain syndromes needs to be extended beyond local tissue-based pathology, to incorporate strategies directed at normalizing central nervous system sensitivity. The existence of a wide range of conservative treatments (i.e. medication, electro-physical agents, exercise, cognitive interventions, and manual therapies) advocated for chronic pain, is an indication that no one treatment has proven superior, and also, in part, a product of an inconclusive understanding of the underlying pathology of chronic pain.

Clinicians should consider that the presence of sustained peripheral noxious inputs is likely to play a role in the initiation and maintenance of central sensitization mechanisms.80 This hypothesis is supported by Herren-Gerber et al. who found that injection of lidocaine in tender points in the neck of patients with whiplash decreased pressure pain hypersensitivity depending on the effect of injection on ongoing pain.81 A recent study found that a single intramuscular anesthetic injection into the midpoint of the upper trapezius muscle significantly increases pain thresholds and decreases remote secondary heat hyperalgesia in women with fibromyalgia.82 These studies support the notion that central hyper-sensitivity is a dynamic condition influenced by the presence and activity of a nociceptive source. Nevertheless, once central sensitization has been established, only minimal nociception is required to maintain this process and non-nociceptive input might also contribute to the subsequent pain and mechanical allodynia.83

Therefore, from a clinical viewpoint, when a patient with a local pain syndrome in the upper quadrant appears mediated primarily by peripheral mechanisms (dominantly peripheral sensitization), early and appropriate local treatments and functional activity should be encouraged. For instance, in a patient with lateral epicondylalgia where the peripheral input is mainly dominant, a multimodal approach including inactivation of trigger points (TrPs) of the forearm muscles84 with manual strategies (Fig. 6), elbow joint mobilization/manipulation85 (Fig. 7), and specific exercises may be appropriate. Similarly, in a patient with shoulder pain where a peripheral input is dominant, shoulder joint mobilization (Fig. 8), TrPs manual therapy86 (Fig. 9), and specific exercises for the upper limb may be also sufficient. Finally, a patient with carpal tunnel syndrome in an initial stage, and hence, with a peripheral input dominance, may be successfully treated with manual techniques targeted at the carpal tunnel (Fig. 10) and passive neurodynamic technique targeted to the median nerve87,88 (Fig. 11). Clinicians should remember that the aim of these techniques is the restoration of normal function by limiting the chance of sustained central nervous system facilitation.

Figure 6.

Figure 6

Manual therapy techniques addressing trigger points (TrPs) in the forearm muscles. One hand of the therapist stabilizes the skin of the patient and the other hand performs a longitudinal stoker over the TrP taut band.

Figure 7.

Figure 7

Elbow joint mobilization/manipulation. The patients’ forearm is supinated at the point of hypo-mobility. The pad of the thumb is placed posteriorly against the radial head. The technique consists of applying a posterior–anterior glide of the radial head.

Figure 8.

Figure 8

Shoulder joint mobilization. Both hands of the therapist cup the humeral head of the patient. The therapist applies a lateral–medial or posterior–anterior glide of the humerus along joint plane of glenoid fossa.

Figure 9.

Figure 9

Trigger point (TrPs) manual therapy to the shoulder. The fingers grasp the taut band from both sides of the TrP and strokes centrifugally away from the TrP.

Figure 10.

Figure 10

Manual therapy technique targeting the carpal tunnel. The therapist places his thumbs on the region of the carpal tunnel and flexes the index fingers over the back of the wrist forming a clamp. Holding the patient’s wrist, the therapist applies a three-dimensional traction while slightly extending the wrist.

Figure 11.

Figure 11

Neurodynamic technique targeted to the median nerve: (left) shoulder girdle depression, gleno-humeral abduction and lateral rotation, supination of the forearm, elbow flexion and wrist, thumb, and finger extension; (right) shoulder girdle depression, gleno-humeral abduction and lateral rotation, supination of the forearm, elbow extension and wrist, thumb, and finger flexion.

On the other side, in a patient with chronic pain in the upper quadrant who appears to be mainly mediated by central processes (dominantly central sensitization), a multimodal physical and cognitive approach should be encouraged. For example, depending on the chronicity of the disorder and the associated level of impairment and disability, patients would be educated on optimizing normal functional movements and undertaking active and specific or more global exercises. In such cases, manual therapists should consider the neurophysiological mechanisms involved in manual therapies. For instance, several manual therapies have demonstrated ability to induce hypoalgesic and motor effects (for spinal manipulation see previous section). Interestingly, mobilization with movement applied over the elbow region (Fig. 12) has also exhibited an hypoalgesic effect and a concurrent sympatho-excitation consisting in increased grip force and pressure pain thresholds as well as changes in heart rate, blood pressure, and cutaneous sudomotor and vasomotor function in individuals with lateral epicondylalgia.89 Others have shown that manual treatment of active TrPs within the shoulder muscles reduces spontaneous pain and pressure hypersensitivity in patients with shoulder impingement.90 In fact, it seems that TrP treatment induces segmental anti-nociceptive effects.91,92 This finding may be related to the fact that levels of chemical mediators and algogenic substances, e.g. bradykinin, substance P, or serotonin, are higher in active TrPs.93 Additionally, Hsieh et al. showed that dry needling of active TrPs in the infraspinatus muscle (Fig. 13) decreased the pain intensity and mechanical pain sensitivity on the treated arm in patients with shoulder pain.94 Additionally, the fact that TrP therapy also decreased pressure pain hypersensitivity in distant pain-free areas, e.g. tibialis anterior muscle, indicates a generalized anti-nociceptive effect.95 Therefore, in a patient with chronic pain where central sensitization processes are dominant, a multimodal approach targeted to desensitize the central nervous system should be applied.

Figure 12.

Figure 12

Mobilization with movement applied over the elbow region. One hand of the therapist is used to glide the proximal forearm laterally, while the other hand fixed the distal end of the humerus while the patient performed a pain-free gripping action. Ten repetitions are performed with an approximate 15-second rest interval between repetitions.

Figure 13.

Figure 13

Dry needling of active trigger points (TrPs) in the infraspinatus muscle.

Conclusions

There is recent evidence demonstrating the presence of peripheral and central sensitization mechanisms in local pain syndromes of the upper quadrant: mechanical neck pain, lateral epicondylalgia, whiplash neck pain, shoulder impingement, or carpal tunnel syndrome. Therefore, a TBC approach where patients receive matched interventions has been advocated. There is evidence supporting that the cervical and thoracic spine is involved in upper quadrant pain as spinal manipulation has been found to be effective for the management of cervicobrachial pain. Clinicians should be aware of using therapeutic strategies, based on nociceptive pain rationale, that exert a modulating effect on the central nervous system for the management of upper quadrant pain syndromes.

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