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Journal of Oncology Practice logoLink to Journal of Oncology Practice
. 2011 Nov;7(6):361–366. doi: 10.1200/JOP.2011.000364

Documentation and Discussion of Preferences for Care Among Patients With Advanced Cancer

Sangeeta C Ahluwalia 1,, Fukai L Chuang 1, Anna Liza M Antonio 1, Jennifer L Malin 1, Karl A Lorenz 1, Anne M Walling 1
PMCID: PMC3219461  PMID: 22379417

Providers may need help identifying patients for appropriate palliative care services earlier in their trajectory.

Abstract

Purpose:

We sought to describe the documentation, frequency, and timing of discussions about patient preferences for care and to examine patterns of palliative care and hospice use among patients with advanced cancer.

Methods:

We prospectively abstracted the medical records of 118 patients receiving care at a Veterans Administration (VA) facility from diagnosis of stage IV disease to 12 months postdiagnosis or death. We used univariate statistics to describe the type and frequency of documentation of patient preferences and palliative care/hospice referral. We calculated the time from diagnosis to the first documentation of preferences and the time from first documentation to death. We compared documentation of patient preferences between decedents and nondecedents using χ2 tests.

Results:

The majority of patients (81%) had some documentation of their care preferences recorded, although decedents were significantly more likely to have had their preferences documented than nondecedents (96% v 60%; P < .000). Most (53%) patients did not have a formal advance directive documented in the medical record. The mean time from diagnosis to the first documentation of preferences was approximately 2 months. More than half of all patients (53%) and almost three-quarters of decedents (73%) had a palliative care consultation.

Conclusion:

Despite high rates of preference documentation, there remains room for improvement. Providers may need to be helped to identify patients earlier in their trajectory for appropriate palliative care services, and future work should focus on developing useful alternatives to advance directives for adequately documenting patient preferences.

Introduction

High-quality, patient-centered cancer care requires effective communication and coordination regarding preferences and goals of care, across settings and between patient, family members, and the multidisciplinary care team. A critical tool to achieving this is adequate documentation of patient preferences within the medical record, which helps to ensure that patient wishes are communicated and acted on across care settings and providers, and has been shown to increase patient autonomy in decision making and to decrease resource use.1 Unfortunately, evidence suggests that documentation of preferences among patients with cancer is suboptimal,24 and as a result, providers are often unaware of their patients' preferences regarding treatment.58

In addition to adequate documentation of preferences, a growing body of literature has highlighted the relevance of having early and regular discussions about patient preferences to improving the quality of cancer care.9,10 Earlier discussions are associated with more preference-concordant care at the end of life11 and may lead to longer integration of hospice care12,13 and fewer aggressive interventions near death.12 Early discussions about patient preferences may also lead to earlier palliative care use,11 which has been shown to result in significant improvements in quality of life and mood among patients with metastatic cancer, as well as less aggressive care at the end of life compared with standard oncologic care.14 Such findings have led multiple consensus organizations to formally encourage early and regular communication regarding preferences and goals of care for patients with advanced cancer.15,16 To date, little is known about when or how often patients with advanced cancer have these discussions with their providers.

The purpose of the current study was to describe the documentation, frequency, and timing of discussions about patient preferences and goals of care, and to examine patterns of palliative care and hospice use in a prospective, longitudinal cohort of patients with advanced cancer at a large Veterans Administration (VA) medical center.

Methods

Study Sample

The Cancer Quality-ASSIST (Assessing Symptoms Side Effects and Indicators of Supportive Treatment) study included patients diagnosed in 2006 with stage IV breast, colorectal, esophagus/stomach, genitourinary, head and neck (H&N), liver/biliary, lung, pancreas, or prostate cancer, identified from the VA Greater Los Angeles Health Care System (VA GLAHS) cancer registry (N = 146). Additional inclusion criteria included being alive 30 days postdiagnosis and having at least one postdiagnosis outpatient visit at the VA GLAHS, resulting in a final study sample of 118 patients. The study population included both decedents (n = 71)—all patients who died during the study period (January 2006 through June 2008)—and nondecedents (n = 47).

Data Collection

Patient data were abstracted from the VA electronic medical record (EMR) from diagnosis of stage IV cancer to 12 months postdiagnosis or death, whichever came first. The VA EMR is used exclusively to document all patient care provided within the VA system and includes both inpatient and outpatient notes. Referral to hospice, date of death, and place of death are also recorded within the EMR. We developed a clinically detailed medical record abstraction tool in Microsoft Access as well as abstraction guidelines to collect data elements in the domain of information and care planning. After a week-long training, three experienced nurse abstractors used the tool to abstract data from patients' records between June and September 2008. To ensure reliability of abstraction, they abstracted the charts of 5% of the study sample for the primary variables of interest: documentation of an advance directive, a surrogate decision maker, a clinician note describing patient preferences, and a palliative care referral. Percent agreement across all three nurse abstractors ranged from 75% to 92%.

Main Measures

We collected detailed information on the following recorded documentation:

  1. Advance directive (AD): any formal documentation of patient preferences or surrogate identification, such as the VA advance directive form or a living will.

  2. Surrogate decision maker: any patient-identified surrogate decision maker, including that found in an existing AD or a designated power of attorney for health care.

  3. Clinician note describing patient preferences, other than that found in an AD.

  4. Do-not-resuscitate (DNR) preference: formal DNR order or a clinician note documenting patient preference for DNR.

  5. Palliative care consults: formal multidisciplinary team consultation providing specialized support with care planning, symptom management, and/or psychosocial issues.

  6. Hospice referrals, including inpatient and home hospice.

  7. Place of death, including hospital, hospice, home or nursing home, both within and outside the VA.

Data Analysis

We used univariate statistics to describe the distribution of patient characteristics, type/frequency of documentation of patient preferences, and palliative care/hospice referral among the full study cohort. We calculated the time from diagnosis of stage IV cancer to the first documentation of preferences to death. t test was used to compare median differences in timing of documentation, and χ2 test or Fisher's exact test (where appropriate) were used to compare documentation of patient preferences for care between decedents and nondecedents. The institutional review board at the VA GLAHS approved the study.

Results

Patient Characteristics

Patients were primarily male (98%) and white (62%), and the mean age was 66 years (Table 1). The three most common tumor types were H&N (23%), lung (23%), and prostate (17%). Among decedents, lung cancer was the most prevalent (33%), whereas nondecedents had a higher prevalence of H&N and prostate cancer (34%). Sixty percent of our study population (n = 71) died within the 1-year study period.

Table 1.

Patient Characteristics

Characteristic Full Cohort (N = 118)
Decedents (n = 71)
Nondecedents (n = 47)
No. % No. % No. %
Age, years
    Mean 65.9 66.6 65.1
    SD 9.9 10.2 10.2
Female 2 2 1 1 1 2
Race/ethnicity
    White 73 62 47 66 26 56
    Nonwhite 45 40 24 33 21 44
        African American 36 31 20 28 16 34
        Hispanic 3 3 1 1 2 4
        Asian 3 3 2 3 1 2
        Other 3 3 1 1 2 4
Cancer type*
        Head and neck 27 23 11 15 16 34
        Lung 27 23 23 33 4 9
        Prostate 20 17 4 6 16 34
        Colorectal 15 13 9 13 6 13
        Esophagus/stomach 10 8 8 11 2 4
        Genitourinary 8 7 6 8 2 4
        Pancreas 6 5 5 7 1 2
        Liver/biliary 4 3 4 6 0 0
        Breast 1 1 1 1 0 0
Brain metastases 17 14 14 20 3 6
*

In order of most to least prevalent in the full cohort.

Documentation of Patient Preferences

The majority of patients (81%) in our study had some documentation of their preferences for care recorded (either an AD or a clinician note describing patient preferences) (Table 2), although decedents were significantly more likely to have had their preferences for care documented than nondecedents (96% v 60%; P < .001).

Table 2.

Documentation of Patient Preferences for End-of-Life Care

Documentation Full Cohort (N = 118)
Decedents (n = 71)
Nondecedents (n = 47)
P
No. % No. % No. %
Preferences for care < .001
    None 22 19 3 4 19 40
    Any 96 81 68 96 28 60
        Advance directive documentation .273
            None 63 53 35 49 28 59
            Any 55 47 36 51 19 41
                1 46 39 5 7 4 9
                > 2 9 8 3 4 19 40
        Note describing patient preferences < .001
            None 51 43 16 23 35 74
            Any 67 57 55 77 12 26
                1 27 23 20 28 7 15
                > 2 40 34 35 49 5 11
Time from diagnosis to first documentation of preferences, days .0547
    Median 33.5 32 63
    Interquartile range 72 68 143
Time from first documentation of preferences to death, days
    Median NA 8.5 NA
    Interquartile range 155
Other documentation .0547
    Durable power of attorney for health care or surrogate decision maker 69 58 43 61 26 55
    Discussion regarding prognosis 58 49 51 72 7 15 < .001
    Do-not-resuscitate order 51 43 45 63 6 13 < .001

Abbreviation: NA, not applicable.

More than half of all patients (53%) did not have an AD documented in the medical record; however, 57% of patients did have documentation of a clinician note describing their preferences. Decedents were significantly more likely than nondecedents (77% v 26%; P < .001) to have had a clinician note describing their preferences documented in the record. More than a third of all patients had their preferences documented in more than one note, and almost half of decedent patients had preferences documented on at least two different occasions. The median time from diagnosis to the first documentation of preferences was approximately 33 days (interquartile range [IQR], 72 days). The median time from the first documentation of preferences for care to death was almost 3 months (IQR, 5.2 months).

A majority of patients (58%) had a surrogate decision maker documented, almost half (49%) had documentation of a prognosis discussion, and 43% had documentation of a DNR order. Decedents were significantly more likely than nondecedents to have had a prognosis discussion documented (72% v 15%; P < .001) and documentation of a DNR order (63% v 13%; P < .001).

Palliative Care and Hospice Use

More than half of all patients (53%) and almost three-quarters of decedents (73%) had a palliative care consult (Table 3). Most consults were inpatient (37%) rather than outpatient (8%); however, a small subset of patients (8%) received both an inpatient and outpatient consult. More than half of patients who died were referred to hospice (54%), and very few referred patients refused (3%). Of the 41 decedents for whom we had a recorded date of hospice referral, the median length of stay in hospice was 32 days (IQR, 46 days). More than two thirds of patients who died in the hospital (73%), and almost all patients who died in hospice (88%) received a palliative care consult (Appendix Figure 1, online only). The median time between receiving a palliative care consult and death in the hospital was 32 days (IQR, 52.5 days), and median time between the palliative care consult and death in hospice was 61 days (IQR, 62 days).

Table 3.

Patterns of Palliative Care and Hospice Use

Type of Use Full Cohort (n = 118)
Decedents (n = 71)
No. % No. %
Palliative care
    No consults 56 47 19 27
    Total consults 62 53 52 73
        Inpatient only 42 37 36 51
        Outpatient only 10 8 6 8
        Inpatient and outpatient consult 10 8 10 14
Hospice
    Not referred 56 63 62 46
    Referred 44 37 38 54
    Referred but refused 2 2 2 3
    Reason for no referral documented 2 2 1 1
    Length of stay, days
        Median N/A 32
        Interquartile range 46

Abbreviation: NA, not applicable.

Discussion

In contrast to prior work among older adults at increased risk for death or functional decline, which demonstrated that patient preferences for care are often not available within the medical record,17 we found that most patients with stage IV cancer had had their preferences for care documented, although documentation appeared more often in clinician notes than in a formal AD. Many patients had more than one note describing their preferences documented in the medical record, with the first documentation of preferences appearing on average 2 months after diagnosis of advanced cancer and within 5 months of death. Not surprisingly, decedents were more likely than nondecedents to have had their care preferences documented, over multiple notes in the medical record. Decedents were also more likely than nondecedents to have had a discussion regarding prognosis and to have a DNR order.

Although the majority of patients in our study did not have a formal AD, our documentation rate of 47% is considerably higher than previously reported rates of 20%18 and 27%4 among patients with cancer. There are some possible reasons for the higher rates of AD completion in our study population. First, evidence suggests that severity of illness might be positively associated with completion of Ads,4,19,20 and we focused specifically on patients with advanced cancer, who might be more likely to have ADs than patients with earlier stages of cancer. Second, recent organizational initiatives within the VA to increase advance care planning21 are likely to have resulted in the higher rates of AD documentation that we found, thus underscoring the relevance of a supportive organizational milieu to facilitating advance care planning processes. Finally, the high rate of documentation of both ADs and clinician notes regarding patient preferences may be due to the universal use of an EMR within the VA healthcare system to document and track all aspects of patient care. Prior work has highlighted the role of an EMR in supporting efficient and standardized documentation of care.22,23

Despite the higher rates of AD completion among our study population than have been previously reported, the finding that more patients had a note describing their preferences than had a formal AD suggests that the limitations of formal documents for adequately capturing patient preferences for care described earlier8,2431 persist. Clinicians may be more likely to document a note in the medical record that allows them greater flexibility in their description of patient preferences. The Physician Orders for Life Sustaining Treatment form may help address this need by ensuring that treatment preferences are robustly characterized and more easily translated into actionable physician orders.32 Future research should explore alternative ways of recording preferences that can be transferred across settings and robustly capture the range of choices available to patients in their end-of-life care.

The VA has established a strong palliative care presence and maintains an open access policy to hospice tha tis not contingent on relinquishing disease-modifying treatment. Our study population had considerable access to palliative care consultation; more than half of all patients and almost three-quarters of decedents had a palliative care consult, which is unusual in comparison to the availability of palliative consultation outside the VA.3335 However, much of this was inpatient consultation, indicating the potential for improvement even within the VA for expanding access to palliative care for terminally ill patients. Outpatient palliative care, particularly when provided in collaboration with oncologic care, has been shown to have benefits such as improved quality of life.36,37 More than half (54%) of all decedents in our sample were referred to hospice, which is higher than the 48% referral rate previously reported in a sample of Medicare beneficiaries with cancer.38 Our data also demonstrate that very few patients refused hospice care. Physicians often cite patient reluctance to consider hospice as a major barrier to hospice referral3942; however, our data suggest this may not need to be a concern.

Most patients who died in hospice had a palliative care consult, suggesting that palliative care may serve as a conduit for hospice care. Indeed, a recent observational cohort study of patients with cancer who received palliative care consults found that comprehensive consults (involving a plan of care discussion as well as symptom management) were associated with an increased likelihood of hospice referral.43 Ensuring access to palliative care, particularly when a patient has not yet met the eligibility requirements for hospice, may help to increase hospice use in this population.

Data for our study were collected at a single, large VA medical center with a predominantly male population, limiting its applicability to other settings. In addition, the well-established and strong palliative care presence at the study site may have resulted in higher rates of discussion and documentation of preferences than would likely be found outside the VA. Similarly, the ability within the VA to enroll in hospice while still receiving treatment with curative intent may have resulted in higher rates of hospice referral than would be found outside the VA, where hospice use is contingent on discontinuing curative care. However, this would only strengthen our conclusion that, particularly in non-VA settings, there remains considerable room for improvement in documentation and discussion of preferences and goals of care, as well as hospice use, among patients with stage IV cancer. We were unable to assess mortality risk or morbidity (eg, functional status, symptom burden) at the time of diagnosis of stage IV disease, and it is possible that observed differences in the timing and prevalence of documented patient preferences may be due to differences in patients' expected risk of mortality and overall morbidity. However, we believe that patients with stage IV cancer, regardless of type, are appropriate candidates for discussion and documentation of their care preferences. Finally, although we examined documentation to understand the frequency and timing of goals of care discussions, documentation may not reflect what truly occurred. Similarly, the absence of documentation does not indicate that these discussions did not occur; however, documentation in and of itself is critical to ensuring that patient preferences are consistently and appropriately addressed.

Early and regular patient-provider discussions about preferences and goals of care, and the adequate documentation of these preferences in the medical record, can facilitate high-quality, patient-centered cancer care. Within our VA medical center, most patients with cancer appeared to have their preferences documented, but there remains room for improvement. Providers may need prompts to help them target appropriate patients for palliative care earlier in their trajectory. Future work should focus on developing and implementing useful alternatives to advance directives for robustly documenting patient preferences.

Acknowledgment

S.C.A. is supported by the Office of Academic Affiliation's VA Associated Health Postdoctoral Fellowship Program at the VA Greater Los Angeles Health Services Research and Development Center of Excellence. A.M.W. is supported by a Career Development Award from the National Palliative Care Research Center.

Authors' Disclosures of Potential Conflicts of Interest

Although all authors completed the disclosure declaration, the following author(s) indicated a financial or other interest that is relevant to the subject matter under consideration in this article. Certain relationships marked with a “U” are those for which no compensation was received; those relationships marked with a “C” were compensated. For a detailed description of the disclosure categories, or for more information about ASCO's conflict of interest policy, please refer to the Author Disclosure Declaration and the Disclosures of Potential Conflicts of Interest section in Information for Contributors.

Employment or Leadership Position: Jennifer L. Malin, Department of Veterans Affairs (C) Consultant or Advisory Role: None Stock Ownership: None Honoraria: None Research Funding: None Expert Testimony: None Other Remuneration: None

Author Contributions

Conception and design: Sangeeta C. Ahluwalia, Fukai L. Chang, Jennifer L. Malin, Anne M. Walling

Financial support: Jennifer L. Malin, Karl A. Lorenz

Administrative support: Jennifer L. Malin

Provision of study materials or patients: Jennifer L. Malin, Karl A. Lorenz

Collection and assembly of data: Anna Liza M. Antonio, Jennifer L. Malin, Karl A. Lorenz

Data analysis and interpretation: Sangeeta C. Ahluwalia, Fukai L. Chang, Anna Liza M. Antonio, Jennifer L. Malin, Anne M. Walling

Manuscript writing: All authors

Final approval of manuscript: All authors

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