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The Warwickshire, Solihull and Coventry Breast Screening Service's success in achieving ISO 9002 certification is endorsed by its continuous programme of internal quality audits. The objective of this study is to accentuate the key reasons why internal quality audits should be performed within breast screening and to outline some of the benefits realised within our own service.
Key reasons why internal quality audits should be performed:
1. To obtain accurate input for management decisions
2. To obtain impartial management information
3. To know factually if the service is at risk
4. To find opportunities for continuous improvement
5. To improve communications and motivation
6. To assist with training of staff
7. To assess the status and capability of equipment
8. To prevent management and business problems
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