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The Malaysian Journal of Medical Sciences : MJMS logoLink to The Malaysian Journal of Medical Sciences : MJMS
. 2008 Oct;15(4):28–34.

Knowledge, Attitude and Practice of Sawmill Workers Towards Noise-Induced Hearing Loss in Kota Bharu, Kelantan.

Razman Mohd Rus *,, Aziah Daud *, Kamarul Imran Musa *, Lin Naing **
PMCID: PMC3341918  PMID: 22589635

Abstract

The purpose of this study was to determine the sawmill workers’ knowledge, attitude and practice (KAP) in relation to noise-induced hearing loss (NIHL). A cross-sectional study was conducted involving 83 workers from 3 factories in Kota Bharu, Kelantan. Questionnaires were distributed to obtain the socio-demography, knowledge, attitude and practice level in relation to noise-induced hearing loss (NIHL). The weak areas identified in the knowledge section were treatment aspects (15.5%), signs and symptoms of NIHL (20.2%) and risk factors (31%). As for attitude; the prevention aspects were the lowest (25.3%), followed by risk taking attitude (26.2%), and causes of hearing loss (42.1%). Overall, the practice was not encouraging at all. It is important to have an education program to raise workers’ awareness and to improve their attitude and practices towards noise-induced hearing loss.

Keywords: sawmill workers, knowledge, attitude, practice, noise-induced hearing loss

Introduction

The average, otherwise healthy, person will have essentially normal hearing at least up to the age of 60 if his or her unprotected ears are not exposed to high noise levels, for example above 85dB (A) (1).

Occupational noise is one of the most important risk factors for hearing loss in workers at most ages, ranging from 7% to 21% (averaging 16%) of the adult-onset hearing loss globally. High occupational noise exposure levels were reported in 17 studies conducted in 12 countries in South America, Africa and Asia. These high noise levels occurred in a wide range of workplaces including manufacture of foods, fabrics, printed materials, metal products, drugs, watches and mining (2).

In many countries, excessive noise is the biggest compensatable occupational hazard. The estimated costs of noise to developed countries range the from 0.2% to 2% of the gross domestic product. There is a serious shortage of accurate epidemiological information on the prevalence, risk factors and costs of noise-induced hearing loss (NIHL) (3).

In a study conducted among 442 noise-exposed and 83 non-noise exposed workers in the Klang Valley, although hearing protection devices were provided for 80.5% of the workers, only 5.1% wore them regularly (4). While there are multiple factors that contribute toward the occurrence of occupational NIHL, clearly lack of prevention is the main contributor. In Malaysia, under the Factories and Machinery Act 1967 (Noise Exposure Regulations 1989) (5), Part VII clearly states that the occupier shall institute a training program for, and ensure the participation of, all employees exposed to noise level at or above the action level of 85 db(A) (5). Unfortunately, until now, we do not have any information concerning the beliefs, perceptions, expectations and feelings of the workers toward the use of such protective equipment in the workplace as well as any other preventive methods like health education program. Therefore, the present study was conducted with the aim of exploring their knowledge, attitude and practice related to noise exposure in the work place.

Materials and methods

This is a cross-sectional study conducted in June 2007 involving 83 sawmill workers from Kota Bharu, Kelantan. A list of sawmills located in Kota Bharu was obtained from Kelantan State Forestry Department. Universal sampling was applied to select the study subjects. Workers working in the production section at the time of data collection were included while those who had any history of psychotic disorder, such as schizophrenia based on personal declaration and information from the employer were excluded from the study. After the workers gave their written consents, a survey was conducted using a validated self-administered questionnaire.

A specifically designed questionnaire was used to gather information on socio-demographic characteristics, knowledge, attitude and practice. To test the reliability and validity, the questionnaire was piloted out of the research area so as to avoid contamination of the study population. The construct validity of the instrument was examined by using the factor analysis (principal components with Varimax rotation) revealed 3 scales; knowledge, attitude and practice. The internal consistency was evaluated using Cronbach’s alpha coefficients for each scale. Cronbach’s alpha for knowledge, attitude and practice was 0.67, 0.92 and 0.75 respectively.

Data collection was carried out after obtaining approval from the Research and Ethics Committee, Health Campus, USM.

Development of questionnaire

The Noise-Induced Hearing Loss questionnaire was developed in stages. The first stage involved reviewing the literature on knowledge, attitude and practice related to noise and also searching the guidelines on noise exposure in the workplace. In the second stage, a focus group discussion was held involving six workers and two supervisors which lasted for one and a half hours. The purpose of this discussion was to identify their beliefs, expectations and feelings related to noise exposure in the workplace. The session was recorded and videotaped. In the third stage, a workshop was conducted to determine the areas (scope) and select relevant items to be included in the questionnaire. The wordings and word phrases were discussed in detail and rephrased in the Malay language. These steps were vital in order to ensure a good content validity as well as to identify the subdomains to be covered in the KAP questionnaire.

The demographic data comprised of age, sex, duration of working in the sawmill, smoking status, educational level and total family income. Section 2, 3 and 4 include the knowledge, attitude and practice of the workers respectively. General aspects about noise, problems in the workplace, causes of hearing loss, risk factors, signs and symptoms of noise-induced hearing loss, treatment, prevention and law were included in the knowledge section. The attitude section includes the general areas related to noise induced hearing loss, causes of hearing loss, signs and symptoms, health seeking attitude, prevention, law and risk-taking attitude. The practice section includes practising prevention and laws.

Categorical responses (true, false and don’t know) were used for the knowledge section. As for the attitude items, the responses were recorded using the Likert scale 6, ranging from 1 (strongly disagree) to 4 (strongly agree) and as for practice, the responses were never, seldom, frequent and always.

These responses were then converted into scoring. Total score was calculated for each knowledge, attitude and practice domain. Then, each total raw score was transformed into ‘percent score’ by dividing the score with the possible maximum score, and multiplying by 100. Based on the discussion among the occupational health experts during the development of the questionnaire, a cut off level of 75% was considered to be satisfactory. Those who scored less than these cut off points, were considered to have inadequate knowledge, poor attitude and poor practice, and thus recommended for further health education intervention.

The questionnaire consists of 42 items; 12 items for knowledge (7 subdomains), 20 items for attitude (6 subdomains) and 10 items for practice (1 subdomain).

Statistical Analysis

The data were analysed using SPSS version 12 software (7). Descriptive statistics on socio-demography was expressed as means and standard deviations (SD) or medians and interquantile ranges (IQR) for numerical variables; frequencies and percentage (%) were used for categorical variables. The KAP scores were compared by using mean (SD) and 95% confidence interval (CI). Mean (SD) for each item of the KAP was analysed and the proportions of respondents who correctly answered each item of the KAP were expressed as the correct percentages.

Ethical approval

The research proposal was approved by the Department of Community Medicine in October, 2005. The Research and Ethics Committee, School of Medical Sciences, Health Campus, Universiti Sains Malaysia, later approved this study on the 1st of August 2006.

Results

A total of 83 sawmill workers participated in this study. The study involved mostly Malay workers with mean age of 48.6 (SD 11.04) years. More than half (68.7%) of the workers were male and out of this, 63.9% were smokers (average of 4 cigarettes per day). Median duration of employment was 10 years (IQR 16.00) and earning an average of RM 423.84 (SD RM 178.39) per month (Table 1).

Table 1 :

Sociodemographic characteristics of 83 sawmill workers

Variables Mean (SD) No. (%) Median (IQR)
Age (year) 48.6 (11.04)
Sex
  Male 57 (68.7)
  Female 26 (31.3)
Duration of working (year) 10 (16)
Income per month (RM) 423.84 (178.39) 423.84 (178.39)
  Smoking
  Smoker 53 (63.9)
  Non-smoker 30 (36.1)
Level of education
  No formal education 17 (20.5)
  Primary 31 (37.3)
  Secondary 31 (37.3)
  Upper six/certificate 4 (4.8)

Overall mean score for knowledge, attitude and practice is shown in Table 2. Specific areas that were found to be weak in knowledge (Table 3) were treatment aspects (15.5%), signs and symptoms of NIHL (20.2%), risk factors (31%), law regarding noise exposure in the workplace (50%), preventive aspects (54.3%) and causes of hearing loss whereby two items scored only 58.3% and 63%.

Table 2 :

Overall mean score for knowledge, attitude and practice in 83 sawmill workers

Domain Percent score
Mean (SD)
Knowledge 68.72 (8.69)
Attitude 60.60 (8.79)
Practice 19.36 (13.69)

Table 3 :

Specific weak areas in knowledge

Knowledge Items Correct answers
No. (%)
General aspects about noise B1 Deafness due to noise is a more common problem among sawmill workers as compared to office workers 71 (85.%)
B2 Loud noise in sawmills can cause hearing loss 65 (78.3)
B3 Hearing deceriorates when sawmill workers are exposed to hazardous noise 69 (83.1)
Causes of hearing loss B4 Deafness can occur even if a worker is exposed to intermittent noise for a long period 53 (63.0)
B5 Hobbies like shooting and listening to loud music can cause deafness 49 (58.3)
Risk factors B6 If people are exposed to noise, men are at higher risk of deafnss than women 26 (31.0)
Signs and symptoms of NIHL B7 Pus discharge from ear is an early sign of deafness due to exposure to loud noise 17 (20.2)
Treatment B8 Deafness due to noise can treated by taking medicine 13 (15.5)
Prevention B9 Deafness due to noise will recover to normal if a person is no longer exposed to excessive noise 45 (54.3)
B10 There is law in Malaysia that protects workers who are exposed to noise in the workplace 42 (50.0)
Law B11 It’s the responsibility of the employer to provide ear plugs 73 (88.0)
B12 It’s the responsibility of the employees to wear ear plugs while working 76 (91.6)

Table 4 shows the weak areas identified in the attitude section. Specific areas that were found to be weak were on prevention (lowest was 25.3%), risk-taking attitude (26.2%), causes of hearing loss (42.1%), health seeking attitude (52.3%) and some components in the general areas related to noise-induced hearing loss (47.6% and 50%).

Table 4 :

Specific weak areas in attitude

Attitude Items Good attitude
No. (%)
General areas related to noise induced hearing loss C1 Sawmill workers will have deafness despite whatever preventive measures they use 61 (73.5)
C2 I’m not bothered by noise in the workplace 40 (47.6)
C3 Exposure to noise while working in the sawmill would not make me deaf 42 (50.0)
C4 I’m not worried if I can’t hear properly after working in noisy places because it is only temporary 61 (72.6)
Causes of hearing loss C5 Excessive exposure to noise can cause permanent deafness 35 (42.1)
Signs and symptoms C6 I’m not worried if my hearing starts to deteriorate 67 (80.7)
Health-seeking attitude C7 I’ll seek traditional medicine if I have deafness in the early stage 44 (52.3)
C8 I don’t have to get early treatment if I suspect in the early stage because it is self-limiting 57 (67.9)
C9 I don’t have to inform my employer if I have hearing loss 71 (85.6)
Prevention C10 Preventive measures towards deafness due to noise in the sawmill is important 77 (92.7)
C11 We should use the ear plug to avoid becoming deaf due to noise 76 (91.6)
Prevention C12 I like to use ear plugs 65 (78.4)
C13 Workers must accept whatever type of ear plugs given to them 21 (25.3)
C14 Periodic audiometry assessment can detect deafness due to noise in the workplace 70 (84.4)
C15 We should inform the employers if the machine is noisier than before 69 (83.2)
C16 Training and health education for workers regarding methods on self-protection towards noise should be done from time to time 71 (85.6)
C17 Discussion with the employer regarding noise in the workplace will notreduce the occurrence of deafness due to noise 27 (32.5)
C18 Only employers need to know in detail about the Occupational Safety and Health Act 1994 30 (36.1)
Risk-taking attitude C19 Noise in the workplace is a usual thing for me 22 (26.2)
C20 It’s easier to close the ear using the finger/hand rather than wearing an ear plug 65 (78.4)

The weak areas identified in the practice section were shown in Table 5. The weakest practices were the audiometry assessment and seminar or courses attended. Surprisingly only 3.6% claimed that they had audiometry assessments done and attended seminars.

Table 5:

Specific weak areas in practice

Practice Items Good practice
No. (%)
Prevention D1 I use ear plugs to protect my ear 10 (11.9)
D2 I undergo ear examinations by a doctor to detect deafness due to noise 5 (6.0)
D3 I always use ear plugs when working 8 (9.6)
D4 I try to avoid noise as much as possible when I’m working 22 (26.2)
D5 When ear plugs are not available, I use whatever that is available (e.g. cotton to protect my ear from noise 9 (10.7)
D6 I discuss with my employers if the ear plug is broken 5 (6.0)
D7 Have you ever undergone an audiometry assessment? 3 (3.6)
D8 Has the employer arranged for their workers to undergo medical examination from time to time? 6 (7.2)
D9 Have you attended any seminar or course on deafness due to noise? 3 (3.6)
D10 Have your company conducted training on health and safety? 10 (11.9)

Discussion

In general, the overall mean knowledge and attitude scores were below satisfactory level (Table 2), and the mean practice score was remarkably low. Most of the items in this section were related to preventive measures with regard to NIHL. Therefore, in reality this reflects that their practice was actually poor.

Three specific areas that were found to be weak in knowledge were on the treatment of noise-induced hearing loss whereby only 15.5% of the workers managed to get correct answers. Here, the question examined the respondent’s knowledge on whether noise-induced hearing loss can be treated by only taking medicine. Majority of them thought it could be cured by just taking medicine but unfortunately the condition is irreversible. Having this incorrect information may lead them to ignore the seriousness caused by hazardous noise on their hearing capabilities and continuous exposure to loud noise.

This was followed by signs and symptoms of NIHL. Nearly 80% of the workers thought that pus discharge is one of the signs of noise-induced hearing loss. In reality, pus discharge would mean infection of the ear. Signs to suggest noise-induced hearing loss include: difficulty in understanding spoken words in a noisy environment, need to be near or look at the person speaking to help understand words, familiar sounds are muffled, complaints that people do not speak clearly and ringing noise in the ears (8).

Only 31% of the sawmill workers knew that men and women had the same risk if both were exposed to loud noise. Factors that influence whether hearing loss can occur in exposed individuals are: age, genetics and race; which belongs to the non-modifiable risk factors. The modifiable risk factors include cigarette smoking, lack of exercise, presence of diabetes mellitus, and use of drugs such as aminoglycosides (9). In addition, the characteristics of the sound such as; sound intensity, duration and individual susceptibility to noise-induced hearing loss (10) also play major roles.

Hearing loss is not taken seriously by many workers because it is not a dramatic life-threatening illness or injury as it occurs gradually, not visible and has uncertain time course. People who develop NIHL are usually unaware that their hearing is affected until the loss is quite significant (11).

Three weakest areas in attitude were on prevention (lowest was 25.3%), risk-taking attitude (26.2%) and causes of hearing loss (42.1%). This could be attributed to lack of advice and guidance on the risk from loud noise and knowledge on the function of the ear. Perhaps developing positive attitudes and behaviors toward hearing loss prevention program is more effective the earlier it begins (12).

The weakest practices were the audiometry assessment and seminar or courses attended. Surprisingly only 3.6% claimed that they had an audiometry assessment done and attended seminars. Although Malaysia has the Occupational and Safety Health Act 1994 and the Noise Regulation 1989 under the Factories Machinery Act 1967, this is seldom enforced. WHO reported that developing countries often lack both effective legislation against noise and programs to prevent noise-induced hearing loss 3.

Despite 26.2 % of the workers claimed that they tried to avoid being exposed to noise as much as possible when they are working, only 11.9% of them used ear plugs. Although it is a reported practice, it is higher than those reported in the study by Maisarah and Said whereby only 4.1 % of exposed factories workers used hearing protection devices. Reasons for not wearing include discomfort, and most importantly, the danger of not using it is not apparent (4).

Over reliance on hearing protectors alone to reduce noise exposure among sawmill workers might not be an appropriate strategy due to the fact that hearing protection devices (HPD) is often ignored in tropical countries because of the hot and humid climate conditions, which make the use of this device impractical (13).

We therefore conclude that an educational program to educate the workforce in order to improve their knowledge, attitude and practice towards noise in the workplace is very much needed.

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Articles from The Malaysian Journal of Medical Sciences : MJMS are provided here courtesy of School of Medical Sciences, Universiti Sains Malaysia

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