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. Author manuscript; available in PMC: 2013 Jan 30.
Published in final edited form as: J Cancer Educ. 2012 Jun;27(3):526–532. doi: 10.1007/s13187-012-0364-x

Gastroenterologists’ perceived barriers to optimal pre-colonoscopy bowel preparation: Results of a national survey

Grace Clarke Hillyer 1,, Corey H Basch 2, Charles E Basch 3, Benjamin Lebwohl 4, Fay Kastrinos 5, Beverly J Insel 6, Alfred I Neugut 7
PMCID: PMC3559004  NIHMSID: NIHMS433801  PMID: 22528638

Abstract

Poor quality bowel preparation has been reported in almost one-third of all colonoscopies. To better understand factors associated with poor bowel preparation, we explored perceived patient barriers to optimal bowel preparation from the perspective of the gastroenterologist.

A random sample of physician members of the American College of Gastroenterology was surveyed via the internet and postal mailing. Demographic and practice characteristics, and practice-related and perceived patient barriers to optimal bowel preparation were assessed among 288 respondents.

Lack of time, no patient education reimbursement and volume of information were not associated with physician level of suboptimal bowel preparation. Those reporting ≥10% suboptimal bowel preparations were more likely to believe patients lack understanding of the importance of following instructions; have problems with diet; and experience trouble tolerating the purgative.

Bowel preparation instruction communication and unmet patient educational needs contribute to suboptimal bowel preparation. Educational interventions should address both practice and patient-related factors.

Keywords: colorectal cancer screening, colonoscopy, bowel preparation, physician survey

INTRODUCTION

Colorectal cancer (CRC), the third leading cause of cancer and cancer-related death in the United States, is preventable through the detection and removal of precancerous polyps, and curable if diagnosed in the early stages [1]. Rates of CRC cases and deaths for both men and women in the United States have decreased dramatically over the past 2 decades. Much of this decline has been attributed to the increase in CRC screening, particularly with colonoscopy, as well as improvements in diagnosis and treatment [1]. According to the 2010 Behavioral Risk Factor Surveillance Survey (BRFSS), from 2002 to 2010, the proportion of American adults aged 50–75 years reporting adequate CRC screening increased from 53.2% to 65.3% [2].

Diagnostic accuracy of colonoscopy is dependent on the endoscopist’s ability to adequately visualize the colonic mucosa [3], yet up to 30% of all colonoscopies have suboptimal bowel preparation [4]. The ramifications of poorly prepared bowels are serious and include decreased adenoma detection rates, missed neoplasia [5], increased duration and cost of colonoscopy [6], and greater number of repeated procedures at shorter follow-up intervals [7,8].

Predictors of suboptimal bowel preparation span the spectrum of patient, physician, and procedural factors. Individuals with lower educational level, Medicaid insurance, inpatient status, as well as those who are unmarried, have a procedural indication of constipation, take tricyclic antidepressants, have certain comorbidities, fail to ingest the full amount of purgative or do not follow preparation instructions more often have suboptimal bowel preparations [9,10]. Physician characteristics, such as practice type and hospital affiliation, also affect the quality of the bowel preparation [8] whereas procedure-related factors, such as morning vs. afternoon colonoscopy, extended period of elapsed time since the last dose of purgative, dietary restrictions, type of purgative recommended, and tolerability and efficacy of the purgative regimen, have also been implicated as reasons for high rates of suboptimal bowel preparation [1113]. Of these predictors, the one most amenable to intervention is the education of the patient with regard to the bowel preparation and the importance of following instructions. Surprisingly, scant research is devoted to patient education and the barriers to bowel preparation encountered by the physicians providing the instruction and performing the procedure.

The objectives of this study were to explore practice-related barriers to bowel preparation instruction communication and perceived patient barriers to optimal bowel preparation from the physician’s perspective among a national sample of gastroenterologist members of a professional medical organization.

MATERIALS AND METHODS

The design for this study was cross sectional and responses represent the reports of gastroenterologist members of the American College of Gastroenterology using a survey instrument administered either on-line via email or by hard copy sent through the postal mail between September 2010 and March 2011. All study-related materials were pilot tested among a sample of attending gastroenterologists, residents, and fellows in the Division of Digestive and Liver Disease at Columbia University Medical Center (CUMC). Materials were modified accordingly and approved by the CUMC Institutional Review Board prior to implementation.

The sampling frame was the full membership list supplied with permission by the organization and included a total of 10, 228 members. Those with missing information, non-MDs, non-US residents, and inactive members were excluded, resulting in 6, 777 active members. From this list, a sample of 20% (n= 1, 355) of physicians (MD's and DO's) were selected at random for inclusion in this study. One identical entry was removed, and two members who participated in a pilot test were also removed. Through survey responses and telephone follow up, an additional 353 participants were found to be ineligible (deceased, unable to locate or relocated out of the country, and retired) and were removed for a total of 999 active gastroenterologist members surveyed. Of all eligible gastroenterologists who were sent surveys, 288 responded (29%).

A cover letter accompanying the survey instrument detailed the purpose of the study, explained the selection process, assured that responses would be kept confidential, and urged the respondent to complete the survey and return it in a timely fashion. The on-line version of the survey was created in Qualtrics™, and a link was e-mailed to each participant. After the initial e-mail, follow up emails were sent at two and four weeks. In addition, a postal mailing was completed with hard copies of the cover letter and survey. After the initial postal mailing, a follow up mailing was sent to non-respondents approximately four weeks later.

The survey was comprised of four sections. Sociodemographic characteristics included age, gender, race/ethnicity, country of medical school, specialty/board certification, and years of experience performing colonoscopy. Practice characteristics questions consisted of geographic location and setting (urban, suburban, and rural), teaching hospital affiliation, practice type (private and hospital/university), number of colonoscopies performed per week, and self-reported rate of suboptimal bowel preparations encountered weekly (<10% or ≥10%).

To ascertain barriers to suboptimal bowel preparation, participants were asked about their agreement with a series of statements related to barriers to bowel preparation instruction communication in their practice (6 items). Items based on key informant input and a review of the literature included limited time to discuss information, the volume and complexity of information, lack of reimbursement for patient education, lack of patient educational materials written in languages other than English, and lack of staff to communicate instructions to patients. Participants were also queried about perceived patient barriers using yes/no responses. Patient barriers included not understanding the importance of following the bowel preparation instructions thoroughly, having problems with altering their usual diet, confused about which foods were permissible, unable to tolerate the full course of the purgative, lack of translated/culturally sensitive written instructions, and having problems related to the preparation such as the duration and convenience of the bowel preparation regimen and palatability of the purgative. Scores to each barrier measure (practice-related and perceived patient barriers) were summed to obtain an aggregate score.

Descriptive statistics, including frequencies and percentages, and Pearson’s Chi square test of association, were determined. We calculated internal consistency reliability for practice barriers (Cronbach’s alpha 0.78) and for perceived patient barriers (Cronbach’s alpha 0.63). Mean and standard deviation were calculated and Student’s t test was used to assess differences in means by self-reported proportion of suboptimal bowel preparations per week (<10% vs. ≥10%) and level of perceived patient barriers (low <4 and high ≥4). We used multivariate analysis logistic regression to identify factors predictive of higher perceived patient barriers. All analyses were performed using SAS version 9.2 (SAS Institute, Cary, NC).

RESULTS

Characteristics of the 288 study participants, their practices, and behaviors related to colonoscopy bowel preparation have been described elsewhere [8]. To summarize, physicians in our sample were, on average, 48.6 years of age with 17.2 years experience performing colonoscopy. The majority was male (85.1%), white (72.1%), educated in the U.S. (78.6%), GI specialist/certified (85.8%) and had, on average, 17.2 years experience performing colonoscopy. Participants were equally distributed geographically throughout the U.S., with approximately one-third located in the Northeast, one-third in the South, and one-third in the West. Most were in urban settings (55.1%), private practice (64.8%), performed more than 20 colonoscopies per week (55.0%), and were affiliated with a teaching hospital (62.5%). The self-reported proportion of suboptimal bowel preparations encountered weekly in practice was dichotomized as <10% and ≥10% with 217 (81.2%) reporting the lower proportion [8].

Table 1 displays the comparison of physician practice-related and perceived patient barriers to optimal bowel preparation by level of self-reported suboptimal bowel preparations per week. Physician practice-related barriers scores ranged from 6 to 18 with a mean of 2.2 (SD 1.8). Most agreed that lack of physician time presented a barrier (53.4%), followed by lack of reimbursement for patient education (42.4%), and volume of information (39.9%). Most disagreed with statements that lack of patient materials in languages other than English (49.2%) and lack of staff (54.5%) were barriers to bowel preparation instruction communication. Physician practice-related barriers were not associated with the self-reported proportion of suboptimal bowel preparation per week.

Table 1.

Physician practice-related barriers to bowel preparation communication and perceived patient barriers to optimal bowel preparation among gastroenterologists (n = 288), September 2010 through March 2011.

Total <10%
suboptimal
≥10%
suboptimal
Statistic

M SD M SD M SD t p-value
Physician practice-related barriers1
   Mean physician practice-related barriers score (n = 262) 2.2 1.82 2.2 1.82 2.1 1.83 0.35 0.73

N % N % N % χ2 p-value

   Lack of time to discuss information 0.013 0.91
     Agree 140 53.4 114 53.3 26 54.2
     Disagree 122 46.6 100 46.7 22 45.8

   Volume of information 0.323 0.57
     Agree 104 39.8 87 40.6 17 36.2
     Disagree 157 60.2 124 59.4 30 63.8

   Complexity of information 0.120 0.73
     Agree 93 35.5 77 36.0 16 33.3
     Disagree 169 64.5 137 64.0 32 66.7

   Lack of reimbursement for patient education 0.570 0.45
     Agree 111 42.4 93 43.5 18 37.5
     Disagree 151 57.6 121 56.5 30 62.5

   Lack of patient educational materials written in languages other than English 0.073 0.79
     Agree 64 24.4 53 24.8 11 22.9
     Disagree 198 75.6 161 75.2 37 77.1
   Lack of staff to communicate instructions to patients 0.419 0.52
     Agree 72 27.5 57 26.6 15 31.3
     Disagree 190 72.5 157 73.4 33 68.7

M SD M SD M SD t p-value

Perceived patient barriers2,3
   Mean patient barriers score ( n = 263) 3.7 1.8 3.5 1.7 4.5 1.7 −3.91 0.0001

N % N % N % χ2 p-value

   Lack of understanding of importance of following bowel preparation instructions thoroughly 187 71.1 140 67.6 40 83.3 4.63 0.03

   Problems with altering their usual diet 110 41.8 75 36.2 29 60.4 9.44 0.002

   Unwilling to follow instructions 126 48.1 93 45.2 29 60.4 3.64 0.05

   Confused about which foods were permissible 103 39.3 73 35.3 26 55.3 6.48 0.01

   Unable to tolerate full course of purgative 207 78.7 157 75.9 44 91.7 5.84 0.01

   Lack of translated/culturally sensitive patient educational materials 47 17.9 34 16.4 11 22.9 1.13 0.29

   Problems with duration, convenience of regimen or palatability of purgative 190 72.5 145 70.4 39 81.3 2.30 0.13
1

Range 0–6.

2

Range 0–7.

3

Not mutually exclusive, total >100%.

Participants each reported 3–4 patient barriers to optimal bowel preparation (M = 3.7, SD 1.8, range 0–7). Overall, participants in our study perceived the patient’s inability to tolerate the full course of purgative to be the most common barrier to optimal bowel preparation (78.7%), followed by 72.5% reporting that problems such as convenience, duration and palatability of purgative, and 71.1% stating that the patient’s lack of understanding of the importance of following the bowel preparation instructions thoroughly.

By level of self-reported rates of suboptimal bowel preparation, those with ≥10% per week reported greater perceived patient barriers (M = 4.5 [SD 1.7] vs. M = 3.5 [SD 1.7], p = 0.0001). They were also more likely to believe that patient’s barriers included the lack of understanding of the importance of following the bowel preparation instructions (83.3% vs. 67.6%, p = 0.03); problems with altering their diet (60.4% vs. 36.2%, p = 0.002); were confused about the pre-colonoscopy diet (55.3% vs. 35.3%, p = 0.01; and the ability to tolerate the purgative (91.7% vs. 75.9%, p = 0.01) compared to those with lower self-reported proportion of suboptimal bowel preparations.

A strong negative linear association between increasing age and number of perceived patient barriers was observed (Table 2). Those reporting low perceived patient barriers were more often older (67.9% for age 60+) and conversely, the majority of those with higher perceived patient barriers were younger (62.9% for age 25–39 years) (p = 0.003). Number of years performing colonoscopy, geographic location, and practice setting were also associated with perceived patient barriers, with physicians who reported a greater number of perceived patient barriers more likely to have less experience performing colonoscopy (p = 0.05), to be located in sections of the country other than the Northeast (p = 0.026), practiced in hospital, university or other settings vs. private practice (p = 0.02), and were more likely to report a higher (>10%) self-reported proportion of suboptimal bowel preparations per week (68.0% vs. 32.0%, p = 0.0016).

Table 2.

Comparison of gastroenterologist ACG members by level of self-reported perceived patient barriers to optimal bowel preparation and physician and practice characteristics.

Low barriers
(<4)
High barriers
(≥4)
χ2 p-value

N % N %
Age 13.85 0.003
   25–39 26 37.1 44 62.9
   40–49 39 50.7 38 49.3
   50–59 47 60.3 31 39.7
   60+ 38 67.9 18 32.1

Gender 0.38 0.54
   Male 130 53.1 115 46.9
   Female 25 58.1 18 41.9

Race 0.99 0.91
   White 108 52.9 96 47.1
   Hispanic 6 66.7 3 33.3
   Black 7 50.0 7 50.0
   Asian 26 53.1 23 46.9
   Other 5 62.5 3 37.5

Medical school 1.75 0.19
   U.S. 104 49.8 105 50.2
   Non-U.S 34 59.7 23 40.3

Specialty/Board Certification 0.24 0.63
   GI 131 54.1 111 45.9
   Non-GI 20 50.0 20 50.0

Years experience performing colonoscopy 3.78 0.05
   ≤16 65 47.1 73 52.9
   >16 80 58.8 56 41.2

Geographic location 4.97 0.026
   Northeast 60 63.2 35 36.8
   Other 95 49.2 98 50.8

Setting 3.33 0.19
   Urban 77 48.1 83 51.9
   Suburban 61 58.6 43 41.4
   Rural 11 61.1 7 38.9

Teaching hospital affiliation 1.56 0.21
   Yes 91 50.6 89 49.4
   No 60 58.3 43 41.7

Practice setting 5.30 0.02
   Private 104 58.4 74 41.6
   Hospital/university/other 47 44.3 59 55.7

Colonoscopies per week 0.12 0.73
   ≤20 65 52.0 60 48.0
   >20 86 54.1 73 45.9

Proportion of suboptimal bowel preparations per week 9.92 0.0016
   ≤10 123 56.7 94 43.3
   >10 16 32.0 34 68.0

The multivariate analysis confirmed the inverse relationship between age and high perceived patient barriers (Table 3). Compared to the youngest group of physicians, aged 25–39 years, older physicians were less likely to have high perceived patient barriers (50–59 years, OR 0.17, 95% CI 0.05–0.62; and 60–76 years, OR 0.12, 95% CI 0.03–0.47). Physicians with high self-reported level of suboptimal bowel preparation per week (>10%) were more than twice as likely to have high perceived patient barriers (OR 2.66, 95% CI 1.26–5.63) compared to physicians with lower (≤10%) self-reported suboptimal bowel preparations per week.

Table 3.

Physician and practice characteristics associated with high perceived patient barriers derived by multivariate logistic regression analysis using stepwise elimination.

OR 95% CI
Age
   <40 1.00 Referent
   40–49 0.46 0.21 – 1.00
   50–59 0.17 0.05 – 0.62
   60+ 0.12 0.03 – 0.47

Years experience performing colonoscopy
   >16 1.00 Referent
   ≤16 0.42 0.14 – 1.23

Geographic location
   Other 1.00 Referent
   Northeast 0.60 0.33 – 1.09

Teaching hospital affiliation
   No 1.00 Referent
   Yes 1.26 0.66 – 2.39

Practice setting
   Hospital/university/other 1.00 Referent
   Private 0.72 0.37 – 1.41

Colonoscopies per week
   >20 1.00 Referent
   ≤20 0.96 0.54 – 1.72

Proportion of suboptimal bowel preparations per week
    ≤10 1.00 Referent
    >10 2.66 1.26 – 5.63

DISCUSSION

Our study examined perceived barriers to quality bowel preparation from the perspective of the gastroenterologists randomly selected from among the membership of a national American organization. The findings indicate that, within their practices around the country, most gastroenterologists believe that lack of time needed to discuss bowel preparation, the volume of information to be communicated to patients, and the lack of reimbursement for educational activities; all pose barriers to optimal bowel preparation. This sample of gastroenterologists did not believe that there exists a lack of available patient educational materials in the language preferred by the patient or a lack of staff to communicate these instructions. Practice-related barriers did not vary by level of self-reported suboptimal bowel preparation. When evaluating perceived patient barriers to optimal bowel preparation, however, those reporting a higher proportion of suboptimal bowel preparations per week, reported significantly more patient-related barriers. In particular, those with the highest level of suboptimal bowel preparation per week believed that patients are unwilling to follow preparation instruction, struggle with the prescribed diet, and are unable to tolerate the full course of purgative. Those most likely to report the greatest number of patient-related barriers were older and more likely to have a higher proportion of suboptimal bowel preparations per week. It appears that, despite the availability of staff to communicate bowel preparation instructions and the availability of language-appropriate written materials, the respondents believe that the patient behaviors contribute substantially more than practice-related barriers to suboptimal bowel preparation. The bias created by such attribution thus deflects attention from social, cultural, institutional, policy, and practice-related issues [14] and magnifies the importance of patient-related factors that contribute to suboptimal bowel preparation.

This study of physicians’ self-reported behaviors and opinions has limitations that should be noted. That the reported rate of suboptimal bowel preparation is lower than that reported by others [7] may reflect that this pool of physician respondents were primarily in private practice where financial and other incentives likely reduce the occurrence of poor bowel preparation. Alternatively, this low rate may represent a social desirability bias whereby physicians are reluctant to reveal actual rates and reality is underestimated or an unintentional bias introduced through the sample selection process that favored better endoscopists. The response rate of participants was relatively low, though comparable with other studies conducted among members of the American College of Gastroenterology [15,16].

The importance of improving bowel preparation quality is not in dispute, but how to achieve this goal is unclear. Between 2003 and 2007, the New York City Department of Health made significant progress in increasing the quantity of colorectal cancer screening using colonoscopy [17]. Rates of screening increased from 41.7% to 61.7% and gender and racial/ethnic disparities were eliminated. The campaign to increase use of CRC screening was multifaceted; it elicited support of key stakeholders, provided information to the public and practitioners, and developed infrastructure. Their strategies and tactics may be transferable to increasing the quality of colonoscopy.

Despite the fact that most patients report the bowel preparation as a barrier to colonoscopy [18,19] and that the preparation is the most difficult aspect of the examination [20], scant information regarding patient education and its impact on bowel preparation quality exists. Further, of the interventions in the literature, findings regarding bowel preparation quality are mixed. Nurse delivered, in-person education supplemented with brochures [21], bowel preparation instructions plus educational pamphlet [22], and an educational booklet tailored to the cognitive needs of patients [23] increased the quality of bowel preparation compared to standard instructions alone. Other interventions, such as providing patients with photographs of “clean” and “dirty” colons in addition to writing bowel preparation instructions [24], or verbal and written instructions plus a question and answer session to provide additional information based on responses to a questionnaire however, failed to improve bowel preparation quality [25].

Our study evaluated perceived barriers to optimal bowel prep from the perspective of the physician. When the behavior of the patient is seen as the problem, the role of policies and institutional factors are de-emphasized and the role of the healthcare system is seen as less essential [14]. Our findings demonstrate that there exists a gap with regard to communication of bowel preparation instructions and that the educational needs of patients are not being met. This gap may result in the lack of patient understanding and compliance to the prescribed regimen that subsequently leads to suboptimal bowel preparation. While patient-related barriers undoubtedly contribute to poor bowel quality, lack of understanding of the importance of adhering to the prescribed regimen, confusion regarding the diet, and inability to tolerate the preparation are all issues that can be addressed with patient education, improved patient-physician communication, and proper clinical management. The solution to improving bowel preparation quality lies with multilevel interventions that address both practice and patient-related factors.

ACKNOWLEDGEMENTS

The authors wish to thank the American College of Gastroenterology and the Alma Toorock Memorial Fund for their support of this project.

FINANCIAL SUPPORT: This work was supported by a National Cancer Institute at the National Institutes of Health fellowship (R25 CA094601) to C.H. Basch; a National Center for Research Resources (NCRR) at the National Institutes of Health grant (KL2 RR024157) to B. Lebwohl; American Cancer Society (RSGT-09-012-01-CPPB) grant to C.E. Basch; and National Cancer Institute at the National Institutes of Health (K07 151769) grant to F. Kastrinos.

Contributor Information

Grace Clarke Hillyer, Associate Research Scientist, Department of Epidemiology, Mailman School of Public Health of Columbia University, 722 W. 168th Street, Room 704, New York, NY 10032, T: 212-42-1658, F: 212-342-6802, gah28@columbia.edu

Corey H. Basch, Department of Public Health, William Paterson University, Paterson, NJ

Charles E. Basch, Teachers College of Columbia University, New York, NY

Benjamin Lebwohl, Department of Epidemiology, Mailman School of Public Health of Columbia University, New York, NY and Herbert Irving Comprehensive Cancer Center and Division of Digestive and Liver Diseases, College of Physicians and Surgeons, Columbia University, New York, NY.

Fay Kastrinos, Herbert Irving Comprehensive Cancer Center, College of Physicians and Surgeons, Columbia University, New York, NY and Division of Digestive and Liver Diseases, College of Physicians and Surgeons, Columbia University, New York, NY.

Beverly J. Insel, Department of Epidemiology, Mailman School of Public Health of Columbia University, New York, NY

Alfred I. Neugut, Department of Epidemiology, Mailman School of Public Health of Columbia University, New York, NY and Herbert Irving Comprehensive Cancer Center and Division of Hematology and Oncology, College of Physicians and Surgeons, Columbia University, New York, NY

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