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Diabetes, Metabolic Syndrome and Obesity logoLink to Diabetes, Metabolic Syndrome and Obesity
. 2013 Nov 6;6:421–426. doi: 10.2147/DMSO.S36368

Importance of family/social support and impact on adherence to diabetic therapy

Tricia A Miller 1,, M Robin DiMatteo 1
PMCID: PMC3825688  PMID: 24232691

Abstract

Diabetes mellitus affects 24 million individuals in the US. In order to manage their diabetes successfully, patients must adhere to treatment regimens that include dietary restrictions, physical activity goals, and self-monitoring of glucose levels. Numerous factors affect patients’ ability to adhere properly, eg, self-efficacy, treatment expectations, health beliefs, and lack of social support. Consequently, diabetes management can be quite complex, requiring lifelong commitment and drastic changes to the patient’s lifestyle. Empirical studies have shown positive and significant relationships between social support and treatment adherence among patients with diabetes. Social support from family provides patients with practical help and can buffer the stresses of living with illness. However, the exact mechanism by which social support affects patient adherence is not yet completely understood. Further research is needed to address how the differences in types of support, such as functional or emotional support, are linked to outcomes for patients. The purpose of this review is to summarize what is known of the impact of social and family support on treatment adherence in patients with diabetes and to explore the current methods and interventions used to facilitate family support for diabetic patients.

Keywords: patient adherence, patient compliance, diabetes management, support, family, social

Introduction

Diabetes mellitus affects nearly 24 million Americans, making diabetes one of the most common chronic conditions in the US.1 Current empirical research suggests that the number of individuals diagnosed with diabetes (per year) is expected to double by the year 2034.1 Diabetes is considered to be the leading cause of heart disease, stroke, kidney failure, lower limb amputation, and blindness among US adults.2,3 According to the American Diabetes Association, the management of diabetes can be costly, generating both large direct ($116 billion) and indirect ($68 billion) medical costs.4 Diabetic patients spend an average of $10,000 per year compared with $2,700 for nondiabetic patients; most of these costs are associated with hospitalizations due to chronic diabetes-related complications.4

The primary goals in the treatment of diabetes are for patients to maintain proper metabolic control and to reduce the risks of health complications.5 In recent correlational studies, strong associations between patient nonadherence (or noncompliance) and progression or development of diabetes-related complications have been found.6 Research by Gherman et al suggests that increases in adherence can result in patients who are more confident in self-care behaviors, and thus have better overall outcomes.6

The most common forms of diabetes mellitus are type 1 and type 2. Type 1 diabetes mellitus is described as autoimmune destruction of insulin, whereas type 2 diabetes mellitus results from reduced insulin sensitivity and secretion, and is associated with obesity and hypertension.7 Adherence to treatment for type 1 and 2 diabetes mellitus includes tasks such as medication-taking, daily insulin injections, self-monitoring of glucose levels (daily or several times per day), complex dietary restrictions, frequent eye examinations, and daily exercise routines.1,6 Additionally, patients’ ability to self-manage their health behavior plays a crucial role in diabetes management, given that most diabetics provide more than 90% of their own daily care.5

Patients’ efforts to maintain and adhere properly to diabetes management directives often take place in social settings and can alter family and social dynamics.5,8,9 According to research by DiMatteo, support from friends and family promotes adherence by encouraging optimism and self-esteem, which can buffer the stress of being ill and reduce patient depression.10 While social support can influence the ability to adjust and live with illness, some empirical studies have reported opposite findings, such that social support can be a significant barrier to patients’ self-management.6,9 The extent to which social support affects health outcomes and adherence to diabetes treatment has important implications for both policy and practice. The purposes of this review are to summarize what is known of the impact of social support on adherence to diabetes treatment and to explore the types of adherence interventions and methods used to promote social support for patients with diabetes.

Scope of adherence problem

The term nonadherence (or noncompliance) describes the extent to which patients do not follow treatment recommendations given by their health care providers.11 Nonadherence can be intentional or unintentional, where treatment advice is misunderstood, carried out incorrectly, or ignored.11 Rates of nonadherence vary widely across different disease conditions, treatment regimens, and patient populations.10 On average, 25% of patients are nonadherent to treatment. For patients with chronic disease (eg, diabetes), rates of nonadherence are 50% or more.11,12 Additionally, among children and adolescents, 50%–70% are nonadherent to medication directives. 13 The economic burden of nonadherence due to preventable complications, hospitalizations, and poor disease outcomes is significant. However, patients and health care professionals fail to recognize that the cause of poor health outcomes may be due to patient nonadherence.12,14

Nonadherence can occur for myriad reasons, including the financial constraints associated with treatment, medication side effects, difficulty in managing complex treatment regimens, inadequate patient health literacy, and lack of social support.10,11,1517 Significant health risks in the care of many chronic diseases are also associated with nonadherence. For example, in diabetic patients, nonadherence is associated with poor glycemic control and long-term health complications, such as retinopathy, neuropathy, and renal disease.5,8 For patients with human immunodeficiency virus, the consequence of nonadherence is viral replication and significant disease progression.11 Additionally, for patients suffering from coronary heart disease, nonadherence to medication directives can drastically jeopardize health and in some cases lead to death.14 Thus, nonadherence can compromise patient outcomes in many ways. Some research suggests that adherence to even a placebo can be beneficial to patients’ health.14

Several decades of research have focused on understanding the inherent factors leading to change in adherence behaviors. One such factor is the effect of social support on patient adherence to diabetes management.18 Previous research by Glasgow and Toobert found that family support was the strongest and most consistent predictor of adherence to treatment in patients with type 2 diabetes.19 In another study of women with gestational diabetes, adherence to dietary recommendations was strongly associated with familial social support.18 More recently, among children with type 1 diabetes, family conflict, perceptions of nonsupportive parents, and lack of responsibility for diabetes management were associated with poor patient adherence.5,18 In contrast, positive dimensions of family functioning, including family guidance and control over the management of diabetes, were related to increases in adherence behaviors.5,18 Furthermore, among elderly patients, social support from family and friends helps patients to remain active in their care when faced with physical, social, and economic vulnerabilities.10,20

Research by DiMatteo suggests that the relationship between social support and health outcomes may be mediated by patient adherence.10 Further investigation is needed to identify the specific types of social support (ie, structural, functional, practical, and emotional) that are most effective in enhancing various diabetes management activities. The unique ways in which family members can provide support for patients with diabetes also deserve investigation. In the following section, aspects of the family and social support-adherence relationship will be discussed.

Impact of family support on adherence

The association between disease management and social support has been researched extensively in the social and behavioral sciences. The precise mechanism by which social support contributes to health outcomes is not yet completely understood. Research does suggest, however, that social support can benefit patients’ health by buffering stress, changing affective states, increasing self-efficacy, and influencing change in negative health behaviors.10 Rosland et al found that practical and emotional support received by both family and friends had a positive influence on global measures of disease management in patients with diabetes.9 In fact, a meta-analytic review of 122 empirical studies found that adherence was 27% higher when patients had practical support available to them.10 Additionally, research by Pereira et al indicates strong associations between positive family dimensions (eg, cohesion and familial guidance) and better glycemic control among diabetic patients.21,22 In regards to family cohesion, in which families are described as warm, accepting, and close, the odds of adherence were three times higher when compared with noncohesive families.10 Furthermore, family structural support (ie, patient’s marital status and living arrangement) is also positively associated with treatment adherence. In research by DiMatteo, the odds of adherence for married patients were 1.27 times higher than for unmarried patients.10 Additionally, “living with others” had positive effects on adherence for adults (r=0.08, P<0.05).10 More specifically, the effect of patient adherence and “living with others” was stronger for behavioral regimens compared with medication regimens.10 Moreover, in the same study, functional social support (eg, practical and emotional support) had stronger effects on adherence than did structural social support, suggesting that the quality of family-patient relationships matters more than just the mere presence of individuals within a patient’s network of support.10

Social support has also been linked to negative health outcomes.9 Some studies suggest that patients often feel criticized or nagged, and sometimes even guilt, when receiving support from family.23 Other studies have shown competing demands between patient and family members as barriers to self-management.24 For example, family members may not want to eat the same foods as a diabetic patient who is trying to maintain a healthier diet. Such competing demands limit patients’ time and energy and introduce stress that can negatively affect patients who are trying to juggle multiple family roles while living with illness (ie, parents or spouse).24

Among adolescents, increases in responsibility for disease management have been linked to higher levels of parent-adolescent conflict and nonadherence to treatment. In a study of patients with cystic fibrosis, adolescents were responsible for almost 90% of their own daily treatment, resulting in significantly lower rates of adherence than if parents were involved.25 Parent-adolescent conflicts stem from differences in perceptions and expectations of autonomy; these discrepancies in decision-making autonomy are referred to as DDMA.26 Studies involving adolescents with type 1 diabetes have found significant and positive associations between adolescent-reported family support, improved treatment adherence, and decreases in DDMA.8 In order to manage diabetes effectively, adolescents, parents, and health professionals must mutually agree upon a family-based treatment plan that accurately refects the abilities of the adolescent.27 Thus, the ways in which social support directly and indirectly affects outcomes in adult and adolescent patients can be quite complicated. Current research points to the importance of designing interventions to improve adherence that include practical help, emotional support, and cohesive networks in the context of diabetes care.10

Methods to build positive family support

Most theories of health and behavior change suggest a need for social support as a crucial component; family members are the most significant source of that support.28,29 Even with correlational evidence suggesting the importance of social support, few intervention studies have targeted familial support as a means of diabetes management in adults.29 In the studies that have included family support, results are promising although somewhat inconsistent.29 For example, in a study conducted by Robinson, a diabetes education and family social support training program was used to assist elderly diabetic patients who had difficulty adhering to dietary restrictions.30 The training program had five goals: to educate patients about the development of diabetes and how to manage living with illness; to allow patients to discuss thoughts and feelings and accompanying lifestyle changes associated with diabetes; to facilitate self-esteem and help patients cope and take control of their illness; to develop solutions and techniques to maintain proper diet; and to help patients develop supportive relationships among family members to maintain dietary adherence over time.30 The results of this study revealed that patients who participated in the training program had reduced blood glucose levels and increases in adherence for up to 24 weeks after completion of the training program.30 In another study, Wing et al compared an individual weight loss intervention with a weight loss intervention that encompassed the support of a spouse and found no significant difference in weight loss, calorie intake, and glycemic control between groups.31 In Gilliland et al, researchers looked at differences across psychoeducational groups among adults and their families, psychoeducational groups without patients’ families, and a control group.32 Results from this study revealed only small increases in glycemic control between the intervention groups and the control group.32 Mayberry et al conducted focus groups to explore the relationship between family support and adherence to medication regimens for adults with diabetes.29 Their results revealed that instrumental support (or observable actions that help patients manage their illness) was the most common type of social support.29 Patient-reported examples of instrumental support included tasks such as spouses maintaining medical appointments and doing the grocery shopping.29 Additionally, some patients in the focus group expressed frustration with family members “sabotaging” or offering “miscarried helping” behaviors.29 These findings suggest that increases in family involvement can create conflict and potentially even undermine patients’ success at performing diabetes self-care tasks.29

Furthermore, the empirical literature on social support and the management of diabetes among adolescents and their families has revealed significant and positive effects on patient adherence to treatment. In a randomized controlled trial, adolescents with type 1 diabetes and their families participated in ten sessions of behavioral family systems therapy. Behavioral family systems therapy is a family-focused multifaceted intervention that targets communication between family members, problem-solving skills, family beliefs that affect communication, and potential barriers to problem-solving tasks.33 The results of this study yielded significant improvements in parent-adolescent relationships and family communication as reported by parents and adolescents.33 However, behavioral family systems therapy had no impact on glycemic control or adherence to treatment.

Interestingly, Wysocki et al sought to determine whether a revised version of behavioral family systems therapy specific to diabetes (BFST-D) would significantly improve adherence.34 In this revision, BFST-D consisted of problem-solving training, communication training, cognitive restructuring, and functional-structural family therapy.34,35 As predicted, BFST-D significantly improved family conflict, metabolic control, and adherence to treatment among families of adolescents with poor metabolic control at baseline.34,35

Additionally, peer support and problem-solving group interventions have been shown to improve health outcomes for adolescents with type 1 diabetes. In a study by Løding et al, adolescents and their parents participated in peer discussions where they were given the opportunity to focus on education and problem-solving strategies to encourage adolescents to take more responsibility in diabetes management.36 In doing so, adolescents showed increases in satisfaction and the ability to communicate more calmly with their parents.36 Adolescents also reported fewer objections to measuring their glucose values and injecting insulin in public after the intervention.36

Future research and practice

Research concerning the effects of social support on patient adherence to diabetes management suggests important implications for future research and clinical practice. First, with the exceedingly large proportion of patients who are nonadherent, intervention studies should focus on different types of social support that may lead to significant increases in adherence behaviors. For example, in Van der Wulp et al, researchers examined the effectiveness of a peer-led self-management intervention in patients recently diagnosed with type 2 diabetes.37 Patients in the intervention group received visits from an experienced peer (someone with diabetes who is adherent to treatment and lifestyle guidelines), and together patients and peers set goals and formulated plans to maintain self-care behaviors over time.37 Patients who participated in the intervention experienced improvements in self-efficacy, coping, and saturated fat intake.37 More recently, integrative health coaching support for patients with type 2 diabetes has been associated with increases in positive health outcomes. Integrative health coaching is a personalized style of intervention that allows patients to identify their own values and expectations for their health.38 Wolever et al found that patient activation and perceived social support increased as a result of integrative health coaching.38

Efforts to improve adherence and social support in patients with diabetes have also been explored through technology-based interventions.39 In Arora et al, researchers developed a mobile health text message-based intervention (ie, mHealth) targeted at improving adherence and self-efficacy in low-income diabetic patients.39 Patients who enrolled in the TExT-MED program received three daily text messages over the course of 3 weeks.39 Each message delivered was based on the following domains: education/motivation, medication reminders, healthy living challenges, diabetes trivia, and links to diabetes management resources and tools.39 Results from this study indicated significant increases in patient adherence behaviors regarding diet and exercise regimens and improved self-efficacy up to 3 weeks after the intervention.39

Moreover, in McKay et al, an Internet-based intervention known as The Diabetes Network (D-Net) was used to assess the effects of peer support on self-management behaviors.40 The purpose of D-Net was to provide peer support and personalized self-management and dietary feedback via the Internet. Each patient was provided with a D-Net computer with which they could access diabetes education, interact with a dietary management coach, and participate in a peer-directed forum in which patients could discuss difficulties in coping with other diabetic patients.40 As a result of the intervention, improvements in adherence to dietary recommendations were found.40 Furthermore, in the clinical setting, research suggests that the quality and types of patients’ relationships are instrumental in assisting patients to receive the most benefit from their treatments.10 Thus, the conducting of more evidence-based interventions examining the quality and type of relationships that affect patient adherence should be a clinical priority.10

Conclusion

Family and social support are important aspects of adherence to diabetes management. Numerous correlational studies have shown a positive and significant relationship between social support and adherence to diabetes treatment. Future research should identify the many types of social support interventions that promote adherence; in doing so, diabetic patients are given the ability to seek social support that is most conducive and appropriate for their lifestyle. Lastly, further empirical evidence is needed to address the mechanisms by which social support works to directly influence health outcomes, health care utilization, and behavior change.

Acknowledgments

The authors would like to thank the following research assistants for helping with this review: Allen Roughton, Shiromi Ratnayake, and Amberly Navalta.

Footnotes

Disclosure

The authors report no conflict of interest in this work.

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