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Journal of General Internal Medicine logoLink to Journal of General Internal Medicine
. 2015 Jan 14;30(5):641–650. doi: 10.1007/s11606-014-3162-9

Unveiling SEER-CAHPS®: A New Data Resource for Quality of Care Research

Neetu Chawla 1,, Matthew Urato 2, Anita Ambs 1, Nicola Schussler 3, Ron D Hays 4, Steven B Clauser 5, Alan M Zaslavsky 6, Kayo Walsh 6, Margot Schwartz 2, Michael Halpern 2, Sarah Gaillot 7, Elizabeth H Goldstein 7, Neeraj K Arora 1
PMCID: PMC4395616  PMID: 25586868

Abstract

BACKGROUND

Since 1990, the National Cancer Institute (NCI) and Centers for Medicare and Medicaid Services (CMS) have collaborated to create linked data resources to improve our understanding of patterns of care, health care costs, and trends in utilization. However, existing data linkages have not included measures of patient experiences with care.

OBJECTIVE

To describe a new resource for quality of care research based on a linkage between the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS®) patient surveys and the NCI’s Surveillance, Epidemiology and End Results (SEER) data.

DESIGN

This is an observational study of CAHPS respondents and includes both fee-for-service and Medicare Advantage beneficiaries with and without cancer. The data linkage includes: CAHPS survey data collected between 1998 and 2010 to assess patient reports on multiple aspects of their care, such as access to needed and timely care, doctor communication, as well as patients’ global ratings of their personal doctor, specialists, overall health care, and their health plan; SEER registry data (1973–2007) on cancer site, stage, treatment, death information, and patient demographics; and longitudinal Medicare claims data (2002–2011) for fee-for-service beneficiaries on utilization and costs of care.

PARTICIPANTS

In total, 150,750 respondents were in the cancer cohort and 571,318 were in the non-cancer cohort.

MAIN MEASURES

The data linkage includes SEER data on cancer site, stage, treatment, death information, and patient demographics, in addition to longitudinal data from Medicare claims and information on patient experiences from CAHPS surveys.

KEY RESULTS

Sizable proportions of cases from common cancers (e.g., breast, colorectal, prostate) and short-term survival cancers (e.g., pancreas) by time since diagnosis enable comparisons across the cancer care trajectory by MA vs. FFS coverage.

CONCLUSIONS

SEER-CAHPS is a valuable resource for information about Medicare beneficiaries’ experiences of care across different diagnoses and treatment modalities, and enables comparisons by type of insurance.

KEY WORDS: patient experiences, cancer, chronic disease, data linkage, Medicare claims, quality of care, CAHPS, SEER registry

INTRODUCTION

Since 1998, the Centers for Medicare and Medicaid Services (CMS) has sponsored annual administrations of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the health care experiences of Medicare enrollees in Medicare Advantage (MA) and fee-for-service (FFS) health plans.1 Previous studies have used data from these surveys to assess differences in patient experiences by plan types (i.e., MA vs. FFS), racial/ethnic groups, and care delivery setting (e.g., hospital inpatient, outpatient, nursing home).27 Existing research has also examined the experiences of specific subgroups of patients, such as those with depression or kidney disease.8,9 However, to date, the CAHPS measures have had limited use in assessing the experiences of patients with cancer.

Currently, there are approximately 13.7 million cancer survivors in the United States.10,11 The prevalence of cancer is projected to grow significantly in the future, given improvements in detection and treatment, and the growing size of the population aged 65 and older.1012 Furthermore, the process of receiving appropriate cancer care is often complex, time-consuming, expensive, and fraught with administrative barriers.1316 Due to these complexities, the Institute of Medicine (IOM) and the National Cancer Institute (NCI) have released several reports that emphasize the importance of patient-centered care in the treatment of cancer patients and the use of patient-centered measures to evaluate the quality of care that these patients receive.13,14,17,18

This paper describes a new data set that links data from Surveillance, Epidemiology and End Results (SEER) with CAHPS Medicare survey data and results from a collaborative effort between NCI, the SEER registries, and CMS. These data provide a rich opportunity for analyses of Medicare beneficiaries’ experiences with their care at various stages of the cancer care continuum, including: the initial year after diagnosis, when patients are most likely to receive cancer treatments; the years of post-treatment follow-up care; those of long-term cancer survivorship; and the final end-of-life care phase. Analyses from these data have the potential to fill an important gap in existing knowledge by enabling comparisons of patients’ care experiences between MA and FFS beneficiaries and between patients with and without cancer. For Medicare FFS beneficiaries, the SEER-CAHPS data set also allows for the evaluation of their health care utilization and costs of care.

METHODS

Data Sources

Four principal sources of data comprise the linked SEER-CAHPS data set: 1) CAHPS data for all Medicare MA and FFS beneficiaries between 1998 and 2010; 2) SEER data for CAHPS survey respondents with cancer living in a SEER region; 3) Medicare claims data for all FFS beneficiaries who were CAHPS survey respondents; and 4) Medicare Enrollment Database (EDB) eligibility and demographic data for all CAHPS survey respondents.

CAHPS

The CAHPS program began in 1995 and has produced a suite of survey and reporting kits to assess patient experiences with health care in the United States.19 CMS has sponsored annual administration of CAHPS surveys to Medicare MA beneficiaries since 1998 and to FFS beneficiaries since 2001. The CAHPS Medicare-stratified sampling methodology is discussed in detail by Zaslavsky et al. (2012).20 Surveys are distributed by mail with telephone follow-up of non-respondents. The CAHPS Medicare surveys assess patient reports of multiple aspects of their care and include multi-item composites to summarize reports, which are described below:

  • Getting needed care
    • How often was it easy to get appointments with specialists?
    • How often was it easy to get the care, tests, or treatment you thought you needed through your health plan?
  • Getting care quickly
    • When you needed care right away, how often did you get care as soon as you thought you needed?
    • Not counting times you needed health care right away, how often did you get an appointment for your health care at a doctor’s office or clinic as soon as you thought you needed?
    • How often did you see the person you came to see within 15 min of your appointment time?
  • Doctor Communication
    • How often did your personal doctor explain things in a way that was easy to understand?
    • How often did your personal doctor listen carefully to you?
    • How often did your personal doctor show respect for what you had to say?
    • How often did your personal doctor spend enough time with you?
  • Health plan customer service
    • How often did your health plan’s customer service give you the information or help you needed?
    • How often did your plan’s customer service staff treat you with courtesy and respect?

The surveys also elicit global ratings of the personal doctor, specialists, overall health care, and the health plan. While some CAHPS items have changed over time, the core concepts assessed remained fairly constant. CAHPS surveys also collect information on a variety of patient characteristics, including: age, gender, race/ethnicity, education, smoking status, general health status, comorbid health conditions (e.g., heart disease, stroke, diabetes, chronic obstructive pulmonary disease), language of the survey (English or Spanish), and proxy assistance. In addition, CAHPS surveys field quality of life measures, including SF-36 measures of physical and mental health for certain years.

SEER

The SEER program collects incidence and survival information for all new cancer cases in defined U.S. geographic areas, with a unique case identification number for each patient. The SEER program began in 1973 and now covers approximately 28 % of the U.S. population, with data from nine states (California, Connecticut, Iowa, New Mexico, Utah, Hawaii, Kentucky, New Jersey, and Louisiana) and from selected regions in Georgia, Michigan, and Washington.21,22 SEER collects demographic and disease-specific information on cancer patients, including: age, gender, race/ethnicity, marital status, month and year of diagnosis, primary tumor site, tumor morphology, and stage. SEER registries also collect data on treatment, including surgical and radiation treatments provided as the first course of therapy.

Medicare Claims

For Medicare FFS beneficiaries who responded to the CAHPS surveys, we obtained Standard Analytic Files from CMS: Inpatient, Outpatient, Hospice, and Home Health Agency. We also obtained the National Claims History (NCH) Durable Medical Equipment file and the Carrier file, which contains claims submitted by non-institutional providers such as physicians, physician assistants, and nurse practitioners. For inpatient information, including hospital and skilled nursing facilities, we used the Medicare Provider Analysis and Review file. All of these claims files contain diagnosis codes, procedure codes, dates of service, provider information, service charges, and Medicare payments. All files include a health insurance claim number (HICN) for each beneficiary that can be used to identify the same beneficiary across files. Notably, claims files were not available for Managed Care beneficiaries.

Medicare Enrollment Database (EDB)

The EDB is the master file that contains enrollment and entitlement data for all Medicare beneficiaries. For each CAHPS respondent, we obtained the following information: Part A and Part B coverage, HMO enrollment, third-party payer of premiums in either Part A or Part B, Medicaid enrollment, disability status, state of residence, age, gender, race/ethnicity, date of birth, and date of death (if applicable).

File Linkage

We identified beneficiaries who responded to the CAHPS FFS or MA surveys between 1998 and 2010, and linked them to the SEER data and Medicare claims, for FFS beneficiaries. To determine if a survey was taken in a SEER region, we compared the date the CAHPS survey was received with the respondent’s location at that time. For surveys from 2007 to 2010, we have the exact date of survey receipt; for earlier years, we imputed a receipt date using the midpoint of the survey collection interval range. Respondents with at least 1 day of residence in a SEER state in the year the survey was received or in the year immediately prior were identified as residing in a SEER state. Because some surveys were administered early in a given year and the CAHPS Medicare items ask about care received in the previous 6 months, we included a 1-year look-back period to obtain a more comprehensive understanding of respondents’ care experiences.

To link CAHPS respondents to the SEER data, we used a prior linkage of persons in SEER who had been matched to Medicare enrollment to create the SEER-Medicare data. As part of the SEER-Medicare linkage, the SEER cancer registries send individual identifiers for all persons in their files to be matched against Medicare’s master enrollment file. The resulting file contains the SEER case number paired with the person’s HICN. CAHPS respondents included in the SEER data were designated as the cancer group. We defined a comparison group that consisted of all Medicare beneficiaries who did not have cancer (as defined by our SEER linkage), but who did have at least 1 day of residence in a SEER region either in the year that they completed the CAHPS survey or in the year prior. Data from beneficiaries who did not have cancer according to SEER data and did not reside in a SEER region in the year of or the year prior to the survey were excluded from this comparison group, but their information was retained in the data set. For all CAHPS FFS respondents, we obtained and linked Medicare claims from CMS for all available years (i.e., 2002–2011). We anticipate the SEER-CAHPS data set will be publicly available to researchers in late 2016.

Data Description and Analysis

In order to describe the strengths and the scope of the SEER-CAHPS data set, we conducted several descriptive analyses, examining specific subgroups that may be of interest to researchers. We identified the number of CAHPS respondents classified as having cancer, the number of those without cancer, and those who lived and did not live in a SEER region during the time of the survey. For each of these groups of respondents, we calculated the proportion who took the MA and FFS surveys for each survey year.

After looking at the overall sample, we then conducted further analyses focused on the cancer and non-cancer comparison groups. We describe several key characteristics of the respondents in these two groups, stratified by insurance type. The majority of the variables from CAHPS that are presented in this paper were collected from single survey items: gender, race/ethnicity, education, Spanish survey, and general health status. For the race/ethnicity variable, patients of Hispanic origin received a Hispanic classification regardless of other race status. Smoking behavior and proxy assistance were both constructed from multiple survey items.23

Age was derived using the date that the survey was received by CMS and the respondent’s date of birth as it appeared on the EDB. SEER region was based upon the date of survey receipt and was taken from the year in which the survey was received for both the cancer and non-cancer groups. For 99 % of these respondents, SEER region status in the survey year remained unchanged from the prior year.

SEER data include multiple measures of cancer stage. We report results based on SEER historic stage, which includes the following categories: In situ; localized; regional; distant; or unstaged. Prostate cancer is the only cancer that uses the “localized/regional” combined category. Treatment data from SEER indicates if the patient’s initial course of therapy included surgery, radiation, or both. Given the incomplete ascertainment of chemotherapy data by SEER registries, chemotherapy is not included in the public-use SEER data.

For researchers interested in specific cancers, we conducted stratified analyses by FFS and MA and identified the total number of respondents for 19 different cancer types. For each cancer, we identified the timing of the CAHPS survey with respect to date of cancer diagnosis (i.e., prior to first cancer diagnosis, within 2, 3–5, 6–10, and 11+ years after diagnosis). It should be noted that these time points were chosen to capture multiple phases in the cancer care trajectory, but can be grouped differently (e.g., diagnosed within 1 year). For the four most prevalent cancers (breast, prostate, colorectal, and lung), we conducted stratified analyses by FFS/ MA status and present the number of cases by time since diagnosis for each cancer stage and by initial treatment type (i.e., surgery, radiation, or both) (Appendix Tables 7, 8 and 9).

Table 7.

Number of SEER-CAHPS Respondents with Treatment for Common Cancers: MA, by Stage and Treatment: MA

First cancer Total number First survey within 2 years of first cancer diagnosis First survey within 3–5 years of first cancer diagnosis First survey within 6–10 years of first cancer diagnosis First survey within 11+ years of first cancer diagnosis
N % N % N % N %
Prostate
 Had Surgery 7461 1079.0 29.5 1539 36.2 2686 47.0 2157 64.2
 Had Radiation 6398 1574 43.1 1720 40.5 2132 37.3 972 28.9
 Had Both 759 108 3.0 125 2.9 267 4.7 259 7.7
Breast
 Had Surgery 15,418 2643 96.5 2919 97.6 4502 96.7 5354 93.4
 Had Radiation 6218 1177 43.0 1361 45.5 1997 42.9 1683 29.4
 Had Both 6178 1167 42.6 1353 45.3 1988 42.7 1670 29.1
Colorectal
 Had Surgery 7782 1667 95.5 1595 96.5 2220 95.5 2300 90.7
 Had Radiation 668 161 9.2 142 8.6 193 8.3 172 6.8
 Had Both 617 144 8.3 128 7.7 178 7.7 167 6.6
Lung and Bronchial
 Had Surgery 1650 466 43.5 427 74.3 408 81.6 349 86.0
 Had Radiation 659 372 34.7 134 23.3 96 19.2 57 14.0
 Had Both 220 75 7.0 53 9.2 43 8.6 49 12.1

Table 8.

Number of SEER-CAHPS Respondents with Treatment for Common Cancers: FFS, by Stage and Treatment: FFS

First cancer Total number First survey within 2 years of first cancer diagnosis First survey within 3–5 years of first cancer diagnosis First survey within 6–10 years of first cancer diagnosis First survey within 11+ years of first cancer diagnosis
N % N % N % N %
Prostate
 Had Surgery 4392 534 30.9 816 34.8 1493 45.9 1549 64.8
 Had Radiation 3635 750 43.4 1017 43.3 1224 37.6 644 27.0
 Had Both 458 56 3.2 64 2.7 151 4.6 187 7.8
Breast
 Had Surgery 9092 1193 96.2 1795 97.1 2621 96.2 3483 88.7
 Had Radiation 3608 532 42.9 851 46.0 1159 42.5 1066 27.1
 Had Both 3568 526 42.4 840 45.5 1144 42.0 1058 26.9
Colon
 Had Surgery 4430 814 93.8 971 96.1 1235 94.8 1410 87.7
 Had Radiation 450 87 10.0 114 11.3 122 9.4 127 7.9
 Had Both 414 73 8.4 104 10.3 115 8.8 122 7.6
Lung and Bronchial
 Had Surgery 1008 245 42.8 270 68.9 274 77.0 219 78.5
 Had Radiation 433 202 35.3 109 27.8 80 22.5 42 15.1
 Had Both 132 27 4.7 47 12.0 30 8.4 28 10.0

Table 9.

Number of SEER-CAHPS Respondents with Stage for Common Cancers: MA and FFS, by Stage and Treatment: MA and FFS

First cancer Total number First survey within 2 years of first cancer diagnosis First survey within 3–5 years of first cancer diagnosis First survey within 6–10 years of first cancer diagnosis First survey within 11+ years of first cancer diagnosis
N % N % N % N %
MA
 Prostate
  In situ 2 0 0.0 1 0.0 1 0.0 0 0.0
  Distant 234 130 3.6 66 1.6 30 0.5 8 0.2
  Localized/regional 10,468 3162.0 86.6 3313 78.0 3021 52.9 972 28.9
  Unstaged/missing 6268 360 9.9 866 20.4 2660 46.6 2382 70.9
 Breast
  In situ 2236 451 16.5 522 17.5 639 13.7 624 10.9
  Localized 8159 1556 56.8 1682 56.3 2324 49.9 2597 45.3
  Regional 2569 506 18.5 515 17.2 710 15.2 838 14.6
  Distant 166 66 2.4 31 1.0 43 0.9 26 0.5
  Unstaged/missing 2989 159 5.8 240 8.0 942 20.2 1648 28.7
 Colorectal
  In situ 557 109 6.2 108 6.5 163 7.0 177 7.0
  Localized 3435 790 45.3 766 46.4 952 41.0 927 36.6
  Regional 2328 596 34.2 550 33.3 588 25.3 594 23.4
  Distant 190 83 4.8 47 2.8 29 1.2 31 1.2
  Unstaged/missing 1746 167 9.6 181 11.0 592 25.5 806 31.8
 Lung and Bronchial
  In situ 4 1 0.1 1 0.2 1 0.2 1 0.2
  Localized 915 334 31.2 265 46.1 226 45.2 90 22.2
  Regional 724 343 32.0 195 33.9 131 26.2 55 13.5
  Distant 313 254 23.7 36 6.3 17 3.4 6 1.5
  Unstaged/missing 597 140 13.1 78 13.6 125 25.0 254 62.6
FFS
 Prostate
  In situ 3 1 0.1 1 0.0 1 0.0 0 0.0
  Distant 98 34 2.0 38 1.6 20 0.6 6 0.3
  Localized/regional 6327 1576 91.2 2019 86.0 2061 63.4 671 28.1
  Unstaged/missing 3289 117 6.8 290 12.4 1170 36.0 1712 71.7
 Breast
  In situ 1379 217 17.5 301 16.3 410 15.0 451 11.5
  Localized 4746 696 56.1 1013 54.8 1425 52.3 1612 41.0
  Regional 1643 237 19.1 337 18.2 442 16.2 627 16.0
  Distant 97 31 2.5 33 1.8 20 0.7 13 0.3
  Unstaged/missing 1875 59 4.8 164 8.9 428 15.7 1224 31.2
 Colorectal
  In situ 345 71 8.2 69 6.8 94 7.2 111 6.9
  Localized 2002 403 46.4 466 46.1 572 43.9 561 34.9
  Regional 1373 283 32.6 317 31.4 368 28.2 405 25.2
  Distant 122 60 6.9 31 3.1 20 1.5 11 0.7
  Unstaged/missing 947 51 5.9 127 12.6 249 19.1 520 32.3
 Lung and Bronchial
  In situ 1 0 0.0 0 0.0 1 0.3 0 0.0
  Localized 593 176 30.7 175 44.6 163 45.8 79 28.3
  Regional 433 187 32.6 116 29.6 97 27.2 33 11.8
  Distant 235 160 27.9 49 12.5 22 6.2 4 1.4
  Unstaged/missing 338 50 8.7 52 13.3 73 20.5 163 58.4

In total, the analytic file contains data from 3,059,747 Medicare beneficiaries, representing 3,383,661 CAHPS surveys taken between 1998 and 2010. The number of surveys exceeds the number of individual beneficiaries, because a small percentage of respondents answered the survey multiple times. For those with multiple surveys, we analyzed only their first survey taken.

RESULTS

Figure 1 provides information on the number of respondents in the SEER-CAHPS data set by their cancer status, SEER status, and insurance plan (FFS/MA) at the time of the survey. For respondents in the cancer group, Figure 1 provides information on the number of individuals who took surveys either before or after their first cancer diagnosis. The average annual CAHPS response rate was 71 % (Appendix Table 5).

Figure 1.

Figure 1.

Number of cancer and non-cancer survey respondents by SEER region and SEER-CAHPS plan type (1998–2010).

Table 5.

Response Rates

Distribution of surveys
Cohort Number of surveys distributed Number of surveys completed Response rate* (Percent) Number of surveys linked to SEER Number of surveys not linked to SEER but taken in a SEER region Number of surveys not linked to SEER and not taken in a SEER region
1998 119,267 89,713 75.2 7283 18,475 63,955
1999 180,564 138,216 76.5 10,034 27,129 101,053
2000 202,775 165,871 81.8 10,503 29,240 126,128
2001 379,049 282,711 74.6 18,267 52,144 212,300
2002 357,320 270,773 75.8 16,774 50,716 203,283
2003 350,175 267,532 76.4 14,775 47,549 205,208
2004 344,022 256,507 74.6 14,531 48,472 193,504
2005 340,522 249,594 73.3 13,239 47,464 188,891
2006 153,966 97,845 63.5 5049 19,546 73,250
2007 685,934 334,513 48.8 12,734 57,268 264,511
2008 672,146 407,287 60.6 15,003 75,100 317,184
2009 672,919 415,175 61.7 14,947 80,362 319,866
2010 682,836 407,924 59.7 13,240 76,766 317,918
Total 5,141,495 3,383,661 65.8 166,379 630,231 2,587,051

*Note: Average annual CAHPS response rate is 71 %. The number of surveys do not match the number of respondents in Table 6, since respondents could answer more than one survey

Table 1 provides information on variables and topic areas in the data set. Table 2 presents information on demographic characteristics and health status, stratified by cancer status and Medicare coverage (MA/FFS). In total, the sample residing in the SEER area includes 150,750 individuals with cancer and 571,318 individuals without cancer with similar proportions of MA (65 %) and FFS surveys (35 %) in each group. A greater proportion of respondents with cancer were 75 years and older, and male, relative to those without cancer among both MA and FFS beneficiaries. Race/ethnicity and education levels were similar between groups, although higher proportions of minorities were in the non-cancer cohort for both MA and FFS insurance types. FFS respondents had a higher percentage of dual eligibles (i.e., those with Medicare and Medicaid) compared to those with MA coverage for both the cancer (13 vs. 6 %) and non-cancer (21 vs. 11 %) cohorts. Health status and smoking status were similar between the cancer and non-cancer cohorts and across insurance types.

Table 1.

Overview of Variables in SEER-CAHPS Data Linkage

Variables SEER Medicare data (Claims/Enrollment Files) CAHPS
Cancer Site
Cancer Stage
First course of treatment
Vital status
Cause of death
Costs of care & service utilization
 Inpatient claims
 Outpatient claims
 Hospice claims
 Home health claims
Patient experiences
 Reports about care
 Global ratings of care
Patient case mix variables
Patient demographics
Health-related quality of life measures

Table 2.

Demographic Characteristics of CAHPS respondents residing in SEER Areas by Program Type: 1998–2010

Cancer (n = 150,750) Non-cancer (n = 571,318)
Demographic characteristics Total MA FFS Total MA FFS
N % N % N % N %
99,462 66.0 51,288 34.0 364,999 63.9 206,319 36.1
Age
 Under 65 6972 3801 3.8 3171 6.2 59,212 29,641 8.1 29,571 14.3
 65–74 67,607 46,300 46.6 21,307 41.5 277,612 183,967 50.4 93,645 45.4
 75–84 59,121 38,888 39.1 20,233 39.4 181,451 119,028 32.6 62,423 30.3
 85+ 17,050 10,473 10.5 6577 12.8 53,043 32,363 8.9 20,680 10.0
Gender
 Male 74,358 49,511 49.8 24,847 48.4 232,183 148,006 40.5 84,177 40.8
 Female 76,392 49,951 50.2 26,441 51.6 339,135 216,993 59.5 122,142 59.2
Race/ethnicity
 White 115,086 74,532 74.9 40,554 79.1 394,900 247,190 67.7 147,710 71.6
 Black 8554 5852 5.9 2702 5.3 38,203 24,492 6.7 13,711 6.6
 Other 1012 789 0.8 223 0.4 4024 2966 0.8 1058 0.5
 Asian 6115 4395 4.4 1720 3.4 32,620 22,304 6.1 10,316 5.0
 Hispanic 9063 6772 6.8 2291 4.5 53,374 37,721 10.3 15,653 7.6
 North American Native 494 308 0.3 186 0.4 2587 1357 0.4 1230 0.6
 Mixed, non-Hispanic 2175 1370 1.4 805 1.6 10,132 6033 1.7 4099 2.0
 Unknown 8251 5444 5.5 2807 5.5 35,478 22,936 6.3 12,542 6.1
Education
 Did Not Complete High School 32,673 22,414 22.5 10,259 20.0 135,624 87,765 24.0 47,859 23.2
 High School Graduate or GED 45,398 30,004 30.2 15,394 30.0 171,448 109,591 30.0 61,857 30.0
 Some College/2-years Degree 33,859 22,835 23.0 11,024 21.5 127,106 83,048 22.8 44,058 21.4
 4-years College Graduate 13,551 8405 8.5 5146 10.0 45,153 27,713 7.6 17,440 8.5
 More than 4-years College Degree 16,019 9657 9.7 6362 12.4 53,830 31,988 8.8 21,842 10.6
 Unknown 9250 6147 6.2 3103 6.1 38,157 24,894 6.8 13,263 6.4
Dual medicare-medicaid eligible
 No 138,284 93,419 93.9 44,865 87.5 488,722 326,382 89.4 162,340 78.7
 Yes 12,466 6043 6.1 6423 12.5 82,596 38,617 10.6 43,979 21.3
Health characteristics-smoking
 Non Smoker or Former Smoker 127,301 83,632 84.1 43,669 85.1 478,481 307,811 84.3 170,670 82.7
 Current Smoker 14,999 10,282 10.3 4717 9.2 59,326 35,700 9.8 23,626 11.5
 Unknown 8450 5548 5.6 2902 5.7 33,511 21,488 5.9 12,023 5.8
Spanish survey
 No 135,877 90,226 90.7 45,651 89.0 524,663 336,860 92.3 187,803 91.0
 Yes 976 652 0.7 324 0.6 8565 5488 1.5 3077 1.5
 Unknown 13,897 8584 8.6 5313 10.4 38,090 22,651 6.2 15,439 7.5
Proxy status
 Proxy Answered 5799 3410 3.4 2389 4.7 23,007 13,059 3.6 9948 4.8
 Proxy Assistance 11,840 7037 7.1 4803 9.4 50,903 29,181 8.0 21,722 10.5
 No Proxy 133,111 89,015 89.5 44,096 86.0 497,408 322,759 88.4 174,649 84.6
General health status
 Excellent 9548 6589 6.6 2959 5.8 46,963 31,776 8.7 15,187 7.4
 Very Good 34,337 23,012 23.1 11,325 22.1 139,561 92,355 25.3 47,206 22.9
 Good 54,986 37,170 37.4 17,816 34.7 196,252 129,325 35.4 66,927 32.4
 Fair 36,588 23,648 23.8 12,940 25.2 129,440 79,313 21.7 50,127 24.3
 Poor 10,207 5890 5.9 4317 8.4 38,168 19,590 5.4 18,578 9.0
 Unknown 5084 3153 3.2 1931 3.8 20,934 12,640 3.5 8294 4.0

Tables 3 and 4 provide information for MA and FFS respondents by cancer type and time since diagnosis. For the most common cancers (i.e., prostate, breast, colorectal), there are relatively large sample sizes at each of the major time periods post-diagnosis. Across each individual type of cancer, most surveys were taken after the first cancer diagnosis and provide sizable proportions of cases diagnosed within 2, 3–5, 6–10, and 11 or more years. For example, among individuals with colorectal cancer covered by MA insurance, there are between 1652 and 2535 cases at each of these time points (Table 3). Among their FFS counterparts, there are between 868 and 1608 colorectal cancer cases (Table 4).

Table 3.

Number of SEER-CAHPS Respondents by First Cancer Site and Date of Diagnosis: Managed Care

First cancer Total number of SEER linked patients First survey before month of first cancer diagnosis First survey within 2 years of first cancer diagnosis First survey within 3–5 years of first cancer diagnosis First survey within 6–10 years of first cancer diagnosis First survey within 11+ years of first cancer diagnosis
N % N % N % N % N %
Prostate 21,995 5023 22.8 3652 16.6 4246 19.3 5712 26.0 3362 15.3
Breast 20,030 3911 19.5 2738 13.7 2990 14.9 4658 23.3 5733 28.6
Colorectal 11,855 3599 30.4 1745 14.7 1652 13.9 2324 19.6 2535 21.4
Lung and Bronchial 7320 4767 65.1 1072 14.6 575 7.9 500 6.8 406 5.5
Ovary 1166 399 34.2 154 13.2 129 11.1 168 14.4 316 27.1
Uterine Corpus 3632 560 15.4 383 10.5 472 13.0 767 21.1 1450 39.9
Uterine Cervix 1500 61 4.1 37 2.5 81 5.4 210 14.0 1111 74.1
Bladder 5107 1572 30.8 787 15.4 754 14.8 966 18.9 1028 20.1
Melanoma 5206 1319 25.3 752 14.4 905 17.4 1040 20.0 1190 22.9
Head and Neck 4514 1453 32.2 592 13.1 636 14.1 750 16.6 1083 24.0
Kidney and Renal Pelvis 2068 726 35.1 312 15.1 312 15.1 352 17.0 366 17.7
Non-Hodgkin Lymphomas 3072 1193 38.8 485 15.8 449 14.6 501 16.3 444 14.5
Leukemia 1592 775 48.7 231 14.5 192 12.1 221 13.9 173 10.9
Stomach 982 505 51.4 171 17.4 78 7.9 105 10.7 123 12.5
Esophagus 478 321 67.2 63 13.2 50 10.5 28 5.9 16 3.3
Pancreas 1094 937 85.6 92 8.4 30 2.7 16 1.5 19 1.7
Liver and Intrahepatic Bile Duct 494 388 78.5 60 12.1 28 5.7 15 3.0 3 0.6
Simultaneous cancers* 1378 584 42.4 198 14.4 173 12.6 227 16.5 196 14.2
Other 5979 2928 49.0 821 13.7 677 11.3 677 11.3 876 14.7

* Time points for simultaneous cancers refer to the first cancer diagnosis

Table 4.

Number of SEER-CAHPS Respondents by First Cancer Site and Date of Diagnosis: Fee-for-Service

First cancer Total number of SEER linked patients First survey before month of first cancer diagnosis First survey within 2 years of first cancer diagnosis First survey within 3–5 years of first cancer diagnosis First survey within 6–10 years of first cancer diagnosis First survey within 11+ years of first cancer diagnosis
N % N % N % N % N %
Prostate 11,341 1624 14.3 1728 15.2 2348 20.7 3252 28.7 2389 21.1
Breast 10,950 1210 11.1 1240 11.3 1848 16.9 2725 24.9 3927 35.9
Colorectal 5784 995 17.2 868 15.0 1010 17.5 1303 22.5 1608 27.8
Lung and Bronchial 3137 1537 49.0 573 18.3 392 12.5 356 11.3 279 8.9
Ovary 631 127 20.1 79 12.5 95 15.1 125 19.8 205 32.5
Uterine Corpus 2164 220 10.2 208 9.6 269 12.4 451 20.8 1016 47.0
Uterine Cervix 848 15 1.8 19 2.2 35 4.1 91 10.7 688 81.1
Bladder 2584 508 19.7 399 15.4 439 17.0 563 21.8 675 26.1
Melanoma 2945 472 16.0 409 13.9 535 18.2 673 22.9 856 29.1
Head and Neck 2525 483 19.1 344 13.6 449 17.8 497 19.7 752 29.8
Kidney and Renal Pelvis 1121 265 23.6 179 16.0 197 17.6 236 21.1 244 21.8
Non-Hodgkin Lymphomas 1608 354 22.0 281 17.5 323 20.1 341 21.2 309 19.2
Leukemia 881 262 29.7 148 16.8 147 16.7 172 19.5 152 17.3
Stomach 416 155 37.3 62 14.9 60 14.4 73 17.5 66 15.9
Esophagus 188 97 51.6 35 18.6 18 9.6 24 12.8 14 7.4
Pancreas 385 281 73.0 53 13.8 19 4.9 16 4.2 16 4.2
Liver and Intrahepatic Bile Duct 167 100 59.9 25 15.0 25 15.0 11 6.6 6 3.6
Simultaneous cancers* 654 162 24.8 115 17.6 108 16.5 138 21.1 131 20.0
Other 2959 919 31.1 473 16.0 446 15.1 483 16.3 638 21.6

* Time points for simultaneous cancers refer to the first cancer diagnosis

Among individuals diagnosed with more aggressive cancers, such as pancreatic cancer, the majority of surveys occurred prior to their cancer diagnosis, likely due to the short-term survival associated with these cancers. With more than 1000 cases of pancreatic cancer among individuals with MA insurance, researchers would be able to examine questions that have implications for end-of-life care and make comparisons to those with FFS coverage. Similarly, given the late stage at diagnosis, most of the lung cancer cases occur during the earlier time points in the cancer care trajectory, with sizable samples enabling comparisons by insurance type.

Additional information about SEER-CAHPS respondents is available in the Appendix tables, including data on response rates, number of respondents by SEER region, and stage information among cancer survivors by MA and FFS insurance status. Notably for respondents with the four most common cancers (i.e., breast, colorectal, lung, and prostate), localized stage was the most common, and the relative distribution of stages was similar across insurance types (Appendix Table 9).

DISCUSSION

Patient-centered care is an important component of high quality care delivered to individuals with cancer. However, limited information exists regarding patient experiences with cancer care, such as access to needed services and the quality of patient–provider communication.24 The SEER-CAHPS data set provides an important opportunity to increase understanding of the care delivered to older cancer patients in the U.S. over multiple years.

Pairing CAHPS surveys with claims and SEER data makes it possible to stratify patients beyond what is possible with the survey data, the claims information, or SEER data alone. Cancer patients have complex health care needs and extensive interaction with the health care system, including diagnostic services, treatment, post-treatment follow-up, and end-of-life care. Therefore, quality of care is a central aspect of their experiences in navigating cancer care and making important medical decisions. While researchers have begun to explore patient experiences, more studies are needed to provide comparative information about the care experiences of cancer patients and their non-cancer counterparts, many of whom may be living with other chronic conditions. SEER-CAHPS linked data will allow investigators to directly compare large groups of these patients by assessing their care across different points in the cancer care continuum.

Additionally, researchers will be able to compare patient experiences by type of cancer or treatment modality (e.g., cancer stage, surgical and/or radiation treatment). This linkage will allow them to explore issues by time in the disease’s course; for example, is a more recently diagnosed patient likely to report better or worse experiences with health care than a long-term survivor? Researchers will also be able to link patient experiences to outcomes, such as mortality or survival, and determine if experiences and outcomes vary by demographic characteristics.

Furthermore, this linkage enables comparisons of different models of healthcare coverage, since Medicare beneficiaries can enroll in either MA or FFS plans. Research comparing experiences of care by coverage type may provide valuable insights to policymakers in the era of healthcare reform and help Medicare beneficiaries make informed decisions about their care.

Researchers can also assess cancer patients in certain phases of their disease trajectory or in specific care settings (e.g., hospice care). For instance, the SEER-CAHPS data can help to better understand patients’ perceptions of care at the end of life, which is an area of growing interest.25 Experiences can be compared between individuals in skilled nursing facilities and other patients, as well as between patients undergoing more and less aggressive treatment. Moreover, the experiences of cancer patients can be compared to experiences of patients who ultimately die of causes other than cancer, and this may help address gaps in the existing literature.

Finally, large enough sample sizes exist within subgroups to compare patients in several different categories (e.g., stage, cancer type, racial/ethnic group). Additional cancer cases will also become available, with future data linkages enabling further comparisons. For those with FFS coverage, the data include a 10-year trajectory of claims data that provides a more informed overall picture of the beneficiary. In assessing trends in patient experiences over time, researchers can also explore how these are influenced by changes in Medicare, especially those changes that have the most influence on patients’ experiences with care.

Although these data can provide powerful new insights into the health care experiences of Medicare beneficiaries, some limitations exist. While claims data are relatively complete for FFS beneficiaries, no claims data are available for MA beneficiaries. This gap in claims information may limit sample sizes for some analyses and precludes analyses that rely on claims to compare FFS and MA. Furthermore, while we have a large sample of cancer survivors representing several different cancers in the SEER-CAHPS data set, analyses limited to certain specific cancer types and stages might not be feasible.

Additionally, the data included in the SEER database cover 28 % of the U.S. population and are only available for specific regions. Since there may be differences in demographics and care received in unrepresented areas, caution must be exercised when making inferences from this sample to the entire Medicare population.

CAHPS surveys have also changed over the years. As a result, researchers must contend with a diversity of survey types, not only within a given year, but also across different years. In analyzing CAHPS survey data that span more than a decade, some challenges may exist related to changes over time. However, there are survey items, such as the global ratings of care and composite scores of patient experiences, that are consistently available.

In conclusion, the SEER-CAHPS linkage provides opportunities to explore many research areas that existing data sets cannot address. SEER-CAHPS is a unique and comprehensive source of information about Medicare beneficiaries that includes patients’ experience of care (from CAHPS), their diagnoses and treatment modalities (from SEER), and their Medicare claims activity (from CMS). These data can provide important information about the quality, cost, and utilization of health care among beneficiaries, and contribute significantly to evaluations of Medicare policies. Researchers can also conduct analyses examining patient experiences among individuals with and without cancer, many of whom may be living with other chronic conditions, such as diabetes or heart disease. In summary, this data set has the potential to inform many research areas, address gaps in the existing literature, and assist clinicians and policymakers to improve the quality of care for all Medicare beneficiaries, particularly those diagnosed with cancer.

Acknowledgments

SEER is supported by an interagency agreement with Indian Health Service in Alaska (No. Y1-PC-0064) and the following contract agreements: Connecticut Department of Public Health (No. HHSN261201000024C); Emory University (No. HSN261201000025C); University of Iowa (No. HHSN261201000032C); University of Medicine and Dentistry of New Jersey (No. HHSN261201000027C); University of Utah (No. HHSN261201000026C); Cancer Prevention Institute of California (No. HHSN261201000140C); University of Hawaii (No. HHSN261201000037C); University of New Mexico (No. HHSN261201000033C); Public Health Institute (No. HHSN261201000034C); University of Southern California (No. HHSN261201000035C); Fred Hutchinson Cancer Research Center (No. HHSN261201000029C); University of Kentucky Research Foundation (No. HHSN261201000031C); Wayne State University (No. HHSN261201000028C); and Louisiana State University Health Sciences Center (No. HHSN261201000030C). Data from this paper was presented at the Academy Health Annual Research Meeting on June 8–10, 2014.

Conflict of Interest

No authors have any conflicts to disclose.

APPENDIX

Table 5

Table 6

Table 6.

Demographic Characteristics of CAHPS Respondents by Cancer Status and Insurance Type: 1998–2010

Cancer (n = 150,750) Non-cancer (n = 571,318)
Demographic characteristics Total MA FFS Total MA FFS
N % N % N % N %
SEER region
 San Francisco 9681 7911 8.0 1770 3.5 33,018 26,193 7.2 6825 3.3
 Connecticut 8591 5384 5.4 3207 6.3 29,474 17,904 4.9 11,570 5.6
 Detroit 6809 3599 3.6 3210 6.3 23,673 11,755 3.2 11,918 5.8
 Hawaii 4890 3275 3.3 1615 3.1 20,010 13,026 3.6 6984 3.4
 Iowa 6574 2609 2.6 3965 7.7 25,338 10,108 2.8 15,230 7.4
 New Mexico 5718 3782 3.8 1936 3.8 25,238 15,590 4.3 9648 4.7
 Seattle 11,400 8245 8.3 3155 6.2 36,440 25,379 7.0 11,061 5.4
 Utah 3886 1648 1.7 2238 4.4 17,209 8445 2.3 8764 4.2
 Atlanta 3977 2623 2.6 1354 2.6 18,195 12,164 3.3 6031 2.9
 San Jose 3326 2349 2.4 977 1.9 12,606 8085 2.2 4521 2.2
 Los Angeles 10,429 8237 8.3 2192 4.3 47,199 36,596 10.0 10,603 5.1
 Rural Georgia 147 17 0.0 130 0.3 878 191 0.1 687 0.3
 Greater California 36,638 28,572 28.7 8066 15.7 149,199 111,940 30.7 37,259 18.1
 Kentucky 5314 2148 2.2 3166 6.2 32,239 12,700 3.5 19,539 9.5
 Louisiana 7380 4429 4.5 2951 5.8 40,550 23,033 6.3 17,517 8.5
 New Jersey 16,971 9243 9.3 7728 15.1 60,052 31,890 8.7 28,162 13.6
 Unknown 30 18 0.0 12 0.0
 Non-SEER 8989 5373 5.4 3616 7.1

Table 7

Table 8

Table 9

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