Abstract
In the United States, healthcare expenditures have continued to rise at alarming rates despite numerous strategies to contain costs. One area of focus that is underappreciated is doctor-patient communication about expectations of treatment. Studies have shown that clinicians’ misperceptions of assumptions about patients’ expectations are an essential component to our nation's healthcare overuse problem. Strategies to address these misperceptions and assumptions as a method of reducing costs and providing higher-quality care to our patients are warranted.
Keywords: Healthcare, expenditures, containment, communication, doctor-patient relationship, overuse, waste, spending
Abstract
En los Estados Unidos, los gastos en sanidad han continuado aumentan-do a velocidades alarmantes a pesar de las numerosas estrategias para contener los costes. Una de las áreas de atención que menos se tienen en cuenta es la comunicación entre médico y paciente sobre las expectativas de tratamiento. Los estudios han mostrado que las percepciones erróneas de los médicos sobre las expectativas de los pacientes son un componente esencial del problema de uso excesivo de la atención sanitaria de nuestra nación. Están previstas estrategias para abordar estas suposiciones y percepciones erróneas como método para reducir los costes y proporcionar una atención de mayor calidad a nuestros pacientes.
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