Abstract
Background The transition of whole-exome and whole-genome sequencing (WES/WGS) from the research setting to routine clinical practice remains challenging.
Objectives With almost no previous research specifically assessing interface designs and functionalities of WES and WGS software tools, the authors set out to ascertain perspectives from healthcare professionals in distinct domains on optimal clinical genomics user interfaces.
Methods A series of semi-scripted focus groups, structured around professional challenges encountered in clinical WES and WGS, were conducted with bioinformaticians (n = 8), clinical geneticists (n = 9), genetic counselors (n = 5), and general physicians (n = 4).
Results Contrary to popular existing system designs, bioinformaticians preferred command line over graphical user interfaces for better software compatibility and customization flexibility. Clinical geneticists and genetic counselors desired an overarching interactive graphical layout to prioritize candidate variants—a “tiered” system where only functionalities relevant to the user domain are made accessible. They favored a system capable of retrieving consistent representations of external genetic information from third-party sources. To streamline collaboration and patient exchanges, the authors identified user requirements toward an automated reporting system capable of summarizing key evidence-based clinical findings among the vast array of technical details.
Conclusions Successful adoption of a clinical WES/WGS system is heavily dependent on its ability to address the diverse necessities and predilections among specialists in distinct healthcare domains. Tailored software interfaces suitable for each group is likely more appropriate than the current popular “one size fits all” generic framework. This study provides interfaces for future intervention studies and software engineering opportunities.
Keywords: exome, decision support systems, clinical, software design, genomics, medical informatics, cognitive science
INTRODUCTION
As the cost of DNA sequencing continues to decrease, whole-exome sequencing (WES) and whole-genome sequencing (WGS) have become important clinical tools for identifying deleterious alleles in Mendelian and complex diseases.1,2 Since its introduction in 2009,3 more than 1980 papers highlighting WES clinical uses have been published (see Supplementary S1 for a brief comparative overview contrasting WES/WGS with other clinical genetic tests). However, the effective realization of moving WES and WGS from research to routine clinical practice remains challenging, in part due to the need for noncomputational clinicians to analyze and interpret the large-scale data in a time efficient manner.4–6 At this early stage, clinical access to WES/WGS analysis occurs principally on a research basis in academic health research centers where informatics teams are available to assist with data analysis.7 As the utility of WES/WGS analysis increases and costs decline, the transition from bench to bedside will require new generations of genome analysis software to empower genetics professionals to perform clinical interpretation.8,9
The prospect of full genome sequencing, compounded by the continual growth in genetic knowledge base, is overwhelming for the healthcare professional; computerization for interpreting and acting on this information is essential for clinician support and ultimately patient care.10 The capacity of software to assist a specialist in reaching a diagnosis (defined as “a contextual, continuous, and evolving process, where data are gathered, interpreted, and evaluated in order to select an evidence-based choice of action”11) is dependent on appropriate design and attaining a high level of usability. Careful evaluations of health information technologies are necessary to ensure sufficient system efficiency, effectiveness, and satisfaction for target users, minimizing workflow interruptions, unnecessary cost, and healthcare errors.12–15 For research-focused WES/WGS analysis, distinct software architectures with different engineering emphasis have been introduced, all ultimately sharing the same goal to assist in the identification of key gene(s)/variant(s). The nature of the analysis process includes 5 steps: (1) read mapping of short DNA sequences onto a reference genome, (2) identification of differences between the sample and reference, (3) quality control of candidate variants (including data visualization methods), (4) annotation of the properties of observed variations, (5) prioritization or filtering variations as candidates for the observed phenotype/disorder (reviewed in7,16). Existing software programs address differing portions of the analysis process, with emphasis tending to fall either on categories 1-2, 3-4 or 5 (example software discussed in Supplementary S1).
Many of the early WES/WGS software packages placed greater emphasis on the computationally oriented users, as clinical use was rare.17,18 In a previous study of a cohort of clinical geneticists, we evaluated the usability of exome analysis software based on think-aloud protocols in a study where participants were presented with simulated clinical cases to analyze.19 While our results highlighted deficiencies of the software for clinical geneticists, such users rarely work in isolation. An interdisciplinary team comprising of informaticians, clinical/biochemical geneticists, subspecialist pediatricians, laboratory scientists, and genetic counselors are often involved. This is exemplified by 2 programs at the National Institutes of Health (Clinical Sequencing Exploratory Research and Clinical Center Genomics Opportunity), seeking to bring together clinicians, genomic researchers, bioinformaticians, and ethicists to tackle challenges in WES/WGS analysis.20,21 Despite the expectation of the groups working together, presumably through a shared computational framework, the diversity of perspectives, and preferences regarding software design remains undetermined. As the community moves to adoption of WES/WGS as a standard clinical test, it is unclear if the design of analysis software needs to be tailored to domain-specific users.
As far as we are aware, this work represents the first research looking at cognitive insights between distinct domains of medical professionals that most closely interact with genomic data. We surveyed three major groups of specialists that most closely interact with genomic data at the patient-oriented level: data-intensive informatics specialists (a newly emerging clinical role), clinical geneticists, and genetic counselors. In this report, we specifically addressed 3 key research questions:
Are there major cognitive differences and patterns among different user groups?;
What do the optimal designs envisioned by informaticians, clinical biochemists, and genetic counselors look like?3) How do the designs desired by the different user groups compare with existing designs?
Bearing in mind of the broad range of clinical applications of genomic data, we focus our research questions primarily in the context of difficult to diagnose germline rare diseases, or diseases with suspected genetic etiology. Through narrative discussions and digital prototypes, we revealed major patterns that distinguish between classes of specialists. We identified properties perceived by users to play a critical role in determining efficacy and efficiency of an analysis software. The results of the study will inform clinical interface design as WES/WGS move into the mainstream.
METHODS
Setting
All focus groups were conducted in the Child and Family Research Institute at BC Children’s Hospital in Vancouver, Canada. Sessions were conducted within a conference room with a round table, chairs, a white board with markers, a video recorder (a mounted Sony HandyCam High definition camcorder (HDR)-SR1 + ECM-HW1R Wireless Microphone), and a digital projector connected to a Macbook Pro laptop.
Recruitment
Participants were recruited from across various institutions located within the greater Vancouver region. Twenty-six individuals from 4 different healthcare professions were recruited; each individual was categorized into 1 of the 4 user classes: bioinformatician, clinical geneticist, genetic counselor, and nonspecialist physician (see Supplementary S2). The first 3 user groups represent the current healthcare professionals that most closely interact with patient genomic data for clinical decision-making in precision medicine (we define precision medicine as “the ability to tailor diagnostic and treatment decisions for individual patients,” see8). The last group (general physicians) represents the baseline within clinicians that do not have experience working with genomic data.
Focus groups assignment
Each homogenous focus group consisted of participants from the same professional category, and group sizes ranged from 4 to 5. There was no overlap between the group assignments such that each individual participated only once in a focus group. The participants for each group were randomly assigned. The focus groups were conducted in 2 rounds: 6 first-round sessions took place between February and June of 2014, and 6 second-round sessions took place between September and October of 2014.
Focus group structure
Participants filled out a demographic survey and consented by signing a project participation form at the beginning of each focus group session. Each focus group lasted between 90 and 120 min. The sessions were audio-recorded in their entirety and drawings made by participants on a whiteboard were digitally captured. Key matters that were repeatedly referred to in the focus groups were typed on a laptop by the moderator (Casper Shyr (CS)) and projected on a big screen via a projector. Throughout the session, participants had access to drinks and snacks.
The structure of the focus groups was built around the various processing stages of patient exome data (e.g., generation of alignment and variant calls, data annotation and visualization, variant/gene prioritizations). To guide the flow, many of the questions were structured around a hypothetical scenario involving a patient suffering from an undiagnosed rare metabolic disorder (see Supplementary S12 for discussion of study limitations), but participants were encouraged to think and discuss beyond the scenario. Some parts of the focus groups were scripted to raise issues including examining data quality and screening for technical and/or biological abnormalities, filtering exome variant calls at the genetic level, prioritizing mutations at the gene level, and smoothing out the technical challenges when collaborating across multiple researchers, and sharing the clinical findings with patients (see Supplementary S3 for more details).
Analysis
Focus group transcripts were generated from recordings and notes and coded in Microsoft Word. Content analysis was conducted to describe participants’ views and perspectives on WES/WGS data.22,23 A set of initial codes was formulated based on the research questions and prior studies.19,24–26 Additional emergent themes and codes were identified from the data using an inductive approach.27–29 The whiteboard drawings were analyzed from the video footages, and were digitally translated using GUI Design Studio Version 4.6. Themes and sub-themes identified from the coded transcripts were used to highlight key features on the digital prototypes. Findings were summarized through tables, figures, and narrative discussion.
Approvals
This study was approved by the University of British Columbia Behavioural Research Ethics Board (H13-02034).
RESULTS
1. User groups demonstrate dissimilar focus in the analysis pipeline
The diverse WES/WGS analysis software tends to emphasize specific points in the analysis pipeline, in a package specific manner. We sought to understand whether the focal point of the software packages tends to reflect distinct user community desires. To ascertain preferential starting points in WES/WGS analysis, participants were asked to choose between working with raw unaligned sequenced reads, or to work with variants called with an external informatics pipeline. These 2 choices represent typical options offered by sequencing centers and commercial companies.30,31 The preferences from each participant were immediately reflective of the domain they represented, and it was apparent that the same genomic data were treated differently by each of the 3 user classes (Figure 1).
Bioinformaticians desired to start with raw sequence data, but also indicated that having access to both raw data and externally provided variant lists would be ideal:
“I prefer to work with raw sequence data because it gives me greater flexibility. If I don’t see any interesting candidate from my output, I can re-analyze the data using different thresholds, or try a different genome aligner, or a different variant caller. Having the variant calls is a bonus—I can go to the variants right away while the pipeline is still processing raw reads. This is especially important when I have multiple whole genomes where the processing time is expected to be long.” [Bioinformatician 02]
“Ideally I would like to have both [raw data and variant data]. But having the raw sequence data means I can go back and re-do the analysis as future algorithms improve, or as genome annotations get updated…or if I need to investigate other types of genetic variations like large structural inversions or deletions or duplications.” [Bioinformatician 05]
Similarly, clinical geneticists preferred both raw sequence data and variant calls, but with a stronger partiality for working with variant calls over raw reads because they believed working with the already aligned and annotated data gave them a better chance to identify clear causal variants quickly.
“If we are dealing with a recessive disorder, then mosaicism and de novo dominant models are less of a concern. I do not have to worry about twiddling different variant quality scores that is often so important when searching for bona fide heterozygous mutations.” [Clinical geneticist 05]
“Starting with only the variant data generally means that the data I am given has already been filtered by some kind of threshold so I am restricted to play within the limit of that threshold. I have yet to find a user-friendly interface that would allow a non-computer savvy clinician such as myself to process an exome data from beginning to end. For now, I am limited to getting only the final sorted list from the bioinformaticians.” [Clinical geneticist 03]
Genetic counselors and general physicians expressed no desire for raw sequences, indicating that they did not consider it as part of their professional role (Supplementary S4). There were also differences on the preferred file formats between bioinformaticians vs the geneticists and counselors (Supplementary S5).
2. Separate interfaces required for data quality assessment
A. Desired statistics
Participants were asked to discuss issues regarding quality examination of WES/WGS dataset(s).
Genetic counselors and general physicians stated this entire topic was of no relevance to their line of work.
“I don’t think it is up to me to inspect data quality. I don’t even know where to begin! That is not what I am trained to do. When I receive the data, I expect it to have already been quality-checked.” [Genetic counselor 02]
There was a strong overlap between the bioinformaticians and clinical geneticists when commenting on the quality measures desired, and some mentioned quality measurements are not commonly available in current toolkits (Supplementary S6). Both user groups wanted to see a list of genes (or sub-segments of genes) whose exomes were not sufficiently covered, to compare against a list of genes relevant to their study.
“It is important for me to know what genes are included in a capture kit so if there is an insufficient coverage for a set of genes, I can decide if simply re-sequencing the data with the same platform would guarantee more reads at those locations, or if I need to explore alternatives like whole genome sequencing.” [Bioinformatician 02]
“I want to know what genes are not sufficiently covered in my exome because currently, all that is given to me is a list of variants. From that list, if I don’t see any mutations in those genes, I would be mistaken to think those genes are normal when they could be not.” [Clinical geneticist 04]
B. Visual presentation
While the desired metrics and functionalities overlapped highly between the bioinformaticians and clinical geneticists, the preferred methods of presentation differed between them. Figures 2 and 3 outline the key differences.
3. Filtrations and prioritizations
A. Variant-level filtration
For genetic counselors and general physicians, there were few comments about filtering at the variant level. When the data reached their hands, they expected it to have been filtered based on specified genetic model(s) and allelic frequencies, allowing them to focus on prioritizing candidate genes.
We found a set of filters selected by both bioinformaticians and clinical geneticists, the majority commonly cited in the exome literature (e.g., sort alleles by allelic frequencies, mutation type, and impact prediction.32,33). The variants were preferred to be displayed within a table or spreadsheet—a design that is already implemented in many exome analysis systems.
In accordance with how they inspected data quality, bioinformaticians preferred to prioritize variants within the terminal interface (Figure 4). Bioinformaticians also displayed the largest diversity in terms of what is desired about each variant (examples discussed in Supplementary S7). The diversity in which bioinformaticians interact with WES/WGS data likely explains why they preferred to work with a command-line rather than to be limited to a graphical tool where the functionalities are by nature more constrained and less flexible to be tailored to context-specific needs.
In contrast, clinical geneticists preferred a graphical user interface that is highly dynamic and user-interactive (Figure 5). Microsoft Excel spreadsheets were the prevalent choice of clinical geneticists and genetic counselors for viewing variant lists, despite acknowledging it as not being optimized for the purpose.
“The problem with Excel is it starts crashing when I try to feed in more than 65,000 rows of mutation, and that’s just with an exome.” [Clinical geneticist 01]
B. Gene-level prioritization:
This section discusses the desired prioritization strategies and executions for clinical exomes at the genic level (rather than variant level).
All user groups emphasized a desire for informatics algorithms that conduct automated literature mining or pathway analysis (the overview of such algorithms are introduced in Supplementary S8). The core difference between the user groups is that bioinformaticians wanted such analysis to be integrated with the rest of their command-line based pipeline, while noncomputational users wished this functionality to be accessed graphically (Figure 6).
Clinicians emphasized that while there are tools that offer online software applications to obtain candidate genes based upon keyword queries (e.g., MeSHOP,34 Genie,35 Ingenuity [http://www.ingenuity.com]), these capabilities are not consistently accessible to integrated WES/WGS analysis software and the output cannot be combined with exome data without additional manipulation. Expanding beyond keywords as input, clinicians further requested graphical search functionalities. One such request is the ability to filter by organ system visually where the user can click on the organ/system of interest in an anatomy diagram (Figure 6). Finally, the clinicians expressed frustration that many gene-ranking software failed to provide the primary literature when returning the results (or it was difficult to retrieve that literature).
“When the program predicts this gene to be related to this particular disease, I want to know how accurate it is. And not just from some kind of confidence score, but I want to see the primary literature. For instance, if the strength of association is based on GWAS literature, then I’m probably not going to treat it seriously.” [Clinical geneticist 08]
4. Data sharing with collaborators and patients
A key bottleneck to routine clinical exome analysis was identified to be the preparation of clinical reports for inclusion in medical records and delivery to other physicians. Reports should be concise and automated as much as possible including only clinical information that can be directly extracted from exome data or external databases. Figure 7 illustrates an example report separating the clinical genetic findings from technical summaries. Additionally, to streamline exchanges with patients, clinicians wanted the ability to flag genes that have been disclosed by the patients as a set they do not need to be notified about.
DISCUSSION
Next-generation WES/WGS sequencing is revolutionizing the study of genetic disorders, with considerable potential for successful application in clinical practice. With large-scale sequencing projects like ClinSeq36 and Exome Aggregation Consortium (http://exac.broadinstitute.org), and collaborative efforts of sequencing consortiums (e.g., Global Alliance for Genomics and Health, http://genomicsandhealth.org) under way, the global community is in the midst of a multi-year process that will ultimately transition WES/WGS from research labs to clinical labs.37–39 Despite the continuous flow of new software to assist in the translation process, WES/WGS analysis software for clinical genetic diagnosis is not yet in widespread use.5,40 As bioinformaticians have been key processors of WES/WGS sequences in the research setting, they are starting to migrate into emerging clinical laboratory roles. The nature of an interdisciplinary healthcare team necessitates that the software systems and interfaces accommodate the greater diversity of participants to ensure the usability of health information and to provide the requisite utility to diverse clinical users.41,42
This report initiates the comparative study of cognitive patterns between healthcare professionals that closely interact with genomic data from multiple domains. Excluding the general physicians included in this study as a control group, the specialist groups represent the three classes of healthcare professionals that currently most closely interact with patient genomic data at the clinical level. While previous focus groups have studied preferences within a general population for results delivery from WES/WGS,43,44 in this study, we interviewed bioinformaticians, clinical geneticists, genetic counselors, and general physicians to study how domain knowledge influences the cognitive patterns for the analysis of WES/WGS data, and the consequent meaning for software design.
Through a series of scenario-driven focus groups, we found that despite a common goal, the discovery of a causal candidate variant/gene, the user groups exhibit clear differences, and divergent patterns among user behaviors. Table 1 summarizes and distinguishes the software requirements from each user group.
Table 1:
It is our interpretation that no single interface will adequately address the needs of all users, necessitating the capacity of future WES/WGS systems to provide interface options to best meet the needs and expectations of the diverse users. The existing academic and commercial software (Supplementary S1) places emphasis upon graphical user interface that are viewed by bioinformaticians as too rigid and not customizable for distributed network analysis. While some tools may be designed to create user-friendly workflows, the lack of design-focus on clinical target users (i.e., geneticists and genetic counselors) impedes their adoption in clinical settings (Supplementary S1). The importance of user-centric themes is consistent with emerging models of care and medical decision-making support systems, such as observed for breast cancer diagnosis and management,45,46 early recognition of sepsis,47 antibiotics prescriptions,48,49 and interpretation of medical images50,51 where extensive evaluations on physicians’ and nurses’ interactions in work practices reveal similar concepts surrounding issues of sharing information across collaborative settings, and tensions between integration and standardization.
Given the complexities involved, software which attempts to address all possible tasks that arise in clinical genomics is less likely to be incorporated into practice than software specific to exome/whole-genome analytical tasks. To be successful, a medical decision support system should be compatible to an existing clinical workflow,52,53 and actionable outputs intelligently filtered and presented at appropriate times.54,55 In WES/WGS, we found this workflow scope includes a system’s capacity to incorporate clinical keywords and genetic hypotheses pertinent to each unique patient (also cited in Luo and Liang 201456 and Masino et al. 20145 7), and results delivered at specific workflow stages with respect to the disparate foci of counselors, physicians, geneticists, and bioinformaticians (e.g., Figure 1). Clinical geneticists expressed desire for an encompassing graphical design that gives them more control over the technical aspects of the pipeline, integrating genomic information with patient history but at the same time removes them from the realm of scripting and the command-line. Meanwhile, genetic counselors (and general physicians) wished to solely focus on gene prioritization and efficient delivery of final results without distraction by functionalities irrelevant to their work processes. The results highlight a need for systems to facilitate the generation of clinical reports, including the appropriate distribution of technical vs clinical details, sharing of notes between clinical staff about specific variants, overview of genes not covered by WES, and the family structure. The format of the prioritized report (Figure 7) mirrors the precedent of prioritized information in other modes of clinical reports, e.g., a radiologist’s X-ray report separating clinical impressions from descriptive details of radiographic appearance of specific organs.58
Strong community observations should be noted by system developers. Our study confirms that an ultimate clinical WES/WGS systems will need to be well connected to online resources, such as animal model phenotypes,59,60 biological system annotations,61,62 and disease-focused databases.63–65 This is concordant with earlier work that demonstrated the importance of rich access to external resources and databases.19,66,67 The integration of metadata and diverse biological annotations to patient electronic health records will require strict compliance to standards (examples discussed in Supplementary S11). Our study further highlighted the need to integrate access within a single system, sparing users from mastering diverse interfaces.
Our results suggest future software should provide separate interfaces for each target user group. One can envision “purpose-driven” interface options, allowing users to focus on the aspect of the analysis and interpretation relevant to their duties. While the tailored software is fitted to individual domains, it must at the same time facilitate collaboration, as increasingly diverse expertise is key requirement for WES/WGS interpretation. The informatics specialists may be charged with reporting on data linking candidate genes to specific biological processes, clinical geneticists will evaluate specific mutations for a causal role in disease/phenotype, and genetic counselors will indicate the variations that need to be conveyed. These activities are interactive and may require cycles of expert attention. Insights to overcome socio-technical challenges can be drawn from research in Computer-Supported Cooperative Work,68 including themes surrounding information credibility,69 coping with narrative and numeric data,70 scalable methods for managing increasingly large datasets,71 and caution surrounding interpretation of automated systems72 (discussed further in Supplementary S10). As WES/WGS analysis software matures, it will empower clinicians with more automated procedures, which we anticipate will decrease dependency on bioinformaticians for data processing. These experts will continue to be closely involved, developing and applying new approaches for the discovery and interpretation of additional genetic alterations. Advances over the coming years will result in new requirements for collaborative interactions, for instance, as the current focus on alterations in protein coding sequences expands to include regulatory sequence alterations. Expansion of the cooperative capacity of the software will assist the diverse users as the field matures.
CONCLUSIONS
As high-throughput WES/WGS technologies continue to mature, healthcare providers need efficient software to facilitate interpretation for clinical decision-making. By conducting multiple focus groups of diverse healthcare classes active in clinical genetics, our present study reveals there are distinct types of WES/WGS analysis needs for different classes of domain specialists. The results presented illustrate the cognitive processes and tentative designs envisioned by the range of clinical professionals key to the process. A natural follow-up for future work is to implement the features into a prototype software package and conduct intervention trials to evaluate effectiveness and performance within clinic sites.
LIMITATIONS
The limitations to this study are discussed in Supplementary S12.
CONTRIBUTORS
C.S., A.K., and W.W.W. designed the study. C.S. carried out the experiment and data analysis. A.K. and W.W.W. assisted with the data analysis. C.V.K. assisted with the experiment setup. C.S. wrote the manuscript. All authors read, edited, and approved the final manuscript.
FUNDING
This work was supported by Canadian Institutes of Health Research grant number MOP-82875, Natural Sciences and Engineering Research Council of Canada grant number RGPIN355532-10, Omics2TreatID, and Genome Canada/Genome BC 174DE (ABC4DE project).
COMPETING INTERESTS
The authors have no competing interests to declare.
Acknowledgments
We are indebted to all the participants who took part in this study. We especially thank the Treatable Intellectual Disability Endeavor in B.C. (TIDEX) (www.tidebc.org) team for supplying the data and advising on various aspects of clinical DNA sequencing analysis. We thank the entire Wasserman laboratory, particularly Cynthia Ye, Maja Tarailo-Graovac, and Jessica Lee for manuscript feedback. Special thanks to Dr Jehannine Austin for assistance in recruiting study participants, and to Michael Hockertz for supplying video recording equipment. Icons and graphic arts incorporated into the figures and tables are modified from open repositories freely available for academic use.
SUPPLEMENTARY MATERIAL
Supplementary material is available online at http://jamia.oxfordjournals.org/.
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