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NIHPA Author Manuscripts logoLink to NIHPA Author Manuscripts
. Author manuscript; available in PMC: 2017 Jun 1.
Published in final edited form as: J Surg Res. 2016 Mar 29;203(1):121–139. doi: 10.1016/j.jss.2016.03.053

Review of Information Technology for Surgical Patient Care

JR Robinson 1,2, H Huth 2, GP Jackson 1,2
PMCID: PMC4939767  NIHMSID: NIHMS797636  PMID: 27338543

Abstract

Introduction

Electronic health records (EHRs), computerized order entry (CPOE), and patient portals have experienced increased adoption by healthcare systems. The objective of this study was to review evidence regarding the impact of such health information technologies (HIT) on surgical practice.

Materials and Methods

A search of Medline, EMBASE, CINAHL, and the Cochrane Library was performed to identify data-driven, non-survey studies about the effects of HIT on surgical care. Domain experts were queried for relevant articles. Two authors independently reviewed abstracts for inclusion criteria and analyzed full-text of eligible articles.

Results

2890 citations were identified. 32 observational studies and 2 RCTs met eligibility criteria. EHR or CPOE improved appropriate antibiotic administration for surgical procedures in 13 comparative observational studies. 5 comparative observational studies indicated electronically generated operative notes had increased accuracy, completeness, and availability in the medical record. The Internet as an information resource about surgical procedures was generally inadequate. Surgical patients and providers demonstrated rapid adoption of patient portals, with increasing proportions of online versus in-person outpatient surgical encounters.

Conclusion

The overall quality of evidence about the effects of HIT in surgical practice was low. Current data suggest an improvement in appropriate perioperative antibiotic administration and accuracy of operative reports from CPOE and EHR applications. Online consumer health educational resources and patient portals are popular among patients and families, but their impact has not been studied well in surgical populations. With increasing adoption of HIT, further research is needed to optimize the efficacy of such tools in surgical care.

Keywords: health information technology, electronic medical record, computerized order entry, patient portal, internet, electronic operative note

1. Introduction

Health information technology (HIT) has experienced rapid evolution and adoption over the last several decades, and the use of HIT in the process of healthcare delivery poses new challenges for both patients and providers.[1-5] A global trend has shown a rise in consumer demand for HIT by patients.[6] Within the United States, specific legislation has dramatically affected the adoption and use of HIT by healthcare organizations. The Affordable Care Act of 2010 provided financial incentives to health care providers and organizations for demonstrating Meaningful Use of certified electronic health records (EHRs) and promoted widespread adoption of HIT by healthcare organizations. In 2015, financial penalties for failure to achieve Meaningful Use of EHRs began.[7, 8] The emergence of EHRs, computerized provider order entry (CPOE), and patient portals has transformed the way health information is stored, used, and communicated among healthcare providers, patients, and caregivers.

HIT has been widely adopted across clinical specialties and practice settings. In 2013, 78.4% of office-based physicians reported having an EHR, an increase of 21% between 2012 and 2013.[9] There is evidence that this rise continues. As of October 2015, over 85% of Regional Extension Centers enrolled Critical Access/Rural Hospitals and 8 out of 10 primary care providers are demonstrating Meaningful Use of certified EHR technology.[10] 94% of non-federal acute care hospitals have possession of a certified EHR and 59.4% have adopted a basic EHR system, up from 15.6% in 2010.[11]

This increase in the implementation and adoption of HIT has prompted substantial growth in research about such systems.[12] The overwhelming majority of research on the effects of HIT has been conducted in primary care and medical specialty settings, with a paucity of data on how the use of HIT affects surgeons and the care of surgical patients.[13-15] The objective of this study is to review comprehensively the available evidence on the impact of HIT on surgical practice. We aimed specifically to determine the effects of EHRs, CPOE, patient portals, and Internet-based information resources on the care of surgical patients.

2. Materials and Methods

2.1 Data Sources and Search Strategy

We performed a systematic search of Medline, EMBASE, CINAHL, and the Cochrane Library to identify published literature on the effects of EHRs, CPOE, patient portals, or online health information resources on surgeons and their patients from 1990 to July 2015. The search was focused specifically on studies performed exclusively in surgical patients or subsets. Medical Subject Heading (MeSH) terms and keywords used for the search included those pertaining to computerized health record systems, electronic health records, information technology, medical order entry systems, personal health record, computerized order entry, patient or web portals, access to information, patient participation, surgery, surgical procedures, or operative care.

The search query employed was: ("Medical Records Systems, Computerized"[MeSH Terms] OR "Electronic Health Records" [MeSH Terms] OR “personal health record”[Title/Abstract] OR “information technology”[Title/Abstract] OR “Medical Order Entry Systems"[MeSH Terms] OR “computerized order entry”[Title/Abstract] OR "patient portal" OR "web portal" OR "Access to Information"[MeSH Terms] OR "Patient Participation"[MeSH Terms] OR "Patient Access to Records"[MeSH Terms]) AND ("surgeons"[MeSH Terms] OR "surgical procedures, operative"[MeSH Terms] OR “surg*”[Title/Abstract]) AND ("1990"[PDAT] : "2015"[PDAT]). In addition, we also queried surgeons with expertise in informatics or HIT and mined the bibliographies of all retrieved articles for citations of potentially relevant articles. Prior systematic reviews were utilized to identify original studies.

2.2 Study Selection

We selected for analysis all experimental, observational, randomized, or non-randomized studies published in scientific journals, peer-reviewed conference proceedings or sources identified by domain experts. Editorials, government reports, letters to the editor, conference abstracts, or non–data-driven studies were excluded. Articles not published in English and without full text availability were excluded. We included only studies that examined the effects of HIT related specifically to surgical practice or contained a separate surgical subgroup analysis.

Two authors independently reviewed the abstracts of all retrieved articles to identify publications meeting inclusion criteria and then performed full text review of relevant articles. Disagreements were resolved with assessment by a third reviewer and discussion to achieve consensus.

2.3 Data Analysis and Grading Criteria

Study classification was performed in a similar manner as prior systematic reviews in health information technology.[12, 15-17] We classified articles into descriptive qualitative studies, descriptive quantitative studies, and hypothesis-testing studies. Articles were classified as “hypothesis-testing” if the investigators used statistical analysis to compare data between groups. Hypothesis-testing studies were further classified by study design (e.g., randomized, controlled trial (RCT) and retrospective or prospective observational studies).

The authors summarized the data available for each category of HIT, which allowed formulation of a general consensus and determination of what areas were lacking evidence. Due to the heterogeneity of the studies identified, a meta-analysis was not performed.

3. Results

The systematic database search retrieved 2909 potentially relevant publications. An additional 24 articles were identified from expert recommendations and bibliographies of retrieved articles. After removal of duplicate articles and abstract review, 201 potentially eligible articles underwent full-text review, of which 34 studies were retained for data analysis (Figure 1). The majority of articles were excluded based on the lack of data-driven evidence.

Figure 1. Outline of Review of Health Information Technology for Surgical Patient Care.

Figure 1

Systematic database search retrieved 2909 potentially relevant publications and an additional 24 articles were identified from expert recommendations and bibliographies of selected articles. After removal of duplicate articles and abstract review, 201 articles underwent full-text review. 34 studies were retained for data analysis, 15 examined the impact of electronic health records (EHRs); 5, computerized provider order entry (CPOE); 5 electronic operative notes; 6 online health information resources; and 3 patient portals.

Table 1 presents a summary of the evidence for the effects of HIT in surgical care. Of the 34 studies analyzed, 15 examined the impact of EHRs; 5, CPOE; 5, electronic operative notes; 6, online health information resources; and 3, patient portals. The vast majority of the evidence was low (9 studies) or very low (20 studies) in quality. Five research studies had moderate levels of evidence, and only one article reported high quality evidence. Four of the five articles with moderate levels of evidence evaluated EHRs, and one examined an online informational resource. All included studies on CPOE, electronic operative notes, and patient web portals in surgical care had low or very low levels of evidence.

Table 1.

Health Information Technology Research in Surgical Care

Author Study Name Year Type of Study Cohort Size
(Study/Control)
Institution Finding/Addition to literature/Limitations Result
ELECTRONIC HEALTH RECORDS
Larsen et al. Improved Perioperative
Antibiotic Use and Reduced
Surgical Wound Infections
Through Use of Computer
Decision Analysis
1989 Prospective
Observational Study
1621/1830 LDS Hospital Developed a computerized decision analysis tool to determine which
patients qualified for receipt of pre-operative antibiotics. Found a
decrease in surgical site infections in the patients stratified to the
computerized decision analysis cohort; however, this was not
statistically significant after adjusting for the larger quantity of clean
cases in the cohort. Found an improvement in timing of prophylactic
antibiotic administration, likely due to the impact of placing physician
reminder stickers in patient charts.
Positive
Evans et al. Reducing the Duration of
Prophylactic Antibiotic Use
Through Computer Monitoring
of Surgical Patients
1990 Prospective
Observational Study
3665/3991 LDS Hospital The EHR was used for a clinical decision support system for identifying
surgical patients who could have their antibiotics discontinued, followed
by a clinical pharmacist who would place a stop-order. No decrease in
the number of patients receiving antibiotics too long, but there was a
decrease in the number of antibiotic doses for the patients identified as
having no indication for antibiotics, from 19 to 13 days.
Positive
Durieux et al. A Clinical Decision Support
System for Prevention of Venous
Thromboembolism
2000 Prospective
Observational Study
1112/859 Lariboisiere
Hospital
Implemented a clinical decision support system which determined based
on patient characteristics the risk of a venous thromboembolism and
recommendation for prophylaxis in an orthopedic surgery population.
There was an improvement in compliance with guidelines from 82.8%
in the control (no CDSS) to 94.9% in the intervention group.
Positive
Stengel et al. Comparison of Handheld
Computer-Assisted and
Conventional Paper Chart
Documentation of Medical
Records
2004 Randomized Controlled
Trial
36/36 Berlin Trauma
Center
Compared traditional paper charting to coding software on a handheld
computer for use at the bedside. The handheld device allowed
automatically generated ICD codes related to complaints and clinical
findings, resulting in significantly more coded diagnoses. There was a
significant decrease in the time required for handheld documentation
during the study period.
Positive
St. Jacques et
al.
Improving Timely Surgical
Antibiotic Prophylaxis Redosing
Administration Using
Computerized Record Prompts
2005 Retrospective
Observational Study
148/139 Vanderbilt
University Medical
Center
Using a part of the computerized record system, the anesthesia computer
charting software, computerized alerts notified providers of an
approaching redose time 30 minutes prior to the specified time interval.
On time antibiotic redosing increased after the implementation of the
reminder system, from 20% to 57%.
Positive
O’Reilly et al. An Anesthesia Information
System Designed to Provide
Physician-Specific Feedback
Improves Timely Administration
of Prophylactic Antibiotics.
2006 Prospective
Observational Study
Unknown University of
Michigan Health
System
Implemented a reminder system for antibiotic administration in an
anesthesia information management system. The rate of antibiotic
compliance increased from 69% to 92% during a 1-year study period.
Positive
Wax et al. The Effect of an Interactive
Visual Reminder in an
Anesthesia Information
Management System on
Timeliness of Prophylactic
Antibiotic Administration.
2007 Retrospective
Observational Study
4987/9478 Mount Sinai Retrospectively analyzed the effect of the addition of an event icon for
antibiotic administration in the operating room. Compliance for
administration of antibiotics increased from 82.4% to 89.1% before
and after the even icon implementation.
Positive
Staes et al. Computerized Alerts Improve
Outpatient Laboratory
Monitoring of Transplant
Patients
2008 Prospective
Observational Study
348/2123 LDS Hospital Compared a traditional reporting system using clinic staff to track new
laboratory results to a system with integrated computerized alerts in
transplant patients. 34% of traditionally reported labs did not reach the
office and although the results were available in the EHR, no alert
notified physicians that the new result was present. 0.8% of
computerized lab notifications were not reported. Nurses were able to
review the results much quicker with the computerized notification
(9.2 hours compared to 33.4 hours).
Positive
Haut et al. Improved Prophylaxis and
Decreased Rates of Preventable
Harm with the Use of a
Mandatory Computerized
Clinical Decision Support Tool
for Prophylaxis for Venous
Thromboembolism in Trauma
2010 Retrospective
Observational Study
399/1200 Johns Hopkins
Hospital
Implemented a clinical decision support system (CDSS) which
determined based on patient characteristics the risk of a venous
thromboembolism (VTE) and recommendation for prophylaxis in
adult trauma patients. The compliance rate for evidence-based VTE
prophylaxis improved from 66.2% at baseline (no CDSS) to 84.4%
and there was a decrease in preventable VTE rates after CDSS
implementation.
Positive
Nair et al. Feedback Mechanisms Including
Real-Time Electronic Alerts to
Achieve Near 100% Timely
Prophylactic Antibiotic
Administration in Surgical Cases
2010 Prospective
Observational Study
3159/8550 University of
Washington
Retrospective review of the paper anesthesia charting reports and
prospective study on the implementation of an AIMS to determine
antibiotic documentation rates. Real-time feedback and reminders to
the anesthesia team to administer and document antibiotics made the
largest improvement (9.3%).
Positive
Schwann et al. Point-of-care Electronic
Prompts: an Effective Means of
Increasing Compliance,
Demonstrating Quality, and
Improving Outcome.
2011 Prospective
Observational Study
9127/10617 Lehigh Valley
Health Network
Prospectively analyzed the effect of point of care electronic prompts
via an AIMS on the administration of prophylactic antibiotics and
surgical-site infections. Compliance with antibiotic administration
increased from 31% to 92% and the overall rate of SSI decreased from
1.1% to 0.7% for the 6-month period before and after prompts
implementation.
Positive
Yang et al. The Effect of Electronic Medical
record Application on the Length
of Stay in a Chinese General
Hospital: a Department- and
Disease-focused Interrupted
Time-series Study
2013 Retrospective
Observational Study
31153/56022 Xijing Hospital Compared the length of hospital stay(LOS) for patients before and after
the implementation of an EHR. Orthopedic and cardiac surgery units with
patients having the specific diagnoses of intervertebral disc disorders and
ventricular septal defects had decreased LOS by an average of 2.3-2.8
days. Authors note that this may be due other factors which
simultaneously underwent change related to LOS.
Positive
Choi et al. Organizational Performance and
Regulatory Compliance as
Measured by Clinical Pertinence
Indicators Before and After
Implementation of Anesthesia
Information Management
Systems (AIMS)
2014 Retrospective
Observational Study
3997/984 Maimonides
Medical Center
Compared patients who had data documented in AIMS versus the
traditional paper charts. One outcome was the completeness of the
documentation which significantly increased with EHR charting (p<
0.001). They also analyzed each of the separate parameters and found that
although there was an improvement in documentation of medication
dosages, physiological status, mental status, and pain improved, there
was not a significant improvement in compliance with antibiotic
administration. Of note, their system did not have an interactive prompt
as a reminder for antibiotic administration.
Positive
Pinto
Thirukumaran
et al.
The Impact of Electronic Health
Record Implementation and Use
on Performance of the Surgical
Care Improvement Project
Measures
2015 Retrospective
Observational Study
1816 Strong Memorial
Hospital/Highland
Hospital
Compared SCIP measures pre-EHR to post-EHR. They found a decline
in odds of urinary catheter removal and blood glucose control after
surgery in the months immediately following EHR deployment. After 3
months of deployment, there was a statistically insignificant
improvement in scores for these measures.
Negative
Flatow et al Quality Outcomes in the Surgical
Intensive Care Unit after
Electronic Health Record
Implementation
2015 Retrospective
Observational Study
1274/1229 Mount Sinai Analyzed quality indicators in a surgical ICU 2 years before and after the
implementation of an EHR. There was no difference in LOS, C.diff
colitis, readmission rate, and case mix indexes. Found an 85% decrease in
central line associated blood stream infections per 1000 catheter days and
a 28% decrease in mortality within the SICU. However, the study had a
significant number of cofounders including the use of daily goals sheets
for central line necessity, hiring of more physician extenders, and
palliative care involvement for early patient transfers.
Positive
COMPUTERIZED PROVIDER ORDER ENTRY (CPOE)
Webb et al. Reducing Surgical Site
Infections through a
Multidisciplinary
Computerized Process for
Preoperative Prophylactic
Antibiotic Administration
2006 Prospective
Observational Study
unknown Atlanta Veterans
Administration
Hospital

Implemented a computerized order entry option for
preoperative antibiotics with practice improvement,
improving appropriate and timely administration. Found a
significant decrease in clean wound infection rates from
2.7% to 1.4% during the 1-year study period.
Positive
Liu et al. Using Information
Technology to Reduce the
Inappropriate use of Surgical
Prophylactic Antibiotic
2008 Prospective
Observational Study
858 Taichun Veterans
General Hospital
Implemented a physician education program and
computerized reminder system to order post-operative
antibiotics according to guidelines. There was no change
in postoperative wound infection rates, but there was a
decrease in the use of prophylactic antibiotics for clean
cases and decreased duration of prophylactic antibiotics
for clean contaminated cases.
Positive
Haynes et al. Effectiveness of an
Information Technology
Intervention to Improve
Prophylactic Antibacterial
use in the Postoperative
Period
2010 Prospective
Observational Study
2608/2808 University of
Pennsylvania
Studied the implementation of an order set preventing
prophylactic antibiotics to be ordered for longer than a
specified time period (20 hours or 44 hours after surgery
in non-cardiac and cardiac surgery patients respectively).
Timely discontinuation of antibiotics increased from
38.8% to 55.7%. This discontinuation was virtually only
present in locations of the hospital where the electronic
CPOE would trigger, suggesting it was not an educational
improvement.
Positive
Appari et al. Medication Administration
Quality and Health
Information Technology: a
National Study of US
Hospitals
2011 Retrospective
Observational Study
Unknown Dartmouth, The
Health Information
and Management
Systems Society
Analytics Database
Analyzed data from nationwide hospitals to determine if
the use of EHR and/or CPOE had an effect on the
administration of recommended medications. Found a
small increase in the odds of receiving the appropriate
preoperative antibiotics and VTE prophylaxis in hospitals
with EHR and CPOE. Also found hospitals demonstrated
better medication compliance with increased experience
with EHR or CPOE.
Positive
Van Sise et al. Improving the Selection of
Recommended Prophylactic
Antibiotics Using an
Electronic Medical Record
2012 Retrospective
Observational Study
934/938 Stony Brook
Hospital
Retrospectively looked at the use of prophylactic
antibiotics before and after the addition of computerized
order sets for antibiotics. There was an increase in the use
of recommended antibiotics from 43.4% to 58.1% after
order set CPOE.
Positive
ELECTRONIC OPERATIVE NOTES
Laflamme et
al.
Efficiency,
Comprehensiveness and cost
effectiveness when comparing dictation and
electronic templates for
operative reports
2005 Prospective observational
study
138/198 Wishard Memorial
Hospital
Compared template electronic notes to traditional dictated
notes. Time to verified completed document was 0.46 hours
v 374 hours for the template group compared to
dictation group. Estimated an average monthly saving of
650 dollars from not having to pay for dictation services.
“Key elements” were present in 97% of template
electronic reports and 85% of dictated reports. Mean time
to produce the report was slightly longer in the template
group (6.77 minutes compared to 5.96 minutes.
Positive
Cowan et al. Electronic Templates versus
Dictation for the Completion
of Mohs Micrographic
Surgery Operative Notes
2007 Retrospective
Observational Study
58/52 Johns Hopkins
Medical Center
Compared dictated operative notes using a template to
electronic template operative notes. The dictated notes
required more than a minute longer to complete than
those complete by templates. Editing of notes for
dictations was 201 seconds compared to 41.6 seconds for
electronically generated notes. Template electronic notes
took 0.115 days to sign versus 20.7 days to sign dictated
notes. For dictated notes, 81 % had at least one error. 5.77
% of electronic template notes had one or more errors.
Positive
Park et al. Electronic Synoptic
Operative Reporting:
Assessing the Reliability and
Completeness of Synoptic
Reports for Pancreatic
Resection
2010 Prospective/Retrospective
Observational Study
112/102 MSKCC Electronic synoptic operative reports were developed for
pancreatic resections and compared to prior dictated
operative notes by the same surgeon for the same
procedure. The operative reports were evaluated with a
checklist. Electronic notes had significantly higher
completeness checklist scores compared to dictated notes
(88.8% versus 59.6%) and were available in median 0.5
days compared with 5.8 days for dictated operative notes.
Notes were completed in an average of 4 minutes, which
was not compared to dictation.
Positive
Hoffer et al. Structured electronic
operative reporting:
Comparison with dictation in
kidney cancer surgery
2011 Retrospective
Observational Study
158/97 Princess Margaret
Hospital and the
Ontario Cancer
Center
Creation of an electronic, online service for electronic
operative note creation for urologists. Increased
completion rate from 68% to 92% with structured notes
compared to dictated notes. There was no difference
between attending staff and trainees, and physicians
chose which method they wanted to use. 30% of dictated
notes were completed in over 5 days and the median time
for electronic notes was 2 days.
Positive
Ghani et al. Smart electronic operation
notes in surgery: An
innovative way to improve
patient care
2014 Retrospective
Observational Study
50/50 Royal London
Hospital
Audit of 50 operative notes before and after the
implementation of electronic operative notes showed an
improvement in operative note completeness. Prior to
electronic note, 60% contained closure details, 69%
included antibiotics at induction, and 66% had legible hand
writing. After electronic operative notes, 100% included
closure details, antibiotics, and were legible.
Positive
INTERNET
Melloul et al. Donor Information for
Living Donor Liver
Transplantation: where can
Comprehensive Information
Be Found?
2012 Qualitative Research NA Internet Used the EQIP (Ensuring quality information for patients)
instrument to analyze living donor liver transplantation
information found through the first 100 websites identified
through 3 search engines, resulting in 32 unique websites.
A median number of 16 out of 36 criteria were met.
NA
Bruce-Brand et al. Assessment of the Quality
and Content of Information
on Anterior Cruciate
Ligament Reconstruction on
the Internet
2013 Qualitative Research NA Internet Used the JAMA benchmark, DISCERN criteria, and
HONcode certification to analyze the content returned
when ACL reconstruction was queried by analyzing the
first 60 returned sites on 4 search engines. Websites with
HONcode certification had significantly higher mean
DISCERN scores. Academic institutions had higher
DISCERN scores.
NA
Fast et al. Evaluating the quality of
Internet health resources in
pediatric urology
2013 Qualitative Research NA Internet Used DISCERN and HONcode to analyze 60 websites
identified with Google for the terms circumcision, posterior
urethral valves, and vesicoureteral reflux. 25-30% of the
websites were HONcode certified. Out of the maximum
score of 80, the average DISCERN Plus score was 60, 40,
and 45 respectively.
NA
Sullivan et al. Can Internet Information on
Vertebroplasty be a Reliable
Means of Patient Self-
Education?
2014 Qualitative Research NA Internet Used a rating system to determine if the first 35 articles on
3 search engines contain one indication, one risk and one
benefit on vertebroplasty. 43% of sites were adequate with
sites lacking most in risks and contraindications to
procedures, especially in academic centers.
NA
Corcelles et al. Assessment of the quality of
Internet information on
sleeve gastrectomy
2015 Qualitative Research NA Internet Used the JAMA benchmark, DISCERN criteria, and
HONcode certification to analyze the content in 50 sites for
sleeve gastrectomy. Using the mean of three separate
scorers, the average score 46.3 out of 80. Academic
institutions had higher DISCERN scores.
NA
Fortier et al. Web-Based Tailored
Intervention for Preparation
of Parents and Children for
Outpatient Surgery
2015 Randomized Controlled
Trial
38/44 Children’s Hospital
of Orange County
and Yale
Children’s
Implemented a web-based tailored pre-operative
educational intervention for both parents and children.
Found significantly decreased anxiety of children upon
entrance to the OR and introduction of the mask as well as
decreased parent anxiety in preoperative holding according
to the Modified Yale Preoperative Scale and the State-Trait
Anxiety Inventory, respectively.
Positive
PATIENT WEB PORTALS
Burke et al. Transforming Patient and
Family Access to Medical
Information
2010 Prospective
Observational Study
252 Miami Children’s Hospital Developed a web-based patient accessible electronic health
record that contained textual and image data. 252 of 270
(93%) of parents offered access became users of the
system. Image data was accessed more frequently than
textual data. The resource was used more frequently while
patients were in the hospital (67% v 33% of total logins).
No patients or families requested to see their paper charts
during the study period.
Positive
Baucom et al. Case Report: Patient Portal
Versus Telephone Recruitment for a Surgical
Research Study
2014 Prospective
Observational Study
391/74 Vanderbilt
University Medical
Center
Study compares the recruitment of patients who have
undergone a ventral hernia repair for a research study either
through telephone call or patient web portal messaging.
Patients recruited through the portal were slightly younger
and more recently had undergone their operation compared
to patients recruited via telephone. The portal was
successful at recruiting 16% of the total study participants.
Positive
Shenson et al. Rapid Growth in Surgeons’
Use of Secure Messaging in
a Patient Portal
2015 Retrospective
Observational Study
20484 Vanderbilt
University Medical
Center
Analyzed three years of patient-initiated portal message
threads and found that secure messages accounted for
11.5% of all surgical outpatient interactions during the
study period. The use of portal messaging gradually
increased over the three year period (5.4 % in 2008 to
15.3% in 2010).
Neutral

The following paragraphs present the evidence for the effects of HIT on surgical patients and practice, organized by type of technology.

3.1 Electronic Health Records

Fifteen articles were identified containing data-driven studies on the impact of EHRs on the care of surgical patients.[18-32] These articles varied in their study design and outcomes.

Four studies examined the impact of EHRs on the care of post-surgical patients. Pinto Thirukumaran and colleagues conducted a historical comparison study, which found that Surgical Care Improvement Project (SCIP) measures of quality such as early Foley catheter removal and adequate blood glucose control declined significantly in the first 3 months after EHR implementation but leveled off after 3 months.[31] Another study, analyzing a 4.5 year period before and after the implementation of an EHR at Xijing Hospital in China, found that the length of hospital stay significantly decreased in surgical patients admitted to cardiovascular and orthopedic surgical specialties for the specific diagnoses of intervertebral disc disorders and ventricular septal defects by an average of 2.3-2.8 days.[29] Flatow and colleagues found an 85% decrease in central line associated blood stream infections per 1000 catheter days and a 28% decline in mortality within a surgical intensive care unit after the institution of an EHR; however, there were many associated confounders.[32]

Stengel and colleagues conducted a RCT that randomized 80 patients to charting with either traditional paper-based methods or using hand-held devices on an orthopedic surgery inpatient unit.[21] This study showed a significant improvement in the daily documentation with the handheld device as measured by the generation of International Classification of Disease (ICD) diagnosis codes, with an increase in the median number of diagnoses per patients from 4 to 9. In addition, the investigators reported a significant decrease in the time required for handheld documentation (from 10-15 minutes to 2-3 minutes) as the study period progressed, but they did not compare the time for completion of the hand-written notes to the electronic notes.

Six articles were focused on the effects of computerized alerts to notify providers of critical information, such as laboratory results or the need for prophylactic antibiotic dosing, another major SCIP initiative.[22-27] Staes and colleagues performed a prospective observational study focused on outpatient laboratory monitoring of liver transplant patients at the LDS Hospital in Salt Lake City, Utah. The investigators compared laboratory reporting by traditional methods such as fax and postal mail with a computerized alerting system in an EHR. They found a significant improvement in the review of laboratory results in transplant patients using a computerized alerting system.[25] With the traditional reporting process, 34% of laboratory results did not reach the office and although the results were available in the EHR, no alert notified physicians that the new result was present. Using electronic reporting, 0.8% of computerized lab notifications were not reported to an appropriate clinician. Nurses were able to review the results much quicker with the computerized notification (9.2 hours compared to 33.4 hours).

The remaining studies on computerized alerts were centered on anesthesia information management systems (AIMS), integrated electronic record systems for anesthesia providers. Although surgeons themselves may not interact with the AIMS directly, these systems have direct impact on surgical patients. AIMS can provide structured data entry fields and point-of-care electronic alerts, preventing providers from continuing documentation until certain fields are complete. In a recent retrospective observational study, Choi and colleagues reviewed anesthesia documentation during a 3-year period before and 1-year period after the institution of AIMS, and evaluated documentation quality based on three metrics, clinical pertinence indicators from SCIP, elements of performance (EP) from The Joint Commission (TJC), and guidelines from the Centers for Medicare and Medicaid Services (CMS). They found a significant improvement in adequate documentation including medication dosages, physiological status, mental status, and pain scales, attributable to data entry fields that required completion prior to advancing.[30] They did not find improvement in compliance of antibiotic administration, noting that the AIMS could have been optimized by inclusion of a computerized alert as a reminder to administer the antibiotics within 60 minutes of incision. Schwann and colleagues prospectively analyzed a 6-month period before and after implementation of medical record point-of-care electronic alerts for prophylactic antibiotic administration and found a significant increase in antibiotic compliance, from 31% to 92%, and decrease in overall surgical site infections, from 1.1% to 0.7%.[27] Other researchers also found electronic alerts in the AIMS to increase appropriate and timely antibiotic administration, but the existence of other confounding factors could not be excluded, such as continuing education or changing practice patterns. The improvement was greater in studies starting out with poor compliance. For example, appropriate perioperative antibiotic administration rates increased from 20% to 57% in 2005 at Vanderbilt University Medical Center and from 69% to 92% in 2006 at University of Michigan Health Center.[22, 23] More recent studies with baseline antibiotic compliance rates over 80% showed a less than 10% improvement.[24, 26]

Four large-scale observational studies evaluated clinical decision support systems (CDSSs) specific for surgical patients.[18-20, 28] CDSSs include software designed to make recommendations and directly aid clinicians in appropriate decision-making.[33] In 1989, Larsen and colleagues assessed infection rates before and after implementing a computerized decision analysis tool for determining if surgical patients should receive pre-operative antibiotics.[18] Although they reported a decrease in surgical site infections (SSIs) after deploying the computerized decision support (1.8% to 0.9%), this effect was not statistically significant after adjusting for the larger quantity of clean cases in the cohort with decision support. They did have an 18% improvement in timing of prophylactic antibiotic administration, likely due to the impact of placing physician reminder stickers in the patient charts of those undergoing procedures deemed to benefit from antibiotic use. In two studies, a CDSS used patient characteristics to risk stratify the need for venous thromboembolism (VTE) prophylaxis. In 2000, Durieux and colleagues showed an improvement in compliance with VTE prophylaxis guidelines from 82.8% in the control (i.e., no CDSS) to 94.9% in the intervention group among orthopedic surgery patients in an alternating time-series designed study, with three 10-week intervention periods, four 10-week control periods, and a 4-week washout between each period.[20] In 2010, Haut and colleagues conducted a historical comparison study on a similar CDSS for adult trauma patients and found compliance improved from 66.2% in a 1-year baseline period (no CDSS) to 84.4% in a 3-year period after CDSS implementation.[28] They also found a significant decrease in preventable VTE events, from 4 events in the 1-year control period to 4 events in the 3-year intervention period.

3.2 Computerized Provider Order Entry

The review identified five articles highlighting the use of CPOE in surgical practice.[34-38] Four observational studies showed an improvement in appropriate prophylactic antibiotic administration with the use of CPOE or electronic pre-operative order sets.[34-36, 38] Webb and colleagues reported a decrease in the incidence of clean wound SSIs from 2.7% to 1.4% during a 1-year study period with the implementation of CPOE along with educational practice improvement initiatives.[34]

Prophylactic antibiotics may not be indicated for all cases, and inappropriate perioperative antibiotic administration is not without risk. One study at a Veteran’s Hospital in Taiwan showed that a physician education program in conjunction with computerized reminders decreased the ordering of prophylactic antibiotics in clean cases in otolaryngology.[35] Although prophylactic antibiotics are often indicated, multiple repeated doses of antibiotics in the postoperative setting without infection are not, and may increase hospital antibacterial resistance.[39, 40] Haynes and colleagues implemented a CPOE system that restricted the ability of providers to order antibiotics specified as prophylactic beyond a recommended time point.[36] The computerized decision support in conjunction with CPOE determined the appropriate duration of antibiotic therapy, improving timely discontinuation of antibiotics from 38.8% to 55.7% over an 8-month period.

Appari and colleagues used nationwide databases to determine if the use of EHR and/or CPOE has an effect on the administration of recommended medications.[37] They performed a comparison of the Health Information and Management Systems Society (HIMSS) Analytics Database, which surveys 5281 non-federal acute-care hospitals in the United States for hospital characteristics and operational status of HIT applications, and CMS Hospital Compare Database, which provides medication-related process quality measures for more than 3470 non-federal acute-care hospitals. In hospitals with EHR and CPOE, they found 13% and 29% increases in the odds of receiving preoperative antibiotics and appropriate VTE prophylaxis, respectively. Interestingly, the effect was more prominent in institutions where EHR or CPOE had been in place for a longer period of time and each additional 2 years of technology use was associated with 6-15% higher odds of compliance. This study was conducted prior to the Affordable Care Act and limited by a lack of data about dates of HIT implementation for many hospitals.

3.3 Electronic Operative Notes

This review found 5 studies evaluating the use of electronic operative notes in surgical care.[41-45] Each article reported either a retrospective or prospective observational study consisting of sample sizes with less than 200 notes in each arm. All studies showed greatly improved inclusion of crucial information, such as closure details, anesthesia, and antibiotics in electronically generated notes.

Ghani and colleagues compared 50 electronic and 50 handwritten operative notes for emergency orthopedic trauma surgery, finding that all electronically generated notes were legible in comparison to 66% of hand-written operative notes.[45] Four of the studies reported a significant decrease in the time to finalization of electronic notes, with electronic notes being completed in 0.115. − 0.5 days compared to 5.8 −20.7 days for dictated notes.[41-44] Most studies compared non-templated hand-written or dictated notes to templated electronic notes and included operative reports from different surgeons. Creation of the note took slightly longer (mean 6.77 versus 5.96 minutes; p = 0.036) for electronic notes compared with dictated notes in a 2005 study of reports for common obstetrical and gynecologic procedures performed at the Wishard Memorial Hospital, a county hospital in Indianapolis, Indiana.[41]

Cowan and colleagues showed that for a specific operation, Mohs micrographic surgery, editing of the notes was much shorter for electronic notes than for dictation (41.6 seconds versus 201.1 seconds).[42] They compared dictated notes based on an outline of the procedure to electronic notes based on a template using a system designed at Johns Hopkins Medical Center.[42] Even though both notes were generated based on a template, significantly more of the dictated notes contained an error (81.03%) compared to electronic notes (5.77%).

Park and colleagues conducted a historical case controlled comparison of electronic notes to previously dictated notes by the same surgeon performing the same procedure of pancreatic resections.[43] Electronic notes had significantly higher completeness checklist scores compared to dictated notes (88.8% versus 59.6%) and were available in median 0.5 days compared with 5.8 days for dictated operative notes. Electronic notes were completed in an average of 4 minutes.

3.4 Surgical Consumer Health Information on the Internet

A total of 6 articles studied Internet resources for surgical patients and disease processes. Five of the articles analyzed the quality of information available on the Internet for a particular disease or procedure, including resources about living donor liver transplantation, anterior cruciate ligament reconstruction, circumcision, posterior urethral valves, vesicoureteral reflux, vertebroplasty, and sleeve gastrectomy.[46-50] These studies used popular search engines to determine the quality of websites returned in response to health related terms. Three of these studies used the DISCERN criteria and presence or absence of the HONcode seal to determine the quality of information.[47, 48, 50] One article used author-generated criteria to grade the websites and another used the Ensuring Quality Information for Patients (EQIP) tool.[46, 49]

DISCERN is a reliable instrument designed to judge the quality of written consumer health information regarding treatment choices.[51] The DISCERN score ranges from 0-80 based upon publication reliability, the quality of information on different treatment choices, and the overall rating.[50] The Health On the Net (HON) Foundation is a nonprofit, nongovernmental organization, accredited for establishing ethical standards for health-related information on the Internet.[52, 53] Obtaining HONcode certification requires individual websites to apply for evaluation. The HONcode seal accredits websites based on the transparency and quality of the information provided.[50] The EQIP instrument is a checklist applicable to all information types for evaluation of quality, readability, and design aspects of written information. It has been expanded for use in evaluation of health-related information.

Regardless of the scoring criteria utilized, all studies reported that the quality of health information on the Internet about these specific surgical procedures was poor.[46-49] Mean DISCERN criteria scores ranged from 40 – 60 (out of 80) and only 4-30% of the websites bore the HONcode seal. Websites with HONcode certification had significantly higher mean DISCERN scores (58.0 v 39.8).[47] Two studies found that academic institutions had improved quality of websites based upon DISCERN scores (approximate 10-point improvement) compared to average quality of all websites combined (including physicians, academic, commercial, social network, non-physicians, and unspecified websites).[47, 50] These studies were limited in that they typically analyzed one surgical procedure or problem.

Fortier and colleagues conducted a small-scale RCT in 2015 which evaluated a tailored web-based intervention for surgical patients.[54] Children undergoing elective outpatient surgery and their parents were randomized to the use of an Internet-based intervention preoperatively or standard of care (no intervention). Anxiety levels for both children and parents on the day of surgery were decreased with the intervention according to the Modified Yale Preoperative Scale and the State-Trait Anxiety Inventory, respectively. The study consisted of a small sample size of approximately 40 patients in each arm, and participation was limited to children without developmental delays and parents with available Internet access.

3.5 Patient Web Portals

The review identified three articles that studied the effects of patient web portals on surgical care.[55-57] All of these studies were observational and involved web-based applications allowing patients and their family members to view portions of the EHR or interact with healthcare systems through messaging. In one study, parents of patients undergoing congenital cardiac surgery at Miami Children’s Hospital from 2006 to 2009 were offered access to a system that allowed users to view admission notes, discharge summaries, discharge instructions, operative images, and daily bedside images of the patient. During the study period, 252 of 270 of parents (93%) offered access became users of the system. Users accessed the system more often while the patients were in hospital than after discharge (67% v 33% of total logins). Imaging data were viewed significantly more frequently than textual data.[55] At Vanderbilt University Medical Center, a comprehensive patient portal was shown to be a useful resource in the recruitment of participants for a study of outcomes after ventral hernia repair, with 44% of study participants having a registered portal account and 16% of the participants recruited through portal messaging.[56] Shenson and colleagues examined the growth in adoption of patient-provider secure messaging through the same portal relative to outpatient clinic visits at Vanderbilt University Medical Center in the 3-year period after portal implementation. This study demonstrated that in surgical specialties, portal messaging accounted for 11.5% of all outpatient interactions (i.e., message exchanges and clinic visits) in surgical practice. Furthermore, portal message exchanges between surgical patients and providers continued to increase over time, with messaging accounting for 5.4 % of outpatient interactions in 2008 and 15.3% in 2010.[57] The exact nature of patient and provider interactions conducted through messaging was not explored.

4. Discussion

This comprehensive review reveals a paucity of research about the effects of HIT in surgical practice and an overall poor quality of available evidence. Our review identified 34 studies evaluating HIT effects on the care of surgical patients, and the grade of evidence was predominately low. The Affordable Care Act has stimulated rapid implementation and adoption of EHRs and CPOE. Increasing access to and use of the Internet by patients has prompted the emergence of consumer HIT. Although these technologies are becoming ubiquitous in healthcare as organizations respond to regulatory requirements and consumer demands, they are not new. Computer-based health records were implemented as early as the late 1950s using punch card technologies, and patients have been seeking health information on the Internet for decades. Many of the pioneering researchers in the fields of health informatics were primary care or medical specialty providers. Therefore, research about the development and evaluation of HIT for surgical providers and patients has been limited.[58, 59]

Available evidence about the use of a variety of HIT tools by surgical providers does however demonstrate three consistent trends in the effects of these technologies: enhanced quality of surgical documentation, increased adherence to guidelines for medication administration sometimes with associated better clinical outcomes, and improvements in patient care with tools for alerting providers. Improved documentation quality was an early goal for EHR systems and has been demonstrated in non-surgical settings.[60, 61] With regard to surgical documentation, one small randomized trial of EHRs for hospitalized orthopedic surgery patients and several non-randomized comparative studies of templated electronic operative reports for a variety of surgical procedures and specialties have shown significant improvements in inclusion of diagnoses and critical elements for documentation of operative procedures, respectively. Few of these studies examined the time required for completion of documentation, although electronic operative reports were available in the medical record significantly earlier than dictated procedure notes. The content of narrative dictated operative reports is often inconsistent and incomplete.[62] Electronic operative reports have several additional advantages as data from discrete fields can be employed for research and determination of outcomes.[63] Thus, the improvements in documentation quality and benefits of data reuse are likely to outweigh the increased time for report generation in the long term, although further research is needed to prove this hypothesis.

Appropriate perioperative antibiotic administration and VTE prophylaxis have been the focus of surgical quality initiatives over the last several decades, and this review provides some evidence that HIT can improve this aspect of surgical practice. Several non-randomized comparative studies revealed that adjuncts to the EHR and CPOE, such as clinical decision support and computerized alerts could improve quality measure documentation and receipt of the appropriate medication for the appropriate length of time. Few studies, however, translate these process measures into improvements in clinical outcomes. A small, but statistically significant, decrease in the incidence of SSI and incidence of VTE was found in two studies.[28, 34]

Our review provides good evidence that computerized alerting systems within EHRs can improve surgical patient care. Reminders improved laboratory monitoring of transplant patients and prophylactic antibiotic dosing in the operating room, and CPOE effectively prohibited physicians from ordering inappropriate post-operative “prophylactic” antibiotics beyond the recommended time frame.[36] We believe computerized reminder systems could support a wide range of quality-improvement activities for surgical care. The widespread implementation of EHR and CPOE systems are an appropriate framework for the integration of further CDSS in various surgical specialties and practice settings. However, for these systems to be accepted and improve patient care, they will need to be well incorporated into clinical workflows, which have not been well studied in surgery.

Consumer health informatics is an emerging area of research. Evidence about the use of consumer-oriented HIT in surgical practice is too limited to offer strong recommendations, but this review did identify several important areas for future research. In 2004, patient access to electronic health records became a federal mandate, leading to the emergence of technologies such as patient portals.[55] Patient portals are web-based applications that provide a means for patients and families to interact with health care systems and access health information.[56] Our review identified two studies that demonstrated rapid adoption of patient portals by surgical providers and patients. However, the effects of these interactive and engagement technologies are unknown and should be the subject of future research.

Several studies showed that Internet-based health information resources for specific surgical problems and procedures are often incomplete and sometimes misleading, based on criteria developed by clinical or web experts. With the increasing use of Internet resources by both providers and patients, there are growing concerns about the quality and validity of the available information.[47, 64] Prior reviews have identified hundreds of invalidated instruments for measuring the quality of health information on the Internet.[65, 66] Consumer health information needs are poorly understood and understudied, and the value of a particular resource to a patient or caregiver may not be best measured by such criteria. This review identified one RCT that showed a decrease in the anxiety of the parents of children undergoing outpatient surgery after using a web-based educational intervention.[54] Future studies of consumer HIT should employ both high quality designs and consumer-focused outcomes to measure effectively the impact of such resources and tools in a specific context.

Our study has several limitations. First, our review only included literature available in the English language, and it is likely that relevant studies published in other languages were missed. Our research team is seeking collaborators to assist with inclusion of such studies in future work. Second, we did not define an explicit question to be answered by this review, as the quantity and nature of the available literature in the domain of surgery was not known. This review serves as one of the first comprehensive summaries of HIT applied to the domain of surgery in the information age and defines important gaps in knowledge and areas for future research. Finally, the paucity of data and heterogeneity of studies precluded a formal meta-analysis. As this field evolves and additional evidence becomes available, future reviews should address very specific effects and combine findings when appropriate.

Conclusions

In all areas of health care, including surgery, there has been rapid implementation and adoption of HIT by providers and patients. Existing large cross-sectional studies about the effects of HIT are confounded by variations in patient populations and practice patterns across clinical specialties. There is a paucity of data and overall low quality of evidence regarding HIT in surgical practice. We identified three consistent trends in the effects of these technologies in surgery including an improvement in the quality of surgical documentation, increased adherence to guidelines for medication administration, and improvements in patient care with provider alerts. Further research is needed to optimize the incorporation of electronic documentation, CPOE, and CDSS into surgical workflow and to evaluate the effects of HIT on surgical outcomes. In addition, more and better quality studies with consumer-focused outcomes are needed to evaluate the effects of web-based patient educational and engagement technologies to determine the impact of such resources on surgical patients.

Acknowledgements

Jamie Robinson was supported by the 5T15LM007450 training grant from the National Library of Medicine.

Footnotes

Author Contributions

GP Jackson conceived the work, reviewed articles, supervised the project, and assisted in manuscript preparation. H Huth assisted in review and selection of included studies. JR Robinson coordinated the review methods, reviewed articles, and prepared the manuscript. All authors reviewed and approved the final manuscript.

Disclosures

None of the authors have reported conflicts of interest related to the research.

Presentation February 3, 2016 at the 11th Annual Academic Surgical Congress

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