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. 2015 Dec 26;54(3):204–214. doi: 10.2486/indhealth.2014-0091

Effectiveness of progressive muscle relaxation therapy as a worksite health promotion program in the automobile assembly line

Bala Murali SUNDRAM 1,*, Maznah DAHLUI 1, Karuthan CHINNA 1
PMCID: PMC4939865  PMID: 26726829

Abstract

The aim of this study was to examine the effectiveness of Progressive Muscle Relaxation (PMR) as part of a Worksite Health Promotion Program on self-perceived stress, anxiety and depression among male automotive assembly-line workers through a quasi-experimental trial. Two assembly plants were chosen with one receiving PMR therapy and the other Pamphlets. Intention-to-treat analysis was conducted to test the effectiveness of the relaxation therapy. Stress, Depression and Anxiety levels were measured using the shortened DASS-21 questionnaire. Data were analyzed using Chi-square, Independent sample t test and Repeated-measures analysis of variance to test the significance of the effects of intervention (time * group) for the measures of Stress, Depression and Anxiety. Significant favourable intervention effects on stress were found in the PMR group (Effect size=0.6) as compared to the Pamphlet group (Effect size=0.2). There was a significant group *time interaction effect (p<0.001) on Stress levels. Depression and Anxiety levels were minimal at baseline in both the groups with mild or no reduction in levels. The improvement in stress levels showed the potential of PMR therapy as a coping strategy at the workplace. Further research in this field is necessary to examine the beneficial effects of coping strategies in the workplace.

Keywords: Psychosocial stress, Occupational health and safety management system, Occupational epidemiology, Risk management, Workload

Introduction

Stress is a major public health concern as of recent decade. An imbalance between excessive demands and a person’s ability to cope with them, ultimately leads to stress. Stress has harmful consequences on the physical, psychosocial and mental health thus causing deleterious effect on the individual, organisation and the society1, 2).

Automotive assembly line work is often performed in a workplace environment with physical hazards like noise, vibrations and dangerous machines which can be important stress factors3, 4, 5). The feeling that supervisors do not care about creating a good work environment is another important factor of stress6, 7, 8, 9, 10). Furthermore, technical development in assembly line work, especially in large companies, has often resulted in more complicated tasks for the workers who may have difficulty in over-viewing all the steps in production. This can easily build up a fear of uncertainty and naturally more stress.

Considering these issues, implementation of stress management training in the form of a Worksite Health Promotion Program (WHPP) has become pertinent. Several WHPP to curb job strain have been developed over the years to counter occupational stress, anxiety and depression. The number of studies on worksite stress intervention for the past decade has been gradually increasing and evidence for its effectiveness has been accumulating11). Stress management training provides a psychological education program for individual employees to teach and empower themselves, hence becoming aware and develop effective skills to cope with stress12, 13). The development of stress management programs at workplaces are still rather limited14).

Evidence suggests that stress relaxation techniques are one of the most effective training programs to enhance psychological resources and reduce psychological distress15, 16). Majority of stress relaxation techniques are considered safe in healthy adults and there have been no severe adverse effects reported17). Hence, health education in the form of individual-focused Progressive Muscle Relaxation (PMR) therapy is essential in coping with stress.

PMR is an effective and widely used strategy for stress relief that creates a state of deep relaxation by involving alternate tensing and relaxing of muscles18). It was developed by Edmund Jacobson19, 20) based on the theory of psycho-biological state called neuromuscular hypertension as the basis for a variety of negative emotional states and psychosomatic diseases21).

The objective of this study was to assess the impact of PMR as part of a WHPP on the level of stress, depression and anxiety among automotive assembly line workers. We hypothesized that stress, depression and anxiety scores of the PMR group will be significantly reduced as to the comparison group’s scores after applying the relaxation therapy.

Materials and Methods

Study design

A quasi-experimental study was conducted in two automotive assembly plants in a district in Malaysia over a period of 9 months from January 2012 to September 2012. The study population were automotive assembly line workers directly attached to the Body shop, Paint shop and Assembly section of the plant. Plant A was selected as the PMR group and Plant B the pamphlet group.

Inclusion criteria were all male workers directly attached to the production line and who had been working at the site for more than 1 year. Respondents with psychiatric illnesses with or without medication, having prior training or current use of relaxation therapy, working less than 1 year and respondents without consent were excluded.

An intensive effort was made to ensure that all employees at both automotive plants were made aware of this intervention, with details of the intervention kept strictly confidential. This effort included advertising the intervention at the in-house clinic and canteen, placing posters prominently in the clinic, handing out fliers in employee cafeterias during lunchtime and asking employees who had already participated to make their co-workers aware of this investigation.

Sample size estimation

Sample size was estimated using the Power and Sample size calculator22, 23) for continuous outcomes and two sample means with power of 80% and alpha of 5%. Sample size calculation was based on the mean outcome in control and experimental group as well as standard deviation of outcome for stress levels in a recent quasi-experimental on the impact of applied progressive deep muscle relaxation training on the level of depression, anxiety and stress among prostate cancer patients24). The calculated sample size was 147 in each group and total sample size required was 294 assembly workers. After considering an attrition rate of 20%, the calculated sample size in each group was 176 and total sample size was 352 assembly workers. Confidence interval was set at 95% and statistical significance declared at two-tailed p value <0.05.

The hypothesis tested in this study is as follows:

H10: Automotive assembly line workers do not report a decrease in stress, depression and anxiety levels as a result of participating in PMR therapy to a significant extent compared to automotive assembly line workers who do not participate.

H1A: Automotive assembly line workers report a decrease in stress, depression and anxiety levels as a result of participating in PMR therapy to a significant extent compared to automotive assembly line workers who do not participate.

Study procedure

Recruitment process in both the plants was undertaken within the assembly line in which an “Anti-Stress Wellness Clinic” was set up next to the already existing in-house clinic in both plants. The clinic was opened daily from Monday to Saturday, according to the hours stipulated by the management. Recruitment was targeted during their breaks to avoid any disruption to the work process at the company.

The intervention in Plant A was PMR therapy as part of a WHPP. Respondents from Plant A were taught and given a training session on the components of PMR techniques by the primary investigator who had himself undergone training with a certified trainer in relaxation techniques in the Department of Psychiatry and Rehabilitation Medicine, University Malaya Medical Centre. The respondents were briefed on stress and its ill effects followed by a 15 minute PMR training session.

During the relaxation session, the respondents were seated in a quiet room and were instructed to follow the PMR exercises demonstrated by the investigator. It involved a two-step process derived from Jacobsen’s original PMR (Jacobson, 1938) in which the respondents systematically tense for five seconds and relax for ten seconds different muscle groups in the body, starting with the feet, legs, hips, stomach, chest, back, shoulders, arms, hands, neck and face17).

The respondents were advised to practice the relaxation exercise at home. They were encouraged to keep a record, on their home-based relaxation practices in a mini-log booklet supplied by the researcher. To supplement the training session, the respondents were given graphical leaflets on PMR techniques in which they could use as a guide while practicing at home. The investigator initiated phone calls, short messaging services (SMS’s) and emails to encourage and monitor the respondent’s compliance.

Baseline assessment was done using the shortened Depression, Anxiety Stress Scale-21 (DASS-21) self–administered questionnaire to collect information on socio-demographic characteristics and level of stress. DASS-21 was used at baseline in January 2012 and end of each reinforcement sessions, 3rd month (March 2012), 5th month (May 2012), 7th month (July 2012) and 9th month (September 2012) to assess the stress levels. The four follow-up reinforcement sessions from baseline were conducted to promote compliance and to address issues in relation to the relaxation therapy.

The comparison group in Plant B was not given any relaxation therapy. They were only given pamphlets on stress and its ill-effects and only minimal general information on how to reduce stress in their daily life. Only two levels of stress assessments were done, at baseline and end of 9th month with DASS-21, as it did not require any formal training.

Research assessment

Self-administered DASS-21 is the short-form of Lovibond and Lovibond’s 42-item self-report which measures the negative emotional states of depression, anxiety and stress25). The questionnaire consists of three scales: DASS-Depression Scale (Cronbach’s alpha=0.81), DASS-Anxiety Scale (Cronbach’s alpha=0.85) and DASS-Stress Scale (Cronbach’s alpha=0.85)25, 26). There are seven items for depression (DASS-Depression), seven items for anxiety (DASS-Anxiety) and seven items for stress (DASS-Stress). The Depression scale assesses the dysphoria, hopelessness, devaluation of life, self-depreciation, adhedonia, inertia and lack of interest. The Anxiety scale assesses the autonomic arousal, skeletal muscle effects, situational anxiety and subjective experience of anxious affects and the Stress scale assesses the difficulty in relaxing, nervous arousal and being easily upset or agitates, irritable or over-react and impatient27). The DASS assessment has been translated into various languages28, 29, 30). The translated Malay version of DASS-21 demonstrated good concurrent and criterion-related validity with a Cronbach’s alpha of 0.7931).

In this study the Malay version of DASS-21 was used. Respondents were informed to use a 4 point Likert scale (0=Did not apply to me at all, 1=Applied to me to some degree, or some of the time, 2=Applied to me a considerable degree, or a good part of the time, and 3=Applied to me very much, or most of the time) to rate the extent to which they have experienced over the past 9 months. The respective scores for Stress, Depression and Anxiety subscale were calculated by summing the scores and multiplying by two to get the final score. The levels of severity ratings for Stress subscale are Normal (0–14), Mild (15–18), Moderate (19–25), Severe (26–33) and Very Severe (34+); whereas for Anxiety subscale are Normal (0–7), Mild (8–9), Moderate (10–14), Severe (15-19) and Very Severe (20+) and finally for Depression subscale are Normal (0–9), Mild (10–13), Moderate (14–20), Severe (21–27) and Very Severe (28+). The higher scores indicated greater stress, anxiety and depression levels25).

Statistical analysis

Data entry and analysis was done using the SPSS version 12.0.1 (SPSS Inc., Chicago, Illinois, USA). Descriptive statistics was computed in relation to the description of the sample (age group, marital status, level of education, salary obtained and assembly line units/sections), as well as means and standard deviations for the baseline and 9th month scores of DASS-21 questionnaire. Baseline demographic and stress levels of Plant A and Plant B were analysed using Chi-square and t-testing.

An Independent Sample Test (including mean, standard deviation, standard error mean, and Levene’s Test for Equality of Variances) was performed, as well as a t-test that gave t values, degrees of freedom (df), significance (two-tailed), mean difference, standard error (SE) difference and upper and lower level for 95% confidence interval of the standard error difference. The effect size (Cohen’s d) was calculated as a standardized measure of change32).

Inferential analysis was performed to address the research questions of this study using two-tailed tests and an alpha level of .05. Intention to treat analysis was performed to provide unbiased assessments of treatment efficacy and to ascertain the effects of intervention. Missing values among the participants lost to follow up were replaced with baseline score values. This principle was according to the last observation carried forward principle. Per protocol analysis was also conducted to allow the new treatment to show additional efficacy as it closely reflects the scientific model underlined in the protocol.

Repeated-measures analysis of variance (RMANOVA) was used to test the significance of the effects of intervention (time * group) for the measures of Stress, Depression and Anxiety. It was used in the analysis to compare the mean response over time between trial and comparison groups. The rationale for the RMANOVA is to regard time as a factor addition to treatment. A CONSORT checklist was used to improve the quality of the research33) as in Fig. 1.

Fig. 1.

Fig. 1.

CONSORT Flow Chart of Study

Results

A total of 468 respondents in Plant A and 293 in Plant B met inclusion criteria and participated in the study. At the end of study, there were 148 respondents in Plant A and 221 respondents in Plant B. The socio-demographic characteristics are shown in Table 1. Both groups are homogenous at baseline (p>0.05). Table 2 shows the homogeneity of the demographic characteristics of the participants who took part in the study as well as non-participants at the end of study in both groups.

Table 1. Socio-demographic characteristics of Group A (n=468) & Group B (n=293) at baseline.

Socio-demographic characteristics Group A (n=468) Group B (n=293) X2 (df) p-value

Mean (%) Mean (%)
Age (year)
20–25 255 (54.5) 170 (58.0) 1.415 (3) 0.702
26–30 170 (36.3) 102 (34.8)
31–40 32 (6.8) 16 (5.5)
>40 11 (2.4) 5 (1.7)
Marital status
Single 243 (51.9) 149 (50.9) 0.083 (1) 0.774
Married 225 (48.1) 144 (49.1)
Level of education
Certificate 249 (53.2) 148 (50.5) 0.524 (1) 0.469
Diploma 219 (46.8) 145 (49.5)
Basic salary (RM)
1000–2000 380 (81.2) 245 (83.6) 1.786 (2) 0.409
2001–3000 80 (17.1) 46 (15.7)
>3000 8 (1.7) 2 (0.7)
Assembly Unit
Paint shop 139 (29.7) 92 (31.4) 0.795 (2) 0.672
Body shop 179 (38.2) 116 (39.6)
Assembly shop 150 (32.1) 85 (29.0)

Table 2. Socio-demographic characteristics of Plant A & Plant B at 9th month.

Socio-demographic characteristics Completers (369) Non completers (392)


Group
A (148)
Mean (%)
Group
B (221)
Mean (%)
X2
(df)
p
value
Group
A (320)
Mean (%)
Group
B (72)
Mean (%)
X2
(df)
p
value
Age (year)
20–25 79 (53.4) 129 (58.4) 176 (55.0) 41 (56.9)
26–30 54 (36.5) 78 (35.3) 2.169 0.538 115 (35.9) 24 (33.3) 0.392 0.942
31–40 11 (7.4) 11 (5.0) (3) 23 (7.2) 5 (6.9) (3)
>40 4 (2.7) 3 (1.4) 6 (1.9) 2 (2.8)
Marital status
Single 74 (50) 108 (48.9) 0.045 0.831 164 (51.2) 41 (56.9) 0.764 0.382
Married 74 (50) 113 (51.1) (1) 156 (48.8) 31 (43.1) (1)
Level of education
Certificate 78 (52.7) 112 (50.7) 0.145 0.703 164 (51.2) 36 (50) 0.037 0.848
Diploma 70 (47.3) 109 (49.3) (1) 156 (48.8) 36 (50) (1)
Basic salary (RM)
1,000–2,000 121 (81.8) 189 (85.5) 3.470 0.176 261 (81.6) 56 (77.8) 0.814 0.666
2,001–3,000 25 (16.9) 32 (14.5) (2) 54 (16.9) 14 (19.4) (2)
>3000 2 (1.4) 0 (0) 5 (1.6) 2 (2.8)
Assembly Unit
Paint shop 40 (27.0) 69 (31.2) 1.026 0.599 103 (32.2) 23 (31.9) 0.343 0.842
Body shop 59 (39.9) 88 (39.8) (2) 114 (35.6) 28 (38.9) (2)
Assembly shop 49 (33.1) 64 (29.0) 103 (32.2) 21 (29.2)

Analysis was first conducted on Intention-to-Treat (ITT) basis, than replicated Per-protocol, after removal of non-completers, i.e., the participants who attended fewer than 5 sessions. Per-protocol analysis was conducted for 148 completers from Group A and 221 completers from Group B, who participated in all 5 sessions. In the per-protocol analysis, favourable interventional effects on stress levels were observed, more in Group A (F=256.246, df=1, p<0.001, Effect size=0.6) than compared to Group B (F=66.072, df=1, p<0.001, Effect size=0.2). Reduction in depression and anxiety levels in both the groups were however not significant with a very small effect size (<0.2).

Outcomes of DASS-21 Stress subscale

Table 3 shows the change in mean scores of DASS-21 Stress subscale for Group A and B from baseline to 9th month (within group). Significant changes occurred in Group A (moderate effect size) as compared to Group B (small effect size) across time. Table 3 also shows the difference in mean score of DASS-21 Stress subscale, between the groups at baseline and 9th month. The independent sample t test indicated no difference (p>0.05) in baseline scores for Group A (Mean=34.57, SD=3.74) and Group B (Mean=34.83, SD=2.40), but however there were significant differences (p<0.001) at 9th month between Group A (Mean=26.10, SD=6.64) and Group B (Mean=32.62, SD=4.83).

Table 3. Difference in mean scores (SD) of DASS-21 Stress subscale within and between groups across time.

Baseline Mean
(SD)
9th month Mean
(SD)
p-value
(within group)
Effect size
Group A 34.57 26.10 <0.001* 0.6 (moderate)
(3.74) (6.64)
Group B 34.83 32.62 <0.001* 0.2 (small)
(2.40) (4.83)
p-value (between groups) 0.29 <0.001*
Effect size 0.1 (small) 1.2 (large)

*statistical significance at α=0.05

Table 4 shows there was a significant main effect for group assignment [F(1,759)=270.27, p<0.001], indicating that both groups differed in their average DASS-21 Stress subscale scores across time. There was a significant main effect for time [F(1,759)=48,335.71, p<0.001], indicating that when the two groups were combined, the average at Baseline (Mean=34.70) was higher than the average at 9th month (Mean=29.36). Additionally, the interaction between group and time was also statistically significant [F(1,759)=272.45, p<0.001], indicating there was a significant difference in the Mean Stress subscale scores between Baseline and 9th month for the two groups.

Table 4. Results of Repeated Measure ANOVA with DASS-21 Stress subscale as the dependent variable across time.

Source of variance Sum of squares df Mean squares F p value
Group 7,139.87 1 7,139.87 270.27 <0.001*
Error (group) 20,054.89 759 26.42
Time 3,687,695.25 1 3,687,695.25 48,335.71 <0.001*
Group*time 20,786.04 1 20,786.04 272.45 <0.001*
Error (time) 57,906.68 759 76.30

*statistical significance at α=0.05

Outcomes of DASS-21 Depression subscale

Table 5 shows the change in Mean score of DASS-21 Depression subscale for Group A and B from Baseline to 9th month (within group). Reduction in Mean DASS-21 Depression scores occurred in Group A and Group B across time (p<0.001) with a small effect size (0.2). Table 5 also shows the difference in Mean score of DASS-21 Depression subscale between the groups at Baseline and 9th month. However, there were no significant differences (very small effect size<0.1) in the mean scores of DASS-21 Depression subscale at baseline and at 9th month, between Group A and B. In summary, the PMR therapy in Group A as well as pamphlets in Group B caused a small reduction in Depression levels among automotive assembly line workers over time.

Table 5. Difference in Mean scores (SD) of DASS-21 Depression subscale within and between groups across time.

Baseline Mean
(SD)
9th month Mean
(SD)
p-value
(within group)
Effect size
Group A 0.53 0.03 <0.001* 0.2 (small)
(0.98) (0.26)
Group B 0.47 0.03 <0.001* 0.2 (small)
(0.94) (0.26)
p-value (between groups) 0.14 1.0
Effect size <0.1 (very small) <0.1 (very small)

*statistical significance at α=0.05

Table 6 shows there was no significant main effect for group assignment [F(1,759)=0.71, p>0.05], indicating that both groups did not differ in their average DASS-21 Depression subscale scores across time. However there was a significant main effect for time [F(1,759)=186.06, p<0.001], indicating that when the two groups were combined, the average at Baseline (Mean=0.50) was slightly higher than the average at 9th month (Mean=0.03). However, the interaction between group and time was not statistically significant [F(1,759)=0.57, p>0.05], indicating there was no significant difference in the Mean Depression subscale scores between Baseline and 9th month for the two groups.

Table 6. Results of Repeated Measure ANOVA with DASS-21 Depression subscale as the dependent variable across time.

Source of variance Sum of squares df Mean squares F p value
Group 0.31 1 0.31 0.71 0.4 (>0.05)
Error (group) 334.54 759 0.44
Time 103.00 1 103.00 186.06 <0.001*
Group*time 0.31 1 0.31 0.57 0.4 (>0.05)
Error (time) 420.160 759 0.55

*statistical significance at α=0.05

Outcomes of DASS-21 Anxiety subscale

Table 7 shows the change in mean score of DASS-21 Anxiety subscale for Group A and B from Baseline to 9th month (within group). No significant changes occurred in Group A and Group B with very small effect sizes (<0.1) across time. Table 7 also shows the difference in mean score of DASS-21 Anxiety subscale between the groups at Baseline and 9th month. There were no significant differences with very small effect sizes (<0.1) in the mean score of DASS-21 Anxiety subscale at baseline and at 9th month between Group A and B, indicating that the PMR therapy in Group A and pamphlets in Group B did not play a significant role in the reduction of Anxiety levels among automotive assembly line workers over time.

Table 7. Difference in Mean scores (SD) of DASS-21 Anxiety subscale within and between groups across time.

Baseline Mean
(SD)
9th month Mean
(SD)
p-value
(within group)
Effect size
Group A 0.04 0.01 0.052 <0.1 (very small)
(0.27) (6.64)
Group B 0.05 0.01 0.025 <0.1 (very small)
(0.31) (0.16)
p-value (between groups) 0.66 0.70
Effect size <0.1 (very small) <0.1 (very small)

*statistical significance at α=0.05

Table 8 shows there was no significant main effect for group assignment [F(1,759)=0.03, p>0.05], indicating that both groups did not differ in their average DASS-21 Anxiety subscale scores across time. There was a significant main effect for time [F(1,759)=15.79, p<0.001], indicating that when the two groups were combined, the average at Baseline was slightly higher (0.05) than the average at 9th month (0.01) in both groups. However, the interaction between group and time was not statistically significant [F(1,759)=0.28, p>0.05], indicating there was no significant difference in the mean Anxiety subscale scores between Baseline and 9th month for the two groups.

Table 8. Results of Repeated Measure ANOVA with DASS-21 Anxiety subscale as the dependent variable across time.

Source of variance Sum of squares df Mean squares F p value
Group 0.002 1 0.002 0.03 0.85 (>0.05)
Error (group) 35.64 759 0.05
Time 1.06 1 1.06 15.79 <0.001*
Group*time 0.02 1 0.02 0.28 0.60 (>0.05)
Error (time) 50.93 759 0.07

*statistical significance at α=0.05

Discussion

At the end of study, there were 148 respondents in Plant A and 221 respondents in Plant B. Response rate was 32% in Plant A whilst Plant B reported 75% response rate among the participants. Non participants or drop outs accounted for 68% in Plant A as compared to 25% in Plant B. Those whom dropped out of the study mainly reported ‘poor work schedules’ as in lack of time to come for the relaxation therapy on a regular 2 monthly interval basis. Other reasons cited were ‘forgot to come’ and ‘personal reasons’. Statistically significant results were obtained even though the attrition rate was high in the PMR group as compared to the pamphlet group. Active relaxation techniques like PMR require a higher level of motivation for the participants to be compliant for effectiveness of the treatment to be demonstrated34). A large sample size was used, reporting a moderate effect size in the trial group (0.6) and accepted treatment lengths (5 sessions over 9 months) for the effectiveness of the stress management training35).

The format of this study involved a simple model without multiple measurement scales or multiple treatments. This allowed for careful attention to detail and control. Despite the two groups being well balanced with homogeneity in the demographic variables, there were some differences in terms of work demands and index of production between the two plants. Both the plants had a 12 hour, two shift system with Shift 1 commencing from 7 am to 7 pm whereas Shift 2 was from 7 pm to 7 am. However, Plant A produced an average of 250,000 units of passenger vehicles whilst Plant B produced an average of 100,000 units of passenger vehicles per annum. Plant A had inevitably a higher intensity of physical work load and demands to meet production targets as compared to Plant B. With this in view, Plant A was more ideal to examine the effectiveness of the PMR techniques considering it had a bigger study population with higher job demands. Plant B as a control group accounted for the effect of experience and learning among the participants. Future studies should acknowledge this limitation and perhaps a detailed analysis conducted to correlate the workload differences and index of production of the factories to self-perceived stress, depression and anxiety levels among the workers.

The present study suggests that even 10–15 minutes of PMR therapy per session was able to decrease self-perceived stress levels at the workplace. Our primary research question on whether PMR had a specific effect on work stress was best assessed post-intervention, with 5 follow-up assessments. This strategy allowed us to assess whether the respondents continued using the intervention and the degree to which the benefits were maintained. Our study further improved a recent meta-analysis36) suggesting that at least 6 sessions were needed to achieve favourable effects on health outcomes, otherwise the favourable effects were limited to just knowledge and professional efficacy.

The use of DASS-21 in our study may be considered not adequately objective, but it should be noted that the use of such measures is both a reliable and standard approach to studying the effects of interventions for work stress. There is good evidence that these measures are clinically useful and reliable. Although more objective measures might be more desirable in studies like this, there is currently no agreement amongst work stress researchers about which objective measures are both reliable and feasible for use in field studies37).

Only one study has tested the effects of a short duration, easy-to-implement stress management training to reduce stress in the automotive industry in Malaysia but with a multi component entity5). Our study is the first in-depth, single component study on effects of individual-focused PMR therapy on stress in the automotive industry. Studies that examine the effects of short duration, individual-focused stress management training as part of WHPP are deeply lacking. Poor organizational support that presume, stress management training is time-consuming, expensive and inability of workers to practice coping skills also attribute to high stress at the workplace38).

This study has a number of strengths that assert progress in the field of PMR therapy as part of WHPP to alleviate job stress. In the intention-to-treat analysis, a favourable significant intervention effect was observed in the PMR group as compared to the pamphlet group. The findings are in concordance to a meta-analysis that reported individual-focused stress management interventions are effective in reducing workers’ stress-related issue36, 38). Per-protocol analysis conducted had the advantage to provide a new treatment to show additional efficacy and it most closely reflects the scientific model underlined in the protocol.

Stress management and exercise related techniques are found to significantly reduce the long term side effects of stress. Other benefits include enhanced efficiency, effectiveness, increase in morale and overall attitude at the workplace39, 40, 41, 42, 43, 44, 45). The format employed in the study involved a simple model without multiple measurement scales or multiple treatments.

This allowed for careful attention to detail and control. In addition, the use of a comparison group accounted for the effect of learning experience among the participants. The two groups were well balanced at baseline. Preference for social contact afforded by direct, face-to-face individual-focused relaxation therapy sessions at the worksite reinforced effectiveness and somewhat the curiosity of the interested assembly line workers to participate46, 47, 48, 49, 50, 51, 52).

Limitations were that assessment with self-administered questionnaires was performed immediately after the course and long term durable outcomes were not assessed. By increasing the retention of teaching outcomes, continuous application and integrated repetition is mandatory, which was not attainable merely by the short duration interventions in the current study. Further studies using rigorous study designs as well as valid and objective evaluation instruments, such as salivary cortisol levels53) should be considered to evaluate the effects of individual-focused PMR techniques. The present study could not provide data on how long the effects remained after the intervention program. The post treatment measures were taken immediately after training. It would be beneficial to know how long these effects lasted and the cumulative effects of the intervention program. Another limitation of this study is that all of the study data were self-reported, which may have introduced bias. However, self-report is often the only feasible strategy to gather information concerning workers’ working conditions54).

The five reinforcement sessions in Group A itself might have served as treatment bias. Participants in Group A would have acquired the necessary skills and knowledge more effectively over the five reinforcement sessions which would have favoured a desired intervention effect as compared to Group B with only 2 reinforcement sessions. The study design was neither blinded nor randomised which might have introduced bias to the outcomes reported by participants and a confounding bias due to unknown confounders.

The participants were all male workers from the assembly plant which may not be applicable to the general working population. The frequency and duration of practice of PMR techniques before each reinforcement sessions were not available because the participants did not keep a detailed record despite being informed. The extent of practice at home and the workplace could have been analysed further which may have had some influence on the intervention effects.

Conclusion

This study contributes to the advancing knowledge in mental health among automotive assembly line workers and minimizing knowledge gaps in literature, learned resourcefulness and health. Results indicated that PMR therapy is effective in reducing some aspects of self-perceived occupational stress in these workers. Given the high stress levels reported among automotive assembly workers in previous studies including those in Malaysia3, 5, 6) short duration WHPP may facilitate automotive workers to be more productive and effective in service delivery46).

As preventive interventional studies targeting healthy workers also remain rather scarce in Malaysia, further research in this field is necessary, including examination of the frequency and methods of intervention sessions, the effects of intervention by gender, a larger and more varied sample and prospective study designs with more objective measures like job exposure matrix55).

Ethics

Ethical issues (Including plagiarism, Informed Consent, misconduct, data fabrication and/or falsification, double publication and/or submission and redundancy) have been completely observed by the authors. The study protocol was reviewed and approved by the Research and Ethics Committee of University Malaya on 16th of January 2012 (MEC Reference Number: 895.11).

Acknowledgments

We would like to thank all the respondents, plant supervisors and managers of both automotive assembly plants who assisted in the study.

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