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Journal of Oncology Practice logoLink to Journal of Oncology Practice
. 2016 May 24;12(6):e654–e669. doi: 10.1200/JOP.2015.005538

Lower Patient Ratings of Physician Communication Are Associated With Unmet Need for Symptom Management in Patients With Lung and Colorectal Cancer

Anne M Walling 1,, Nancy L Keating 1, Katherine L Kahn 1, Sydney Dy 1, Jennifer W Mack 1, Jennifer Malin 1, Neeraj K Arora 1, John L Adams 1, Anna Liza M Antonio 1, Diana Tisnado 1
PMCID: PMC4957255  PMID: 27221991

Abstract

Purpose:

Little is known about factors associated with unmet needs for symptom management in patients with cancer.

Methods:

Patients with a new diagnosis of lung and colorectal cancer from the diverse nationally representative Cancer Care Outcomes Research and Surveillance cohort completed a survey approximately 5 months after diagnosis (N = 5,422). We estimated the prevalence of unmet need for symptom management, defined as patients who report that they wanted help for at least one common symptom (pain, fatigue, depression, nausea/vomiting, cough, dyspnea, diarrhea) during the 4 weeks before the survey but did not receive it. We identified patient factors associated with unmet need by using logistic regression with random effects to account for clustering within study sites.

Results:

Overall, 15% (791 of 5,422) of patients had at least one unmet need for symptom management. Adjusting for sociodemographic and clinical factors, African American race, being uninsured or poor, having early-stage lung cancer, and the presence of moderate to severe symptoms were associated with unmet need (all P < .05). Furthermore, patients who rated their physician’s communication score < 80 (on a 0 to 100 scale) had adjusted rates of an unmet need for symptom management that were more than twice as high as patients who rated their physicians with a perfect communication score (23.1% v 10.0%; P < .001).

Conclusion:

A significant minority of patients with newly diagnosed lung and colorectal cancer report unmet needs for symptom management. Interventions to improve symptom management should consider the importance of physician communication to the patient’s experience of disease.

INTRODUCTION

Symptoms are prevalent among patients with lung and colorectal cancer, and patients with early-stage cancer have similar rates of symptoms as those with late-stage cancer.1,6-7 Recently, expert panels from the National Quality Forum and ASCO emphasized the importance of patient-reported outcomes, specifically around symptom management in routine cancer care.2 An understanding of the prevalence and presence of symptoms is important to guiding and implementing care systems to manage symptoms in cancer populations.3-5 Research has suggested that needs assessments may be more likely to identify patients who need intervention compared with quality-of-life assessments alone.4,5 Although an understanding of the presence of symptoms is a necessary first step for improving patient care, strategies should also focus on identifying patients with unmet needs for symptom management rather than presence of symptoms alone. For example, when a patient reports severe pain in the past 4 weeks, this does not give any information with regard to the receipt (or success) of pain treatments during that time period. The extent to which patients with cancer and symptoms have their needs met in the United States is largely unknown, and such data are critical to inform efforts to improve symptom management in the diverse health care settings where patients with cancer receive care. In the present study, we assessed the prevalence and factors associated with unmet needs for the management of common cancer symptoms (pain, fatigue, depression, nausea/vomiting, cough, dyspnea, diarrhea) in a population-based sample of patients with a new diagnosis of lung and colorectal cancer.

METHODS

Study Population

We used data from the Cancer Care Outcomes Research and Surveillance Consortium (CanCORS), a demographically representative national cancer study and coordinated effort from 11 primary data collection sites that evaluated the care and experiences of approximately 10,000 adult patients with lung or colorectal cancer diagnosed between 2003 and 2005.1,8 Cancer diagnosis and American Joint Committee on Cancer TNM staging system, 6th edition, stage were determined based on cancer registry data and medical records.9 Other data for this study were obtained from the CanCORS baseline patient survey conducted approximately 3 to 6 months after diagnosis. Patients were considered to have late-stage disease if they had stage IV colorectal or stage IIIb or IV lung cancer. Detailed information about study design, procedures, and cohort has been published previously.1,10,11 This study focused on the 5,422 patients who were alive and able to complete sections 8 and 9 of the CanCORS baseline survey, which addressed symptom prevalence and management. The human subjects committees at all participating institutions approved the study.

Survey Instrument

Interviewers asked patients about the presence and severity of symptoms, including pain, fatigue, depression, nausea/vomiting, cough, dyspnea, and diarrhea, during the 4 weeks before the survey by using validated tools; the survey instrument is available on the CanCORS Web site.12 As previously reported, overall symptom prevalence was estimated by using the purposefully low threshold of any report of a symptom during the 4 weeks before the survey.1 For each symptom that a patient reported, severity was assessed with validated scales, including the Brief Pain Inventory for pain; the European Organization for Research and Treatment of Cancer Quality of Life Questionnaire for nausea/vomiting, cough, dyspnea, and diarrhea; the Short Form 36 vitality scale for fatigue; and the Center for Epidemiologic Studies Depression Scale 8 for depression. Details about criteria used to classify symptoms as moderate to severe have been previously reported.1 Patients were asked: During the last 4 weeks, did you want help for your symptom? If the answer was yes, they were also asked: During the last 4 weeks, did you get the help you wanted from the doctor? Patients who responded no to the latter question were identified as having an unmet need for that symptom. Our conceptual model for this analysis was informed by prior research.13-15 We selected independent patient sociodemographic, clinical, and care-related factors that are likely to influence symptom management for patients with cancer. Demographics (ie, age, sex, race, education), insurance status, wealth, marital status, comorbidity count (adapted from the self-administered Charlson comorbidity index and the comorbidity questions from the Prostate Cancer Outcomes Study), whether hospitalized in the year before diagnosis, enrollment in a clinical trial, length of relationship with primary care physician, and recent cancer treatment (receipt of chemotherapy, radiation, or surgery within the past 6 weeks) were also collected with the survey instrument.11,16,17 Wealth was assessed by asking: If you lost all of your current sources of income and had to live off of your savings, how long could you continue to live at your current address and standard of living? Preferred role in decisions about treatment was assessed by asking: Which statement best describes the role you would prefer to play when decisions about treatment for your cancer are made?18 Preferences with regard to care at the end of life were assessed by asking patients whether they preferred treatment that extends life as much as possible even if it means having more pain and discomfort or whether they would want treatment that focuses on relieving pain and discomfort as much as possible, even if it means not living as long. These preferences were assessed to understand how patients rated importance of symptom management in relation to other goals.

Patient reports on physician communication were calculated from five items that were based on the Consumer Assessment of Healthcare Providers and Systems family of surveys on a scale of 0 to 100.19 Responses were categorized as in a prior CanCORS analysis (0 to 79, 80 to 99, 100).13 The five items queried patients about whether their physician listened carefully, explained things in a way that was understood, gave as much information as was desired about cancer treatments, encouraged cancer-related questions, and treated patients with courtesy and respect.20 We hypothesized that this communication measure is an important factor in ensuring high-quality symptom management for patients with cancer.

Statistical Analysis

Bivariable analyses compared the prevalence of unmet need by symptom across cancer type and stage by using χ2 tests (Appendix Table A1, online only). Logistic regression with a random intercept included for each of 11 primary data collection sites was used to study patient factors associated with having at least one unmet need for symptom management on the basis of a prespecified model and included sociodemographic information and clinical information, including comorbidities, length of relationship with primary care physician, treatments received, stage and type of cancer, and the presence of moderate to severe symptoms.21 Symptoms that were only asked of specific cancer types (cough and dyspnea for lung cancer and diarrhea for colorectal cancer) were included in a variable called disease-specific symptom for purposes of the multivariable model. All variables had no or < 1% missing data except for the wealth (16% missing) and baseline care preference variables (14% missing). We used multiple imputation to handle missing data for the independent variables in the multivariable model.22 We individually tested interactions based on hypotheses about potential effect modification. (A list of tested interactions can be found in the Appendix.) One statistically significant interaction effect was observed for cancer type and stage and was included in the final model. From our final model we computed the predicted marginal probabilities for unmet needs for each level of the independent variables included in the model.23 For ease of interpretation, we used a categorical variable to describe the interaction of cancer type and stage (early-stage lung, late-stage lung, early-stage colorectal, late-stage colorectal). CanCORS data set version 1.16 was used for these analyses. Data management and descriptive analyses were performed with SAS Version 9.3 software (SAS Institute, Cary, NC). Modeling through multiply imputed data accounting for clustering effects at the study site level was conducted in Stata 12 with xtlogit (StataCorp, College Station, TX).

Sensitivity Analyses

For the subsample of the cohort who had medical record data (4,295 of 5,422 [79%]), we also tested whether specific visit types (medical oncology, radiation oncology, surgery, primary care) or the total number of outpatient visits in the 28 days before the interview were associated with unmet need for symptom management.

Although we were interested in reporting and describing patient factors associated with unmet needs for symptom management in the entire cohort of patients with cancer to inform health care systems, because only patients with symptoms could have an unmet need for symptom control, we repeated the analyses after limiting the cohort to patients who reported at least one symptom (5,067 of 5,422 [93.5%]).

RESULTS

Almost all (5,067 of 5,422 [93.5%]) the patients in the cohort had a least one common symptom present (detailed data previously reported).1 A majority (3,302 of 5,422 [61%]) wanted help for at least one of these reported symptoms (Appendix Table A2, online only). Among all patients, 15% (791 of 5,422) had at least one unmet need for symptom management in the 4 weeks before the interview, and 16% (791 of 5,067) who reported at least one symptom had at least one unmet need for symptom management. Unmet needs ranged from 1.4% for nausea/vomiting to 7.6% for fatigue. Fatigue, depression, cough, and dyspnea were among the most common symptoms to result in unmet need (Table 1). Among all patients with lung cancer, 19% had at least one unmet need, and among patients with colorectal cancer, 11% had at least one unmet need.

Table 1.

Prevalence of Unmet Need (did not get help) for Symptom Management in Early- and Late-Stage Lung and Colorectal Cancer (N = 5,422)

At Least One Unmet Need for Symptoms, No. (%)
Lung Cancer (n = 2,411) Colorectal Cancer (n = 3,011)
Type of Unmet Need Early Stage
(n = 1,295) Late Stage
(n = 1,116) Early Stage
(n = 2,426) Late Stage
(n = 585)
Any unmet need 258 (19.9)* 189 (16.9) 270 (11.1)* 74 (12.7)
Pain 49 (3.8) 31 (2.8) 74 (3.1) 14 (2.4)
Fatigue 114 (8.8)* 101 (9.1) 150 (6.2)* 45 (7.7)
Depression 65 (5.0)* 42 (3.8) 89 (3.7)* 23 (3.9)
Nausea/vomiting 22 (1.7) 17 (1.5) 33 (1.4) 5 (0.9)
Cough 72 (5.6) 47 (4.2) N/A N/A
Dyspnea 78 (6.0) 47 (4.2) N/A N/A
Diarrhea N/A N/A 36 (1.5) 14 (2.4)

Abbreviation: N/A, not applicable.

*

P < .01, comparison between early-stage lung and early-stage colorectal cancer.

P < .01, comparison between late-stage lung and late-stage colorectal cancer.

P < .01, comparison between early stage and late stage within cancer type.

In multivariable analysis that adjusted for all other factors, African American patients were more likely to have unmet needs for symptom management than their white counterparts (17.5% v 13.9%; P = .01; Table 2). Being uninsured compared with having private insurance also was associated with a higher likelihood of reporting unmet needs (19.2% v 13.7%; P = 0.02). The presence of moderate to severe pain (18.6% v 13.4%; P < .001), fatigue (21.4% v 10.0%; P < .001), depression (19.3% v 13.0%, P < .001), and disease-specific symptoms such as diarrhea, cough, and dyspnea (17.9% v 13.0%; P < .001) were all associated with a higher odds of reporting unmet needs compared with patients without these moderate to severe symptoms. However, the presence of moderate to severe nausea/vomiting compared with the presence of mild or no nausea/vomiting was not significantly associated with unmet need, although relatively few patients reported unmet needs for nausea/vomiting.

Table 2.

Predicted Marginal Probabilities for Unmet Needs for Common Symptoms in Patients With Lung and Colorectal Cancer (all patients included regardless of whether they reported symptoms; N = 5,422)

Unmet Need for Any Symptom
Patient Characteristic No. (%) Coefficient (SE) P F Test P OR (95% CI) Predicted Marginal Probability (%)
Sex .769
 Male 2,888 (53.3) Reference Reference 14.3
 Female 2,534 (46.7) 0.03 (0.09) .769 1.03 (0.85 to 1.24) 14.6
Age, years .589
 21-59 1,840 (33.9) 0.23 (0.19) .234 1.25 (0.86 to 1.82) 15.5
 60-69 1,584 (29.2) 0.10 (0.17) .551 1.11 (0.79 to 1.56) 14.2
 70-79 1,424 (26.3) 0.07 (0.17) .699 1.07 (0.77 to 1.49) 13.8
 ≥ 80 574 (10.6) Reference Reference 13.1
Race .0314
 White 3,780 (69.7) Reference Reference 13.9
 Hispanic or Latino 371 (6.8) 0.25 (0.17) .135 1.29 (0.92 to 1.79) 16.6
 African American 726 (13.4) 0.32 (0.13) .010 1.38 (1.08 to 1.77) 17.5
 Other* 545 (10.1) −0.07 (0.15) .658 0.94 (0.70 to 1.26) 13.2
Education .849
 Less than high school 919 (17.0) −0.06 (0.15) .692 0.94 (0.71 to 1.25) 13.9
 High school/some college 3,153 (58.2) 0.01 (0.11) .934 1.01 (0.81 to 1.25) 14.6
 College or more 1,343 (24.8) Reference Reference 14.5
Insurance status at time of diagnosis .143
 VA 634 (11.8) 0.22 (0.22) .304 1.25 (0.82 to 1.92) 16.2
 Private 1,910 (35.5) Reference Reference 13.7
 Medicare + supplemental 1,996 (37.1) −0.01 (0.13) .952 0.99 (0.76 to 1.29) 13.6
 Public 622 (11.6) 0.15 (0.15) .334 1.16 (0.86 to 1.56) 15.3
 None 214 (4.0) 0.47 (0.20) .018 1.60 (1.08 to 2.37) 19.2
Wealth (how much money saved to live at current cost of living) .239
 < 1 month 1,034 (22.7) 0.24 (0.12) .047 1.27 (1.00 to 1.60) 15.6
 1-2 months 568 (12.5) 0.18 (0.15) .244 1.19 (0.89 to 1.61) 14.9
 3-6 months 574 (12.6) 0.18 (0.14) .221 1.19 (0.90 to 1.58) 14.9
 7-12 months 359 (7.9) 0.31 (0.17) .072 1.37 (0.97 to 1.92) 16.4
 > 1 year 2,019 (44.3) Reference Reference 13.1
Marital status .923
 Not married 2,259 (41.7) −0.01 (0.09) .923 0.99 (0.83 to 1.82) 14.4
 Married 3,160 (58.3) Reference Reference 14.5
Surgery in past 6 weeks .336
 Not received 5,204 (96.0) Reference Reference 14.6
 Received 218 (4.0) −0.21 (0.22) .336 0.81 (0.53 to 1.25) 12.5
Radiation in past 6 weeks .256
 Not received 4,808 (88.7) Reference Reference 14.7
 Received 614 (11.3) −0.15 (0.13) .256 0.86 (0.67 to 1.11) 13.2
Chemotherapy in past 6 weeks .719
 Not received 3,085 (56.9) Reference Reference 14.6
 Received 2,337 (43.1) −0.03 (0.09) .719 0.97 (0.80 to 1.16) 14.3
Comorbidities .885
 0-1 3,286 (60.7) Reference Reference 14.5
 ≥ 2 2,125 (39.3) −0.01 (0.09) .885 0.99 (0.82 to 1.18) 14.4
In the year before diagnosis, hospitalized for any other medical condition .908
 No 4,312 (79.9) Reference Reference 14.5
 Yes 1,086 (20.1) −0.01 (0.10) .908 0.99 (0.81 to 1.21) 14.4
Clinical trial .230
 No 5,207 (96.0) Reference Reference 14.6
 Yes 215 (4.0) −0.28 (0.24) .230 0.75 (0.48 to 1.20) 11.8
Preferred role in decisions about treatment .560
 Patient controlled 1,941 (36.1) Reference Reference 13.8
 Shared control 3,115 (57.9) 0.09 (0.09) .296 1.10 (0.92 to 1.31) 14.8
 Physician controlled 322 (6.0) 0.11 (0.18) .559 1.11 (0.78 to 1.59) 15.0
Length of relationship with PCP .262
 No PCP/DK, < 5 years 3,143 (58.1) Reference Reference 14.9
 Long term, > 5 years 2,263 (41.9) −0.10 (0.09) .262 0.90 (0.75 to 1.08) 13.8
Prefer treatment that .635
 Extends life as much as possible 2,282 (48.7) Reference Reference 14.7
 Relieves pain or discomfort as much as possible 2,401 (51.3) −0.05 (0.09) .635 0.95 (0.79 to 1.16) 14.2
Moderate to severe symptoms < .001
 Pain
  No 4,607 (85.0) Reference Reference 13.4
  Yes 815 (15.0) 0.45 (0.11) < .001 1.57 (1.28 to 1.93) 18.6
 Fatigue < .001
  No 3,695 (68.1) Reference Reference 10.0
  Yes 1,727 (31.9) 0.98 (0.10) < .001 2.66 (2.20 to 3.21) 21.4
 Depression < .001
  No 4,598 (84.8) Reference Reference 13.0
  Yes 824 (15.2) 0.54 (0.10) < .001 1.72 (1.40 to 2.10) 19.3
 Nausea/vomiting .170
  No 5,097 (94.0) Reference Reference 14.3
  Yes 325 (6.0) 0.20 (0.15) .170 1.23 (0.92 to 1.64) 16.6
 Cough, dyspnea, diarrhea < .001
  No 4,164 (76.8) Reference Reference 13.0
  Yes 1,258 (23.2) 0.43 (0.12) < .001 1.54 (1.23 to 1.94) 17.9
Physician communication (higher scores indicate better communication) < .001
 0-79 975 (18.0) 1.12 (0.11) < .001 3.06 (2.49 to 3.76) 23.1
 80-99 1,447 (26.7) 0.62 (0.10) < .001 1.85 (1.52 to 2.26) 16.2
 100 2,994 (55.3) Reference Reference 10.0
Cancer stage .918
 Early 3,721 (68.6) Reference
 Late 1,701 (31.4) −0.02 (0.15) .918
Cancer type
 Lung 2,411 (44.5) 0.40 (0.13) .002
 Colorectal 3,011 (55.5) Reference
Cancer stage/cancer type interaction −0.42 (0.19) .027 .0275
 Early stage
  Lung 1,295 (23.9) 1.49 (1.16-1.92) 17.9
  Colorectal 2,426 (44.7) Reference 13.4
 Late stage
  Lung 1,116 (20.6) 0.84 (0.55-1.27) 13.1
  Colorectal 585 (10.8) 0.85 (0.63-1.15) 13.3

Abbreviations: DK, don’t know; OR, odds ratio; PCP, primary care provider; SE, standard error; VA, Veterans Affairs.

*

Other race category includes Asian (n = 249), American Indian/Alaskan Native (n = 45), Native Hawaiian (n = 8), Pacific Islander (n = 15), more than one race (n = 163), and other (n = 65).

Patients who rated their physicians most highly (100 on a scale of 1 to 100) in quality of communication were less likely to report unmet needs for symptom management (adjusted proportion with unmet needs, 10.0%) compared with patients who rated their physicians lower (16.2% for ratings 80 to 99 [P < .001] and 23.0% for ratings < 80 [P < .001]).

The interaction of stage and type of cancer was statistically significant such that patients with early-stage lung cancer were more likely to report unmet needs for symptom management compared with patients with early-stage colorectal cancer, late-stage lung cancer, or late-stage colorectal cancer (17.9% v 13.4% v 13.1% v 13.3%; P = .03 for interaction). As aforementioned, no other interactions tested were statistically significant. In sensitivity analyses restricted to patients for whom we had medical record data, neither visits with specialty physicians (medical oncology, radiation oncology, surgery, or primary care) nor total number of outpatient visits in the 28 days before the interview was associated with an unmet need for symptom management. Furthermore, results were similar in analyses that restricted the cohort to the 5,067 who reported having at least one symptom (Appendix Table A3, online only).

DISCUSSION

Symptoms are prevalent among patients with cancer as shown previously in studies that used data from CanCORS and other sources.1,6,7 Untreated symptoms are likely to lead to poor quality of life and may lead to nonadherence to cancer treatment regimens. Many current measurement strategies focus on the assessment of symptom prevalence rather than on unmet needs.2,3,6 However, we found that although patients with lung and colorectal cancer in the current study reported a high prevalence of common symptoms, including moderate to severe symptoms, rates of unmet need for symptom management were relatively low. Nonetheless, 15% of the population and 16% of patients who reported any symptoms reported at least one unmet need for common symptom management during the 4-week period, a number that is not insignificant. A measure of patient-reported unmet need for symptom management may be more reflective of deficits in care and more actionable than symptom prevalence alone. Research has demonstrated that nurse and telephone-based interventions can lead to improved symptom control for patients with cancer.24-26 Cost-effectiveness of such interventions could be optimized if they were tailored to the patients with unmet needs.

The quality of physician communication as rated by patients was strongly associated with unmet need for symptom management. Patients who rated their physician’s communication most highly had adjusted rates of unmet needs for symptom management that were less than one half of those with the lowest ratings. Although the current findings do not allow for a demonstration of causality, the data suggest that communication skills, such as those captured in the modified Consumer Assessment of Healthcare Providers and Systems measure (empathy, listening, and attentiveness to patient needs) are associated with high-quality symptom management. These findings are consistent with previous reports that patients rate communication highly when physicians are responsive to their needs.27-31 The notable exception by Weeks et al13 showed that highly rated patient-physician communication scores are associated with patients who do not understand that their disease is incurable. This patient-reported quality metric and its divergent association with two important aspects of palliative care (symptom management and discussion of prognosis and goals of care) illustrate the need for a better understanding of the benefits and limitations of this measure for quality improvement efforts.

We also found that African-American patients were more likely than white patients to report not having their symptom management needs met, even after adjustment for financial barriers such as wealth and insurance status. This finding is consistent with a prior study that showed that ethnicity is associated with unmet needs for symptom management among patients with breast cancer.15 The authors suggested that this was most likely due to inadequate physician-patient communication related to cultural barriers or lack of cultural sensitivity. In the current study, we were able to adjust for patient-rated physician communication quality, but a difference in unmet needs for symptom management was evident, which suggests that reasons other than communication quality may contribute to this finding or that our measure of communication quality may not be sensitive to more-nuanced communication behaviors. A qualitative study by Song et al32 reported that communication behaviors of health care practitioners directly affect the cancer care experience of African-American patients. Further research is needed to assess whether attention to providing high-quality culturally sensitive health care may help to overcome communication barriers and unmet symptom needs.

Uninsured patients were also more likely to report unmet needs for symptom management, which suggests that access to health care may be a concern even among patients with lung or colorectal cancer. Insurance barriers may manifest in terms of limited access to particular treatments, such as newer, less burdensome chemotherapeutic agents; supportive medications, such as advanced medicines and/or delivery systems (eg, pain medication patch, pump), antiemetics, and antidepressants; and other forms of supportive care, such as mental health counseling, caregiving support, transportation, and postsurgical occupational or physical therapy. Lack of health insurance may also be associated with health literacy and awareness of and access to other cancer-related support services.33

Patients with early-stage lung cancer reported more unmet needs than patients with early- and late-stage colorectal cancer or late-stage lung cancer. This unexpected finding may reflect a different approach to symptom management in early-stage disease compared with late-stage disease and merits further study. Of note, there was more unmet need for disease-specific lung symptoms (cough and dyspnea) than for disease-specific colorectal symptoms. This is likely associated with the difficulty in treating lung cancer–specific symptoms (dyspnea, cough) compared with colorectal cancer–specific symptoms (diarrhea).34 Dyspnea also is known to be a symptom that has a large negative impact on quality of life.35-37 Patients with moderate to severe symptoms were also more likely to report an unmet need for symptom management, consistent with prior research.15

Although we know the rates of unmet needs based on self-report, we do not have descriptive data on what these unmet needs are. Some reports of unmet needs may be related to lack of clinician attention to assessment and treatment of symptoms; however, others may represent symptoms that have proven refractory to available treatments, which would suggest the need for additional research and development for novel therapies for symptom management. Another limitation is that this is a cross-sectional, observational study. Whether lack of symptom management occurs consistently for similar patients over time or whether deficits are intermittent is unknown. Furthermore, a patient was considered to have unmet need if he or she reported an unmet need for at least one symptom. The burden of unmet need may vary from patient to patient, but supportive care provided in the oncology setting should address all symptoms, and all needs would ideally be met, hence the choice of this outcome.

Additional limitations are that we could not include patients who were unable to respond to the detailed symptom questions. Therefore, we may have underestimated unmet need in later-stage disease. Finally, limitations in power for this analysis led us to combine several race categories (Asian, American Indian or Alaskan Native, Native Hawaiian and Pacific Islander, more than one race, and other) into one category. This topic merits future study.

In a large, nationally representative cohort of patients with incident lung and colorectal cancer, we studied symptom management as an important step toward understanding patient factors associated with unmet symptom needs. This work adds important data about unmet needs for the treatment of these symptoms in patients with two of the most prevalent cancers in the United States. The findings represent an important foundation upon which to build current quality measurement strategies as well as a greater understanding of areas to which novel supportive care interventions should be targeted.1,38-41

Acknowledgment

Supported by American Cancer Society grant number 119663-RSG-10-176-01-PCSM. The CanCORS Consortium was supported by grants from the National Cancer Institute (NCI) to the Statistical Coordinating Center at Dana-Farber Cancer Institute (U01 CA093344), the primary data collection and research centers at Harvard Medical School and Northern California Cancer Center (U01 CA093324); Dana-Farber Cancer Institute and Cancer Research Network (U01 CA093332); RAND Corporation and University of California, Los Angeles (U01 CA093348); University of Alabama at Birmingham (U01 CA093329); University of Iowa (U01 CA093339); and University of North Carolina (U01 CA093326). Also supported by a Department of Veterans Affairs grant to the Durham VA Medical Center (U01 CDA093344 [MOU] and HARQ 03-438MO-03).

A.M.W. was supported by National Institutes of Health (NIH) National Center for Advancing Translational Science UCLA Clinical and Translational Science Institute grant number (UL1 TR000124) and the NIH loan repayment program. N.L.K. was funded by NIH (R011CA164021-01A1 and K24CA181510). The content is solely the responsibility of the authors and does not necessarily represent the official views of the American Cancer Society, NCI, Patient-Centered Outcomes Research Institute, or NIH.

N.K.A.’s work on this project was completed while he was affiliated with NCI.

Presented at the Annual Assembly of the American Academy of Hospice and Palliative Medicine, Denver, CO, March 7-10, 2012; the ASCO Palliative Care Symposium, Boston, MA, October 24-25, 2014; and the Annual Assembly of the American Academy of Hospice and Palliative Medicine, Philadelphia, PA, February 25-28, 2015.

Appendix

Interactions Tested

Based on hypotheses about potential effect modification, the following interactions were individually tested: moderate to severe pain and depression, moderate to severe fatigue and depression, moderate to severe disease-specific symptom and depression, race and wealth, receipt of radiation treatment and stage, receipt of radiation treatment and receipt of surgery, receipt of radiation and receipt of chemotherapy, decision role and education, decision role and age, decision role and wealth, cancer type and stage, and cancer type and insurance.

Table A1.

Bivariable Analyses for Patient Characteristics by Unmet Need (N = 5,422)

No Unmet Need At Least One Unmet Need
No. % No. %
Sex*
 Male 2,485 86.05 403 13.95
 Female 2,146 84.69 388 15.31
Age*, years
 0-59 1,514 82.28 326 17.72
 60-69 1,354 85.48 230 14.52
 70-79 1,249 87.71 175 12.29
 ≥ 80 514 89.55 60 10.45
Race*
 White 3,264 86.35 516 13.65
 Hispanic or Latino 299 80.59 72 19.41
 African American 599 82.51 127 17.49
 Other 469 86.06 76 13.94
Education*
 Less than high school 762 82.92 157 17.08
 High school/some college 2,682 85.06 471 14.94
 College degree or more 1,181 87.94 162 12.06
Insurance*
 VA 508 80.13 126 19.87
 Private 1,646 86.18 264 13.82
 Medicare + supplemental 1,771 88.73 225 11.27
 Public 511 82.15 111 17.85
 None 161 75.23 53 24.77
If lost all income, how long could you continue to live at your current address and standard of living?*
 < 1 month 820 79.30 214 20.70
 1-2 months 465 81.87 103 18.13
 3-6 months 486 84.67 88 15.33
 7-12 months 307 85.52 52 14.48
 > 1 year 1,818 90.04 201 9.96
Marital status*
 Married 2,744 86.84 416 13.16
 Other 1,884 83.40 375 16.60
Surgery in past 6 weeks
 Not received 4,443 85.38 761 14.62
 Received 188 86.24 30 13.76
Radiation in past 6 weeks*
 Not received 4,131 85.92 677 14.08
 Received 500 81.43 114 18.57
Chemotherapy in past 6 weeks
 Not received 2,656 86.09 429 13.91
 Received 1,975 84.51 362 15.49
No. of comorbidities (self-reported, ≥ 2)*
 0-1 2,861 87.07 425 12.93
 ≥ 2 1,761 82.87 364 17.13
In the year just before diagnosis, hospitalized for any other medical condition?*
 Yes 900 82.87 186 17.13
 No 3,710 86.04 602 13.96
Clinical trial
 Yes 190 88.37 25 11.63
 No 4,441 85.29 766 14.71
Which statement best describes the role you would prefer to play when decisions about treatment of your cancer are made?
 Patient controlled 1,670 86.04 271 13.96
 Shared control 2,655 85.23 460 14.77
 Physician controlled 269 83.54 53 16.46
Length of relationship with PCP*
 No PCP/DK, < 5 years 2,636 83.87 507 16.13
 Long term, > 5 years 1,981 87.54 282 12.46
Prefer treatment that
 Extends life as much as possible 1,937 84.88 345 15.12
 Relieves pain or discomfort as much as possible 2,050 85.38 351 14.62
Moderate to severe symptoms
 Pain*
  Yes 574 70.43 241 29.57
  No 4,058 88.09 549 11.91
 Fatigue*
  Yes 1,247 72.21 480 27.79
  No 3,383 91.58 311 8.42
 Depression*
  Yes 550 66.75 274 33.25
  No 3,910 89.05 481 10.95
 Nausea/vomiting*
  Yes 231 71.08 94 28.92
  No 4,397 86.32 697 13.68
 Cough, dyspnea, diarrhea*
  Yes 947 75.28 311 24.72
  No 3,566 88.75 452 11.25
Physician communication score (higher scores indicate better communication)*
 0-79 704 72.21 271 27.79
 80-99 1,203 83.14 244 16.86
 100 2,719 90.81 275 9.19
Cancer type*
 Lung 1,964 81.46 447 18.54
 Colorectal 2,667 88.58 344 11.42
Cancer stage
 Early 3,193 85.81 528 14.19
 Late 1,438 84.54 263 15.46

Abbreviation: DK, don’t know; PCP, primary care physician; VA, Veterans Affairs.

*

Univariable logistic regression of any unmet need on patient characteristic (at least one characteristic level with P < .05).

Table A2.

Prevalence of Patients Wanting Help for Symptoms in Early- and Late-Stage Lung and Colorectal Cancer (N = 5,422)

Prevalence of Wanting Help for Symptoms, No. (%)
Lung Cancer (n = 2,411) Colorectal Cancer (n = 3,011)
Symptom Early Stage 
(n = 1,295) Late Stage 
(n = 1,116) Early Stage 
(n = 2,426) Late Stage 
(n = 585)
Any symptom 884 (68.3)* 815 (73.0)* 1239 (51.1)* 364 (62.2)*
Pain 464 (35.8) 421 (37.7) 555 (22.9)* 165 (28.2)*
Fatigue 404 (31.2)* 426 (38.2)* 568 (23.4)* 189 (32.3)*
Depression 278 (21.5) 240 (21.5) 369 (15.2) 113 (19.3)
Nausea/vomiting 231 (17.8)* 311 (27.9)* 442 (18.2)* 181 (30.9)*
Cough 351 (27.1) 352 (31.5) N/A N/A
Dyspnea 416 (32.1) 402 (36.0) N/A N/A
Diarrhea N/A N/A 499 (20.6)* 153 (26.2)*

NOTE. The majority of patients who reported wanting help for any symptom had moderate to severe symptoms (68%), but the rest of the patients who wanted help for their symptoms reported mild symptoms. Abbreviation: N/A, not applicable.

*

P < .01, comparison between early stage and late stage within cancer type.

P < .01, comparison between early-stage lung and early-stage colorectal cancer.

P < .01, comparison between late-stage lung and late-stage colorectal cancer.

Table A3.

Predicted Marginal Probabilities for Unmet Needs for Common Symptoms in Patients With Lung and Colorectal Cancer (which retains only patients who reported symptoms, n = 5,067)

Unmet Need for Any Symptom
Patient Characteristic No. (%) Coefficient (SE) P F test P OR (95% CI) Predicted Marginal Probability (%)
Sex .838
 Male 2,673 (52.8) Reference Reference 15.3
 Female 2,374 (47.3) 0.02 (0.09) .838 1.02 (0.85 to 1.23) 15.6
Age, years .626
 21-59 1,760 (34.7) 0.23 (0.19) .233 1.26 (0.86 to 1.82) 16.5
 60-69 1,475 (29.1) 0.11 (0.18) .507 1.12 (0.80 to 1.59) 15.2
 70-79 1,302 (25.7) 0.08 (0.17) .625 1.09 (0.78 to 1.52) 14.9
 ≥ 80 530 (10.5) Reference Reference 14.0
Race .035
 White 3,525 (69.6) Reference Reference 14.8
 Hispanic or Latino 347 (6.9) 0.25 (0.17) .137 1.28 (0.92 to 1.79) 17.8
 African American 688 (13.6) 0.32 (0.13) .012 1.37 (1.07 to 1.76) 18.6
 Other 507 (10.0) −0.07 (0.15) .646 0.93 (0.69 to 1.25) 14.1
Education .854
 Less than high school 868 (17.2) −0.06 (0.15) .663 0.94 (0.71 to 1.25) 14.9
 High school/some college 2,971 (58.7) 0.001 (0.11) .990 1.00 (0.81 to 1.24) 15.6
 College degree or more 1,222 (24.2) Reference Reference 15.6
Insurance status at time of diagnosis .149
 VA 597 (11.9) 0.24 (0.21) .268 1.27 (0.83 to 1.95) 17.5
 Private 1,799 (35.8) Reference Reference 14.6
 Medicare + supplemental 1,839 (36.6) −0.01 (0.14) .968 0.99 (0.76 to 1.30) 14.6
 Public 579 (11.5) 0.16 (0.15) .284 1.18 (0.87 to 1.59) 16.5
 None 209 (4.2) 0.45 (0.20) .023 1.57 (1.07 to 2.32) 20.2
Wealth (how much money saved to live at current cost of living) .332
 < 1 month 997 (23.4) 0.22 (0.12) .063 1.25 (0.99 to 1.57) 16.6
 1-2 months 547 (12.8) 0.15 (0.15) .303 1.17 (0.87 to 1.57) 15.8
 3-6 months 546 (12.8) 0.15 (0.14) .283 1.17 (0.88 to 1.55) 15.8
 7-12 months 343 (8.0) 0.28 (0.17) .107 1.32 (0.94 to 1.86) 17.3
 > 1 year 1,832 (43.0) Reference Reference 14.1
Marital status .865
 Not married 2,140 (42.3) −0.02 (0.09) .865 0.98 (0.83 to 1.17) 15.3
 Married 2,925 (57.8) Reference Reference 15.6
Surgery in past 6 weeks .290
 Not received 4,860 (95.9) Reference Reference 15.6
 Received 207 (4.1) −0.23 (0.21) .290 0.79 (0.52 to 1.22) 13.1
Radiation in past 6 weeks .249
 Not received 4,461 (88.0) Reference Reference 15.7
 Received 606 (12.0) −0.15 (0.13) .249 0.86 (0.67 to 1.11) 14.1
Chemotherapy in past 6 weeks .432
 Not received 2,790 (55.1) Reference Reference 15.9
 Received 2,277 (44.9) −0.07 (0.09) .432 0.93 (0.77 to 1.12) 15.0
Comorbidities .714
 0-1 3,013 (59.6) Reference Reference 15.7
 ≥ 2 2,044 (40.4) −0.03 (0.09) .714 0.97 (0.81 to 1.16) 15.3
In the year before diagnosis, hospitalized for any other medical condition .879
 No 4,009 (79.5) Reference Reference 15.5
 Yes 1,036 (20.5) −0.02 (0.10) .879 0.98 (0.81 to 1.21) 15.4
Clinical trial .234
 No 4,859 (95.9) Reference Reference 15.6
 Yes 208 (4.1) −0.28 (0.23) .224 0.75 (0.47 to 1.19) 12.6
Preferred role in decisions about treatment .596
 Patient controlled 1,809 (36.0) Reference Reference 14.8
 Shared control 2,920 (58.1) 0.09 (0.09) .334 1.09 (0.91 to 1.30) 15.8
 Physician controlled 299 (6.0) 0.11 (0.18) .543 1.12 (0.75 to 1.59) 16.1
Length of relationship with PCP .260
 No PCP/DK, < 5 years 2,954 (58.5) Reference Reference 16.0
 Long term, > 5 years 2,097 (41.5) −0.10 (0.09) .260 0.90 (0.75 to 1.07) 14.8
Prefer treatment that .667
 Extends life as much as possible 2,155 (49.2) Reference Reference 15.7
 Relieves pain or discomfort as much as possible 2,229 (50.8) −0.04 (0.10) .668 0.96 (0.79 to 1.16) 15.3
Moderate to severe symptoms
 Pain < .001
  No 4,252 (83.9) Reference Reference 14.4
  Yes 815 (16.1) 0.43 (0.10) < .001 1.54 (1.25 to 1.88) 20.0
 Fatigue < .001
  No 3,340 (65.9) Reference Reference 10.9
  Yes 1,727 (34.1) 0.93 (0.09) < .001 2.53 (2.10 to 3.05) 22.3
 Depression < .001
  No 4,243 (83.7) Reference Reference 13.9
  Yes 824 (16.3) 0.53 (0.10) < .001 1.69 (1.38 to 2.07) 20.5
 Nausea/vomiting .162
  No 4,742 (93.6) Reference Reference 15.3
  Yes 325 (6.4) 0.21 (0.15) .162 1.23 (0.92 to 1.64) 17.7
 Cough, dyspnea, diarrhea < .001
  No 3,809 (75.2) Reference Reference 13.9
  Yes 1,258 (24.8) 0.43 (0.12) < .001 1.54 (1.22 to 1.93) 19.1
Physician communication (higher scores indicate better communication) < .001
 0-79 947 (18.7) 1.09 (0.11) < .001 2.98 (2.42 to 3.66) 24.3
 80-99 1,380 (27.3) 0.60 (0.10) < .001 1.82 (1.49 to 2.23) 17.2
 100 (reference) 2,735 (54.0) Reference Reference 10.8
Cancer stage .821
 Early 3,423 (67.6) Reference
 Late 1,644 (32.4) −0.03 (0.15) .821
Cancer type .009
 Lung 2,372 (46.8) 0.34 (0.13) .009
 Colorectal 2,695 (53.2) Reference
Cancer stage/type interaction −0.38 (0.19) .044 .044
 Early stage
  Lung 1,272 (25.1) 1.40 (0.72 to 2.73) 18.7
  Colorectal 2,151 (42.5) Reference 14.7
 Late stage
  Lung 1,100 (21.7) 0.93 (0.44 to 1.94) 13.8
  Colorectal 544 (10.7) 0.97 (0.72 to 1.30) 14.3

Abbreviations: DK, don’t know; OR, odds ratio; PCP, primary care physician; SE, standard error; VA, Veterans Affairs.

AUTHOR CONTRIBUTIONS

Conception and design: Anne M. Walling, Nancy L. Keating, Katherine L. Kahn, Sydney Dy, Jennifer W. Mack, Jennifer Malin, Neeraj K. Arora, John L. Adams, Diana Tisnado

Financial support: Jennifer Malin

Collection and assembly of data: Nancy L. Keating, Katherine L. Kahn, Jennifer Malin

Data analysis and interpretation: All authors

Manuscript writing: All authors

Final approval of manuscript: All authors

AUTHORS' DISCLOSURES OF POTENTIAL CONFLICTS OF INTEREST

Lower Patient Ratings of Physician Communication Are Associated With Unmet Needs for Symptom Management in Patients With Lung and Colorectal Cancer

The following represents disclosure information provided by authors of this manuscript. All relationships are considered compensated. Relationships are self-held unless noted. I = Immediate Family Member, Inst = My Institution. Relationships may not relate to the subject matter of this manuscript. For more information about ASCO's conflict of interest policy, please refer to www.asco.org/rwc or jop.ascopubs.org/site/misc/ifc.xhtml.

Anne M. Walling

No relationship to disclose

Nancy L. Keating

No relationship to disclose

Katherine L. Kahn

No relationship to disclose

Sydney Dy

No relationship to disclose

Jennifer W. Mack

No relationship to disclose

Jennifer Malin

Employment: Anthem

Stock or Other Ownership: Anthem

Neeraj K. Arora

No relationship to disclose

John L. Adams

No relationship to disclose

Anna Liza M. Antonio

No relationship to disclose

Diana Tisnado

Employment: Pricespective (I)

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