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. Author manuscript; available in PMC: 2018 Jun 1.
Published in final edited form as: Perspect Sex Reprod Health. 2017 Mar 8;49(2):85–93. doi: 10.1363/psrh.12021

Implementation of a Family Planning Clinic–Based Partner Violence and Reproductive Coercion Intervention: Provider and Patient Perspectives

Elizabeth Miller, Heather L McCauley, Michele R Decker, Rebecca Levenson, Sarah Zelazny, Kelley A Jones, Heather Anderson, Jay G Silverman
PMCID: PMC5453817  NIHMSID: NIHMS858712  PMID: 28272840

Abstract

Context

Despite multiple calls for clinic-based services to identify and support women victimized by partner violence, screening remains uncommon in family planning clinics. Furthermore, traditional screening, based on disclosure of violence, may miss women who fear reporting their experiences. Strategies that are sensitive to the signs, symptoms and impact of trauma require exploration.

Methods

In 2011, as part of a cluster randomized controlled trial, staff at 11 Pennsylvania family planning clinics were trained to offer a trauma-informed intervention addressing intimate partner violence and reproductive coercion to all women seeking care, regardless of exposure to violence. The intervention sought to educate women about available resources and harm reduction strategies. In 2013, at the conclusion of the trial, 18 providers, five administrators and 49 patients completed semistructured interviews exploring acceptability of the intervention and barriers to implementation. Consensus and open coding strategies were used to analyze the data.

Results

Providers reported that the intervention increased their confidence in discussing intimate partner violence and reproductive coercion. They noted that asking patients to share the educational information with other women facilitated the conversation. Barriers to implementation included lack of time and not having routine reminders to offer the intervention. Patients described how receiving the intervention gave them important information, made them feel supported and less isolated, and empowered them to help others.

Conclusions

A universal intervention may be acceptable to providers and patients. However, successful implementation in family planning settings may require attention to system-level factors that providers view as barriers.


The prevalence of intimate partner violence among women seeking care for sexual and reproductive health services is higher than the prevalence estimated from population-based studies.13 Women with histories of such violence seek family planning and sexual health–related care more often than their nonabused peers.4,5 This care seeking is likely related to the well-documented association of partner violence victimization with increased risk for pregnancy and STDs.4,68 Thus, providers working in sexual and reproductive health settings are particularly well positioned to intervene with a large number of women affected by intimate partner violence.

Sexual and reproductive health care providers also may be well positioned to identify, and support, women experiencing reproductive coercion within a relationship—behaviors by males that promote pregnancies that their female partners do not want, such as interference with contraceptive use, condom manipulation, and coercion or pressure to get pregnant.912 Clinical guidelines recommend that family planning clinicians assess patients for intimate partner violence and, specifically, reproductive coercion.1315 Reproductive coercion is generally not assessed in screening for intimate partner violence15 and may occur in the absence of such violence.9,11 Clinical interventions that facilitate awareness of reproductive coercion and communicate strategies for reducing harm associated with it may help reduce the reproductive health consequences of partner violence (e.g., unintended pregnancy, abortion and STDs, including HIV).4,68,11

Despite multiple calls for clinic-based screening and interventions to identify and support women victimized by partner violence,16,17 screening rates remain low.18 Health providers' discomfort in addressing this topic is often cited for this lack of uptake.19 Further, while female patients report positive feelings about being asked about violence in their relationships,20,21 fear, shame and, for those with children, fear of child welfare involvement may be barriers to disclosure.2225 Provider discomfort with discussing partner violence and victim reluctance to disclose it compound difficulties in reaching and supporting survivors.21,2628 Qualitative studies have indicated that survivors want providers to talk to them about partner violence without pushing them to disclose.29 They want providers to offer information, resources and support regardless of disclosure, suggesting that universal prevention education about partner violence during clinical encounters would be welcome.30

Given the high prevalence of partner violence exposure among patients in family planning settings, a trauma-informed approach may be particularly relevant to the provision of sexual and reproductive health services. Such an approach encompasses four elements: realization among clinical care providers that the impact of trauma is widespread and that there are paths to recovery; recognition of signs and symptoms of trauma exposure among patients; integration of knowledge about trauma into clinical policies and practices; and efforts to resist retraumatization.31 Additionally, a trauma-informed approach is survivor-centered, meaning that providers offer choices for support and services to those exposed to trauma, they demonstrate compassion and understanding of the impact of trauma on victims' lives, and the provision of information about services is not predicated on disclosure of trauma.32

A trauma-informed approach also recognizes the limitations of focusing solely on screening. Disclosure-driven practice—the traditional use of a yes-or-no a screening question—leaves many who are suffering without help and resources because they are not ready to discuss their experiences or feel unsafe discussing them. In other words, the conversation stops when a patient replies no to a screening question. Moreover, screening in the absence of follow-up support has not been shown to reduce violence victimization or improve women's quality of life.33,34

A few health care–based interventions have shown promise in assisting victims of partner violence. Most, however, require additional trained professionals external to existing standard-of-care structures.35 Thus, trauma-informed interventions that can be integrated readily into clinical practice are needed.

ARCHES (Addressing Reproductive Coercion in Health Settings) is a brief trauma-informed prevention education and counseling intervention designed to facilitate patient and provider comfort in discussing reproductive coercion and related abuse.36,37 It aims to move the field beyond the limitations of disclosure-driven screening practices by offering all female patients support and information about reproductive coercion and partner violence, regardless of disclosure of such violence. It is intended to increase providers' ability to counsel women on reproductive coercion (and partner violence more broadly), reduce risks for poor reproductive health outcomes and improve safety. One of its key tools is a business-size educational card, designed by Futures Without Violence (a national nonprofit violence prevention organization), which serves as a discussion aid for providers and a resource for patients. Notably, the intervention also encourages patients to share information or the card itself with others in their social network who may need support.

In a cluster randomized controlled trial involving 25 family planning clinics and more than 3,600 women, ARCHES was found to increase adolescent and young adult women's self-efficacy to enact harm-reducing behaviors, as well as to increase awareness and use of victim services, such as a domestic violence hotline. For women experiencing reproductive coercion at baseline, the more forms of such coercion reported at that time, the greater the reduction at one-year follow-up.36

Despite these promising findings, however, intervention uptake varied across sites. Exit surveys, which patients completed immediately after their clinical encounter, revealed that 68% of patients (range across clinics, 37–91%) had a provider discuss relationships with them, and 73% (range, 62–94%) received the educational card.36 The purpose of this qualitative study was to explore how patients and providers perceived the intervention and to elucidate how the intervention was actually delivered, as a step toward refining implementation of such interventions.

Intervention and Staff Training

ARCHES has three major elements: education and enhanced assessment, harm reduction and supported referral.

Because lack of recognition of abuse is associated with decreased help-seeking,24,25,38 ARCHES aims to educate all patients about ways in which reproductive coercion and partner violence can affect sexual and reproductive health. When the provider opens the eight-panel, accordion-folded educational card to review it with a patient, the first panel that the patient sees is titled “Are you in a healthy relationship?” This panel lists elements of safe, respectful relationships, and is especially relevant for women who experienced abusive relationships in childhood and adolescence and may accept poor treatment as the norm. (Other panels cover unhealthy relationships, pregnancy-related decision making within relationships, possible effects of abusive relationships and where to get help.)

Clinicians are encouraged to use the following suggested script to introduce the card: “We have started giving these cards to all of our patients. It talks about healthy relationships and ones that aren't, ways a partner might try to get you pregnant when you don't want to be. We give you two cards because we want you to have the information for yourself, but also so you have the information to help a friend or a family member.” This approach gives patients a way to obtain the information even if they do not want to disclose abuse and empowers them by highlighting their role in helping others who may be experiencing abuse.39 Furthermore, it may serve as both primary prevention for patients who have not experienced partner violence and secondary prevention by helping to promote safety for others in patients' social networks. This way of initiating a conversation about partner violence and reproductive coercion also is intended to increase provider comfort. In particular, if providers share several cards with a patient, they may feel less that they are targeting someone as having a problem.

Harm reduction strategies seek to manage a range of health risk behaviors by “meeting patients where they are.”40,41 Interventions specific to partner violence promote safety among victimized women (including women involved in sex trade42) by, for example, increasing their ability to refuse sex43 and encouraging them to reduce substance use in dating contexts44 or to carry copies of important documents (such as health insurance and social security cards) with them.45 ARCHES includes educating women, via the card and provider discussion, about ways to reduce risk for reproductive coercion (such as using contraceptives that do not require partner knowledge); the program also assists with partner notification for treatment of STDs.

Supported, or “warm,” referrals—for example, having a victim advocate speak with a patient during a clinical encounter or offering the patient use of a phone to call a hotline—assist patients in overcoming such barriers to services as self-blame,25,46 lack of recognition of abuse,38 limited knowledge of services25,46 and perception that services are solely crisis-oriented.46 Such referrals may facilitate use of victim services, alleviate distress47,48 and reduce subsequent victimization.49,50

Methods

Study Design

As part of a larger study of the intervention's effectiveness, 11 family planning clinics in western Pennsylvania were randomly selected to receive training on ARCHES.36,37 The clinics serve primarily low-income, young women. All personnel at each site, including front desk staff, medical assistants, nurses, clinicians and administrators, received one half-day training, which included an opportunity to meet staff from local domestic violence agencies. Training, conducted by Futures Without Violence, highlighted reproductive health care providers' unique position to help patients recognize reproductive coercion and promote patients' reproductive health through safety assessment and education about harm reduction.

The 11 sites had 35 clinic providers (11 nurse practitioners, 23 medical assistants and one health educator) and eight administrators, all of whom received e-mail invitations to participate in an interview; 18 providers and five administrators agreed to participate. One member of the research team conducted the interviews by phone and audio-recorded them. Participants were all women; almost two-thirds had been working in reproductive health care for more than 10 years. To preserve anonymity, we did not assess participants' race, ethnicity or age. The interviews elicited feedback on providing the intervention and guidance on improving implementation.

We wanted to assess whether survivors of partner violence found the approach relevant, so women who reported a history of such violence in the final computerized survey of the randomized trial were invited to participate in semistructured face-to-face interviews. Given Pennsylvania's reporting requirements for abuse of minors and concerns about breach of confidentiality, we interviewed only participants who were 18 or older. In all, 57 women (86% of those approached) agreed to participate; we interviewed 49. Interviews were conducted in private spaces in the clinics and were audio-recorded; they took place at the end of the larger trial (one year after the baseline clinical encounter), so that our assessment of women's reflections on the intervention would not interfere with measurement of intervention effects. Sample size was determined through a purposeful sampling approach to balance by age and clinic site; even after content saturation was reached (after the first one-third or so of interviews), we conducted additional interviews to fill the sampling matrix.

All study procedures were approved by the University of Pittsburgh Human Research Protection Office. The data were protected with a federal certificate of confidentiality.

Analysis

Audio-recorded interviews were transcribed verbatim and uploaded to a qualitative coding software program (Atlas.ti). The provider interviews were reviewed by two members of the research team, who identified codes related to intervention delivery and developed a codebook. Using a consensus coding approach, they added codes as subsequent transcripts were reviewed. Each interview was coded and reviewed by two members of the research team, and the lead investigator adjudicated discrepancies.

Similarly, two independent coders reviewed the first five patient interviews and created an initial codebook; additions to the codebook were made via consensus. Major themes identified in the open coding process were refined using axial and selective coding. For this analysis, we reviewed codes specific to patients' experiences receiving the intervention and feedback about the clinical encounter.

Results

Administrator Interviews

All five administrators (three of whom provided counseling support and distributed educational cards) found the intervention straightforward to implement. They considered the half-day training feasible and the low cost of the educational cards sustainable. They reported that after implementing the intervention, they had greater contact with local victim service agencies (e.g., they invited advocates to staff meetings and, in one case, participated in quarterly countywide human services meetings).

A manager who provided counseling shared the following: “[Giving the card to a patient] made me feel like I wasn't just helping this patient, but empowering her to discuss it with someone once she read it. Maybe…her sister, her mom, cousin, friend, or [whoever] might be dealing with issues.”

In addition to offering the card to patients, administrators underscored the intervention during staff meetings to remind providers to integrate it into standard care to ensure sustainability.

Provider Interviews

All providers were first asked structured questions about changes in their attitudes and practices once they began implementing ARCHES. Seventeen of the 18 reported increased confidence talking with their patients about partner violence and reproductive coercion. Fifteen reported giving the card to patients, and eight reported always discussing and assessing for partner violence and reproductive coercion. Since a key harm reduction strategy for reproductive coercion is use of long-acting reversible contraceptive methods, we also asked providers whether they had offered these methods more often since the training; 12 reported that they had. And while the intervention was not focused on disclosure, 10 providers noted an increase in disclosures about partner violence and reproductive coercion by their patients once they implemented the intervention. Providers discussed strategies they had used to integrate the intervention into their clinical flow, how the intervention increased their awareness of partner violence and its impact on women's reproductive health, how it nourished their desire to help their patients and challenges to implementation they had encountered.

Strategies for integration

While some providers noted lack of time as a barrier, others indicated the intervention did not take more time than standard care. In fact, 11 of the 18 noted how this intervention allowed them to streamline their contraceptive counseling. Almost all described a team approach to delivering the card to patients, although the specifics varied: A medical assistant introduced the card, and a clinician went into it in greater detail; a medical assistant described the card, and a clinician asked the patient if she had questions; a clinician gave and described the card to the patients in the exam room during the visit; and an exit counselor offered the card with all checkout materials. One provider described the process at her site as follows:

“[Patients] get checked in, and then they go into the lab with the medical assistant, and that's when [the medical assistant] would give them the card, talk to them a little about the card….[Our] theory was that…there's waiting time in between…the lab and seeing [the nurse practitioner], and there was some more time between seeing [the nurse practitioner] and the exiting counselor, so there was a lot of time during which they could read the card if they were just sitting around waiting.”

Most providers stated that the card was useful in reminding them to assess for partner violence and reproductive coercion with each encounter, served as an “ice breaker” for approaching these topics, and gave suggestions for tailoring their assessment for violence exposure according to patients' reasons for visiting the clinic. Introducing the card also allowed providers to avoid the pitfall of yes-or-no screening questions; every patient got information, whether she felt safe disclosing or not. A provider described how helpful it was to shift focus away from identifying a case (getting a disclosure) and toward signaling to patients that the provider is comfortable addressing partner violence: “[The card] made me feel empowered because…you can really help somebody…that might have been afraid to say anything or didn't know how to approach the topic. This is a door for them to open so they can feel…more relaxed about talking about it.”

Increased provider awareness

All of the providers discussed how helpful the training was for their understanding of the impact of partner violence and reproductive coercion on women's reproductive lives and decision making. They also remarked on how this intervention differed from disclosure-based screening. For example, one provider noted that when patients are routinely asked about violence exposure, “maybe…they see that we truly do care and want to make sure they're okay, [and then] they may be more open the next time.”

This understanding of the complexities of reproductive coercion and partner violence also helped providers develop greater empathy toward patients who were struggling with adhering to clinical recommendations. One provider described how she came to see that patients' exposure to partner violence might interfere with their ability to use contraceptives:

“I think all of us had that epiphany. We didn't make the connection between [reproductive coercion] and women that were perpetually late for their Depo, or women who kept calling and saying they lost a pack of pills or coming in three months late to refill their pills.”

This provider went on to say that the intervention helped providers “[reframe] our thinking on various obstacles in women's lives and how they are affecting their reproductive choices.”

Nurturing providers' desire to help

As a unique aspect of the intervention was involving the patient in helping others, we listened for how providers discussed this critical aspect. Providers described how sharing the card, with its list of resources, made them feel that they were making a positive change in their patients' and others' lives. One provider reflected that giving the card and providing warm referral to domestic violence advocates “makes you feel good that you helped…somebody get help.” Another described her feeling this way:

“It made me feel really good. It made me feel if [patients] were in a situation that they were afraid to talk about it, they had these cards. They have them, and they could take them…and put them in the purse, and [they could] just…offer that little bit of help to anyone.”

Another provider shared that she had started routinely giving two cards to her patients. Reflecting on how patients responded, she said: “They usually were just like ‘Uh, okay.’ But they would always take both cards.…I think actually once or twice the patients said like, ‘Oh, yeah, I have a friend that might be interested in reading it.’

Most providers also shared stories about the ripple effect and how that contributed to their positive views about the intervention. For example, one provider told of a patient who said that a friend had given her the card and told her that she could visit the clinic to talk about it:

“It was…wonderful that she was able to come in and get more information.…She did know enough to come in and get more information.…Sometimes you just feel good about something you did that day.”

Challenges and suggestions

Despite having positive feelings about the intervention and having placed the card in strategic locations in the clinic to remind them to deliver the intervention, most providers shared that they often forgot to give patients the card. When they had reminders such as e-mails from the practice manager or when a research staff member was present, providers reported giving the information to patients consistently. For sites with electronic records, providers agreed that some kind of reminder in the health record would probably help as well.

Providers asked for more training and sample scripts to help integrate card delivery into specific types of clinic visits. They offered that encouraging providers to customize the script and use their own words when discussing the card would help. One provider said:

“I really appreciate the [suggested scripts] that you gave us about how to work it into visits with our patients, [because] I think that's the hardest part about getting into something like this that's new to you. I think you just don't know how to bring up the subject, especially when it's such a touchy subject.”

More than a third of providers also talked about challenges with finding the right time and place to give the card and identifying ways to assimilate it into clinic flow. One related that when her clinic started implementing the intervention, “it was a little hectic because we had to try to figure out the actual flow of where to fit [it] in….But as we went along, we liked working with [it] and [tried] to figure out when would be a best time to do it and incorporate it into our schedule.”

Some providers felt they never had enough time to go through the card information thoroughly, despite reassurances during the training that they did not need to review all of the information on the card. A few providers shared that major disruptions in clinic function (e.g., because of introduction of an electronic medical record during the randomized trial period) made it difficult to remember to offer patients the card. One provider explained:

“It was just bad timing 'cause we were just getting into [an] electronic health records system, too. So, it was hard for us as an office to adjust and try to get a flow down of the time. Now it seems no big deal, but I think it's hard to get a flow down at first of like how, how is this going to fit into our normal flow.”

Another provider reflected on how little time providers have within the constraints of the health care delivery system and pressures to see a high volume of patients: “Our biggest dilemma was, and I'm sure you're hearing this from other people, is that with the decrease in funding and the tightening of belts,…clinicians' time is becoming so limited.”

Patient Interviews

In our final sample of 49 patients, 33% were 18–21 years old, 39% were aged 22–26 and 29% were 27–30. Some 70% identified as white, 20% as African American or black, and 10% as multiracial or other. Patient interviews elicited reflections on the acceptability of the card and discussions with providers, sharing the card and how to improve implementation.

Acceptability

Patients described receiving the card in different ways. Three-quarters received it from clinic staff and had a discussion about partner violence and reproductive coercion. Patients reported, and appreciated, that providers talked about this kind of violence being common. They noted that clinicians did not assume they were victims of violence and used hypothetical language (e.g., “if you were to ever be in an unhealthy relationship”). One patient described her encounter as follows: “They hand it to me and say that there's like information on there for…hotlines and places to go, and that I should just feel safe going there if I ever need any help with anything.”

All of the patients who received the card and had a conversation with the provider responded positively to the encounter, emphasizing the caring they felt from clinicians. One patient said that when the clinician gave her the card, “[it let] me know that she was there if I needed help, or you guys or whatever was there if I needed help with anything. So it showed me that she cared.” Similarly, another woman related that when she went to the clinic for a pregnancy test, the nurse practitioner gave her the card. She continued: “Me and her were talking, and I was able to tell that she genuinely cared; that's what I felt from her. They just let me know that there was…help out there.”

Some women shared how the clinical encounter served as an important touch point for them. One patient explained:

“For a long time there, I didn't feel like there was anything I could do or anybody I could talk to, and then once I did talk to [the clinician], I felt a lot better. And I felt like there was actually somebody there that I could…discuss things with. So even if…there was an issue, I could probably discuss things with somebody [at the clinic].”

Another woman specifically addressed how the intervention helped to reduce her sense of isolation:

“They would bring out a card, basically walk in with it, and she would open it and ask me had I ever seen it before….It was awesome. She would touch on having, no matter what the situation you're in, there's something or someplace that can help you. I don't have to be alone in it. That was really huge for me, because I was alone most of the time for the worst part.”

Those who did not receive the card were also asked about whether they had a conversation with a clinician, counselor or nurse about partner violence. These patients reported being asked more typical domestic violence screening questions. One said, “[The clinician asked me] if I was happy in my relationship, things like that.”

Sharing the card

Almost all patients said that they kept the cards, gave them to friends or family members, or did both. All women who kept a card stored it in an easily accessible place, like a dresser drawer or wallet, or with important documents. One woman shared how she uses it:

“There'll be times where I'll just read the card and remind myself not to go back. I'll use it so I don't step back. [The card reminds me of] what it was like….I'm not going to do it again. For me, [the card] just helped me stay away from what I got out of….I carry it in my wallet. It's with me every day.”

The majority of patients recounted in positive terms how clinical staff encouraged them to pass the cards on to friends or family members. Having a resource to share with others felt rewarding as well as empowering. One woman said, “It makes me actually feel like I have a lot of power to help somebody.…It was good to know that I had it on hand.” Another stated, “It makes me feel nice that I can help someone else.” Others also described whom they had shared the information with. For example, one woman related the following:

“[My mother's] situation is way worse than mine. So I try to share things with her as much as I can. [I gave the card to her] just so she knew that I cared about her. She doesn't think anybody cares about her at all, and she has nobody really, so I wanted her to know that I do think about her, and I do care about her.”

Another patient talked about picking up additional cards during subsequent visits:

“I take one every time I go, just in case they ever get lost. They're small. So I try to keep one like in my car sometimes now, even if it's not [just for] me….Working where I work and who I work with, I meet a lot of girls in the same position or worse than I was, so [I keep it] just in case anybody else needs help, 'cause I'm doing okay at this point.”

About half of the women who passed the card along to a friend or family member modeled their language on how providers presented the card during their clinic visit, and conveyed that the clinic is a safe place to get connected to help. As one woman recounted, “[The clinic staff] told me when they started [giving] this card that this place is a safe place. It's like if your boyfriend's ever trying to abuse you, you can come here, and [they'll] take care of you. And I told [my coworker] that—there's people that'll help you.”

Suggestions

While patients were positive about the intervention overall, some noted that just handing over the educational card was not enough; they desired deeper conversations with their provider about partner violence and reproductive coercion. One woman explained that she wanted the provider to take more time, to ask more specific questions—“not just casually ask something and move on…[but get] a little deeper into it.” Interviewees were all fully supportive of partner violence discussions in the family planning setting, they appreciated the educational card, and none questioned the rationale for providing it.

Discussion

Our study demonstrates the acceptability to providers and patients of a family planning clinic–based universal intervention for addressing reproductive coercion and partner violence. Providers reported that the intervention is feasible and acceptable to implement in their busy clinical practices, although barriers remain. Patients revealed how the intervention helped increase their knowledge about violence-related services (including their recognition of the clinic as a safe resource) and reduced isolation.

Provider barriers to inquiring about partner violence are well described in the literature; these include concerns with time constraints, fear of opening a “Pandora's box” of complex problems if a woman discloses exposure to violence, and a sense of helplessness in the face of such violence. 18,19 Providers described how implementing this intervention helped them understand patients' needs and context, and encouraged them to offer help. The universal education approach shifts the role of the provider away from being gatekeeper of resources for women who have disclosed an experience of violence to ensuring that everyone receives information that may be needed now or in the future. As family planning clinics in the ARCHES trial serve adolescents and young adults just learning about relationships, education about healthy relationships may serve as primary prevention. Positive experiences with assessment for partner violence and reproductive coercion may motivate greater uptake of this universal approach as clinic culture shifts toward the trauma-informed principles that are foundational for this intervention.51

Despite providers' positive reactions to the intervention, they did not assess for partner violence and reproductive coercion consistently. While some reported that the intervention did not require more time than standard practice, others cited time constraints as a barrier. Providers also commonly reported being distracted because their clinic was initiating use of a new electronic records system during the study period and forgetting about the intervention during busy sessions. Further study is needed to explore barriers to implementation and strategies to increase uptake. Providers suggested that system-level factors (such as prompts in the electronic health record) may be needed to ensure consistent provision of partner violence and reproductive coercion assessment.

Subsequent iterations of the intervention might include reminders and scripted prompts (potentially embedded in the electronic medical record), and might test the use of computerized tools for patients.

A recently recognized barrier for providers, which was notably absent from the provider interviews, was the potential role of secondary, or vicarious, trauma.52 Some staff may not be ready to participate in conversations about violence because of their own history of abuse, and may need to opt out of participation. Given the prevalence of violence among staff in helping professions53 and among paraprofessional staff in related fields, including home visitation,54 steps should be taken to help staff who are struggling with partner violence themselves. Trauma-informed care emphasizes safety in discussing violence and trauma not only for patients, but for providers as well.23 Training could include acknowledge the prevalence of violence among staff and highlight employee assistance programs and local resources.

Patients perceived the intervention as a buffer against isolation and an experience that conveyed support and caring. They felt empowered by a provider's telling them they could help someone else. The power of altruism is a critical part of trauma-informed and patient-centered interventions that make patients a part of the solution, rather than regarding them simply as victims to be helped. Providers' use of scripts that avoided assumptions about violence experiences factored heavily into the intervention's acceptability. This finding is consistent with past research documenting that women in abusive relationships prefer for providers to be neutral and not make assumptions about violence experiences.29,30,55 The feedback from patients also suggests that patients appreciate knowing that the family planning clinic is a safe place in which to seek care in response to partner violence and reproductive coercion. Notably, the script providers used to encourage patients to share information with friends or family appeared to increase the relevance of the educational materials, empowered patients to help others and emerged as a core feature of the intervention that patients appreciated most.

Limitations

Our results should be interpreted in light of the study's limitations. Findings from these clinics in western Pennsylvania do not generalize to women's sexual and reproductive health clinics more broadly. Only a subsample of providers and administrators in intervention clinics were interviewed. Feedback was highly positive, suggesting that the sample may have been biased toward participants who felt positively about the intervention. While the patient interviews were guided by a sampling matrix and content saturation, the interviews may not capture the heterogeneity of experiences with the intervention, including negative aspects. Descriptions of intervention implementation relied on self-report by patients and providers (who may not recall the content of the clinical encounter), rather than observations or recordings of the visits. Recall bias is likely because of the interval between clinical encounter and interview.

Conclusion

The study's limitations notwithstanding, results suggest that integrating partner violence and reproductive coercion education, harm reduction counseling and connection to victim services into the reproductive health visit is acceptable to providers and patients. Training on this intervention that emphasizes patients' enthusiasm about being asked to share the information with others may assuage provider discomfort with implementing the intervention. Successful implementation of a universal intervention in family planning settings will likely require attention to system-level factors to overcome providers' concerns about time limitations. Future implementation studies might assess the impact of prompts in the electronic health record to remind providers to offer the educational intervention, and might tie partner violence assessment to quality measures and clinical incentives. Additionally, evaluation of ARCHES in other clinical settings where women seek reproductive and sexual health care is indicated.

Acknowledgments

The authors acknowledge the staff of Planned Parenthood of Western Pennsylvania and Adagio Health for their support with this study. Samantha Ciaravino, Hillary Darville, Jill Etienne, Tarrah Herman, Angela Hicks and Claire Raible provided research assistance. Daniel J. Tancredi and Lisa James participated in the study and provided critical review of early versions of this article. This work was supported by grant R01HD064407 from the National Institute of Child Health and Human Development. The opinions, findings, conclusions and recommendations expressed in this article are those of the authors and do not necessarily reflect those of the National Institutes of Health, Adagio Health or the Planned Parenthood Federation of America.

Biography

Elizabeth Miller is director, Division of Adolescent and Young Adult Medicine, Children's Hospital of Pittsburgh, and professor of pediatrics, Department of Pediatrics, University of Pittsburgh School of Medicine. Heather L. McCauley is assistant professor, Human Development & Family Studies, Michigan State University, East Lansing, and assistant professor, Division of Adolescent and Young Adult Medicine, Department of Pediatrics, University of Pittsburgh School of Medicine. Michele R. Decker is associate professor, Department of Population, Family and Reproductive Health, and director, Women's Health & Rights Program, Center for Public Health & Human Rights, Bloomberg School of Public Health, Johns Hopkins University, Baltimore. Rebecca Levenson is senior policy analyst, Futures Without Violence, San Francisco. Sarah Zelazny is clinical research assistant, Kelley A. Jones is postdoctoral associate and Heather Anderson is clinical research coordinator, all at the Division of Adolescent and Young Adult Medicine, Department of Pediatrics, University of Pittsburgh School of Medicine. Jay G. Silverman is director of research, Center on Gender Equity and Health, and professor of medicine and global public health, University of California, San Diego, La Jolla.

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