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Published in final edited form as: AIDS Care. 2016 Aug 1;29(4):409–417. doi: 10.1080/09540121.2016.1214674

Meta-Analysis on the Effect of Text Message Reminders for HIV-Related Compliance

Jonathan E Mayer 1,, Paul Fontelo 2
PMCID: PMC5480218  NIHMSID: NIHMS865782  PMID: 27477580

Abstract

For the treatment of HIV, compliance in regard to appointment attendance and medication usage is critical. Various methods have been attempted to increased HIV care compliance, and a method that has inspired many published studies is text message reminders. We conducted a meta-analysis of the literature from inception through May 2016 using the following databases: Pubmed, Embase, CINAHL, Web of Science, and Cochrane. Examples of terms used in the search included exploded versions of “HIV, “AIDS”, “cell phone”, “SMS”, “text message”, “reminder”. After abstract and manuscript review, articles were discussed with co-author and included based on consensus. We excluded qualitative analyses, observational studies without an intervention, and studies without a control or pre-intervention group. We used random-effects models to calculate odds ratios (OR) and standardized mean differences (SMD) for the text message intervention. Thirty-four unique studies were found and included in the meta-analysis. For the 7 articles relating to non-attendance, text message reminders significantly reduced the rates of non-attendance (OR, 0.66; 95% CI, 0.48–0.92; P= .01; I2=52%). For the 20 articles on drug adherence, text message reminders significantly increased adherence (SMD, 0.87; 95% CI, 0.06–1.68; P=.04; I2=99%). For the 11 articles with physiologic measures (CD4 count or viral load), text message reminders led to significant improvement (SMD, 1.53; 95% CI, 0.52–2.55; P=.003; I2=99%). This meta-analysis reveals that text message reminders are a promising intervention that can be used to increase HIV care compliance when logistically feasible. Further study should focus on which populations benefit the most from this intervention, and successful implementers could create an established technological infrastructure for other clinics to adopt when seeking to boost compliance.

Keywords: HIV, AIDS, compliance, text message, cell phones

INTRODUCTION

In the treatment of HIV infections, appointment attendance and medication adherence is critical to good control of this disease. Various methods have been attempted to increase compliance, including the use of text message reminders, which has had a number of published studies to evaluate its usefulness. Studies in urban HIV clinics in the U.S. have found that the vast majority of patients own mobile phones and would use them to enhance medication adherence (Miller & Himelhoch, 2013). Patients and providers both have noted some of the benefits of text message reminders, such as their ease of use and the ability to personalize messages and their timing (Baranoski et al., 2014).

In impoverished areas of the world, achieving HIV-related compliance can be even more difficult. At an established HIV program in Kibera, Nairobi, one of Africa’s largest informal urban settlements, more than one third of patients were non-adherent to their treatment regimen (Unge et al., 2010). Therefore, looking to improve adherence rates, researchers have done research on text message reminders in resource-constrained settings. In studies in Peru (Curioso & Kurth, 2007; Menacho, Blas, Alva, & Roberto Orellana, 2013) and Botswana (Reid et al., 2014), patients viewed HIV-related health promotion via communication technology positively. Furthermore, in a 2010 study of an antiretroviral therapy clinic in Durban, South Africa, 81% of patients owned a cell phone, and 96% of respondents were willing to be contacted by the clinic via text messaging (Crankshaw et al., 2010). A survey of secondary school students in Mbarara, Uganda found that 61% of those who owned a cell phone said they would access a text messaging-based HIV prevention program if it were available (Mitchell, Bull, Kiwanuka, & Ybarra, 2011). In Asia, studies have found similar results. Across multiple HIV clinics in Vietnam, 85% of patients used mobile phones, 79% found cell phone reminders an effective adherence aid, and 64 % expressed willingness-to-use the service with an average willingness-to-pay of $2.50 per month (Tran & Houston, 2012). In a cross-sectional survey of 801 Chinese people living with HIV, 88% of the participants owned mobile phones and 80% felt daily text reminders to take medication would be helpful (Xiao et al., 2014).

Text message reminders have been effective in a number of fields unrelated to HIV care: antenatal and postnatal care (Watterson, Walsh, & Madeka, 2015), contraception (Halpern, Lopez, Grimes, Stockton, & Gallo, 2013), immunizations (Odone et al., 2015), breast cancer screening (Kerrison, Shukla, Cunningham, Oyebode, & Friedman, 2015), smoking cessation (Vodopivec-Jamsek, de Jongh, Gurol-Urganci, Atun, & Car, 2012), sunscreen use (Armstrong et al., 2009), and some asthma and diabetes outcomes (de Jongh, Gurol-Urganci, Vodopivec-Jamsek, Car, & Atun, 2012). For HIV care, a number of studies have accumulated that seek to quantify the benefit of text message reminders. Our current paper seeks to identify and amalgamate all HIV compliance-related text messaging studies – spanning a range of study types – into an up-to-date and comprehensive set of meta-analyses. Our hypothesis was that text message reminders would improve compliance in all aspects of HIV care.

METHODS

No human participants were involved in this study and only previously published literature was included, thus the project was exempt from requirements for human subjects research review.

Search Strategy

We conducted a meta-analysis of the literature using the following databases from inception thru May 2016: PubMed (MEDLINE), EMBASE, CINAHL, Web of Science, and Cochrane. Studies in any language that investigated text message reminders for HIV care were available for inclusion. Terms used in the search included exploded versions of “HIV, “AIDS”, “cell phone”, “SMS”, “text message”, “reminder”. For example for PubMed, the search algorithm was “(HIV Infections[MeSH] OR HIV[MeSH] OR hiv[tiab] OR hiv-1[tiab] OR hiv-2*[tiab] OR hiv1[tiab] OR hiv2[tiab] OR hiv infect*[tiab] OR human immunodeficiency virus[tiab] OR human immune deficiency virus[tiab] OR human immunodeficiency virus[tiab] OR human immune-deficiency virus[tiab] OR (human immun*) OR (deficiency virus[tiab])) OR acquired immunodeficiency syndromes[tiab] OR acquired immune deficiency syndrome[tiab] OR acquired immunodeficiency syndrome[tiab] OR acquired immune-deficiency syndrome[tiab] OR (acquired immun*) OR (deficiency syndrome[tiab]) OR HIV[tiab] OR HIV/AIDS[tiab] OR HIV-infected[tiab] OR HIV[title] OR HIV/AIDS[title] OR HIV-infected[title]) AND (”Cellular Phone“[Mesh] OR telephone[tiab] OR phone[tiab] OR mobile[tiab] OR cellphone[tiab] OR ”cell phone"[tiab] OR sms[tiab] OR text*[ti] OR messag*[ti] OR remind*[ti]).” In order to capture any missed studies, we hand-searched the references from the discovered studies and reviews.

Study Selection

In our search for studies on text message reminders for HIV-related compliance, we excluded studies centered on qualitative measures; observations without an intervention; support groups or use of SMS messaging to connect with other patients or a physician; analyses without a control group or pre-intervention group; educational text messages; programmable medication reminder devices; texting for test result delivery; phone call interventions not in conjunction with text messaging. Prior to data analysis, we chose to include articles on text messaging via a pager because the intervention still consisted of a text reminder via a portable device. After abstract and manuscript review, all articles for potential inclusion were discussed amongst the co-authors and included based on consensus. Figure 1 summarizes the selection of articles used in this study.

Figure 1.

Figure 1

Search protocol flow chart

*Four categories below do not add to 34 because some articles cover multiple measures.

Data Extraction

For each study, we extracted outcome data to calculate a standardized mean difference or odds ratio. When possible, we used intention-to-treat data. We classified the study focus into four categories: Appointment Non-Attendance, Medication Adherence, Physiologic Measures, and HIV Prevention (which was then divided into Appointment Non-Attendance and Avoiding High-Risk Sexual Behavior). Points specific to the extraction of data from each study is included as a Supplemental Table.

Statistical Analyses

We generated meta-analytic estimates of intervention effect using random-effects models. Effect sizes were calculated as standardized mean difference (SMD) or odds ratios (OR). Analyses were performed using Review Manager (RevMan) version 5.2 software (Cochrane Collaboration). We measured heterogeneity for each outcome across studies using the I2 test. When the data required to calculate a standard deviation (SD) were not included in an article, we requested it from the study’s authors, and when information was not forthcoming, imputation of the mean SD of the group for that particular variable was utilized. Imputation of more than 2 SDs was not required for any analysis. When a study produced binary data (e.g. number who attended vs did not attend), the data was converted to a continuous percentage and the SD was estimated assuming a binomial distribution. An aggregate effect size was calculated for each group of articles. No subgroup analyses were planned a priori.

RESULTS

The results of the search strategy are shown in Figure 1 and all studies are characterized in Table 1. The search identified a total of 5,718 articles from all databases. Articles were systematically excluded: 1,338 duplicates, 4,196 articles with irrelevant titles, 150 off-topic articles based on review of the abstract or manuscript. This left 34 unique studies to be included in the meta-analysis. Seven articles contained data on “Appointment Non-Attendance,” 20 articles on “Medication Adherence,” 11 articles on “Physiologic Measures”, 7 articles on “HIV Prevention” (5 with “Did Not Attend Rates” and 2 on “Avoidance of High-Risk Sexual Behavior”). Some studies contained data on multiple outcome measures and thus fit into two of the above categories for meta-analysis.

Table 1.

Author Year Study
Type
Location Study Population (HIV-positive) Study
Duration
Intervention Experimental # Control #
Non-Attendance
  Bigna et al 2014 RCT Cameroon Carers of children with or exposed to HIV 1 appt Text message 60 61
  Farmer et al 2014 Pre-Post London Clinic patients 1 year Text message 951 822
  Ingersoll et al 2015 RCT USA: VA People with drug use & recent ART nonadherence 12 weeks Text message 33 30
  Kliner et al 2013 Pre-Post Swaziland Newly-diagnosed and obtaining CD4 results 1 appt Text message 162 297
  Norton et al 2014 RCT USA: NC Clinic patients 1 appt Text message 25 27
  Odeny et al 2014 RCT Kenya Pregnant women 1 appt Text message 194 187
  Perron et al 2010 RCT Switzerland Clinic patients 1 appt Call ± text 150 153
Medication Adherence
  Ammassari et al 2011 Pre-Post Italy Adults with suboptimal adherence 9 months Text message 106 145
  da Costa et al 2012 RCT Brazil Brazilian women 4 months Text message 8 13
  Dowshen et al 2012 Pre-Post USA: PA Youths on ART with poor adherence 24 weeks Text message 21 21
  Garofalo et al 2015 RCT USA: IL Youths and young adults with poor adherence 6 months Text message 43 49
  Haberer et al 2016 RCT Uganda Individuals initiating ART 9 months Text message 21 21
  Hardy et al 2011 Pre-Post USA: MA Adults receiving HIV primary care 6 weeks Text message 10 10
  Ingersoll et al 2015 RCT USA: VA People with drug use & recent ART nonadherence 12 weeks Text message 33 30
  Kalichman 2016 RCT USA: GA Adults with poor adherence 12 months Text message 150 151
  Lester et al 2010 RCT Kenya Patients initiating ART 12 months Text message 273 265
  Lewis et al 2012 Pre-Post USA MSM aged ≥ 25 3 months Text message 18 18
  Maduka et al 2012 RCT Nigeria Patients with a history of non-adherence 4 months Text + counseling 52 52
  Mbuabaw et al 2012 RCT Cameroon Adults aged ≥ 21 on ART 6 months Text message 101 99
  Moore et al 2014 RCT USA: CA Patients with co-occurring bipolar disorder 30 days Text message 25 25
  Orrell et al 2015 RCT South Africa ART-naïve patients 48 weeks Text message 115 115
  Pop-Eleches et al 2011 RCT Kenya Adults who had initiated ART within 3 months 48 weeks Text message 289 139
  Rodrigues et al 2012 Pre-Post India Patients on ART 6 months Pictorial text + call 141 141
  Sabin et al 2015 RCT China Adults on ART 6 months Text message 63 56
  Safren et al 2010 RCT USA: MA Patients with poor adherence 2 weeks Pager text message 19 25
  Shet et al 2014 RCT India Adult, ART naïve patients 2 years Pictorial text + call 300 299
  Simoni et al 2009 RCT USA: WA Patients at a public HIV clinic 3 months Pager text message 56 57
Physiologic Measures
  Ammassari et al 2011 Pre-Post Italy Adults with suboptimal adherence 9 months Text message 123 123
  Dowshen et al 2012 Pre-Post USA: PA Youths on ART with documented poor adherence 24 weeks Text message 21 21
  Garofalo et al 2015 RCT USA: IL Youths and young adults with poor adherence 6 months Text message 20 23
  Kalichman et al 2016 RCT USA: GA Adults with poor adherence 12 months Text message 110 98
  Lester et al 2010 RCT Kenya Adults initiating ART 12 months Text message 273 265
  Lewis et al 2012 Pre-Post USA MSM aged ≥ 25 3 months Text message 37 37
  Maduka et al 2012 RCT Nigeria Patients with a history of non-adherence 4 months Text message 52 52
  Orrell et al 2015 RCT South Africa ART-naïve patients 48 weeks Text message 115 115
  Rana et al 2016 Pre-Post USA: RI Adults with higher risk of loss-to-follow-up 6 months Text message 32 32
  Shet et al 2014 RCT India Adult, ART naïve patients 2 years Pictorial text + call 315 316
  Simoni et al 2009 RCT USA: WA Patients at a public HIV clinic 3 months Pager text message 56 57
Prevention - Non-attendance
  Bourne et al 2011 Pre-Post Australia HIV-negative MSM categorized as high-risk 1 testing appt Text message 1798 1753
  Burton et al 2013 Pre-Post UK HIV-negative patients categorized as high-risk 1 testing appt Text message 274 266
  Mugo et al 2016 RCT Kenya HIV-negative patients 1 testing appt Text + call 199 207
  Nyatsanza et al 2015 Pre-Post UK HIV-negative patients categorized as high-risk 1 testing appt Personalized text 266 273
  Odeny et al 2012 RCT Kenya HIV-positive males with recent circumcisions 1 testing appt Text message 592 596
Prevention - Avoiding High-Risk Behaviors
  Odeny et al 2014 RCT Kenya HIV-positive males with recent circumcisions 6 weeks Text message 491 493
  Reback et al 2012 Pre-Post USA: CA HIV-negative methamphetamine-using MSM 2 weeks Text message 48 52

For the 7 articles relating to “Appointment Non-Attendance,” 5 were RCTs and 2 were pre-post studies. Altogether, there were 1,608 experimental subjects and 1,607 control subjects (Figure 2). Overall, text message reminders significantly reduced the rates of non-attendance (OR, 0.66; 95% CI, 0.48–0.92; P= .01; I2=52%; Figure 2). For the 20 articles on “Medication Adherence,” 14 were RCTs and 6 were pre-post studies. Altogether, there were 1,844 experimental subjects and 1,731 control subjects (Figure 3). Overall, text message reminders significantly increased medication adherence (SMD, 0.87; 95% CI, 0.06–1.68; P=.04; I2=99%; Figure 3). For the 11 articles with “Physiologic Measures,” 7 were RCTs and 4 were pre-post studies. Altogether, there were 1,154 experimental subjects and 1,139 control subjects (Figure 4). Overall, text message reminders led to improvement in the physiologic measures (SMD, 1.53; 95% CI, 0.52–2.55; P=.003; I2=99%; Figure 4). For the 5 articles relating to “HIV Prevention – Appointment Non-Attendance,” 2 were RCTs and 3 were pre-post studies. Altogether, there were 3,129 experimental subjects and 3,095 control subjects. Overall, text message reminders significantly reduced the rates of non-attendance (OR, 0.63; 95% CI, 0.47–0.84; P= .002; I2=83%; Figure 5). For the 2 articles relating to “HIV Prevention – Avoidance of Certain High-Risk Sexual Behavior,” 1 was an RCT and 1 was a pre-post study. Altogether, there were 539 experimental subjects and 545 control subjects. Overall, text message reminders did not significantly reduce the rates of high-risk sexual acts (OR, 0.66; 95% CI, 0.19–2.35; P= .52; I2=86%; Figure 6).

Figure 2.

Figure 2

Forest plot for the Appointment Non-Attendance Meta-Analysis

Figure 3.

Figure 3

Forest plot for the Medication Adherence Meta-Analysis

Figure 4.

Figure 4

Forest plot for the Physiologic Measures Meta-Analysis

Figure 5.

Figure 5

Forest plot for the HIV Prevention – Appointment Non-Attendance

Figure 6.

Figure 6

Forest plot for the HIV Prevention – Avoidance of Certain High-Risk Sexual Behavior

DISCUSSION

This meta-analysis reveals that text message reminders are a valuable tool to increase HIV-related compliance. We found significant benefits in regard to non-attendance, medication adherence, and physiologic measures. For both of the HIV primary prevention meta-analyses, decreases in non-attendance and high-risk sexual behaviors were present (however, only the former was statistically significant).

Our findings regarding the effectiveness of text message reminders are consistent with the meta-analyses discussed in the Introduction showing increased compliance with text message reminders used in other healthcare settings. Our meta-analysis focused on all aspects of HIV care that have been studied in relation to text messaging, which includes studies beyond RCTs. Moreover, it has been updated with studies through mid-2016. One advantage we see in this study is that previous systematic reviews, while comprehensive in scope, did not involve statistical synthesis of the data and instead drew more subjective conclusions. For example, a 2013 systematic review on the use of mobile phone messaging for HIV infection prevention, treatment, and care and concluded that there was “limited evidence on the effectiveness of mobile phone messaging for HIV care” (van Velthoven, Brusamento, Majeed, & Car, 2013). With the inclusion of more recent published reports in this meta-analysis, it appears that there is sufficient evidence on the effectiveness of text messaging for HIV care.

One of the limitations of this meta-analysis is the high rates of heterogeneity within each analysis. This is likely secondary to the multiple types of studies included, the various different study populations, and the slightly different interventions (e.g. timing of text messages). To reduce the chance of type 1 error from multiple comparisons, we did not do further meta-analyses within subgroups. With the addition of more studies going forward, future analyses may limit their a priori hypotheses to specific populations or types of studies, and this would likely lower the high heterogeneity levels we found. Another limitation of this analysis is that it gave the same weight to an RCT as a non-RCT. We considered this as acceptable since we believed that it was outweighed by greater inclusivity and increasing the number of data points for analysis. In addition, the RCT studies tended to be more robust with larger sample sizes, so they naturally received more weight than a smaller non-RCT.

Given the improvements in compliance seen in this meta-analysis, the use of text messaging reminders should be pursued when feasible in HIV clinics. The populations in the analyzed studies varied significantly, and the future studies should delve deeper into who benefits the most and least from text message interventions within one population. Until further characterization is possible, it seems likely that any clinic with high rates of noncompliance with HIV care would benefit from text message reminders. With the near-ubiquity of mobile phones worldwide and now smartphones in the developed world, implementation of text message interventions is a natural next step in using technology for health maintenance, especially with younger patients, who typically feel the most comfortable with new technology. In the near future, with the increasing prevalence of wearable devices, reminders via these devices may become alternatives to cell phone reminders.

Text message intervention studies have reported varying costs, on the scale of hundreds to thousands of dollars for initial set-up of a reminder system (van Velthoven et al., 2013). A 2014 study in South India determined the cost of implementing a text reminder system to be $1.27-$1.57 per patient per year (Rodrigues, Bogg, Shet, Kumar, & De Costa, 2014). However, once the texting system was instituted, maintenance costs could be as low as $0.005 per text message (Kunutsor et al., 2010). If systems are established on a large scale in a country, perhaps by a central health agency, costs for a new clinic to implement text message reminders would be minimal. Moreover, multiple websites advertise free services for setting up individual or group text reminders. However, concerns regarding HIPAA, confidentiality and other privacy concerns would need to be strongly considered before such services could be used, especially with sensitive information such as HIV status.

Conclusion

It appears that text message reminders are a promising intervention that should be used to increase HIV care compliance when feasible. Further study should focus on which populations benefit the most from this intervention, and adoption of this intervention would benefit from a central infrastructure created by an organization such as the government or other public health organization, thus enabling easier adoption of text message reminders in clinics with poor compliance.

Supplementary Material

Supplementary Material

Acknowledgments

This research was supported by the Intramural Research Program of the National Institutes of Health (NIH), National Library of Medicine (NLM) and Lister Hill National Center for Biomedical Communications (LHNCBC).

Sources of Financial Support: None.

Footnotes

Institution Where Research Was Conducted: National Institutes of Health

Disclaimer

The views and opinions of the authors expressed herein do not necessarily state or reflect those of the National Library of Medicine, National Institutes of Health or the US Department of Health and Human Services.

Declarations of Interest: The authors report no conflicts of interest

Contributor Information

Jonathan E. Mayer, Department of Medicine, Johns Hopkins Bayview Medical Center, Johns Hopkins University School of Medicine, 4940 Eastern Ave, Baltimore, MD, USA 21224-2780, 407-267-8642.

Paul Fontelo, Lister Hill National Center for Biomedical Communications, National Library of Medicine, National Institutes of Health, Bethesda, MD, USA 20892, 301-435-3265.

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