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Psoriasis: Targets and Therapy logoLink to Psoriasis: Targets and Therapy
. 2015 Jul 17;5:109–115. doi: 10.2147/PTT.S54070

Improving patient outcomes in psoriasis: strategies to ensure treatment adherence

Oriol Yélamos 1, Sandra Ros 1, Lluís Puig 1,✉
PMCID: PMC5683106  PMID: 29387587

Abstract

Psoriasis is a frequent inflammatory disease with a chronic and relapsing course. Therefore, patients with psoriasis are likely to undergo different treatments for long periods of time. Traditionally, therapies used in psoriasis have been associated with poor levels of adherence due to the complexity of the regimens and the poor results obtained with the topical therapies. These poor outcomes are associated with high levels of frustration and anxiety, which decrease adherence and worsen the disease. With the recent introduction of highly efficacious biologic therapies, patients can achieve very good and prolonged responses. However, most patients with psoriasis have mild disease and may be treated with skin-directed therapies. Therefore, it is important to develop strategies to improve adherence in order to achieve better outcomes, and to improve the overall quality of life. Hence, acknowledging the causes of nonadherence is crucial for implementing these strategies. In this summary, we review the causes of nonadherence, and we provide behavioral strategies in order to improve adherence and, ultimately, the outcome of patients with psoriasis.

Keywords: psoriasis, adherence, outcome, drug therapy, psychotherapy

Introduction

Psoriasis is a frequent inflammatory disease affecting approximately 2% of the population in western countries.1 Psoriasis can affect either young or elderly people, and it has a chronic and relapsing course. Therefore, patients with psoriasis are likely to undergo different treatments for long periods of time. Traditionally, therapies used in psoriasis have been associated with poor levels of treatment adherence due to the complexity of the regimens and the poor results obtained with topical therapies.2 These poor outcomes are associated with high levels of frustration, anxiety, and depression, which worsen the disease due to both a direct effect of stress in the immune system3 and a decrease in treatment adherence. With the recent introduction of highly efficacious biologic therapies, patients can achieve very good and prolonged responses. However, most patients with psoriasis have mild disease and may be treated more likely with skin-directed therapies.

Therefore, it is crucial to develop strategies to improve adherence in order to achieve better outcomes, prevent flares, control the comorbidities associated with psoriasis, and improve the overall quality of life (QoL) of patients with psoriasis. Hence, acknowledging the causes of nonadherence is fundamental to be able to implement these strategies. In the present article, we will review the causes of nonadherence and provide strategies to improve treatment adherence in patients with psoriasis.

Methods

We have performed a literature search in Medline using the keywords “(psoriasis OR dermatology) AND (adherence OR compliance)”. This search prompted 1,627 articles that were selected according to their relevance by reviewing the available abstracts. Articles were selected if they provided clear definitions on terms such as adherence and compliance, or if they reviewed factors that influence or modify adherence. We also searched for specific keywords such as adherence, compliance, persistence, psychological impact, and psychological evaluation in psoriasis. In total, 75 articles were read and reviewed and, finally, 49 were included in the current manuscript. We have classified the causes of nonadherence in three categories, depending on if they were linked with factors related to the therapies, factors related to the patient, and factors related to the patient–physician relationship. For each of these categories, measures to increase adherence were also suggested.

Adherence in psoriasis

Adherence is a complex human behavior modulated by subjective components. As the name suggests, adherence is associated with being voluntarily attached to something in a constant manner.4 Generally, adherence is poorer in chronic diseases, with treatments that are difficult to apply, with preventive measures, or preventive strategies. Thus, it is easy to understand why adherence in dermatology is poor, as it is due to the relapsing nature of the most common skin diseases and the use of multiple topical treatments which, in most cases, are not applied correctly. In fact, Storm et al5 noted that 95% of patients with skin problems that were seen for the first time in a dermatology department underdosed their topical therapies. Patients with psoriasis are not an exception and show poor adherence to treatments.2

Nonadherence is a major economical concern, as it associated with more costs, both direct and indirect. Bad adherence in psoriasis is associated with worse disease control and it may require the use of more potent and expensive drugs; it may also have a direct impact on societal productivity. Patients with a bad control of their psoriasis will require more appointments with their health care providers, and therefore will be more prone to losing job days and being less productive. Thus, improving adherence is a must, as strategies that improve adherence are related to a better control of the disease.6

Nonadherence can be divided into intentional and unintentional, depending on which motivations lead the patient to not follow a certain therapy.7 Unintentional nonadherence is mainly related to problems with applying treatments, errors in understanding the prescription, and forgetting to apply or take medications. Conversely, intentional nonadherence occurs when patients deliberately decide not to continue on a certain therapy. This can be due to preexisting psychopathology, although it is most frequently due to communication problems between patients and their physicians or due to poor results with their current therapies.8 Nonadherence can also be divided into primary and secondary. Primary nonadherence refers to not redeeming prescriptions and not starting a treatment, whereas secondary nonadherence refers to not using the medications correctly.9 An additional concept linked to secondary nonadherence is persistence, which refers to the continuous use of a treatment and not stopping it earlier than prescribed.10 In psoriasis, both primary and secondary nonadherence are poor, with less than 50% of patients redeeming their prescriptions11 and only one- to two-thirds of patients using the medication correctly.11–15

Hence, adherence is influenced by multiple behavioral factors. In addition, psoriasis is a condition with a very important psychosomatic component, which can worsen the disease when high levels of stress are present, due to poor adherence but also due to a direct effect of stress on the outcome of the disease.16 Therefore, in patients with suspected poor adherence or poor outcomes, it can be useful to evaluate the psychological impact of psoriasis.

Psoriasis, psychological impact, and influence on treatment adherence

Psoriasis is associated with a strong psychological impact due to its visibility and a chronic and relapsing course.17–19 The disfigurement in psoriasis decreases self-esteem,16 and induces the onset of stigmatization and the anticipation to rejection.20 This is associated with high stress levels, anxiety, depressive symptoms, and changes in behavior, such as toxic habits or poor adherence to treatments.12,17,21 Stress increases proinflammatory cytokines, which interact with the lymphocytes, and produces a suppressive effect in the immune system.3 At the same time, these cytokines induce depressive symptoms and anxiety, which can trigger psoriasis flares and also reduce adherence. Thus, psoriasis is a good example of a psychosomatic disease,16 as psoriasis increases the levels of stress and anxiety and, at the same time, stress worsens the clinical course of the disease. Therefore, an early evaluation and treatment of the psychological impact in patients with psoriasis is crucial to implement strategies to improve adherence to treatment and ultimately improve the clinical outcome.

Several tests are currently available to evaluate the psychological impact of psoriasis. As previously stated, QoL can be severely decreased in patients with psoriasis. In order to evaluate QoL, the Dermatology Life Quality Index (DLQI)22 is the most commonly used QoL evaluation tool in psoriasis. However, the results can vary between countries due to cultural differences. Therefore, the use of an additional test may be useful in patients with important psychological burden. A good complementary test is Skindex 16 that, on one page, includes 16 items that evaluate how much patients are bothered by their skin conditions.23 The evaluation of QoL is fundamental, as very impaired QoL may be associated with poor adherence and poor outcomes and may be the indication for biologic drugs.24–26

In addition, in select patients, it may be useful to screen for potential psychiatric disorders such as depression, anxiety, and alcohol abuse, which are associated with poor adherence. The prevalence of depression in patients with psoriasis is approximately 30%, with up to 10% of patients reporting suicidal ideation.27 Therefore, it is crucial to ask about depressive symptoms in patients with psoriasis. It is especially important to investigate the presence of anhedonia (not being capable of enjoying those things that are commonly pleasurable), as this is probably the most useful clue to screen for depression. In cases with suspected depression, good screening tests include the Hospital Anxiety and Depression Scale (HADS)28 and the Goldberg Depression and Anxiety Scale.29

Eventually, patients with psoriasis may have increased their consumption of alcohol, especially if their psoriasis is moderate or severe, and this is associated with poor adherence.30 Therefore, to screen for alcohol misuse, we recommend using the Alcohol Use Disorders Identification Test (AUDIT), which is a simple ten-item test with high sensitivity and specificity to detect harmful alcohol use.31 Regardless of the health benefits associated with alcohol cessation in patients with heavy alcohol use, in the specific setting of psoriasis, alcohol cessation is especially relevant, as alcoholism is associated with worse outcomes, worse adherence to treatment, more severe disease,30 increased risk of fatty liver (which may limit the use of certain drugs such as methotrexate),32 and even increased risk of mortality.33

Hence, in patients with suspected poor adherence, it may be advisable to evaluate their QoL and to screen for depression, anxiety, and heavy alcohol use. If this evaluation disclose psychosocial comorbidities, patients should be referred to a psychologist or psychiatrist in order to improve adherence, and also to screen for psychopathological comorbidities.34 However, certain situations may require professional psychological evaluation regardless of the test results, such as adjustment disorders, suicidal ideation, onset of the disease related to stress in adolescents or young adults, poor clinical response due to bad adherence, and extreme concern in relation to the severity of the psoriasis.17,34

Causes of nonadherence and measures to increase adherence

Despite the impact of psychosomatic comorbidities, other causes can also influence adherence in patients with psoriasis. From a practical standpoint, nonadherence can be influenced by factors related to patient characteristics and beliefs, patient–physician relationship, and treatment.12 All of these factors should be acknowledged and identified by health care providers to implement strategies to increase adherence, maintain long-term persistence, and ultimately improve the outcome of patients with psoriasis. Although some of these factors cannot be changed, identifying individuals at a higher risk of nonadherence can be beneficial when deciding the best therapeutic approach for each patient. In subsequent sections, and in Table 1, we summarize the causes of nonadherence, and we discuss possible strategies to improve adherence in patients with psoriasis.

Table 1.

Strategies to improve adherence in patients with psoriasis

Strategies related to the patient
– Health education
 • To the patient
 • Public campaigns
– Alcohol/tobacco cessation
– Psychotherapy
 • Relaxation techniques
 • Disease coping techniques
 • Support groups
– Psychiatry referral if psychopathology
Strategies related to the patient–physician relationship
– Pleasant and friendly attitude
– Visual contact
– Empathy
– Trusting relationship with the patient
– Active listening
– Agreed therapeutic regimens
– Avoidance of medical jargon
Strategies related to the therapy
– Feasible to apply in patients with extensive involvement
– High efficacy
– Low cost
– Nongreasy, clean, nonsmelling, nonstaining (gels, foams, lotions)
– Infrequent application/intake (weekly, monthly)
– Minimal adverse effects
– Written instructions
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Factors related to the patient

Certain demographic factors have been associated with worse adherence and include male sex, unemployment, singleness, and heavy alcohol and tobacco consumption.35 Adherence is also poorer in patients with severe psoriasis compared to patients with mild psoriasis.35 These patients have a worse psychological impact and may not rely on therapies, leading to a decrease in adherence.12,36 The more severe impact of psoriasis is that it also determines lower salaries, as patients with visible psoriasis will not be hired for certain positions, or they will not even apply for certain jobs. In addition, the low income associated with this situation will have a negative impact on adherence, as some patients will not be able to afford expensive medications.17 Hence, public campaigns to raise awareness of psoriasis can be performed in order to eliminate the stigmatization associated with the disease and to provide more equal opportunities for all the individuals in society.

In addition, patients that have a limited income, live alone, or engage in heavy alcohol consumption are more likely to have anxious and depressive symptoms, which will worsen their psoriasis and make it difficult to gain adequate control of the disease. Thus, in patients with psoriasis, it is fundamental to identify the presence of associated psychopathology or substance abuse using the aforementioned tools in order to provide adequate referral and treatment. Also, in patients with high stress levels and poor social support, psychotherapy has proven to be effective in order to improve adherence.37–39 Psychological strategies that may be useful include relaxation techniques, strategies to cope with the disease, and support groups. In select cases with severe psychopathology, the use of psychoactive drugs may also be beneficial.40

Coping with the disease is fundamental to improving adherence. Initially, when psoriasis is diagnosed, most patients are not fully aware of the chronic and relapsing course of the disease. Thus, it is fundamental to give adequate information about the disease, focusing on the chronic nature of psoriasis and that the treatment goal is controlling the symptoms rather than curing the disease. Also, patients should be informed that therapies will likely be used for prolonged periods of time. This will give realistic expectations to the patients about what to expect with their therapies and the drug-related side effects. Ultimately, this approach will prevent patients from developing maladaptive behaviors such as denial of the disease or fear of side effects, which may result in bad adherence.41

Forgetting to take medications is also a main issue related to poor adherence, and several strategies can be used as reminders, such as text messages,8 emails, or phone calls. In that sense, nurses are being increasingly more involved in becoming a key part of the treatment of patients with psoriasis,42 not only by helping them with treatment reminders but also by helping patients when they have doubts about how to apply the medication, and by giving important information about the disease.

Factors related to the patient–physician relationship

In a recent study, patients with psoriasis stated that they considered their disease dirty, and that this was not taken into account by their physicians.8 In addition, patients considered that their physicians did not pay enough attention to prescribing adequate treatments for their disease. Although these perceptions are not always true, an optimal relationship between the patient and his or her health care providers is fundamental to enhance adherence.43,44 A bad relationship between the patient and his or her physicians may lead to a loss of trust toward medications and health care providers, and it has a negative impact on adherence. An important percentage of patients may have unrealistic expectations related to therapy, and therefore physicians should provide realistic therapeutic goals to their patients.8

It is also important to identify certain patterns associated with adherence in patients with psoriasis. Adherence improves in the days before and after the appointment with the physician.45 Therefore, performing an early follow-up visit with the patient is an excellent opportunity to improve the patient–physician relationship and to increase adherence.12 However, a recent study showed that not a lot of physicians use this strategy, which is obviously a missed opportunity to improve adherence in dermatologic conditions.46

Another issue that decreases adherence is not considering patients’ beliefs, expectations, or preferences.8 Therefore, agreeing to and reassuring the therapy and the regimen with the patient according to his or her preferences is fundamental to increasing treatment adherence.47 Therefore, paternalistic or defensive attitudes should be avoided, as they will worsen the relationship between the patient and the physician. In addition, certain strategies can be implemented to improve this relationship, such as avoiding the use of medical jargon, showing a pleasant and empathetic attitude toward the patient, and providing a cooperative environment in order to discuss the best treatment options for each patient.

Factors related to the treatment

Nonadherence related to treatment is associated with a variety of factors. Factors associated with negative opinions regarding treatments include greasy vehicles, excessive time needed to apply the treatment, fear of side effects, and slow-acting treatments.8,12,14,17,21 For example, topical treatments are less preferred than systemic drugs or phototherapy, but they are considered safer.48 Overall, phototherapy and injectable drugs are treatments with higher patient satisfaction and adherence, not only because these treatments are more effective but also because patients are more involved in their treatments.49 In fact, making patients become more involved in their therapies has been associated with increased levels of adherence.44,50

However, differences exist within the same therapeutic modality. For example, within topical corticosteroids, the results obtained can vary depending on different factors, such as potency of the corticosteroid, the location where the treatment is applied, or the vehicle used. Regarding this last factor, traditional dermatologic knowledge has highlighted that thick vehicles such as ointments have better efficacy than lighter formulations. However, it has been shown that efficacy rates are similar between ointments and other formulations, such as creams, foams, shampoos, or lotions.51 In addition, the use of more cosmetic vehicles such as gels is preferred by patients and is associated with better adherence.52 Ideally, a topical treatment should be nongreasy, efficacious, safe, and feasible to apply to different anatomic areas. This is especially important in areas such as the scalp, where the application of foams, shampoos, or gels is preferred instead of the use of greasier vehicles.52 In fact, certain locations, such as the scalp or the nails, can be very troublesome because the lesions are highly visible and the application of topical treatments is difficult requiring, in some cases, the use of systemic therapies.52–55 Nevertheless, the decision as to which vehicle should be used should also rely on the patients’ preferences, as this will ultimately affect adherence.51

Another important factor to consider is the treatment regimen. In a survey where patients with psoriasis were asked about the reasons for not adhering to treatments, the most frequent answer was that treatment had to be applied too often.12 Therefore, simplifying the treatment21 and choosing stronger therapies with less frequent regimens is a good strategy to improve adherence. However, a special comment has to be made regarding treatments that are not applied or taken daily, such as systemic methotrexate or biologics. In these cases, ensuring that the patient understands the prescription, and that he or she is also given clear written or even graphical instructions on treatment regimens, can be helpful to improve adherence and to prevent the development of side effects which, in certain circumstances, can be life threatening.32,56

Discussion

When poor adherence is suspected, it is important to ask for the patients’ preferences regarding different treatment options, as well as to explore the social background of the patient (social support, economic situation, substance abuse), and also to screen for the presence of anxiety or depressive symptoms. If nonadherence is noted, it is important to identify if nonadherence is intentional or unintentional, and not to blame the patient because this will further decrease adherence and final outcomes. On the other hand, discussing the reasons for not adhering to a therapy is a better approach if we want our patients to successfully use the prescribed therapies.

Even though psychological factors and personality traits are always important, the reasons for inadequate adherence in psoriasis differ according to the type of treatment. With respect to topical treatment, the main reasons for poor adherence are perceived lack of efficacy, slow onset of effect, and inconvenience of application, due to its frequency and vehicle characteristics.57 In the case of conventional systemic drugs, the occasional skipping of doses is unlikely to be clinically relevant, but treatment discontinuation is generally associated with tolerability/safety issues (43%) or a lack/loss of effectiveness (30%).58 The main reason for nonfulfillment of biologic prescriptions (primary nonadherence) is concern about potential adverse effects and safety issues, and discontinuation (secondary nonadherence) is due to tolerability/safety problems (25%), a lack or loss of effectiveness (22%), injection reactions or inconvenience (10%), and cost/insurance reimbursement issues (11%).58 Treatment cessation because of an adequate response cannot be considered a lack of adherence, since the physician and/or the patient consider the treatment is no longer needed; this constitutes the basis for intermittent therapy. The same applies to dosage individualization through the lengthening of administration intervals, which can be decided by the prescriber or the patient on his or her own accord, but it cannot be considered a lack of adherence since the therapeutic goal is maintained.

Conclusion

To sum up, psoriasis is a disease with an important psychosomatic background, in which stress plays an important role, not only with the onset of acute flares but also in the presence of associated comorbidities. The prevalence of psychological comorbidities is high and may require referral to a psychologist or psychiatrist if psychopathology is noted. Moreover, in order to improve adherence, a good relationship with patients is crucial, showing an empathetic approach toward our patients. A joint decision regarding which therapies will be better in each case is essential to guaranteeing a successful outcome in our patients. Choosing therapies that are efficacious, safe, and easy to apply will enhance adherence. However, in some cases, a multidisciplinary, holistic approach involving psychologists, psychiatrists, rheumatologists, nurses, and other health care providers may be necessary.

Footnotes

Disclosure

The authors report no conflicts of interest in this work.

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