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. Author manuscript; available in PMC: 2019 Apr 1.
Published in final edited form as: Int J Pediatr Otorhinolaryngol. 2018 Feb 7;107:164–175. doi: 10.1016/j.ijporl.2018.02.007

Healthcare and Psychosocial Experiences of Individuals with Craniofacial Microsomia: Patient and Caregivers Perspectives

Daniela V Luquetti a, Michelle R Brajcich b, Nicola M Stock c, Carrie L Heike a, Alexis L Johns d
PMCID: PMC5839339  NIHMSID: NIHMS941202  PMID: 29501301

Abstract

Objective

Craniofacial microsomia (CFM) is primarily characterized by underdevelopment of the ear and mandible, with several additional possible congenital anomalies. Despite the potential burden of care and impact of CFM on multiple domains of functioning, few studies have investigated patient and caregiver perspectives. The objective of this study was to explore the diagnostic, treatment-related, and early psychosocial experiences of families with CFM with the aim of optimizing future healthcare delivery.

Methods

Forty-two caregivers and nine adults with CFM responded to an online mixed-methods survey. Descriptive statistics and qualitative methods were used for the analysis.

Results

Survey respondents reported high rates of subspecialty evaluations, surgeries, and participation in therapies. Some participants reported receiving inaccurate or incomplete information about CFM and experienced confusion about etiology. Communication about CFM among family members included mostly positive messages. Self-awareness of facial differences began at a mean age of three years and teasing at mean age six, with 43% of individuals four years or older reporting teasing. Teasing often involved name-calling and frequent reactions were ignoring and negative emotional responses. Participants ranked “understanding diagnosis and treatment” as a top priority for future research and had the most questions about etiology and treatment guidance.

Conclusions

The survey results on the healthcare and psychosocial experiences from birth through adulthood of individuals with CFM reinforce the need for ongoing psychological assessment and intervention. Healthcare provision could be improved through establishing diagnostic criteria and standardized treatment guidelines, as well as continued investigation of CFM etiology.

Keywords: craniofacial microsomia, hemifacial microsomia, microtia, oculo-auriculo-vertebral spectrum, psychosocial experience, teasing

1. Introduction

Craniofacial microsomia (CFM) is a congenital condition primarily characterized by underdevelopment of the ear (i.e. microtia) and mandible. Other facial features associated with CFM include lateral oral clefts, facial palsy, and eye anomalies. Additionally, CFM may be associated with upper airway obstruction, dysphagia, speech and hearing impairments, and anomalies of the spine, kidneys, heart and central nervous system.[1] CFM has an estimated U.S. birth prevalence of 1 in 3,500–5,600, leading to approximately 1,100 infants born in the U.S. with CFM annually.[2] Medical and surgical treatments can be complex and individuals with CFM require longitudinal evaluations by multiple specialty providers. Interventions often occur across key developmental phases in a patient’s life from infancy through adulthood.

Despite the fact that CFM is the second most common congenital facial condition of patients treated by craniofacial teams, established diagnostic criteria for CFM do not exist. This is, in part, due to the wide range of phenotypic variability associated with the condition and the fact that the etiology is unknown for most patients. Children with CFM may be labeled as having hemifacial microsomia (HFM), oculo-auricular-vertebral spectrum (OAVS), or Goldenhar syndrome, among other terms. In addition, individuals with isolated microtia are considered to represent the mild spectrum of CFM.[3]

The diagnosis of a craniofacial condition can be a difficult experience for children and their caretakers, who together are likely to face challenges related to and beyond their medical care.[4] In previous studies, some parents have associated the diagnosis of a craniofacial condition with a negative impact on their emotional health and overall quality of life.[5,6] Parents of children with microtia have reported either a severe (35%) or moderate (46%) emotional family impact, feelings of shock, guilt, and depression.[7] Although some children’s self-reports have not identified differences from their peers, parental perceptions of children with CFM indicate lower physical, social, and school functioning, which may reflect their own stress and concern for their children.[8,9] Teachers have also rated children with CFM as having more behavioral problems at school, particularly social difficulties.[10]

Patients with craniofacial differences may experience appearance-related teasing and stigma.[10] Observers may react to person with a visible facial difference by staring, whispering, asking intrusive questions, or making inappropriate comments, which can induce embarrassment, aggression, emotional distress, and/or social withdrawal among those affected and their families.[1113] In a sample of patients with Crouzon syndrome, 66% of patients reported being teased at some time, compared to 20% of those in a matched control group.[14] Among children with microtia, rates of teasing vary by age from 30% to 100% and teasing started at a mean age of four years, with some experiencing lower rates of psychosocial concerns after ear surgery.[7,15,16] Teasing by peers has been associated with a higher risk for depression, social difficulties, and aggression in children with microtia.[7,17]

Despite the potential burden of care and impact of CFM on multiple domains of functioning, little is known about its psychological effects and what patients and parents understand about the components of CFM, its etiology, and prognosis. Qualitative research provides an ideal means of exploring the experiences of caregivers and adults with an understudied diagnosis like CFM.[18,19] The purpose of the current study was to explore the diagnostic, treatment-related, and early psychosocial experiences of individuals with CFM and their caregivers using a mixed method approach.

2. Methods

2.1 Participants

Institutional Review Board approval was obtained for all study procedures at Seattle Children’s Hospital. Individuals with CFM older than 18 years of age and adult caregivers of children with CFM were invited to participate via advocacy and family association websites. Invitation letters were also sent to families treated for CFM at Seattle Children’s Hospital (SCH) and flyers were distributed in clinic at SCH and Children’s Hospital Los Angeles (CHLA).

Inclusion criteria were: 1) diagnosis within CFM spectrum, including HFM, OAVS, microtia, and/or Goldenhar syndrome; 2) the presence of CFM-associated features: facial asymmetry, preauricular or facial skin tags, anotia or microtia, aural atresia, lateral oral clefts (i.e. macrostomia), and epibulbar dermoid; and 3) fluency in English. Sample images were provided to exemplify each of the craniofacial features. Reported phenotypic features, birth history, and healthcare history were reviewed to confirm eligibility.

2.2 Survey

Data was collected between June 2016 and April 2017 using an online, one-time, self-report anonymous survey in the REDCap platform.[20] The survey included: demographic characteristics, CFM phenotypic information, and use of health services, beliefs and communication about CFM, and perceptions of teasing. Participants ranked issues in importance relating to CFM and future research. Items included both fixed-response options and free text.

2.3 Data analysis

Descriptive statistics were used for demographics, phenotype, health history, and life experience categorical variables. We completed analyses in Stata version 12 (StataCorp, 2010). Two authors trained in qualitative methodology grouped responses to each of the 13 open-ended questions into themes in an iterative process.[21] Each author individually coded responses, allowing for multiple themes to be identified from each response based on content.[22] This approach captured both the depth and the breadth of the responses and is “a data- rather than theory-driven process, enabling the researcher to describe and summarize the data in its entirety.”[23] The thematic groupings were then compared and initial coding had an average agreement of 92% (range 82% - 100%). Both authors then reconciled the thematic groupings until agreement was reached. Finally, frequency counts were calculated and illustrative quotes selected for each theme.

3. Results

3.1 Participant characteristics (see Table 1 and 2)

Table 1.

Demographic characteristics of survey respondents (N = 51)

n %
Relationship to individual with CFM
 Self 9 18
 Mother 38 75
 Father 2 4
 Other 2 4
Race
 White 37 80
 Black/African American 1 2
 Asian 2 4
 Other race 2 4
 Multi-racial 4 9
 Not reported 5 --
Ethnicity
 Non-Hispanic 41 89
 Hispanic/Latino 5 11
 Not reported 5 --
Education
 ≥12 years, high school or equivalent secondary education 1 2
 Some college/associate degree 8 17
 Completed university/college 37 80
 Not reported 5 --
Health coverage
 Private health insurance 35 80
 Medicaid 1 2
 Military health care 3 7
 State-sponsored health plan 1 2
 Other government program 3 7
 Single service plan 1 2
 No coverage of any type 2 5
 Not reported 7 --
Location of current residence
 United States 42 82
 Canada 3 6
 Central/South America 2 4
 Mexico 1 2
 United Kingdom 1 2
 Other European country 2 4
Primary language at home
 English 44 86
 Other 7 14

Table 2.

Diagnosis characteristics and health care of individuals with CFM (N = 51)

n %
Craniofacial Diagnosis*
 Microtia 43 84
 Hemifacial Microsomia (HFM) 30 59
 Goldenhar Syndrome 11 22
 Craniofacial Microsomia (CFM) 10 20
 Oculo Auriculo Vertebral Syndrome (OAVS) 4 8
 Other 3 6
Age at diagnosis
 At birth 36 74
 0–6 months 9 18
 6 months - 3 years 3 6
 ≥4 years 1 2
 Not reported 2 --
Features
 Microtia 44 86
 Aural atresia 40 78
 Facial asymmetry 38 75
 Skin tags (preauricular or facial) 22 43
 Vertebral/rib anomalies 6 12
 Congenital heart disease 6 12
 Epibulbar dermoid 5 10
 Cleft lip and/or cleft palate 5 10
 Kidney anomalies 5 10
 Lateral oral cleft 4 8
 Upper eyelid cleft 2 4
 Other 15 29
Treatment at craniofacial clinic
 Yes 39 77
 No 9 18
 Don't know 3 6
Providers seen
 Audiology 50 98
 Otolaryngology 37 73
 Plastic surgery 36 71
 Dentistry 34 67
 Ophthalmology 25 49
 General surgery 25 49
 Geneticist 23 45
 Genetic counselor 21 41
 Orthodontics 21 41
 Cardiology 15 29
 Nephrology 12 24
 Social work 12 24
 Gastroenterology 8 16
 Sleep medicine 8 16
 Urology 7 14
 Psychology 6 12
 Neurology 5 10
 Orthopedics 5 10
 Dermatology 4 8
 Pulmonary medicine 4 8
 Endocrinology 3 6
 Neurodevelopmental medicine 2 4
 Neurosurgery 2 4
Use of Hearing aids
 Yes, currently uses aid 21 41
 Yes, in the past, not currently using aid 20 39
 No hearing problem 10 20
Therapy interventions
 Current 16 31
 Past 24 47
 Never 17 33
Types of therapy interventions utilized
 Speech therapy 27 53
 Physical therapy 12 24
 Occupational therapy 10 20
 Child-focused mental health treatment for caregivers/family 5 10
*

Totals exceed 100% as some respondents selected more than one diagnosis

Of the 114 participants who opened the study link, 53 (46%) completed the survey. Demographic and CFM features provided by 25 of the 61 who did not complete the survey were similar to those who finished the survey, except that partial respondents reported fewer major concerns at birth and were all primarily English speakers. Responses from two participants self-identifying as having Treacher-Collins syndrome were excluded. The remaining 42 caregivers and nine adults with CFM completed the survey in an average of 38 minutes. Most caregivers were mothers (90%) with male children (71%) who had a mean age of 7 years (SD 4, range 0–17). Most adults with CFM were female (78%) and the mean age was 45 years (SD 16, range 24–76). Most respondents were white (80%), non-Hispanic (89%), living in the United States (82%), had a college degree (80%), had private health insurance (80%), and English was their native language (86%). Most individuals with CFM received the diagnosis at birth (74%). The most common diagnosis was microtia (84%), with or without HFM, CFM, and/or Goldenhar syndrome. The most common facial features of CFM were: microtia (86%), aural atresia (78%), and facial asymmetry (75%).

3.2 Healthcare services (see Tables 2 and 3)

Table 3.

Types of surgeries completed by individuals with CFM (N = 51)

Surgeries Individuals (n, %) Procedures (mean, SD) Age (years) at 1st procedure (mean, SD)
Bone anchored hearing aid abutment 14 (28) 1.4 (0.8) 5.8 (10.1)
Adenoidectomy and/or tonsillectomy 12 (24) 1.0 (0.4) 5.2 (3.1)
Dental restoration/extraction 11 (22) 2.4 (1.7) 9.1 (3.9)
Ear reconstruction 11 (22) 1.8 (0.9) 5.8 (4.0)
Skin tag removal 11 (22) 1.0 (--) 1.6 (1.1)
Tympanostomy tubes 10 (20) 1.7 (1.1) 1.9 (1.2)
Aural atresia repair 6 (12) 1.3 (0.5) 5.7 (2.0)
Lower jaw surgery 6 (12) 1.5 (0.5) 8.1 (5.7)
Cleft lip and/or cleft palate repair 3 (6) 2.0 (1.0) 1.9 (1.1)
Alveolar bone graft 3 (6) 1.3 (0.6) 13.5 (4.9)
Tracheostomy 2 (4) 1.0 (--) 0.0 (0.0)
Lateral oral cleft repair 2 (4) 1.0 (--) 0.0 (--)
Other surgery* 13 (26) 2.7 (4.6) 0.1 (0.1)
*

Includes strabismus repair, lacrimal duct surgery, facial nerve surgery, upper jaw surgery, jaw implant, bone and fat grafts

The majority of individuals with CFM had been seen at a craniofacial clinic (77%). An average of 7.7 (SD 3.7) specialists were consulted, most often audiology (98%), otolaryngology (73%), plastic surgery (71%), and dentistry (67%). A majority (80%) reported some degree of hearing impairment and all of them had used a hearing aid at some time. A total of 67% of individuals with CFM had received a form of therapy, most commonly speech and language therapy. A majority of individuals with CFM (80%) had at least one surgery (mean 4 surgeries, range 1–30).

3.3 Initial communication about diagnosis (see Table 4)

Table 4.

Caregiver report of communication about the child’s diagnosis at birth (n = 42)

n %
First communication about diagnosis*
  Pediatrician 19 46
  Delivery physician 11 27
  Delivery nurse 7 17
  Otolaryngologist 6 15
  Plastic surgeon 6 15
  Adoption agency 3 7
  Nurse caring for child in days after birth 2 5
  Audiologist 2 5
  Other 3 7
Initial response to diagnosis*
  Concern/anxiety 33 79
  Surprise/shock 27 64
  Sadness 27 64
  Guilt 23 55
  Confusion 13 31
  Frustration 10 24
  Indifference 1 2
  Happiness 1 2
  Love 1 2
  Didn't understand question 1 2
  N/A because of adoption 1 2
Theme/Sample Response
 Specific diagnosis was given 14 38
  “he had microtia with atresia and possible Goldenhar syndrome” (male, age 4)
 Delayed or inaccurate initial diagnosis given 10 27
  “thought possible Treacher Collins because of absence of ears, but it was ruled out a few days later” (female, age 7)
 Little or no information provided 9 24
  “I was really left in the dark about it” (male, age 1)
 Expectations about the diagnosis 9 24
  “these conditions can be related to spinal, kidney, and heart abnormalities” (male, age 5)
 Referrals to specialists discussed 8 22
  “he would be referred to the local children’s hospital ENT and audiologist” (male, age 13)
 Physical description 8 22
  “was told jaw and ear were undersized, underdeveloped” (female, age 2)
 Need for medical testing 7 19
  “would need further testing on other body parts” (female, age 3)
 Parents seeking information themselves online and from providers 4 11
  “I had to find the name of the diagnosis myself online” (male, age 5)
 Unsure/do not recall 4 11
  “can’t remember” (male, age 12)
 Reassurance given 1 3
  “that it was probably not a big deal, he was healthy” (male, age 13)
 Recall negative emotional experience 1 3
  “it was very scary and emotional birth experience” (male, age 1)
*

Questions allowed for selecting more than one answer, numbers do not add to total sample number

Most caregivers learned about the diagnosis from a pediatrician (46%), delivering physician (27%), or delivery nurse (17%). Caregivers endorsed feelings of concern/anxiety (79%), surprise/shock (64%), sadness (64%), guilt (55%), and confusion (31%) in response to the diagnosis. Common themes in communication about the diagnosis at birth included specific diagnoses provided (38%), delayed or inaccurate diagnoses (27%), and little or no information at birth (24%). Some caregivers (11%) sought additional information sources and others (11%) did not recall what was said. In contrast, adults with CFM recalled the first communication about the diagnosis was from a parent (67%), plastic surgeon (11%), orthodontist (11%), or independent research (11%).

3.4 Etiology Beliefs (see Table 5)

Table 5.

Beliefs About the Etiology of CFM

Caregiver(n = 39) Adult(n = 8)
Theme/Sample response n % n %
Unknown/unsure 12 31 3 38
 “no idea whatsoever” (female, age 17)
General genetic cause 8 21 2 25
 “figure it is genetics somewhere” (female, age 15)
Circulation issue during pregnancy 7 18 1 13
 “I think blood was cut off to the uterus for some reason” (female, age 8)
Random 6 15 2 25
 “I know it was basically just a random thing that happens – no real reason” (female adult)
Genetic inheritance 6 15 -- --
 “family heritage”(male, age 7)
Parental medication use before or during pregnancy 6 15 -- --
 “I did take Accutane 3 times: 17 years, 10 years, and 8 years prior to conception and my husband took it [approximately] 18 years prior to conception” (female, age 3)
General medical issues during pregnancy 5 13 2 25
 “in my opinion, I think my gestational diabetes contributed” (female, age 2)
Environmental/toxic exposures during pregnancy 5 13 -- --
 “exposure to pesticides occurred during the time I was pregnant but did not know yet” (male, age 6)
Religious explanation 2 5 -- --
 “it was the way God created him” (male, age 13)
No attribution of fault 1 3 1 13
 “no fault of birth mom” (male, age 5)

Caregivers and adults with CFM often reported being unsure about the cause of the diagnosis (31% and 38%, respectively). Some respondents attributed it to random occurrence (caregivers: 15%, adults: 25%). Others suspected a genetic component (caregivers: 21%, adults: 25%), with 15% of caregivers noting a familial inheritance pattern. Several respondents attributed CFM to a circulation issue (caregivers: 18%, adults: 13%) or other medical issues during pregnancy (caregivers: 13%, adults: 25%). Some caregivers attributed causality to their own medication use (15%) or exposure to environmental toxins before or during pregnancy (13%). A few parents identified religious explanations (5%). Finally, one mother (3%) and one adult with CFM (13%) noted that no one is at fault or to blame for the diagnosis.

3.5 Family Communication about CFM (see Table 6)

Table 6.

Family communication about the diagnosis of CFM

Caregiver (N = 33) Adult (N = 8)
Theme/Sample response n % n %
Positive language and reassurance about CFM 12 36 -- --
 “he is so handsome just the way he is” (male, age 7)
No discussion due to child’s young age 7 21 -- --
 “we have not said much yet” (male, age 3)
Born with CFM 7 21 3 38
 “That he was just born that way” (male, age 5)
Future treatment possible/planned 6 18 -- --
 “that when he was older it would be solved” (male, age 8)
Description of size of ears 5 15 -- --
 “one of his ears is smaller” (male, age 5)
Normalization 5 15 -- --
 “that she is just like everyone else” (female, age 8)
Religious 4 12 -- --
 “that’s just the way God made her” (female, age 3)
Family labels of ear 4 12 -- --
 “quiet ear” (male, age 6)
Advising child 3 9 -- --
 “if there’s a situation where he has difficulty hearing, to let us know so we can help make the adjustment to hear” (male, age 11)
Frequency of communication about CFM 3 9 -- --
 “not a specific moment, we have just always talked about it” (female, age 7)
Medical information about CFM 3 9 -- --
 “we pretty much gave her all the information about what differences she had in her face and spine and what kinds of treatments she would need” (female, age 17)
Hearing information 3 9 -- --
 “that he hears in a different way than we do” (male, age 11)
Factual information about CFM 3 9 1 13
 “tell him the truth” (male, age 11)
Using literature as a resource 2 6 -- --
 “there is a special book for kids with this diagnosis” (male, age 10)
Communication at a specific age 2 6 -- --
 “about 4 [years old]” (female, age 9)
CFM due to an accident/illness during pregnancy 1 3 1 13
 “there had been a minor accident when he was in the belly of the mother” (male, age 8)
Learning process for family 1 3 -- --
 “It’s a constant learning process for both of us” (male, age 6)
Label of birth defect -- -- 1 13
 “it was called a birth defect” (female adult)
Delayed diagnosis -- -- 1 13
 “I was born in [year] and there wasn’t a lot of [information] out there. [Four years ago] I met with [physician] and he told me that I had grade 3 micotia/[aural] atresia” (female adult)
Punishment from God -- -- 1 13
 “God was punishing your mother for getting pregnant at 17” (female adult)
No discussion -- -- 1 13
 “They never talked about it with me” (female adult)
Do not recall -- -- 1 13
 “cannot recall” (male adult)

Caregivers communicated to their children about CFM in a variety of ways, with frequent themes including positive language and reassurance (36%). Both caregivers and adults with CFM reported communication centered on ‘being born with the diagnosis’ (21% and 38%, respectively). Family members sometimes used labels for ear anomalies, such as “quiet ear” and “miracle ear” (12%), along with normalization (15%), religious themes (12%), advice (9%), and literary resources (6%). Communication also involved medical (9%), hearing (9%), and future treatment-related (18%) information. One caregiver and one adult reported discussing CFM in terms of an accident during pregnancy. Adults with CFM reported more negative communication experiences, including no family discussion, significantly delayed information provided outside the family, label of birth defect, or punishment from God (each 13%).

3.6 Self-awareness, Responses from Others, and Teasing (see Tables 7 and 8)

Table 7.

Diagnosis awareness and teasing of individuals with CFM

Caregiver (n = 42) Adult (n = 9)
n % n %
Age when noticed diagnosis (years)
 ≤2 7 19 3 50
 3–4 16 44 0 --
 5–6 3 8 1 17
 7–9 1 3 2 33
 Too young to notice 9 25 0 --
 Don’t know 6 -- 3 --
Age when noticed others looking at them (years)
 ≤2 3 8 -- --
 3–4 11 31 -- --
 5–6 4 11 -- --
 7–9 2 6 -- --
 Too young to notice 16 44 -- --
 Don’t know 6 -- 9 --
Teasing
 Yes 13 43 8 89
 No 17 57 1 11
 Too young (< 4 years of age) 5 -- 0 --
 Don’t know 7 -- 0 --
Age when first teased (years)
 3–4 0 -- 1 17
 5–6 6 75 2 33
 7–9 1 13 2 33
 ≥10 1 13 1 17
 Don’t know age 5 -- 3 --
Location(s) of teasing
 School/daycare 12 92 8 89
 Community settings 5 39 4 44
 Home/family settings 1 8 0 --
 Other 1 8 1 11
Identity of teaser(s)
 Classmates 9 75 8 100
 Children in the community 8 67 4 50
 Adults in the community 3 25 1 13
 Extended family 1 8 0 --
 Other 1 8 1 13
 Not reported 1 -- 1 --
Frequency of teasing (when most teased)
 Almost never 2 15 1 11
 Some of the time 2 15 6 67
 Half of the time 0 -- 1 11
 Most of the time 2 15 1 11
 Almost always 2 15 0 --
 Don’t know 5 -- 0 --

Table 8.

Reactions to being looked at because of CFM, teasing content, and teasing reactions

Caregiver (n = 31) Adult (n = 8)
Theme/Sample response n % n %
Reactions to being looked at due to CFM
 Nothing due to child’s young age 9 29 -- --
  “still hasn’t noticed” (female, age 3)
 Adaptive coping response 8 26 3 38
  “when they ask him what happened to his eye, he says ‘I was just born this way’ and goes about his business…that satisfies most kids” (male, age 5)
 Doesn’t care 4 13 -- --
  “doesn’t care…he’s never been bothered [by] people staring” (male, age 13)
 Shy/embarrassed 4 13 3 38
  “he gets really shy” (male, age 12)
 Negative emotion 4 13 2 25
  “I feel sad and it’s like a knife in my gut when I go out…then someone stares at my mouth or in some sad cases asks me about it” (female adult)
 Others do not notice CFM 3 10 2 25
  “that doesn’t happen” (male, age 10)
 Ignores others 2 6 1 13
  “he usually ignores them” (male, age 7)
 Variable reactions 2 6 -- --
  “he acts differently, depends on who and in what situation” (male, age 11)
 Improvement postoperatively 1 3 -- --
  “after his reconstructive surgery, he has a lot of self-esteem” (male, age 7)
 Seeks parental assistance 1 3 -- --
  “she comes and tells me” (female, age 8)
 Parental advice to child 1 3 -- --
  “I keep comparing his issues to people that need glasses (including most of his family) I’m trying to empower him to proudly speak out about it” (male, age 6)
 Long hairstyle to cover ears 1 3 -- --
  “has long hair so it is not as noticeable” (male, age 6)
 Others’ reactions remind them of CFM 1 3 2 25
  “I forget about it most of the time, but when I see someone (usually a child who doesn’t mean any harm) react to it, I definitely become more self-conscious about it” (female adult)
Teasing Content
 Name calling 5 56 5 83
  “he’s a monster, scary or creepy, ugly” (male, age 5)
 Nonverbal negative responses by others 2 22 1 17
  “pointing, laughing, stop talking and just stare” (male, age 7)
 Question CFM-related differences 2 22 1 17
  “what’s wrong with your face?” (female, age 17)
 Unsure 2 22 -- --
  “don’t know” (male, age 13)
 Social exclusion 1 11 -- --
  “he can’t play with them” (male, age 5)
 Related to hearing loss 1 11 -- --
  “he’s teased because of the social miscues that occur because of his hearing loss, so while related, it’s not direct” (male, age 6)
Teasing Reactions
 Ignores others 5 45 4 67
  “walks away” (male, age 12)
 Negative emotions 3 27 2 33
  “she would come home, sob, and say she was never going back to school, it was awful” (female, age 17)
 Unsure 3 27 -- --
  “has not happened in my presence” (male, age 7)
 Seeks adult assistance 3 27 -- --
  “told a teacher and me when she got home” (female, age 7)
 Adaptive coping 2 18 -- --
  “he says ‘I was just born this way’ ‘don’t say that’ ‘stop!’ ‘that’s not nice’” (male, age 5)
 Aggression 1 9 -- --
  “one time hit a child” (male, age 9)
 Withdrawal -- -- 1 16
  “I shut down” (female adult)

Individuals with CFM first noticed their diagnosis at a mean age of 3.3 years (SD 1.4) as reported by caregivers and 3.2 (SD 3.6) years as reported by adults with CFM. Parents reported their children first perceived others may be looking at them differently at a mean age of 3.9 years (SD 1.9). Children first reported experiencing teasing at a mean age of 6.4 years (SD 2.0), as reported by caregivers and 6.3 years (SD 2.5) by self-report of adults. While caregivers reported teasing for 43% of children who were 4 years of age or older, all adults with CFM, but one, acknowledged teasing during their childhood. Peak ages of teasing were reported in early childhood (>5 years) and elementary school (6–10 years), with the mean age of 9.0 (SD 2.5) when they were most teased. Teasing occurred most often at school or daycare (92%) followed by community settings (39%). The person teasing was usually a classmate (75%) or a child in the community (67%), although adults in the community had also teased at times (25%).

While some caregivers felt their children were too young to notice people staring (25%), other parents (10%) and adults (25%) reported that other people do not notice their diagnosis. Some parents who did observe staring noted their children did not care (13%) and adaptive coping responses were described by caregivers (26%) and adults (38%). Caregivers with CFM (13%) and adults (38%) described feeling shy and gave examples of negative emotional responses. While caregivers (6%) and an adult (13%) reported responding by ignoring, a caregiver (3%) and adults (25%) also described that noticing others’ reactions reminded them of their CFM diagnosis. Some caregivers (6%) noted their children have variable responses based on the situation. The remaining caregiver themes (3% each) described seeking parental assistance, parents offering advice, reduction in teasing after surgery and using long hairstyles to cover ears.

When asked what is said when teased, most caregivers (56%) and adults (83%) reported name calling. Both groups (caregivers: 22%, adults 17%) also noted questions about their CFM-related differences and nonverbal negative reactions of mimicking or running away. One mother reported that her child experienced social exclusion (11%) and another distinguished teasing about his appearance from teasing related to his social miscues related to hearing loss (11%). The most frequent reaction to teasing reported by caregivers (45%) and adults (67%) was ignoring the teasing. Negative emotional responses were also reported by caregivers (27%) and adults (33%). Some parents noted that the child sought adult assistance (27%), while others were not sure about the child’s reactions to teasing (27%). Both adaptive coping (18%) and aggression (9%) was reported by caregivers and one adult described becoming withdrawn (16%).

3.7 Priorities for Future Research (see Table 9)

Table 9.

Ongoing questions of caregivers and adults with CFM about the diagnosis

Caregiver (n = 27) Adult (n = 6)
Theme/Sample response n % n %
Etiology 11 41 1 17
 “what caused it” (female, age 3)
Well informed currently 4 15 -- --
 “I know everything including new research and improved devices” (male, age 10)
Treatment guidance and prognosis 4 15 3 50
 “I wish I knew definitively when is the best and most appropriate age for having jaw distraction” (male, age 5)
Recurrence information 3 11 -- --
 “Will a second child be born with this? Will his children have a probability of being born this way?” (male, age 3 months)
Clarify CFM features 2 7 -- --
 “if he has a canal” (male, age 6 months)
How to help their child 2 7 -- --
 “how to help a young girl cope with looking different then her peers” (female, age 17)
Understand child’s experience 2 7 -- --
 “I want to know what he feels without the right ear and know what he is going through…I wish I could experience it” (male, age 6 months)
Nothing 2 7 1 17
 “can’t think of anything” (male, age 9)
Learning more as a child develops 1 4 -- --
 “unfortunately a lot of this diagnosis depends on waiting to see the development of the child” (male, age 7)
Progress in prenatal diagnosis 1 4 -- --
 “Why can’t an ultrasound detect microtia and see that the ear is not growing properly?” (male, age 1)
Normed data to use as point of comparison 1 4 -- --
 “I’d like metrics…such as ‘based on head circumference, the typical child’s jaw would be XX mm wide and XX mm long…here are the corresponding percentiles’ kind of like height and weight” (female, age 2)
Accurate and timely information -- -- 2 33
 “I didn’t know it had a name until I was 29, just be upfront with it all” (female adult)

The most important topic for future research identified by caregivers and adults with CFM was “understanding diagnosis and treatment.” Caregivers also ranked “hearing concerns” as highly important. Among adults with CFM, teasing, social concerns and communication about diagnosis by healthcare providers were the second and third most important concerns. When asked about which topic they wanted more information, etiology was ranked highly by caregivers (41%). Treatment guidance and prognosis was also important to caregivers and adults (15% and 50%, respectively). Some parents felt well informed (15%) and others had no questions (7%); however, a variety of other topics were identified, including recurrence rates (11%) and clarifying CFM features present in the child (7%). Caregivers (7%) described wanting to know how to better help their children and understand their experience with CFM. Adults wanted timely and accurate information (33%) and caregivers described learning more as a child develops (4%). One caregiver expressed interest in normed data (4%) and another wanted to see progress in prenatal diagnoses (4%).

4. Discussion

This study explored the healthcare and psychosocial experiences of caregivers and individuals with CFM, with the goal of addressing gaps in the literature and identifying opportunities to advance clinical care, research, and psychosocial support for this population. We used a mixed-methods design including both caregivers and adult patients drawn from an international online sample.

The survey results demonstrate the substantial lifetime health impact of CFM with high rates of subspecialty evaluations, surgeries, and participation in therapies. Despite frequent contact with healthcare providers, about a quarter of respondents reported receiving limited information or an incorrect diagnosis, which may have contributed to anxiety, sadness, shock, guilt, and confusion. This corresponds with respondents’ ranking “understanding diagnosis and treatment” as a top priority for future research. Miscommunication may be exacerbated by the interchangeable use of multiple terms, such as CFM, hemifacial microsomia, Goldenhar syndrome, and OAVS, while some providers consider these diagnoses to be distinct entities. In fact, none of these diagnoses are associated with well-established and specific diagnostic criteria. In addition, there is a lack of consensus if microtia without other features should be included under the CFM diagnosis. The use of multiple labels might be a barrier for exchanging information between families, patients, and healthcare providers. The unknown etiology in the majority of cases, with both genetic and non-genetic potential risk factors, could make this issue even more confusing. Stronger collaboration between scientific communities and patient organizations can help clarify anticipatory guidance related to all ages of CFM medical care management recommendations and treatment options.

Despite caregivers’ reports of their own challenges, they described family communication about CFM as generally positive and reassuring. However, there were several negative messages and avoidance of family discussion reported by the adults with CFM. This may reflect a generational difference between the two groups, selection factors, or a positive response bias by caregivers. Most individuals with CFM first noticed their diagnosis at age three years. Teasing onset was usually at about age six with a peak around age 6–10 years. For children over age four, teasing was reported in 43%, which included name-calling and mimicking. All but one of the adults with CFM reported teasing during their childhood and the most common response was ignoring the teasing. About a third of children and adults described negative emotional responses. These data reinforce the need for early and ongoing assessment of psychosocial well-being in individuals with CFM and their families with interventions as indicated.

Study limitations include a lack of complete sample representativeness, since the majority of respondents were white, non-Hispanic, well-educated individuals with private health insurance. This is likely a function of internet literacy and time and interest to complete surveys. However, given the paucity of this type of CFM research, we believe this is a necessary first step in better understanding patients’ and parents’ experiences and we could expect that the issues are similar or more severe for individuals more likely to experience barriers to accessing health information and care. As an exploratory study, we limited participation to those older than 18 and fluent in English. Another limitation was a relatively small sample size; however, we enrolled participants from a more geographically representative population from multiple clinics than the few prior studies that have used retrospective chart review or enrollment through clinics to identify participants. Another potential limitation was self-report of diagnosis. To address this, images were provided for each CFM feature and language was used from previous studies on CFM. Responses were also reviewed for consistency with reported features, clinical history, and treatments. Further research in other languages and countries will help to understand experiences in multiple cultures. Future research should also include children and adolescent perspectives to help improve their care.

5. Conclusion

The detailed information provided by parents and adults illustrates the intricacy and challenges of their CFM healthcare and psychosocial experiences from the moment of diagnosis through adulthood. The need for ongoing psychological assessment and intervention for patients and families was highlighted in their responses. Families expressed strong interest in understanding CFM etiology, diagnostic criteria, and treatment guidelines. Stronger collaboration between scientific communities, families, and patient organizations can help explain expectations related to all ages of CFM medical care management and treatment.

Acknowledgments

This publication was partially supported by NCRR/NIH grant number UL1 TR000423. Its contents are the authors’ sole responsibility and do not necessarily represent official NIH views. We are very grateful to all individuals who participated in this study and to the support from the Ear Community, the National Craniofacial Association, Children’s Craniofacial Association and the Atresia-Microtia group for posting the survey.

Footnotes

We have not conflicts of interest to declare.

Portions of this paper have been submitted as a presentation for the 75th Annual American Cleft Palate-Craniofacial Association (ACPA) meeting.

Publisher's Disclaimer: This is a PDF file of an unedited manuscript that has been accepted for publication. As a service to our customers we are providing this early version of the manuscript. The manuscript will undergo copyediting, typesetting, and review of the resulting proof before it is published in its final citable form. Please note that during the production process errors may be discovered which could affect the content, and all legal disclaimers that apply to the journal pertain.

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