Abstract
In this data article, the Key Performance Indicators (KPIs) for Quality of Service (QoS) of Global System for Mobile Communications (GSM) networks in Nigeria are provided and analyzed. The data provided in this paper contain the Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Stand-alone Dedicated Channel (SDCCH) congestion, and Traffic Channel (TCH) congestion for the four GSM network operators in Nigeria (Airtel, Etisalat, Glo, and MTN). These comprehensive data were obtained from the Nigerian Communications Commission (NCC). Significant differences in each of the KPIs for the four quarters of each year were presented based on Analysis of Variance (ANOVA). The values of the KPIs were plotted against the months of the year for better visualization and understanding of data trends across the four quarters. Multiple comparisons of the mean-quarterly differences of the KPIs were also presented using Tukey's Post Hoc test. Public availability and further interpretation and discussion of these useful information will assist the network providers, Nigerian government, local and international regulatory bodies, policy makers, and other stakeholders in ensuring access of people, machines, and things to high quality telecommunications services.
Keywords: Quality of service, GSM networks, Call setup success rate, Drop call rate, Stand-alone dedicated channel congestion, Traffic channel congestion
Specifications Table
| Subject area | Telecommunication Engineering |
| More specific subject area | Cellular/Mobile Networks |
| Type of data | Table and figure |
| How data was acquired | Unprocessed secondary data |
| Data format | Filtered and analyzed |
| Experimental factors | Data were obtained from Nigerian Communications Commission (NCC) |
| Experimental features | The KPIs were measured from the Network Operating Centres (NOCs) of Airtel, Etisalat, Glo, and MTN at busy hours at the Base Station Controller (BSC) layer of the GSM networks. Computational analysis of the data are further provided. |
| Data source location | The data covers all the GSM networks deployed by the operators across Nigeria |
| Data accessibility | Data are available within this article |
| Software | MATLAB 2016a |
Value of the data
-
•
The mobile network providers, the Nigerian government, local and international regulatory bodies, telecommunication policy makers, and other stakeholders in the telecommunication industry in Nigeria, Africa, and the world will find the analyses of the data provided in this article to be most useful [1].
-
•
The importance of the analysis of these data is usually needful for appropriate regulations and quality assurance [2].
-
•
Researchers in both academia and telecommunication industry can further explore and interpret the data provided in this article to solve QoS-related issues in GSM networks [3], [4], [5], [6], [7], [8], [9], [10], [11], [12].
-
•
The major trends in these data and the statistical analyses will help GSM network subscribers to benchmark the services offered by the mobile network operators [13], [14], [15].
-
•
Contextual interpretation and discussion of the data will help mobile network operators to gain accurate and deep understanding of the QoS offered across the months and quarters of the year [16].
1. Data
Accurate radio network planning is essential for good Quality of Service (QoS) [16], [17], [18]. The Key Performance Indicators (KPIs) for QoS of Global System for Mobile Communications (GSM) networks in Nigeria presented in this article were collected from Nigerian Communications Commission (NCC). These KPIs include Call Setup Success Rate (CSSR), Drop Call Rate (DCR), Stand-alone Dedicated Channel (SDCCH) congestion, and Traffic Channel (TCH) congestion for the four GSM network operators in Nigeria (Airtel, Etisalat, Glo, and MTN). The raw data were measured during busy hours at the Base Station Controller (BSC) layer and analyzed based on monthly and quarterly mean values to gain useful insights on the QoS provided by each of the mobile network operators. The data covers KPIs that were measured monthly from January, 2014 to December, 2016.
Table 1, Table 2 present the summary of the general descriptive statistics (total number of samples, mean, median. mode, minimum, maximum, mean absolute deviation, standard deviation, first and third quartile, kurtosis, and skewness) of the dataset. In addition, Fig. 1, Fig. 2, Fig. 3, Fig. 4, Fig. 5, Fig. 6, Fig. 7, Fig. 8, Fig. 9, Fig. 10, Fig. 11, Fig. 12 show the trends of monthly variations in CSSR, DCR, SDCCH congestion, and TCH congestion for Airtel, Etisalat, Glo, and MTN throughout the three-year data coverage.
Table 1.
Measure of central tendency of QoS KPIs of GSM network operators.
| QoS Index | Mobile network operator | Total sample | Mean | Median | Mode | Min | Max |
|---|---|---|---|---|---|---|---|
| CSSR | Airtel | 36 | 98.024 | 98.135 | 98.08 | 96.720 | 98.710 |
| Etisalat | 36 | 99.173 | 99.22 | 99.18 | 98.390 | 99.390 | |
| Glo | 36 | 98.187 | 98.22 | 98.08 | 96.890 | 98.650 | |
| MTN | 36 | 98.300 | 98.55 | 97.12 | 96.850 | 99.080 | |
| DCR | Airtel | 36 | 0.740 | 0.740 | 0.690 | 0.600 | 0.860 |
| Etisalat | 36 | 0.547 | 0.530 | 0.540 | 0.270 | 0.860 | |
| Glo | 36 | 0.655 | 0.550 | 0.500 | 0.400 | 1.430 | |
| MTN | 36 | 0.852 | 0.770 | 0.720 | 0.450 | 1.430 | |
| SDCCH congestion | Airtel | 36 | 0.251 | 0.180 | 0.160 | 0.090 | 0.790 |
| Etisalat | 36 | 0.120 | 0.110 | 0.090 | 0.030 | 0.330 | |
| Glo | 36 | 0.947 | 0.580 | 0.140 | 0.130 | 2.320 | |
| MTN | 36 | 0.213 | 0.140 | 0.120 | 0.080 | 0.730 | |
| TCH congestion | Airtel | 36 | 0.424 | 0.325 | 0.320 | 0.120 | 0.990 |
| Etisalat | 36 | 0.229 | 0.190 | 0.190 | 0.080 | 0.980 | |
| Glo | 36 | 1.087 | 1.020 | 0.690 | 0.580 | 1.740 | |
| MTN | 36 | 0.499 | 0.400 | 0.250 | 0.250 | 1.270 |
Table 2.
Measure of data dispersion of QoS KPIs of GSM network operators.
| Mobile network operator | Mean absolute deviation | Standard deviation | Q1 | Q3 | Kurtosis | Skewness | |
|---|---|---|---|---|---|---|---|
| CSSR | Airtel | 0.380 | 0.505 | 97.895 | 98.360 | 3.536 | −1.180 |
| Etisalat | 0.124 | 0.181 | 99.095 | 99.275 | 10.831 | −2.337 | |
| Glo | 0.199 | 0.327 | 98.090 | 98.340 | 9.717 | −2.276 | |
| MTN | 0.636 | 0.756 | 97.540 | 98.955 | 2.009 | −0.741 | |
| DCR | Airtel | 0.054 | 0.067 | 0.695 | 0.790 | 2.310 | −0.085 |
| Etisalat | 0.082 | 0.119 | 0.470 | 0.575 | 4.285 | 0.911 | |
| Glo | 0.190 | 0.232 | 0.500 | 0.820 | 4.913 | 1.411 | |
| MTN | 0.242 | 0.287 | 0.645 | 1.175 | 1.951 | 0.497 | |
| SDCCH congestion | Airtel | 0.132 | 0.173 | 0.150 | 0.300 | 4.570 | 1.578 |
| Etisalat | 0.035 | 0.057 | 0.090 | 0.130 | 8.291 | 2.184 | |
| Glo | 0.706 | 0.753 | 0.225 | 1.695 | 1.427 | 0.290 | |
| MTN | 0.121 | 0.165 | 0.120 | 0.225 | 5.534 | 1.861 | |
| TCH congestion | Airtel | 0.183 | 0.240 | 0.275 | 0.480 | 3.281 | 1.111 |
| Etisalat | 0.091 | 0.157 | 0.150 | 0.260 | 15.805 | 3.298 | |
| Glo | 0.324 | 0.372 | 0.745 | 1.480 | 1.651 | 0.303 | |
| MTN | 0.191 | 0.252 | 0.310 | 0.585 | 4.595 | 1.481 |
Fig. 1.
Monthly mean CSSR for the mobile network operators in 2014.
Fig. 2.
Monthly mean CSSR for the mobile network operators in 2015.
Fig. 3.
Monthly mean CSSR for the mobile network operators in 2016.
Fig. 4.
Monthly mean DCR for the mobile network operators in 2014.
Fig. 5.
Monthly mean DCR for the mobile network operators in 2015.
Fig. 6.
Monthly mean DCR for the mobile network operators in 2016.
Fig. 7.
Monthly mean SDCCH congestion for the mobile network operators in 2014.
Fig. 8.
Monthly mean SDCCH congestion for the mobile network operators in 2015.
Fig. 9.
Monthly mean SDCCH congestion for the mobile network operators in 2016.
Fig. 10.
Monthly mean TCH congestion for the mobile network operators in 2014.
Fig. 11.
Monthly mean TCH congestion for the mobile network operators in 2015.
Fig. 12.
Monthly mean TCH congestion for the mobile network operators in 2016.
2. Materials and methods
The relationships between CSSR, DCR, SDCCH congestion, and TCH congestion of Airtel, Etisalat, Glo, and MTN were estimated using linear correlation. The correlation matrices are presented in Table 3, Table 4, Table 5, Table 6. ANOVA tests were also performed for all the QoS KPIs presented in this data article to identify the differences among the quarterly-means for each of the mobile network operators. Table 7, Table 8, Table 9, Table 10 presents the ANOVA test results for CSSR, DCR, SDCCH congestion, and TCH congestion respectively. The significant differences in the quarterly-means of the QoS KPIs were further investigated based on multiple comparison using Tukey's Post Hoc test at 95% Confidence Interval. The results of the comparisons are presented in Table 11, Table 12, Table 13. The data analyzed in this article are made available in Table 14, Table 15, Table 16, Table 17, Table 18.
Table 3.
Correlation matrix for CSSR.
| Mobile network operator | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|
| Airtel | 1 | |||
| Etisalat | 0.071152119 | 1 | ||
| Glo | 0.195841509 | −0.067886319 | 1 | |
| MTN | 0.234379201 | 0.362204336 | 0.418815939 | 1 |
Table 4.
Correlation matrix for DCR.
| Mobile network operator | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|
| Airtel | 1 | |||
| Etisalat | 0.279793691 | 1 | ||
| Glo | 0.144183419 | 0.409243609 | 1 | |
| MTN | 0.199628489 | 0.29964156 | 0.651951552 | 1 |
Table 5.
Correlation matrix for SDCCH congestion.
| Mobile network operator | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|
| Airtel | 1 | |||
| Etisalat | 0.524717639 | 1 | ||
| Glo | −0.036816239 | 0.093673675 | 1 | |
| MTN | 0.565437362 | 0.752745819 | 0.025714345 | 1 |
Table 6.
Correlation matrix for TCH congestion.
| Mobile network operator | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|
| Airtel | 1 | |||
| Etisalat | 0.14980923 | 1 | ||
| Glo | 0.143774356 | −0.066326113 | 1 | |
| MTN | 0.556604454 | 0.024529584 | 0.146238976 | 1 |
Table 7.
ANOVA for CSSR.
| Source of variation | Sum of squares | Degree of freedom | Mean squares | F statistic | P-value | |
|---|---|---|---|---|---|---|
| Airtel | Quarters | 3.080164 | 3 | 1.026721 | 5.623495 | 0.003264 |
| Error | 5.842467 | 32 | 0.182577 | |||
| Total | 8.922631 | 35 | ||||
| Etisalat | Quarters | 0.059275 | 3 | 0.019758 | 0.584086 | 0.629807 |
| Error | 1.082489 | 32 | 0.033828 | |||
| Total | 1.141764 | 35 | ||||
| Glo | Quarters | 0.421 | 3 | 0.140333 | 1.349765 | 0.275728 |
| Error | 3.327 | 32 | 0.103969 | |||
| Total | 3.748 | 35 | ||||
| MTN | Quarters | 2.207208 | 3 | 0.735736 | 1.321611 | 0.284484 |
| Error | 17.81429 | 32 | 0.556697 | |||
| Total | 20.0215 | 35 |
Table 8.
ANOVA for DCR.
| Source of variation | Sum of squares | Degree of freedom | Mean squares | F statistic | P-value | |
|---|---|---|---|---|---|---|
| Airtel | Quarters | 0.031631 | 3 | 0.010544 | 2.646908 | 0.065774 |
| Error | 0.127467 | 32 | 0.003983 | |||
| Total | 0.159097 | 35 | ||||
| Etisalat | Quarters | 0.021978 | 3 | 0.007326 | 0.491032 | 0.690992 |
| Error | 0.477422 | 32 | 0.014919 | |||
| Total | 0.4994 | 35 | ||||
| Glo | Quarters | 0.047808 | 3 | 0.015936 | 0.277619 | 0.841112 |
| Error | 1.836889 | 32 | 0.057403 | |||
| Total | 1.884697 | 35 | ||||
| MTN | Quarters | 0.117533 | 3 | 0.039178 | 0.452483 | 0.717324 |
| Error | 2.770689 | 32 | 0.086584 | |||
| Total | 2.888222 | 35 |
Table 9.
ANOVA for SDCCH congestion.
| Source of variation | Sum of squares | Degree of freedom | Mean squares | F statistic | P-value | |
|---|---|---|---|---|---|---|
| Airtel | Quarters | 0.1965 | 3 | 0.0655 | 2.468528 | 0.079868 |
| Error | 0.849089 | 32 | 0.026534 | |||
| Total | 1.045589 | 35 | ||||
| Etisalat | Quarters | 0.016942 | 3 | 0.005647 | 1.856197 | 0.156919 |
| Error | 0.097356 | 32 | 0.003042 | |||
| Total | 0.114297 | 35 | ||||
| Glo | Quarters | 0.523389 | 3 | 0.174463 | 0.289155 | 0.83288 |
| Error | 19.30733 | 32 | 0.603354 | |||
| Total | 19.83072 | 35 | ||||
| MTN | Quarters | 0.103631 | 3 | 0.034544 | 1.299782 | 0.291458 |
| Error | 0.850444 | 32 | 0.026576 | |||
| Total | 0.954075 | 35 |
Table 10.
ANOVA for TCH congestion.
| Source of variation | Sum of squares | Degree of freedom | Mean squares | F statistic | P-value | |
|---|---|---|---|---|---|---|
| Airtel | Quarters | 0.610178 | 3 | 0.203393 | 4.641974 | 0.008351 |
| Error | 1.402111 | 32 | 0.043816 | |||
| Total | 2.012289 | 35 | ||||
| Etisalat | Quarters | 0.141878 | 3 | 0.047293 | 2.084203 | 0.121863 |
| Error | 0.726111 | 32 | 0.022691 | |||
| Total | 0.867989 | 35 | ||||
| Glo | Quarters | 0.056511 | 3 | 0.018837 | 0.126161 | 0.943923 |
| Error | 4.777889 | 32 | 0.149309 | |||
| Total | 4.8344 | 35 | ||||
| MTN | Quarters | 0.093267 | 3 | 0.031089 | 0.467 | 0.707347 |
| Error | 2.130289 | 32 | 0.066572 | |||
| Total | 2.223556 | 35 |
Table 11.
Tukey's multiple comparison post hoc test for CSSR.
| Mobile network operator | Quarter | Quarter | Mean difference | Lower limit (95% confidence intervals) | Upper limit (95% confidence intervals) | P-value |
|---|---|---|---|---|---|---|
| Airtel | 1 | 2 | −0.6249 | −0.2911 | 0.0427 | 0.1029 |
| 1 | 3 | −0.9271 | −0.5933 | −0.2596 | 0.0003 | |
| 1 | 4 | −1.0993 | −0.7656 | −0.4318 | 0.0000 | |
| 2 | 3 | −0.6360 | −0.3022 | 0.0316 | 0.0858 | |
| 2 | 4 | −0.8082 | −0.4744 | −0.1407 | 0.0034 | |
| 3 | 4 | −0.5060 | −0.1722 | 0.1616 | 0.4976 | |
| Etisalat | 1 | 2 | −0.1237 | 0.0867 | 0.2970 | 0.6711 |
| 1 | 3 | −0.2259 | −0.0156 | 0.1948 | 0.9969 | |
| 1 | 4 | −0.1604 | 0.0500 | 0.2604 | 0.9125 | |
| 2 | 3 | −0.3126 | −0.1022 | 0.1081 | 0.5472 | |
| 2 | 4 | −0.2470 | −0.0367 | 0.1737 | 0.9626 | |
| 3 | 4 | −0.1448 | 0.0656 | 0.2759 | 0.8253 | |
| Glo | 1 | 2 | −0.4507 | −0.0689 | 0.3129 | 0.9588 |
| 1 | 3 | −0.6741 | −0.2922 | 0.0896 | 0.1782 | |
| 1 | 4 | −0.5141 | −0.1322 | 0.2496 | 0.7756 | |
| 2 | 3 | −0.6052 | −0.2233 | 0.1585 | 0.3903 | |
| 2 | 4 | −0.4452 | −0.0633 | 0.3185 | 0.9675 | |
| 3 | 4 | −0.2218 | 0.1600 | 0.5418 | 0.6594 | |
| MTN | 1 | 2 | −0.3759 | −0.0756 | 0.2248 | 0.8984 |
| 1 | 3 | −0.5104 | −0.2100 | 0.0904 | 0.2431 | |
| 1 | 4 | −0.9404 | −0.6400 | −0.3396 | 0.0000 | |
| 2 | 3 | −0.4348 | −0.1344 | 0.1659 | 0.6116 | |
| 2 | 4 | −0.8648 | −0.5644 | −0.2641 | 0.0001 | |
| 3 | 4 | −0.7304 | −0.4300 | −0.1296 | 0.0031 |
Table 12.
Tukey's multiple comparison post hoc test for DCR.
| Mobile network operator | Quarter | Quarter | Mean difference | Lower limit (95% confidence intervals) | Upper limit (95% confidence intervals) | P-value |
|---|---|---|---|---|---|---|
| Airtel | 1 | 2 | −0.0642 | 0.0000 | 0.0642 | 1.0000 |
| 1 | 3 | −0.1197 | −0.0556 | 0.0086 | 0.1066 | |
| 1 | 4 | −0.0386 | 0.0256 | 0.0897 | 0.6939 | |
| 2 | 3 | −0.1197 | −0.0556 | 0.0086 | 0.1066 | |
| 2 | 4 | −0.0386 | 0.0256 | 0.0897 | 0.6939 | |
| 3 | 4 | 0.0169 | 0.0811 | 0.1453 | 0.0096 | |
| Etisalat | 1 | 2 | −0.1442 | −0.0522 | 0.0397 | 0.4154 |
| 1 | 3 | −0.1386 | −0.0467 | 0.0453 | 0.5113 | |
| 1 | 4 | −0.1575 | −0.0656 | 0.0264 | 0.2281 | |
| 2 | 3 | −0.0864 | 0.0056 | 0.0975 | 0.9983 | |
| 2 | 4 | −0.1053 | −0.0133 | 0.0786 | 0.9778 | |
| 3 | 4 | −0.1108 | −0.0189 | 0.0730 | 0.9410 | |
| Glo | 1 | 2 | −0.1703 | 0.0156 | 0.2014 | 0.9955 |
| 1 | 3 | −0.0925 | 0.0933 | 0.2792 | 0.5203 | |
| 1 | 4 | −0.1292 | 0.0567 | 0.2425 | 0.8344 | |
| 2 | 3 | −0.1081 | 0.0778 | 0.2637 | 0.6604 | |
| 2 | 4 | −0.1448 | 0.0411 | 0.2270 | 0.9279 | |
| 3 | 4 | −0.2225 | −0.0367 | 0.1492 | 0.9472 | |
| MTN | 1 | 2 | −0.1742 | −0.0078 | 0.1587 | 0.9992 |
| 1 | 3 | −0.1498 | 0.0167 | 0.1831 | 0.9924 | |
| 1 | 4 | −0.0331 | 0.1333 | 0.2998 | 0.1492 | |
| 2 | 3 | −0.1420 | 0.0244 | 0.1909 | 0.9770 | |
| 2 | 4 | −0.0253 | 0.1411 | 0.3076 | 0.1172 | |
| 3 | 4 | −0.0498 | 0.1167 | 0.2831 | 0.2411 |
Table 13.
Tukey's multiple comparison post hoc test for SDCCH congestion.
| Mobile network operator | Quarter | Quarter | Mean difference | Lower limit (95% confidence intervals) | Upper limit (95% confidence intervals) | P-value |
|---|---|---|---|---|---|---|
| Airtel | 1 | 2 | −0.0466 | 0.0567 | 0.1600 | 0.4454 |
| 1 | 3 | 0.0667 | 0.1700 | 0.2733 | 0.0007 | |
| 1 | 4 | 0.0678 | 0.1711 | 0.2744 | 0.0007 | |
| 2 | 3 | 0.0100 | 0.1133 | 0.2166 | 0.0278 | |
| 2 | 4 | 0.0112 | 0.1144 | 0.2177 | 0.0260 | |
| 3 | 4 | −0.1022 | 0.0011 | 0.1044 | 1.0000 | |
| Etisalat | 1 | 2 | −0.1068 | −0.0489 | 0.0091 | 0.1198 |
| 1 | 3 | −0.0546 | 0.0033 | 0.0613 | 0.9985 | |
| 1 | 4 | −0.0580 | 0.0000 | 0.0580 | 1.0000 | |
| 2 | 3 | −0.0057 | 0.0522 | 0.1102 | 0.0879 | |
| 2 | 4 | −0.0091 | 0.0489 | 0.1068 | 0.1198 | |
| 3 | 4 | −0.0613 | −0.0033 | 0.0546 | 0.9985 | |
| Glo | 1 | 2 | −0.7016 | −0.2344 | 0.2327 | 0.5208 |
| 1 | 3 | −0.4483 | 0.0189 | 0.4860 | 0.9995 | |
| 1 | 4 | −0.3827 | 0.0844 | 0.5516 | 0.9586 | |
| 2 | 3 | −0.2138 | 0.2533 | 0.7205 | 0.4554 | |
| 2 | 4 | −0.1483 | 0.3189 | 0.7860 | 0.2616 | |
| 3 | 4 | −0.4016 | 0.0656 | 0.5327 | 0.9798 | |
| MTN | 1 | 2 | −0.2492 | −0.0556 | 0.1381 | 0.8576 |
| 1 | 3 | −0.0992 | 0.0944 | 0.2881 | 0.5442 | |
| 1 | 4 | −0.1847 | 0.0089 | 0.2025 | 0.9993 | |
| 2 | 3 | −0.0436 | 0.1500 | 0.3436 | 0.1702 | |
| 2 | 4 | −0.1292 | 0.0644 | 0.2581 | 0.7955 | |
| 3 | 4 | −0.2792 | −0.0856 | 0.1081 | 0.6213 |
Table 14.
Tukey's multiple comparison post hoc test for TCH congestion.
| Mobile network operator | Quarter | Quarter | Mean difference | Lower limit (95% confidence intervals) | Upper limit (95% confidence intervals) | P-value |
|---|---|---|---|---|---|---|
| Airtel | 1 | 2 | 0.0165 | 0.1533 | 0.2902 | 0.0241 |
| 1 | 3 | 0.1587 | 0.2956 | 0.4324 | 0.0000 | |
| 1 | 4 | 0.1920 | 0.3289 | 0.4657 | 0.0000 | |
| 2 | 3 | 0.0054 | 0.1422 | 0.2791 | 0.0396 | |
| 2 | 4 | 0.0387 | 0.1756 | 0.3124 | 0.0085 | |
| 3 | 4 | −0.1035 | 0.0333 | 0.1702 | 0.9067 | |
| Etisalat | 1 | 2 | −0.1790 | 0.0233 | 0.2257 | 0.9886 |
| 1 | 3 | −0.0679 | 0.1344 | 0.3368 | 0.2830 | |
| 1 | 4 | −0.0645 | 0.1378 | 0.3401 | 0.2635 | |
| 2 | 3 | −0.0912 | 0.1111 | 0.3134 | 0.4445 | |
| 2 | 4 | −0.0879 | 0.1144 | 0.3168 | 0.4191 | |
| 3 | 4 | −0.1990 | 0.0033 | 0.2057 | 1.0000 | |
| Glo | 1 | 2 | −0.2833 | 0.0256 | 0.3345 | 0.9957 |
| 1 | 3 | −0.2133 | 0.0956 | 0.4045 | 0.8284 | |
| 1 | 4 | −0.2256 | 0.0833 | 0.3922 | 0.8782 | |
| 2 | 3 | −0.2389 | 0.0700 | 0.3789 | 0.9230 | |
| 2 | 4 | −0.2511 | 0.0578 | 0.3667 | 0.9545 | |
| 3 | 4 | −0.3211 | −0.0122 | 0.2967 | 0.9995 | |
| MTN | 1 | 2 | −0.2638 | −0.0244 | 0.2149 | 0.9920 |
| 1 | 3 | −0.2226 | 0.0167 | 0.2560 | 0.9974 | |
| 1 | 4 | −0.1293 | 0.1100 | 0.3493 | 0.5913 | |
| 2 | 3 | −0.1982 | 0.0411 | 0.2804 | 0.9641 | |
| 2 | 4 | −0.1049 | 0.1344 | 0.3738 | 0.4250 | |
| 3 | 4 | −0.1460 | 0.0933 | 0.3326 | 0.7072 |
Table 15.
CSSR data for months and quarters of year 2014–2016.
| Year | Month | Quarter | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|---|---|
| 2014 | Jan | 1 | 96.99 | 99.2 | 96.89 | 96.85 |
| Feb | 1 | 98.09 | 99.26 | 98.04 | 96.94 | |
| Mar | 1 | 98.29 | 98.97 | 98.33 | 97.19 | |
| Apr | 2 | 97.87 | 99.03 | 97.23 | 97.11 | |
| May | 2 | 98.04 | 98.39 | 98.28 | 97.01 | |
| Jun | 2 | 98.08 | 99.23 | 98.08 | 97.12 | |
| Jul | 3 | 98.08 | 99.33 | 98.21 | 97.12 | |
| Aug | 3 | 98.33 | 99.07 | 98.15 | 97.42 | |
| Sep | 3 | 98.27 | 99.28 | 98.42 | 97.52 | |
| Oct | 4 | 98.64 | 99.04 | 98.17 | 97.56 | |
| Nov | 4 | 98.71 | 99.1 | 98.25 | 98.73 | |
| Dec | 4 | 98.45 | 99.09 | 98.35 | 98.78 | |
| 2015 | Jan | 1 | 96.8 | 98.94 | 98.26 | 98.25 |
| Feb | 1 | 96.72 | 99.22 | 98.3 | 98.43 | |
| Mar | 1 | 97.23 | 99.19 | 98.56 | 98.28 | |
| Apr | 2 | 97.34 | 99.13 | 98.4 | 98.59 | |
| May | 2 | 97.41 | 99.18 | 98.47 | 98.14 | |
| Jun | 2 | 97.39 | 99.12 | 98.22 | 98.24 | |
| Jul | 3 | 98.06 | 99.27 | 98.22 | 98.37 | |
| Aug | 3 | 97.92 | 99.28 | 98.28 | 98.51 | |
| Sep | 3 | 98.03 | 99.26 | 98.14 | 98.45 | |
| Oct | 4 | 97.95 | 99.24 | 98.13 | 98.86 | |
| Nov | 4 | 98.13 | 99.3 | 98.08 | 98.83 | |
| Dec | 4 | 98.36 | 99.2 | 98.09 | 98.72 | |
| 2016 | Jan | 1 | 98.23 | 99.34 | 98 | 98.88 |
| Feb | 1 | 97.8 | 99.38 | 98.2 | 98.82 | |
| Mar | 1 | 98.35 | 99.33 | 97.99 | 98.98 | |
| Apr | 2 | 98.42 | 99.39 | 98.03 | 99.05 | |
| May | 2 | 98.14 | 99.22 | 98.09 | 99.02 | |
| Jun | 2 | 98.43 | 99.36 | 98.39 | 99.02 | |
| Jul | 3 | 98.53 | 99.27 | 98.59 | 99.06 | |
| Aug | 3 | 98.34 | 98.98 | 98.65 | 99.08 | |
| Sep | 3 | 98.28 | 99.23 | 98.54 | 98.98 | |
| Oct | 4 | 98.37 | 98.99 | 98.33 | 98.95 | |
| Nov | 4 | 98.42 | 99.24 | 98.25 | 98.99 | |
| Dec | 4 | 98.36 | 99.18 | 98.11 | 98.96 |
Table 16.
DCR data for months and quarters of year 2014–2016.
| Year | Month | Quarter | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|---|---|
| 2014 | Jan | 1 | 0.84 | 0.55 | 1.19 | 1.21 |
| Feb | 1 | 0.71 | 0.54 | 0.85 | 1.29 | |
| Mar | 1 | 0.6 | 0.57 | 0.83 | 1.19 | |
| Apr | 2 | 0.67 | 0.54 | 1.43 | 1.43 | |
| May | 2 | 0.74 | 0.68 | 0.78 | 1.33 | |
| Jun | 2 | 0.8 | 0.55 | 0.85 | 1.3 | |
| Jul | 3 | 0.82 | 0.59 | 0.81 | 1.23 | |
| Aug | 3 | 0.85 | 0.6 | 0.78 | 1.22 | |
| Sep | 3 | 0.82 | 0.58 | 0.81 | 1.16 | |
| Oct | 4 | 0.79 | 0.86 | 0.91 | 1.23 | |
| Nov | 4 | 0.75 | 0.84 | 0.96 | 0.78 | |
| Dec | 4 | 0.73 | 0.8 | 0.86 | 0.72 | |
| 2015 | Jan | 1 | 0.82 | 0.53 | 0.5 | 1.02 |
| Feb | 1 | 0.84 | 0.51 | 0.46 | 0.9 | |
| Mar | 1 | 0.79 | 0.53 | 0.87 | 0.5 | |
| Apr | 2 | 0.69 | 0.52 | 0.48 | 0.85 | |
| May | 2 | 0.72 | 0.53 | 0.53 | 0.93 | |
| Jun | 2 | 0.75 | 0.54 | 0.4 | 0.72 | |
| Jul | 3 | 0.74 | 0.5 | 0.41 | 0.72 | |
| Aug | 3 | 0.71 | 0.5 | 0.55 | 0.76 | |
| Sep | 3 | 0.75 | 0.54 | 0.53 | 0.78 | |
| Oct | 4 | 0.7 | 0.54 | 0.46 | 0.72 | |
| Nov | 4 | 0.62 | 0.48 | 0.41 | 0.82 | |
| Dec | 4 | 0.63 | 0.44 | 0.6 | 0.82 | |
| 2016 | Jan | 1 | 0.65 | 0.46 | 0.5 | 0.67 |
| Feb | 1 | 0.69 | 0.43 | 0.5 | 0.71 | |
| Mar | 1 | 0.65 | 0.43 | 0.57 | 0.5 | |
| Apr | 2 | 0.69 | 0.72 | 0.54 | 0.45 | |
| May | 2 | 0.76 | 0.47 | 0.57 | 0.5 | |
| Jun | 2 | 0.77 | 0.47 | 0.55 | 0.55 | |
| Jul | 3 | 0.76 | 0.46 | 0.55 | 0.68 | |
| Aug | 3 | 0.86 | 0.7 | 0.49 | 0.64 | |
| Sep | 3 | 0.78 | 0.5 | 0.5 | 0.65 | |
| Oct | 4 | 0.73 | 0.27 | 0.54 | 0.63 | |
| Nov | 4 | 0.71 | 0.47 | 0.5 | 0.49 | |
| Dec | 4 | 0.7 | 0.44 | 0.52 | 0.58 |
Table 17.
SDCCH congestion data for months and quarters of year 2014–2016.
| Year | Month | Quarter | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|---|---|
| 2014 | Jan | 1 | 0.4 | 0.1 | 0.58 | 0.17 |
| Feb | 1 | 0.14 | 0.07 | 0.24 | 0.17 | |
| Mar | 1 | 0.09 | 0.08 | 0.28 | 0.1 | |
| Apr | 2 | 0.2 | 0.23 | 1.51 | 0.68 | |
| May | 2 | 0.16 | 0.09 | 0.24 | 0.12 | |
| Jun | 2 | 0.12 | 0.09 | 0.22 | 0.12 | |
| Jul | 3 | 0.11 | 0.08 | 0.17 | 0.1 | |
| Aug | 3 | 0.16 | 0.13 | 0.23 | 0.09 | |
| Sep | 3 | 0.11 | 0.09 | 0.16 | 0.08 | |
| Oct | 4 | 0.09 | 0.07 | 0.17 | 0.13 | |
| Nov | 4 | 0.12 | 0.09 | 0.15 | 0.1 | |
| Dec | 4 | 0.12 | 0.11 | 0.16 | 0.12 | |
| 2015 | Jan | 1 | 0.64 | 0.16 | 0.14 | 0.53 |
| Feb | 1 | 0.79 | 0.11 | 0.13 | 0.48 | |
| Mar | 1 | 0.49 | 0.14 | 0.41 | 0.16 | |
| Apr | 2 | 0.5 | 0.29 | 0.14 | 0.39 | |
| May | 2 | 0.6 | 0.33 | 1.38 | 0.73 | |
| Jun | 2 | 0.51 | 0.13 | 1.55 | 0.13 | |
| Jul | 3 | 0.26 | 0.12 | 1.7 | 0.12 | |
| Aug | 3 | 0.34 | 0.11 | 1.49 | 0.14 | |
| Sep | 3 | 0.14 | 0.13 | 1.52 | 0.14 | |
| Oct | 4 | 0.36 | 0.13 | 1.78 | 0.11 | |
| Nov | 4 | 0.19 | 0.12 | 1.79 | 0.34 | |
| Dec | 4 | 0.2 | 0.14 | 1.86 | 0.42 | |
| 2016 | Jan | 1 | 0.19 | 0.12 | 2.19 | 0.15 |
| Feb | 1 | 0.2 | 0.11 | 1.94 | 0.15 | |
| Mar | 1 | 0.21 | 0.09 | 2.32 | 0.11 | |
| Apr | 2 | 0.17 | 0.03 | 1.86 | 0.1 | |
| May | 2 | 0.18 | 0.13 | 1.75 | 0.12 | |
| Jun | 2 | 0.2 | 0.1 | 1.69 | 0.13 | |
| Jul | 3 | 0.16 | 0.12 | 1.54 | 0.17 | |
| Aug | 3 | 0.18 | 0.07 | 0.71 | 0.14 | |
| Sep | 3 | 0.16 | 0.1 | 0.54 | 0.19 | |
| Oct | 4 | 0.18 | 0.13 | 0.5 | 0.27 | |
| Nov | 4 | 0.17 | 0.09 | 0.48 | 0.25 | |
| Dec | 4 | 0.18 | 0.1 | 0.58 | 0.2 |
Table 18.
TCH congestion data for months and quarters of year 2014–2016.
| Year | Month | Quarter | Airtel | Etisalat | Glo | MTN |
|---|---|---|---|---|---|---|
| 2014 | Jan | 1 | 0.79 | 0.27 | 0.79 | 0.55 |
| Feb | 1 | 0.32 | 0.29 | 0.69 | 0.57 | |
| Mar | 1 | 0.32 | 0.55 | 1.05 | 0.42 | |
| Apr | 2 | 0.45 | 0.18 | 1.67 | 1.27 | |
| May | 2 | 0.29 | 0.98 | 0.58 | 0.43 | |
| Jun | 2 | 0.28 | 0.09 | 0.99 | 0.37 | |
| Jul | 3 | 0.32 | 0.12 | 0.94 | 0.31 | |
| Aug | 3 | 0.23 | 0.24 | 1.06 | 0.3 | |
| Sep | 3 | 0.25 | 0.14 | 0.69 | 0.29 | |
| Oct | 4 | 0.12 | 0.08 | 0.72 | 0.34 | |
| Nov | 4 | 0.15 | 0.09 | 0.64 | 0.36 | |
| Dec | 4 | 0.14 | 0.12 | 0.73 | 0.31 | |
| 2015 | Jan | 1 | 0.91 | 0.39 | 1.29 | 0.6 |
| Feb | 1 | 0.89 | 0.19 | 1.06 | 0.64 | |
| Mar | 1 | 0.99 | 0.19 | 0.6 | 1.09 | |
| Apr | 2 | 0.99 | 0.26 | 0.93 | 0.56 | |
| May | 2 | 0.64 | 0.27 | 0.7 | 0.77 | |
| Jun | 2 | 0.73 | 0.26 | 1.25 | 0.75 | |
| Jul | 3 | 0.43 | 0.18 | 1.44 | 0.63 | |
| Aug | 3 | 0.47 | 0.2 | 1.5 | 0.88 | |
| Sep | 3 | 0.52 | 0.19 | 1.58 | 1.06 | |
| Oct | 4 | 0.46 | 0.17 | 1.53 | 0.49 | |
| Nov | 4 | 0.41 | 0.19 | 1.52 | 0.4 | |
| Dec | 4 | 0.4 | 0.26 | 1.69 | 0.4 | |
| 2016 | Jan | 1 | 0.48 | 0.33 | 1.74 | 0.28 |
| Feb | 1 | 0.48 | 0.28 | 1.46 | 0.3 | |
| Mar | 1 | 0.39 | 0.24 | 1.56 | 0.27 | |
| Apr | 2 | 0.27 | 0.1 | 1.54 | 0.25 | |
| May | 2 | 0.3 | 0.19 | 1.28 | 0.25 | |
| Jun | 2 | 0.24 | 0.19 | 1.07 | 0.29 | |
| Jul | 3 | 0.19 | 0.15 | 0.78 | 0.39 | |
| Aug | 3 | 0.19 | 0.15 | 0.63 | 0.34 | |
| Sep | 3 | 0.31 | 0.15 | 0.76 | 0.37 | |
| Oct | 4 | 0.29 | 0.17 | 0.83 | 0.38 | |
| Nov | 4 | 0.31 | 0.18 | 0.86 | 0.5 | |
| Dec | 4 | 0.33 | 0.23 | 0.97 | 0.55 |
Acknowledgement
This work is carried out under the IoT-Enabled Smart and Connected Communities (SmartCU) and Covenant University Data Analytics Center (CUDAC) Research Clusters. This research is fully sponsored by Covenant University Centre for Research, Innovation and Development (CUCRID), Covenant University, Ota, Nigeria. We also acknowledge the Nigerian Communications Commission (NCC) for the online free access to the primary QoS data.
Footnotes
Transparency data associated with this article can be found in the online version at doi:10.1016/j.dib.2017.12.005.
Supplementary data associated with this article can be found in the online version at doi:10.1016/j.dib.2017.12.005.
Transparency document. Supporting information
Supplementary material
.
Appendix A. Supplementary material
Supplementary material
.
References
- 1.NCC, A Report on the Network Quality of Service and Performance of the GSM Networks in Nigeria, in: Guardian Newspaper of Nigeria (Ed.), 2005.
- 2.NCC . Policy Competition and Economic Analysis Department; 2014. Year End Subscriber/Network Data Report for Telecommunications Operating Companies in Nigeria. [Google Scholar]
- 3.O. Oyetunji, Improving call setup success rate in GSM service area using RF optimisation, in: Proceedings of the 11th International Conference on Electronics, Computer and Computation (ICECCO 2014), 2014, pp. 1–4.
- 4.Ozovehe A., Usman A. Performance analysis of GSM networks in Minna Metropolis of Nigeria. Niger. J. Technol. 2015;34:359–367. [Google Scholar]
- 5.Lawal B., Ukhurebor K., Adekoya M., Aigbe E. Quality of service and performance analysis of a GSM Network in Eagle Square, Abuja and its Environs, Nigeria. Int. J. Sci. Eng. Res. 2016;7(8):1992–1999. [Google Scholar]
- 6.M.A. Salman, S.I. Popoola, N. Faruk, N.T. Surajudeen-Bakinde, A.A. Oloyede, L.A. Olawoyin, Adaptive Neuro-Fuzzy model for path loss prediction in the VHF band, in: Proceedings of the 2017 International Conference on Computing Networking and Informatics (ICCNI), Lagos, Nigeria, 2017, pp. 1–6. 〈http://dx.doi.org/10.1109/ICCNI.2017.8123768〉.
- 7.A. Ozovehe, O.U. Okereke, E. Anene, A.U. Usman, Traffic congestion analysis in mobile macrocells, in: Proceedings of the International Conference on Information and Communication Technology and Its Applications (ICTA 2016) Federal University of Technology, Minna, Nigeria, 28–30 November 2016, pp. 243–249.
- 8.Oseni O.F., Popoola S.I., Enumah H., Gordian A. Radio frequency optimization of mobile networks in Abeokuta, Nigeria for improved quality of service. Int. J. Res. Eng. Technol. 2014;3(08):174–180. [Google Scholar]
- 9.I.A. Sikiru, N. Faruk, S.I. Popoola, Y. Imam-Fulani, A.A. Oloyede, L.A. Olawoyin, N.T. Surajudeen-Bakinde, Effects of detection threshold and frame size on duty cycle in GSM bands, in: Proceedings of the 3rd International Conference on Electro-Technology for National Development, Federal University of Technology (FUTO), Owerri, Imo State, Nigeria, 7–10 November 2017, pp. 343–346.
- 10.Basha S.I., Shaik I. Reducing handover failure rate by RF optimization. Int. J. Eng. Innov. Technol. 2013;2(11):29–33. [Google Scholar]
- 11.Laiho J., Wacker A., Novosad T. John Wiley & Sons, Hoboken, New Jersey, United States; 2006. Radio Network Planning and Optimisation for UMTS. [Google Scholar]
- 12.Mojisola D.F., Gbolahan K. Participatory analysis of cellular network quality of service. Int. J. Comput. ICT Res. 2015;9(1):25–40. [Google Scholar]
- 13.Gerpott T.J., Rams W., Schindler A. Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market. Telecommun. Policy. 2001;25:249–269. [Google Scholar]
- 14.Khan M.A. An empirical assessment of service quality of cellular mobile telephone operators in Pakistan. Asian Soc. Sci. 2010;6:164. [Google Scholar]
- 15.Paulrajan R., Rajkumar H. Service quality and customers preference of cellular mobile service providers. J. Technol. Manag. Innov. 2011;6:38–45. [Google Scholar]
- 16.S.I. Popoola, J.A. Badejo, S.O. Ojewande, A.A. Atayero, Statistical evaluation of quality of service offered by GSM network operators in Nigeria, in: Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2017, San Francisco, USA, 25–27 October 2017, pp. 69–73.
- 17.S.I. Popoola, A.A. Atayero, N. Faruk, C.T. Calafate, L.A. Olawoyin, V.O. Matthews, Standard propagation model tuning for path loss predictions in built-up environments, in: Proceedings of the International Conference on Computational Science and its Applications, 2017, pp. 363–375.
- 18.S.I. Popoola, A.A. Atayero, N. Faruk, C.T. Calafate, E. Adetiba, V.O. Matthews, Calibrating the standard path loss model for urban environments using field measurements and geospatial data, in: Lecture Notes in Engineering and Computer Science: Proceedings of the World Congress on Engineering 2017, London, U.K., 5–7 July 2017, pp. 513–518.
Associated Data
This section collects any data citations, data availability statements, or supplementary materials included in this article.
Supplementary Materials
Supplementary material
Supplementary material












