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. Author manuscript; available in PMC: 2018 May 4.
Published in final edited form as: Heart Lung. 2014 Sep 26;44(1):45–49. doi: 10.1016/j.hrtlng.2014.08.010

The number of mechanically ventilated ICU patients meeting communication criteria

Mary Beth Happ a,b,*, Jennifer B Seaman b, Marci L Nilsen b, Andrea Sciulli b, Judith A Tate a, Melissa Saul d, Amber E Barnato c
PMCID: PMC5935242  NIHMSID: NIHMS963958  PMID: 25261939

Abstract

Objectives

(1) Estimate the proportion of mechanically ventilated (MV) intensive care unit (ICU) patients meeting basic communication criteria who could potentially be served by assistive communication tools and speech-language consultation. (2) Compare characteristics of patients who met communication criteria with those who did not.

Design

Observational cohort study in which computerized billing and medical records were screened over a 2-year period.

Setting

Six specialty ICUs across two hospitals in an academic health system.

Participants

Eligible patients were awake, alert, and responsive to verbal communication from clinicians for at least one 12-h nursing shift while receiving MV ≥ 2 consecutive days.

Main results

Of the 2671 MV patients screened, 1440 (53.9%) met basic communication criteria. The Neurological ICU had the lowest proportion of MV patients meeting communication criteria (40.82%); Trauma ICU had the highest proportion (69.97%). MV patients who did not meet basic communication criteria (n = 1231) were younger, had shorter lengths of stay and lower costs, and were more likely to die during the hospitalization.

Conclusions

We estimate that half of MV patients in the ICU could potentially be served by assistive communication tools and speech-language consultation.

Keywords: Intensive care unit, Communication, Nursing, Artificial respiration, Patient communication

Introduction

Communication impairment presents a common, distressing problem for patients who receive mechanical ventilation (MV) during critical illness and for the clinicians who care for them.16 New hospital accreditation standards for patient communication include the communication disability acquired as a result of endotracheal or tracheal intubation during critical illness as a condition requiring provider assessment and accommodation.7 Augmentative and Alternative Communication (AAC) tools can be used successfully by clinicians and ICU patients to transmit or receive messages.813 Our previous work showed significant improvements in nurse-patient communication with training and the use of AAC.14 Although measures of sedation, coma, and severity of illness are commonly reported in critical care research, few studies have documented the proportion of mechanically ventilated ICU patients who are awake, aware and responsive to verbal communication and who therefore could be served by these simple assistive communication tools. This information is necessary to (1) appropriately plan communication supplies and support programs, (2) prepare clinicians, and (3) provide benchmarking data from which to evaluate communication support initiatives in the ICU.

The purpose of this paper is to estimate the proportion of mechanically ventilated ICU patients who meet basic communication criteria and thus could potentially benefit from the use of assistive communication tools or referral for evaluation and intervention by a speech-language pathologist. Specifically, we used communication eligibility screening data from a quality improvement study to estimate the proportion of mechanically ventilated patients who are awake, alert and responsive to verbal communication across six different specialty ICUs in two University of Pittsburgh Medical Center hospitals.

Methods

This is a descriptive analysis of the eligibility screening data from a stepped wedge crossover cluster randomized trial of nurse training in the use of assistive communication tools. The study was approved by the University of Pittsburgh Institutional Review Board. The implementation was staggered over 8 quarters in 6 ICUs (neurological, neurotrauma, trauma, transplant, cardiovascular, general medical) across two University of Pittsburgh Medical Center (UPMC) hospitals in Pittsburgh, PA. Details of the communication intervention are available online at http://go.osu.edu/speacs2 and description of the parent study design are published separately.15 In brief, the intervention consists of a 1-h web-based communication skills training program for nurses with content on assessment of communication function with nonvocal patients and augmentative and alternative communication (AAC) techniques and tools to facilitate communication with ICU patients who may have multiple impairments. “Communication carts” with low tech communication tools (e.g., communication boards, hearing aid batteries, notebooks, clipboards and felt-tip pens) were supplied to each ICU and restocked weekly during intervention phases. Table 1 describes each study ICU.

Table 1.

Study intensive care units.

Unit Beds Specialty population focus
Transplant 28 Abdominal transplant pre/post-surgery; surgical oncology and, head-neck surgery
NeuroTrauma 10 Traumatic brain and spine injuries,
Neurological 20 Stroke, subarachnoid hemorrhage, brain surgery
Trauma 22 Traumatic injury, some neurological overflow
Cardiovascular 24 Cardiovascular surgery/medical cardiology
General medical 20 Mixed medical illness, respiratory failure, sepsis
Total 124

Data collection

We identified all mechanically ventilated patients before, during, and after the intervention implementation whose first ICU admission during their hospital stay was to a study ICU during the study period and involved two consecutive days of billing for mechanical ventilation using billing records maintained by UPMC’s Medical Archival System (MARS).16 We then randomly sampled these potentially eligible patients by ICU, by study quarter, for detailed eligibility screening using a random number generator. We abstracted charts from the electronic medical record (EMR) sequentially until we had identified 30 eligible patients per unit per quarter, yielding the prespecified sample of 1440 after 24 months. We report here results from 24 months of eligibility screening from August 1, 2009 to July 31, 2011.

Eligibility criteria confirmed by the EMR included: (1) first ICU admission during the hospital stay in a study unit; and (2) invasive mechanical ventilation via endotracheal tube (ET tube) or tracheostomy for 2 or more calendar days (e.g., non-invasive mechanical ventilation or invasive mechanical ventilation for < 2 days excluded). Once these criteria were confirmed, we screened the EMR for a maximum of 28 ICU days for basic communication criteria, reflecting the patient’s potential to have been served by the assistive communication tools taught as part of the intervention study.

Basic communication criteria consisted of the patient being awake, alert, and responsive to verbal communication from clinicians. We operationalized this criteria as being awake for at least one 12-h nursing shift while receiving MV. Evidence of wakefulness included any of the following: (1) the patient responding to and/or following commands, (2) nursing note description of patient as alert, arousable, anxious, or awake, (3) a score of 6 (obeys verbal commands) for the Best Motor Response on the Glasgow Coma Scale,17 (4) a score of ≥4 on the Riker Sedation Agitation Scale,18 (5) a score of 1–3 on the Modified Ramsay Sedation Scale,19 and/or (6) responsive to verbal communication from clinicians via head nods, gestures, or other nonvocal method.

Statistical analysis

Data analysis was conducted using IBM SPSS Statistics (version 20.0, IBM Corp., Armonk, NY). We descriptively summarized the number of patients identified using billing records, those further screened for detailed eligibility criteria using the EMR, the frequency of eligibility, and the frequency and reason for ineligibility. The data were screened for accuracy, missing values, outliers, and underlying statistical assumptions. The distribution of the continuous variables age, ICU length of stay, hospital length of stay, and cost-adjusted charges were not normally distributed therefore medians and interquartile ranges were reported. Frequency count and percentages were calculated for categorical variables.

We calculated the proportion of MV patients who were awake, alert, and responsive to verbal communication from clinicians overall and by unit by subtracting those confirmed ineligible (who were not actually mechanically ventilated for 2 days, were admitted first to a non-study ICU or time period, were children or prisoners) from the denominator, then dividing the number of patients who met basic communication criteria by the total number screened. We used Pearson chi-square and Mann–Whitney U tests to compare demographic and clinical characteristics of MV patients who were awake and, alert, or responsive to verbal communication from clinicians with those who were not.

Results

Billing records identified 5476 potentially eligible patients over a period of 24 months; 3087 were screened to achieve the pre-specified sample size of 1440. Reasons for study ineligibility included less than 2 days of mechanical ventilation (n = 274), a previous ICU admission during the hospital stay (n = 92), non-study ICU (n = 30), age < 18 years or prisoner (n = 20) and not awake and alert or responsive to verbal communication from clinicians (n = 1231) (Fig. 1).

Fig. 1.

Fig. 1

Quarters 1–8: SPEACS-2 eligibility screening by unit.

Among 2671 MV patients in 6 study ICUs in 2 hospitals, 53.9% met basic communication criteria (Table 2). The neurological ICU had the lowest proportion of MV patients meeting communication criteria (40.82%) and the Trauma ICU had the highest proportion (69.97%). Patients who met communication criteria were more likely to have diagnoses of septicemia, and pneumonia; while patients who did not meet criteria were more likely to have an intracerebral hemorrhage, cerebral occlusion with infarct, and alcoholic cirrhosis of the liver. Those MV patients who did not meet basic communication criteria (n = 1231) were younger, had shorter lengths of stay and lower costs, and were more likely to die during the hospitalization. Patients who met communication criteria were more often discharged to skilled nursing facility or long term acute care hospitals (Table 3).

Table 2.

Potentially eligible patients identified through billing data and further screened for being awake, alert, and attempting to communicate for at least one nursing shift, SPEACS-2 study 2009–2011.

Unit Billing dataa EMR screened Inclusion criteria not met Assessed for “awake” criteria Met “awake” criteria Proportion
Transplant 1240 591 76 515 240 46.60%
NeuroTrauma 520 491 73 418 240 57.42%
Neurological 833 673 85 588 240 40.82%
Trauma 1064 410 67 343 240 69.97%
Cardiovascular 1014 397 49 348 240 68.97%
Medical 805 525 66 459 240 52.29%
Total 5476 3087 416 2671 1440 53.91%
a

mechanical ventilation for >2 days, and first ICU admission during incident hospital stay; EMR – electronic medical record.

Table 3.

Characteristics of patients mechanically ventilated for 2 or more days who met and did not meet communication criteria in 6 study units in 2 hospitals, 2009–2011.

Variable Awake and alert or responsive to verbal communication by clinicians at least one nursing shift
Yes (n = 1440) No (n = 1231) p-value
Age, median (IQR) (N = 1211a) 62 (23) 60 (23) <0.001c
Female, n (%) (N = 1211a) 686 (47.6%) 525 (42.6%) 0.027
Race, n (%) (N = 1435b, 1076a) <0.001
 White 1291 (89.7%) 922 (75.6%)
 Black 132 (9.2%) 135 (11.1%)
 Other 12 (0.8%) 19 (1.6%)
 Unknown/missing 5 (0.3%) 144 (11.8%)
Top 8 principal diagnosis, n (%) (N = 1439b, 1208a)
Septicemia NOS 121 (8.4%) 76 (6.2%) 0.028
Intracerebral hemorrhage 49 (3.4%) 90 (7.3%) <0.001
Acute respiratory failure 66 (4.6%) 49 (4%) 0.444
Subarachnoid hemorrhage 45 (3.1%) 49 (4%) 0.232
Cerebrovascular accident 29 (2%) 46 (3.7%) 0.007
Alcoholic cirrhosis of the liver 17 (1.2%) 34 (2.8%) 0.003
Pneumonia, organism NOS 29 (2%) 8 (0.6%) 0.003
Cirrhosis of liver NOS 23 (1.6%) 15 (1.2%) 0.410
Hospital type – unit type, n (%) <0.001
 Tertiary referral – transplant 240 (16.7%) 272 (22.1%)
 Tertiary referral – neurotrauma 240 (16.7%) 171 (13.9%)
 Tertiary referral – Neurology 240 (16.7%) 355 (28.8%)
 Tertiary referral – trauma 240 (16.7%) 106 (8.6%)
 Community – cardiovascular 240 (16.7%) 110 (8.9%)
 Community – Mixed med-surg 240 (16.7%) 217 (17.6%)
ICU length of stay in days, median (IQR) (N = 1222a) 9 (11) 5 (6) <0.001c
Hospital length of stay in days, median (IQR) (N = 1211a) 15 (14) 9 (11) <0.001c
Cost-adjusted charges in dollars, median (IQR) (N = 1069b, N = 847a) 42,432 (42,141) 28,779 (33,451) <0.001c
Discharge disposition, n (%) (N = 1220a) <0.001
Dead 234 (16.3%) 370 (30.3%) <0.001
Home 330 (22.9%) 318 (26.1%) 0.080
Hospice 34 (2.4%) 42 (3.4%) 0.104
Skilled nursing facility 334 (23.2%) 209 (17.1%) <0.001
Long term acute care hospital 205 (14.3%) 41 (3.4%) <0.001
Rehabilitation 271 (18.8%) 205 (16.8) 0.145
Transfer to other facility 30 (2.1%) 35 (2.9%) 0.204

ICU – intensive care unit; NOS – not otherwise specified.

p-values from Pearson Chi Square.

a

reflects the variations in the sample size that did not meet awake criteria due to missingness.

b

reflects the variations in the awake sample size due to missingness.

c

denotes p-values from Mann–Whitney U.

Discussion

In this retrospective longitudinal observational study of a mixture of medical and subspecialty ICUs in one tertiary referral and one community academic-affiliated hospitals, we found that half (53.9%) of the mechanically ventilated ICU patients met minimum criteria for communication during sustained periods of wakefulness. This demonstrates a very large population that could be served by simple assistive communication tools. If use of these tools provides even small improvements in patients’ frustration20 and agitation, the impact could be clinically significant.

Our findings that slightly more than half of MV patients are awake and alert, or attempting to communicate at some point during their period of MV is higher than the point prevalence of 18.4% reported by Thomas and Rodriguez.21 This difference could be explained by fluctuation in the patients’ communication ability over the course of an ICU stay. In addition, we reviewed records for up to 28 days of MV for incidence of communication ability rather than a single randomly selected day. Moreover, Thomas and Rodriguez used a different denominator, all patients in the ICU, as compared to our sample of patients with 2 or more days on MV. They employed additional exclusion criteria such as history of speechlessness, and pre-existing use or the inability to use adaptive communication devices.21 In contrast, our sample inclusion criteria were intentionally liberal and likely captured some patients with minimal communication ability and cognitive impairments, such as delirium and/or mild sedation. We chose to include these patients because our previous work14 showed that some basic communication could be facilitated with ICU patients who have multiple communication impairments, including delirium, and because the training intervention and communication tools specifically address these deficits.

Zubow and Hurtig recently reviewed the electronic medical records of all patients 3 years old or older in ICUs at University of Iowa Hospitals and Clinics over a 7-day period to determine the number of patients meeting candidacy requirements for AAC or Assistive Technology services.22 The criteria were Sedation Agitation Scale18 scores >4 (calm or agitated) and the patient’s inability to independently access the nurse call system. Exclusion criteria included: pre-existing communication impairments, deaf or hard of hearing, non-English speaking, English as a second language, and communication disorders resulting from brain injury or stroke. Of all ICU patients reviewed, 33% met candidacy for AAC or Assistive Technology services.22 This proportion is lower than our estimate due to the exclusion criteria and shorter observation period. Despite methodological differences across studies, all show that a clinically significant proportion of ICU patients who are unable to speak have communication ability and could potentially benefit from assistive communication tools and techniques and/or a consultation from a speech-language pathologist. Our method of daily evaluation for a prolonged period (i.e., up to 28 days on mechanical ventilation) underscores the importance of daily assessment and accommodation for communication ability.

Using national estimates of 790,257 MV hospitalizations annually in the US,23 we estimate that 425,079 MV patients annually may have communicative ability at some time during their period of intubation and mechanical ventilation. As critical care clinical practice moves toward less sedation, promoting wakefulness and early mobilization during MV,2426 the proportion of awake and potentially communicative patients is likely to increase thus increasing the need for communication support. Communication ability assessments for intubated, nonvocal patients should include evaluation of consciousness and attention, oral motor function, upper motor function and consistent YES-NO signal.27,28

The Neurological ICU had the lowest proportion of patients meeting communication criteria. There are several clinical explanations for this difference. Neurological insults often involve the brain centers that control communication comprehension, expression or both. Moreover, neurologically-injured ICU patients are more likely to experience decreased level of consciousness or coma than patients with other diagnoses. Further, care of the patient with stroke, subarachnoid hemorrhage or brain surgery often involves pharmacologically-induced deep sedation. In these cases, communication may be challenging, impossible or contraindicated. Interestingly, we found a relatively high (57.4%) incidence of patients in the NeuroTrauma ICU who were awake and showed at least minimal ability to communicate which indicates a different case mix (e.g., traumatic brain and spinal injuries) than the Neurological ICU (see Table 1) and care protocols that avoid pharmacological sedation/coma.

Actual differences in demographic characteristics (age, race, gender) between patients who met basic communication criteria and those who did not are small and statistical significance is likely a result of the large sample size. Higher cost, longer lengths of stay, diagnostic, and discharge disposition (long-term acute care) differences in the group meeting communication criteria do indicate a constellation of prolonged critical illness, whereas shorter stays and higher mortality among the group not meeting communication criteria may indicate greater acute illness severity. We intentionally chose to include patients who died in the comparison because communication at end-of-life in the ICU may be profoundly important for patient comfort, family members, and clinicians. Indeed, despite differences between groups, 13% of patients who met communication criteria died in hospital. Thus, patients at high risk of dying in the ICU should be considered for assistive communication services if they meet communication criteria.

This study has several limitations. Generalizability may be limited given a regional sample in academic-affiliated hospitals. Additionally, we limit analyses to patients with MV of at least 2 days’ duration. Using billing records to identify MV patients is subject to some misspecification, typically due to billing across midnight (and therefore < 2 full days duration) or for non-invasive MV. However, unless billing varies systematically with the patient’s ability to communicate, there is no reason to believe that this would introduce bias into our estimates. Finally while there was a significant difference noted in age between the two groups, the difference in the means is only two years and thus may not be clinically significant.

Conclusion

In conclusion, half of MV patients in the ICU could be served by augmentative and alternative communication. This supports Patient-Centered Communication Standards recently promulgated by The Joint Commission.7,29 The variability between specialty ICUs suggest a need for unit-based programs and services targeted to the unique communication needs of specialty populations.

Acknowledgments

Acknowledgment for research support: Robert Wood Johnson Foundation Interdisciplinary Nursing Quality Research Initiative grant (#66633).

Drs. Nilsen and Tate received post-doctoral research training support from the National Institute of Nursing (2T32 NR 8857-6 A1; Erlen) and the National Institute of Mental Health (T32-MH19986; Reynolds) respectively.

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