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Canadian Family Physician logoLink to Canadian Family Physician
. 2018 Jul;64(7):502–508.

Screening: when things go wrong

James A Dickinson 1,, Nicholas Pimlott 2, Roland Grad 3, Harminder Singh 4, Olga Szafran 5, Brenda J Wilson 6, Stéphane Groulx 7, Guylène Thériault 8, Neil R Bell 9
PMCID: PMC6042667  PMID: 30002025

Preventive screening has the potential to make otherwise healthy people sick.1 Every day in practice, family physicians perform interventions intended to benefit patients, but which might also cause harm. This concept is well understood for surgery and other invasive procedures, where risks are formally explained to patients beforehand; however, it is less obvious in family medicine, where risks are seldom so clear. Benefits from many screening maneuvers are uncommon and modest, and they must be balanced against the potential harms to help patients decide whether to proceed with testing.2

To manage and mitigate potential harms for patients, family physicians must understand how adverse outcomes can occur and know the possible strategies that can reduce the potential for harms. Patients who experience adverse outcomes might experience regret, anger, or despair, while others might be unaware that they have experienced harm from screening.

As part of an ongoing series of articles on screening from the Canadian Task Force on Preventive Health Care (CTFPHC), this article focuses on helping family physicians understand how harms can occur and supports the development of skills and strategies to mitigate them. We use examples mainly from cancer screening, but the issues apply to screening for most diseases. For each patient case, names and identifying details have been changed.

Patient case scenarios

Case 1.

Mr Brown, aged 71, was visiting his wife in the hospital. She was receiving palliative care for metastatic colorectal cancer that presented at an advanced stage 2 years previously. He underwent a screening colonoscopy shortly after she was diagnosed and was told he was “clear.” While at the hospital, he suddenly felt faint, had an overwhelming urge to have a bowel movement, and had an episode of bloody diarrhea. He was taken to the emergency department where investigations revealed a cancer of the hepatic flexure with direct invasion of the liver. After stabilization and discharge with plans for further follow-up and treatment, he returns to see you, very upset. Why did he get a late-stage cancer after he had an “all clear” on screening? What can you say?

Case 2.

Mr Smith, a healthy and active 56-year-old man, comes in to see you for his periodic health assessment. He is at average risk of prostate cancer, but is influenced by a colleague at work who was recently diagnosed with the disease and by powerful messages from groups who advocate screening. After discussing CTFPHC recommendations for prostate cancer screening with the prostate- specific antigen test and using the tools provided,3 he decides to undergo screening. His test result is positive and you refer him to a urologist for further assessment. He undergoes a biopsy that does not find cancer. Unfortunately, 24 hours after the biopsy, he develops a serious infection and requires a 3-day admission to hospital. He returns to see you, regretful that he took the test.

Case 3.

Mrs Jones is a 66-year-old retired nurse in good health. You last saw her 3 years ago for a periodic health assessment. At that time, she had a Papanicolaou test. Together you discussed screening mammography. In that discussion, you used the CTFPHC guidelines and patient educational materials,4 which demonstrate the benefits and harms of that screening. Weighing that information, she decided not to do the test. She returns to see you for another Pap test, but mentions she has a lump in her left breast. On examination, you confirm the finding that she has a 2-cm fixed mass in her breast and a palpable axillary lymph node. As you discuss the diagnostic possibilities, Mrs Jones becomes understandably upset and wonders whether she could have been diagnosed earlier if she had had a mammogram. You wonder how to handle this situation, and on reflection whether you would have advised her differently.

How can screening for disease cause adverse outcomes?

Table 1 shows what happens in the common situation of a diagnostic or screening test. Most people who are screened are grateful; if disease is detected, they are thankful that it was found, enabling treatment. We cannot know who among the diagnosed group benefited. Most assume they did, as do those found to have a false-positive result after investigation. This has been called the popularity paradox of screening, as shown in Figure 1.5,6 People who have a negative result feel even better.

Table 1.

Outcomes of applying a diagnostic or screening test

SCREENING TEST RESULT OUTCOME

DISEASE PRESENT NO DISEASE
Positive A) True positive B) False positive
Negative C) False negative D) True negative

Figure 1.

Figure 1.

The paradox of screening

Taking a different view, Calonge7 describes that in any screening intervention there are 5 potential outcomes—4 of which are bad. Table 2 illustrates these 5 outcomes of applying a screening test and the order of magnitude of each possibility for prostate cancer screening.810 Taking this contrary viewpoint, only 1 man in 1000 benefits from the prostate-specific antigen test; all other results either cause harm or represent wasted effort. Because many of the diagnoses occur shortly after screening, many men who do not benefit are diagnosed earlier than they otherwise would be, so are “sick” for longer than if they had waited until they presented clinically—the lead-time bias.11

Table 2.

Outcomes of prostate-specific antigen testing among 1000 men aged 55 to 69 y, confirmed with further diagnostic tests

SCREENING TEST RESULT AND TOTAL OUTCOME TOTAL

DISEASE PRESENT NO DISEASE
Positive A1) True positive
  • 1 has life prolonged, 5 men still die

  • 45 to 62 others are diagnosed, treated, and live the rest of their lives with that history

B) False positive
  • 178 men are investigated and found not to have cancer

279
A2) Overdiagnosis
  • 33 to 50 men are overdiagnosed.8 Many are also overtreated

Negative C) False negative
  • 1 man has disease diagnosed clinically afterward

D) True negative
  • 720 did not benefit from the test

721
Total 102 898 1000

Data in this table are our interpretation of reports of the European Randomized Study of Screening for Prostate Cancer trial.9,10

Understanding the detection of disease in relation to screening

To detect disease earlier in its course, a screening test is usually set with a threshold more sensitive than a diagnostic test, but it consequently often picks up changes that would never go on to cause trouble. This is demonstrated in Figure 2,6 illustrating the varied natural history of pathology that causes positive screening test results. “Fast” disease advances rapidly, so people might present clinically before screening tests can detect disease. Such disease is often rapidly fatal, so not helped by screening. Screening can detect “slow” disease early, so treatment can improve the outcome for at least a proportion of patients. “Very slow” disease does not need to be detected, as it will not be fatal before some other disease kills the person. “Nonprogressive” disease has a different natural history and does not progress or might even regress, so never needed detection, much less treatment. While it might be surprising that some cancers regress, there is increasing evidence for this phenomenon. These concepts can be applied not only to cancer, but also to metabolic diseases, such as renal failure or diabetes, and cardiovascular disease.

Figure 2.

Figure 2.

Heterogeneity of cancer progression

Reproduced from Welch and Black with permission.6

The proportion of each type of disease and outcome varies with the disease and potentially the circumstances of the person—the development of early changes in younger people might vastly differ from those detected in older people. These differences in the stages of diseases detected and variation in their natural history mean that many “cases” detected by screening tests are overdiagnosed. Overdiagnosis is defined as the detection of an asymptomatic “abnormality” or “condition” that would ultimately not go on to cause symptoms or death.2 The difficulty is that individual overdiagnosed cases (“very slow” or “nonprogressive”) cannot be distinguished from “slow” diseases. The number of overdiagnosed cases can only be estimated through long-term follow-up in randomized trials.2,6

Outcomes of screening

Let’s consider each outcome in Table 2 in more detail.810

A1) True positive.

If disease is present, the favourable outcome is early detection for which treatment leads to the prolongation of life. This occurs rarely, as most diseases we screen for affect only a fraction of the population and few treatments are totally effective, so at least some patients detected by screening do not benefit from treatment.

A2) Overdiagnosis.

By screening, we diagnose people who would not otherwise have been diagnosed. Some of the positive test results are caused by overdiagnosis—that is, true disease (based on our current criteria) is detected, but it would not have affected the person in his or her lifetime. For many screening procedures, overdiagnosis is frequent among true-positive results, especially in low-risk groups.2,12

B) False positive.

The proportion of false-positive laboratory and other test results is often several times greater than that of true-positive results.13 People with positive screening test results must be further investigated with more invasive or expensive testing before being reassured that they do not have disease. The process of waiting, then testing, is very stressful for many people.

Many people with false-positive results are grateful that they have been investigated and found to be clear of disease. Again, consistent with the popularity paradox, they are relieved, even though some have been harmed psychologically. Some patients develop a heightened sense of vulnerability afterward.14,15 Some have been harmed physically as well. For example, open breast biopsy can leave painful scars, while colonoscopy can cause bowel perforation and other complications.

C) False negative.

Usually only a very small group of patients have negative test results despite harbouring disease. False-negative results occur because screening tests are imperfect, with sensitivity less than 100%, meaning they are unable to detect all disease present, especially early disease. These people are initially pleased the test result was negative.

“Interval disease” that presents clinically between rounds of screening tests comprises both false negatives and some infrequent rapidly advancing disease that developed after the screening test and hence genuinely was not detectable at the time of screening. When the diagnosis occurs soon after a negative test result, it is more likely due to a false-negative result. For example, if in Mr Brown’s case, a large tumour were found within a month of the initial “normal” colonoscopy findings, that would most likely be a false negative; whereas, if it were a couple of years afterward, it could well have been interval disease.

D) True negative.

All physicians hope our patients fit in this group. Screening tests with high specificity leave a large proportion of people in this category. Most are reassured, but some who have had their anxiety raised enough to encourage them to have the test remain anxious. We have all had patients who are not reassured by negative screening test results and request the test be repeated before they are due again. Either way, they have had the cost and anxiety of screening to no benefit, when that effort could have been directed toward something more useful, so this is still a harm.

Availability of evidence on harms

To assess the harms of screening requires evidence on false positives, overdiagnosis, and complications of diagnostic investigations and treatment6,12,16; however, obtaining accurate estimates can be challenging. Investigators, evaluators, and program managers seldom systematically collect evidence on harms. A systematic review of 57 cancer screening trials found that the harms from overdiagnosis were reported in 4 and those from false positives in 2 of the trials evaluated.16 A review of US cancer screening guidelines found that 69% did not quantify benefits and harms or presented them in an asymmetric manner that favoured the benefits.17 Not surprisingly physicians and patients rarely have accurate expectations of the outcomes of treatments, screening, and tests, generally overestimating benefits and underestimating harms.18,19

Application to the cases

Mr Brown had an interval cancer and he might have developed colorectal cancer after the colonoscopy. Alternatively, he might have had a false-negative result (ie, disease that was missed at his colonoscopy). There will always be a small error rate in endoscopy, which varies with operator skill and attention to detail.20,21 In an ideal world, family physicians would like to know the error rates for the specialists or teams we refer to, but those data are only analyzed and returned in a few Canadian centres. Most colonoscopists do not know their own error and complication rates or those of surrogate markers (adenomatous polyp detection rate, rates of colonoscopy completed to the cecum, average time taken to do the examination).22 Even when collected, these data are usually only made available to the providers doing the procedures, without consideration of possible benefits from sharing the information with the family physicians or patients.

Patients have emotional responses of regret or even anger; physicians have such responses too. Mr Brown was very angry, asserting that something must have failed in the screening process. When he learned that a single colonoscopy screening reduces death from colon cancer by perhaps only 40% to 65%,23 he felt there was misrepresentation, as the information given to him implied that screening would prevent deaths due to colon cancers, without providing clear information that it has only partial effect. His wrath encompassed his family physician, as well as the rest of the “system” that he believed had failed him.

Mr Smith was following the widespread messages about the value of prostate cancer screening, which seldom mention the potential for harm. He took the risk of being screened, perhaps swayed by emotion, and was diagnosed as not having cancer, but he sustained the serious harm of infection. This is a recognized complication of biopsy, occurring in at least 1% of men, and more recently 3.6%, with 1 in 1000 biopsied men dying as a result.24 Transperineal biopsies have a lower complication rate than transrectal biopsies do, so while MRI-guided prostate biopsies might have a greater probability of finding cancer, their complication rate appears to be related to the access route.24 By comparison, the optimistic estimate of living longer from prostate screening is around 1 per 1000 over 10 to 15 years,25 while the risk of overdiagnosis is estimated as 33 to 50 out of 1000 men screened after the same period,8 with many of these receiving overtreatment. This was discussed with Mr Smith. He was aware that he chose to be screened anyway and he regretted that decision, but was grateful that his family physician had at least taken the time to discuss his choices.

Deciding not to screen.

Despite popular enthusiasm to screen,26 it is important to inform patients about the pros and cons of screening. Physicians and patients can then engage in shared decision making with consideration of patients’ values and preferences and decide whether to screen based on the balance of benefits and harms.27 Most people who make the choice not to screen will continue their lives and suffer no harms from the decision, as they would not get the disease.28 A small proportion will unfortunately develop the disease that the screening test detects. Both patients and physicians react emotionally to such events, and Mrs Jones’ situation is an example.

When screening is not performed, some disease will still be treatable when it presents. Some will not. The question is whether the outcome is better for disease detected by screening; this might be true for a subset of patients, but not all. For example, while thyroid cancer incidence has escalated owing to early detection by ultrasound,29 it is not clear that concurrent small reductions in death rates are due to early detection or to better treatment of the few potentially fatal cancers.

Mrs Jones made a probability decision about mammography screening based on the best information available. While she might regret this decision, we need to reassure her that it was reasonable in terms of the balance of uncommon benefit against the common harms.28,30 It is quite likely that most of the reduced mortality from breast cancer is due to better treatment in recent years. She can still benefit from that improved treatment. We need to be empathetic with Mrs Jones’ understandable emotion but not consider her original choice, nor our advice, to have been wrong. Many women make the same decision. Dr Fiona Godlee, the Editor in Chief of the BMJ, publicly stated at the Preventing Overdiagnosis conference (September 15, 2014) that she will not have a screening mammogram, believing that she is more likely to be harmed than helped by this test.

Many physicians are anxious that not screening could lead to legal consequences. For situations where there is a justified body of opinion that screening is a choice, it is unlikely that such a case would succeed, especially if there is a record of the discussion. In a world of probabilities rather than certainties, it is most important that we describe the risk of making a decision that might be “right” but still have a bad outcome. Some physicians might be frightened by such “bad outcomes” and, thereafter, become screening “zealots” (insisting on all patients being screened). This has been termed the availability error—that is, recent or more vivid bad experiences impress us and colour our thinking while most go well and are barely noticed.31,32 This is the wrong reaction, as such practice will replace the harm of missed detection of disease with a large set of other harms, such as those brought about by false-positive test results and overdiagnosis.

How can the family physician mitigate the harms associated with screening?

Because of the inherent potential for harms after deciding to screen or not, family physicians must consider how best to limit or mitigate them. To reduce the adverse outcomes, several possible strategies can be employed. These are listed in Table 3.3338

Table 3.

Physician strategies to mitigate harms of screening

STRATEGY DESCRIPTION EXAMPLES OF ACTION
Reduce screening
  • Do not bring up the topic For topics with negative recommendations, especially strong recommendations against screening, do not bring up the subject For women younger than 50 y of age, choose to discuss other preventive issues, not mammography, unless the woman asks
  • Reduce unnecessary testing Screen only the population at sufficient risk so that the potential benefits are greater than the potential harms of screening Do not screen people before the recommended interval, as they are at very low risk. There is minimal benefit, while the risk of harms is similar to when done at the appropriate interval (eg, false positives)
Improve patient communication
  • Share decision making Patient and physician need to discuss the harms and benefits of screening. Consider patient preferences and values Share screening decisions with patients to reduce decisional conflict
  • Effectively communicate both harms and benefits to patients Use measures of outcome and effect size that are most easily understood by patients Use natural frequencies and absolute risk reduction with baseline estimate (eg, mammography screening helps 1 woman in 1000)33
  • Use knowledge translation tools and patient decision aids Tools improve patient understanding of harms and benefits of screening Use 1000-person diagrams34 or “fact boxes” (from the Harding Centre for Risk Literacy)35 that outline the harms and benefits of the action
  • Manage emotional outcomes of harms Prepare strategies to manage patients who have experienced harms associated with screening Help patients who decided not to screen realize that their decision was sensible when they made it, and to understand that their outcome might be no different than if they had been screened
Fully understand screening
  • Understand the limitations of the screening test and its variability All laboratory tests, imaging, and clinical assessments have measurement variation Understand that frequent repeat testing is not helpful (eg, DEXA bone density test results have greater variation than annual changes in bone density do)36
  • Understand screening test quality Be aware of quality markers for screening (eg, positive results for mammography vary from 4% to 9% among radiologists)37,38 Refer to the highest-quality laboratory or service. Focus on correct disease detection and excess positive rates
  • Understand natural history of disease Know the course a disease takes (without medical interference) in individual persons from its inception until its eventual resolution through complete recovery or death Acknowledge the pool of undiagnosed disease that would never affect people’s lives (overdiagnosis). The proportion depends on the disease and person’s life stage
  • Use knowledge of epidemiology of disease Disease probability changes with age and risk factors, so chance of benefit changes accordingly Decide whether to start screening for cervical cancer, about 10 years after first sexual activity, not based just on age 21 or 25
Adopt organizational strategies
  • Develop a follow-up approach to positive test results Use less-invasive strategies to manage positive test results Repeat marginally elevated tests (eg, cholesterol, blood pressure) to decide if it is a chance variation
  • Develop recall processes Processes can be developed in a practice, region, or province to proactively recall patients for screening Advocate for such processes to recommend shared decision making between patient and physician not to simply tell patients to do the test

DEXA—dual-energy x-ray absorptiometry.

Screening is generally performed in “low-risk populations,” but extending screening tests into populations with very low prevalence of disease has low possibility of benefit. Therefore, most positive results are false positives. Such populations include, for example, people below the recommended age for screening or those for whom the test is repeated at a shorter interval than recommended. In the extreme case, when there is no true disease in the population, all positive results are overdiagnosis or false positives. For the 5% of screening mammograms performed in Canada on women younger than age 5031 and for those getting annual breast or cervical screening or cervical screening before age 25, these are the most likely outcomes. As many of these people have concerns raised but investigation subsequently shows no disease, they are grateful to be given the “all clear”—again, the popularity paradox.

Quality of screening

In any judgment-based tests, such as pathology slide and x-ray scan readings or observing abnormalities in the mucosa of internal organs, there is variation in the ability to detect disease. Such variability is generally highest when trying to discriminate small changes in early disease. Therefore, reading screening results is difficult and quality needs to be regularly checked. It is hard for family physicians to assess the quality of specialists’ performance—still greater for screening tests. However, it is reasonable to ask what quality improvement processes they participate in and whether they perform to accepted standards.

While we all would like more sensitive tests to detect every cancer, generally tests are more sensitive at the cost of lesser specificity, thus causing many more false positives with associated harm. Thus, we must be cautious about services that offer more sensitive tests, without informing both referring physicians and patients about the concomitant potential harms caused by false positives and overdiagnosis. Examples include new technologies for breast screening and human papillomavirus testing for cervical screening, and lowering the thresholds for diagnosing renal failure or essential hypertension.

Conclusion

The widespread promotion of the idea that early detection and treatment of disease is the most effective way to reduce premature deaths from cancer, diabetes, or heart disease, for example, has been very powerful in spite of research revealing that the potential harms associated with early detection of many diseases might be greater than the benefits.1,2,5,6,18,25 The message has been so effective that some have asked the question “Can we un-ring the bell?” on the message that “early detection is the best protection.”39

The promise of screening is that participation by patient and physician will save the person from a rare, but health- or life-threatening future outcome. However, like nearly all medical interventions, screening often causes harm. When the potential gain is large and frequent, as often happens in treatment situations, the balance of benefit favours the action. However, in screening healthy people, the benefit will improve outcomes for a very small proportion of the screened group on each occasion. For most programs, many more individuals who participate in screening are harmed. Sadly, few provincial and other screening programs provide information materials with specific numbers to inform physicians or participants. They prefer vague generalities that encourage screening without discussion of harms. The CTFPHC endeavours to provide balanced information (https://canadiantaskforce.ca).

Screening provides choice about whether and how to change small probabilities, but cannot eliminate risk of the disease. Whatever decision is taken, there is always potential for an unwanted outcome. Patients and family physicians need to become more aware of this, be able to discuss it meaningfully, and develop strategies to cope with any bad outcomes.

Key points

  • ▸ Regardless of how conscientiously or appropriately preventive screening is undertaken, it is inevitable that some patients will suffer harm owing to the heterogeneous nature of disease progression, the inherent limitations of screening tests, and unnecessary treatment.

  • ▸ In screening for many conditions, adverse outcomes occur in large numbers of patients owing to frequent false positives and overdiagnosis. Adverse outcomes of screening can be emotionally and clinically challenging for both patients and physicians. Physicians need to be aware of the potential for adverse outcomes when making decisions with patients about screening.

  • ▸ Strategies to mitigate the harms of screening include shared decision making with patients, supported by knowledge translation tools that describe the balance between benefits and harms.

  • ▸ A decision not to screen is rarely followed by the detection of disease. When it is, this adverse outcome is more emotionally and clinically challenging for patients and physicians than a screening decision that resulted in unnecessary tests or treatments.

  • ▸ Legal medical concerns surrounding adverse outcomes of screening or not screening are mitigated by shared decision making between physicians and patients that includes discussion of the harms and benefits associated with screening decisions. Physicians should document these discussions.

Footnotes

Competing interests

All authors have completed the International Committee of Medical Journal Editors’ Unified Competing Interest form (available on request from the corresponding author). Dr Singh reports grants from Merck Canada, personal fees from Pendopharm, and personal fees from Ferring Canada, outside the submitted work. The other authors declare that they have no competing interests.

This article is eligible for Mainpro+ certified Self-Learning credits. To earn credits, go to www.cfp.ca and click on the Mainpro+ link.

La traduction en français de cet article se trouve à www.cfp.ca dans la table des matières du numéro de juillet 2018 à la page e299.

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