Abstract
Cyber-Seniors®: Connecting Generations is an international, intergenerational program that connects college students and/or high school students with older adults. The program helps older adults learn to use technological devices and programs while providing students valuable skills in teaching and communicating. Four programs implemented the program from January-May 2016 at various settings including a 4-year university, volunteer agency, boys and girls club, and a career technical center in Rhode Island, Florida, Washington DC, and Michigan, respectively. All student mentors and older adult participants completed pre- and post-surveys that included both quantitative and qualitative questions. University students also maintained in-depth observation logs of their sessions and completed reflection papers based on their experiences. This enabled the gathering of in-depth qualitative data about the program and the experiences of those involved. Preliminary quantitative (e.g., paired t-tests) results show that older adult participants reported higher social engagement scores (t=-15.35, p<.001) and improved social isolation scores (t=-7.94, p<.001) following program participation. Nearly all student mentors (between 85–93%) reported learning about helping others, gaining communication skills, and learning to be patient with others. Rich qualitative data shows that the program helped to break down negative generational stereotypes and reduced the generation gap, and that all involved particularly valued the personal bonds and relationships that develop. This program is sustainable and transferable, and it is currently being implemented in locations across North America. It is particularly beneficial for educating future health and human services professionals who will increasingly be serving and interacting with older adults.