Patients’ opinions on enhanced recovery after surgery perioperative care principles: a questionnaire study

Abstract

Introduction

The enhanced recovery after surgery (ERAS) protocol relies on patients’ compliance and their awareness of its principles. Patients’ views on ERAS implementation have never been evaluated in Poland before.

Aim

To analyse patients’ opinions about this protocol.

Material and methods

One hundred forty consecutive patients undergoing elective laparoscopic procedures in which ERAS was implemented were asked to join the study. Out of them, 120 fulfilled the trial criteria and were surveyed once before and twice after surgery. A 22-question survey about the patient’s perception of ERAS principles was presented upon admission and on the day of discharge. A telephone follow-up was performed 2 weeks after discharge.

Results

Patients reported the need for being counselled by the anaesthetist/surgeon as the most important element of the protocol. Items such as being free of pain, being free of gastrointestinal symptoms, and being free of catheter were rated more highly preoperatively than on the day of discharge, whereas telephone check-up call, being able to drink and eat early after surgery, avoiding bowel preparation, avoiding preoperative fasting and reducing postoperative intravenous fluids were rated more highly on the day of discharge. Pain was still present in over half of patients two weeks after discharge. Only 4.76% of patients admitted in the telephone survey that they were afraid of early discharge. Shortening of the length of hospital stay thanks to ERAS was widely appreciated among all patients who did not find it necessary to spend a longer time in the hospital.

Conclusions

Polish patients approve the ERAS protocol as modern perioperative care. Patients emphasize the need for preoperative counselling and painless recovery.

Introduction

There is growing evidence that the introduction of Enhanced Recovery After Surgery (ERAS) protocols into daily clinical practice may have a positive impact on postoperative outcomes in abdominal surgery. Encouraging results from colorectal surgery resulted in the introduction of ERAS to other surgical disciplines. Briefly, ERAS is a structured perioperative protocol that includes pre-, intra- and postoperative interventions that when combined are thought to significantly reduce surgical trauma, thus leading to faster postoperative recovery [1]. Thanks to ERAS it is possible to reduce overall morbidity, shorten length of hospital stay (LOS) and reduce treatment costs [2–4]. Although the number of hospitals implementing new perioperative care is rapidly growing, the safety of ERAS implementation is still a matter of dispute. It is particularly pronounced in Poland, as shown by Kisielewski et al. [5]. Although there is strong evidence supporting ERAS, most of its elements are consistently denied by surgeons, who in most cases believe in unproven dogmas [6]. This results in difficulties in changing perioperative care and poor compliance with the ERAS protocol [7].

Moreover, ERAS implementation requires full understanding not only from the medical staff but also patients involved in the recovery process [8]. Unlike in the traditional clinical pathway, ERAS strongly relies on full patient cooperation and understanding the principles of modern care, rapid mobilization and early discharge [9]. Therefore, it is crucial to get to know patients’ attitudes to modern perioperative care. However, their opinion has never been investigated in our country.

Aim

The aim of the study was to explore patients’ views on ERAS in order to establish what patients’ priorities are in terms of perioperative care.

Material and methods

Patients and questionnaires

The study included all consecutive patients scheduled for elective laparoscopic colorectal, gastric, pancreatic, hepatic and bariatric procedures between October 2014 and March 2016. They were all asked to complete a questionnaire during hospital stay (before surgery and on the day of discharge). Patients who did not give consent to participate or developed major complications (defined as Clavien-Dindo grade III or higher) as well as those who did not answer all questions were excluded from the analysis.

A questionnaire was created according to a modified survey used by Hughes et al. [9]. Initially questions were formulated in English and then translated into Polish. They aimed to quantify the patients’ perception of the importance of individual enhanced recovery items. The original questionnaire was validated by its authors.

The questionnaire is presented in Supplementary material.

The survey was divided into two parts. The first part incorporated the major domains of ERAS principles such as pain control, gut restitution, mobility, overall function and hospital discharge. Patients were asked to complete the survey comprising 22 questions on admission (the day before surgery) and on the day of discharge from hospital (the same 22 questions and 7 additional questions regarding postoperative symptoms). It was followed by a verbal explanation of the study goals and instructions how to fill in the questionnaire. Questions were related to ERAS items and each of them featured an 11-point Likert scale (0–10). Patients were asked to score the importance of each particular ERAS item. The scale used indicator statements of “not important” and “very important” at the relevant extremes of the scale to assist with scoring. On the day of discharge additional questions related to postoperative symptoms were asked.

In addition to the main questionnaire patients were contacted via telephone 2 weeks after discharge and were asked 9 additional questions (the second part of the survey). They contained questions regarding symptoms that persisted after leaving the hospital as well as the general impression of the ERAS protocol, its usefulness and acceptance. There was a separate question whether, in their opinion, the hospital stay was long enough.

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and national research committee and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards.

Statistical analysis

It was previously calculated that at least 105 patients are needed in order to reach the minimal sample size as described by Rosner [10]. All data were analysed with StatSoft Statistica 13. The results are presented as mean ± standard deviation (SD), median and interquartile range (IQR). The study of categorical variables used the χ² test of independence. The Shapiro-Wilk test was used to check for normal distribution of data and Student’s t test was used for normally distributed quantitative data. For non-normally distributed quantitative variables, the Mann-Whitney U test was used. For dependent variables the Friedman test was used. Results were considered statistically significant when the p-value was less than 0.05.

Results

Initially, 140 patients were included in the analysis (preoperative questionnaire). After excluding those with major complications (16 patients) and 4 patients who did not respond to either the discharge questionnaire or telephone call, 120 individuals were analysed. Their demographic characteristics are presented in Table I.

Table I.

Demographic characteristics of patients (n = 120)

Parameter	Value
	N	%
Sex:
Female	62	51.7
Male	58	48.3
Mean age [years]	54.0 ±15.7
ASA grade:
ASA 1	4	3.3
ASA 2	83	69.2
ASA 3	33	27.5
Comorbidities:
Any comorbidity	90	75
Cardiovascular	21	17.5
Hypertension	69	57.5
Diabetes	33	27.5
Pulmonary	16	13.3
Renal	3	2.5
Liver	35	29.2
Type of surgery:
Bariatric	51	43.5
Colon/rectum	38	32.7
Gastric	16	13.3
Pancreatic	13	10.8
Liver	2	1.7

Figure 1 shows overall scores for 22 questions that were asked preoperatively and on the day of discharge. In answers to 9 questions the difference was statistically significant. Items such as being free of pain, being free of gastrointestinal symptoms, and being free of a catheter were rated higher preoperatively than on the day of discharge, whereas telephone check-up call, being able to drink and eat early after surgery, avoiding bowel preparation, avoiding preoperative fasting and reducing postoperative intravenous fluids were rated higher on the day of discharge. In the remaining 13 questions, there were no differences in pre- and postoperative score.

Figure 1.

Patients ratings of ERAS items importance and goals. Answers to questions marked with asterisk (*) and blue-coloured bars were statistically significant. Questions are listed in order of given score, descending

When analysing postoperative symptoms, we observed that pain was the main issue. However, a majority of patients complained of fatigue, eating and drinking problems as well as gastrointestinal tract symptoms (bloating, constipation or diarrhoea). A relatively small proportion of patients had a problem with quick mobilization (Figure 2).

Figure 2.

Rating of postoperative symptoms and difficulties in the group of patients on the day of discharge

A telephone questionnaire was conducted 2 weeks after discharge (Figure 3). Pain and fatigue were still present in more than half (57.14% and 56%, respectively) of patients, whereas gastrointestinal symptoms did not subside in one third (34.52%) of them. Moreover, less than 10% required medical assistance after discharge. One in ten patients admitted they were afraid of early discharge. However, more than 95% did not find a longer hospital stay necessary. All patients fully approved and recommended the ERAS protocol as routine perioperative care.

Figure 3.

Patients’ response to questions asked via telephone 2 weeks after discharge

Discussion

This study is the first to show patients’ full acceptance of changes in the perioperative care thanks to the ERAS protocol in our country. We have found that their expectations are coherent with the ERAS philosophy. In addition, we have observed that although a large proportion of patients present minor symptoms after discharge, practically all of them did not find the need to stay longer in the hospital.

The principles of Enhanced Recovery After Surgery (formerly fast-track surgery) were formulated more than 20 years ago by Professor Kehlet [1]. Subsequently, it has become evident that ERAS may be beneficial in many surgical disciplines and has been widely studied in colorectal, gastric, pancreatic, liver and bariatric surgery [4, 11–15]. ERAS is associated with reduced surgical trauma leading to diminished postoperative catabolism, thus accelerating postoperative functional recovery [16]. In addition to shortened LOS, thanks to ERAS a reduced complication rate can be observed. Previous studies have clearly confirmed the safety of modern perioperative care which despite shorter hospital observation is not associated with an increased number of readmissions [2, 4, 17, 18]. Despite existing evidence, the adoption of ERAS remains slow, and therefore deviation from the protocol is often observed [19].

The response rate to all questions and steps of the questionnaire among patients included in the study was 85.7%. This is relatively high taking into consideration telephone calls 2 weeks after discharge and exclusion of those developing complications. The results of the questionnaire clearly show that in general patients found ERAS items to be similar to their expectations. Interestingly, the highest score (> 9.4 points) was observed for full patient counselling and full information on the treatment plan together with preoperative meeting with the surgeon and anaesthetist (rated higher than being free of pain). ERAS guidelines clearly state that detailed information given to patients before the procedure about surgical and anaesthetic procedures (ideally by those involved in the surgical procedure) may diminish fear and anxiety and enhance postoperative recovery and quicken hospital discharge [20–24]. Given the results of this questionnaire, one has to bear in mind that full and comprehensive explanation of the treatment plan is of great value not only for the medical staff but for the patients as well.

Patients paid more attention to items directly influencing their postoperative condition and physical feelings: being free of pain, no nausea and vomiting, early mobilization and return to daily activities. All adverse symptoms are strongly related to their postoperative well-being and understanding of appropriate recovery from surgical trauma. Therefore, maximum attention should be paid in order to prevent the occurrence of unpleasant symptoms by prevention of pain, postoperative nausea and vomiting, removal of catheters and drips as well as early ambulation.

We observed that items that were strongly correlated with shortened LOS in previous studies (appropriate fluid management, early postoperative oral feeding, no use of drains and nasogastric tubes and omission of bowel preparation) were scored lowest by our patients [12, 14]. They were not as important for them as they are for clinicians. On one hand, this may be due to patients’ partial understanding of the pathophysiology of surgical trauma. On the other, it has to be noted that this might be the result of the study group characteristics. Nasogastric tubes are not used in any of our patient, we adopted no drain policy for most of our procedures and bowel preparation is used only in selected cases. At first, these items may seem unnecessary for all those who did not experience their presence and unpleasantness. However, the situation changes on the day of discharge. We noticed significant changes in pre- and postoperative scoring of these particular items. Although being free of pain, no nausea and vomiting, no constipation and bloating, and shorter catheterisation were rated lower postoperatively, telephone follow-up after discharge, early enteral feeding, no bowel preparation, no preoperative fasting and intravenous fluid restriction were rated higher after than before surgery. In our opinion, this clearly shows that patients realize the importance of items leading to functional recovery and being independent of medical staff only after being discharged home.

Perhaps even more interesting was the observation of the second part of the study related to persistent postoperative symptoms on the day of discharge. As shown in Figure 2, in a large proportion of patients the functional recovery is not full on the day of discharge. Pain and fatigue seem to be the most problematic, but there are also problems with food and fluid consumption and bowel function in general. This raises the question whether the discharge comes too early. However, analysis of the telephone call 2 weeks after surgery shows that pain and fatigue are still present in almost 50% of cases and bowel function is not recovered in one third of them. It obviously does not mean patients’ hospital stay should be prolonged. As shown in the results, more than 95% of patients expressed their satisfaction with the LOS and 100% approved and recommended the ERAS concept. This important finding, together with the data on the unchanged readmission rate after introduction of ERAS in comparison to traditional care, should clearly confirm that when patients’ discharge criteria are met, patients are ready to go home. As shown by King et al., it usually takes months until the patient fully recovers after laparoscopic colorectal resection [25]. Therefore, they desire post-discharge follow-up and close contact with their treating medical unit also after leaving medical institutions. We think that whereas preoperative counselling is extremely important in calming down patients, the post-discharge follow-up protocol plays a crucial role after going home. Only in such an environment do patients feel safe and are able to accept ERAS principles and early discharge.

Our study has certain limitations. The study sample (although calculated and correctly powered) is still small taking into consideration the heterogeneous study group. Including patients undergoing various types of surgery may introduce bias. However, the aim of ERAS is to provide a similar type of perioperative care regardless of the procedure. Therefore, in our opinion, an analysis of consecutive patients undergoing various types of surgery speaks for the applicability of the study. Most of our patients underwent a laparoscopic procedure which might have affected their answer to particular survey questions. Perhaps those undergoing an open procedure would have different opinions. Due to the small sample size, we were not able to compare patients after open laparotomy with laparoscopic cases as well as groups undergoing different procedures. In addition, we did not evaluate differences in opinions of patients who had been operated on before and those having the first surgery – a previous operation certainly might have influenced their attitudes. And finally, although some of the differences are statistically significant, they may be considered of dubious clinical significance (e.g. 1 point on an 11-point scale). Therefore, our results should be interpreted with caution.

Conclusions

Our study confirmed that Polish patients approve the ERAS protocol as modern perioperative care. Patients emphasize the need for preoperative counselling and fast and painless recovery. Shortening of the length of hospital stay thanks to ERAS was widely appreciated among all patients who did not find it necessary to spend a longer time in the hospital.

Conflict of interest

The authors declare no conflict of interest.

Supplementary material: Questionnaire used in the study: Questionnaire for patients

Part 1. (Before surgery)
Please indicate how important you feel that each of the following targets is for recovery after the surgery.
1. To be counselled preoperatively by the anaesthetist or surgeon
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
2. To avoid fasting before surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
3. To be able to drink shortly before the surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
4. To avoid bowel cleaning when possible
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
5. To be able to reduce the amount of intravenous fluids postoperatively
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
6. To avoid sedative drugs before surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
7. To be warmed up in the operative room during surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
8. To be treated with minimally invasive techniques
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
9. To be catheterized as briefly as possible
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
10. To avoid the use of a nasogastric tube
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
11. To avoid the use of abdominal drains
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
12. To be completely free of pain
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
13. To get painkillers immediately when needed, on request
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
14. To be completely free of nausea and vomiting
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
15. To be able to move the bowels as soon as possible (no constipation or flatulence)
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
16. To be able to drink and eat as soon as possible after surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
17. To be allowed a normal diet at will after the operation
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
18. To be able to walk without assistance as soon as possible
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
19. To be discharged from the hospital as quickly as possible
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
20. To be able to return quickly to everyday activities
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
21. To be able to contact the doctor when needed
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
22. To be checked up by telephone after hospital discharge
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
Part 2. (On discharge)
Please indicate how difficult/important each of the following issues was after the surgery.
23. Abdominal pain, including pain in the wound area
			1	2	3	4	5	6	7	8	9	10
		Not a problem									Major problem
24. Bowel functions (nausea, vomiting, constipation, diarrhoea, others)
			1	2	3	4	5	6	7	8	9	10
		Not a problem									Major problem
25. Eating and drinking
			1	2	3	4	5	6	7	8	9	10
		Not a problem									Major problem
26. Walking without assistance
			1	2	3	4	5	6	7	8	9	10
		Not a problem									Major problem
27. Weakness
			1	2	3	4	5	6	7	8	9	10
		Not a problem									Major problem
How important was it for you:
28. To avoid fasting before surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
29. To be able to drink shortly before the surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
30. To avoid bowel cleaning
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
31. To avoid sedative drugs before surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
32. To be warmed up during and after the surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
33. To be treated with minimally invasive techniques
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
34. To be catheterized as briefly as possible or not at all
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
35. To avoid a nasogastric tube
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
36. To avoid the use of abdominal drains or to remove them early
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
37. To have the amount of intravenous fluids postoperatively reduced
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
38. To prevent nausea and vomiting
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
39. To prevent bowel problems
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
40. To be encouraged to eat and drink shortly after surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
41. To be encouraged to walk without assistance shortly after surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
42. To be allowed a normal diet soon after surgery
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
43. To be able to return quickly to everyday activities
			1	2	3	4	5	6	7	8	9	10
		Not important									Very important
How would you rate:
44. Being counselled preoperatively by the anaesthetist or surgeon
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
45. Pain management
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
46. Being able to receive pain medication on request
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
47. Being able to walk without assistance shortly after surgery
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
48. Early discharge
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
49. Being allowed to recover at home
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
50. Being able to contact medical staff when needed
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
51. Being checked up by telephone after hospital discharge
			1	2	3	4	5	6	7	8	9	10
			Very bad									Very good
Part 3. (telephone survey, 2 weeks after discharge)
Please answer YES or NO to the following questions.
Since the moment of discharge until today, did you:
52. Feel abdominal pain (including the wound area)?
53. Feel fatigued?
54. Have nausea/vomiting/constipation/diarrhoea?
55. Have problems with eating or drinking?
56. Feel afraid about your health due to early hospital discharge?
57. Feel the need for an extended length of stay in hospital?
58. Seek medical help outside our department as a result of postoperative complications?
59. Were you satisfied with this type of perioperative care?
60. Would you recommend use of a similar perioperative care system to other patients?