Abstract
Background and aim:
Many health systems attempt to develop integrated and population health-oriented systems of care, but knowledge of strategies and interventions to support this effort is lacking. We aimed to identify specific redesign strategies and interventions, and to present evidence of their effectiveness.
Method:
A modified scoping review process was carried out. Fifteen relevant examples of integrated care organizations that incorporated a broad population health approach in countries of the Organization for Economic Cooperation and Development described in 57 articles and reports were included in analysis.
Results:
Seven key redesign strategies and multiple redesign interventions have been identified and are described. Most commonly used redesign strategies included focusing on health and wellness, embracing intersectoral action and partnerships, addressing health in vulnerable groups, and addressing a wide range of determinants of health, including making improvements in health services. Redesign interventions included creative and innovative ways of addressing clinical and non-clinical issues such as establishing housing surgeries in primary care, establlishing vast social and provider networks to support patients with complex needs and also broadening of the scope of services, workforce redesign and other. Potential reductions in the utilization of care and costs could be derived by the wider adoption of these strategies and interventions.
Conclusion:
Development of integrated and population health-oriented systems of care requires the redesign of how services are organized and delivered, and how organizations and care systems operate. Combining integration of care with the population health approach can be supported by a set of cohesive strategies and interventions aimed at preventing disease, addressing social determinants of health and improving health equity at both population- and individual-level.
Keywords: integrated care, population health, redesign interventions, determinants of health
Introduction
Health systems worldwide face increasing challenges from growing numbers of complex multimorbid patients, the rising costs of care and an increasing recognition of the impact that results from a failure to address the social determinants of health [1,2,3,4]. Collaborative or integrated health care delivery has proven to be effective for patients with complex medical needs [5,6,7,8] and is now seen as a necessary innovation [9] to address these challenges. Extending the benefits of integrated care to the general population, requires combining the scope of integrated care with a population health approach [2,10,11,12,13]. This approach to care considers a wide range of factors and interrelated conditions that influence the health of populations over the life course, identifies systematic variations in their patterns of occurrence, and applies the resulting knowledge to improve the health and well-being of those populations [11]. This approach also commonly shifts the focus to prevention, multiple determinants of health, equity in health, intersectoral action and partnerships, and understanding the needs and solutions through community outreach [14].
Neither the integration of care and nor the population health approach are novel concepts; although some general strategies and design principles have been proposed for both the integration of health services [3,15,16,17,18] and the population health approach [2,19,20,21,22,23] the linkage of these concepts remains challenging. Moreover, the concrete operationalization of these strategies is still missing in many settings. For example, it is often unclear how to expand the scope of integrated care beyond traditional health services and how to address the social determinants of health in the processes of care [24]. Some integrated healthcare organizations such as Kaiser Permanente in the U.S [25]. and Gesundes Kinzigtal in Germany [26], have successfully adapted a broad population health approach to the organization and delivery of care. These and other examples demonstrate that integrated health care systems can be successfully redesigned to incorporate the population health approach to care [2]. But such examples need to be studied systematically to inform and facilitate the broader adoption of the integrated care combined with the population health approach.
This paper presents the results of a scoping review of selected examples from countries of the Organization for Economic Cooperation and Development (OECD) of initiatives that have taken on the broad population health approach in the context of the integration of care. The review sought to answer the following key question: How can the population health approach and its elements be embedded in the context of integrated care delivery? The aim was to investigate: 1) redesign interventions that can facilitate combining integration of care with elements of the population health approach, and 2) evidence of the effectiveness of these interventions. For the purpose of this paper, we define interventions as either changes in or redesign of processes and structures in healthcare organizations or innovations with an overall objective of establishing integrated population health-based systems of care. This definition is deliberately broad so as to cover as many interventions as possible. This article also discusses real-life challenges reported in literature with regard to implementation of integrated population health-based care delivery and recommendations for its scalability.
Methods
We modified Arksey and O’Malley’s [27] five stage scoping review process (identifying the research questions (stage one), identifying relevant studies (stage two), selecting studies (stage three), charting the data (stage four), collating, summarizing and reporting results (stage five) by adding two additional steps between stages 2 and 3. Specifically, after identifying relevant studies, we looked for the description of initiatives in these reports and searched for additional information on each identified initiative before commencing stage 4 (charting the data). We identified 27 relevant initiatives and after applying the inclusion criteria, 15 initiatives were selected for the review.
To identify relevant reports, one reviewer (EF) with the support of a librarian searched OVID-medline, Pubmed, Mendeley and EMBASE databases and screened articles based on titles and abstracts. The detailed search strategy is presented in Table 1. A hand search of bibliographies in selected articles and grey literature was also performed. Another team member (JPN) reviewed selected reports to validate their inclusion using agreed upon criteria. Inclusion criteria specified that all initial research must be drawn from the OECD countries, published between the years 2000 and 2015. In 2017, new reports were included to update the content of this review to December 2017. Relevant studies were required to describe examples of either established or new initiatives or programs for which descriptive information was available, and that were evaluated (internally or externally). Specifically, we looked for the presence of at least one interface (e.g., referral, co-location) between healthcare and non-healthcare services that addressed multiple determinants of health as evidence of the integration of medical and non-medical sectors beyond individual tiers of public health, primary care, acute care/hospitals, mental health, community care, and long-term care services. These inclusion criteria helped us identify examples of initiatives and programs designed with consideration of concepts of integrated care [15,28] and tenets of the population health approach [21]. The selected initiatives included a number of upstream interventions across sectors and levels of care that address the challenge of moving beyond the individual to the community.
Table 1.
Steps | Search terms and combinations |
---|---|
1 | integrated care.mp. [mp=ti, ot, ab, nm, hw, kw, kf, px, rx, ui, an, tc, id, tm, tx, sh, ct, tn, dm, mf, dv] |
2 | population health.mp. [mp=ti, ot, ab, nm, hw, kw, kf, px, rx, ui, an, tc, id, tm, tx, sh, ct, tn, dm, mf, dv] |
3 | (integrated adj3 (organi?ation* or care or healthcare or hospital* or service* or policy or policies or system or systems)).ti,ab. |
4 | (intersectoral adj3 (organi?ation* or care or healthcare or hospital* or service* or policy or policies or system or systems or partnership or partnerships)).ti,ab. |
5 | Models, Organizational/ |
6 | Delivery of Health Care/ |
7 | Determinants of health/ |
8 | Equity.mp. or inequity/[mp=ti, ot, ab, nm, hw, kw, kf, px, rx, ui, an, tc, id, tm, tx, sh, ct, tn, dm, mf, dv] |
9 | Organizations/ |
10 | or/3–9 |
11 | 1 and 2 and 3 and 10 |
- care
- delivery
- delivery of health care
- determinants
- determinants of health
- equity
- health
- healthcare
- hospital*
- inequity
- integrated
- integrated care
- intersectoral
- models,
- models, organizational
- organi?ation*
- organizational
- organizations
- partnership
- partnerships
- policies
- policy
- population
- population health
- service*
- system
- systems
For each selected initiative we carried out an additional search of published and grey literature to collect details about interventions and results. Two team members (EF, JPN) independently reviewed each report and abstracted data using inductive reasoning and open coding to identify themes. Abstraction and analysis of data were conducted in parallel. Two team members (RB, DC) reviewed a subset of reports to validate findings and their accuracy. Disagreements associated with data abstraction and analyses were resolved in a discussion between the reviewers who abstracted data or all team members together.
We used the 7 population health elements identified by the Canadian Institute for Health Information (CIHI) (14) and the 12 determinants of health described by the Public Health Agency of Canada (PHAC) [29] to categorize population health strategies and redesign interventions, respectively. Together these population health elements and the determinants of health help identify specific foci for the population health efforts and how they have been linked to integrated care.
In assessing each initiative, we identified the level and the type of integration among medical and non-medical care and services using Leutz’s [30] continuum of integration (linkages, coordination, full integration) and the Fulop et al.’s [31] integration typologies (organizational, functional, service, clinical, normative, and systemic). Contracting arrangements that supported the level and type of integration were reviewed following the typology of Billings & de Weger [32]. Analyses of integration strategies included aspects of governance, management, funding, organization and delivery of care as proposed by Kodner and Spreeuwenberg [28]. The effectiveness of redesign interventions was assessed using results of reported evaluations for each selected initiative.
Results
Fifteen initiatives from 9 OECD countries described in 57 articles and reports published between 2001–2017 were included in analysis. The characteristics of these initiatives are presented in Table 2. They represent a broad array of examples from short-term pilot projects, randomized controlled trials, small-scale programs in one neighbourhood or city, through to larger initiatives at regional levels. The initiatives reviewed here included both newly established care systems that adopted the population health approach from the start and established acute care systems that have developed elements of integrated population health-based systems in more recent times. Many of these initiatives were established in response to increasing rates of chronic diseases and multimorbidity thus addressed the needs of high-need/high-cost populations [9,12,33,34,35], and some have begun to combine these efforts with population health management [12,36,37].
Table 2.
Initiative | Embrace | Liverpool City Council’s Healthy Homes Programme | New Zealand Healthy Housing Programme (also known as Counties Manukau Health) | Hennepin Health Accountable Care Organization (ACO) |
---|---|---|---|---|
Country | The Netherlands | UK | New Zealand | USA |
Objective |
|
|
|
|
Intervention period | 2012 – present (pilot phase 2012–2013) | 2009 – present | 2001 – present | 2011 – present |
Population size | 755 community-living adults in three municipalities | 40000 properties eligible; 33000 assessments and 25000 referrals done in year one | 9736 residents of 3410 homes in 2001–2007 | 9054 |
Target population | Older adults living in community stratified into robust, frail and complex care needs risk profiles (profiles correspond to care intensity levels) | Population living in eligible housing (neighbourhoods with high level of deprivation) | Families at high risk of infectious diseases, living in neighbourhoods with high levels of deprivation and high concentrations of public and other low-income housing. | Population is stratified based on risk and high cost; Patients with high risk/cost have highest priority for intervention. |
Sectors integrated or otherwise involved | Primary care physicians (15 practices) and local health and community organizations (welfare service, preventive and medical care) | Public health, primary care, community-level care that includes a range of services, e.g., social care agencies, specialized care (mental health), hospitals, etc. | Joint initiative between Housing New Zealand Corporation (provider of government- funded housing) and District Health Boards that includes other tiers of care (primary care, hospitals) and social service agencies via referral | Hennepin County Human Services and Public Health Department; Hennepin County Medical Center, Level I trauma center and medium-size public hospital and safety net medical system; NorthPoint Health and Well- ness Center, and Metropolitan Health Plan |
Model of integration and/or theoretical framework | Chronic Care Model elements (self-management, delivery system design, decision support, clinical information system), Kaiser Permanent Triangle | Initiative is rooted into councils’ understanding how quality of housing affects health and wellbeing of their residents | Socio-ecological model | Shared risk model of integrated delivery of medical, behavioral, and social services for an expanded population of Medicaid beneficiaries |
Initiative | Spokane and Clark counties Maternal and Child Health Inequities | North West London Integrated Care Pilot | Integrated Social Care and Health Districts in Hartberg | Open Care Centres for the Elderly (KAPI) |
Country | USA | UK | Austria | Greece |
Objective |
|
|
|
|
Intervention period | 2008–2010 | 2013–2017 | Established in 1989, the program changed and cooperation with a district hospital was added in 2000 | Established in 1979, it changed throughout 1980s–90s and doubled in size in 2000s to support aging at home; (pilot phase 1979–1981) |
Population size | NR | 38000 | 941 | 17000 |
Target population | Mothers and children, pregnant women | Older adults age 75+ with diabetes | Community-dwelling older adults | Older adults age 65+, community-dwelling |
Sectors integrated or otherwise involved | Spokane Regional Health District and Clark County Public Health led pilots and involved a great number of partners among businesses, schools, clinics. | 100 general practices, 2 acute care trusts, 5 primary care trusts, 2 mental health care trusts, 3 community health trusts, 5 local authorities, and 2 voluntary sector organizations (Age UK and Diabetes UK) | Social support, preventative and primary medical services and hospital care | Social support and preventative and primary medical services |
Model of integration and/or theoretical framework |
|
NR | NR | Innovative programmes aiming at socialisation of elderly, keeping them active, fit and healthy and creating awareness in their social environment. |
Initiative | Zorgvoorziening Zijloever (Care friendly district) | Integrated services for frail elders (SIPA) | Torbay Integrated Care Pilot | Gesundes Kinzigtal |
Country | The Netherlands | Canada | UK | Germany |
Objective |
|
|
|
|
Intervention period | Established in 1990, program undergone changes and expansion to comprehensive services in 2000s | 1999–2001 | 2005 – present | 2006 – present |
Population size | NR | 1230 | 145000 | 69000 |
Target population | Older adults age 65+ eligible on medical grounds for place in residential home. | Older adults age 64+, community-dwelling, with at least moderate disability | Older adults | All residents |
Sectors integrated or otherwise involved | Long term care and wellfare services | Two community-based multidisciplinary teams with full clinical responsibility for delivering integrated care through provision of community health and social services and coordination of hospital and long term care. | Primary and secondary care (primary care trust that also took over hospital care and adult social care services, Torbay Council and Torbay Care Trust) | Physicians’ network and health care management company with background in medical sociology and integrated care management. |
Model of integration and/or theoretical framework | Concept of ‘care-friendly districts’ supported by national policies. | Integrated Services for Frail Elderly delivering integrated social and health services, acute and long term care, community- based and institutional services. | “Bottom up” approach; departed from the creation of integrated health and social care team established in Brixham in 2004. | Triple Aim approach, chronic care model, innovative model of integration in its combination of logistical re-engineering of care processes, IT integration, public health and prevention measures. |
Initiative | Jönköping County Council | Kaiser Permanente (Southern California) | Nuka System of Care | |
Country | Sweden | USA | USA | |
Objective |
|
|
|
|
Intervention period | 1997-present | 1980s-present | 1998 – present | |
Population size | 340000 | 3.5 million | 65000 plus 10000 people from remote villages | |
Target population | Residents in geographic area stratified as:
|
Insured members, communities and KP’s own employees | All residents in geographic area, including registered patients | |
Sectors integrated or otherwise involved |
|
Ambulatory, urgent and emergency care inpatient, continuing care, and virtual (for example, phone, e-mail, and Internet) settings |
|
|
Care model and/or theoretical framework | Chronic Care Model with a strong focus on quality improvement methods | Fully integrated health maintenance organization with a strong focus on health promotion and disease prevention | Modified Patient-Centered Medical Home |
Population health strategies and determinants of health
As noted, each initiative was assessed for the 7 population health strategies [14] and the 12 determinants of health [29] to identify what startegies have been used and for which determinants of health. Commonly, initiatives used multiple population health strategies at the same time, including focusing on health and wellness, embracing intersectoral action and partnerships, addressing health in vulnerable groups, and addressing a wide range of determinants of health, including making improvements in health services (Table 3). Specific interventions used to implement these strategies are described in Table 4. All 15 initiatives aimed to improve population health by targeting more than one determinant of health and applying more than one intervention.
Table 3.
Population health elements | Initiatives | ||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Embrace | Liverpool Healthy Homes | Healthy Housing | Hennepin Health | Maternal and Child Health | North West London ICP | Hartberg | KAPI | Zijloever | SIPA | Torbay ICP | Gesundes Kinzigtal | Nuka | Jönköping City Council | Kaiser Permanente | |
Focusing on health and wellness, prevention rather than illness | • | • | • | • | • | • | • | • | • | • | • | • | |||
Addressing multiple determinants of health | • | • | • | • | • | • | • | • | • | • | • | • | • | • | • |
Moving from person to populations | •2 | • | • | • | • | • | • | • | • | • | |||||
Embracing intersectoral action and partnerships | • | • | • | • | • | • | • | • | • | • | • | • | |||
Addressing equity/health disparities/health in vulnerable groups | • | • | • | • | • | • | • | • | • | • | • | • | |||
Understanding needs and solutions through community outreach | • | • | • | • | • | • | |||||||||
Adopting a long-term approach in care planning and delivery | • | • | • | • | • | • | • | • | • | • | • |
Table 4.
Population health elements | Focusing on health and wellness, prevention rather than illness | Addressing the social/multiple determinants of health | Taking a population rather than an individual orientation | Embracing intersectoral action and partnerships | Addressing equity/health disparities/health in vulnerable groups | Understanding needs and solutions through community outreach | Adopting a long-term approach in care planning and delivery |
---|---|---|---|---|---|---|---|
Determinants of health | Interventions | ||||||
Income and Social Status |
|
|
|
|
|
||
Social Support Networks |
|
|
|
|
|
|
|
Education and Literacy |
|
|
|
|
|||
Employment/Working Conditions |
|
|
|
||||
Social Environments |
|
|
|
|
|
|
|
Physical Environments |
|
|
|
|
|
||
Personal Health Practices and Coping Skills |
|
|
|
|
|
||
Healthy Child Development |
|
|
|
||||
Biology and Genetic Endowment | No interventions noted | ||||||
Health Services |
|
|
|
|
|
|
|
Gender | No gender-specific interventions noted with the exception of interventions for marginalized expectant mothers as part of the Spokane and Clark counties Maternal and Child Health Inequities initiative | ||||||
Culture |
|
|
Focusing on health and wellness
Health promotion was embedded in practice-level interventions and also in broader system changes that promoted wellness-oriented health and social care services. At the practice level, many initiatives focused on traditional behavioural modification approaches for high-risk groups as a key strategy for preventing diseases. At the broad system level, creation of new supportive environments to promote better personal and population health practices for broader populations [36,38,39] was observed. For example, Kaiser Permanente’s Total Health program [40] employed health promotion as a philosophy of care and used a multipronged strategy to address healthy eating and active living by fostering strong supportive environments across local communities.
Relationships between clinical staff and community partners were used widely to create supportive programs and environments addressing the needs of local populations (e.g., early childhood education opportunities [41], violence prevention programs [36], safe opportunities for physical activity [46], community kitchens [41] and farmer’s markets [42]). In these programs, health promotion and prevention efforts were often blended with traditional self-management supports [9,12,43,44]. A major focus centered on physical activity and nutrition, and attention to other determinants of health was less visible.
Embracing intersectoral action and partnerships
A variety of ways were used to organize intersectoral work. At an organizational level, many initiatives created an alliance of partners, defined as a strategic collaboration and cooperation among the parties who deliver services [32]. In some cases, organizations developed an elaborate system of committees and other structures to reinforce intersectoral action. At the care delivery level, multidisciplinary teams were used commonly to address the clinical and non-clinical needs of their patients. Application and monitoring of interdisciplinary protocols was used frequently in organizing and coordinating care along with more informal exchanges among the providers from different sectors. In the majority of initiatives reviewed, health sector organizations played the lead role in planning and implementing the intersectoral work. However, when the focus was on the broader determinants of health (e.g., housing), the social sector tended to take leadership. For example, in New Zealand, the Healthy Housing Program created a successful partnership between the housing and the health sectors [45]. A culture of partnership and collaboration was present from the beginning in this program and facilitated its success.
Addressing health in vulnerable groups
Care for vulnerable populations (e.g., frail older adults with complex needs, individuals with mental health and addictions issues, and others with limited access to health care and services) was delivered by multispecialty medical and multidisciplinary team-based care with intensive disease and case management, and an emphasis on prevention and self-management. Both professional care networks and informal (social) networks were used to provide support to patients and families whose complex needs impacted their health. The “Esther Network” in Jönköping, Sweden, for example, is a network of caregivers, clinicians, patients, and families working together to improve care for patients with complex needs who require coordination of hospital, primary, home, and community care [46].
Redesigning and building capacity to address the determinants of health
Health services redesign received significant attention in all reviewed initiatives. Adoption of the population health approach in health care requires system redesign to develop capacity to carry out both population-based and individual-level initiatives aimed at preventing disease, addressing social determinants of health and improving health equity [4]. In our sample of initiatives, this redesign effort commonly included the development of comprehensive, coordinated systems of community-based care, offering public health services, primary and secondary health, and social services [9,39,41,47,48,49,50,51,52] and also redesign of the delivery system to support these services [9,36,40,47,50,53,54]. For many organizations such transformations required substantial reconfiguration of services, including investments in home and community care, and strengthening of primary care [9,12,33,35,36,44,55]. Redesigning care delivery often included efforts to segment and stratify populations based on risk/needs profiles. These profiles were formulated based on complexity of medical conditions [33,34,54], diseases and population demographics [33,34,56], costs 25, 27] or their combination [25,50,53,57]. The types of care offered to population segments were transformed and included elements such as mechanisms for the coordination of care [9,33,50,51,54,58], referrals [36,45,48,54,59], case management [33,34,36,43,53], follow-ups [36,43,60,61] and team-based care [33,34,36,43,50,50] to help address specific needs of the population segments.
All initiatives reviewed featured the use of interdisciplinary or multidisciplinary teams as a substantive component of the interventions. We observed that efforts to address the social determinants of health were supported by two specific health human resources strategies: 1) introduction of new roles to complement membership on traditional interdisciplinary or multidisciplinary teams [50,62], and/or 2) expansion of mandates for existing roles (e.g., nurse care managers) [36]. New roles included care coordinators, housing or social service navigators [43,63], healthy home advocates [48], health visitors and family assistants [39], health care managers and multidisciplinary group coordinators [9,50]. In addition to new and expanded roles, some initiatives introduced protocols for delegation of care which allowed team members to practice at the top of their scope of practice. [36,43].
Taken together, the experience of these initiatives points to the importance of building and using social capital effectively [64] as a strategy to improve population health outcomes. Socializing clients with other clients was used both as prevention and rehabilitation strategy in elder care to prevent social isolation and overutilization of services [39,52], and to leverage health promotion efforts in school-aged children and adults [40]. Networking among different care providers from different (health and non-health) sectors was used often to facilitate social networking among patients and their families. In Hartberg, Austria, for example, a network of several organizations, including religious and political groups, and a district hospital coordinated the provision of health and social care as one care package [51]. The blending of health and social services supported viable social connections in this community and resulted in improved quality of care [51]. In another example, medical facilities of the Nuka System of Care in Alaska were used as a meeting place and a community hub to foster relationships and to strengthen social capital in the community [36].
Integration and redesign of care systems
Combining integration of care with the population health approach requires changes to the way services are organized and delivered, and to the way organizations and care systems operate. As part of the analyses, we examined the degree and the type of integration [30] and the contracting models [32] used to support integration of care and embedded population health elements (Box 1). Details of these analyses are presented in Table 5. A range of levels of integration from linkages between agencies to full integration was observed in this sample of initiatives, but co-ordination, which refers to structures or processes created to facilitate provision of care across separately functioning sectors [30], was used most commonly. A range of co-ordination strategies from simple forms of communication and networking between providers through to more structurally-based arrangements were identified and are consistent with literature on this topic [65].
Table 5.
Initiative, Country | Level of integration | Type of integration | Contracting model |
---|---|---|---|
Torbay, UK | Full |
|
Alliance Contracting Model
|
SIPA, Canada | Full |
|
Lead provider/Prime contractor model
|
Nuka, USA | Full |
|
Alliance Contracting Model
|
NW London ICP, UK | Coordination |
|
Alliance Contracting Model
|
Embrace, the Netherlands | Coordination |
|
Alliance Contracting Model
|
Healthy Housing, NZ | Coordination |
|
Alliance Contracting Model
|
Hennepin, USA | Coordination |
|
Accountable Care Organisations
|
Hartberg, Austria | Coordination |
|
Alliance Contracting Model
|
KAPI, Greece | Coordination |
|
Alliance Contracting Model
|
Zijloever, ND | Coordination |
|
Alliance Contracting Model
|
Gesundes Kinzigtal, Germany | Coordination |
|
Outcome-based Contracting and Commissioning
|
Jönköping County Council, Sweden | Coordination |
|
Alliance Contracting Model
|
Kaiser Permanente (Southern California) | Coordination |
|
Alliance Contracting Model
|
Maternal and Child Health, USA | Linkage |
|
Alliance Contracting Model
|
Healthy Homes, UK | Linkage |
|
Alliance Contracting Model
|
Box 1: Definitions of the levels and types of integrated care, and types of contracting models.
Levels of integration:3
Linkage refers to lose organisational ties (linkages) among teams and organisations that form an informal network of providers either within a single-care or across the continuum of care between community and hospital or specialist services. Service delivery is supported by referrals and provision of information.
Coordination describes explicit infrastructure installed to coordinate care across acute and other systems. Coordination is a more structured form of integration than linkage, but it operates through the separate structures of current systems. Coordination focuses on persons receiving services simultaneously or sequentially from two or more systems of care on either a short- or a long-term basis.
Full integration creates new programs or units where resources from multiple systems are pooled. Fully integrated programs gain control of resources to define new benefits and services that they control.
Typologies of integrated care:4
Organisational integration refers to structures that bring organisations together, for example, by mergers and/or structural change or virtually through contracts between separate organisations
Functional integration describes how non-clinical support and back-office functions are integrated, such as by using electronic patient records.
Service integration describes how different services provided are integrated at an organisational level, such as through multidisciplinary teams.
Clinical integration refers to medical services integrated into a single or coherent process within and/or across professions, such as through use of shared guidelines and protocols.
Normative integration refers to shared values and commitment to coordinating work that enable trust and collaboration in delivering healthcare.
Systemic integration describes the coherence of rules and policies at all organisational levels.
Types of contracting models:5
Alliance Contracting Model – a contract between the owner, financier, or commissioner and an alliance of parties who deliver the project or service.
Lead provider/Prime contractor model – a model where one provider is given the responsibility through a contract for subcontracting to other providers for the various aspects of care to both deliver care and also to ensure all different aspects of care are fully integrated, bringing together the previously episodic providers of care into a single pathway.
Accountable Care Organisations – groups of health care providers from primary and secondary care levels who work together to coordinate and streamline clinical care and a range of non-clinical interventions at an individual and population level in a cost-effective way.
Outcome-based Contracting and Commissioning – is a “performance-based” contracting focusing on results rather than activities, defining clear performance expectations and measures, providing incentives and monitoring performance.
Most initiatives addressed several types of integration [66], including organizational, functional, service, clinical/medical, normative, and system integration (Table 5). The level and type of integration were supported by a variety of contracting arrangements and partnership(s) (Table 5). Alliances were used in more than half of reviewed initiatives to co-ordinate complex care between service sectors, settings, types of organisations, types of care and between different providers.
Given the diversity of partners, and the need for collaboration, governance arrangements were crucial and appeared to be largerly determined by local circumstances. Many initiatives noted the important role of an “integrator” in the governance structures [67,68] and a collaborative approach that allows for joint action and consideration of interests and concerns of all parties.
A mix of public, private and grant funding was commonly used to support transformation to an integrated population health-based system of care. To overcome difficulties with separately funded sectors, types of care, settings and professions, many initiatives attempted to align and “pool” funding by using a mixture of per capita funding [25,36,50,63,69], service reimbursement [44,50] and payment-for-performance incentives [44,50]. Several initiatives used innovative shared-savings contracts and incentives that provided flexibility, rewards for efficiency and improved quality, and also allowed reinvesting savings into less expensive primary and community-based care [50,63,68].
Effectiveness of interventions supporting integration of care and population health
Combining integration of care with the population health approach requires multifaceted interventions (i.e., an intervention with two or more components). The type and the level of evidence on the effectiveness of these interventions are limited and uneven across this sample of initiatives. Evaluations concentrated on the impact of integrated care on utilization outcomes such as admissions to hospitals, visits to emergency rooms, hospital length of stay and outpatient visits [9,12,33,46,48,53,63,70]. The majority of initiatives that reported before and after comparisons of utilization impacts of the interventions reported statistically significant benefits for the access to care and services, including same day appointments [34,41,49,70,71]; reductions in wait time for referrals [35,70]; reductions in emergency room use, hospital admissions and 30-day readmissions, and length of stay [9,47,48,53,57]; increased uptake of screening and immunizations [47,48,61]; reductions in overall morbidity and mortality rates [47,53,59], and overall quality of care [9,51]. Two randomized controlled trials (RCT) were included [12,33]. The Embrace RCT measured and reported a higher level of perceived quality of care in the intervention than in the control group [12]. The SIPA RCT measured differences in utilization and costs of care between the intervention and control groups, and reported no significant differences in utilization and costs of emergency room, hospital acute care, and nursing home stays between the groups [33]. With regard to costs, some initiatives demonstrated the potential for cost-containment [47,56,72], cost-savings [12,40] and reduction of cost of care [44].
Some initiatives reported descriptive evaluations of organizational changes and outcomes [36,41,50,54,57], but few granular details were provided. Reported changes included increased perceived level of implementation of integrated care [12], improved processes and pathways of care [41,50,51], established coordination of care [50,57], efficient delegation of services [36,43], and reduction in wait time from identification of needs to referrals [9].
Few initiatives monitored population health indicators [73], but improvements were noted for the quality of housing [45,48,59], feelings of safety, security and trust [35,54,58,72], lifestyle changes (e.g., healthy eating, physical activity) [40,69], secure and favourable conditions in early childhood [41], expansion of social networks [39,47,51], and public engagement [72]. Interview data was used commonly to identify these improvements. In addition, instruments such as indices of deprivation [48,74] and patient-reported outcomes measures (PROMs) [58] were reported.
Discussion
The purpose of this scoping review was to identify and report on redesign strategies and interventions that facilitate development of integrated and population health -oriented systems of care. Clearly, combining integration of care with the population health approach requires some level of integration of health and non-health services (and resources) to coordinate actions among healthcare organizations, public health agencies, social and community organizations. It also requires re-orientation of healthcare services, and implies an expansion of organizational mandates and a more comprehensive packaging of medical and non-medical services for all population groups [75]. Several strategies supported such re-orientation efforts, including focusing on health and wellness (including improvements in personal health practices and coping skills), embracing intersectoral action and partnerships, addressing health in vulnerable groups, and addressing health and social needs in populations. Each of these strategies included a set of interventions to address both clinical and non-clinical issues to complement health services (Table 4). Many interventions included innovations with comprehensive approaches to care, such as using navigators for community-based services [58], establishing housing surgeries in primary care [48], combining physcial activities with social networking [40,76], using clinical facilties to facilitate social connections in a community [72], establlishing vast social and provider networks to support patients with complex needs [35,61], innovative patient education approaches [37], and other. Addressing non-clinical issues is an emerging area of practice in integrated care that requires broadening the scope of interventions and the services provided in order to influence health of communities [77]. A continuum of strategies from health promotion [36,37,38,40,45,58,72,76] to intersectoral interventions that can support broad populations in a community [36,43,47,69], promote nurturing relationships [9,50,54,72,78] and empower vulnerable groups [9,12,44,49,57,72,79] is necessary.
Efforts to embed the population health approach within integrated care face a number of challenges. Initiatives reviewed here reported difficulties with population segmentation and the planning of needs-based services [33,34,39], difficulties with funding mechanisms and models of care that can accommodate the interactions of multidisciplinary teams [33,57], challenges with hierarchical management, governance and accountability of integrated care systems [9,53], and with adapting traditional evaluation strategies to assess the complexities of integrated population health-based type of care [9,41,44]. The crucial role of the “integrator” as well as the need for creativity and innovation with the use of funding and programming [39,41,60,68,71,80] are often key to shifting traditional care to integrated and population health-based systems of care. Although evidence on the effectiveness of multifaceted redesign interventions on the integration of care or the population health approach is limited, some of the reviewed initiatives have demonstrated that integration of health and non-health sectors can provide benefits in the utilization of care [9,47,48,53,57] and costs [9,36,48]. There is a need for expanded assessments to evaluate the clients’ needs for both social and medical care to better understand the effectiveness of multifaceted intervetnions [33,81]. Few measures of population health were reported although some reports suggested improvement in outcomes. Integrated, population focused care may benefit from more flexible teamwork to address care challenges, and from broader sharing of knowledge and experiences [36,43,50,69], as well as better metrics and innovative evaluation approaches [2,82,83]. More broadly, there is a need for continued learning about the selection of implementation strategies in different contexts, both at program and system level to facilitate transition toward integrated population health-based systems of care [2,4,19].
Several of the initiatives reviewed here, including the Nuka System of Care, Jönköping County Council, Kaiser Permanente’s programs and Gesundes Kinzigtal, have been spread and scaled up elsewhere. These efforts have had varied degrees of success due to a combination of political, economic, societal, cultural and organizational factors [35,55,68,69,78]. These experiences underline the challenges of replicating entire integrated care systems; but they also suggest that specific strategies, techniques, and innovations may be transferable to other sectors, settings, types of organizations, types of care and multidisciplinary groups [55,69]. For example, the introduction of features of the Nuka system into three primary care practices in Scotland has had positive effects in improving access to care, and patient and staff experience [55]. But establishing Nuka-style systems in Scotland required careful planning and nimbleness to adapt this model to local settings and context [55]. Developers of Gesundes Kinzigtal argue that models, interventions and evaluation frameworks that are rooted in the scientific literature and have shown to be effective are widely replicable despite context-specific features [68]. But successful replication depends on a number of conditions [68]. First, these efforts require a shared vision to go beyond traditional institutional boundaries in the planning of health interventions that address improving population health [68]. Second, a local organization needs to plan and deliver interventions while involving and communicating with key stakeholders [68]. Third, the population served needs to be defined and perhaps limited in size to enable effective use of resources and to facilitate networking among providers who develop local solutions to issues. Fourth, an innovative culture and fostering of collaborative efforts is required to derive value from new relationships for all stakeholders [68]. Such prerequisites may assist in the spread and scale up of programs that integrate population health and social care interventions with health services to address the increasing burdens of multi-morbidity and the determinants of health.
Limitations
There are several limitations to this study. As a scoping review this study is not a comprehensive synthesis of the literature to cover the entire field of population health and integrated care. Data was limited to information included in published reports. There are likely other examples of integrated population health-based systems of care that have not yet been reported in the literature. Future studies might augment published data with interviews with studies’ authors to validate interpretations and extend the findings.
Conclusions
We reviewed evidence from 15 integrated and population health-based initiatives from 9 OECD countries and identified specific implementation interventions and strategies, and their impact. This review suggests that improving population health requires co-ordinated efforts of many organizations, and new program elements and partnerships that extend beyond integration of health services. Combining integration of care with the population health approach requires a set of cohesive strategies to design comprehensive medical and non-medical care for defined population groups, and to redesign service organization and delivery. Further study is needed on how population health thinking and efforts support integrated care and vice versa, and the need for continued learning about redesign interventions at a program and a system level.
Acknowledgements
We would like to thank Dr. Jean Paul Neyonator (JPN) for his assistance and active participation in the review process.
Funding Statement
This work was supported by a Canadian Institutes of Health Research community-based primary health care (CBPHC) team grant on implementing integrated care for older adults with complex health needs (ICOACH) and the Health System Performance Research Network (http://www.hsprn.ca) supported by a grant from the Ontario Ministry of Health and Long-Term Care (MOHLTC grant #06034). The opinions, results, and conclusions reported in this paper are those of the authors and are independent of the funding sources. No endorsement by the Ontario MOHLTC or CIHR is intended.
Footnotes
Based on published recommendations for key determinants of health from the Public Health Agency of Canada: https://www.canada.ca/en/public-health/services/health-promotion/population-health/what-determines-health.html#key_determinants.
Targets general population of older adults.
The level of integration is defined according to Leutz W. Five Laws for Integrating Medical and Social Services: Lessons from the United States and the United Kingdom. Milbank Q. 1999; 77(1): 77–110.
The typologies of integration are described according to Fulop N, Mowlem A, Edwards N. Building integrated care: Lessons from the UK and Elsewhere. NHS Confed London. 2005: 3–15.
The models are consistent with Billings J, de Weger E. Contracting for integrated health and social care: a critical review of four models. J Integr Care. 2015; 23(3): 153–175. DOI: https://doi.org/10.1108/JICA-03-2015-0015.
Reviewers
Professor Henk Nies, PhD., Member of the Executive Board, Vilans, Utrecht and Professor of Organisation and Policy in Long-term Care, Vrije University, Amsterdam.
Dr John Skinner, Senior Research Fellow in Population Oral Health, The University of Sydney School of Dentistry, NSW, Australia.
Funding Information
This work was supported by a Canadian Institutes of Health Research community-based primary health care (CBPHC) team grant on implementing integrated care for older adults with complex health needs (ICOACH) and the Health System Performance Research Network (http://www.hsprn.ca) supported by a grant from the Ontario Ministry of Health and Long-Term Care (MOHLTC grant #06034). The opinions, results, and conclusions reported in this paper are those of the authors and are independent of the funding sources. No endorsement by the Ontario MOHLTC or CIHR is intended.
Competing Interests
The authors have no competing interests to declare.
References
- 1.Contandriopoulos, A-P, Denis, J-L, Touati, N and Rodriguez, C. The integration of health care: Dimensions and implementation. Work Pap N04-01 2003 Groupe Rech Interdiscip en sante, 2003; 31. [Google Scholar]
- 2.Alderwick, H, Ham, C and Buch, D. Population health systems Going beyond integrated care, 2015; February London, UK: The King’s Fund; Available from: https://www.kingsfund.org.uk/sites/default/files/field/field_publication_file/population-health-systems-kingsfund-feb15.pdf. [Google Scholar]
- 3.Stein, KV, et al. Perspective paper Towards people-centred health services delivery: A Framework for Action for the World Health Organisation (WHO) European Region. Int J Integr Care [Internet], 2013; 13(December): 5–7. Available from: http://www.ijic.org/index.php/ijic/article/view/1514/2358 DOI: 10.5334/ijic.1514 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 4.Neudorf, C. Integrating a population health approach into healthcare service delivery and decision making. Heal Manag Forum, 2012; 25(3): 155–9. DOI: 10.1016/j.hcmf.2012.07.008 [DOI] [PubMed] [Google Scholar]
- 5.Ivbijaro, GO, Enum, Y, Khan, AA, Lam, SS-K and Gabzdyl, A. Collaborative Care: Models for Treatment of Patients with Complex Medical-Psychiatric Conditions. Curr Psychiatry Rep [Internet], 2014; 16(11): 506 Available from: http://link.springer.com/10.1007/s11920-014-0506-4 DOI: 10.1007/s11920-014-0506-4 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 6.Allen, D, Gillen, E and Rixson, L. The Effectiveness of Integrated Care Pathways for Adults and Children in Health Care Settings: A Systematic Review. JBI Libr Syst Rev, 2009; 7(3): 80–129. DOI: 10.11124/01938924-200907030-00001 [DOI] [PubMed] [Google Scholar]
- 7.Ouwens, M, Wollersheim, H, Hermens, R, Hulscher, M and Grol, R. Integrated care programmes for chronically ill patients: a review of systematic reviews. Int J Qual Heal care J Int Soc Qual Heal Care/ISQua [Internet], 2005; 17(2): 141–6. Available from: http://www.ncbi.nlm.nih.gov/pubmed/15665066 DOI: 10.1093/intqhc/mzi016 [DOI] [PubMed] [Google Scholar]
- 8.Mitchell, GK, Burridge, L, Zhang, J, Donald, M, Scott, IA, Dart, J, et al. Systematic review of integrated models of health care delivered at the primary-secondary interface: How effective is it and what determines effectiveness? Australian Journal of Primary Health, 2015; 21: 391–408. DOI: 10.1071/PY14172 [DOI] [PubMed] [Google Scholar]
- 9.Thistlethwaite, P. Integrating health and social care in Torbay Improving care for King’s Fund, 2011; March. [Google Scholar]
- 10.Kindig, DA. Understanding population health terminology. Milbank Quarterly, 2007; 85: 139–61. DOI: 10.1111/j.1468-0009.2007.00479.x [DOI] [PMC free article] [PubMed] [Google Scholar]
- 11.Kindig, D and Stoddart, G. What is population health? Am J Public Health [Internet], 2003; 93(3): 380–3. Available from: http://www.ncbi.nlm.nih.gov/pubmed/12604476 DOI: 10.2105/AJPH.93.3.380 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 12.Uittenbroek, RJ, Kremer, HPH, Spoorenberg, SLW, Reijneveld, SA and Wynia, K. Integrated Care for Older Adults Improves Perceived Quality of Care: Results of a Randomized Controlled Trial of Embrace. J Gen Intern Med [Internet], 2017; 32(5): 516–23. Available from: http://link.springer.com/10.1007/s11606-016-3742-y DOI: 10.1007/s11606-016-3742-y [DOI] [PMC free article] [PubMed] [Google Scholar]
- 13.Petch, A. Integration of Health and Social Care, 2016; March Available from: http://www.gov.scot/Topics/Health/Policy/Adult-Health-SocialCare-Integration.
- 14.Huynh, TM. Population Health and Health Care, Exploring a Population Health Approach in Health System Planning and Decision-Making Ottawa, ON; 2014. [Google Scholar]
- 15.Kodner, D. All Together Now: A Conceptual Exploration of Integrated Care. Healthc Q [Internet], 2009; 13(sp): 6–15. Available from: http://www.longwoods.com/content/21091. [DOI] [PubMed] [Google Scholar]
- 16.Gröne, O and Garcia-Barbero, M. Integrated care: a position paper of the WHO European Office for Integrated Health Care Services. Int J Integr Care, 2001; 1(June): e21. [PMC free article] [PubMed] [Google Scholar]
- 17.PATH. PATH’s framework for health services integration Seattle, WA; 2011. [Google Scholar]
- 18.World Health Organization. Framework on integrated, people-centred health services – Report. World Heal Assem [Internet], 2016; (A69/39): 1–12. Available from: http://apps.who.int/gb/ebwha/pdf_files/WHA69/A69_39-en.pdf?ua=1.
- 19.Siegel, S, Alderwick, H, Vuik, S, Ham, C and Patel, H. Healthy populations: Designing strategies to improve population health; 2016. WISH – World Innovation Summit for Health, 2016. [Google Scholar]
- 20.Koch, U, Stout, S, Landon, BE and Phillips, RS. From healthcare to health: A proposed pathway to population health. Healthcare. 2016; 4(4): 291–7. DOI: 10.1016/j.hjdsi.2016.06.007 [DOI] [PubMed] [Google Scholar]
- 21.Public Health Agency of Canada. Population Health Approach: The Organizing Framework [Internet]. Canadian Best Practice Portal; 2013. Available from: http://cbpp-pcpe.phac-aspc.gc.ca/population-health-approach-organizing-framework/.
- 22.The Federal Provincial and Territorial Advisory Committee on Population Health (ACPH). Strategies for population health--investing in the health of Canadians. Probe [Internet], 1994; 30(3). Available from: http://www.ncbi.nlm.nih.gov/pubmed/9611430. [Google Scholar]
- 23.Ham, C and Alderwick, H. Place-based systems of care, a way forward for the NHS in England London, UK: The King’s Fund; 2015. [Google Scholar]
- 24.Vaida, B. For Super-Utilizers, Integrated Care Offers A New Path. Health Aff [Internet], 2017; 36(3): 394–7. Available from: http://content.healthaffairs.org/lookup/doi/10.1377/hlthaff.2017.0112 DOI: 10.1377/hlthaff.2017.0112 [DOI] [PubMed] [Google Scholar]
- 25.Pines, J, Selevan, J, McStay, F, George, M and McClellan, M. Kaiser Permanente – California: A Model for Integrated Care for the Ill and Injured; 2015. [Google Scholar]
- 26.Hildebrandt, H, Pimperl, A, Schulte, T, Hermann, C, Riedel, H, Schubert, I, et al. [Pursuing the triple aim: evaluation of the integrated care system Gesundes Kinzigtal: Population health, patient experience and cost-effectiveness]. Triple Aim – Eval der Integr Versorgung Gesundes Kinzigtal – Gesundheitszustand, Versorgungserleb und Wirtschaftlichkeit [Internet], 2015; 58(4–5): 383–92. Available from: http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=prem&NEWS=N&AN=25652116 DOI: 10.1007/s00103-015-2120-y [DOI] [PubMed] [Google Scholar]
- 27.Arksey, H and O’Malley, L.Scoping studies: towards a methodological framework. Int J Soc Res Methodol [Internet], 2005. February; 8(1): 19–32. Available from: http://www.tandfonline.com/doi/abs/10.1080/1364557032000119616 DOI: 10.1080/1364557032000119616 [DOI] [Google Scholar]
- 28.Kodner, DL and Spreeuwenberg, C. Integrated care: meaning, logic, applications, and implications – a discussion paper. Int J Integr Care [Internet], 2002; 2: e12 Available from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1480401/ DOI: 10.5334/ijic.67 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 29.Public Health Agency of Canada. What Determines Health? [Internet]. Population Health; 2011. [cited 2016 June 24]. Available from: http://www.phac-aspc.gc.ca/ph-sp/determinants/index-eng.php.
- 30.Leutz, W. Five Laws for Integrating Medical and Social Services: Lessons from the United States and the United Kingdom. Milbank Q [Internet], 1999; 77(1): 77–110. Available from: http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=ovftc&NEWS=N&AN=00005716-199903000-00004 DOI: 10.1111/1468-0009.00125 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 31.Fulop, N, Mowlem, A and Edwards, N. Building integrated care: Lessons from the UK and Elsewhere. NHS Confed London, 2005; 3–15. [Google Scholar]
- 32.Billings, J and de Weger, E. Contracting for integrated health and social care: A critical review of four models. J Integr Care [Internet], 2015; 23(3): 153–75. Available from: http://0-www.emeraldinsight.com.lispac.lsbu.ac.uk/doi/10.1108/JICA-03-2015-0015 DOI: 10.1108/JICA-03-2015-0015 [DOI] [Google Scholar]
- 33.Béland, F, Bergman, H, Lebel, P, Clarfield, AM, Tousignant, P, Contandriopoulos, A-P, et al. A system of integrated care for older persons with disabilities in Canada: Results from a randomized controlled trial. J Gerontol A Biol Sci Med Sci, 2006; 61(4): 367–73. DOI: 10.1093/gerona/61.4.367 [DOI] [PubMed] [Google Scholar]
- 34.Wynia, K, Kremer, B, Spoorenberg, S, Uittenbroek, R and Reijneveld, S. Embrace: a population based Integrated Elderly Care model showed improved results and saves costs. Eur J Public Health, 2014; 24(January). DOI: 10.1093/eurpub/cku164.021 [DOI] [Google Scholar]
- 35.Gray, BH, Winblad, U and Sarnak, DO. Sweden’s Esther Model: Improving Care for Elderly Patients with Complex Needs. Commonw Fund, 2016; 29(September). [Google Scholar]
- 36.Collins, B. Intentional whole health system redesign: Southcentral Foundation’s “Nuka” system of care King’s Fund; [Internet], 2015; November Available from: http://www.kingsfund.org.uk/sites/files/kf/field/field_publication_file/intentional-whole-health-system-redesign-Kings-Fund-November-2015.pdf?utm_source=The King’s Fund newsletters&utm_medium=email&utm_campaign=6430636_HMP 2015-10-20&dm_i=21A8,3TTWS,FLX. [Google Scholar]
- 37.Hildebrandt, H, Hermann, C, Knittel, R, Richter-Reichhelm, M, Siegel, A, Witzenrath, W, et al. Gesundes Kinzigtal Integrated Care: Improving population health by a shared health gain approach and a shared savings contract. Int J Integr Care [Internet], 2010; 10(June): e046 Available from: http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=prem&NEWS=N&AN=20689772 DOI: 10.5334/ijic.539 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 38.Henry, SL, Shen, E, Ahuja, A, Gould, MK and Kanter, MH. The online personal action plan: A tool to transform patient-enabled preventive and chronic care. Am J Prev Med [Internet], 2016; 51(1): 71–7. DOI: 10.1016/j.amepre.2015.11.014 [DOI] [PubMed] [Google Scholar]
- 39.Daniilidou, NV, Economou, C, Zavras, D, Kyriopoulos, J and Georgoussi, E. Health and social care in aging population: An integrated care institution for the elderly in Greece. Int J Integr Care [Internet], 2003; 3(October): e04 Available from: http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1483938&tool=pmcentrez&rendertype=abstract DOI: 10.5334/ijic.92 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 40.Tuso, P. Physician update: Total health. Perm J, 2014; 18(2): 58–63. DOI: 10.7812/TPP/13-120 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 41.Storey-Kuyl, M, Bekemeier, B and Conley, E. Focusing “upstream” to Address Maternal and Child Health Inequities: Two Local Health Departments in Washington State Make the Transition. Matern Child Heal J [Internet], 2015. November; 19(11): 2329–2335 7p. Available from: http://search.ebscohost.com/login.aspx?direct=true&db=cin20&AN=110164581&site=ehost-live DOI: 10.1007/s10995-015-1756-4 [DOI] [PubMed] [Google Scholar]
- 42.Porter Kellog, MM. Kaiser Permanente: An Integrated Health Care Experience. Rev Innovación Sanit y Atención Integr, 2008; 1(1): 1–8. [Google Scholar]
- 43.Kanter, MH, Lindsay, G, Bellows, J and Chase, A. Complete care at Kaiser permanente: Transforming chronic and preventive care. Jt Comm J Qual Patient Saf, 2013; 39(11): 484–94. DOI: 10.1016/S1553-7250(13)39064-3 [DOI] [PubMed] [Google Scholar]
- 44.Hildebrandt, H, Schulte, T and Stunder, B. Triple Aim in Kinzigtal, Germany Improving population health, integrating health care and reducing costs of care – lessons for the UK? J Integr Care [Internet], 2012; 20(4): 205–22. Available from: http://www.emeraldinsight.com/doi/abs/10.1108/14769011211255249 DOI: 10.1108/14769011211255249 [DOI] [Google Scholar]
- 45.Bullen, C, Kearns, RA, Clinton, J, Laing, P, Mahoney, F and McDuff, I. Bringing health home: Householder and provider perspectives on the healthy housing programme in Auckland, New Zealand. Soc Sci Med, 2008; 66(5): 1185–96. DOI: 10.1016/j.socscimed.2007.11.038 [DOI] [PubMed] [Google Scholar]
- 46.Amelung, VE, Reichert, A, Urbanski, D, Matejevic, L, O’riordan, E, Blatt, E, et al. Integrating Health and Social Care A global perspective of experience, best practices and the way forward; INAV – Institute for Applied Health Services Research; 2014. [Google Scholar]
- 47.Baker, GR, MacIntosh-Murray, A, Porcellato, C, Dionne, L, Stelmacovich, K and Born, K. Jönköping County Council. High Perform Healthc Syst [Internet], 2008; 121–44. Available from: http://www.longwoods.com/product/download/code/20155.
- 48.Jackson, G, Thornley, S, Woolston, J, Papa, D, Bernacchi, A and Moore, T. Reduced acute hospitalisation with the healthy housing programme. J Epidemiol Community Heal [Internet], 2011; 65(7): 588–93. Available from: http://jech.bmj.com/cgi/doi/10.1136/jech.2009.107441 DOI: 10.1136/jech.2009.107441 [DOI] [PubMed] [Google Scholar]
- 49.Watson, I. Liverpool Healthy Homes Programme Liverpool (England): Liverpool City Council; 2011. [Google Scholar]
- 50.Harris, M, Greaves, F, Patterson, S, Jones, J, Pappas, Y, Majeed, A, et al. The North West London Integrated Care Pilot: Innovative strategies to improve care coordination for older adults and people with diabetes. J Ambul Care Manage, 2012; 35(3): 216–25. DOI: 10.1097/JAC.0b013e31824d15c7 [DOI] [PubMed] [Google Scholar]
- 51.Grilz-wolf, M. Providing integrated health and social care for older persons in Austria. PROCARE – Providing integrated health and social care for older persons; 2003. [Google Scholar]
- 52.Van Vliet, K and Oudenampsen, D. Integrated care in the Netherlands Utrecht: Verwey-Jonker Instituut; 2004. [Google Scholar]
- 53.Siegel, A and Stossel, U. Evaluation of the Gesundes Kinzigtal Integrated Care: Results until now [Internet]. Public Health Forum, Siegel, A, Lehrbereich Allgemeinmedizin, Universitatsklinikum Freiburg im Breisgau, Elsasser Str. 2m, Haus 1A, DG 79110 Freiburg, Germany. E-mail: achim.siegel@uniklinik-freiburg.de: Urban und Fischer Verlag Jena (P.O. Box 100537, Jena 07705, Germany), 2013; 13 (Evaluation der Integrierten Versorgung Gesundes Kinzigtal: Bisherige Ergebnisse; vol. 21). Available from: http://ovidsp.ovid.com/ovidweb.cgi?T=JS&PAGE=reference&D=emed11&NEWS=N&AN=2013192226 DOI: 10.5334/ijic.432 [DOI] [Google Scholar]
- 54.Spoorenberg, SLW, Uittenbroek, RJ, Kremer, HPH, Reijneveld, SA and Wynia, K. Advantages of person-centered and integrated care service: results of Mixed Method Research on Embrace. Int J Integr Care [Internet], 2016; 16(6): 226. Available from: https://www.ijic.org/article/10.5334/ijic.2774/ DOI: 10.5334/ijic.2774 [DOI] [Google Scholar]
- 55.Jones, M. Nuka-style models of primary healthcare. Pract Manag, 2017; 27(4): 26–9. DOI: 10.12968/prma.2017.27.4.26 [DOI] [Google Scholar]
- 56.Staines, A, Thor, J and Robert, G. Sustaining improvement? the 20-year jönköping quality improvement program revisited. Qual Manag Health Care, 2015; 24(1): 21–37. DOI: 10.1097/QMH.0000000000000048 [DOI] [PubMed] [Google Scholar]
- 57.Blewett, LA and Owen, RA. Accountable care for the poor and underserved: Minnesota’s Hennepin Health model. Am J Public Health [Internet], 2015; 105(4): 622–4. Available from: http://ajph.aphapublications.org/doi/abs/10.2105/AJPH.2014.302432 DOI: 10.2105/AJPH.2014.302432 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 58.Bellows, J, Young, S and Chase, A. Person-focused care at kaiser permanente. Perm J [Internet], 2014; 18(1): 90–1. Available from: http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=3951036&tool=pmcentrez&rendertype=abstract DOI: 10.7812/TPP/13-165 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 59.Johnson, N. Liverpool Healthy Homes programme: delivering NICE Guideline NG6 “Excess winter deaths and morbidity and the health risks associated with cold homes” [Internet]. NICE – National Institute for Health and Care Excellence; 2016. Available from: https://www.nice.org.uk/sharedlearning/liverpool-healthy-homes-programme-7-years-of-pre-empting-nice-guidline-ng6-excess-winter-deaths-and-morbidity-and-the-health-risks-associated-with-cold-homes#results.
- 60.Hildebrandt, H, Schulte, T and Stunder, B. Triple Aim in Kinzigtal, Germany Improving population health, integrating health care and reducing costs of care – lessons for the UK? J Integr Care [Internet], 2012; 20(4): 205–22. Available from: http://search.ebscohost.com/login.aspx?direct=true&db=c8h&AN=2011695269&site=ehost-live DOI: 10.1108/14769011211255249 [DOI] [Google Scholar]
- 61.Bodenheimer, T, Bojestig, M and Henriks, G. Making systemwide improvements in health care: Lessons from Jonkoping County, Sweden. Qual Manag Health Care, 2007; 16(1): 10–5. DOI: 10.1097/00019514-200701000-00003 [DOI] [PubMed] [Google Scholar]
- 62.Spoorenberg, SLW, Uittenbroek, RJ, Middel, B, Kremer, BPH, Reijneveld, SA and Wynia, K. Embrace, a model for integrated elderly care: Study protocol of a randomized controlled trial on the effectiveness regarding patient outcomes, service use, costs, and quality of care. BMC Geriatr, 2013; 13(1): 62 DOI: 10.1186/1471-2318-13-62 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 63.Sandberg, SF, Erikson, C, Owen, R, Vickery, KD, Shimotsu, ST, Linzer, M, et al. Hennepin health: A safety-net accountable care organization for the expanded medicaid population. Health Aff, 2014; 33(11): 1975–84. DOI: 10.1377/hlthaff.2014.0648 [DOI] [PubMed] [Google Scholar]
- 64.Halfon, N, Larson, K and Russ, S. Why Social Determinants. Healthc Q, 2010; 14(Special Issue October): 8–20. [DOI] [PubMed] [Google Scholar]
- 65.Powell Davies, G, Williams, AM, Larsen, K, Perkins, D, Roland, M and Harris, MF. Coordinating primary health care: An analysis of the outcomes of a systematic review. The Medical Journal of Australia, 2008; 188. [DOI] [PubMed] [Google Scholar]
- 66.Lewis, R, Rosen, R, Goodwin, N and Dixon, J. Where next for integrated care organisations in the English NHS? [Internet]. The Nuffield Trust, 2010; 1–38. Available from: http://www.nuffieldtrust.org.uk/sites/files/nuffield/publication/where_next_for_integrated_care_organisations_in_the_english_nhs_230310.pdf. [Google Scholar]
- 67.Berwick, DM, Nolan, TW and Whittington, J. The triple aim: Care, health, and cost. Health Aff, 2008; 27(3): 759–69. DOI: 10.1377/hlthaff.27.3.759 [DOI] [PubMed] [Google Scholar]
- 68.Aase, K, Waring, J and Schibevaag, L. Researching quality in care transitions: International perspectives Cham: Springer International Publishing AG; 2017. DOI: 10.1007/978-3-319-62346-7 [DOI] [Google Scholar]
- 69.McCarthy, D, Mueller, K and Wrenn, J. Case Study Kaiser Permanente: Bridging the Quality Divide with Integrated Practice, Group Accountability, and Health Information Technology. Commonw Fund [Internet], 2009; 17(June): 1–45. Available from: http://www.commonwealthfund.org/~/media/Files/Publications/Case Study/2009/Jun/1278_McCarthy_Kaiser_case_study_624_update.pdf. [Google Scholar]
- 70.Tierney, S and Odden, T. Nuka System of Care: Using Data for improvement. In: 16th Annual Summit [Internet]; 2015. Available from: http://www.kingsfund.org.uk/publications/population-health-systems/nuka-system-care-alaska http://www.kingsfund.org.uk/publications/population-health-systems http://www.kingsfund.org.uk/blog/2014/03/innovation-alaska-walking-with-communities-achieve.
- 71.Busse, R and Stahl, J. Integrated care experiences and outcomes in Germany, the Netherlands, and England. Health Aff, 2014; 33(9): 1549–58. DOI: 10.1377/hlthaff.2014.0419 [DOI] [PubMed] [Google Scholar]
- 72.Gottlieb, K. The Nuka System of Care: Improving health through ownership and relationships. Int J Circumpolar Health, 2013; 72(Suppl 1). DOI: 10.3402/ijch.v72i0.21118 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 73.Etches, V, Frank, J, Di Ruggiero, E and Manuel, D. Measuring population health: a review of indicators. Annu Rev Public Health [Internet], 2006; 27: 29–55. Available from: http://www.ncbi.nlm.nih.gov/pubmed/16533108 DOI: 10.1146/annurev.publhealth.27.021405.102141 [DOI] [PubMed] [Google Scholar]
- 74.Local Government Association. Healthy homes, healthy lives London, UK; 2014. [Google Scholar]
- 75.Barr, VJ, Robinson, S, Marin-Link, B, Underhill, L, Dotts, A, Ravensdale, D, et al. The expanded Chronic Care Model: an integration of concepts and strategies from population health promotion and the Chronic Care Model. Hosp Q, 2003; 7(November 2003): 73–82. DOI: 10.12927/hcq.2003.16763 [DOI] [PubMed] [Google Scholar]
- 76.Norris, T. Total Health: Public Health and Health Care. In: A Healthier America 2013: Strategies To Move From Sick Care To Health Care In The Next Four Years. Trust for America’s Health, 2013; 25–7. [Google Scholar]
- 77.Andermann, A. Taking action on the social determinants of health in clinical practice: a framework for health professionals. Can Med Assoc J, 2016; 1–10. DOI: 10.1503/cmaj.160177 [DOI] [PMC free article] [PubMed] [Google Scholar]
- 78.Gozzard, D, Willson, A, Henriks, G, Asaad, K, Crosby, T, Harrison, J, et al. Quality, Development and Leadership-Lessons to learn from Jönköping Cardiff, UK, 2011; 1000(4): 1–21. [Google Scholar]
- 79.Hostetter, M, Klein, S and Mccarthy, D. Hennepin Health: A Care Delivery Paradigm for New Medicaid Beneficiaries, 2016; 33 The Commonwealth Fund. [Google Scholar]
- 80.Sissouras, A, Ketsetzopoulou, M, Bouzas, N, Fagadaki, E, Papaliou, O and Fakoura, A. Providing integrated health and social care for older persons in Greece National Centre for Social Research; 2003. [Google Scholar]
- 81.Johri, M, Beland, F and Bergman, H. International experiments in integrated care for the elderly: A synthesis of the evidence. Int J Geriatr Psychiatry, 2003; 18(3): 222–35. DOI: 10.1002/gps.819 [DOI] [PubMed] [Google Scholar]
- 82.Wallace, P, Michener, L and Wellik, M. Primary Care and Public Health: Exploring Integration to Improve Population Health – Institute of Medicine [Internet]; 2012. Available from: http://www.iom.edu/Reports/2012/Primary-Care-and-Public-Health.aspx. [PubMed]
- 83.Levine, JF, Herbert, B, Mathews, J, Serra, A and Rutledge, V. Use of the Triple Aim to improve population health. N C Med J [Internet], 2011; 72(3): 201–4. Available from: http://www.ncbi.nlm.nih.gov/pubmed/21901915. [PubMed] [Google Scholar]