Skip to main content
Canadian Journal of Public Health = Revue Canadienne de Santé Publique logoLink to Canadian Journal of Public Health = Revue Canadienne de Santé Publique
. 2015 Mar 1;106(3):e127–e131. doi: 10.17269/CJPH.106.4866

Visits to physicians for oral health-related complaints in Ontario, Canada

Nancy C LaPlante 18, Sonica Singhal 28, Jacquie Maund 38, Carlos Quiñonez 28,
PMCID: PMC6972115  PMID: 26125238

Abstract

Objective

Canada’s national system of health insurance facilitates equitable access to health care; however, since dental care is generally privately financed and delivered, access to oral health care remains uneven and inequitable. To avoid the upfront costs, many argue that socially marginalized groups should seek oral health care from medical providers. This study therefore explored the rates and numbers of visits to physicians for oral health-related diagnoses in Ontario, Canada’s most populated province.

Methods

A retrospective secondary data analysis of health system utilization in Ontario was conducted for visits to physicians for oral health-related diagnoses. Data for all Ontario Health Insurance Plan (OHIP) approved billing claims were accessed over 11 fiscal years (2001–2011). Age- and sex-adjusted rates were calculated.

Results

Approximately 208,375 visits per year, with an average of 1,298/100,000 persons, were made to physicians for oral health-related diagnoses. Women, irrespective of the year, made more visits, and there was an increasing trend in visits made by elderly people.

Conclusion

The number of people visiting physicians for oral health reasons is arguably high. The public health system is being billed for services for oral health issues that the provider is not appropriately trained to treat. Provision of timely and accessible oral health care for socially marginalized populations needs to be prioritized in health care policy.

Key words: Medical billing, health services, health policy, access to oral health care

Footnotes

Acknowledgements: In-kind support from South Riverdale Community Health Centre and Association of Ontario Health Centres.

Conflict of Interest: None to declare.

References

  • 1.Health Canada. Summary Report on the Findings of the Oral Health Component of the Canadian Health Measures Survey 2007–2009. 2014. [Google Scholar]
  • 2.Canadian Academy of Health Sciences. Improving Access to Oral Health Care for Vulnerable People Living in Canada. 2014. [Google Scholar]
  • 3.Aslanyan G, Feller A, Goel V, Hawkins R, Quinonez C, Sharma P, Tetley A. Staying ahead of the curve: A unified public oral health program for Ontario? Toronto, ON: Faculty of Dentistry, University of Toronto, in partnership with the Association of Local Public Health Agencies, the Association of Ontario Health Centres, and the Ontario Association of Public Health Dentistry; 2012. [Google Scholar]
  • 4.Service Ontario news release. Giving more kids access to free dental care: Ontario expands Healthy Smiles Program. 2014. [Google Scholar]
  • 5.Cohen LA, Bonito AJ, Eicheldinger C, Manski RJ, Macek MD, Edwards RR, Khanna N. Comparison of patient visits to emergency departments, physician offices, and dental offices for dental problems and injuries. J Public Health Dent. 2011;71(1):13–22. doi: 10.1111/j.1752-7325.2010.00195.x. [DOI] [PubMed] [Google Scholar]
  • 6.Quinonez C, Ieraci L, Guttmann A. Potentially preventable hospital use for dental conditions: Implications for expanding dental coverage for low income populations. J Health Care Poor Underserved. 2011;22(3):1048–58. doi: 10.1353/hpu.2011.0097. [DOI] [PubMed] [Google Scholar]
  • 7.Vital Health Stat. 2006.
  • 8.Cohen LA, Manski RJ, Magder LS, Muffins CD. A Medicaid population’s use of physicians’ offices for dental problems. Am J Public Health. 2003;93(8):1297–301. doi: 10.2105/AJPH.93.8.1297. [DOI] [PMC free article] [PubMed] [Google Scholar]
  • 9.Glazier RH, Zagorski BM, Rayner J. Comparison of Primary Care Models in Ontario by Demographics, Case Mix and Emergency Department Use, 2008/09 to 2009/10. ICES Investigative Report. Toronto: Institute for Clinical Evaluative Sciences; 2012. [Google Scholar]
  • 10.Al-Hashimi I. Xerostomia secondary to Sjogren’s syndrome in the elderly: Recognition and management. Drugs Aging. 2005;22(11):887–99. doi: 10.2165/00002512-200522110-00001. [DOI] [PubMed] [Google Scholar]
  • 11.Bains N. Standardization of rates. 2014. [Google Scholar]
  • 12.Ely JW, Dawson JD, Lemke JH, Rosenberg J. An introduction to time-trend analysis. Infect Control Hosp Epidemiol. 1997;18(4):267–74. doi: 10.2307/30141214. [DOI] [PubMed] [Google Scholar]
  • 13.Liu B, Dion MR, Jurasic MM, Gibson G, Jones JA. Xerostomia and salivary hypofunction in vulnerable elders: Prevalence and etiology. Oral Surg Oral Med Oral Pathol Oral Radiol. 2012;114(1):52–60. doi: 10.1016/j.oooo.2011.11.014. [DOI] [PubMed] [Google Scholar]
  • 14.Block S. Who is working for minimum wage in Ontario? Toronto: Wellesley Institute; 2013. [Google Scholar]
  • 15.Ontario Agency for Health ProtectionPromotion Public Health Ontario. Report on Access to Dental Care and Oral Health Inequalities in Ontario. Toronto: Queen’s Printer for Ontario; 2012. [Google Scholar]
  • 16.Chi DL, Tucker-Seeley R. Gender-stratified models to examine the relationship between financial hardship and self-reported oral health for older US men and women. Am J Public Health. 2013;103(8):1507–15. doi: 10.2105/AJPH.2012.301145. [DOI] [PMC free article] [PubMed] [Google Scholar]

Articles from Canadian Journal of Public Health = Revue Canadienne de Santé Publique are provided here courtesy of Springer

RESOURCES