Background
Many older LGBTQ2S+ clients have experienced poor treatment in their lifetimes. Many grew up in a time when identifying as LGBTQ2S+ was considered a criminal offence or a mental health condition. Many suffered social isolation, family rejection, abuse, job loss or even imprisonment. Some LGBTQ2S+ clients have experienced stigma and discrimination when trying to access healthcare services. In Canada, 13% of Canadians identify as sexual and gender diverse, including over 500,000 Albertans and 15,000 seniors. Alberta media and patient feedback reports that some continuing care clients who identify as LGBTQ2S+ feel the need to hide their true identify to avoid bullying and harassment and to feel safer while in care, and to receive equal care services. The overall goal of this Alberta Health Services initiative to develop awareness resources for continuing care healthcare providers was to increase awareness and knowledge for creating safer and welcoming spaces for sexual and gender minority (LGBTQ2S+) people in Alberta continuing care settings, including home care, designated supportive living, and long-term care.
Methods
Many older LGBTQ2S+ clients have experienced poor treatment in their lifetimes. Many grew up in a time when identifying as LGBTQ2S+ was considered a criminal offence or a mental health condition. Many suffered social isolation, family rejection, abuse, job loss or even imprisonment. Some LGBTQ2S+ clients have experienced stigma and discrimination when trying to access healthcare services. In Canada, 13% of Canadians identify as sexual and gender diverse, including over 500,000 Albertans and 15,000 seniors. Alberta media and patient feedback reports that some continuing care clients who identify as LGBTQ2S+ feel the need to hide their true identify to avoid bullying and harassment and to feel safer while in care, and to receive equal care services. The overall goal of this Alberta Health Services initiative to develop awareness resources for continuing care healthcare providers was to increase awareness and knowledge for creating safer and welcoming spaces for sexual and gender minority (LGBTQ2S+) people in Alberta continuing care settings, including home care, designated supportive living, and long-term care.
Results
Education participants reported 85% better awareness and 84% improved knowledge to create safer and more welcoming care environments. Project volunteers reported the project materials would make a meaningful difference to the lives of sexual and gender diverse patients. Recommendations were made for additional resources to support continuing care provider organizations to implement the awareness resources, adding more scenario-based examples, as well as developing resources for clients and their families. These additional materials are currently under development.
Conclusions
In Alberta, resources have been developed to start the conversation and support healthcare providers to create safer and more welcoming continuing care services for clients who identify as sexual and gender diverse. Initial feedback through participant surveys has been generally positive.