Abstract
What are we talking about when we talk about value?
In 2006, Michael Porter and Elizabeth O. Teisberg published; Redefining Health Care, Creating Value-Based Competition on Results, Harvard Business School Press. Affirming that payers and providers, including doctors and nurses, are very concerned in demonstrating that they work a lot, and very little, or nothing, in assessing what their work contributes to the health of people and communities.
Michael Porter is famous in the business world for his work on competitiveness based on the value of products and services. He has introduced this concept in the provision of health services, all summarised in a phrase: Health systems should seek to obtain the maximum possible value for the health of people for every dollar they spend. However, to define the value in healthcare, the patient must be introduced into the equation, so, in Porterian terms, the value is the perception that people have about clinical effectiveness and the costs of therapeutic processes.
Clinical effectiveness is measurable from epidemiology (to be readmitted to a hospital fewer times or living longer); value, on the other hand, is reflected by people’s experience. We need to ask questions such as do patients with advanced diseases want to live longer, or they want to enjoy the highest quality of life possible. Depending on the response, we can develop different delivery models.
What is value-based healthcare?
According to NEJM Catalyst, Value-based healthcare is a healthcare delivery model in which providers, including hospitals and physicians, are paid based on patient health outcomes (https://catalyst.nejm.org/doi/full/10.1056/CAT.17.0558). Under value-based care agreements, providers are rewarded for helping patients improve their health, reduce the effects and incidence of chronic disease, and live healthier lives in an evidence-based way.
How to achieve a Value-Based Healthcare Model
The following six drivers are the key to make a primary health care system a value-based healthcare model:
1. Prioritising patient-centred care.
2. From clinical pathways to care delivery value chains.
3. Promoting the right care and reducing medical overuse.
4. Turning a fragmented model into another integrated model.
5. Creating the enabling environment for healthcare transformation.
6. Fostering community health.
How to develop a Value-Based Community Health
Michael Marmot states that if the determinants of health are mostly social, solutions must also be social, so to improve the quality of community life, political systems require economic, housing, education, security and infrastructure programs (Am J Public Health. 2014;104:S517–S519). Nevertheless, the healthcare system must know how to adjust resources according to the social circumstances of each community and to understand how to provide a health-oriented vision of all the social programs. On the other hand, community health is an intervention model that aims to improve the health of a defined community that should operate from primary care services to adjust their actions to the social reality of each territory.