Abstract
Objectives
Work stress is common in healthcare and reliably predicts negative outcomes, including burnout and lower quality of life (QOL). However, few studies have investigated factors that might attenuate the impact of stress on these negative outcomes. We investigated whether the tendency to be kind to the self during times of difficulty—self-compassion—might buffer the effect of work stress on outcomes.
Methods
Registered nurses (n = 801), physicians (n = 516), and medical students (n = 383) were recruited using convenience sampling in New Zealand. Following consent, participants (N = 1700) completed a survey including the Copenhagen Burnout Inventory, Satisfaction with Life Scale, and Self-Compassion Scale–Short Form.
Results
Across groups, greater work stress consistently predicted greater burnout and lower QOL, while greater self-compassion predicted lower burnout and better QOL. Self-compassion moderated the relationship between stress and burnout in nurses (albeit in the opposite direction to what had been predicted), but not in doctors or medical students.
Conclusions
While self-compassion predicted better outcomes (and may thus represent a target to enhance wellbeing), it strengthened the association between stress and burnout in nurses. How self-compassion impacts the experience of stress and its correlates and why it does so differently in different groups of professionals remains unclear.
Keywords: Healthcare, Self-compassion, Stress, Burnout, Quality of life
Stress—broadly defined as the evaluation of a situation as exceeding coping resources (Folkman 2013)—is common in healthcare professionals (Coomber et al. 2002; Weinberg & Creed 2000). Stress is thought to lead to a range of negative outcomes, including anxiety and depression (Weinberg & Creed 2000), emotional exhaustion (McManus, Winder, & Gordon 2002), strained relationships (Ramirez, Graham, Richards, Gregory, & Cull 1996), lower work satisfaction (Coomber et al. 2002), greater burnout (Visser, Smets, Oort, & de Haes 2003), and lower quality of life (QOL; Su, Weng, Tsang, & Wu 2009). Of the negative outcomes that stress predicts, burnout and QOL are central to professional practice. QOL is inherently important, while burnout has been linked to poorer immune functioning (Nakamura, Nagase, Yoshida, & Ogino 1999) as well as to greater substance abuse (Coomber et al. 2002), sick leave (Anagnostopoulos & Niakas 2010), and compassion-fatigue (Sprang, Clark, & Whitt-Woosley 2007). We focus on burnout rather than compassion fatigue in this study because of concerns about the compassion-fatigue construct (Sinclair, Raffin-Bouchal, Venturato, Mijovic-Kondejewski, & Smith-MacDonald 2017) and its tendency to encourage the study of clinician-centric factors rather than capacitating a systemic evaluation of the factors that may enhance or deter compassion (Fernando & Consedine 2014).
Despite a wealth of evidence linking stress to negative outcomes in healthcare professionals, most work in this area has focused on investigating how external, work-related factors, such as unmet professional standards, inadequate availability of resources, and long and tiring working hours (Coomber et al. 2002; Dellve & Wikström 2009; Happell et al. 2013; Isikhan, Comez, & Zafer Danis 2004; Van Den Tooren & De Jonge 2008; Visser, Smets, Oort, & de Haes 2003) may moderate the links between stress and its negative consequences. While a few studies have considered resilience-type factors—mindfulness and meditation (Jackson, 1999; Shapiro, Brown, & Biegel 2007; Stafford-Brown & Pakenham,2012), and acceptance (Kalichman, Gueritault-Chalvin, & Demi 2000; Stafford-Brown & Pakenham 2012)—the need to identify resiliency-type factors that might ‘buffer’ the association between stress and its negative consequences remains (Dollard & Winefield 1996). Furthermore, there is an ongoing need to identify resiliency-type factors that may (a) act as stress–moderators in samples of healthcare professionals (rather than in other groups), and (b) are amenable to change.
Recent studies of self-compassion—the ability or tendency to respond to the self in times of failure or distress with gentleness, kindness, and understanding (Neff 2003a, b; Neff 2016)—suggests this characteristic is malleable (e.g., Friis, Johnson, Cutfield, & Consedine 2015) and may be of benefit. Self-compassion is a resiliency factor (Neff & McGehee 2010) linked to a large range of psychological outcomes, including less psychopathology (MacBeth & Gumley 2012), depression (Soysa & Wilcomb 2015), stress (Neely, Schallert, Mohammed, Roberts, & Chen 2009), and burnout (Alkema, Linton, & Davies 2008), as well as greater well-being (Zessin, Dickhäuser, & Garbade 2015). Other studies have shown that self-compassion attenuates or ‘buffers’ the association between negative psychological constructs and both mental (e.g., Körner et al. 2015) and physical (e.g., Friis et al. 2015) health outcomes. To this point, however, research has yet to evaluate self-compassion as a potential stress moderator in a large and diverse sample of healthcare professionals.
One recent study found that elements of self-compassion (self-kindness and common humanity) weakened the association between empathic concern and compassion-fatigue in nurses (Duarte, Pinto-Gouveia, & Cruz 2016). However, this study did not specifically test for stress moderation, was specific to (Portuguese) nurses, and had a relatively small (N = 280) and predominantly female (81%) sample. Given systemic culture- and role-related differences between physicians and nurses, a nursing- and sex-based sample is an important limitation of the study.
More fully, there are important differences in the modal cultures that exist in nursing and medicine that might change the way self-compassion is viewed or experienced as well as whether it buffers stress’s effects. First, in contrast to medicine, nursing has traditionally emphasized compassion, deeming it the central tenet of clinical practice (Fry et al. 2013). Conversely, while compassion forms a part of the mandated responsibilities in medicine (Wear & Zarconi 2008), the medical tradition typically views patients’ illnesses and symptoms within the biomedical paradigm (de Zulueta 2013; Mead & Bower 2000).
Second, relative to physicians, nursing culture tends to be more collectively oriented, see institutional shortcomings as explaining variability in clinical practice, and experience protocols as enhancing autonomy (Degeling, Kennedy, & Hill 2001). Nurses prefer working in teams (Degeling et al. 2001) and trainee nurses (more than medical trainees) endorse collective decision-making (Horsburgh, Perkins, Coyle, & Degeling 2006). Cultural differences of this kind likely precede training (Perkins, Horsburgh, & Coyle 2008), with particular personality types appearing differentially likely to choose particular professions (Hardigan & Cohen 1999). Prima facie, such differences may be reflected in different levels of self-compassion across professional groups as well as variation in its links to outcomes.
Third, nurses and physicians occupy different positions in the hierarchies of healthcare and have normatively different responsibilities (Richards et al. 2002; White 2000). Given differences in caseloads, timeframes, and work-related challenges, the sources of work-related stress also likely differ (Eltarhuni 2016). Compared to doctors, nurses occupy positions with lower power (Daiski 2004) as do more recent graduates. Lower work-related autonomy may be particularly salient in ward environments (Mantzoukas & Jasper 2004) or for more recent trainees (Law & Chan 2015). Consequently, the sources of stress may differ between physicians and nurses as well as between more versus less-experienced workers. Professional development, experience, seniority, and ageing may lead to a greater tolerance of perceived failures, complexity, and ambiguity, and greater emotional maturity (Moltu, Binder, & Nielsen 2010), allowing more experienced clinicians (or those with more control over stressors) to more effectively manage stress and/or recognize their lack of infallibility. Thus, although it is unknown at this point, such differences create the possibility that the links between stress and burnout may differ in different groups of workers and/or that self-compassion may have different implications at different stages of development.
The current study documents the associations between self-compassion, stress, burnout, and QOL in a large sample of healthcare workers, testing whether self-compassion buffers the effect of stress on outcomes and evaluating whether any buffering function is comparably evident in samples of doctors, nurses, and medical students. Based on prior work, it was hypothesised that greater stress would predict greater burnout and lower QOL, that greater self-compassion would predict lower burnout and greater QOL, and that self-compassion would buffer (i.e., weaken) the association between stress and outcomes (burnout and QOL). We treat the possibility of differential moderation across groups as an exploratory question.
Method
Participants
Participants for the study included nurses, physicians, and medical students. Participants were recruited from December 2013 to July 2014, from March 2012 to July 2013, and from November 2013 to April 2016, for studies of doctors, nurses, and medical students, respectively. Recruitment employed non-random convenience sampling, with the three samples accessed via a lecture series conducted by one of the authors (A. F.), at medical meetings and hospital grand rounds, contacts and referrals in hospitals and clinics in New Zealand, and e-mails distributed via professional organizations (i.e., District Health Boards, Primary Health Organizations, speciality interest groups, and medical and nursing schools). Inclusion criteria required that participants were practicing as medical professionals, were registered nurses, or were enrolled as medical students in New Zealand. Prospective participants were sent an email containing a link to a description of the study and a 20-min survey.
Participants were drawn from three large scale studies of compassion in healthcare, one of physicians (Fernando & Consedine 2017), one of nurses (Dev, Fernando, Lim, & Consedine 2018), and one of medical students (Dev, Fernando, Kirby, & Consedine 2019). Of the 1700 participants included in this study (Table 1), 47.10% were nurses, 30.40% were physicians, and 22.50% were medical students. Across samples, 74.20% were female. The average age of nurses was 45.46 years, physicians 43.62 years, and of medical students 24.07 years. Nurses averaged 26.11 years of clinical experience, physicians 27.02 years, and medical students 1.06 years. Participants mainly identified as New Zealanders (57.17%), followed by British (11.57%), Chinese (4.27%), Indian (3.60%), South African (2.97%), Filipino (1.83%), and Other (19.0%).
Table 1.
Variable | Nurses (n = 801) | Physicians (n = 516) | Medical Students (n = 383) | Difference (F) | Post hoc |
---|---|---|---|---|---|
Ethnicity | |||||
New Zealander | 67.80% | 42.60% | 61.10% | ||
British | 12.90% | 20.50% | 1.30% | ||
Chinese | 1.50% | 0.60% | 10.70% | ||
Indian | 2.50% | 4.10% | 4.20% | ||
South African | 2.10% | 5.20% | 1.60% | ||
Filipino | 3.70% | 1.00% | 0.80% | ||
Other | 9.00% | 26.00% | 20.00% | ||
% Female | 93.90% | 52.70% | 62.10% | ||
Age | 45.46 (11.80) | 43.62 (11.57) | 24.07 (3.31) | 587.74** | N > P > S |
Years of clinical experience | 26.11 (12.75) | 27.02 (11.63) | 1.06 (0.82) | 814.32** | P, N > S |
Stress | 0.18 (0.86) | − 0.01 (0.76) | − 0.36 (0.68) | 60.91** | N > P > S |
Burnout | 2.74 (0.66) | 2.57 (0.56) | 2.59 (0.53) | 14.63** | N > S, P |
Quality of life | 4.92 (1.34) | 5.30 (1.25) | 5.25 (1.18) | 16.87** | P, S > N |
Self-compassion | 3.24 (0.67) | 3.24 (0.68) | 2.92 (0.67) | 32.72** | P, N > S |
Note. *p < 0.05, **p < 0.01; ‘N’ = nurses, ‘P’ = physicians and ‘S’ = medical students
Procedure
After providing informed consent, the participants completed the survey, which included questions indexing demographics, characteristics of clinical practice, attitudes, and emotions and behaviours regarding patient care. Participation in each study was voluntary and anonymous.
Measures
Background Characteristics
Participants identified as ‘male or female’ and self-assigned to ethnic categories (see Table 1). For doctors and nurses, clinical experience was calculated by subtracting participants’ self-reported year of graduation from the current year and adding 2 years (physicians and nurses begin patient contact in the final 2 years of training in New Zealand). Clinical experience was calculated for medical students by subtracting four from years at medical school, while assuming a ‘0’ for any negative values (given six total years medical training and patient contact only in the last 2 years).
Work Stress
Work stress was assessed using an aggregate of the z-standardized scores of three items indexing patient-load, work-load, and overall work-stress. Participants were asked, ‘How would you characterize your current patient load?’, ‘How would you characterize your overall workload?’, and ‘Overall, how stressful is your work?’. Of these, responses to patient-load- and work-load- related questions were obtained using a five-point scale from ‘too much’ to ‘too little’, while responses to work-stress were obtained using a seven-point scale from ‘not at all’ to ‘very stressful’. The responses to work-load and patient-load variables were reverse-coded before aggregation. The aggregate had adequate internal reliability in each of the samples (Cronbach’s αT = .75; αN = .79; αP = .73; αS = .63).
Burnout
Professional burnout was assessed using the widely-used Copenhagen Burnout Inventory (CBI; Kristensen, Borritz, Villadsen, & Christensen 2005). This scale captures elements of exhaustion, negative job attitudes, and a loss of concern and feeling for patients. Items are rated on a five-point rating scale from 1 (‘never’) to 5 (‘always’), and the scale has robust psychometric properties (Kristensen et al. 2005). Internal reliability is commonly above .80 (Cronbach’s α = .85–.87) and the measure has high face, convergent, divergent, and predictive validity (Kristensen et al. 2005; Robinson, Denny, Milfont, Merry, & Ameratunga 2008). It had strong internal reliability in the samples used in this study (Cronbach’s αT = .91; αN = .92; αP = .90; αS = .89).
Quality of Life
QOL was assessed using the Satisfaction with Life Scale (SWLS; Diener, Emmons, Larsen, & Griffin 1985). The SWLS is a self-report measure of perceived QOL and general life satisfaction, consisting of five items rated on a seven-point scale from 1 (‘strongly disagree’) to 7 (‘strongly agree’). It is psychometrically robust with high internal (Cronbach’s α ≥ .81) and test-retest (r ≥ .77) reliability (Senol-Durak, Durak, & Gencoz 2010), and high face, construct, discriminant, and convergent validity (Senol-Durak et al. 2010). Internal reliability for the total scores was strong for the samples in this study (Cronbach’s αT = .90; αN = .90; αP = .90; αS = .87).
Self-compassion
Self-compassion was assessed using the Self-Compassion Scale–Short Form (SCS–SF; Raes, Pommier, Neff, & Van Gucht 2011). The SCS-SF is a widely-used self-report measure of self-compassion and indexes the ability or tendency to respond to oneself with kindness and understanding in times of failure or distress. The scale has 12 items rated on a five-point scale from 1 (‘almost never’) to 5 (‘almost always’). It has robust psychometric properties; possessing high internal (Cronbach’s α ≥ .80) and face, content, convergent and divergent validity (Neff 2016; Raes et al. 2011). The total score had good internal reliability in the current study (Cronbach’s αT = .85; αN = .84; αP = .86; αS = .86).
Data Analyses
Missing data were imputed using means from the original subsamples. First, Pearson’s and Spearman’s correlations tested the associations between predictors, confounds (age, clinical experience, and sex), and outcomes (Table 2). Greater age and experience have previously been associated with lower stress (Isikhan, Comez, & Zafer Danis 2004), lower burnout (Dev et al. 2019), greater QOL (Wenzel et al. 1999), and greater self-compassion (Dev et al. 2018). Equally, females sometimes report greater stress (Matud 2004), greater burnout (Linzer et al. 2002), lower QOL (Michel, Bisegger, Fuhr, & Abel 2009), and may be less self-compassionate (Neff & McGehee 2010). To assess possible group differences in the univariate correlations, Fisher r-to-z transformation tests (Lowry 2018) were used (Table 2). These tests were not performed for the correlations amongst control variables.
Table 2.
Sample | Age | Experience | Sex | Stress | Burnout | Quality of life | Self-compassion | |
---|---|---|---|---|---|---|---|---|
Age | Nurses | – | .83** | .03 | − .08* | − .23**,c | .02 | .17** |
Physicians | – | .97** | − .08 | − .09* | − .22**,c | − .03 | .22** | |
Medical students | – | .33** | − .03 | − .06 | − .09a, b | .00 | .14** | |
Experience | Nurses | .83** | – | .04 | − .11** | − .22**,b | .05 | .14** |
Physicians | .97** | – | − .08 | − .07c | − .22**,b | − .03c | .22** | |
Medical students | .33** | – | − .04 | − .18**,b | − .10a,b | .10*,b | .15** | |
#Sex | Nurses | .03 | .04 | – | − .03b, c | .00b | .05b,c | − .07* |
Physicians | − .06 | − .07 | – | .16**,a | .17**,a,c | − .13**,a,c | − .10* | |
Medical students | − .04 | − .04 | – | .10*,a | .04b | .17**a, b | − .11* | |
Stress | Nurses | − .08* | − .11** | − .02 | – | .51** | − .11**,b,c | − .06b |
Physicians | − .09* | − .07 | .16** | – | .55** | − .30**,a | − .20**,a | |
Medical students | − .06 | − .18** | .10 | – | .52** | − .31**,a | − .21** | |
Burnout | Nurses | − .23** | − .22** | − .01 | .51** | – | − .36**,c | − .36**,b |
Physicians | − .22** | − .22** | .16** | .55** | – | − .43** | − .45**,a | |
Medical students | − .09 | − .10 | .03 | .52** | – | − .45**,a | − .40** | |
Quality of life | Nurses | .02 | .05 | .05 | − .11** | − .36** | – | .43**,b |
Physicians | − .03 | − .03 | − .14** | − .30** | − .43** | – | .32**,a | |
Medical students | .00 | .10* | .15** | − .31** | − .45** | – | .38** | |
Self-compassion | Nurses | .17** | .14** | − .08* | − .06 | − .36** | .43** | – |
Physicians | .22** | .22** | − .10* | − .20** | − .45** | .32** | – | |
Medical students | .14** | .15** | − .12* | − .21** | − .40** | .39** | – |
*p < 0.05
**p < 0.01
#Spearman’s Rank-Order correlation; sex coded such that 0 = male and 1 = female
aDifferent from nurses
bDifferent from physicians
cDifferent from medical students at p < .05, using Fisher r-to-z transformation
Second, to test the primary hypotheses, two-step multiple regressions were used to examine the relationships between stress and its negative consequences (greater burnout and lower QOL) and to test for main or moderation effects associated with self-compassion. Together with control variables, z-standardized stress and self-compassion scores were entered in Step 1. To test the possibility of self-compassion mitigating the association between stress and its negative consequences, the interaction between the stress and self-compassion scores was entered in Step 2. To facilitate interpretation of possible moderation, a ‘simple slopes’ graph (Dawson 2013) was used. To prevent possible multicollinearity, only clinical experience was included in the regressions, rather than both age and clinical experience. To preliminarily test for potential differences in the association between self-compassion and outcomes across samples, models were run separately for nurses, doctors and medical students (Tables 3 and 4).
Table 3.
Sample | B | Standard error | Standardized beta | Squared part correlations | B | Standard error | Standardized beta | Squared part correlations | |
---|---|---|---|---|---|---|---|---|---|
Burnout | Quality of Life | ||||||||
Nursing sample | (Constant) | 4.00 | 0.18 | 1.29 | 0.42 | ||||
#Sex | − 0.06 | 0.08 | − 0.02 | 0.0005 | 0.46 | 0.18 | 0.08* | 0.0066 | |
Experience | − 0.01 | 0.00 | − 0.13** | 0.0153 | 0.00 | 0.00 | −0.02 | 0.0006 | |
Stress | 0.08 | 0.11 | 0.11 | 0.0005 | 0.03 | 0.25 | 0.02 | 0.0000 | |
Self-compassion | − 0.32 | 0.03 | − 0.32** | 0.0989 | 0.88 | 0.07 | 0.44** | 0.1802 | |
Self-compassion × Stress | 0.09 | 0.03 | 0.37** | 0.0056 | − 0.05 | 0.07 | − 0.10 | 0.0004 | |
Physician sample | (Constant) | 3.51 | 0.12 | 4.25 | 0.31 | ||||
#Sex | 0.05 | 0.04 | 0.05 | 0.0021 | − 0.21 | 0.10 | − 0.08* | 0.0068 | |
Experience | − 0.01 | 0.00 | − 0.11** | 0.0115 | − 0.01 | 0.00 | − 0.12** | 0.0128 | |
Stress | 0.43 | 0.12 | 0.58** | 0.0140 | − 0.47 | 0.32 | − 0.29 | 0.0035 | |
Self-compassion | − 0.27 | 0.03 | − 0.33** | 0.0985 | 0.53 | 0.08 | 0.29** | 0.0755 | |
Self-compassion × Stress | − 0.02 | 0.04 | − 0.11 | 0.0005 | 0.02 | 0.10 | 0.05 | 0.0001 |
Note. *p < 0.05, **p < 0.01; #sex coded such that 0 = male and 1 = female. Sample 1 = Nurses, 2 = Physicians
Table 4.
B | Standard error | Standardized beta | Squared part correlations | |
---|---|---|---|---|
Burnout | ||||
(Constant) | 3.50 | 0.15 | ||
#Sex | − 0.07 | 0.05 | − 0.06 | 0.0040 |
Experience | 0.01 | 0.03 | 0.02 | 0.0003 |
Stress | 0.17 | 0.16 | 0.22 | 0.0021 |
Self-compassion | − 0.23 | 0.04 | − 0.29** | 0.0567 |
Self-compassion × Stress | 0.07 | 0.05 | 0.27 | 0.0031 |
Quality of Life | ||||
(Constant) | 2.29 | 0.36 | ||
#Sex | 0.57 | 0.12 | 0.23** | 0.0502 |
Experience | 0.02 | 0.07 | 0.01 | 0.0001 |
Stress | − 0.55 | 0.39 | − 0.31 | 0.0042 |
Self-compassion | 0.63 | 0.10 | 0.35** | 0.0859 |
Self-compassion × Stress | 0.02 | 0.13 | 0.04 | 0.0001 |
Note. *p < 0.05, **p < 0.01; #sex coded such that 0 = male and 1 = female
Results
Univariate Correlations
In terms of the primary variables: in nurses, greater stress was associated with greater burnout and lower QOL; greater self-compassion was associated with lower burnout and greater QOL. In physicians, greater stress was associated with greater burnout, lower QOL, and lower self-compassion; greater self-compassion was associated with lower burnout and greater QOL. In medical students, greater stress was associated with greater burnout, lower QOL and lower self-compassion; greater self-compassion was associated with lower burnout and greater QOL (Table 2).
Between-group Contrasts of Univariate Correlations
In terms of the primary variables, Fisher r-to-z transformation-based comparisons (Table 2) revealed that the association between stress and QOL was stronger in nurses than in physicians (z = 3.52, p < .001) or medical students (z = 3.37, p < .001). The association between stress and self-compassion was stronger in nurses than in physicians (z = 2.52, p = .006). The association between burnout and QOL was stronger in nurses than in medical students (z = 1.73, p = .042). The association between burnout and self-compassion was stronger in nurses than in physicians (z = 1.91, p = .028). The association between self-compassion and QOL was stronger in nurses relative to physicians (z = 2.27, p = .012).
Primary Results
Nurses: Burnout
At Step 1, the regression model explained 37.72% of the variance in burnout in nurses, F(4,796) = 120.54, p < .01. Lower experience (β = − 0.13, p < .01), greater stress (β = 0.47, p < .01), and lower self-compassion (β = − 0.31, p < .01) predicted greater burnout. At Step 2, the interaction between stress and self-compassion was added to the model. The model then explained 38.28% of the variance in burnout, F(5,795) = 98.63, p < .01, an increase of 0.56%, R2Δ = 0.01, FΔ(1795) = 7.22, p < .01. Having less clinical experience and lower self-compassion continued to predict greater burnout; while the interaction between stress and self-compassion was also significant. In contrast to expectation, however, the association between stress and burnout was stronger (having a steeper slope) in those with greater self-compassion (see Table 3; Fig. 1). Interpretatively, the protective effect of greater self-compassion was reduced at higher levels of stress.
Nurses: Quality of Life
At Step 1, the regression model explained 19.75% of the variance in QOL among nurses, F(4,796) = 48.99, p < .01. Being female (β = 0.08, p = .011), lower stress (β = − 0.08, p = .010), and greater self-compassion (β = 0.43, p < .01) predicted greater QOL. At Step 2, the model explained 19.80% of the variance in QOL, F(5,795) = 39.25, p < .01, a non-significant increase of 0.05%, R2Δ = 0.00, FΔ(1795) = 0.44, p = .506. Being female and greater self-compassion continued to predict greater QOL, while the interaction between stress and self-compassion was non-significant, indicating that the association between stress and QOL did not vary as a function of self-compassion in nurses (Table 3).
Physicians: Burnout
At Step 1, the regression model explained 44.09% of the variance in burnout in physicians, F(4,511) = 100.72, p < .01. Having lower experience (β = − 0.11, p < .01), greater stress (β = 0.47, p < .01), and lower self-compassion (β = − 0.33, p < .01) predicted greater burnout. At Step 2, the model explained 44.13% of the variance in burnout, F(5,510) = 80.58, p < .01, a non-significant increase of 0.04%, R2Δ = 0.00, FΔ(1510) = 0.45, p = .502. Having less experience, greater stress, and lower self-compassion continued to predict greater burnout, while the interaction between stress and self-compassion was non-significant, indicating that the association between stress and burnout did not vary as a function of self-compassion in physicians (Table 3).
Physicians: Quality of Life
At Step 1, the regression model explained 17.91% of the variance in QOL among physicians, F(4,511) = 27.88, p < .01. Being male (β = − 0.08, p = .040), lower experience (β = − 0.12, p < .01), lower stress (β = − 0.24, p < .01), and greater self-compassion (β = 0.29, p < .01) predicted greater QOL. At Step 2, the model explained 17.92% of the variance in QOL, F(5,510) = 22.28, p < .01, a non-significant increase of 0.01%, R2Δ = 0.00, FΔ(1510) = 0.06, p = .802. Being male, having less clinical experience, and greater self-compassion continued to predict greater QOL, while the interaction between stress and self-compassion was non-significant, indicating that the association between stress and QOL did not vary as a function of self-compassion in physicians (Table 3).
Medical Students: Burnout
At Step 1, the regression model explained 37.97% of the variance associated with burnout in medical students, F(4,348) = 53.26, p < .01. Greater stress (β = 0.47, p < .01) and lower self-compassion (β = − 0.32, p < .01) predicted greater burnout. At Step 2, the model explained 38.28% of the variance in burnout, F(5,347) = 43.05, p < .01, a non-significant increase of 0.31%, R2Δ = 0.00, FΔ(1347) = 1.76, p = .185. Lower self-compassion continued to predict greater burnout, while the interaction was non-significant, indicating that the association between stress and burnout did not vary as a function of self-compassion in medical students (Table 4).
Medical Students: Quality of Life
At Step 1, the regression model explained 25.66% of the variance associated with QOL in medical students, F(4,348) = 30.03, p < .01. Being female (β = 0.23, p < .01), reporting lower experience (β = − 0.12, p < .01), lower stress (β = − 0.27, p < .01), and greater self-compassion (β = 0.35, p < .01) predicted greater QOL. At Step 2, the model explained 25.67% of the variance in QOL, F(5,347) = 23.97, p < .01, a non-significant increase of 0.01%, R2Δ = 0.00, FΔ(1347) = 0.03, p = .863. Being female and reporting greater self-compassion continued to predict greater QOL, while the interaction between stress and self-compassion was non-significant, indicating that the association between stress and QOL did not vary as a function of self-compassion in medical students (Table 4).
Discussion
In extending prior research examining how stress may contribute to burnout and impaired QOL in healthcare worker populations and testing for possible protective factors, this study found the expected association in which greater stress predicted greater burnout and lower QOL in all three groups, albeit with some variation in magnitude. In seeking to identify resiliency-type factors that might buffer against the ill-effects of stress, analyses suggested that greater self-compassion consistently predicted lower burnout and greater QOL in all three groups although the magnitude of this association did vary. However, self-compassion only moderated the relationship between stress and burnout in the nursing sample and did so in a counterintuitive direction; surprisingly, the ‘protective’ effect of self-compassion was reduced at higher levels of stress in this group. Below, these findings are revisited in relation to prior literature, some preliminary interpretations are offered, study limitations are discussed, and directions for future study are given.
In terms of the primary findings, greater stress predicted greater burnout and lower QOL across samples of physicians, nurses, and medical students. Prior studies have also found that stress predicts greater burnout (Visser et al. 2003), and lower QOL (Su et al. 2009). Equally consistent with previous literature, self-compassion predicted lower stress (Neely et al. 2009), lower burnout (Alkema et al. 2008), and greater QOL (Van Dam Sheppard, Forsyth, & Earleywine, 2010) across groups, although the strength of the associations varied somewhat. Theory suggests that more self-compassionate individuals manage stress more effectively (Alkema et al. 2008; Vigna, Poehlmann-Tynan, & Koenig 2017), potentially via a greater reliance on positive cognitive restructuring and less avoidance and escape (Allen & Leary 2010), a greater ability to disengage from unfruitful goal pursuit and redirect energy towards alternative goals (Neely et al. 2009), greater self-acceptance and kindness in the face of perceived inadequacy (Neely et al. 2009), and/or more balanced, adaptive and flexible coping strategies (Kyeong 2013; Sirois, Molnar, & Hirsch 2015). Although these data are cross-sectional and the exact mechanisms remain unclear, self-compassion consistently predicted better outcomes in all three samples of healthcare workers, suggesting it may be a useful target for intervention in these highly stressed groups.
Less consistent with previous evidence demonstrating the potency of self-compassion as a mitigator of negative outcomes (Alkema et al. 2008), was the finding that while self-compassion moderated the relationship between stress and burnout in the nursing sample, it did so in a counterintuitive manner. Rather than weakening the association between stress and burnout, this association was stronger amongst nurses. In considering this finding further, it is important to consider both (a) why moderation was present in nurses but not in other groups, and (b) why self-compassion strengthened (rather than weakened) the association.
While little is known about self-compassion in the healthcare professions, it may be that this finding reflects differences between nursing and medicine. Broadly speaking, self-compassion may be considered more important in nursing. Relative to medicine, nursing has been described as having a more compassion-focussed professional culture (Boyle 2011), with other important differences in power and status (Daiski 2004) and the modal personality types gravitating towards the two professions (Hardigan & Cohen 1999). Such differences may help create or reinforce differences in how important self-compassion is seen as being, how it viewed, and thus how it relates to outcomes across different professional groups. Equally, because compassion is arguably more central to nursing, it may be that nurses are better equipped or trained to recognize the extent to which they are (or are not) being compassionate towards themselves and can provide more accurate self-compassion-related self-report data.
Additionally, given that nurses reported greater levels of burnout than physicians and medical students and self-compassion was more closely associated with burnout at the univariate level amongst nurses, it may be that self-compassion has a greater level of burnout to ‘work with’ (statistically speaking), allowing the moderation to be significant. However, the fact that the protective effect of self-compassion on stress was reduced at higher stress levels suggests such an interpretation to be unlikely or, at least, incomplete. Finally, although participant sex was covaried in analyses, sex differences in psychological characteristics may also be important. Women generally report lower self-compassion (Neff & McGehee 2010), greater stress (Matud 2004) and greater burnout (Linzer et al. 2002) than men. Thus, because the nursing sample in the current study was primarily female (93.90%), it is unclear whether the patterns observed in the nursing sample reflect its gender composition or factors specific to nursing itself.
More broadly, it is worth underscoring the fact that prior studies have typically shown that self-compassion weakens the association between ‘negative’ elements of psychological functioning and either psychological (Körner et al. 2015) or physical health outcomes (Friis et al. 2015). As noted, however, other studies have found different patterns of moderation. In one study, for example, self-compassion moderated the relationship between academic burnout and psychological well-being such that an association was more strongly evident at higher levels of self-compassion (Kyeong 2013). In accordance with this study, and contrary to our expectations, greater self-compassion was associated with a stronger relationship between stress and burnout in the current study.
Given the absence of data linking self-compassion to outcomes in samples of this kind, the reasons for such an association are unclear. In beginning to understand and interpret these findings, it is worth recalling univariate differences in the correlates of experience, sex, and self-compassion across the three groups. Specifically, greater experience was only associated with greater QOL in students, but not nurses or physicians, and was associated with lower stress in nurses and medical students, but not physicians. Equally, self-compassion was associated with lower stress in medical students and physicians, but not nurses (see Table 2). Additional differences were found in the magnitude of the association amongst the constructs measured here, with global differences broadly evidenced between nurses versus those from a medical background (physicians and medical trainees). Thus, even at the univariate level, differences in how self-compassion and stress related to other variables were seen.
Interpretatively, two possibilities are evident. First, it may be that self-compassion is differentially associated with perfectionist traits (Neff, Rude, & Kirkpatrick 2007; Stoeber, Otto, & Dalbert 2009) in nurses, that some nurses fail to recognize their lack of self-kindness (Neff 2003a), or that data reflect a tendency for more self-compassionate nurses to view themselves as ‘omnipotent rescuers’ (Benson & Magraith 2005). Evidence suggests that ‘obsessively passionate’ people are prone to believing that self-compassion could lead to weakness and mediocrity or prevent them from attaining their goals (Gilbert & Procter 2006; Sutherland et al. 2014). Hence, it may be that ‘obsessive passion’ in nurses leads to a portion of this sample feeling (or reporting) less burnt out as a result (Schellenberg et al. 2019).
Second, it may be that the sources of stress systematically differ across the three samples. As noted, nurses typically have lower status and control in their working environments and it may be that the sources of stress (e.g., patients, clinical duties, schedules, management) are such that self-kindness is not of benefit. In such a case, the importance of receiving compassion from others should be emphasized further, given its effectiveness in buffering against the depressive effects of self-criticism (Hermanto et al. 2016). Prior work clearly demonstrates that the effects of controllable vs. uncontrollable stress are different (Breier et al. 1987), perhaps because control perceptions lead to the belief that future threats can be minimized (Miller 1979). For example, it has been shown that it is uncontrollable (rather than controllable) events that best predict illness (Stern, McCants, & Pettine 1982). Although there was no direct measure of controllability in this study, stress was less closely linked to QOL and self-compassion in nurses (Table 2) perhaps implying that the stressors being experienced by nurses differ in some way from those experienced by doctors or medical students. Thus, while nurses report greater stress and burnout, it may be that their stressors are differentially comprised of events (e.g., administrative complexities, competing job demands, patient issues) over which they have little control. Prima facie, managing the self’s response to certain types of internal difficulties via self-compassion may be more relevant or efficacious than for ‘events’ that have a greater external component or are inherently less controllable.
Limitations and Future Research Directions
Although this study makes several useful contributions to the literature and employs a large sample, the extent to which findings will generalize to other populations of healthcare professionals is unclear. The study also has a few major limitations—a reliance on self-report measures, use of a cross-sectional and observational design, use of a non-standardized three-item measure of work stress, and the absence of measurement specifically identifying the particular types of stress and self-compassion of relevance. Reliance on self-report may inflate the associations amongst measures (Podsakoff, MacKenzie, & Podsakoff 2012) and measures of work stress, burnout, QOL, and self-compassion may be subject to social desirability, self-presentational, and recall biases (Podsakoff & Organ 1986; Podsakoff et al. 2012). Although self-compassion and QOL may be difficult to access outside of-self-report, alternate measures such as the Implicit-Association Test (Greenwald, McGhee, & Schwartz 1998) or behavioural measures are worth considering. The cross-sectional and observational design does not allow the direction of causation in the associations between stress, burnout, QOL, and self-compassion to be determined. The non-standardized (but face valid) three-item measure of work stress used in the study might not possess the same level of construct or content validity as a broader or more extensively validated measures of stress (such as the Perceived Stress Scale; Cohen 1994) and different types of stress might be more or less usefully managed with self-compassion. Future studies examining the possible stress-moderating effects of self-compassion in healthcare would benefit from incorporating standardized stress measures capturing different types of stress.
Finally, because the short form of the SCS was employed, analyses were unable to evaluate the possibility that specific elements of either stress or self-compassion are relevant. Of the two, focussing on the specific elements of self-compassion is especially important, given that there are several major ways in which it can be conceptualized (i.e., kindness, common humanity and mindfulness; Germer & Neff 2013), with evidence also indicating that compassion and kindness too may be distinct constructs (Gilbert, Basran, MacArthur, & Kirby 2019). It is also possible that the observed interaction (or lack thereof) between self-compassion and stress in predicting outcomes may be different for different elements of the global self-compassion construct and/or various types of stress. These would be fertile avenues for future research, along with (a) a deeper consideration of how specialization is relevant to the professional dynamics linking stress and self-compassion to outcomes, and (b) a focus on fears regarding self-compassion (e.g., Hermanto et al. 2016; Miron, Sherrill, & Orcutt 2015).
In summary, despite its limitations and unexpected findings, the study contributes to existing studies by (a) documenting the associations between stress, burnout, QOL, and self-compassion in large samples of healthcare personnel and (b) testing for variation in the moderating effect of self-compassion across professions. In documenting these findings, the study may also contribute towards raising awareness in health professionals regarding the ways in which their stress may manifest itself in their professional practice and how self-compassion may (and may not) facilitate more effective stress management.
Author Contributions
VD analysed the data and collaborated in the design and writing of the study. ATF coordinated the data collection process and collaborated in design and the writing of the study. NSC collaborated in, and supervised, design, data analysis, and study write-up.
Compliance with Ethical Standards
The authors declare that they have no conflict of interest. All procedures performed in the three studies involving human participants were in accordance with the ethical standards of the institutional research committee (University of Auckland Human Participants Ethics Committee; Reference number: 7640) and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards. General support for the studies was provided by the University of Auckland; however, the organization had no direct input into study design, research questions, data collection, analyses, or interpretation. Informed consent was obtained from all individual participants included in the three studies.
Footnotes
Publisher’s Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
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