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. 2020 Nov 3;324(17):1737–1746. doi: 10.1001/jama.2020.18977

Table 4. Participant Satisfaction With Online Program and Population Health Management Support.

Combined intervention (n = 298) Online program only (n = 216)
6 mo 12 mo 6 mo 12 mo
No. patients completing survey 196 176 125 127
Satisfaction with online program, No. (%)
Very satisfied 54 (27.6) 51 (29.9) 25 (20.0) 23 (18.1)
Satisfied 60 (30.6) 48 (27.3) 42 (33.6) 38 (29.9)
Neutral 44 (22.5) 53 (30.1) 33 (26.4) 42 (33.1)
Would recommend online program to family or friends, No. (%)
Definitely 91 (46.4) 82 (46.6) 53 (52.4) 49 (38.6)
Probably 66 (33.7) 57 (32.4) 42 (33.6) 43 (33.9)
Satisfaction with support or outreach related to online program, No. (%)
Very satisfied 37 (18.9) 37 (21.0)
Satisfied 49 (25.0) 42 (23.9)
Neutral 77 (39.3) 69 (39.2)