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Journal of the American Medical Informatics Association: JAMIA logoLink to Journal of the American Medical Informatics Association: JAMIA
. 2020 Jun 22;27(7):1166–1172. doi: 10.1093/jamia/ocaa069

Teledentistry in the diagnosis of oral lesions: A systematic review of the literature

Anacláudia Pereira da Costa Flores o1, Samara Andreolla Lazaro o1, Cynthia Goulart Molina-Bastos o2, Verônica Lucas de Oliveira Guattini o2, Roberto Nunes Umpierre o2,o3, Marcelo Rodrigues Gonçalves o2,o4, Vinicius Coelho Carrard o1,o2,o5,
PMCID: PMC7647318  PMID: 32568392

Abstract

Objective

The purpose of this systematic review is to summarize information on the use of teledentistry in the diagnosis of oral lesions.

Materials and Methods

A systematic literature search conducted in August 2018 included articles published until December 2018 in 4 databases. Two reviewers evaluated the search results separately. If they were uncertain as to whether to include an article, a third reviewer made the final decision. Studies related to the diagnosis of oral lesions using teledentistry were included. The methodological quality of the studies was analyzed using the Quality Assessment of Studies of Diagnostic Accuracy.

Results

Eleven articles were included in the study. The selected articles were published between 1999 and 2018, predominantly in developing countries. The professionals acting as patient examiners are dental students and dentists, as well as other health professionals. Most of the patients evaluated in the studies were from rural populations or locations distant from large centers. The tools used to obtain patient data were smartphones, videoconference, email, questionnaires, histopathological exams, and telemedicine applications and systems. Most studies concluded that there is a high level of agreement between teledentistry and clinical consultation and that the use of this resource for diagnostic purposes can reduce costs and the travel time to consult a specialist personally. Nine of the 11 studies were of good quality.

Conclusions

Teledentistry has the potential to improve the care quality related to diagnosis and management of oral lesions, shortening distances between patients who need specialized diagnoses and specialists.

Keywords: teledentistry, oral diseases, diagnosis, oral medicine, oral medicine

INTRODUCTION

Teledentistry can be generically described as the use of information technology in dental practice, education, research, and management. It has provided access to dental care in rural and geographically disadvantaged areas. Moreover, it provides clinical support to dentists of different specialties and aims to improve the health care provided to the population.1,2 The type of interaction provided by teledentistry classifies it as synchronous or asynchronous. In asynchronous teledentistry, the information can be recorded for later analysis, as in an email. In synchronous teledentistry, the interaction is in real time (eg, a videoconference).3

The major benefit of teledentistry is to reduce health inequalities, promote better access to expert opinion, optimize time and quality, and reduce waiting lists.1,3 Patients should have faster access to diagnosis and management of their health conditions with the incorporation of teledentistry in oral health services, with more convenience and less traveling to health centers. Moreover, teledentistry provides access to various types of health care (primary, secondary, and tertiary), improves quality of life, promotes professional education, improves tele-education programs, and reduces health costs.1–3

Teleconsultation allows professionals from different specialties to discuss diagnosis, treatment plan, and preservation, contributing to a greater resolution of clinical cases.4 The difficult diagnosis of oral lesions is one of the causes for delayed diagnosis of oral cancer.5 In this sense, by providing communication between clinical dentists and specialists, teledentistry helps in the early diagnosis of malignant lesions, providing faster measures for the treatment of oral cancer and increasing the efficiency and effectiveness of the treatment.2

Teledentistry has evolved in recent years, with especial emphasis on interactive tele-education, tele-assistance, and multicentric research production.4 However, the subject has not been sufficiently studied so far, particularly regarding oral lesions.2,3,6–9 The objective of this systematic review is to survey existing information on the use of telediagnosis in oral medicine.

MATERIALS AND METHODS

This study follows the criteria recommended by PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses)10 and was included in the PROSPERO (International Prospective Register of Ongoing Systematic Reviews) database (CRD42018107002).

Literature research

The following databases were accessed: PubMed, Embase, LILACS (Latin American and Caribbean Literature in Health Sciences, and SUMSearch. The CAPES (bancodetes.capes.gov.br/) and Google Scholar databases were used to identify additional gray literature. The keywords were defined by specific descriptors: Medline (MeSH [Medical Subject Headings]), Embase (Emtree), LILACS (DeCS [Descriptors in Health Sciences]), SUMSearch (MeSH), and CAPES (DeCS), with combinations of the following terms: “oral medicine,” “disease, mouth,” “diseases, mouth,” “mouth disease,” “oral diseases,” telemedicine, “mobile health,” “health, mobile,” mhealth, telehealth, ehealth, teledentistry, diagnosis, “diagnoses and examinations,” “examinations and diagnoses,” education, workshops, “training programs,” “program, training,” “programs, training,” “training program,” “educational activities,” “activities, educational,” “activity, educational,” “educational activity,” “literacy programs,” and “literacy program.” In addition, manual searches of the reference lists of all selected studies were performed to identify other eligible studies.

Eligibility criteria

No limits were placed on type or language of the study. Original articles published until December 2018 on the diagnosis of oral lesions by teledentistry were considered eligible for inclusion. Nonoriginal articles (reviews, editorials, letters, comments, and book chapters) were excluded.

Data review and extraction

The initial selection was based on the evaluation of titles and abstracts, followed by full text analysis by 2 authors (APdCF, SAL). Discrepancies related to inclusion and exclusion were analyzed by a third examiner (VCC). Articles meeting the inclusion criteria were retained.

The first author (APdCF) extracted the data (first author, year, database, type of teledentistry, country, professionals involved, journals, methods, and main results) from the full texts, and the other reviewer (SAL) independently verified the extracted data.

Bias risk and quality evaluations

The bias risk and quality analyses of the study were performed independently by 2 authors (APdCF, SAL) using the Quality Assessment of Diagnostic Accuracy Studies questionnaire (Table 1).11 This questionnaire is a tool widely to assess the quality of diagnostic accuracy studies individually used in a systematic review in terms of potential risks of bias and applicability. It is structured in a list of 14 questions that are answered by “yes,” “no,” or “uncertain.” In order to answer such questions, in addition to the analysis of the studies, the description of each item was evaluated in detail according to Whiting et al.12

Table 1.

Evaluation of the quality of diagnostic accuracy studies (Quality Assessment of Diagnostic Accuracy Studies questionnaire)11

Item Description
1 Patient representation
2 Clear selection criteria
3 Reference standard for classifying the target condition
4 Enough time between the reference standard and the test
5 The sample is checked using a reference standard
6 Patient receives the same reference standard
7 Independent reference standard
8 Test described in detail
9 Reference standard described in detail
10 Results interpreted without knowledge of index test
11 Reference standard results interpreted without the knowledge of the index test
12 Available clinical data
13 Intermediate/uninterpretable results reported
14 Explained exclusions

RESULTS

The search with the terms used in the 3 databases and in the gray literature resulted in 173 articles, excluding all duplicated articles in the searched databases. Among them, 81 were excluded and 57 were included in the analysis by the examiners (agreement rate of 79.8%). Discrepancies in relation to inclusion and exclusion of the article in the study were assessed by a third examiner (VCC), who decided to include 17 of 35 remaining articles.

After reading the titles and abstracts, 74 articles were selected for full reading. After the review of 74 studies, only 11 articles met the selection criteria and were included in the review (Figure 1).

Figure 1.

Figure 1.

PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) flowchart summarizing the systematic review process.

The publication dates of the 11 selected articles ranged from 1999 to 2018. Most studies were conducted in Brazil (n = 6) and the United Kingdom (n = 2). The professionals involved in the research as patient examiners vary from doctors, nurses, and nutritionists to dental students, general practitioners, and specialists. Most of the journals in which the articles were published are in the field of telemedicine (n = 5). The journals that were not in the field of telemedicine were national (Brazilian, British, and American), with the exception of an Italian article that was published in an international magazine. In most studies, the sample came from rural areas or remote locations. The study from India used patients with risk behavior for oral cancer compared with a population of selected cases from the clinic of the reference center studied. The type of action was asynchronous in most studies (n = 10). Only 1 study combined synchronous and asynchronous action.5 Synchronous case discussion has not been reported so far. The tools used to obtain patient data were clinical photographs and image exam photographs taken with a smartphone, videoconference, email, questionnaires, histopathological exams, and telemedicine applications and platforms. In general, the studies were cross-sectional, with only 1 paired clinical trial.13 Most studies concluded that there is good agreement between teledentistry and clinical consultation, demonstrating good accuracy. Some studies concluded that teledentistry provides more access to dental care for the rural population, reducing travel time for specialized consultations (Table 2).

Table 2.

Data extracted from the studies evaluated

Author (year), country Objective of the study Professional Target population Results and comments
Leão et al (1999),13 United Kingdom To determine the acceptability of recording and transmitting clinical images of patients with oral lesions via Internet Qualified clinical and nonclinical dentists Dental school patients (n = 60)
  • A total of 75% considered the procedure comfortable and not unpleasant.

  • Most patients (n = 13 of 20) indicated that the procedure helped them understand the clinical problem.

Eastman Dental Institute
Torres-Pereira et al (2008),14 Brazil To evaluate the feasibility of remote diagnosis of oral diseases using the transmission of digital images by email Dentists and oral medicine specialists Rural population of a primary health care service
  • In 88% of cases, at least 1 consultant provided the correct diagnosis.

  • Distant diagnosis can be effective and benefit primary healthcare clinics.

Bradley et al (2010),15 New Zealand To evaluate the feasibility of using teledentistry to reference cases of oral lesions using a teledentistry prototype Dentists and specialists (dentists) Dental clinic community patients (n = 41)
  • Advantages: reduction of anxiety, possibility of providing provisional diagnosis quickly, opportunity to be in a familiar environment.

  • It is cost-effective.

  • Only 20% of patients require emergency hospital treatment.

Blomstrand et al (2012),16 Sweden To streamline the consultation process, improve the skills of the professionals involved, and promote cost reduction actions Oral hygiene technicians, dentists, and consultants Dental school patients (n = 10)
  • Remote consultation could provide treatment without the need for referral to a presential consultation.

  • Teledenstistry allows fast and economical service.

Torres-Pereira et al (2013),17 Brazil To evaluate the applicability of telediagnosis in oral medicine through the transmission of clinical images by email Applicators: dentists Dental school patients (n = 60)
  • Substantial agreement (kappas = 0.669 and 0.574)

  • Favorable to use of telediagnosis.

  • Two remote specialists are recommended.

Consultants: specialists in oral medicine
Birur et al (2015),18 India To develop a mobile phone–based platform for risk stratification and evaluation of oral lesions Dentists and specialists (dentists) Rural patients and people exposed to risk factors for oral cancer (n = 191) Telediagnosis for oral lesions optimizes professional resources in the early detection of asymptomatic and neoplastic lesions.
Petruzzi et al (2016),19 Italy To describe the use of the WhatsApp mobile application to share oral medicine clinical information Dentists, doctors, oral hygiene technicians, and patients Rural population (n = 96)
  • A total of 82% of agreement between teledentistry and clinical-pathological evaluation.

  • Teledentistry applications can support communication about oral conditions between dentists and patients.

  • Teledentistry reduces geographical barriers in the evaluation of patients with oral lesions.

Fonseca et al (2016),20 Brazil To evaluate diagnostic accuracy between the presential evaluation of oral lesions and the proposed remote diagnostic hypothesis Oral medicine specialists (n = 2) Dental school patients (n = 23 patients, 43 lesions) There was optimal concordance (91% and 87%).
Haron et al (2017),21 Malaysia To examine agreement in the clinical diagnosis of oral lesions with high risk of malignancy (conventional × teledentistry) Oral medicine specialists and dentists Dental school patients
  • There was a moderate-to-high agreement between conventional examination and teledentistry.

  • Teledentistry can be integrated into the clinical setting for patient management.

Roxo-Gonçalves et al (2017),5 Brazil To evaluate the diagnostic skills of primary care health professionals in relation to oral cancer and offer them distance learning courses Dentists, oral medicine specialists, nutritionists, and nurses Clinical images obtained from IARC/WHO
  • Dentists and oral medicine specialists performed better than nondentists did.

  • No dentists showed a high percentage of nonresponse.

Carrard et al (2018),22 Brazil To summarize the experience of a telemedicine program for primary care doctors and dentists Dentists, doctors, and oral medicine specialists Primary care patients (n = 259)
  • The intention to refer the case to presential consultation was reduced from 96.9% to 35.1%.

  • Referral to a specialist was necessary in 42.9% of cases.

  • The level of satisfaction of participants was 98%.

IARC: Interagency for Research on Cancer; WHO: World Health Organization.

The evaluation of study quality should consider including both internal and external validity of a study; accuracy results should not be biased, and the results obtained should be relevant in clinical practice. This evaluation was performed by both authors (APdCF, SAL) and the results are presented in Table 3. The results of the questionnaires ranged from 5 to 12. Nine of the 11 studies presented good quality (more than 60% of the questions answered were yes).2 All studies analyzed presented samples with clear selection criteria (items 1 and 2 of the questionnaire). Study heterogeneity made it impossible to perform a meta-analysis.

Table 3.

Results of quality evaluation by 2 reviewers

Item Leão et al (1999)13 Torres-Pereira et al (2008)14 Bradley et al (2010)15 Blomstrand et al (2012)16 Torres-Pereira et al (2013)17 Birur et al (2015)18 Petruzzi et al (2016)19 Fonseca et al (2016)20 Haron et al (2017)21 Roxo-Gonçalves et al (2017)5 Carrard et al (2018)22
1 Y Y Y Y Y Y Y Y Y Y Y
2 Y Y Y Y Y Y Y Y Y Y Y
3 N Y Y Y Y N Y N Y Y N
4 U U Y Y U U Y N Y U N
5 U Y Y N Y Y Y Y Y Y N
6 U Y Y Y U Y Y U Y Y Y
7 Y U Y Y U Y Y U Y Y Y
8 Y U Y Y Y Y Y U Y Y Y
9 Y Y Y Y Y Y Y Y Y Y Y
10 U Y Y Y Y N Y Y Y N Y
11 N U U Y Y N U Y Y N Y
12 N Y Y Y Y Y Y Y Y Y Y
13 N N U N U N U N N N N
14 N Y Y N Y N Y N U Y N
Total 5 of 14 10 of 14 12 of 14 11 of 14 10 of 14 8 of 14 12 of 14 7 of 14 12 of 14 10 of 14 9 of 14

N: no; U: undefined; Y: yes.

DISCUSSION

The beginning of the history of teledentistry dates back to 1994, with the first study on the subject completed in the American Armed Forces.23 Since then, other studies have been conducted in the area of teledentistry, but few focused on oral lesion diagnosis.

In their systematic review of teledentistry, Mariño et al9 observed that most studies on teledentistry were conducted in the United States, and there were no studies in developing countries. The data from the present study corroborates these findings as it reports that in relation to the diagnosis of oral lesions, most studies were conducted in developing countries (6 studies in Brazil, 1 study in Malaysia, and 1 in India), with few studies coming from developed countries (1 in the United States, 1 in Sweden, 1 in Italy, and 2 in the United Kingdom).

The results presented here show that the professionals involved as case examiners were students and dental professionals, specialists, and nonspecialists. Other health professionals were also used as examiners, such as doctors, nurses, and nutritionists. The use of various health professionals, in addition to dental students and dentists, is in line with the literature, which reports that nurses, often employed as primary health care professionals, are widely used as examiners of patients with oral lesions.23 This initiative of training several primary health care professionals has been recommended by the World Health Organization as a strategy to fight oral cancer by detecting early lesions.24,25

As for type, asynchronous teledentistry was the most used type in the articles included in this review. This methodology, in which data are obtained, stored in electronic devices, and used later, is also the most frequent one found in other studies that address the subject of teledentistry in a comprehensive manner. Apparently, this strategy is more convenient to the professionals who act as consultants in these processes, as they do not need to be available all the time.23

Nayar et al1 reported that the materials used in teledentistry training included classes given by teleconsultants, PowerPoint presentations, video clips, manuals, and teledentistry platforms. In the articles selected in this study, patient data were obtained using clinical photographs and imaging exam photographs obtained with a smartphone, video conference, email, questionnaires, histopathological exams, and telemedicine applications and systems. The improvement of image acquisition through smartphones and through the advancement of other image, software, and Internet technologies has favored the expansion of teledentistry programs.7,26

The results of some studies show that remote diagnosis can be an interesting tool for the detection of oral lesions.7,23,26 Moreover, the involvement of more than 1 consultant in the diagnostic process seems to be an interesting strategy to increase the accuracy of remote diagnosis.23,27,28 These findings support the results of this systematic review.

Some studies evaluated the level of patient satisfaction with the use of teledentistry in general. Nayar et al1 obtained a good level of patient satisfaction regarding teledentistry. The reasons mentioned included fewer visits to hospitals, less traveling time, and short waiting period for orthodontic care. This study also reported that the level of satisfaction of clinical dentists regarding teledentistry was due to better communication with specialists and better treatment guidance for clinicians. This type of evaluation was not found in any of the studies included in this review.

Blomstrand et al16 stated that teledentistry could reduce health costs. Other authors provided a history of the use of teledentistry applications and considered its potential to improve quality access and reduce dental care costs for a larger percentage of the population.3,29,30 These last statements corroborate a study by Carrard et al22 that shows the potential of a telediagnosis service in oral medicine to reduce the referral of cases considered simpler and that could be treated in the primary care system.

On the other hand, some difficulties in incorporating the use of teledentistry as a common tool need to be recognized, including lack of training, discomfort with technology, equipment costs,1 and ethical issues, such as confidentiality of patient data.31

LIMITATIONS OF THIS SYSTEMATIC REVIEW

Evaluation of quality of studies

Although most of the studies were of good quality when evaluated individually in this study (60%), the heterogeneity of the methodologies used does not allow their use in a meta-analysis. As a result, the systematic reviews published on teledentistry are generally descriptive.

Owing to the heterogeneity of the methodologies used in the studies included in this review, it is also difficult to generalize the results. It should be recognized that there is a paucity of studies on the topic in question, even after performing a rigorous search. Taking the lack of robust evidence into account, further studies are necessary, particularly in different countries, in order to confirm the present noteworthy findings.

CONCLUSION

Teledentistry can assist patients who need specialized diagnosis in dentistry and consultations with specialists in this area. So far, the studies show satisfactory agreement between presential and remote diagnosis using teledentistry, showing good acceptance by patients and professionals. However, studies with a more rigorous experimental design should be conducted in order to obtain results that can be generalized.

AUTHOR CONTRIBUTIONS

APdCF was involved in conception and design of the work; acquisition, analysis, and interpretation of data; and drafting the manuscript and approving its final version. SAL was involved in design of the work, analysis and interpretation of data, and approving the final version of the manuscript. CGM-B and VLdOG were involved in conception of the work, interpretation of data, and approving the final version of the manuscript. RNU and MRG were involved in conception of the work and approving the final version of the manuscript. VCC was involved in conception and design of the work, analysis and interpretation of data, and drafting the manuscript and approving its final version. All authors agree to be accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved.

CONFLICT OF INTEREST STATEMENT

None declared.

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