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. 2021 Jan 25;16(1):e0245753. doi: 10.1371/journal.pone.0245753

Knowledge of COVID-19 and preventive behaviors among waiters working in food and drinking establishments in Southwest Ethiopia

Qaro Qanche 1, Adane Asefa 1,*, Tadesse Nigussie 1, Shewangizaw Hailemariam 2, Tadesse Duguma 3
Editor: Jennifer A Hirst4
PMCID: PMC7833477  PMID: 33493226

Abstract

Background

Waiters working in different food and drinking establishments have a higher risk of contracting COVID-19 and transmitting the infection to others because they interact with many people. Most COVID-19 related studies in Ethiopia mainly focused on the general population, whereas, this study aimed to assess the knowledge of COVID-19 and preventive behaviors among waiters in Southwest Ethiopia.

Methods

A cross-sectional study was conducted from June 1 to June 15, 2020, among waiters working in food and drinking establishments found in Mizan-Aman, Jemu, and Masha towns in Southwest Ethiopia. A total of 422 waiters were selected using a simple random sampling technique, and the data were collected through face-to-face interviews using a structured questionnaire. The data were entered into Epi-data manager version 4.0.2 and analyzed using SPSS version 22. Multivariable binary logistic regression analysis was carried out to identify predictors of good preventive behaviors at a p-value of less than 0.05.

Results

Four hundred and sixteen respondents participated in this study, with a response rate of 98.6%. A significant proportion of participants know the cause, route of transmission, symptoms, and prevention methods of COVID-19 virus. However, very few (21.2%) had good preventive behaviors. The study showed that good preventive behavior was positively associated with female sex (AOR = 2.33, 95% CI: 1.38–3.94), higher schooling (AOR = 0.39, 95% CI: 0.17–0.88), high-risk perception (AOR = 2.26, 95% CI: 1.51–4.32), and high perceived self-efficacy (AOR = 1.1.75, 95% CI: 1.05–2.90).

Conclusions

A significant proportion of waiters know common symptoms of COVID 19, route of transmission, and its prevention methods. However, the preventive behavior was very low. Thus, all concerned bodies working on the prevention and control of COVID-19 should give attention to this population group to enhance compliance with recommended preventive behaviors.

Introduction

Coronavirus disease 2019 (COVID-19) is an infectious disease caused by the novel severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). It was first discovered in the Hubei province of China in December 2019 [1] and on 11th March 2020, the World Health Organization (WHO) announced the outbreak of COVID-19 as a global pandemic due to the rapid increase in the number of cases outside China [2]. In Ethiopia, the first case of COVID-19 was reported on 13th March 2020 [3].

COVID-19 virus is transmitted from person-to-person through respiratory droplets, direct contact with an infected individual, or indirect contact with a surface or object that is contaminated with respiratory secretions [4]. Although not common, coronaviruses can also be transmitted from animals to humans [5]. During the early phase of the pandemic, the WHO suspected the zoonotic source of the virus and recommended precautionary measures to reduce the risk of transmission of emerging pathogens from animals to humans [6]. The disease is clinically presented with fever, cough, difficulty breathing, and other flu-like signs and symptoms including runny and stuffy nose, sneezing, and sore throat. While most people with COVID-19 develop only mild to moderate (81%) disease, approximately 15% develop severe disease that requires oxygen support, and 5% have critical disease with complications [79].

Currently, there is no effective treatment and vaccine for the virus. However, active case finding and isolation, quarantine, frequent handwashing with water and soap or alcohol-based sanitizers, social distancing, avoiding travel/travel restrictions, use of facemasks, and avoiding public gatherings are the measures of choice to prevent and mitigate the effect of the pandemic [1014]. However, the effectiveness of such measures depends on public awareness and strict obedience to those recommendations.

Food and drinking establishments are potential hotspots for COVID-19 spread because many people share food, talk loudly, and drink alcohol in enclosed spaces [15]. The high interactions between guests and staff could lead to high transmission rates. Furthermore, the transmissibility of COVID-19 virus from asymptomatic patients could lead to a higher probability of work-related transmission as people with mild or no symptoms could continue to work or travel [16]. Thus, waiters working in different food and drinking establishments have a higher risk of contracting COVID-19 or easily spread the virus in the community.

Although waiters are at a higher risk of contracting and spreading the infection [16], information regarding their level of knowledge of COVID-19 and preventive behaviors is scarce. Most studies conducted so far have focused on the general public ignoring this vulnerable population group [1719]. Therefore, the current study was intended to assess the knowledge of COVID-19 and preventive behaviors of waiters in Southwest Ethiopia.

Methods and materials

Ethical statements

Ethical approval was obtained from Mizan-Tepi University Institutional Review Board (IRB) before the commencement of the study. Written informed consent was obtained from all participants after explaining the study’s purpose, risks, and benefits. Moreover, participants were assured the participation is entirely voluntary and personal information is not disclosed to third parties.

Study design and area

A cross-sectional study was conducted among waiters working in hotels, restaurants, cafeterias, and bars found in Mizan-Aman, Jemu, and Masha towns in Southwest Ethiopia from June 1 to 15, 2020. Mizan-Aman, Jemu, and Masha are the administrative centers of Bench-Sheko, West-Omo, and Sheka zones, respectively. Mizan-Aman town is located 585 km from Addis Ababa, while Jemu and Masha are found at 625 km and 6132 km from Addis Ababa, respectively. The areas are commonly known by gold mining and cash crop production, such as coffee and different spices. As a result, there are high social mobilities in the areas that make a conducive environment for the spread of the COVID-19 virus.

Population

The source population was all waiters working in food and drinking establishments that were found in Mizan-Aman, Sheka, and Masha towns. Waiters on duties in the selected hotels, restaurants, cafeterias, and bars during the data collection period were randomly selected for interview.

Sample size and sampling procedure

The sample size was calculated using a formula for single population proportion by considering the following assumptions: 5% margin of error, 95%confidence level, and expected proportion of waiters with good preventive behavior to be 50%. A proportion of 50% was taken because there were no previous similar studies in Ethiopia. After adding a 10% contingency for non-response, the final sample size was determined to be 422.

A simple random sampling technique was used to select the study participants. First, lists of all food and drinking establishments found in the three towns were obtained from the respective town administration. Then, the sample size was proportionally allocated to each town depending on the total number of food and drinking establishments in each town. Finally, simple random sampling technique was use to select establishments from each town using computer generated random numbers. At establishment level, one waiter per establishment was selected for interviews. If more than one eligible individual presented in selected establishments, one person was randomly selected using the lottery method. All waiters in an establishment were listed on separate slips of paper of the same size and shape. Then, papers were folded carefully, and finally, a blindfold selection was made.

Measures

The data were collected through face-to-face interviews using a pretested structured questionnaire. The questionnaire was developed from related studies and guidelines [2023]. The tool consisted of five parts: participants' characteristics (age, sex, marital status, religion, occupation, ethnicity, and the number of people living in the home), knowledge of COVID-19, perceived self-efficacy regarding prevention measures, COVID-19 preventive behaviors, and risk perception regarding COVID-19.

COVID-19 preventive behavior was measured using 10 items. Respondents were asked to rate how often they had been practicing the preventive measures recommended by the WHO during the pandemic on five-point scales: (1) never, (2) rarely, (3) sometimes, (4) frequently, and (5) always. During analysis, each item was recoded into “not practiced or inadequate practice” if subjects scored never, rarely, or sometimes and into “adequate practice” if scored frequently or always. Finally, respondents who scored adequate practice for at least 60% of the items were considered as having “good preventive behavior”; otherwise “poor preventive behavior”. A 60% cutoff point was achieved based on a study done in Iran [24].

Knowledge of COVID-19 (etiology, mode of transmission, symptoms, prevention methods, and treatment or vaccine) was measured using 15 items that were answered on" yes”, “no” or “I don’t know” responses. The correct answers were coded with 1 and the incorrect answers were coded with 0. Finally, participants who scored ≤ 59% were categorized as having “poor knowledge”, 60%-79% as “moderate knowledge”, and ≥80% as “good knowledge” of COVID-19 based on Bloom’s cut-off point [25].

Self-efficacy to practice commonly recommended COVID-19 prevention methods was measured using 4 items that were responded on a five-point scale: (1) certainly not, (2) probably not, (3) perhaps not to perhaps yes, (4) probably yes, and (5) most certainly. The respondents were asked if they were able to carry out the recommended measures. A mean score was computed and a score at mean or less indicates low self-efficacy, while a score above the mean indicates high self-efficacy.

Risk perception regarding COVID-19 was measured using 12 items of five Likert scale: (1) strongly disagree, (2) disagree, (3) neutral, (4) agree, and (5) strongly agree. The items were stated in a way that a higher value indicates higher risk perception. The cumulative risk perception score (range 12–60) was computed [22]. Based on the mean score, risk perception was categorized as high if scored above the mean score and low if scored at the mean or less.

The reliability (internal consistency) of the questionnaire was checked based on the results of the pretest. The Cronbach's alpha was 0.703 for practice, 0.682 for knowledge, 0.679 for risk perception, and 0.764 for self-efficacy items.

Data were collected by health care professionals who had a bachelor's degree qualification, and prior data collection experiences. The data collectors and supervisors were trained on the data collection tool, the objective of the study, how to ensure confidentiality of information, and how to prevent transmission of COVID-19 during the interview. To reduce the risk of COVID-19 transmission during data collection, the data collectors used necessary personal protective equipment (PPE).

Data processing and analysis

The collected data were manually checked for completeness, entered into Epi data manager version 4.0.2 and exported to SPSS version 22 for analysis. Descriptive statistics were done for different variables and bivariate binary logistic regression analysis was done to select candidate variables for multivariable binary logistic regression analysis at p value < 0.25 [26]. Finally, multivariable logistic regression analysis was done to control for the effect of possible confounders, and variables with p value < 0.05 were taken as statistically significant determinants of COVID-19 preventive behavior. Model fitness was evaluated using the Hosmer-Lemeshow goodness of fit test, and multicollinearity was checked using variance inflation factor (VIF).

Results

Socio-demographic characteristics

From the 422 total sample size, 416 participated in the study, resulting in a 98.6% response rate. The mean age of respondents was 27.26 (SD = ±8.35) years and more than half were aged 18–25 years. More than half (54.1%) of the study participants were female. The majority (84.1%) of the participants were single, and 44% of the participants had attended primary school. Three hundred thirty (79.3%) study participants were living with one or more persons (Table 1).

Table 1. Socio-demographic characteristics of waiters working in food and drinking establishments, Southwest Ethiopia, 2020.

Variables Categories Frequency Percent
Age group 18–25 218 52.4
26–35 142 34.1
>35 56 13.5
Sex Male 191 45.9
Female 225 54.1
Marital status Single 350 84.1
Married 24 5.8
Divorced/ Widowed 42 10.1
Religion Orthodox 283 68.0
Muslim 61 14.7
Protestant 72 17.3
Educational status No education 79 19.0
Primary 183 44.0
Secondary/ Above 154 37.0
Ethnicity Kafa 165 39.7
Amhara 110 26.4
Gurage 36 8.7
Bench 34 8.2
Tigre 18 4.3
Oromo 18 4.3
Sheka 10 2.4
Meinit 9 2.2
Others* 9 2.2
How many people live in your house? Live alone 86 20.7
Live with one or more persons 330 79.3

Others*: Silte, Sheko and Dawuro.

Knowledge of COVID-19

All study participants heard about the COVID-19 pandemic. The main sources of information were television (99.5%), followed by short messages from telecommunication (60.8%) and radio (58.9%) (Fig 1). The majority (84.4%) of the respondents know the cause of the new coronavirus disease. Three hundred twenty-eight (78.8%) study participants mentioned direct contact with infected people as a mode of transmission for the virus. Nearly three-fourths (72.8%) thought that contact with contaminated animals and 60.6% thought that touching contaminated objects/surfaces represent modes of spread for COVID-19. Furthermore, cough (86.6%), fever (83.2%), and shortness of breath (48.1%) were the commonly known symptoms of COVID 19. Regarding preventive methods, about 82.7% know frequent handwashing with soap and water or using alcohol-based sanitizer helps prevent COVID-19. Also, 75.5% of the respondents know that keeping social distance prevents COVID-19 (Table 2).

Fig 1. Source of information about COVID-19 among waiters working in food and drinking establishments in Southwest Ethiopia, 2020 (n = 416).

Fig 1

Table 2. Knowledge of COVID-19 among waiters working in food and drinking establishments, Southwest Ethiopia, 2020.

Variables (n = 416) Correct Incorrect
N- (%) N- (%)
What causes a new coronavirus disease? 351(84.4) 65(15.6)
Can COVID-19 virus transmit through the following routes/modes?
Droplets from infected people 250(60.1) 166(39.9)
airborne 206 (49.5) 210(50.5)
Direct contact with an infected person 328 (78.8) 88 (21.2)
Touching of contaminated objects/surfaces 252 (60.6) 164 (39.4)
Contact with contaminated animals 303 (72.8) 113(17.2)
Mosquito bites 395(95.0) 21(5.0)
Can COVID-19 infected patients present with the following symptoms?
Fever 346 (83.2) 70 (16.8)
Cough 361(86.8) 55 (13.2)
Shortness of breath 200(48.1) 216 (51.9)
Can COVID-19 virus be prevented by the following methods?
Frequent hand washing using soap and water or alcohol-based sanitizer 344 (82.7) 72 (17.3)
Avoid close contact with anyone who has a fever and cough 314 (75.5) 102 (24.5)
Avoid unprotected direct contact with live animals and surfaces 156(62.5) 260 (37.5)
Sleeping under the mosquito net 397 (95.4) 19 (4.6)
Is there effective treatment or vaccine for the COVID-19 currently? 312 (75.0) 104(25.0)

The mean cumulative score of knowledge was 10.32 (SD = 2.37), and the minimum and maximum scores were 3 and 15 respectively. Regarding compressive knowledge of COVID, 30.8% of the respondents had poor knowledge and 27.6% had good knowledge (Fig 2).

Fig 2. Comprehensive knowledge about COVID 19 among waiters working in food and drinking establishments in Southwest Ethiopia, 2020 (n = 416).

Fig 2

Preventive behavior of COVID 19

About 27% of the respondents never keep physical distance, while only 5% keep physical distance always. About 18.8% and 19.2% of the respondents wash their hands with water and soap or with sanitizer frequently and always, respectively. Only 6% of the respondents using facemasks at work or outside their home always, and about 6.7% and 4% were using gloves frequently and always, respectively (Table 3). The overall proportion of study participants with good COVID-19 preventive behavior were only 21.2%. The common barriers reported were the difficulty of maintaining social distance at work due to the nature of their work, shortage of facemasks and gloves, and high efforts needed to implement prevention measures (Fig 3).

Table 3. Preventive behavior of COVID-19 virus among waiters working in food and drinking establishments, Southwest Ethiopia, 2020.

Questions Never Rarely Sometimes Frequently Always
N (%) N (%) N (%) N (%) N (%)
How often are you maintaining physical distance? 22(5.3) 39(9.4) 112(26.9) 151(36.3) 92(22.1)
How often are you avoiding larger gatherings? 57(13.7) 58(13.9) 94(22.6) 110(26.4) 97(23.3)
How often are you avoiding touching your face, eyes, mouth, and nose? 73(17.5) 78(18.8) 122(29.3) 68(16.3) 75(18)
How often are you washing your hands with water and soap or sanitizers? 111(26.7) 45(10.8) 78(18.8) 102(24.5) 80(19.2)
How often are you avoiding contact with people who had fever and cough? 110(26.4) 38(9.1) 60(14.4) 110(26.4) 98(23.6)
How often are you wearing a facemask when you are at work or outside the home 161(38.7) 74(17.8) 108(26.0) 48(11.5) 25(6.0)
How often do you use public transportation during the months of the pandemic? 118(28.4) 67(16.1) 124(29.8) 46(11.1) 61(14.7)
How often you avoid unprotected contacting (touching) of frequently contacted surfaces 68(16.3) 65(15.6) 126(30.3) 99(23.8) 58(13.9)
Did you avoid unnecessary travel during the months of the pandemic? 178(42.8) 57(13.7) 74(17.8) 42(10.1) 65(15.6)
How often are you wearing a glove at work? 189(45.4) 72(17.3) 110(26.4) 28(6.7) 17(4.1)

Fig 3. Barriers or hindering factors to implement COVID-19 prevention measures among waiters working in food and drinking establishments in Southwest Ethiopia, 2020 (n = 416).

Fig 3

Risk perception and self-efficacy to practice preventive measures

Two hundred twenty-two (53.4%) of the participants had a high-risk perception towards COVID-19, while the remaining 46.6% had a low-risk perception. Besides, 53.1% of study participants had high self-efficacy to practice COVID-19 preventive methods.

Factors associated with COVID-19 preventive behavior

In simple binary logistic regression analysis, sex, marital status, educational status, number of people living in the house, risk perception, and perceived self-efficacy had a p value ≤ 0.25; hence, they were candidates for the multivariable binary logistic model. However, age and knowledge about COVID-19 were excluded from the multivariable model because their p-values were greater than 0.25 in the bivariate binary logistic regression analysis. The number of people living in the home was excluded from the model because the model best fit when this variable removed from the model. In the final multivariable binary logistic regression model, sex, educational status, risk perception, and perceived self-efficacy were significantly associated with COVID-19 preventive behavior (p <0.05) (Table 4).

Table 4. Factors associated with COVID 19 preventive behavior among waiters working in food and drinking establishments, Southwest Ethiopia, 2020.

Variables Preventive behavior COR (95% CI) AOR (95% CI) P-value
Good (%) Poor (%)
Age group
    18–25 48(21.1) 180(78.9) 1 1
    26–35 26(19.0) 111(81.0) 0.88(0.52–1.50) 0.81(0.45,1.43) 0.462
    >35 14(27.5) 37(72.5) 1.42(0.71–2.84) 1.49(0.72,3.07) 0.284
Sex
    Male 27(14.1) 164(85.9) 1 1
    Female 61(27.1) 167(72.9) 2.26(1.37–3.73) 2.33(1.38–3.94) 0.002
Marital status
    Single 74(21.1) 276(78.9) 1 1
    Married 8(33.3) 16(66.7) 1.86(0.76–4.53) 2.26(0.89,5.73) 0.087
    Divorced/ Widowed 6(14.3) 36(85.7) 0.62(0.25–1.53) 0.69(0.27,1.77) 0.444
Educational status
    No education 9(11.4) 70(88.6) 0.48(0.17–0.83) 0.39(0.17–0.88) 0.023
    Primary 40(21.9) 143(78.1) 0.82(0.49–1.37) 0.99(0.58–1.69) 0.978
    Secondary/ Above 39(25.3) 115(74.7) 1 1
Knowledge of COVID 19
    Poor 25(19.5) 103(80.5) 1 1
    Fair 36(20.8) 137(79.2) 0.79(0.42–1.46) 0.96(0.49,1.89) 0.911
    Good 27(23.5) 88(76.5) 0.86(0.48–1.51) 0.98(0.53,1.82) 0.949
Risk perception
    Low 27(13.9) 167(86.1) 1 1
    High 61(27.5) 161(72.5) 2.34(1.42–3.87) 2.56(1.51–4.32) <0.001
Self-efficacy
    Low 38(17.2) 183(82.8) 1 1
    High 50(25.6) 145(74.4) 1.66(1.03–2.67) 1.75(1.05–2.90) 0.030

Hosmer and Lemeshow test; X2 = 9.36; df = 8; p = 0.313.

The odds of good COVID-19 preventive behavior among females was 2.33 times higher than their counterparts (AOR = 2.33, 95% CI: 1.38–3.94). The odds of good COVID-19 preventive behavior among waiters who had no formal education was about 0.39 times lower compared to those who attended at least secondary education (AOR = 0.39, 95% CI: 0.17–0.88). The odds of good COVID-19 preventive behavior among waiters who had high-risk perception toward COVID-19 was 2.56 times higher compared to those who had low-risk perception toward COVID-19 (AOR = 2.26, 95% CI: 1.51–4.32). The odds of good COVID-19 preventive behavior among waiters who had high perceived self-efficacy was almost twice as high as those who had low self-efficacy to practice COVID-19 prevention methods (AOR = 1.1.75, 95% CI: 1.05–2.90).

Discussion

After the first case of COVID-19 was detected in Ethiopia on March 13th, 2020 [3], the government started responding to the pandemic aggressively. A state of emergency was declared to counter and control the spread of COVID-19 and mitigate its impact. During the periods of the state of emergency: land borders were closed, schools and universities remained shut, all gathering of more than four persons were forbidden unless specially permitted, all vehicles (public and private) and railway, and light railway allowed to operate only at 50% and 25% of passenger capacity, respectively. Moreover, hotels, restaurants, and cafeterias didn't allow service to more than three patrons at a single table and should ensure that tables that are being used by patrons simultaneously are at least two adult strides apart [27]. However, still date a full lockdown has not been declared in Ethiopia. Hotels, bars, restaurants, and cafeterias are not completely closed during the pandemic in Ethiopia; hence, the risk of the spread of the virus is high because they are visited by many people who interact among themselves and with employees. Therefore, every staff must strictly follow the basic protective measures.

This study aimed to assess knowledge of COVID-19 and the practice of preventive behaviors among waiters in southwest Ethiopia. The finding of this study showed that the majority of the respondents knew the cause of COVID-19. It was revealed that a significant proportion of participants know the mode of spread of the virus (inhalation of droplets from infected people, direct contact with infected people, contaminated animals, and contaminated objects/surfaces). A few participants thought that COVID-19 can be transmitted by mosquito bites. A study conducted in Nigeria also reported a similar misconception [28]. Furthermore, the majority of the respondents know common symptoms of COVID-19 disease and its prevention methods. The main source of information for study participants was from television.

It was also identified that only 21.2% of the study participants had good COVID-19 preventive behavior. This finding is almost similar to a study conducted in Myanmar [29]. However, this finding is lower than a study conducted in Northwest Ethiopia, and Pakistan [3032]. This variation could be due to the differences in socio-economic characteristics of study participants or it might be due to disparity in access to media. The current study was conducted in remote areas of the country where access to the internet and electronic media is relatively low. Also, it might be due to barriers related to the nature of the work, shortage of facemasks and gloves during early phase of the outbreak. The low COVID-19 preventive behavior among waiters has a great public health implication; if waiters are infected with COVID-19, there will be a high risk of spreading the disease to the community because they frequently come in contact with many people due to the nature of their work.

The odds of good practice of COVID-19 prevention methods among females was higher compared to males. Most of the time females are more careful of themselves and others around them. Other studies also indicated that males are less likely to practice COVID-19 prevention methods compared to females [33, 34]. Thus, behavioral intervention programs had better consider women as change agents in adopting a particular preventive behavior in the family and the community as well.

This study identified that a higher score of COVID-19 preventive behavior is associated with higher risk perception. This finding is consistent with findings from other studies [4, 14]. This could be due to individuals who perceive they are at high risk might engage in preventive behaviors. This may imply it could be possible to enhance the desired behavior by proper risk communication about the disease.

The educational status of participants was also associated with COVID-19 preventive behavior. The odds of good COVID-19 preventive behavior among study participants who had no formal education was lower compared to those who attended at least secondary education. Similarly, a study conducted among visitors in Jimma University Medical Center in Ethiopia showed that proper handwashing with soap and water or sanitizer was negatively associated with lower educational status [35]. This could be because educated people are in a better position to have access to COVID-19 related information. Moreover, they could easily comprehend instruction/recommendations made by health personnel, media, and other relevant bodies.

The odds of good COVID-19 preventive behavior among subjects who had high perceived self-efficacy was higher when compared to those with low self-efficacy to practice COVID-19 prevention methods. A similar claim was forwarded by a previous study conducted elsewhere [33]. This is substantiated by the theory of self-efficacy which states that self-efficacy influences every human endeavor; by determining the belief a person holds regarding his or her ability to perform a particular action [36]. Thus, enabling people to enhance their self-efficacy through various individualized approach could bring the desired behavioral changes.

Limitation of the study

Due to the cross-sectional nature of this study, it is difficult to establish cause-effect relationships. Also, since data were collected through self-reports, there might be a risk of desirability bias. Furthermore, due to the fact that the study design is purely quantitative, we cannot explain the reasons for the observed effect and their meanings in that particular context.

Conclusion

A significant proportion of waiters knew common symptoms of COVID 19, route of transmission, and its prevention methods. However, good COVID-19 preventive behavior was very low. It was recognized that being a female, higher schooling, having a high-risk perception, and having a high perceived self-efficacy were positively associated with good COVID-19 preventive behavior. Thus, all concerned bodies working on the prevention and control of COVID-19 should give attention to this population to enhance compliance with recommended preventive behaviors through addressing these significant predictors. Since widespread infection among waiters with COVID-19 has an important public health implication, law enforcement bodies shall employ a compulsory mechanism to monitor the implementation of all recommendations.

Supporting information

S1 Dataset

(SAV)

S1 File

(DOCX)

Acknowledgments

We would like to express our heartfelt gratitude to Mizan-Tepi University for providing us an ethical clearance to undertake this research project. Also, we thanks the study participants and data collectors for their valuable contributions.

List of abbreviation

AOR

Adjusted Odd Ratio

CI

Confidence Intervals

SPSS

Statistical Package for Social Scientists

WHO

World Health Organization

Data Availability

All relevant data are within the manuscript and its Supporting Information files.

Funding Statement

The author(s) received no specific funding for this work.

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Decision Letter 0

Jennifer A Hirst

28 Oct 2020

PONE-D-20-25994

Knowledge of COVID-19 and practice of preventive behaviors among waiters working in food and drinking establishments in Southwest, Ethiopia

PLOS ONE

Dear Dr. Asefa,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

Some revision of grammar is needed, and the discussion should be in context of current measures that are in place in Ethiopia to prevent the transmission of COVID-19. 

Please submit your revised manuscript by Dec 12 2020 11:59PM. If you will need more time than this to complete your revisions, please reply to this message or contact the journal office at plosone@plos.org. When you're ready to submit your revision, log on to https://www.editorialmanager.com/pone/ and select the 'Submissions Needing Revision' folder to locate your manuscript file.

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We look forward to receiving your revised manuscript.

Kind regards,

Jennifer A Hirst, DPhil

Academic Editor

PLOS ONE

Additional Editor Comments:

Please find some additional comments on the manuscript that need revising as follows:

• please provide a copy of the questionnaire used

• More information on the questionnaire answers and scoring needs to be provided. For example, were correct answers from multiple choice or was a judgement made by the interviewer on whether the answer given was right or wrong?

English - needs proofreading

Introduction

Page 4 – “between guests, staff, and guests and staff”: “between guests and staff” is sufficient.

Study population – first sentence needs revising

Page 6 sample size: please explain what the lottery method is

Page 6 – Measurements. How was the 60% threshold reached for good behaviour?

Similarly, how were the knowledge thresholds established?

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4. Please include additional information regarding the survey or questionnaire used in the study and ensure that you have provided sufficient details that others could replicate the analyses. For instance, if you developed a questionnaire as part of this study and it is not under a copyright more restrictive than CC-BY, please include a copy, in both the original language and English, as Supporting Information.

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"The authors would like to thank Mizan-Tepi University for supporting the project."

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[Note: HTML markup is below. Please do not edit.]

Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. Is the manuscript technically sound, and do the data support the conclusions?

The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

Reviewer #2: Yes

**********

2. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: Yes

Reviewer #2: Yes

**********

3. Have the authors made all data underlying the findings in their manuscript fully available?

The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

Reviewer #2: Yes

**********

4. Is the manuscript presented in an intelligible fashion and written in standard English?

PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here.

Reviewer #1: No

Reviewer #2: Yes

**********

5. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: Thank you for sharing this interesting research with me. Many research papers focus on the knowledge and attitude of the general public or medical staff towards COVID-19. This manuscript is focusing on waiters, who are also at risk of getting or transmitting the virus. Thus, they should follow strict measures to protect themselves as well as others.

General comments:

The language is clear in most of the paragraphs. However, some sentences are not clear and contain grammar mistakes. So, the manuscript may benefit from language proofreading.

More depth should be added to some parts of the discussion.

Specific comments

Introduction

• Paragraph 1, line 2: Please add the full name of the virus (SARS-CoV-2)

• Paragraph 1, line 2: You mentioned that " It first occurred in the Hubei province of China in December 2019" Please modify into " It was first discovered in the Hubei province of China in December 2019"

• Paragraph 2, line 3: You mentioned that "The disease clinically presented with

Fever, cough, difficulty breathing, and other flu-like signs and symptoms including runny and stuffy nose, sneezing, and sore throat." The disease may present in sever and fatal forms as well, and that's why it's an international concern.

Methods

• In general, the methods are detailed and well written.

Results

• In the first paragraph about knowledge about COVID-19, you mentioned that "Nearly three-fourths (72.8%) were mentioned contact with contaminated animals and 60.6% mentioned directly touching contaminated objects/surfaces as modes spread of COVID 19." I would prefer if phrase the sentence as follows " Nearly three-fourths (72.8%) thought that contact with contaminated animals and 60.6% thought that touching contaminated objects/surfaces represent modes spread of COVID 19."

• Table 2: First variable: Cause new corona disease should be changed into "The disease is caused by a new corona virus."

• The table should divided into titles (in bald) and subtitles. For example Knowledge of mode of transmission should be bald followed by the questions about this point. The same for symptoms.

• Table 3: The first option in the heading of the table should be "never" not "none"

• Table 3: Question 4 : Please modify into "How often are you washing your

hands with water and soap or sanitizers?

• Table 3: Questions 7 and 9 don't make sense to me. Instead you could have asked "How often do you use public transportation?" and "Did you avoid unnecessary travel during the months of the pandemic?"

• Table 4: Please add the p value for each factor of the regression analysis to the table.

Discussion

• I would prefer if the discussion starts with a brief paragraph about the measures taken by the government in Ethiopia to prevent the transmission of COVID-19. For example: Was there complete lockdown? Were restaurants and bars closed? If the answer is yes, when were they opened again? What are the measures imposed by the government on restaurants and bars to limit the spread of infection? Did these restaurants applied strict measures on quests as well? This will be very useful.

• Paragraph 1, line 8: You mentioned that contaminated animals are a source of infection. Please add a reference for this information.

• The study showed that majority of respondents knew common symptoms of COVID 19 disease and its prevention methods. It would have been interesting if they were asked about their source of information, especially because some of them had misconceptions about the sources of transmission.

• Paragraph 2 line 1: You mentioned that "It was also identified that only 21.2% of the study participants had good preventive behavior against COVID-19." Was this due to limited tools? e.g no masks…no gloves...no soap? Please elaborate.

• Paragraph 2 line 4: mentioned that "This variation could be due to differences in the socio-economic characteristics of study participants or it might be due to disparity in media exposure as the study area is relatively far from the center." What type of media channels? And why there is disparity in media exposure? No internet? No electricity?

• Paragraph 4: You mentioned that "The study identified that a higher score of COVID-19 preventive practice associated with higher risk perception." Why do you think this group had a higher risk perception? Maybe they had a family member who has been infected or had chronic diseases?

• The same applies for paragraph 6, where You mentioned that " The odds of good practice of COVID-19 prevention methods among subjects who had high perceived self-efficacy was higher as compared to those with low self-efficacy to practice COVID-19 prevention methods." Why did this group had higher self efficacy?

• Was there a difference between application of preventive practices between those working in hotels and bars for example? Did different levels of restaurants (fantasy versus popular restaurants) affected using protective measures?

Reviewer #2: in Data processing and analysis paragraph , please write manufacture origin of SPSS,

please add references for you paragraph that you describe multivariate logistic regression analysis model , ( Bivariate binary logistic regression analysis was done

to select candidate variables for multivariable binary logistic regression analysis at p-value < 0.25)

**********

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Reviewer #1: Yes: Ahmed Samir Abdelhafiz

Reviewer #2: Yes: wafaa Yousif Abdel Wahed

[NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.]

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PLoS One. 2021 Jan 25;16(1):e0245753. doi: 10.1371/journal.pone.0245753.r002

Author response to Decision Letter 0


23 Nov 2020

Rebuttal letter

Dear Editor,

Dear Reviewers,

Thank you very much for your important observations and recommendations, which, in our opinion, are contributing to a significant improvement of our manuscript’s quality and scientific impact. Based on your recommendations, we addressed all the issues raised and the corrections are included in the revised version of the manuscript.

In the following, we provide details of the changes added to the manuscript, in respect to your valuable comments.

Editor Comments:

Please find some additional comments on the manuscript that need revising as follows:

1. Please provide a copy of the questionnaire used

Response: Thank for the request. We have uploaded questionnaire as “Supporting Information files”.

2. More information on the questionnaire answers and scoring needs to be provided. For example, were correct answers from multiple choice or was a judgement made by the interviewer on whether the answer given was right or wrong?

Response: Thank you. We included detail about questionnaire under method section; measures sub-headings (page 6). The questionnaire that used to measure the knowledge are based yes, no or I don’t know responses. The correct answers were determined in accordance with the available evidence during early phase of the pandemic.

3. English - needs proofreading

Response: Thank you for your observation. We have edited the whole manuscript thoroughly for language error.

4. Page 4 – “between guests, staff, and guests and staff”: “between guests and staff” is sufficient

Response. Thank you for your suggestion. We have accepted it

5. Study population – first sentence needs revising

Response. Thank you for your observation. We have revised the statement (page 5).

6. Page 6 sample size: please explain what the lottery method is

Response. Thanks. We have now described how lottery method done on page 5 and 6.

7. Page 6 – Measurements. How was the 60% threshold reached for good behaviors?

Response. Thank you, the question. A 60% cutoff point for good behavior was on the modified threshold from study done in Iran. We have also considered modified Bloom’s cutoff point (60% cutoff point)

8. Similarly, how were the knowledge thresholds established?

Response. Thank you, again. The threshold was determined according original Bloom’s cutoff point. We have cited the reference for the threshold used.

Journal Requirements:

When submitting your revision, we need you to address these additional requirements.

1. Please ensure that your manuscript meets PLOS ONE's style requirements, including those for file naming.

Response: Now we have updated the whole manuscript as per the requirement by the journal.

2. We suggest you thoroughly copyedit your manuscript for language usage, spelling, and grammar. If you do not know anyone who can help you do this, you may wish to consider employing a professional scientific editing service.

Response: Thank you for your observation. We have edited the whole manuscript thoroughly for language error.

3. Please add ethics statement in the online submission form.

Response: thanks, we have done it.

4. Please include additional information regarding the survey or questionnaire used in the study and ensure that you have provided sufficient details that others could replicate the analyses. For instance, if you developed a questionnaire as part of this study and it is not under a copyright more restrictive than CC-BY, please include a copy, in both the original language and English, as Supporting Information.

Response: We included more detail about survey tool in method section under measures sub-headings (page 6). We have also uploaded the survey to which prepared as Supporting Information

Thank you for stating the following in the Acknowledgments Section of your manuscript:

5. "The authors would like to thank Mizan-Tepi University for supporting the project."

We note that you have provided funding information that is not currently declared in your Funding Statement. However, funding information should not appear in the Acknowledgments section or other areas of your manuscript. We will only publish funding information present in the Funding Statement section of the online submission form.

Response: Sorry for unclarity in our statement. We did not obtain any formal funding form any institution or body. The research was done as part of our professional duties in our institution. We acknowledged Mizan-Tepi university for providing us ethical clearance and informal supports. We have no modified the statements in the acknowledgement section.

6. We note that you have indicated that data from this study are available upon request. PLOS only allows data to be available upon request if there are legal or ethical restrictions on sharing data publicly. For information on unacceptable data access restrictions, please see http://journals.plos.org/plosone/s/data-availability#loc-unacceptable-data-access-restrictions.

a. If there are ethical or legal restrictions on sharing a de-identified data set, please explain them in detail (e.g., data contain potentially identifying or sensitive patient information) and who has imposed them (e.g., an ethics committee). Please also provide contact information for a data access committee, ethics committee, or other institutional body to which data requests may be sent.

b. If there are no restrictions, please upload the minimal anonymized data set necessary to replicate your study findings as either Supporting Information files or to a stable, public repository and provide us with the relevant URLs, DOIs, or accession numbers. Please see http://www.bmj.com/content/340/bmj.c181.long for guidelines on how to de-identify and prepare clinical data for publication. For a list of acceptable repositories, please see http://journals.plos.org/plosone/s/data-availability#loc-recommended-repositories.

Response: There is no ethical or legal restriction on sharing of anonymized data set. Thus, we have uploaded data set Supporting Information files.

7. Your ethics statement must appear in the Methods section of your manuscript. If your ethics statement is written in any section besides the Methods, please move it to the Methods section and delete it from any other section. Please also ensure that your ethics statement is included in your manuscript, as the ethics section of your online submission will not be published alongside your manuscript.

Response: Thanks for your observation. Now we include the ethics statement only in methods section.

Reviewer #1

1. General comments:

1.1. The language is clear in most of the paragraphs. However, some sentences are not clear and contain grammar mistakes. So, the manuscript may benefit from language proofreading.

Response: Thank you for your observation. We have edited the whole manuscript thoroughly for language error.

2. Specific comments

Introduction

2.1. Paragraph 1, line 2: Please add the full name of the virus (SARS-CoV-2).

Response: Thank you for your comment. We have written full name of SARS-CoV-2 in introduction, first paragraph (page 3, line 5)

2.2. Paragraph 1, line 2: You mentioned that " It first occurred in the Hubei province of China in December 2019" Please modify into " It was first discovered in the Hubei province of China in December 2019"

Response: Thanks. We accepted the suggestion. (page 3, line 5)

2.3. Paragraph 2, line 3: You mentioned that "The disease clinically presented with. Fever, cough, difficulty breathing, and other flu-like signs and symptoms including runny and stuffy nose, sneezing, and sore throat." The disease may present in sever and fatal forms as well, and that's why it's an international concern.

Response: The statements are modified as follow; “The disease is clinically presented with fever, cough, difficulty breathing, and other flu-like signs and symptoms including runny and stuffy nose, sneezing, and sore throat. Most COVID-19 patients can recover with mild or no symptoms; however, in rare cases, patients may develop a severe acute respiratory syndrome that requires mechanical ventilation”. Paragraph 2, line 15-19 (page 3)

Results

2.4. In the first paragraph about knowledge about COVID-19, you mentioned that "Nearly three-fourths (72.8%) were mentioned contact with contaminated animals and 60.6% mentioned directly touching contaminated objects/surfaces as modes spread of COVID 19." I would prefer if phrase the sentence as follows " Nearly three-fourths (72.8%) thought that contact with contaminated animals and 60.6% thought that touching contaminated objects/surfaces represent modes spread of COVID 19."

Response: Thank you for your suggestion. We accepted the suggestion and included in manuscript (page 9; line 7-9)

2.5. Table 2: First variable: Cause new corona disease should be changed into "The disease is caused by a new corona virus."

Response: Thank you modified the statement to interrogative form; What causes a new coronavirus disease?

2.6. The table should divide into titles (in bald) and subtitles. For example, Knowledge of mode of transmission should be bald followed by the questions about this point. The same for symptoms

Responses: Thank for your suggestions. To avoid redundance of words and minimizing the crowding of table with we to put common questions as in bold. For example, “Can COVID-19 infected patients present with the following symptoms?”

2.7. Table 3: The first option in the heading of the table should be "never" not "none"

Responses: We accepted the suggestion.

2.8. Table 3: Question 4: Please modify into "How often are you washing your hands with water and soap or sanitizers? Table 3: Questions 7 and 9 don't make sense to me. Instead you could have asked "How often do you use public transportation?" and "Did you avoid unnecessary travel during the months of the pandemic

Response: Thank you for constructive suggestions. We accepted and incorporated all in table 3.

2.9. Table 4: Please add the p value for each factor of the regression analysis to the table.

Response: We accepted the comment and add p-value for variables in final best fit model.

Discussion

1. I would prefer if the discussion starts with a brief paragraph about the measures taken by the government in Ethiopia to prevent the transmission of COVID-19. For example: Was there complete lockdown? Were restaurants and bars closed? If the answer is yes, when were they opened again? What are the measures imposed by the government on restaurants and bars to limit the spread of infection? Did these restaurants applied strict measures on quests as well? This will be very useful.

Response: Thank so much for the comments. We have addressed the comments first paragraph of the discussion.

2. Paragraph 1, line 8: You mentioned that contaminated animals are a source of infection. Please add a reference for this information.

Response: We thanks for the suggestion. Now, the issue is described with reference in introduction part page 3, line 11-15

3. The study showed that majority of respondents knew common symptoms of COVID 19 disease and its prevention methods. It would have been interesting if they were asked about their source of information, especially because some of them had misconceptions about the sources of transmission.

Response: Thank for your observation. Since we have data regarding source of information, we have now included it result part page 9, line 5-7

4. Paragraph 2 line 1: You mentioned that "It was also identified that only 21.2% of the study participants had good preventive behavior against COVID-19." Was this due to limited tools? e.g no masks…no gloves...no soap? Please elaborate.

Response: Thank for your nice observation. Results regarding barrier/hindering factors are added in both results and discussions sections

5. Paragraph 2 line 4: mentioned that "This variation could be due to differences in the socio-economic characteristics of study participants or it might be due to disparity in media exposure as the study area is relatively far from the center." What type of media channels? And why there is disparity in media exposure? No internet? No electricity?

Response: Thank you. The study was conducted in remote area of the country where health and infrastructure in very low. Thus, access of health information health information is relatively low the area due low internet coverage and electronic medias.

6. Paragraph 4: You mentioned that "The study identified that a higher score of COVID-19 preventive practice associated with higher risk perception." Why do you think this group had a higher risk perception? Maybe they had a family member who has been infected or had chronic diseases?

Response: since the study design purely quantitative, we could fully explain the reason behind high risk perception. Thus, we have described this in limitation of the study. Page 17

7. The same applies for paragraph 6, where You mentioned that " The odds of good practice of COVID-19 prevention methods among subjects who had high perceived self-efficacy was higher as compared to those with low self-efficacy to practice COVID-19 prevention methods." Why did this group had higher self-efficacy?

Response: Due to the quantitative nature this study we did not know why those group have high self-efficacy.

8. Was there a difference between application of preventive practices between those working in hotels and bars for example? Did different levels of restaurants (fantasy versus popular restaurants) affected using protective measures?

Response: In the area, many establishments provide mixed service. For instance, hotels are providing bar and restaurant service and vice-versa. Thus, it is difficult to assess if there are variations in practice of protective measures.

Reviewer #2

1. In Data processing and analysis paragraph, please write manufacture origin of SPSS.

Response: thank you. We have accepted the suggestion and included in the manuscript.

2. Please add references for you paragraph that you describe multivariate logistic regression analysis model, ( Bivariate binary logistic regression analysis was done to select candidate variables for multivariable binary logistic regression analysis at p-value < 0.25)

Response: thank you. We have cited the reference as per your recommendation.

Decision Letter 1

Jennifer A Hirst

16 Dec 2020

PONE-D-20-25994R1

Knowledge of COVID-19 and preventive behaviors among waiters working in food and drinking establishments in Southwest Ethiopia

PLOS ONE

Dear Dr. Asefa,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

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We look forward to receiving your revised manuscript.

Kind regards,

Jennifer A Hirst, DPhil

Academic Editor

PLOS ONE

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Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. If the authors have adequately addressed your comments raised in a previous round of review and you feel that this manuscript is now acceptable for publication, you may indicate that here to bypass the “Comments to the Author” section, enter your conflict of interest statement in the “Confidential to Editor” section, and submit your "Accept" recommendation.

Reviewer #1: (No Response)

**********

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The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

**********

3. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: Yes

**********

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Reviewer #1: Yes

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Reviewer #1: Yes

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6. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: Thank you for making the required changes. The manuscript has improved a lot. I have some minor comments. Kindly find the comments below

• Page 3, line 19: You mentioned that "however, in rare cases, patients may develop a severe acute respiratory syndrome that requires mechanical ventilation" I think that "rare" is not the correct term here. Maybe you can add a reference which includes the percentage of cases that develop ARDS.

• Table 3, question one: The first question should be modified into "How often are you maintaining physical distance?

• Table 4: The p values for some parameters are not written. Please add them.

Discussion

• Page 14, line 11: You mentioned that " During the periods of the state of emergency: land borders are closed, schools and universities remain shut, all gathering of more than four persons are forbidden" Please use the past tense instead of the present tense " borders were closed....universities remained shut… etc" please do this all through the paragraph.

• Page 14, line 17: You mentioned that "Moreover, hotels, restaurants, and cafeterias allowed services to more than three patrons at a single table" I think you mean that that they didn't allow service to more than 3 persons at a single table. If so, please correct the sentence.

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Reviewer #1: Yes: Ahmed Samir Abdelhafiz

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PLoS One. 2021 Jan 25;16(1):e0245753. doi: 10.1371/journal.pone.0245753.r004

Author response to Decision Letter 1


25 Dec 2020

Rebuttal letter

Dear Editor,

Dear Reviewers,

We are very much grateful for the Editor and reviewers’ time and willingness to review the manuscript. We thank them for their constructive comments and suggestions. Based on your recommendations, we addressed all the issues raised and the corrections are included in the revised version of the manuscript.

In the following, we provide details of the changes added to the manuscript, in respect to your valuable comments.

Reviewer #1

Thank you for making the required changes. The manuscript has improved a lot. I have some minor comments. Kindly find the comments below

1. Page 3, line 19: You mentioned that "however, in rare cases, patients may develop a severe acute respiratory syndrome that requires mechanical ventilation" I think that "rare" is not the correct term here. Maybe you can add a reference which includes the percentage of cases that develop ARDS.

Response: Thank you for your observation. Now, we have modified the statement based on your recommendation.

2. Table 3, question one: The first question should be modified into "How often are you maintaining physical distance?

Introduction

Response: Thank you for your suggestion. We accepted the suggestion and included in manuscript.

3. Table 4: The p values for some parameters are not written. Please add them.

Responses: Thank you comment. Previous we included the p-values and adjusted odds ratio (AOR) for only variables that are significant at p-value less than 0.05 in the table of multivariable result. Now based on your recommendation, we have included p- values and AOR for all variables in the models.

4. Page 14, line 17: You mentioned that "Moreover, hotels, restaurants, and cafeterias allowed services to more than three patrons at a single table" I think you mean that that they didn't allow service to more than 3 persons at a single table. If so, please correct the sentence.

Responses: Thank for your nice observation. It was typo error and now we corrected it.

Decision Letter 2

Jennifer A Hirst

7 Jan 2021

Knowledge of COVID-19 and preventive behaviors among waiters working in food and drinking establishments in Southwest Ethiopia

PONE-D-20-25994R2

Dear Dr. Asefa,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.

An invoice for payment will follow shortly after the formal acceptance. To ensure an efficient process, please log into Editorial Manager at http://www.editorialmanager.com/pone/, click the 'Update My Information' link at the top of the page, and double check that your user information is up-to-date. If you have any billing related questions, please contact our Author Billing department directly at authorbilling@plos.org.

If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org.

Kind regards,

Jennifer A Hirst, DPhil

Academic Editor

PLOS ONE

Additional Editor Comments (optional):

Reviewers' comments:

Acceptance letter

Jennifer A Hirst

15 Jan 2021

PONE-D-20-25994R2

Knowledge of COVID-19 and preventive behaviors among waiters working in food and drinking establishments in Southwest Ethiopia

Dear Dr. Asefa:

I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now with our production department.

If your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information please contact onepress@plos.org.

If we can help with anything else, please email us at plosone@plos.org.

Thank you for submitting your work to PLOS ONE and supporting open access.

Kind regards,

PLOS ONE Editorial Office Staff

on behalf of

Dr. Jennifer A. Hirst

Academic Editor

PLOS ONE


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