Abstract
Introduction
Proper assessment of unmet supportive care needs of patients with breast cancer and its influencing factors at different treatment intervals will improve the rehabilitation of patients with breast cancer. Therefore, this study aims to determine the prevalence of unmet supportive care needs, changes of needs over time and associated factors during the treatment period.
Methods and analysis
This multicentre, prospective cohort study will be conducted in three governmental hospitals and one tertiary cancer institute in Penang, Malaysia. Adult women diagnosed with primary or recurrent tumour, node, metastases stage I–IV breast cancer based on pathological biopsy will be eligible for this study. At least 281 samples are required for this study. Participants will undergo follow-up at three time intervals: T1 at breast cancer diagnosis; T2 at 3 months after diagnosis and T3 at 6 months after diagnosis. Patients will complete a set of questionnaires at each time. The primary outcome of this study includes the changes in supportive care needs over three time points, followed by the secondary outcome examining patients’ characteristics, coping behaviours and positive psychological components as they affect changes in unmet supportive care needs over time.
Ethics and dissemination
The study has received ethics approval from the Medical Research and Ethics Committee, Ministry of Health Malaysia (NMRR-19-268-45809 IIR) and the Human Research Ethics Committee of Universiti Sains Malaysia (USM/JEPeM/17100443). The results of the prospective study will be submitted for publication in a peer-reviewed journal.
Keywords: breast tumours, epidemiology, preventive medicine, public health
Strengths and limitations of this study.
This study is a prospective follow-up of newly diagnosed patients with breast cancer.
Patients’ supportive care needs will be assessed at three time points across their treatment trajectory: T1 at breast cancer diagnosis; T2 at 3 months after diagnosis and T3 at 6 months after diagnosis.
This study will assess the effects of patients’ sociodemographic characteristics, clinical status, treatment history, coping behaviour, social support and post-traumatic growth on the unmet supportive care needs of the patients.
Two-way repeated-measures multivariate analysis of variance will be used to determine differences in multiple needs in all five domains over time and between-subject characteristics.
This study may suffer from high attrition of study samples at second and third follow-up, but this may be countered with a proper data collection strategy and strong interpersonal skills among the team.
Introduction
Background and rationale
Breast cancer has long been a global non-communicable disease threat. More than 2 million newly diagnosed patients with breast cancer were reported in 2018.1 Most of the patients with breast cancer were recorded in the Asia region, and Malaysia is among the countries contributing to the statistics. Breast cancer is the most common cancer, accounting for 34.1% of all cancer among women in Malaysia for the period 2012–2016. Alarmingly, 47.9% of these cancers were detected in their late stages (III and IV).2 Patients with cancer and cancer survivors face a wide range of problems throughout their treatment, which often persist in a chronic and long-term manner.3 4 In-treatment complications are usually caused by the side effects of treatment, exposing patients to negative physical and mental symptoms and social function problems.5 6
As distinct from advanced technology for medical treatments, non-pharmacological approaches such as supportive care are essential to reduce patients’ symptoms, and improve quality of life among patients and their families.7 8 Supportive care is defined as rendering essential services that satisfies the physical, psychological, social, informational and spiritual needs of patients with cancer over the entire illness trajectory. Crucial aspects in supportive care include social care, the need for information, psychological support and spiritual needs. These can all improve emotional and functional adjustment and symptoms and quality of life and may contribute to increased survival.9 10 Unmet needs are most prominent when gaps exist between a person’s experience of services and the actual services required or desired.11 Understanding the prevalence of unmet needs of patients with breast cancer is crucial and clinically of prime importance throughout their continuum of survivorship to offer timely effective interventions. Moreover, it has been shown that increased unmet needs are associated with a range of adverse outcomes, including increases in self-reported anxiety and depression.12
The supportive care needs of patients with breast cancer have been explored with numerous study designs incorporating quantitative, qualitative or mixed-method approaches.13–19 Majority of studies adopt cross-sectional study design to assess unmet needs of patients with breast cancer at diverse cancer time points followed by several phenomenological qualitative interviews and longitudinal studies.4 13–15 18 20–25 Qualitative studies exploring the unmet needs experienced by patients with breast cancer and cancer survivors have found several significant themes related to difficulty in finding information, physical discomfort, safety, emotions, financial and social support.15–17
A similar pattern of unmet needs has also been observed in many other cross-sectional studies in the past 10 years. Three domains reported as the most frequent unmet needs among patients with breast cancer are the need for a health system and information,4 13 15 18 20 24 25 physical needs13–15 18 and psychological needs.14 21–23 In general, unmet supportive care is more common among younger patients, later cancer stage, multiple breast cancer (multiplicity), human epidermal growth factor receptor 2 (HER2), treatment state, marital status, higher education, shorter time since diagnosis, employment and psychosocial status.13 14 19 23 25 A Korean study showed that the older age group showed a higher level of recognition of physical symptom needs. In contrast, the unemployed group expressed more significant needs for information and education. Survivors with multiple breast cancers, indicated by two or more invasive tumours within the same breast quadrant and simultaneous existence of a tumour in the other breast, have greater needs in the domains of healthcare staff and physical symptom.18 26 27
Efforts to observe changes of needs over a various predetermined time interval across the breast cancer treatment trajectory have been reported in a few previous studies. The assessment points vary from the diagnosis of breast cancer to the end of primary treatment, following treatment or post-treatment follow-up.28–31 A prospective longitudinal survey by Liao et al28 assessed patients’ needs at four intervals (at diagnosis (T1), 1 month (T2), 2 months (T3) and 3 months (T4) after diagnosis). They found that women had moderate-to-high levels of unmet needs, with the highest being in the health system and information domain at each time point. Interestingly, psychological, health system and information, and sexuality needs reduced over time, but not physical and daily living (PDL) needs, which increased significantly over time.28 Another longitudinal study was conducted among Chinese women with advanced breast cancer receiving initial chemotherapy. Each of the patients was assessed at baseline, then again at 6 weeks, 3 months, 6 months and 12 months post-baseline. Most women in the study showed stable low levels of health system, information and patient support (HSIPS) (78.9 %); psychological (82.4 %); PDL (83.7 %); and sexuality (97.4 %) supportive care needs. One in five and one in eight women showed high initial supportive care needs in HSIPS and psychological and PDL domains, respectively.32
The association of coping strategies, social support and post-traumatic growth (PTG) on supportive care needs has been demonstrated in a study among patients with haematological cancer. Higher perceptions of partners’ negative dyadic coping are associated with higher supportive care needs for both patients and partners.33 However, the evidence of the effect of these factors on the changes in supportive care needs among patients with breast cancer is scarce. Limited evidence has shown a significant relationship between social support and unmet needs.21 Social support refers to physical, psychological and financial support available to an individual which is provided by a network of family, friends, neighbours and community members in times of need.34 Social support has four components: instrumental, informational, emotional and companionship support. Instrumental support includes the provision of financial assistance, services and goods support by the source of social support. Informational support includes provision of information, guidance and advice by the source of social support. Emotional support encompasses warm and affectionate support, such as love, protection, care, acceptance and trust as provided by the source of social support. Companionship support allows a sense of belonging to oneself, and spousal support is an example of companionship support and is of utmost importance to patients with cancer, as it enables positive reappraisal of the traumatic cancer experience.35 A study of unmet social support needs among elderly cancer survivors indicated that two-thirds of cancer survivors had at least one unmet social support need. Commonly reported unmet social support needs among cancer survivors include emotional, physical, medical and informational social support needs.36
PTG is the development of positive psychological growth in response to a traumatic experience or life-threatening event. PTG has five domains: appreciation of life, spiritual development, new possibility in life, greater interpersonal relationship and greater personal strength. PTG occurs when someone’s initial pre-assumptive world is shattered by a traumatic event, but he or she is later able to make new meaning out of the traumatic event by incorporating the new trauma-related information into rebuilding a new assumptive world of self, others and surroundings. This is an enhancement of psychological functioning beyond the level experienced by the person prior to the traumatic event.37 PTG has been reported in patients with various cancer diagnoses, including patients with breast cancer.38 PTG has been shown to be associated with spousal support and coping mechanisms, such as positive reframing and religious coping in patients with cancer.39 To the best of our knowledge, there have been no studies to date which have investigated the association between PTG and unmet needs in patients with cancer. It is also not known whether PTG and unmet needs exhibit a bidirectional association in patients with cancer.
Prospective assessment of changes of unmet supportive care needs of patients with breast cancer and its influencing factors at different treatment intervals is in great demand to improve the quality of life and rehabilitation of patients with breast cancer. Assessing the needs also offers a direct measure of the patients’ support preference and service gaps. In return, this will help clarify where actions and resource allocation are necessary for the healthcare setting in providing good quality patient-centred management to patients with breast cancer.32
Specific aims
Aim 1
To determine the prevalence of unmet supportive care needs experienced by patients with breast cancer at early diagnosis, 3 months after treatment and 6 months after treatment.
Aim 2
To determine significant changes in unmet supportive care needs of patients with breast cancer over the three points of time across five domains (psychological, PDL, sexuality, health system and information, and patient care and support).
Aim 3
To determine any associations between patients’ sociodemographic characteristics, clinical status, treatment history, coping behaviour, social support and PTG, and changes in supportive care needs among patients with breast cancer.
Methods and analysis
Study design
This study will be conducted as a multicentre, prospective cohort study.
Study area and study population
This study will be conducted in three governmental hospitals and one tertiary cancer institute providing treatment to patients with breast cancer in Penang, Malaysia. Located in northwest peninsular Malaysia, Penang recorded the highest incidence of all cancer sites between 2012 and 2016.2 This study will involve newly diagnosed patients with breast cancer diagnosed between 1 July 2019 and 31 December 2020. The inclusion criteria include women with a confirmed diagnosis of breast cancer based on pathological biopsy and who: were aged 18 years and above; were diagnosed with primary or recurrent breast cancer less than 3 months from the histopathological examination date; had tumour, node, metastases stage I–IV breast cancer; were Malaysian and provided consent to participate in the study. The exclusion criteria exclude women less than 18 years of age or with: no cancer of cancer in situ; secondary cancer; language or cognitive difficulties; or a diagnosis more than 3 months previously. Eligible women will be invited to participate in the project by a trained research assistant on their appointment day in the oncology clinic.
Sample size estimation
The sample size was calculated using the single proportion formula.40 The calculation was done based on the expected prevalence of unmet supportive care needs among patients with breast cancer (79.0%) from the previous study conducted by Edib et al.10 The sample size was calculated with the requirements for significance level (α), 0.05 and power (1−β), 0.8. Estimated 10% missing data have been added to the final figure. Therefore, a total of 281 samples are needed for this study.
Sampling method and data collection procedure
Participants will be recruited using convenience sampling of newly diagnosed patients with breast cancer attending oncology clinics in the four study sites. Convenience sampling was chosen due to its benefits in light of our limited time, budget and resources.41 With the help of nurses in the participating clinics, the research team will be updated with the names, contact details and date of next follow-up of newly diagnosed patients every month. From here, the research team will take charge of the other activities related to the study to minimise the effects of proxy involvement (for instance carer, healthcare providers) in study interviews on the patients’ responses.42 43 Each of the eligible patients will be contacted via telephone by the trained research assistant or the second author prior to their appointment day to make them aware of the study and the need for first face-to-face T1 interview. Patients will be excluded if they do not agree to participate. For those willing to participate, the research assistant will set an appointment for the first interview. The research assistant will approach eligible women on their appointment day during the waiting time. Each participant will be given explicit information about the study background, the purpose of the study and the data collection process. Informed consent will be taken before they enrolled in the study. Participants will be informed that there are three interviews involved in the study. Each participant will be given full autonomy to participate or withdraw from the study at any time without jeopardising their ongoing cancer treatment. Figure 1 depicted the flow of the data collection planned for this study. The patients’ medical records will be reviewed twice throughout the study, first after the T1 interview to assess patients’ sociodemographic factors, date of breast cancer diagnosis, clinical background, cancer subtypes and pathological characteristics. Next, medical records will be reassessed again by the trained research assistant and the second author after patients have completed the third interview to assess the breast cancer treatments received by the patients throughout the 6-month study. Patients who do not consent to this aspect of the study will be excluded from the study.
Figure 1.

Data collection framework.
The 34-item Short-Form Supportive Care Needs Questionnaire has been shown to be valid and successfully used as either self-administered, face-to-face or telephone interviews previously.44 45 The survey will be conducted using face-to-face and telephone interview modes of administration. The face-to face interview has shown to have several advantages over the self-administered mode of administration, as it requires only basic verbal and listening skills. No reading skills are required. This mode of administration has also shown to have high survey response and high questionnaire completion rates and low recall bias. Respondents prefer this mode of administration as compared with self-administered modes.46 The face-to-face interview method was selected for the first T1 interview as it will allow the interviewer to build rapport and strong trust with the patients, to reduce response rate discrepancies associated with the use of the telephone as a medium for conducting data collection in the other two follow-up interviews.47 48 Other researchers have demonstrated that when first personal contact is initiated, the differences between the response rates of the face-to-face interview and telephone interview methods disappear.49–51 Patients will become more easily familiar with the questions and the response scale in person, before being subsequently interviewed via telephone.
Data collection via telephone interview has two significant benefits, namely cost-effectiveness and time efficiency.47 51 A follow-up interview by telephone reduces the direct cost of travelling to the clinic for interview for both the research team and the participants and takes less time overall.52 At the end of the T1 interview, the reviewer will remind the patients of their next T2 interview via a telephone call after 3 months. A week before the set T2 interview date, patients will be sent a text reminder or a phone call by the research assistant. If rescheduling is needed, patients will be required to reply to the text/phone call. The research assistant will repeat these procedures for the T3 interviews to minimise attrition.
Proposed statistical methods
Data will be analysed using IBM SPSS Statistics Campus Edition V.27.0 for Windows (IBM Corp). Descriptive statistics will be used to summarise the characteristics of the subjects. Numerical data will be presented as either mean (SD) or median (IQR) based on normality distribution. Categorical data will be presented in terms of frequency and percentage. The prevalence of unmet supportive care needs experiencing by the patients with breast cancer at early diagnosis, 3 months after diagnosis, and 6 months after diagnosis for each of the five domains will be described in terms of frequency and percentage. Patients will be classified in a binary categorical group as having or not having unmet supportive care needs. Patients will be said to have unmet needs for each domain if they scored moderate-to-high needs in the respective domain. Next, for the purpose of assessing changes in supportive care needs over time and its associated factors, the outcome of interest which is the level of needs of the subject for all five domains will be measured continuously by a total domain score. A two-way repeated-measures multivariate analysis of variance will be used to determine differences in multiple needs in all five domains over time or between-subjects characteristics. Any associations between sociodemographic characteristics (age, gender, ethnicity, marital status and family history of breast cancer); clinical status (diabetes, hypertension and heart disease); treatment history (chemotherapy, radiotherapy, surgery or hormone therapy); coping behaviour; social support; and PTG, with changes in supportive care needs among patients with breast cancer, will be assessed. The level of significance will be set at 0.05 with a 95% CI.
Data and study tools
Data will be collected using six tools: the medical records; pro-forma data collection; the 34-item Short-Form Supportive Care Needs Survey-Malay version (SCNS-SF34-M); the brief Coping Orientation to Problems Experienced-Malay version (COPE-M); Source of Social Support Scale-Malay version (SSSS-M) and the Malay PTG Inventory-Short Form (PTGI-SF-M).
Patients’ medical records
Patients’ medical records are required for information including patients’ sociodemographic characteristics, telephone number, date of breast cancer diagnosis, next follow-up, treatment-related factors, clinical background, cancer subtypes and pathological characteristics. The sociodemographic factors assessed in this study include patients’ age, gender, ethnicity, marital status and family history of breast cancer. The clinical background assesses on the status of other medical comorbidities (diabetes, hypertension and heart disease). The cancer subtypes identify patients based on oestrogen receptor, progesterone receptor, HER2 or triple-negative. The treatment-related factors to be assessed include the type of breast cancer treatment received between the breast cancer diagnosis and the end 6-month treatment. This includes any/combination of chemotherapy, radiotherapy, surgery or hormonal therapy. The start date of each treatment will be recorded. Pathological characteristics include tumour size, staging, metastasis status and lymph nodes involvement.
Data collection pro forma
All information gathered from patients’ medical records will be filled in a data collection form by the appointed research assistant and the second author (NA).
Supportive care needs
Data on patients’ supportive care needs will be assessed using the SCNS-SF34-M. The original English version of this survey questionnaire has been validated and has shown high internal consistency with Cronbach’s alpha coefficients ranging from 0.86 to 0.96.53,33 A total of 34 items are divided into five domains:
Psychological (10 items)—item numbers 6–14 and 17
PDL (5 items)—item numbers 1–5
Sexuality (3 items)—item numbers 15, 16 and 31
Health system and information (11 items)—item numbers 23–30; 32–34
Patient care and support (5 items)—item numbers 18–22
For each item, the respondents will be required to indicate their level of needs over the past month concerning having breast cancer. The level of needs would be scored on a 5-point Likert scale: (1) not applicable, (2) satisfied, (3) low need, (4) moderate need, (5) high need. The domain score will be obtained by adding together the responses to each of the items within the domain and dividing the sum by the number of items in the domain according to the scoring manual.44 The score has possible values ranging from 0 to 100, with a higher score indicating more unmet needs.
The Malay version of this SCNS-SF34 will be prepared for those who cannot speak English. Translation into the Malay language will be done by an independent language expert who is fluent in both English and Malay languages. Back-to-back translation (Malay–English–Malay) will be carried out by independent language experts not associated with this study. Later, both of the two sets of English and Malay versions will be subsequently compared with the original version by breast and reconstructive surgeons for the conceptual equivalence of the items (face validity). Changes to the translated version will be made as needed to remove ambiguity and will be pretested before the real study.
Coping behaviour
The coping behaviour of the patients will be assessed using the validated brief COPE-M scale.54 The system uses a 4-point Likert scale and comprises 28 items, ranging from ‘I have not been doing this at all’ (1) to ‘I have been doing this a lot’ (4). The higher score represents greater coping strategies used by the patients. In total, 14 dimensions (two items for every dimension) are put forward by this scale. These are self-distraction, active coping, denial, substance use, use of emotional support, use of instrumental support, behavioural disengagement, venting, positive reframing, planning, humour, acceptance, religion and self-blame.54
Social support and PTG
This study will assess the patients’ sources of social support and the PTG experienced following a breast cancer diagnosis.
Source of social support
The patients’ source of social support will be measured by using the SSSS-M. The translated Malay version was adapted from the original SSSS used among patients with cancer by Kinsinger et al. It has been previously validated for use with patients with local breast cancer.55 56 It comprises a 10-item respondent-rated questionnaire that is used to measure the degree of spousal social support perceived by the respondent. It consists of four domains: informational support (measures the degree to which the spouse of the patient provides guidance, advice and feedback about the patient’s problems); instrumental support (measures the degree to which the spouse of the patient assists in managing the patient’s daily chores, such as transportation, financial management and household chores); emotional support (assesses the degree to which the spouse of the patient listens, empathises, communicates sufficiently and provides comfort to the patient); and negative support (measures the degree to which the spouse of the patient neglects the supportive needs of the patient). The SSSS-M has been validated in patients with breast cancer with confirmatory factor analysis and had good psychometric properties.
Malay PTG Inventory-Short Form
The patients’ PTG will be measured using the PTGI-SF-M. The translated Malay version has been adapted from the original PTGI-SF developed by Cann et al and has been validated previously among patients with local breast cancer.57 58 It comprises a 10-item respondent-rated questionnaire used to measure five domains: the appreciation of life, personal strength, relating to others, spiritual growth and new possibilities in life. Each item is rated from 0 (I did not experience this change) to 5 (I experienced this change to a great degree). It is scored from 0 to 50, and the higher the total score, the higher the level of PTG.58
Patient and public involvement
The patients in this study will not be involved in developing the research question or study design. They will also not be involved in the recruitment or conduct of the study.
Outcomes
This study’s primary outcome is the changes in supportive care needs among patients with breast cancer over three time points across their cancer treatment trajectory. This study’s secondary outcome is to determine associations between patients’ characteristics, clinical treatment history, coping behaviour, social support and PTG to the changes in unmet supportive care needs over time.
Ethics and dissemination
Dissemination and data sharing
This study has been registered with the Malaysian National Medical Research Registry and has obtained ethical approval for the observational study from two established human ethics committees: the Medical Research and Ethics Committee, Ministry of Health Malaysia (NMRR-19-268-45809 IIR) and the Human Research Ethics Committee of Universiti Sains Malaysia (USM/JEPeM/17100443). The researchers will adhere to the Declaration of Helsinki principles and the Malaysian Good Clinical Practice Guidelines throughout the study. This study will be reported following the Strengthening the Reporting of Observational Studies in Epidemiology Statement: Guidelines for Reporting Observational Studies to enhance reporting transparency.59 Data and resources will be shared with other eligible investigators through academically established means. The datasets used and analysed during the study will be available from the corresponding author upon reasonable request. All aspects of the study, including results, will be strictly confidential, and only the study team will have access to information on participants, except as required by law. In publication and presentation of the results, no reference will be made to individual subjects in a form that will expose their identity. A report of the study may be submitted for publication. However, individual participants will not be identifiable in such a report. Data will be presented as grouped data and will not individually identify the respondents.
Data storage and management
All data will be entered by the principal investigators (PIs) or research assistants, and data accuracy will be verified by the study PI. Data quality control measures will include queries to identify missing data, outliers and discrepancies. Only research assistants and PIs will have access to protected health information. After enrolment, a unique identifier will be assigned to each study subject. The data from all sites will be uploaded and stored in a password-encrypted external hard disk which will only be accessible to the PI. All computers used in this study will be password protected and encrypted per university policy to increase security. The PI will ensure that the anonymity is maintained. Patients will not be identified by name in any reports on this study. The study PI will have access to the final study dataset. All data collection forms and questionnaires will be maintained in lockable filing cabinets within the corresponding author’s office. All data will be kept for 7 years. To reidentify data at a later stage for feedback to participants, the data will be stored in the identifiable or potentially identifiable (coded) form. After the prescribed storage time, all hard paper copies will be shredded before placement in a secure paper recycling bin. All soft copy data will be deleted.
Strengths and limitations
Strengths
Our longitudinal study design, in which parallel covariates are reliably and repeatedly measured over time, will allow us to look at changes of supportive care needs over time in the same patient, defining the temporal sequence of changes and providing stronger evidence for a wide range of longitudinal data. The PenBCNeeds Study should provide evidence for incidence and risk factors of the unmet supportive care needs among newly diagnosed patients with breast cancer, benefiting numerous healthcare stakeholders and assisting in the design of a better cancer supportive treatment in future.
Limitations
This study may experience a low response rate, loss to follow-up in the second and third telephone interviews, and missing data points that would challenge the internal validity of reported results from the PenBCNeeds Study. To minimise the issue of low response rate and loss to follow-up among the eligible patients, a strong rapport will be emphasised between the research assistant and each patient during the first interview. This entails respecting the time commitment of patients, formal tracking of patients (including acquiring multiple contacts for arranging follow-up), strong interpersonal skills among study personnel and flexible hours for telephone interviews.
Supplementary Material
Acknowledgments
The authors thank those who gave invaluable comments on drafts of this protocol.
Footnotes
Contributors: NMS—conception and study design, acquisition of data, analysis and interpretation of data, drafting and revising the manuscript. NA—conception and study design, acquisition of data, analysis and interpretation of data, drafting and revising the manuscript. RH—study design, acquisition of data, analysis and interpretation of data, drafting and revising the manuscript. NMMM—study design, acquisition of data, analysis and interpretation of data, drafting and revising the manuscript. MFILBA—study design, acquisition of data, analysis and interpretation of data, drafting and revising the manuscript. All authors have read and given final approval for the submitted manuscript.
Funding: This work was supported by the Universiti Sains Malaysia Short Term Grant (grant number: 304.CIPPT.6315102).
Competing interests: None declared.
Patient and public involvement: Patients and/or the public were not involved in the design, or conduct, or reporting, or dissemination plans of this research.
Patient consent for publication: Not required.
Provenance and peer review: Not commissioned; externally peer reviewed.
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