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. 2021 Mar 22;14(3):331–338. doi: 10.1007/s40271-021-00504-4

Public Preferences in Priority Setting when Admitting Patients to the ICU During the COVID-19 Crisis: A Pilot Study

Merle Gijsbers 1, Iris Elise Keizer 1, Stephanie Else Schouten 1, Janneke Louise Trompert 1, Catharina G M Groothuis-Oudshoorn 2, Janine Astrid van Til 2,
PMCID: PMC7982314  PMID: 33748930

Abstract

Introduction

One of the challenges faced by hospitals during the coronavirus disease 2019 (COVID-19) pandemic is resource shortages in intensive care units (ICUs). In times of scarcity, patient prioritization based on non-medical considerations might be necessary.

Objective

The aim of this study was to pilot test a survey to elicit public opinions on the relative importance of non-medical considerations in priority setting when admitting patients to the ICU in times of crisis.

Methods

A discrete-choice experiment was used to collect social preferences for priority setting when admitting patients to the ICU during the COVID-19 pandemic. The six attributes were patient age, profession, guardianship, risk-conscious behavior on a societal level, health-conscious behavior, and expected ICU length of stay. The data were analyzed using a mixed multinomial logit model. Interactions between the age and profession of the respondents and the age and profession of the patient profiles were considered.

Results

The mean (± standard deviation) age of respondents was 35.9 ± 14.5 years. In all, 70% of respondents indicated that medical and/or non-medical considerations should play a role in prioritizing patients for the ICU, whereas 15% agreed with a “first come, first served” strategy and the remaining 15% had no opinion. Respondents deemed risk-conscious behavior on a societal level to be the most important non-medical factor that should be used to prioritize patients in phase three of the framework, garnering an attribute importance (AI) of 31.2%, followed by patient age (AI 16.3%) and health-conscious behavior (AI 16.0%). ICU length of stay had the lowest impact on patient prioritization for ICU admittance (AI 10.9%). Younger and older respondents attached more importance to age than respondents in the middle age group and indicated a stronger preference to prioritize patients in their own age group (p = 0.042).

Conclusion

The results of our study demonstrate the relative importance members of the public attach to responsible societal behavior during the COVID-19 pandemic. In the next phase of the study, we will elicit the perspectives of a representative sample of the Dutch population. Changes to the task design and attribute operationalization could improve the external validity of the study findings, and optimization of the experimental design will improve the internal validity of the study.

Supplementary Information

The online version contains supplementary material available at 10.1007/s40271-021-00504-4.

Key Points for Decision Makers

When triaging patients with coronavirus disease 2019 (COVID-19) for admission to the intensive care unit (ICU) based on non-medical considerations, public opinion should be considered to create a situation of co-ownership.
The public deemed individual responsibility as important for priority setting even though medical professionals consider this unethical and impractical.
This pilot study provides valuable information on the trade-offs necessary for ICU priority setting, which can support future research on this ethically complex topic.

Introduction

Since severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) emerged in December 2019, it has taken the world by storm. In November 2020, the total number of confirmed cases of coronavirus disease 2019 (COVID-19) worldwide was 61,715,119 cases (including 1,444,235 deaths), and the number was continuing to rise [1]. The virus and the national measures that were necessary to contain it have affected the lives of both individuals and society. Examples of such measures in the Netherlands include working from home, hygiene rules, social-distancing rules, and instructions to avoid crowded places [2].

One of the primary drivers for implementing the national measures was to prevent resource shortages in hospital intensive care units (ICUs) as this may create problems for access to care for those in need and healthcare inequity. Resource shortages were one of the main challenges faced by hospitals during the first infection peak in March–April 2020. During this time, nearly full occupancy of ICU beds was reached (even after upscaling the national ICU bed capacity from 1150 to 1700) [3]. The Netherlands acted upon their care alliance with Germany, whereby patients who were unable to receive treatment in Dutch hospitals were transported to German hospitals for critical care [4]. As such, prioritization decisions were avoided during the first wave.

In preparation for a second wave of the virus, a triage framework for admitting patients into the ICU was developed on the request of the federation of medical specialists in The Netherlands. The first step of this framework consists of reconstructing other departments into ICUs, specifically for crisis situations. The second step is to prioritize patients based on medical reasons that influence expected survival. The last step consists of triage based on non-medical reasons [5]. In developing the third step, medical specialists of different associations and professors in medical ethics and philosophy were consulted.

Both the second and the third step of this protocol involve preference-sensitive decisions in which the decision to prioritize is influenced by the relative importance that decision makers attach to the different arguments included. For the second step, ICU physicians and other medical professionals are the experts, as they are most experienced in estimating the impact of individual patient characteristics on patient prognosis. However, we argue that, in developing the third step of the protocol, including a societal perspective on relevant factors to include and their relative importance could support medical professionals and policy makers in making an informed decision about which arguments to include. It could create a situation of co-ownership of the potential consequences of the decision-making process.

Within the last year, Wilkinson et al. [6] and Asghari et al. [7] have studied public preferences in the UK and Iran, respectively, for the treatment of patients with COVID-19 when only one ventilator is available. Wilkinson et al. [6] included the chance of survival, life expectancy, age, expected length of treatment, disability, and degree of frailty as arguments and found that the most important reasons for prioritization in the UK were higher chance of survival, a longer life expectancy, and a shorter duration of treatment. This study did not include non-medical arguments [6]. Asghari et al. [7] included 11 medical- and non-medical arguments, namely, likelihood of survival, duty to care, quality of life, reassessment of the patient, the “first come, first served” basis, social support, financial ability, political position, reciprocity, sex, and age. They found that having a medical profession was the most important factor that determined prioritization decisions, and it was more important than better prognosis [7]. However, the findings in these studies do not easily translate to the Dutch context because of differences in healthcare and political systems.

The aim of this study was to pilot a survey to elicit public perspectives on the relative importance of non-medical considerations that influence prioritization for ICU beds during the COVID-19 pandemic in the Netherlands. In this study, we used a discrete-choice experiment (DCE) to elicit preferences. A DCE is a stated-preference method for studying the preferences of patients and other stakeholders. It has become the most frequently applied approach in healthcare to determine preferences for health and non-health attributes of care [8]. This methodology explicitly emphasized the trade-offs that must be made in making prioritization decisions.

Methods

Study Population

To elicit the societal preferences, an online health preference survey was conducted in the Netherlands in October 2020. Survey participants were recruited through convenience sampling. The survey was advertised online via the researchers’ social media accounts (i.e., LinkedIn and WhatsApp). Subsequent snowball sampling might have occurred when this advertisement was shared further. No inclusion or exclusion criteria were put in place.

Attributes and Levels

A narrative literature search was conducted to determine which non-medical attributes were potentially relevant to priority setting for the ICU from a public perspective in the Netherlands. Different combinations and Dutch translations of terms equivalent to “COVID-19”, “priority setting,” and “intensive care” were entered into PubMed, Google Scholar, and Scopus. Scientific abstracts on ICU prioritization, both COVID and non-COVID related, were read to identify relevant studies. Reference lists were checked for other suitable studies. From 18 articles, 14 attributes were extracted. After discussion between the researchers, a final list of six attributes remained. Attributes that embodied medical considerations and attributes that were redundant, overlapping, or preferentially dependent were excluded (Appendix A in the electronic supplementary material [ESM]). The final six attributes were age, profession, guardianship, expected ICU length of stay (ICU stay), risk-conscious behavior on a societal level, and health-conscious behavior. Age, profession, and ICU stay were extracted from the third step of the triage framework [5]. The other attributes (guardianship, risk-conscious behavior on a societal level, and individual health-conscious behavior) were based on public discussions about COVID-19 and prioritization of ICU beds in the media [9, 10]. Each attribute was operationalized using three levels. In phrasing the attributes and their levels, care was taken to avoid the use of medical jargon and to keep the terminology simple for easy interpretation in order to increase response efficiency. The levels for ICU length of stay were based on the average ICU stays of patients with and without COVID-19 [11, 12]. The final choice of attributes and their levels are shown in Table 1.

Table 1.

Attributes and levels

Attributes Levels
Age, years ≤ 29, 30–59, ≥ 60
Profession Medical, crucial, non-medical and non-crucial
Guardian and/or caregiver Sole, shared, none
ICU length of stay, days 4, 8, 12
Risk-conscious behavior on a societal level High, moderate, low
Health-conscious behavior High, moderate, low

ICU intensive care unit

Survey Design

In the survey, respondents were presented with a series of choice tasks and asked to choose between two patient profiles. These patient profiles contained the same attributes but showcased different combinations of attribute levels, making each profile unique. Based on the respondent’s preferences for one of the two profiles, their trade-offs and preferences could be determined via the relative importance of each attribute and attribute level [13].

The full factorial design of the survey consisted of 729 potential profiles. To increase the response efficiency and lower the cognitive burden for respondents, a fractional factorial experimental design was chosen for this study and constructed using the rotation.design (package support.CEs, version 0.4-1) function in R (version 3.6.3) [14, 15]. Rotation.design was used to generate a choice experiment design according to the mix-and-match method [16]. In the mix-and-match method, two sets of an 18-alternative main effects array were created, and a choice set was generated by randomly combining two alternatives, one from each set [15]. This introduced overlap in the attribute levels of the choice tasks.

To further increase the response efficiency and to prevent fatigue, nine choice sets per respondent were randomly selected from the total set of 18. As a result, both the choice sets and the order in which the choice sets were presented varied per respondent.

The survey was programmed in Qualtrics. The first page of the survey consisted of an introduction of the study and an explanation of the attributes. After the introductory page, respondents were presented with the DCE questions. Qualtrics did not allow the survey to proceed until all assigned DCE questions were completed. This ensured that respondents filled in every question before they moved on to the next page. As a result, only completed surveys were included in the statistical analysis. After completing the DCE, respondents filled out three background questions on age, sex, and profession. To gather overall opinions on priority settings in the ICU in times of resource scarcity, respondents chose their preferred method of prioritization: “medical and/or non-medical considerations should play a role when prioritizing patients”, “prioritization of patients should take place according to the rule ‘first come, first served’,” or “no opinion”.

Before finalizing the survey, a pre-test was carried out with five test respondents. This test did not result in changes to the survey, so a final version of the survey was distributed. The translated version of the survey can be seen in Appendix B in the ESM; its original language was Dutch.

To determine an adequate sample size to predict preferences, the rule of thumb of Orme was used [17]. With this formula, 84 respondents were needed to be able to predict preferences.

Statistical Analysis

The data were analyzed using a mixed logit model. This model was chosen because it accounts for preference heterogeneity among respondents and makes it possible to derive individual-specific estimates based on the observed respondent [18]. The likelihood ratio test (lrtest, version 0.9-37) showed that the mixed logit model was significantly better than the conditional logit model for the analysis (p < 0.001). Normal distributions were used for all parameters, and the number of random draws was 100. Except for the continuous attribute “ICU stay”, the attribute levels were effects coded. The primary outcome of this model was the beta coefficients, which estimated the part-worth utility for each attribute level. With the beta coefficients, the attribute weights were calculated using the method proposed by Gonzalez [19]. The attribute weights were then multiplied by 100 to portray the relative attribute importance as percentages (Table 3) [19].

Table 3.

Results of mixed logit model and attribute importance

Attributes Level Mixed logit model SD
Part-worth utility SE Attribute importance (%) Part-worth utility SE
Age (years) ≤ 29 0.694*** 0.084 16.3 0.043 0.203
30–59* 0.128 0.094
≥ 60 − 0.822*** 0.104 0.517*** 0.109
Profession Medical 0.497* 0.100 13.4 0.335* 0.143
Crucial 0.250** 0.159 0.428** 0.134
Non-medical and non-crucial* − 0.747** 0.218
Guardian and/or caregiver Sole 0.545*** 0.112 12.2 0.338* 0.140
Shared 0.048 0.116 0.315* 0.127
None* − 0.593 *** 0.152
ICU length of stay, days 4–12 (> 1) − 0.126*** 0.036 10.9 0.072 * 0.041
Risk-conscious behavior—societal level High 1.368*** 0.113 31.2 0.720*** 0.098
Moderate 0.160 0.087 0.238 0.132
Low* − 1.528 *** 0.119
Health-conscious behavior High 0.136 0.152 16.0 0.239 0.155
Moderate 0.676*** 0.115 0.138 0.219
Low* − 0.812 *** 0.102

Log-likelihood: − 1030, Akaike information criterion: 2099

ICU intensive care unit, SD standard deviation, SE standard error

*p < 0.05, **p < 0.01, ***p < 0.001

We hypothesized that the age of the respondent would influence the preference for the age attribute, as respondents might prioritize patients within their own age group. Likewise, we hypothesized that individuals working in the medical profession would show bias towards the profession attribute. To assess whether preferences differed according to the age and profession of the respondent, we also estimated the model with interaction effects between these respondent characteristics and the corresponding attributes.

All statistical analyses were conducted with R (version 3.6.3), and the package used for the mixed logit model was mlogit (version 1, 1-0). The level of statistical significance was set to 0.05 for all statistical analyses.

Results

Respondents

A total of 341 respondents started the survey; 243 completed the survey, resulting in a response rate of 71.3%. Of these respondents, 28.5% were male and 71.5% were female. The mean (± standard deviation) age was 35.9 ± 14.5 years (range 15–78). Of the respondents, 70 (28.8%) worked in a medical profession, 36 (14.8%) worked in a crucial profession, and 137 (56.6%) worked in neither a medical nor a crucial profession. An overview of the respondent characteristics can be found in Table 2.

Table 2.

Respondent characteristics

Characteristics Resultsa
Sex
 Male 69 (28.5)
 Female 173 (71.5)
Age, years
 Range 15–78
 Mean ± standard deviation 35.9 ± 14.5
 ≤ 29 111 (45.9)
 30–59 114 (47.1)
 ≥ 60 17 (7.0)
Profession
 Medical profession 70 (28.9)
 Crucial profession 35 (14.5)
 Non-medical and non-crucial profession 105 (43.4)
 No profession 32 (13.2)
Prioritizing in healthcare
 Medical and non-medical considerations need to be taken into account 170 (70.2)
 “First come, first served” principle 35 (14.5)
 No opinion 37 (15.3)

aData are presented as n (%) or mean ± standard deviation unless otherwise indicated

Opinion on Priority Settings on the Intensive Care Unit

Of the 243 respondents, 170 (70.2%) felt that medical and/or non-medical considerations should play a role when prioritizing patients. On the other hand, 35 (14.5%) felt that prioritization of patients should take place according to the rule “first come, first served”. The remaining 37 respondents (15.3%) had no opinion.

Within-Attribute Importance

The results of the mixed logit model are presented in Table 3. The estimates of the beta coefficients for the attributes age, profession, guardianship, ICU stay, and risk-conscious behavior on a societal level were in line with the expected ordering. All attributes were significant determinants for the preference of the patient that is prioritized. For the attribute age, respondents prioritized patients aged ≤ 29 years (β = 0.694, p < 0.001) over patients aged ≥ 60 years (β = − 0.822, p < 0.001). For risk-conscious behavior on a societal level, a high level of risk-conscious behavior had a higher positive coefficient (β = 1.368, p < 0.001) and was thus preferred over low levels of risk-conscious behavior (β = − 1.528). ICU stay had a significant and expected negative effect on prioritizing patients. A longer ICU stay resulted in a larger negative coefficient (β = − 0.126, p < 0.001).

For the attribute “health-conscious behavior”, respondents’ preferences were not in line with the expected ordering. Moderate health-conscious behavior had the highest positive coefficient (β = 0.676, p < 0.001) and was therefore the most preferred attribute level, instead of high levels of health-conscious behavior (β = 0.136).

Between-Attribute Importance

Risk-conscious behavior on a societal level had the highest relative importance, followed by age and health-conscious behavior. The relative importance of risk-conscious behavior on a societal level (31.2%) was almost twice as high as the relative importance of age (16.3%) and health-conscious behavior (16.0%). ICU stay had the lowest impact on prioritization for ICU (10.9%).

Interaction

The differences in preferences between groups for levels within the attribute age was significant (p = 0.042). Respondents in the younger and middle age group prioritized younger over older patients (Appendix C in the ESM). However, respondents aged ≥ 60 years (n = 18) had no significant preference for an age group. The age attribute was more important for respondents in the lowest (18.6%) and middle (15.9%) age categories than for respondents in the older age category (1.7%).

In contrast with our expectations, a respondent’s own profession did not significantly influence preference within the profession attribute (p = 0.250).

Discussion

To our knowledge, this is the first study aiming to elicit the preferences of Dutch citizens on prioritization of patients to the ICU in times of crisis based on non-medical considerations. Even though this was a pilot study, it yielded interesting findings. Preliminary results showed that about two-thirds of respondents felt that medical and/or non-medical considerations should play a role in prioritization decisions, which indicates the relevance of the study topic. Risk-conscious behavior on a societal level was the most important attribute in terms of priority setting for admitting patients to the ICU, and patient age and health-conscious behavior on the individual level were the second most important.

Six arguments for prioritization were included in this study. We included three arguments that were in the current framework developed by medical professionals [5] and three that were part of the societal discussion at the time of our study. In the framework, age was included as a measurable attribute of the “fair innings” principle. This principle states that young people should have priority over older people because everyone should receive equal opportunities during their lives and older people have already had more opportunities [5]. Overall, the results of our study showed that younger patients were preferred over older patients, although patient age was not important for the respondents in the oldest age group. The other two attributes in the current framework were ICU length of stay as an attribute of efficient care and being a medical professional, as their profession increases their risk of contracting COVID-19. The latter two attributes were less important to members of the public than the following two arguments, which were frequently mentioned in public discussions: (1) risk-conscious behavior at the societal level is important to limit the spread of disease but has far-reaching consequences for people's personal lives, and (2) health-conscious behavior at the individual level was included because individual behavior, such as being overweight and being a smoker, might increase the risk of being admitted to the ICU or influence an individual’s chance of recovery [20, 21]. These two factors, which relate to a person’s own responsibility towards contracting and/or risk of dying from COVID-19, were explicitly excluded from the current framework because personal compliance levels are intrinsically difficult to determine, especially in the current hectic situation before ICU admittance. However, the preliminary results of this study indicate that arguments related to a person’s societal or individual responsibility are important from a public perspective, at least according to a convenience sample of the Dutch population.

Lessons Learned

This pilot study revealed points that should be improved in the next survey. We discuss improvements in attribute explanation and operationalization, task design, experimental design, and survey design.

First, the attributes were explained and operationalized based on discussions within the core research team. However, our pilot study indicated that the descriptions of the attributes and the attribute levels, particularly those that were operationalized qualitatively, might be interpreted differently between respondents. Perceptions of what a healthy or unhealthy lifestyle is or what it means to behave in a risk-conscious manner in terms of catching or spreading COVID-19 may also differ. This ambiguity complicates the interpretation of our study findings. In a follow-up study, we would assess these attributes more quantitatively, as per the study by Nelson Laska et al. [22]. Regarding the age attribute, we used broad and unequal intervals, whereas in reality, a 30-year-old patient might be prioritized differently than a 59-year-old patient. In a follow-up study, we would choose smaller ranges or even-point estimates for age.

Second, in the pilot study, we did not include an opt-out option in the choice tasks to clearly represent the ethical dilemma that ICU doctors might face in times of shortage. In a real triage situation, not choosing between patients is not an option in the ICU. Furthermore, in our pilot, including an opt-out option could have resulted in less data on choices between patient profiles. However, a disadvantage of forced questions in a DCE is that respondents are unable to indicate whether they were either indifferent between two profiles or found it too difficult to choose and they would therefore leave the choice to somebody else. In our next survey, we will likely include an option for respondents to indicate indifference and/or include a dual non-response option in which the choice can be made by tossing a coin (as was done by Wilkinson et al. [6]) or opt to leave the choice to a healthcare professional.

Third, although the initial design of the DCE was orthogonal, the final experimental design was not. Almost one-third of the sample that started the survey looked at or read the first page but did not start the actual survey. The Qualtrics system did not account for this in its randomization process. As a result, the choice sets (and thus attribute levels) were not distributed equally over the completed surveys. In the actual survey, we will use block randomization and a quota for the finalized blocks to ensure that the design remains balanced and orthogonal.

Fourth, in the next survey, we aim to collect more background characteristics (e.g., education level, socio-economic status, perceived risk- and health-conscious behavior, health status) to understand the extent to which background characteristics influence respondent preferences for prioritization and the extent to which respondents prioritize patients who are “like themselves”.

Study Limitations

Although this pilot study yielded important information on the validity of our survey, it also has several limitations. For instance, our recruitment strategy provided no information on the type and number of people who did not respond to the invitation to participate. Also, about one-third of potential participants dropped out after reading the introduction page before background characteristics were collected. This background information would have enabled us to compare respondents and non-respondents. For instance, if more people with a lower educational level dropped out, this could be an indicator that our survey was too difficult. Likewise, if relatively more older people or people who work in the health sector agreed to participate, this could be an indication of interest in the topic.

Moreover, the current survey included three attributes that are part of the current triage framework and three based on public discussions that were ongoing at the time of the study. We initially identified a broader set of attributes, and the final set was selected based on discussions within the research group. Time limitations meant we did not perform focus groups or interviews in preparation for attribute selection and operationalization. It is important to conduct qualitative studies before DCEs to determine which attributes to include and how to operationalize them [23, 24]. Although we believe we captured the most relevant arguments for and against prioritization according to the broad public discussion that was ongoing at the time of the study, we have not extensively tested and compared different ways in which we could have operationalized these arguments.

Furthermore, after our initial pre-test, we used an online format to pilot test the survey and asked the participants to provide feedback on the survey design or other concerns by email. Conducting read-aloud tests or actively following up on participants could have yielded more extensive information on the respondent's understanding of the survey introduction and task design.

Unfortunately, a typing error was made in one of the level descriptions of the choice tasks of the DCE (age ≤ 29 was accidentally replaced with ≥ 29). Several respondents noticed the error and reported that they ignored it. Excluding this question from the dataset resulted in a minimal change in the analysis results (Appendix D in the ESM). As we think the mistake was either noticed and ignored or not noticed by respondents, we chose to analyze the full dataset.

Finally, our study population is not representative of the Dutch population in terms of sex and age, and this influences the interpretation of the preliminary preferences identified. The fact that younger people and females were overrepresented may be because the researchers used their personal networks to recruit participants. Those networks included more females than males and more younger than older people. Moreover, as the survey was distributed online through certain social media channels, it was only available to respondents who used those platforms. Although no difference in preferences between males and females were found, the preliminary results do show that respondent age significantly influenced prioritization of patients based on their age.

Conclusions

The public deemed risk-conscious behavior on the societal level, regarding the spread of COVID-19, as most important for priority setting, even though it is currently not included in the third step of the triage framework. Furthermore, the main implication of our pilot study is that we can improve our survey to elicit public preferences for prioritization in the ICU on several aspects. Improvements in task design and attribute operationalization could result in better understanding of the relevant arguments and the decision to be made by survey respondents (external validity), and improvements in experimental design could improve the internal validity of the findings. By collecting more background information on respondents, we could also further explore the preference heterogeneity identified in the pilot test results. The results of such a study in a representative sample of the Dutch population could be used to raise public awareness of the difficult trade-offs required to prioritize patients for hospital beds in times of scarcity and create a feeling of co-ownership of a framework that is developed to make such decisions among the Dutch population.

Supplementary Information

Below is the link to the electronic supplementary material.

Declarations

Funding

No sources of funding were used to conduct this study or prepare this manuscript.

Conflict of Interest

MG, IEK, SES, JLT, CGMG-O, and JAvT have no conflicts of interest that are directly relevant to the content of this article.

Availability of Data and Material

The datasets generated during and/or analyzed during the current study are available from the corresponding author on reasonable request.

Code Availability

The code used for the analyses can be made available upon request for non-commercial use.

Ethical Approval

This pilot study was performed in line with the principles of the Declaration of Helsinki. The questionnaire and methodology for this study were approved by the Human Research Ethics committee of the University of Twente (ethics approval number 201377).

Consent to Participate

Informed consent was obtained from all individual participants included in the study before they participated in the study.

Consent for Publication

All authors have reviewed and approved the manuscript and consented to its publication.

Author Contributions

The first four authors contributed equally and are arranged in alphabetical order. They designed the study instrument, collected the data and performed initial analysis and interpretation of the data. The fifth author provided crucial assistance for statistical analysis of the data for the article, and the sixth author initiated the study idea, provided supervision to the first four authors during the study period and provided guidance to the first four authors in writing the manuscript and responding to reviewer queries.

Footnotes

The first four authors contributed equally to the paper.

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