Getting in line

I like Richard Gruneir‚s reductio ad absurdum. It is indeed frustrating that Canada‚s health care system has reached the point where we need to benchmark the toll of delayed care.¹ Ultimately, however, health professionals and administrators must get on with measuring and managing waiting lists, be it to contain the adverse consequences of poorly organized queues, or simply to provide better evidence to support arguments for additional resources.

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David Naylor
Professor of Medicine University of Toronto Toronto, Ont.