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PLOS ONE logoLink to PLOS ONE
. 2021 Jun 7;16(6):e0252835. doi: 10.1371/journal.pone.0252835

Association between well-being and compliance with COVID-19 preventive measures by healthcare professionals: A cross-sectional study

Shimoni Urvish Shah 1,2, Evelyn Xiu Ling Loo 3,4, Chun En Chua 5, Guan Sen Kew 5,6, Alla Demutska 7, Sabrina Quek 5, Scott Wong 8, Hui Xing Lau 4, En Xian Sarah Low 8, Tze Liang Loh 9, Ooi Shien Lung 10, Emily C W Hung 11, M Masudur Rahman 12, Uday C Ghoshal 13, Sunny H Wong 14, Cynthia K Y Cheung 15, Ari F Syam 16, Niandi Tan 17, Yinglian Xiao 17, Jin-Song Liu 18, Fang Lu 19, Chien-Lin Chen 20, Yeong Yeh Lee 21,22, Ruter M Maralit 23, Yong-Sung Kim 24, Tadayuki Oshima 25, Hiroto Miwa 25, Kewin Tien Ho Siah 4,5, Junxiong Pang 1,2,*
Editor: Valerio Capraro26
PMCID: PMC8183980  PMID: 34097719

Abstract

Importance

Knowledge and attitude influence compliance and individuals’ practices. The risk and protective factors associated with high compliance to these preventive measures are critical to enhancing pandemic preparedness.

Objective

This survey aims to assess differences in mental health, knowledge, attitudes, and practices (KAP) of preventive measures for COVID-19 amongst healthcare professionals (HCP) and non-healthcare professionals.

Design

Multi-national cross-sectional study was carried out using electronic surveys between May-June 2020.

Setting

Multi-national survey was distributed across 36 countries through social media, word-of-mouth, and electronic mail.

Participants

Participants ≥21 years working in healthcare and non-healthcare related professions.

Main outcome

Risk factors determining the difference in KAP towards personal hygiene and social distancing measures during COVID-19 amongst HCP and non-HCP.

Results

HCP were significantly more knowledgeable on personal hygiene (AdjOR 1.45, 95% CI -1.14 to 1.83) and social distancing (AdjOR 1.31, 95% CI -1.06 to 1.61) compared to non-HCP. They were more likely to have a positive attitude towards personal hygiene and 1.5 times more willing to participate in the contact tracing app. There was high compliance towards personal hygiene and social distancing measures amongst HCP. HCP with high compliance were 1.8 times more likely to flourish and more likely to have a high sense of emotional (AdjOR 1.94, 95% CI (1.44 to 2.61), social (AdjOR 2.07, 95% CI -1.55 to 2.78), and psychological (AdjOR 2.13, 95% CI (1.59–2.85) well-being.

Conclusion and relevance

While healthcare professionals were more knowledgeable, had more positive attitudes, their higher sense of total well-being was seen to be more critical to enhance compliance. Therefore, focusing on the well-being of the general population would help to enhance their compliance towards the preventive measures for COVID-19.

Introduction

COVID-19 was first reported in Wuhan in December 2019. It was declared a public health emergency of international concern by the World Health Organization (WHO) on January 30, 2020 [1]. In March 2020, the COVID-19 outbreak was characterized as a pandemic to emphasize the urgency among all countries to detect, test, and build comprehensive strategies to prevent the spread of COVID-19 [2].

Prevention and public health measures are of utmost importance to reduce the spread of this disease [3] especially due to the lack of vaccine and limited treatment options at the time of the study. Some of the personal protective measures that have been implemented to prevent or minimize the spread of SARS-CoV-2 have been social distancing and good hygiene practices [4, 5].

Social distancing aims to prevent the spread of infections by reducing clustering and interactions in a community [6]. Since COVID-19 is transmitted by respiratory droplets through close contact with infectious individuals [7], social distancing is of critical importance in establishing control and has been a consistent feature of every national response to the COVID-19 pandemic. Some examples of social distancing include staying indoors, school closures, working from home where possible, and avoiding social gatherings [8].

Good hand hygiene practices can reduce the spread of respiratory diseases such as SARS-CoV, MERS-CoV, and influenza virus as they can survive on surfaces for extended periods, but it has not been proven to reduce SARS-CoV-2 transmission [9]. A systematic review on hand hygiene shows that the effectiveness of hand hygiene practices in preventing influenza and its transmission in the community is insufficient. However, due to its proven efficacy in general infectious disease prevention and control, it is still critical to adopt good hand hygiene practices as a general preventive measure [10].

The success of any preventive strategy depends on public adherence and individual willingness to take precautions which may be influenced by global factors such as news media or local factors such as infected family members or friends [11]. Many studies and surveys are being carried out by countries to understand people’s attitudes and perception of COVID-19 and their association with knowledge, protective behaviors and practices [12]. However, very few studies and surveys have been conducted at a global level to understand the factors related to compliance towards various public health measures and differences in perceptions and practices between those that work in health services compared to other sectors. Guidelines, advisories, and preventive measures for diseases are issued generically to all people. However, for these to be more effective and acceptable at a community level, it is important to address the differences in perception of people in health services and other services for them to be more effective and acceptable COVID-19 has had an impact on the well-being of everyone but largely on population at risk which includes healthcare professionals [13, 14]. It is important to understand if mental health and well-being of a person affects their attitude towards complying to various preventive measures which are a key in containing the ongoing pandemic.

Questions addressing knowledge, attitude and practices (KAP) were adapted from the Health Belief Model which has been identified as a quick method to directly and quantitatively identify individual belief profiles that can help in addressing various public health preventive measures and promote education [15]. Using a combination of the Health Belief Model and the Mental Health Continuum—Short Form (MHC-SF), the survey aimed to assess the global differences in mental health and KAP of healthcare professionals (HCP) versus non-healthcare professionals (non-HCP) with respect to personal hygiene and social distancing during the COVID-19 pandemic. The survey also aimed to assess the risk factors associated with compliance towards preventive measures and the role of well-being amongst HCP.

Methods

Study design and data collection

This was a cross-sectional study involving 36 countries globally from May–June 2020. Participants aged 21 years and above were invited to participate in an anonymized survey through social media platforms such as Facebook ads, Instagram, WhatsApp, and word of mouth and electronic mails. The survey was administered via the mySurvey platform (Verint Systems Inc., New York, USA) (link -https://mysurvey.nus.edu.sg/EFM/se/543BE5C2182BB4F7) and was hosted by the National University of Singapore.

Questionnaire

The questionnaire was initially developed in the English language and then translated to other languages (including Chinese, Indonesian Bahasa, Malay, Bengali and Korean) and subsequently back-translated to resolve any discrepancies. The questionnaire has 4 main sections: 1) demographics, 2) KAP on personal hygiene, 3) KAP on social distancing, and 4) the biopsychosocial impact on participants. All questions related to KAP were adapted from the Health Belief Model and were developed by the authors of the study. The questions on attitude addressed the respondents perceived susceptibility to COVID-19 and their practices addressed their perceived response efficacy towards personal hygiene and social distancing measures. A summary of items in the questionnaire assessed are provided in S1 Table in S1 File and is briefly described below.

There were two items for the section on personal hygiene (score range 0-1/item) to assess knowledge: transmission mode of COVID-19 and the medium that could inactivate SARS-CoV-2. Likewise, there were two items to assess attitude, i.e., interest in increasing their knowledge and wearing a facemask to protect themselves and others (score range 0-1/item). To assess practices, all responses were in a 5-point Likert scale (never, seldom, 50% of the time, most of the time, always). The score for each item was totaled (sum score = 40) and averaged for this section. All 8 items were further dichotomized into low or high compliance (most of the time or always) to assess the respondent’s compliance towards a specific hygiene behavior.

For the section on social distancing, there was one item on knowledge (score range 0–1) and five items on attitude (score range 0-1/item). For practices, compliance was assessed similarly to personal hygiene for 1 item while the remaining 3 items emphasized compliance to specific behaviors (including how often do they go out of the house in a week, how many people do they meet face-to-face every day and on average, the number of places they go to in a day). The score for each item was subsequently totaled (sum score = 20) and averaged for this section.

The psychological impact of the COVID-19 pandemic to HCP was assessed using the MHC-SF [16]. This is a 14-item questionnaire with three components: emotional, social, and psychological well-being. Respondents were further categorized as either flourishing or not-flourishing [17, S1 Table in S1 File]. For each item in MHC-SF, participants were asked to rate their feelings in the past month on a 6-point Likert scale (never, once or twice a month, about once a week, two or three times a week, almost every day, every day). This tool has been validated in many different languages and countries such as Italy, South Korea and South Africa [1820]. A continuous score ranging from 0–70 was computed, and a score greater than 75% indicating a high total well-being level. Scores for emotional, social and psychological well-being were categorized as high and low.

Data analysis

For categorical variables, frequency and percentages were recorded and for continuous variables, mean and standard deviation. Univariate analysis of the association of studied variables with HCP vs. non-HCP was assessed using the chi-square test and independent t-test. A sub-analysis for HCP was carried out to see any differences between high compliance and low compliance. Multivariate analysis was performed using a multivariate logistic regression model with significance at p-value <0.05. All analysis was performed with IBM SPSS statistics software v26 (Chicago, IL, USA).

Ethics

As our study was completely anonymous, it posed no more than minimal risks to respondents and waiver of informed consent would not adversely affect the rights or welfare of study subjects. It qualified for exemption from Singapore’s National Health Group (NHG) Domain Specific Review Board (DSRB) ethics review (2020/00470). It was made clear to participants that by completing the questionnaire, they were giving implied consent for collected information to be used for research purpose.

Results

Demographic

There were a total of 2,703 respondents from 36 countries including 40.5% HCP and remaining 59.5% belonging to primarily professional (15.5%), administrative (12.8%), finance & insurance (7.4%) and engineering (7.0%) sectors. The majority of the cohort especially HCP (43.6%) were from Singapore. Table 1 shows the significant demographic differences between HCP and non-HCP.

Table 1. Demographic differences between HCP and non-HCP.

Variable HCP (N = 1,096) n (%) Non-HCP (N = 1,607) n (%) p-value
Age (years) mean (SD) 37.7 (10.7) 41.0 (13.8) <0.001
Gender 0.001
Male 364 (33.2) 666 (41.4)
Female 732 (66.8) 941 (58.6)
Race <0.001
Chinese 580 (52.9) 958 (59.6)
Othera 516 (47.1) 649 (40.4)
Region of residenceb <0.001
East Asia 267 (24.4) 495 (30.8)
South East Asia (SEA) 760 (69.3) 1052 (65.5)
Others 69 (6.3) 60 (3.7)
Educational Level <0.001
Secondary School (10 years) or lower 56 (5.1) 200 (12.4)
Pre-University 112 (10.2) 233 (14.5)
Tertiary–Undergraduate/ Postgraduate 928 (84.7) 1174 (73)
Current Employment <0.001
Full time 1011 (92.2) 988 (61.5)
Part time 61 (5.6) 99 (6.2)
Not working 24 (2.2) 520 (32.4)
Does your job require physical interaction with many people (Yes) 962 (87.8) 824 (51.3) <0.001
Housing <0.001
Dormitory/Nursing 21 (1.9) 85 (5.3)
Government Housing with 2 or more rooms 429 (39.1) 443 (27.6)
Private apartment or condominium/landed property 646 (58.9) 1079 (67.1)
No. of household members 0.098
< 5 722 (65.9) 1098 (68.3)
≥ 5 374 (34.1) 509 (31.7)
Any elderly people (65y) or young children (<12y) at home (Yes) 513 (46.8) 720 (44.8) 0.162
Any serious medical conditionc (Yes) 118 (10.8) 223 (13.9) <0.001
Have you been diagnosed with COVID-19? (Yes) 0.008
No 1081 (98.6) 1560 (97.1)
Pending results 5 (0.5) 6 (0.4)
Do you have any friend or family member who is infected by COVID-19? (Yes)) 111 (10.1) 134 (8.3) 0.064
What is your preferred source of obtaining information with regards to COVID 19? 0.005
Messaging platforms (e.g. WhatsApp/ SMS/ Telegram) from friends 105 (9.6) 189 (11.8)
Newspaper (hardcopy) 19 (1.7) 42 (2.6)
Online news websites/ apps 557 (50.8) 793 (49.3)
Social media e.g. Facebook/ Instagram/ Twitter 245 (22.4) 288 (17.9)
TV News 105 (9.6) 189 (11.8)

a Bengali, Caucasian, Filipino, Indian, Japanese, Korean, Malay, others

b East Asia: China, Hong Kong, Taiwan, South Korea, Macau, Japan; SEA: Brunei, Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, Vietnam; Others: Australia, Austria, Bangladesh, Canada, France, Georgia, India, Lebanon, Malawi, Mali, Netherlands, Reunion, Romania, Saudi Arabia, Tanzania, Turkey, United Arab Emirates, United Kingdom, United States.

c examples include diabetes mellitus, hypertension, hyperlipidemia, lung disease, heart disease, immunocompromised, chronic kidney disease, chronic liver disease, gastrointestinal disease, cancers

Knowledge, Attitude, and Practices (KAP)

Knowledge

Personal hygiene. Higher proportion of HCP knew that COVID-19 cannot be transmitted by mosquito bites (90.1% vs. 83.8%, p-value—<0.001) and SARS-CoV-2 can be inactivated by soap and alcohol disinfectant (97.8% vs. 96.3%, p-value—0.040). A significantly higher mean knowledge score was observed amongst HCP ((mean—1.88, SD– 0.35 vs. mean—1.80, SD– 0.44 (p-value—<0.001)) compared to non-HCP

Social distancing. The higher proportion of HCP knew that >1 or 2m was the distance to maintain socially to prevent transmission of COVID-19 (96.4% vs. 95.1%, p-value—<0.001) (S2 Table in S1 File).

Attitude

Personal hygiene. A higher proportion of HCP felt that wearing facemask was important as it protected them and others from being infected with COVID-19 (97.4% vs. 95.9%, p-value—0.027). A significantly higher positive attitude score was seen amongst HCP ((mean—1.67, SD– 0.64 vs. mean—1.55, SD– 0.74, p-value—<0.001)).

Social distancing. An overall positive attitude towards social distancing was seen in the cohort while significantly higher proportion of HCP was willing to participate in the contact tracing app (80.6% vs. 73.9%, p-value—<0.01). No difference in attitude towards social distancing was seen between HCP and non-HCP [S2 Table in S1 File].

Practices

Personal hygiene. An increased level of compliance towards personal hygiene practices was seen amongst HCP in washing their hands with soap or alcohol- based disinfectant >5 times/day (81.3% vs. 68.1%, p-value—<0.001), covering their mouth while sneezing or coughing (96.0% vs. 93.5%), p-value– 0.006), wearing a mask when they have flu-like symptoms even before the COVID-19 pandemic started (42.1% vs. 38.3%, p-value—0.050), avoiding touching their eyes, nose and mouth (77.8% vs. 69.6%, p-value—<0.001) and wiping surfaces and objects with disinfectant regularly (60.9% vs. 47.5%, p-value—<0.001). A significantly higher mean score for personal hygiene practices was seen amongst HCP ((mean– 33.4, SD– 4.58 vs. mean– 31.8, SD– 4.96, p-value—<0.001)).

Social distancing. A high level of compliance towards social distancing measure of avoiding to stand or sit close to people was observed equally amongst HCP and non-HCP. For three additional social distancing practices, lesser proportion of HCP had gone out of the house more than 7 times (7.7% vs. 10.5%, p-value– 0.007) excluding for work, while a greater proportion of HCP met > 20 people face-to-face (<1m apart) every day, excluding from own household (24.1% vs. 7.5%, p-value—<0.001) and went to ≥3 places in a day, excluding home (12.7% vs. 11.9%, p-value—<0.001). A significantly lower mean score for social distancing practices was seen amongst HCP (mean 14.5, SD– 2.64 vs. mean– 15.5, SD– 2.78, p-value—<0.001) [S2 Table in S1 File].

Mental health and well being

The proportion of HCP who thought they will never get infected with COVID-19 in the next one month was significantly lower (24.9% vs. 33.2%, p-value—<0.001)) and who were flourishing were significantly higher (74.8% vs. 68. 6%, p-value—<0.001)) as compared to non-HCP. A higher sense of total well-being was seen amongst HCP (38.2% vs. 33.7%, p-value—0.009) with higher level of emotional well-being (48.4% vs. 45.6%, p-value—0.081) and psychological well-being (45.4% vs. 42%, p-value 0.042) as well as a higher sense of social well-being (36.3% vs. 29.9%, p-value <0.001). HCP also had a higher mean score (mean- 46.2, SD-14.5 vs. mean—43.9, SD-15.0, p-value—<0.001) out of a maximum score of 70 for total well-being [S2 Table in S1 File].

KAP risk factors associated with health and non-health related professions

After adjusting for the demographic variables that were significantly different between HCP and non-HCP, multivariate logistic regression analysis (Table 2) showed that HCP were significantly more knowledgeable on personal hygiene (AdjOR 1.45, 95% CI [1.14–1.83]) and social distancing (AdjOR 1.31, 95% CI [1.06–1.61]). HCP were 1.21 times more likely to have a positive attitude towards personal hygiene and 1.46 times more willing to participate in contact tracing app. HCP were 4.29 times more likely to have met >20 people every day outside of their household and were 2.25 times more likely to go to >4 places every day.

Table 2. Multivariate regression analysis for difference between HCP and non-HCP.

Question AdjOR (95% CI) a p-value
Personal Hygiene Knowledge
COVID-19 CANNOT be transmitted by
 Mosquito bites (ref) 0.005
 Door hands and hand-phone surfaces 0.60 (0.25–1.45) 0.258
 Sneezing and rubbing of eyes 1.08 (0.68–1.73) 0.728
 Not sure 0.52 (0.350.75) 0.001
Which medium can kill COVID-19?
 Soap and alcohol disinfectant (ref) 0.210
 Hot water 0.65 (0.16–2.62) 0.545
 Hand dryers 0.87 (0.34–2.23) 0.773
 Not sure 0.46 (0.220.97) 0.042
Personal Hygiene Knowledge Score 1.45 (1.14–1.83) 0.003
Social Distancing Knowledge
How far apart should people stand or sit? (ref Incorrect) 1.31 (1.06–1.61) 0.012
Personal Hygiene Attitude
Wearing a facemask is important during COVID-19 Pandemic
 I DO NOT think that wearing a facemask is important (ref) 0.048
 Because government ordered me to wear a facemask 0.66 (0.21–2.13) 0.490
 Because my family members asked me to wear a facemask 0.12 (0.01–1.29) 0.081
 Because we can protect our self and others from COVID-19 1.22 (0.46–3.25) 0.680
Personal Hygiene Attitude Score 1.21 (1.06–1.39) 0.006
Social Distancing Attitude
Would you willingly participate in the contact tracing app? (ref No) 1.46 (1.17–1.82) 0.001
Personal Hygiene Practices
How often do you wash your hands with soap or alcohol- based disinfectant a day? (ref Low compliance) 1.82 (1.46–2.27) <0.001
Do you cover your mouth when you sneeze or cough? (ref Low compliance) 1.27 (0.82–1.97) 0.279
Do you usually wear a mask when you have flu-like symptoms before the COVID-19 pandemic? (ref Low compliance) 1.22 (1.00–1.47) 0.045
Do you AVOID touching your eyes nose and mouth during COVID-19 pandemic? (ref Low compliance) 1.45 (1.17–1.79) 0.001
Do you wipe surfaces and objects with disinfectant regularly? (ref Low compliance) 1.54 (1.28–1.85) <0.001
Personal Hygiene Practice Score 1.07 (1.04–1.09) <0.001
Social Distancing Practice
How often do you go out of the house in a week (excluding going out for work)?
 Never (ref) 0.092
 1–2 times 1.07 (0.77–1.49) 0.685
 3–4 times 0.95 (0.65–1.38) 0.780
 5–6 times 1.30 (0.85–1.98) 0.219
 More than 7 times 0.75 (0.48–1.16) 0.192
How many people do you meet face-to-face (<1m) apart everyday (excluding own household)?
 0 (ref) <0.001
 1–5 1.39 (1.08–1.80) 0.012
 6–10 1.81 (1.31–2.51) <0.001
 11–20 2.50 (1.69–3.69) <0.001
 >20 4.29 (3.05–6.03) <0.001
On average, how many places do you go in a day (excluding home)?
 0 (ref) <0.001
 1–2 2.57 (1.98–3.33) <0.001
 3–4 2.19 (1.49–3.21) <0.001
 >4 2.25 (1.23–4.08) 0.008
Social Distancing Practice Score
Compliance (ref Low) 1.79 (1.42–2.27) <0.001
Mental Health
What do you think your probability of getting COVID19 is in the next 1 month?
 0%, I will not get infected by COVID-19 (ref) 0.017
 <25% 1.22 (0.97–1.52) 0.081
 <50% 1.47 (1.09–1.97) 0.010
 <75% 1.95 (1.16–3.28) 0.012
 100% 2.78 (0.70–11.02) 0.145
Effects of social distancing on mental health (ref Not flourishing) 1.22 (0.98–1.50) 0.066
Total well-being (ref Low) 1.25 (1.02–1.52) 0.032
Social well-being (ref Low) 1.33 (1.09–1.64) 0.005
Psychological well-being (ref Low) 1.08 (0.89–1.31) 0.419
Total well-being Score 1.01 (1.00–1.02) 0.002

a Adjusted for age, gender, race, region of residence, education level, employment type, housing, job requiring physical interaction with many people, suffering from serious medical condition, been diagnosed with COVID-19 and source of information.

HCP were 1.79 times more likely to shows high compliance, 1.5 times more likely to think that their probability of getting COVID-19 in the next 1 month was >25%—< 75%. In terms of well-being, they were 1.25 times more likely to have a higher sense of total well-being and 1.33 times more likely to have a high sense of social well-being. Flourishing, emotional, and psychological well-being were not significantly different between HCP and non-HCP.

Demographics and KAP related to HCP’s compliance

Demographic and Knowledge, Attitude, and Practices (KAP)

HCP that showed high compliance had a significantly higher proportion of females, non-Chinese and a lower level of education than HCP that showed low compliance [Table 3].

Table 3. Demographic differences among HCP with high compliance and low compliance.
Variable Low compliance (N = 823) n (%) High compliance (N = 273) n (%) p-value
Age (years) mean (SD) 37.4 (10.7) 38.8 (10.8) 0.069
Gender <0.001
Male 301 (36.6) 63 (23.1)
Female 522 (63.4) 210 (76.9)
Race 0.003
Chinese 457 (55.5) 123 (45.1)
Othera 366 (44.5) 150 (54.9)
Region of residenceb 0.278
East Asia 193 (23.5) 74 (27.1)
SEA 574 (69.7) 186 (68.1)
Others 56 (6.8) 13 (4.8)
Educational Level <0.001
No formal education 1 (0.1) 1 (0.4)
Secondary School (10 years) 33 (4.0) 21 (7.7)
Pre-University 72 (8.7) 40 (14.7)
Tertiary–Undergraduate/ Postgraduate 717 (87.1) 211 (77.3)
Current Employment 0.334
Full time 755 (91.7) 256 (93.8)
Part time 47 (5.7) 14 (5.1)
Not working 21 (2.6) 3 (1.1)
Does your job require physical interaction with many people (Yes) 717 (87.1) 245 (89.7) 0.287
Housing 0.156
Dormitory/Nursing 17 (2.1) 4 (1.5)
Government Housing with 2 or more rooms 309 (37.5) 120 (44.0)
Private apartment or condominium/landed property 497 (60.4) 149 (54.6)
No. of HH members 0.418
< 5 548 (66.6) 174 (63.7)
≥ 5 275 (33.4) 99 (36.3)
Any elderly people (65y) or young children (<12y) at home (Yes) 387 (47.0) 126 (46.2) 0.834
Any serious medical conditionc (Yes) 93 (11.4) 25 (9.2) 0.573
Have you been diagnosed with COVID-19? (Yes) 0.531
Yes 9 (1.1) 1 (0.4)
Pending results 4 (0.5) 1 (0.4)
Do you have any friend or family member who is infected by COVID-19? (Yes) 88 (10.7) 23 (8.5) 0.550
What is your preferred source of obtaining information with regards to COVID 19? 0.243
Messaging platforms (e.g. WhatsApp/ SMS/ Telegram) from friends 86 (10.4) 19 (7.0)
Newspaper (hardcopy) 13 (1.6) 6 (2.2)
Online news websites/ apps 420 (51.0) 137 (50.2)
Social media e.g. Facebook/ Instagram/ Twitter 185 (22.5) 60 (22.0)
TV News 1119 (4.5) 51 (18.7)

a Bengali, Caucasian, Filipino, Indian, Japanese, Korean, Malay, others

b East Asia: China, Hong Kong, Taiwan, South Korea, Japan; SEA: Brunei, Cambodia, Indonesia, Malaysia, Myanmar, Singapore, Vietnam; Others: Australia, Bangladesh, Canada, France, India, Malawi, Reunion, Romania, Saudi Arabia, Tanzania, United Kingdom, United States.

c examples include diabetes mellitus, hypertension, hyperlipidemia, lung disease, heart disease, immunocompromised, chronic kidney disease, chronic liver disease, gastrointestinal disease, cancers

Similar high scores were observed for knowledge and attitudes towards personal hygiene amongst HCP with different compliance levels. A similar HCP across compliance levels knew that >1 or 2m distance was ideal for maintaining effective social distancing (95.2% vs. 96.9%). The overall score for social distancing attitude was significantly higher (3.59 vs. 3.47, p-value– 0.014) for HCP with high compliance, who had a significantly higher proportion of respondents willing to participate in the contact tracing app (85.3% vs. 79.0%, p-value—0.022). Although insignificant, a higher proportion of HCP with high compliance believed that social distancing measures were important to reduce the spread of COVID-19 (99.3% vs. 97.8%, p-value– 0.189). HCP with high compliance had a higher proportion that went to no places on an average, excluding home (16.5% vs. 10.1%, p-value—0.003). A higher proportion of HCP with high compliance thought they will not get infected by COVID-19 (35.2% vs. 21.5%, p-value—<0.001), were flourishing (82.4% vs. 72.3%, p-value—<0.001) and had high sense of total well-being (53.1% vs. 33.3%, p-value—<0.001) including emotional (60.4% vs. 44.3%, p-value—<0.001), social (48.7% vs. 32.2%, p-value—<0.001) and psychological (59.3% vs. 40.8%, p-value—<0.001) [S3 Table in S1 File].

Factors associated with high compliance amongst HCP

After adjusting for the demographic variables that were significantly different between HCP showing high and low compliance, multivariate logistic regression analysis showed that HCP with high compliance were more likely to have gone to 0 places on an average in a day, excluding home, and were more likely to think they would not get COVID-19 in the next 1 month. HCP with high compliance were 1.86 times more likely to flourish, 2.33 times more likely to have a sense of total well-being, including emotional (AdjOR 1.94, 95% CI [1.44–2.61]), social (AdjOR 2.07, 95% CI [1.55–2.78]) and psychological (AdjOR 2.13, 95% CI [1.59–2.85]) [Table 4].

Table 4. Multivariate regression analysis for factors associated with compliance amongst HCP.
Question AdjOR (95% CI) a p-value
Social Distancing Attitude
Would you willingly participate in the contact tracing app? (ref No) 1.41 (0.96–2.07) 0.081
Social Distancing Attitude Score 1.23 (0.99–1.51) 0.056
Social Distance Practice
On average, how many places do you go in a day (excluding home)?
 0 (ref) 0.019
 1–2 0.61 (0.40–0.91) 0.015
 3–4 0.44 (0.23–0.83) 0.012
 >4 1.09 (0.46–2.62) 0.834
Mental Health
What do you think your probability of getting COVID19 is in the next 1 month?
 0%, I will not get infected by COVID-19 (ref) 0.005
 <25% 0.59 (0.42–0.82) 0.002
 <50% 0.47 (0.30–0.73) 0.001
 <75% 0.75 (0.39–1.39) 0.361
 100% 0 (0) 0.999
Effects of social distancing on mental health—Flourishing (ref Not flourishing) 1.86 (1.30–2.67) 0.001
Total well-being (ref Low) 2.33 (1.74–3.12) <0.001
Emotional well-being (ref Low) 1.94 (1.44–2.61) <0.001
Social well-being (ref Low) 2.07 (1.55–2.78) <0.001
Psychological well-being (ref Low) 2.13 (1.59–2.85) <0.001
Total well-being Score 1.03 (1.02–1.04) <0.001

a Adjusted for gender, race and education level.

Discussion

This study evaluated the differences in KAP, mental health status, and risk factors of compliance towards personal hygiene and social distancing among healthcare professionals (HCP) and non-HCP during the mid-COVID-19 pandemic.

HCP had a higher level of knowledge for personal hygiene and social distancing, which corroborated findings among healthcare workers in Henan, China [21]. Non-HCP were more likely to be unsure about the transmission of COVID-19 and the method to inactivate SARS-CoV-2. Experienced frontline HCW with higher education and training in COVID-19 showed a better KAP on perceived risk levels, indicating that increased awareness and education needs to be imparted to the general community in order for them to understand the risk factors of COVID-19 [22]. Knowledge is essential to establish the importance of prevention, promote positive behavior and attitude, affecting the effectiveness of coping strategies and behaviors to a certain extent [23].

An overall higher level of positive attitude towards personal hygiene was seen amongst HCP compared to non-HCP. These attitudes include wearing of facemask and willingness to participate in contact tracing app, both important measures to prevent the spread of COVID-19 [24]. By participating in the contact tracing app, which has been implemented in few countries, one is able to track cases and their contacts to swiftly quarantine potential cases and prevent further spread of the disease. We need to understand the reason for hesitation to take part in the contact tracing app amongst the general community and ensure that mask wearing is not only important during a pandemic but even under general conditions when one is unwell. Non-HCP in general, showed less compliance towards personal hygiene practices, thus advocating for stricter rules and more efforts looking at behavioral changes amongst the general population.

The attitude towards social distancing was similar amongst HCP and non-HCP, likely because of the fear that their family and friends may get infected with COVID-19. Similar findings were observed in a North American and European study which found that protecting others, self and community were the most common motivations in engaging in social distancing [25]. Amongst the general population, washing hands and keeping away from crowded places were seen as ‘the right thing to do’ and the main motivation to comply [26].

Frequent hand washing and avoidance of shaking hands were the dominant practices seen in the general population in Southwest Ethiopia [27]. Whilst our study had similar findings, we also found higher level of compliance amongst HCP towards personal hygiene practices like washing hands, covering mouth while sneezing, wearing mask while displaying flu-like symptoms, avoiding touching their eyes, nose and mouth and during wiping surfaces and objects with disinfectant regularly. A review by Mathur P emphasizes the importance of hand hygiene in reducing the risk of cross-transmission of infections [28] which makes it even more important for the non-HCP to comply. While all respondents avoided standing or sitting close to people, HCP was more sociable and meeting more people, and going to more places in a day, most likely due to their work load and professional demands, making self-isolation difficult. Although HCP had a higher proportion of wearing a mask when they had flu-like symptoms even before the COVID-19 pandemic, the proportions were still very low (42.1% vs. 38.3%). Due to limitations of data collection, we were unable to identify the different types of HCP which may help us understand if certain practices, attitudes were more prevalent amongst certain section of healthcare professionals. Importance of wearing a facemask when sick needs to be stressed globally irrespective of the current pandemic situation as there is evidence that population-wide use of face masks can delay pandemics and reduce the reproduction number, thereby helping to contain an outbreak [29]. This practice along with several other preventive behaviors can be achieved by messages focusing on “protecting your community” as concluded by Capraro and Barcelo [30].

Our study saw multiple sources being used to obtain COVID-19 information similar to a survey being carried out among HCP in the United Kingdom [31]. Sources used were significantly different; electronic news and social media being more prevalent amongst HCP and messaging platforms and TV news being more common amongst non-HCP. This information helps target relevant public health messages through a suitable platform for the right cohort of people. As one study concluded that messages with a positive language were likely to be adhered to by people and that people with leadership roles should be engaged in motivating their colleagues and informal social circles by sharing public health messages [32].

A study in Italy [33] revealed that the healthcare workers perceive having 2.5 times higher risk of COVID-19 infection than the general population, similar to 1.9 times seen in our study. While flourishing mental health, emotional and psychological well-being were similar across cohorts, a higher sense of overall well-being and social well-being was seen amongst HCP. However, this is contradictory to higher levels of depression and stress seen amongst HCWs that are assisting COVID-19 patients [34]. A study among nurses showed a negative correlation between perceived stress and happiness scores [13] which can help explain the increased social well-being seen amongst HCP in our study as their professional role may provide them with a large sense of satisfaction and meaning towards protecting the community from COVID-19 even though occupational stress level is likely higher. Job satisfaction was also observed to be significantly associated with a high level of total positive mental health status, and so was the workplace environment [35]. A review on impact of COVID-19 on mental health showed student status, unemployment, presence of chronic illness, poor self-rated health were some of the risk factors that predicted stress in the general community [14]. Efforts need to be directed towards the mental health of the community, especially in times of lockdown and social distancing where support from friends and families can be minimal, aggravating loneliness and producing negative long-term health consequences that affect ones social and mental well-being [36].

This is the first study, to our best knowledge, that focused on risk factors among HCP with high/low compliance behaviors. HCPs who are females and those with a pre-university level of education are more likely to have high compliance behavior. This was noted in other studies where male staff tend to have a higher incidence of unsatisfactory hand washing than females [37] and physicians were more likely than nurses and allied health professionals to need external reminders for hand hygiene [38]. This highlights the importance of targeting public health interventions among those at-risk populations to strengthen high compliance behavior further. In addition, HCP with high compliance behavior were more likely to flourish and have a high sense of emotional, social, and psychological well-being. This was similar to findings from Hong Kong COVID-19 health information survey that found lower stress levels and less anxiety and depressive symptoms to be positively associated with perceived compliance towards social distancing measures in the general population [39]. Another study amongst college students concluded that compliance towards social distancing measures was not predicted by risk tolerance or increased risk factors of being infected [40]. Therefore, further research is still required to verify the causal risk factors associated with high compliance behavior amongst the healthcare professionals and general population to help successfully implement preventive measures.

Limitations

Our study has some limitations. Firstly, over-simplification of findings or social desirability bias due to closed responses or responding as per what may seem correct can lead to poor reliability and validity of the findings. Secondly, questions based on their past practices could have led to recall bias. Although data was gathered from 36 countries, findings may not be truly representative of the demographics of each country making the findings less generalizable. Another limitation was the lack of assessment on the validity and reliability of the survey instrument in each of the country involved, which could have provided a more accurate interpretation of the findings and a more robust instrument. Being a cross-sectional study, a causal relationship of risk factors with compliance cannot be established. Lastly, overestimation of the risk effect is observed as we have not captured the risk factors contributing to KAP and mental health of the study sample.

Conclusions

Healthcare professionals were more knowledgeable, showed increased motivation towards practicing personal hygiene and social distancing and had better total well-being compared to non-healthcare professionals. A high level of total well-being may attribute to the high compliance behavior amongst healthcare professionals. Based on the results we believe that by focusing on the total well-being of the general population we can help in increasing their compliance towards various preventive measures.

Supporting information

S1 File. Tables of survey distributed to the respondents, KAP and mental health differences between HCP and non-HCP and between HCP with low and high compliance.

(DOCX)

Data Availability

All relevant data are within the manuscript and its Supporting information files.

Funding Statement

JP - 1) NUS COVID-19 RESEARCH SEED FUNDING (NUSCOVID19RG-43) 2) Lloyd’s Register Foundation Institute for the Public Understanding of Risk (IPUR_FY2020_RES_02_PANG) The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.

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Decision Letter 0

Valerio Capraro

Transfer Alert

This paper was transferred from another journal. As a result, its full editorial history (including decision letters, peer reviews and author responses) may not be present.

29 Apr 2021

PONE-D-21-09372

Association between Well-Being and Compliance with COVID-19 Preventive Measures by Healthcare Professionals: A cross-sectional study

PLOS ONE

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Additional Editor Comments:

I have now collected one review from one expert in the field. I was unable to find a second reviewer. However, I am familiar with the topic of this manuscript, therefore I feel confident in making a decision with only one review. The reviewer thinks that the paper can potentially make a valuable contribution, but suggests a major revision. After reading the review and the article, I agree with the reviewer, and therefore I would like to invite you to revise your work for Plos One. Besides the reviewer's comments, that should all be addressed, I would like to add two more comments from my own reading: (i) regarding gender differences in compliance to public health recommendations, another paper making this point is: Capraro and Barcelo, 2020; (ii) In the general discussion, you might find useful the perspective article on what social and behavioral science can do to support pandemic response, published by Van Bavel et al. in Nature Human Behaviour. Of course, it is not a requirement to cite these papers, I am mentioning them because they look very related to your work and therefore you might find them useful.

I am looking forward for the revision.

References

Capraro, V., & Barcelo, H. (2020). The effect of messaging and gender on intentions to wear a face covering to slow down COVID-19 transmission. Journal of Behavioral Economics for Policy, 4, Special Issue 2, 45-55.

Van Bavel, J. J., et al. (2020). Using social and behavioural science to support COVID-19 pandemic response. Nature Human Behaviour, 4, 460-471.

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Reviewer #1: This is an interesting and relevant study exploring factors associated with transmission-preventative behaviour among different occupational groups. It is a useful contribution, however I have a number of comments to consider:

Introduction:

- You could add more about the practical implications of this research on HCPs i.e. why is studying the behaviours of this occupational group so important? Maybe related to maintaining standards of health services? protecting the most vulnerable? role models?

- Related to the above, perhaps clarify if the emphasis is on exploring who and what behaviours need to be targeted to hinder the spread of COVID-19? And/or if the emphasis is on understanding what predicts transmission-preventative behaviour in HCP vs. non-HCP? (this would inform the narrative of the discussion)

- Not a lot is said about the wellbeing focus of the survey in the introduction - why is this important to explore?

- Was any particular theory used to inform the focus on KAP?

Method:

- Were the KAP items adapted from an existing questionnaire or developed by the authors?

- Perhaps comment on the methodological robustness of the scales e.g. reliability/validity

Results:

- Did you collect data on the types of HCP within this group? Primary/secondary sector; domiciliary care?

Discussion:

- Since the discussion focuses on the implications of the research in terms of supporting transmission-preventative behaviour among HCP and non-HCP, maybe the title and aims should be tweaked to reflect this?

- Line 323-324 "However, this needs further research and understanding" - perhaps expand on this, I was not sure what this related to?

- Line 340-349: could explore more as to why non-HCP might experience lower sense of wellbeing (furloughed? home-working?)

- Limitation also of using cross-sectional design

- The conclusion could build more upon the 'take home' message of the study, in an applied sense i.e. a key practical implication

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Reviewer #1: Yes: Emma Berry

[NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.]

While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. Then, login and navigate to the UPLOAD tab, where you will find detailed instructions on how to use the tool. If you encounter any issues or have any questions when using PACE, please email PLOS at figures@plos.org. Please note that Supporting Information files do not need this step.

PLoS One. 2021 Jun 7;16(6):e0252835. doi: 10.1371/journal.pone.0252835.r002

Author response to Decision Letter 0


10 May 2021

PONE-D-21-09372

Association between Well-Being and Compliance with COVID-19 Preventive Measures by Healthcare Professionals: A cross-sectional study

PLOS ONE

Dear Valerio and Emma,

Thank you for your comments and feedback. We have revised and edited the manuscript accordingly and have attached the following documents in the system for review:

• 'Response to Reviewers' which responds to each point raised

• A marked-up copy of the manuscript labeled 'Revised Manuscript with Track Changes'

• The revised paper without tracked changes titled 'Manuscript'

• The supporting information document - supplementary material

Do let us know if you have any further comments or feedback. Thank you once again for considering our manuscript for publication in PLOS One.

Best regards,

Junxiong Pang

Attachment

Submitted filename: Response to reviewers.docx

Decision Letter 1

Valerio Capraro

18 May 2021

PONE-D-21-09372R1

Association between Well-Being and Compliance with COVID-19 Preventive Measures by Healthcare Professionals: A cross-sectional study

PLOS ONE

Dear Dr. Pang,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

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We look forward to receiving your revised manuscript.

Kind regards,

Valerio Capraro

Academic Editor

PLOS ONE

Journal Requirements:

Please review your reference list to ensure that it is complete and correct. If you have cited papers that have been retracted, please include the rationale for doing so in the manuscript text, or remove these references and replace them with relevant current references. Any changes to the reference list should be mentioned in the rebuttal letter that accompanies your revised manuscript. If you need to cite a retracted article, indicate the article’s retracted status in the References list and also include a citation and full reference for the retraction notice.

Additional Editor Comments (if provided):

The reviewer is happy with the revision, but suggests one final improvement before publication. Please address this comment at your earliest convenience.

I am looking forward to receiving the final version.

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Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. If the authors have adequately addressed your comments raised in a previous round of review and you feel that this manuscript is now acceptable for publication, you may indicate that here to bypass the “Comments to the Author” section, enter your conflict of interest statement in the “Confidential to Editor” section, and submit your "Accept" recommendation.

Reviewer #1: (No Response)

**********

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The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

**********

3. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: Yes

**********

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The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

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Reviewer #1: Yes

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Reviewer #1: Thank you for addressing my comments/suggestions. Just one further minor suggestion to add a reference for the Health Belief Model and a little more detail around the items being adapted from this model and the rationale for this (even though the aim, as you say, was not to replicate/test the model).

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Reviewer #1: Yes: Emma Berry

[NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.]

While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. Then, login and navigate to the UPLOAD tab, where you will find detailed instructions on how to use the tool. If you encounter any issues or have any questions when using PACE, please email PLOS at figures@plos.org. Please note that Supporting Information files do not need this step.

PLoS One. 2021 Jun 7;16(6):e0252835. doi: 10.1371/journal.pone.0252835.r004

Author response to Decision Letter 1


19 May 2021

PONE-D-21-09372

Association between Well-Being and Compliance with COVID-19 Preventive Measures by Healthcare Professionals: A cross-sectional study

PLOS ONE

Dear Valerio,

Thank you for your feedback and considering our manuscript for submission to PLOS ONE. We have incorporated and addressed the comment raised by Emma. We have also added the following reference to the existing reference list:

15. Costa MF. Health belief model for coronavirus infection risk determinants. Rev Saude Publica. 2020;54:47

The following files have been submitted in the system:

• A rebuttal letter that responds to each point raised labeled 'Response to Reviewers'.

• A marked-up copy of the manuscript labeled 'Revised Manuscript with Track Changes'

• An unmarked version of the revised paper without tracked changes labeled 'Manuscript'

Do let us know if you require any further clarifications. We would like to thank you once again for this opportunity.

Best regards,

Dr. Junxiong Pang

Attachment

Submitted filename: Response to reviewers.docx

Decision Letter 2

Valerio Capraro

24 May 2021

Association between Well-Being and Compliance with COVID-19 Preventive Measures by Healthcare Professionals: A cross-sectional study

PONE-D-21-09372R2

Dear Dr. Pang,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.

An invoice for payment will follow shortly after the formal acceptance. To ensure an efficient process, please log into Editorial Manager at http://www.editorialmanager.com/pone/, click the 'Update My Information' link at the top of the page, and double check that your user information is up-to-date. If you have any billing related questions, please contact our Author Billing department directly at authorbilling@plos.org.

If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org.

Kind regards,

Valerio Capraro

Academic Editor

PLOS ONE

Additional Editor Comments (optional):

Reviewers' comments:

Acceptance letter

Valerio Capraro

27 May 2021

PONE-D-21-09372R2

Association between well-being and compliance with COVID-19 preventive measures by healthcare professionals: A cross-sectional study

Dear Dr. Pang:

I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now with our production department.

If your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information please contact onepress@plos.org.

If we can help with anything else, please email us at plosone@plos.org.

Thank you for submitting your work to PLOS ONE and supporting open access.

Kind regards,

PLOS ONE Editorial Office Staff

on behalf of

Dr. Valerio Capraro

Academic Editor

PLOS ONE

Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    S1 File. Tables of survey distributed to the respondents, KAP and mental health differences between HCP and non-HCP and between HCP with low and high compliance.

    (DOCX)

    Attachment

    Submitted filename: Response to reviewers.docx

    Attachment

    Submitted filename: Response to reviewers.docx

    Data Availability Statement

    All relevant data are within the manuscript and its Supporting information files.


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