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BMJ Open logoLink to BMJ Open
. 2021 Jun 25;11(6):e042406. doi: 10.1136/bmjopen-2020-042406

Gender-stratified analyses of symptoms associated with acute coronary syndrome in telephone triage: a cross-sectional study

Loes T C M Wouters 1,, Dorien L M Zwart 1, Daphne C A Erkelens 1, Esther De Groot 1, Maarten van Smeden 2, Arno W Hoes 1, Roger A M J Damoiseaux 1, Frans H Rutten 1
PMCID: PMC8237735  PMID: 34172542

Abstract

Objectives

To identify clinical variables that are associated with the diagnosis acute coronary syndrome (ACS) in women and men with chest discomfort who contact out-of-hours primary care (OHS-PC) by telephone, and to explore whether there are indications whether these variables differ among women and men.

Design

Cross-sectional study in which we compared patient and call characteristics of triage call recordings between women with and without ACS, and men with and without ACS.

Setting

Nine OHS-PC in the Netherlands.

Participants

993 women and 802 men who called OHS-PC for acute chest discomfort (pain, pressure, tightness or discomfort) between 2014 and 2016.

Primary outcome measure

Diagnosis of ACS retrieved from the patient’s medical record in general practice, including hospital specialists’ discharge letters.

Results

Among 1795 patients (mean age 58.8 (SD 19.5) years, 55.3% women), 15.0% of men and 8.6% of women had an ACS. In both sexes, retrosternal chest pain was associated with ACS (women with ACS vs without 62.3% vs 40.3%, p=0.002; men with ACS vs without 52.5% vs 39.7%, p=0.032; gender interaction, p=0.323), as was pressing/heavy/tightening pain (women 78.6% vs 61.5%, p=0.011; men 82.1% vs 57.4%, p=<0.001; gender interaction, p=0.368) and radiation to the arm (women 75.6% vs 45.9%, p<0.001; men 56.0% vs 34.8%, p<0.001; gender interaction, p=0.339). Results indicate that only in women were severe pain (65.4% vs 38.1%, p=0.006; gender interaction p=0.007) and radiation to jaw (50.0% vs 22.9%, p=0.007; gender interaction p=0.015) associated with ACS.

Ambulances were dispatched equally in women (72.9%) and men with ACS (70.0%).

Conclusion

Our results indicate there were more similarities than differences in symptoms associated with the diagnosis ACS for women and men. Important exceptions were pain severity and radiation of pain in women. Whether these differences have an impact on predicting ACS needs to be further investigated with multivariable analyses.

Trial registration number

NTR7331.

Keywords: primary care, telemedicine, myocardial infarction


Strengths and limitations of this study.

  • We could analyse the very initial conversation with symptom presentation of a large sample of patients calling for acute chest discomfort, without the risk of hindsight bias of the researcher or recall bias of the patient.

  • We analysed clinical variables associated with ACS in gender subgroup analyses and across gender with statistical interaction terms.

  • Results are generalisable to comparable primary care settings in the UK and Scandinavian countries, and our results may even be generalisable to emergency medical service (‘112’ or ‘911’) settings.

  • For the purpose of improving telephone triage interviewing, prediction rule development with multivariable regression analysis is needed.

Introduction

Adequate triage and early diagnosis is key in patients with acute chest discomfort because they might have an acute coronary syndrome (ACS) for which life-saving early interventions are available. ACS is an umbrella term including ST-elevated myocardial infarction (STEMI), non-ST-elevated myocardial infarction (NSTEMI) and unstable angina pectoris (UAP).1 For the diagnosis of ACS, an abnormal electrocardiogram (ST and/or T-wave abnormalities) and elevated blood levels of troponin I or T are needed. ACS may then be further subdivided into STEMI and NSTEMI if the troponin levels are elevated.1 If troponin levels are not elevated (or increased over time), it is called UAP.1 Increased preventive measures and development of (timely) effective therapeutic interventions (‘time is muscle’) have resulted in improved outcomes and prognosis in ACS.2 However, telephone triage of patients with chest discomfort, as done in out-of-hours service primary care (OHS-PC) and emergency medical services (EMS or ambulance dispatch centres), is challenging because it is difficult to differentiate ACS from other causes of chest discomfort based on symptoms only.3 4 Importantly, the majority of patients with chest discomfort (80%) in the Netherlands first approach the general practitioner (GP) or OHS-PC, and 20% directly call the ambulance (112) or are self-referrals to the emergency department (ED).5

Previous hospital-based studies reported a delayed recognition of ACS in women compared with men.6 7 It was suggested that this delayed recognition was related to a less specific presentation in women.8 9 This caused an ongoing debate on whether women with ACS compared with men present with less specific symptoms and how this affects diagnosis, but also treatment, and prognosis.10 11 A recent meta-analysis of 27 studies showed that women with ACS compared with men with ACS had higher odds of presenting with pain between the shoulder blades (OR 2.15, 95% CI 1.95 to 2.37), nausea or vomiting (OR 1.64, 95% CI 1.48 to 1.82), and shortness of breath (OR 1.34, 95% CI 1.21 to 1.48).12 Women with ACS had lower odds of sweating (OR 0.84, 95% CI 0.76 to 0.94) and presenting with chest pain (OR 0.70, 95% CI 0.63 to 0.78), but in both sexes, chest pain remained the most common symptom (pooled prevalence: men 79% and women 74%).12 Importantly, researchers suggested standardisation in methods of symptom assessment is needed because of the difficulties to formulate any definitive statements about symptom presentation, as studies assessed symptoms in different ways (questionnaires or abstracting from medical records).9 13–15 Abstracting symptom presentation from medical records may dilute symptom presentation, as they are translated by the clinician in medical terminology.16 Moreover, many studies suffer from recall or hindsight bias of both patient and researcher as they know the outcome (ACS).

For the clinician or telephone triage nurse, it is crucial to differentiate ACS from other causes of chest discomfort. For that, studies are needed that include female and male patients presenting with chest discomfort, in which women and men who turn out to have ACS are compared with those who do not have ACS. Such studies are scarce. In a study performed among patients with chest discomfort seen at the ED in the USA, 77 women and 244 men with ACS, and 195 women and 240 men without ACS were compared.13 Women with ACS more often reported arm pain than women without ACS (47% vs 32%, p=0.021), while men with ACS reported pressing feeling (63% vs 54%, p=0.035) and chest pain (72% vs 60%, p=0.005) more often than men without ACS.13 In a recent Dutch OHS-PC study among 23 women and 34 men with ACS, and 253 women and 208 men without ACS, symptoms associated with ACS in women and men seemed quite similar and the authors conclude that discriminating ACS in patients with chest discomfort who contacted primary care OHS is difficult in both women and men.17

We aimed to identify clinical variables that are associated with the diagnosis ACS in women and men with chest discomfort who contact out-of-hours primary care (OHS-PC) by telephone, and to explore whether there are indications these variables differ among women and men. For analyses, we used the very initial symptom presentation as available from the recorded telephone triage conversations.

Methods

We performed a cross-sectional diagnostic factor study with a random sample of 1795 OHS-PC calls for chest discomfort (chest pain, pressure, tightness or discomfort) between 2014 and 2016.18 19 We first selected calls on the basis of International Code for Primary Care (ICPC, a WHO worldwide code system for primary care) codes (K01, K02, K03, K24, K74, K75, K76, K77, K93, L04, P74 and R02, R98; online supplemental appendix table 1) and keywords thoracic pain, chest pain, myocardial infarction, heart attack and their common abbreviations mentioned by the triage nurse in the electronic medical file (EMF) at the OHS-PC.20 21 GPs who work at the OHS-PC assign the ICPC codes to the call. We combined ICPC codes and keywords to achieve a sample with a broad variety of symptoms to capture the entire domain of patients suspected of ACS. We listed all available calls of these patients and assigned random numbers with the Random Number Generator function in Microsoft Excel to retrieve a random sample. Calls were excluded before relistening when the patient’s age was below 18 years or when the patient did not live in the surrounding area of the OHS-PCs (because then we could not retrieve a diagnosis from the GP of these patients). Calls were excluded during relistening when it not concerned a triage call (eg, intercollegial consultation) or when the recording was of poor quality (figure 1). Adequate methods for sample calculation of a diagnostic factor study is yet lacking. We therefore included a convenient number of patients, that is, at least 80 patients with ACS in each sex category. This number was chosen primarily based on practical and feasibility reasons.

Figure 1.

Figure 1

Flowchart study population. ACS, acute coronary syndrome; GP, general practitioner; ICPC, International Code for Primary Care; OHS-PC, out-of-hours primary care.

Supplementary data

bmjopen-2020-042406supp001.pdf (65.9KB, pdf)

We relistened to the telephone triage recordings to collect information about patient and conversation characteristics, on symptom presentation, medical history, urgency allocation and involvement of a supervising GP in the triage conversation. Gender was considered the self-identified gender of the patient. Call duration and age were retrieved from the electronic EMF of the OHS-PC. Nine OHS-PCs in the Netherlands participated, serving a total population of 1.5 million people. The diagnosis was made after the phone call, which, in the case of ACS, was nearly always done by the cardiologist (97.1%) in the hospital based on (1) symptom presentation, (2) levels of (high-sensitivity) troponin and (3) electrocardiography results. The final diagnoses were provided by the patients’ GP, based on the EMF including ED and cardiologist discharge letters, and also the notes from the OHS-PC. We used medical information up to 30 days following the contact with the OHS-PC to allow us to include diagnosis of ACS that was initially missed because the patient was not referred to the cardiologist on the same day of the OHS-PC contact. In none of the patients in the study we had evidence of a missed diagnosis of ACS.

Context

In the Netherlands, OHS-PC covers primary care during 73% of the week hours, and the initial contact is by telephone. In most OHS-PC and EMS, the Netherlands Triage Standard (NTS) is used as a decision support to classify the urgency of the patients’ conditions.22 Based on the patient’s symptom presentation, the triage nurse needs to choose the most appropriate complaint out of 56 ‘main complaints’. Each NTS main complaint incorporates a decision tree with hierarchically ordered questions, which are similar for men and women. Triage nurses fill out the caller’s responses in the semiautomatic NTS system, which then generates urgency allocations linked to a time frame within which the patient should be seen by a physician or ambulance personnel (U0 (reanimation) to U5 (self-care advice), online supplemental appendix table 2). The triage nurse can over-rule this recommendation and upscale or downscale the urgency allocation, often after consulting the supervising GP.23 A recent validation study showed that the diagnostic accuracy of the NTS for patients with chest discomfort was poor (sensitivity 0.73 (95% CI 0.68 to 0.78) and specificity 0.43 (95% CI 0.40 to 0.45)), as calculated on the outcome ACS or other life-threatening events (LTEs).24 All telephone calls to the OHS-PC are routinely recorded and archived for 5 years for training and quality control purposes.

Data analyses

We compared patient and call characteristics between women with and without ACS, and men with and without ACS. For comparison of dichotomous variables, we used the χ2 test or Fisher exact test, and for continuous variables, the independent sample t-test or Mann-Whitney U test. We performed interaction analysis across gender separately for each clinical variable with logistic regression analyses to explore whether there are indications that these variables are differently associated with the diagnosis ACS among men and women. We analysed the association between urgency allocation and the final diagnosis ACS (alone or including other LTEs) with the χ2 test. We considered pulmonary embolism, thoracic aortic dissection and acute abdominal aneurysm as LTEs; patients with LTEs as well as those with ACS should receive an U1-level urgency.

Data analysis was performed using SPSS, IBM V.25.

Patient and public involvement

No patients were involved in setting the research question or the outcome measures, or in developing plans for design; however, they were involved in the implementation of the study. In addition, they were asked to advise on interpretation and writing up of results. Results will be shared and discussed with the national patient community of cardiovascular diseases (‘Harteraad’).

Results

Among the 1795 callers with chest discomfort (mean age 58.8 (SD 19.5) years, 55.3% women), 8.6% of women and 15.0% of men had an ACS. In women with an ACS, 18.8% had a STEMI; 48.2% an NSTEMI; 20.0% an UAP; and 13.0% had non-classified ACS. In men with ACS, 32.5% had a STEMI; 36.7% a NSTEMI; 27.5% an UAP; and 3.3% non-classified ACS.

A total of 22 (2.2%) women and 23 men (2.9%) had another LTE than ACS (eg, pulmonary embolism, thoracic aortic dissection, acute abdominal aneurysm and acute heart failure).

Patient and call characteristics

Men and women with ACS were older than those without ACS (mean age of women with ACS 73.6 vs without ACS 57.8 years, p<0.001; men 67.2 vs 56.9 years, p<0.001; gender interaction p=0.094), and the mean duration of the telephone calls was shorter (women 6:47 vs 7:47 min, p=0.021; men 6:31 vs 7:33 min, p=0.004; gender interaction, p=0.803) (table 1). The GP was consulted for supervision by the triage nurse in the majority of cases (52.2% in women and 55.5% in men). However, in women with ACS, the GP was less often consulted than in women without ACS (41.2% vs 53.2%, p=0.034), but in men, such a difference was not observed (53.3% vs 55.9%, p=0.607; gender interaction, p=0.208).

Table 1.

Baseline characteristics of 993 (55.3%) female and 802 (44.7%) male patients contacting the OHS-PC with chest discomfort (pain, pressure, tightness or discomfort)

Characteristics 993 women Difference (95% CI) 802 men Difference (95% CI) P value interaction gender
ACS No ACS P value ACS No ACS P value
n=85 (8.6%) n=908 (91.4%) n=120 (15.0%) n=682 (85.0%)
Mean age in years (SD) 73.6 (±14.1) 57.8 (±20.1) <0.001 15.8 (11.4 to 20.2) 67.2 (±13.0) 56.9 (±19.2) <0.001 10.3 (6.7 to 13.9) 0.094
Call characteristics
 Call duration min mean (SD) 6:47 (±5:16) 7:47 (±3:48) 0.021 1.00 (0.19 to 1.80) 6:31 (±3:13) 7:33 (±3:42) 0.004 1.02 (0.37 to 1.68) 0.803
 Patient’s introduction min mean (SD) 0:14 (±0:08) 0:19 (±0:13) <0.001 0.05 (0.02 to 0.09) 0:16 (±0:11) 0:19 (±0:14) 0.06 0.03 (0.00 to 0.06) 0.042
 Triage nurse consulted the GP 35 (41.2) 483 (53.2) 0.034 12.0 (0.3 to 22.9) 64 (53.3) 381 (55.9) 0.607 2.5 (–7.3 to 12.6) 0.208
 Someone else called on behalf of patient 59 (69.4) 433 (47.7) <0.001 21.7 (10.1 to 31.6) 79 (65.8) 360 (52.8) 0.008 13.0 (3.0 to 22.2) 0.251
The patient or person who called expressed concern (n=922) 36 (97.3) 409 (88.9) 0.109 8.4 (–5.0 to 12.6) 52 (96.3) 321 (86.5) 0.041 9.8 (–0.9 to 14.8) 0.935
Chest pain (n=1739) 81 (98.8) 817 (93.1) 0.055 5.7 (–0.8 to 8.0) 110 (92.4) 624 (94.5) 0.364 2.1 (–2.3 to 9.0) 0.048
Severe pain (>7 on a scale of 0–10) (n=753) 17 (65.4) 147 (38.1) 0.006 27.3 (5.7 to 44.7) 13 (23.6) 87 (30.4) 0.312 6.8 (–7.9 to 18.3) 0.007
Duration
 >15 min (n=1501) 66 (100) 729 (95.8) 0.102 4.2 (–2.8 to 6.0) 99 (97.1) 541 (94.6) 0.292 2.5 (–3.8 to 5.6) 0.998
 <12 hours (n=1563) 60 (85.7) 575 (72.7) 0.018 13.0 (1.7 to 20.6) 88 (81.5) 431 (72.6) 0.052 8.9 (–0.6 to 16.5) 0.49
Location (n=1267)*
 Retrosternal 33 (62.3) 263 (40.3) 0.002 22.0 (7.1 to 35.2) 42 (52.5) 191 (39.7) 0.032 12.8 (0.5 to 24.8) 0.323
 Right or left side thorax 14 (26.4) 260 (39.8) 0.054 13.4 (–1.2 to 24.8) 26 (32.5) 211 (43.9) 0.057 11.4 (–1.0 to 22.2) 0.757
Type of pain (n=1334)†
 Pressing/heavy/tightening 44 (78.6) 423 (61.5) 0.011 17.1 (3.2 to 27.2) 78 (82.1) 284 (57.4) <0.001 24.7 (14.3 to 32.9) 0.368
 Stabbing 8 (14.3) 155 (22.5) 0.152 8.2 (–4.6 to 16.4) 8 (8.4) 131 (26.5) <0.001 18.1 (9.2 to 24.1) 0.141
Radiation of chest pain (n=1391)‡
 Any location 61 (85.9) 485 (68.6) 0.002 17.3 (6.0 to 25.0) 65 (63.7) 292 (57.1) 0.218 6.6 (–4.5 to 16.7) 0.071
 Arm 31 (75.6) 188 (45.9) <0.001 29.7 (12.8 to 42.2) 47 (56.0) 117 (34.8) <0.001 21.1 (8.7 to 32.9) 0.339
 Between the shoulder blades 11 (52.4) 159 (41.7) 0.336 10.7 (–12.0 to 32.5) 14 (27.5) 91 (29.4) 0.781 1.9 (–13.4 to 14.3) 0.352
 Jaws 10 (50.0) 66 (22.9) 0.007 27.1 (4.3 to 49.7) 1 (2.6) 28 (11.3) 0.098 8.7 (–4.6 to 14.1) 0.015
Shortness of breath (n=1365) 47 (72.3) 455 (66.3) 0.328 6.0 (–7.2 to 16.7) 53 (60.9) 329 (62.4) 0.788 1.5 (–9.5 to 13.3) 0.355
Symptoms similar to previous cardiac event (n=748) 13 (32.5) 79 (21.4) 0.108 11.1 (–3.0 to 28.4) 27 (52.9) 92 (32.1) 0.004 20.8 (5.4 to 35.8) 0.532
ANS-related symptoms
 Sweating (n=1130) 28 (49.1) 234 (42.5) 0.34 6.6 (–7.4 to 20.7) 43 (52.4) 170 (38.5) 0.015 13.9 (16.7 to 25.8) 0.418
 Nausea or vomiting (n=808) 16 (44.4) 240 (56.2) 0.173 11.8 (–6.2 to 28.6) 27 (45.8) 122 (42.7) 0.661 3.1 (–11.1 to 17.7) 0.186
 Pallor or ashen skin (n=652) 20 (55.6) 110 (35.5) 0.019 20.1 (1.9 to 37.0) 28 (53.8) 103 (40.6) 0.078 13.2 (–2.3 to 28.3) 0.545
 Dizziness or near fainting n=1599) 13 (18.6) 197 (24.4) 0.277 5.8 (–6.0 to 14.3) 17 (15.9) 127 (20.7) 0.249 4.8 (–4.3 to 11.9) 0.963
Medical history
 CV disease or risk factors (n=1461) 54 (78.3) 407 (57.5) 0.001 20.8 (8.4 to 30.2) 75 (72.1) 359 (61.9) 0.046 10.2 (–0.3 to 19.3) 0.179
 Coronary artery disease (n=966) 17 (42.5) 114 (25.1) 0.017 17.4 (1.7 to 34.3) 45 (57.0) 151 (38.4) 0.002 18.6 (5.9 to 30.5) 0.927
 Hypertension (n=756) 22 (71.0) 142 (35.1) <0.001 35.9 (16.0 to 50.7) 17 (47.2) 94 (33.0) 0.091 14.2 (–3.0 to 32.1) 0.094
 Diabetes mellitus (n=745) 12 (41.4) 56 (14.6) <0.001 26.8 (9.0 to 46.5) 12 (28.6) 59 (20.3) 0.22 8.3 (–5.1 to 25.1) 0.079
 Hypercholesterolaemia (n=679) 8 (36.4) 81 (23.2) 0.161 13.1 (–5.8 to 36.4) 19 (45.2) 62 (23.3) 0.003 21.9 (5.8 to 38.6) 0.527

CV disease or risk factors; a history of previous coronary artery disease, heart failure, stroke, cardiac arrhythmia, hypertension and/or diabetes (patient reported).

Coronary artery disease: history of prior MI, PCI, CABG, stable or unstable angina pectoris (patient reported).

*P value comparing retrosternal or left/right side thorax versus other locations of pain together (restrosternal, left/right side thorax, back/shoulder, epigastric region).

†Pressing/heavy/tightening pain versus other types of pain (stabbing, burning, cramping, tearing). Stabbing pain: stabbing versus other types of pain (pressing/heavy/tightening, burning, cramping, tearing).

‡P value comparing radiation arm or back/shoulder or jaws versus no radiation.

ACS, acute coronary syndrome; ANS, autonomous nervous system; CABG, coronary artery bypass graft; CV, cardiovascular; MI, myocardial infarction; OHS-PC, out-of-hours primary care; PCI, Percutaneous coronary intervention.

In around half of the calls, someone else called initially on behalf of the patient (49.5% in women vs 54.7% in men). In cases with ACS, for both sexes, more often someone else called than in those without ACS (in women, 69.4% vs 47.7%, p<0.001; in men, 65.8% vs 52.8%, p=0.008; gender interaction p=0.251). In men with ACS, most often their female partner (53.3%) called, while in women with ACS, it was either their male partner (17.6%), their daughter (20.0%) or a nurse (17.6%) (online supplemental appendix table 3). Callers expressed concerns in nearly all calls, also in those without an ACS; women with ACS versus women without ACS 97.3% vs 88.9% (p=0.109), and men with ACS versus men without ACS 96.3% vs 86.5% (p=0.041) (gender interaction, p=0.935).

Both women and men with ACS had more often a history of coronary artery disease (women 42.5% vs 25.1%, p=0.017; and men 57.0% vs 38.4%, p=0.002; gender interaction, p=0.927), but women with ACS had more often a history of diabetes (41.4% vs 14.6%, p<0.001; gender interaction, p=0.079).

Symptom presentation

Chest pain was the most common complaint, both in patients with and without an ACS (women with ACS and without 98.8% and 93.1%, p=0.055; in men 92.4% and 94.5%, p=0.364; gender interaction p=0.048). Retrosternal located chest pain was more common in women and men with ACS than in those without ACS (women 62.3% vs 40.3%, p=0.002; and men 52.5% vs 39.7%, p=0.032; gender interaction p=0.323). Also, radiation of pain to the arms was associated with ACS in both sexes (women with vs without ACS 75.6% vs 45.9%, p<0.001; and men 56.0% vs 34.8%, p<0.001; gender interaction p=0.339), as was pressing/heavy/tightening chest pain (women with vs without ACS 78.6% vs 61.5%, p=0.011; and men 82.1% vs 57.4%, p≤0.001; gender interaction p=0.368). Only in women radiation to the jaw had an association with ACS (women 50.0% vs 22.9%, p=0.007; men 23.6% vs 30.4%, p=0.312; gender interaction, p=0.015) and severe pain (eight or more on a Numeric Rating Scale of 0–10) (65.4% vs 38.1%, p=0.006; men 2.6% vs 11.3%, p=0.098; gender interaction, p=0.007), which had a differential effect towards the risk of ACS in women. Only in men, stabbing pain was very rare in those with ACS (8.4% vs 26.5%, p<0.001), but this did not have a differential effect on the diagnosis of ACS between men and women (gender interaction, p=0.141).

Of the autonomous nervous system-related symptoms, nausea/vomiting and dizziness/near fainting were not associated with ACS in either sex. A pale or ashen face was associated with ACS in women (55.6% vs 35.5%, p=0.019; gender interaction, p=0.545) and sweating in men (52.4% vs 38.1%, p=0.015; gender interaction, p=0.418), but without a differential effect on the risk of a diagnosis of ACS between women and men. Recognition of symptoms being similar to a previous cardiac event was associated with ACS in men (52.9% vs 32.1%, p=0.004) but not clearly for ACS in women (32.5% vs 21.4%, p=0.108; gender interaction, p=0.532).

Subgroup analyses in 56 women and 58 men with diabetes showed that both women (85.7% vs 58.3%, p<0.001) and men with diabetes (67.2% vs 51.5%, p=0.033; gender interaction, p=0.119) more often had shortness of breath than those without diabetes, but not as often as chest discomfort (women 90.9% vs 95.0%, p=0.193; men 89.2% vs 94.1%, p=0.162; gender interaction, p=0.969). Shortness of breath in patients with diabetes was not related to ACS diagnosis (women 81.8% vs 86.7%, p=0.680; men 75.0% vs 66.0%, p=0.615; gender interaction, p=0.520).

Diagnoses

Of the 205 patients with an ACS (85 women, 120 men), 55 (26.8%) patients had a STEMI (women 18.8%, men 32.5%), 85 (41.5%) had an NSTEMI (women 48.2%, men 36.7%), 50 (24.4%) had UAP (women 20.0%, men 27.5%) and 15 (7.3%) unspecified ACS (women 13.0%, men 3.3%), the latter also including two sudden cardiac deaths in women and one in men (table 2). In nearly all cases (97.1%) the ACS diagnosis was made by a cardiologist based on symptom presentation, troponin levels and electrocardiography. Three patients died before arrival of the ambulance (they were classified as acute cardiac death), and one patient died after resuscitation at the ED. Two patients were classified as ACS by the GP; they were not referred to the hospital because of short life expectancy due to cancer.

Table 2.

Diagnosis of 1795 patients who contacted the out-of-hours primary care for chest discomfort (pain, pressure, tightness or discomfort), divided in women and men

Women
n=993 (55.3%)
Men
n=802 (44.7%)
P value
ACS 85 (8.6) 120 (15.0) <0.001
 ST-elevated myocardial infarction 16 (18.8) 39 (32.5) 0.037
Non-ST-elevated myocardial infarction 41 (48.2) 44 (36.7) 0.114
 Unstable angina pectoris 17 (20.0) 33 (27.5) 0.250
 Non-classified ACS 11 (13.0) 4 (3.3) 0.013
Life-threatening events 22 (2.2) 23 (2.9) 0.448
 Pulmonary embolism 6 (27.3) 7 (30.4) 0.815
 Thoracic aortic dissection 4 (18.2) 2 (8.7) 0.349
 Acute abdominal aneurysm 3 (13.6) 2 (8.7) 0.598
 Other* 9 (40.9) 12 (52.2) 0.449
Non-urgent cardiovascular diseases† 194 (19.5) 170 (21.2) 0.384
Non-cardiac chest pain, not further specified‡ 163 (16.4) 159 (19.8) 0.061
Musculoskeletal pain 199 (20.0) 113 (14.1) 0.001
Psychogenic disorders 139 (14.0) 67 (8.4) <0.001
Gastrointestinal tract disorders 76 (7.7) 62 (7.7) 0.951
Respiratory tract disorders 52 (5.2) 45 (5.6) 0.727
Other non-urgent diagnoses§ 63 (6.3) 43 (5.4) 0.380

*Acute heart failure, stroke, severe chronic obstructive pulmonary disease exacerbation, sepsis, coronary spasm probably caused by hypokalaemia, diabetic ketoacidosis, epileptic insult, bleeding from oesophageal varices, ovarian torsion and ventricular fibrillation.

†Stable angina pectoris (including atypical chest pain), stable heart failure, arrhythmias and hypertension.

‡Cardiac pathology unlikely after cardiologist’s diagnostic work-up, but without differential diagnosis.

§Among others: anaemia, malignancy, vasovagal collapse, side effects medication and dermatological diseases.

ACS, acute coronary syndrome.

There were 45 patients with other LTEs (2.5%) and the majority of patients had non-urgent medical conditions (86.1%). The most common non-urgent diagnoses in both sexes were (1) non-urgent cardiovascular diseases such as stable angina pectoris, stable heart failure and arrhythmias (19.5% of all female callers with chest discomfort vs 21.2% of male callers, p=0.384) and (2) non-cardiac unspecified chest pain (women 16.4% vs 19.8% men, p=0.061). Women more often than men were diagnosed with musculoskeletal problems (women 20.8% vs men 14.1%, p=0.001) and psychogenic conditions (women 14.0% vs men 8.4%, p<0.001). Of the patients who were diagnosed with a non-ACS diagnosis, 45.4% were classified by a cardiologist, 5.5% were classified by another hospital specialist (eg, pulmonologist or internal medicine specialist) and the remaining patients were diagnosed by a GP.

Urgencies

Women and men with chest discomfort were equally sent an ambulance (43.6% vs 46.6%, p=0.200). This was also in women and men who had an ACS (72.9% vs 70.0%, p=0.647), and in those with either ACS or other LTEs (66.4% vs 67.1%, p=0.897) (see table 3).

Table 3.

Association between urgency allocation, diagnosed ACS and other LTEs

Women ACS
n=85 (8.6%)
No ACS
n=908 (91.4%)
P value 1* P value 2†
U1 62 (72.9) 371 (40.9) <0.001 <0.001
U2 12 (14.1) 231 (25.4)
U3–U5 11 (13.0) 306 (33.6)
Men ACS
n=120 (15.0%)
No ACS
n=682 (85.0%)
U1 84 (70.0) 290 (42.5) <0.001 <0.001
U2 19 (15.8) 142 (20.8)
U3–U5 17 (14.2) 250 (36.7)
Women ACS or LTE
n=107 (10.8%)
No ACS or LTE
n=886 (89.2%)
U1 71 (66.4) 362 (40.9) <0.001 <0.001
U2 21 (19.6) 222 (25.1)
U3–U5 15 (14.0) 302 (34.0)
Men ACS or LTE
n=143 (17.8%)
No ACS or LTE
n=659 (82.2%)
U1 96 (67.1) 278 (42.2) <0.001 <0.001
U2 24 (16.8) 137 (20.8)
U3–U5 23 (16.1) 244 (37.0)

*P value 1: U1 vs U2, U3, U4 and U5.

†P value 2: U1, U2 vs U3, U4, U5.

‡LTEs consist of ACS, pulmonary embolism, thoracic aortic dissection, acute heart failure, stroke, abdominal aortic aneurysm, severe COPD exacerbation, diabetic ketoacidosis, coronary spasm probably caused by hypokalaemia, epileptic insult, bleeding from oesophageal varices, ovarian torsion and ventricular fibrillation.

ACS, acute coronary syndrome; LTE, life-threatening event.

Discussion

For both sexes, retrosternal pain, pain described as pressing, heavy or tightening, and radiation to the arm were associated with ACS in patients who contacted the OHS-PC for chest discomfort. Radiation to the jaw and severe pain were related to ACS in women. Our results indicate there were more similarities than differences in symptoms associated with the diagnosis of ACS for women and men. However, whether these differences have an impact on predicting ACS needs to be further investigated. Women and men with chest discomfort as also those with ACS were equally often sent an ambulance.

Our finding that radiation of pain to the arm and retrosternal (‘mid’) chest pain were associated with the diagnosis ACS in both sexes was also reported in a study among 2475 patients with acute chest pain in a multicentre ED study.25 Another ED study among 1334 patients with ACS showed that regardless of ethnics status, the most common presenting symptom was retrosternal pain/discomfort of any intensity.26 The aforementioned US study in the ED setting reported that radiation to the arm was associated with ACS in women but not for men, and chest pressure was associated with ACS for men but not in women.13 The only previously published OHS-PC study reported the opposite; radiation to the arm was associated with ACS in men but not in women.17

In our study, women with ACS had more often a history of diabetes and were older than men with ACS, which is in line with other studies.8 12 Some studies claim that patients with diabetes more often have atypical symptoms of ACS, but a review of eight studies concluded the evidence of these studies was conflicting.27 We showed that both women and men with diabetes had more often shortness of breath than those without diabetes, but shortness of breath in patients with diabetes was not associated with ACS. Regarding dispatching the ambulance, the aforementioned OHS-PC study and two EMS studies showed, similar to our findings, that there was no difference in dispatch priorities between men and women with ACS.4 17 28 This is in contrast with studies that show delay in hospital presentation of women with ACS.9 29

We need to realise that focusing on gender differences may blur the large overlap in symptoms in women and men. Moreover, comparing selectively women with ACS to men with ACS as many previous studies did, is clinically irrelevant.9 14 30 Clinicians, including GPs, and triage nurses need to know whether and how women with ACS differ from women without ACS, with the same question for men. Nevertheless, even guidelines stick to comparing those with established disease, and express the view that women with ACS more likely present with less specific symptoms than men with ACS.1 31 Unfortunately, public awareness campaigns follow this reasoning and overemphasise sex differences in women awareness campaigns (‘Go Red for Women’ in the USA and ‘Invisible Me’ in Australia).7 30 32 An unbalanced attention to symptom differences, while neglecting the much larger overlap, may even introduce new blind spots in recognising ACS in women.33

A likely reason behind the predominant message that women present with other ACS symptoms than men is the difference in pathophysiology of coronary artery disease. Women compared with men more often have elongated plaques, located on bifurcations in epicardial coronaries, coronary spasm, microvascular dysfunction and spontaneous coronary dissection.32 34 These pathophysiological differences have an effect on interventional treatment and prognosis.2 34 However, these differences do not necessarily imply an effect on symptom presentation because the pain pathway is equal in women and men, that is, triggered by myocardial ischaemia.35 36 A supply-and-demand mismatch of the myocardial oxygen consumption triggers sensory nerve endings in the myocardium and cause ischaemia symptoms, and this is irrespective of the fact whether the ischaemia is caused by a plaque rupture in an epicardial artery or spasm, or any other cause.36 The sex differences in pathophysiology of ACS do therefore not support the belief in differences in ACS symptoms between women and men.

Another reason behind the belief of ‘vague’ symptom presentation in women with ACS might be that they seem to present a larger number of symptoms than men with ACS, and this may be interpreted as vague by physicians.15 37 Presentation of multiple symptoms may influence the prompt recognition of heart disease and initial actions on the part of healthcare providers.37 38 In a study from 2018, with 2009 women and 976 men hospitalised for myocardial infarction, healthcare providers initially thought symptoms of women (53.4%) were less often heart-related than in men (36.7%).37 In that study, women and men had the same chest pain symptoms, but women reported more additional symptoms.37 In our study, the call duration and the number of GP consultations by the triage nurse were similar among women and men, suggesting that triage nurses seem not to experience more difficulties in interpreting symptoms in women than men. This is in line with a prospective study with 2795 patients with chest discomfort in the ED setting that showed the physicians’ diagnostic uncertainty for the presence of ACS in women was not more common as compared with men.39

Interestingly, in the majority of calls in our study, someone else other than the patient called the OHS-PC (women with ACS 69.4%, without ACS 47.7%; and men with ACS 65.8%, and without ACS 52.8%). This was also highlighted in an Australian study among 1681 patients with an acute myocardial infarction (AMI); in 90.5% of the women with AMI someone else called on behalf of the patient and in 87.8% of the men with AMI.40 According to the protocol in OHS-PC, triage nurses ask the patient to the phone; this is to prevent loss of (paralinguistic) information from the patient him/herself. In our study, in about 50% of the conversations, the patient took over the phone call.

Strengths and limitations

A major strength is that we could analyse the very initial conversation with symptom presentation of a large sample of patients calling the OHS-PC because of chest discomfort. We analysed the conversations without knowledge of the eventual diagnosis and have prevented risk of hindsight bias of the researcher or recall bias of the patient. Another strength is that we performed gender subgroup analyses combined with interaction analyses across gender, to investigate whether there are indications that ACS-related symptoms differ among men and women. Furthermore, our results are generalisable to comparable primary care settings, for example, UK and Scandinavian countries, and possibly some other European countries.3 Our results may even be generalisable to EMS settings since the prior probability of having an ACS is comparable in EMS setting as in OHS-PC settings.4 41

As the intention of our analysis was to describe whether symptoms were different in patients with ACS from patients without ACS in women and men separately, none of our results can be used to adjust interview questions for the triage nurses. For that purpose, prediction rule development with multivariable analyses is necessary. Also, only with multivariable analysis can it be truly investigated whether the potential differences are clinically relevant in the prediction of ACS. Another limitation is missing values on some clinical variables, a phenomenon common in routine care data, and therefore, the results should be interpreted with caution.

Conclusions

Our results indicate there were more similarities than differences in symptoms associated with the diagnosis of ACS for women and men. Important exceptions were pain severity and radiation of pain in women. However, whether these differences have an impact on predicting ACS needs to be further investigated with multivariable analyses.

Supplementary Material

Reviewer comments
Author's manuscript

Acknowledgments

The authors thank the out-of-hours primary care foundation Primair Huisartsenposten and all employees of the participating locations for or their cooperation in this study, notably for providing data and technical support.

Footnotes

Presented at: All authors take responsibility for all aspects of the reliability and freedom from bias of the data presented and their discussed interpretation.

Contributors: FHR and DLMZ are the lead investigators who conceived the research idea and methodology. Funding acquisition was done by FHR, DLMZ and RAMJD. LTCMW and DCE conducted data acquisition. LTCMW performed the analyses and wrote the first draft of the manuscript. She was supervised by FHR and DLMZ, who critically revised the manuscript. DCE, EDG, AWH and RAMJD contributed with and approved the final version of the manuscript. MvS was involved in adjusting the analyses and revising of the manuscript.

Funding: This study was funded by an unrestricted grant from (1) the department of general practice of the University Medical Centre Utrecht; (2) a personal promotion grant of D L Zwart, MD, PhD; (3) the foundation the Netherlands Triage Standard; and (4) the foundation ‘Stoffels-Hornstra’. It is also part of the IMPRESS study funded by the Dutch Heart Foundation/Dutch Cardiovascular Alliance.

Competing interests: None declared.

Provenance and peer review: Not commissioned; externally peer reviewed.

Supplemental material: This content has been supplied by the author(s). It has not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been peer-reviewed. Any opinions or recommendations discussed are solely those of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and responsibility arising from any reliance placed on the content. Where the content includes any translated material, BMJ does not warrant the accuracy and reliability of the translations (including but not limited to local regulations, clinical guidelines, terminology, drug names and drug dosages), and is not responsible for any error and/or omissions arising from translation and adaptation or otherwise.

Data availability statement

Data are available upon reasonable request. The data can be made available for researchers whose proposed use of the data has been approved at the request of the corresponding author, with a signed data access agreement.

Ethics statements

Patient consent for publication

Not required.

Ethics approval

The study was approved by the Medical Ethics Committee Utrecht, the Netherlands (reference number WAG/mb/16/003208) and complied with the Declaration of Helsinki. A waiver of informed consent was given because our study had minimal risk to subjects and could otherwise not be carried out logistically. Personal and research data were handled and stored according to the European General Data Protection Regulation.

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Associated Data

This section collects any data citations, data availability statements, or supplementary materials included in this article.

Supplementary Materials

Supplementary data

bmjopen-2020-042406supp001.pdf (65.9KB, pdf)

Reviewer comments
Author's manuscript

Data Availability Statement

Data are available upon reasonable request. The data can be made available for researchers whose proposed use of the data has been approved at the request of the corresponding author, with a signed data access agreement.


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