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Journal of General Internal Medicine logoLink to Journal of General Internal Medicine
. 2021 Jan 28;36(7):1921–1927. doi: 10.1007/s11606-020-06472-z

Health Literacy, Processing Capacity, Illness Knowledge, and Actionable Memory for Medication Taking in Type 2 Diabetes: Cross-Sectional Analysis

Jessie Chin 1,, Huaping Wang 2, Adam W Awwad 2, James F Graumlich 2, Michael S Wolf 3, Daniel G Morrow 1
PMCID: PMC8298723  PMID: 33507479

Abstract

Background

Patient knowledge about the purpose of medications is crucial to ensure safe and correct use, so it is an important index of adherence in patients with chronic illness.

Objective

We examined how health literacy and its components (processing capacity and knowledge about illness) influence memory for medication purposes.

Design

We conducted a cross-sectional study to examine memory for medication purposes in relation to health literacy, processing capacity, and illness knowledge among patients with diabetes in outpatient clinics.

Participants

Six hundred seventy-four adults who were diagnosed with type II diabetes mellitus, age 40 years or older, taking 5 or more current medications, native speakers of English, and with glycosylated hemoglobin (HbA1c) of 6.0 or more, were recruited to the study.

Main Measures

We included measures of processing capacity, illness knowledge, health literacy, and actionable memory for medication taking (memory for medication purpose).

Key Results

Results suggested an association between health literacy and both processing capacity and health knowledge, with some evidence that knowledge can compensate for limited processing capacity in order to maintain health literacy. Furthermore, health literacy was associated with memory for medication purposes, with processing capacity and health knowledge partly mediating this association. This pattern of results supports the process-knowledge model of health literacy.

Conclusions

Our findings establish the role of health literacy in medication taking, in relation to broader cognitive abilities and knowledge. Implications for improving the learning of medication purpose among diverse older adults with chronic illness are discussed.

Trial Registration

NIH trial registry number: NCT01296633

KEY WORDS: health literacy, memory for medication purpose, medication schemas, illness knowledge, diabetes

INTRODUCTION

Patients’ knowledge about their medication is important for medication adherence and health outcomes (such as glucose levels, A1C).14 More generally, patients’ perceptions about medications and illness are associated with adherence.5,6 Medication knowledge is a broad construct encompassing several kinds of understanding. Correct medication use requires procedural knowledge, which can be conceptualized as a mental model, or schema, that organizes knowledge about the steps and conditions required to accomplish the task. Older and younger adults share a schema for taking medication composed of identifying information (medication name, purpose), how to take (e.g., dose, times to take, warnings), and possible outcomes (e.g., side-effects).7,8

The purpose for taking medication is central to medication schemas and generating actionable knowledge by helping patients understand the goals associated with taking the medication as part of self-care, thereby helping to integrate the components of the schema. Understanding medication purpose is critical for managing complex regimens. For example, patients can group multiple medications according to their common purpose. Indeed, patients who know more about the purpose of their medications are more likely to take medications as prescribed.9 Similarly, older and younger adults better remember appointment reminder messages that include the reason for the appointment, perhaps because this information helps organize memory for executing actions.10 Unfortunately, patients often do not know or remember the purpose of their medications, in part because this information is rarely on medication container labels.11 Patients who do not understand or remember the purpose of the medications may be less likely to see their need and to take them, especially in the context of complex regimens typical of diabetes.3,12

We investigated determinants of memory for medication purpose among adults with type II diabetes, focusing on health literacy. Health literacy, defined as the ability to obtain, process, and understand health information for making health-related decisions,13 is associated with medication knowledge,14 adherence, and health outcomes.1418 According to the process (capacity)-knowledge model (P-K model), health literacy reflects the interplay of broader cognitive abilities (Fig. 1).19 In support of this model, we demonstrated the association between performance on the Short Test of Functional Health Literacy in Adults (STOFHLA) and recall of information needed for self-care among older adults with hypertension. This association was mediated by processing capacity and knowledge (both general and domain-specific knowledge about hypertension).1921

Figure 1.

Figure 1

Conceptual model (adapted from Chin et al. 2011).

The P-K model also suggests processing capacity and knowledge interact to influence understanding of and memory for self-care information because these abilities tend to have different influences on comprehension and differing age-related trajectories. Knowledge often facilitates comprehension and tends to be relatively unchanged with age in adulthood, while processing capacity limitations constrain comprehension and often decline with age, thereby exacerbating limitations. Therefore, knowledge may help offset the influence of processing capacity limits on comprehension and memory.19,20 The current study examined how health literacy and its components (processing capacity and illness knowledge ) influence memory for medication purpose, a critical but under-studied facet of medication schemas.

METHOD

Design and Setting

The study design was cross-sectional. The data were from participants in a randomized, controlled, clinical trial (RCT) (details about the RCT design22). The present paper is an analysis of data collected at the study baseline, prior to the randomized intervention. The trial was conducted among two outpatient primary care internal medicine clinics in Chicago and Peoria, Illinois. The institutional review boards of Northwestern University and the University of Illinois approved and monitored the research.

Participants

The inclusion criteria for study participant enrollment were diagnosis of type II diabetes mellitus, age 40 years or older, 5 or more current medications, native speaker of English, and glycosylated hemoglobin (HbA1c) 6.0 or more. Exclusion criteria were physical or cognitive impairments (e.g., stroke in the last 3 years, current cancer treatment with radiation or chemotherapy), score of 4 or more errors on the short screen for dementia,23 visual impairment (corrected vision less than 20/50), or auditory impairment.

Research personnel administered a modified version of the Older Americans Resources and Services instrument to ascertain age, gender, education, and race/ethnicity.24

Procedure

Participant recruitment and enrollment occurred from September 2011 to October 2013. Research personnel (RP) received permission from primary care physicians and practitioners to screen medical records to identify potential participants who met inclusion criteria. Next, RP performed telephone interviews to assess inclusion/exclusion criteria, determine eligibility, and start the informed consent process. If the interviewee agreed, RP scheduled the baseline research visit to coincide with the next clinic visit with the primary care clinician. Participants received instructions to bring all their medications to the visit in their original, labeled containers. During the visit, RP documented informed consent, recorded responses to verbal questions (e.g., number of years since diagnosis of diabetes), and administered survey instruments. They recorded drug names from the label on every container as well as the total number of drugs for each participant.

Measures

Measure of Self-Care: Actionable Memory for Medication Taking

We ascertained memory for the indication or purpose for each medicine in the participant’s regimen. RP recorded the individual’s verbatim response to the following question: “What is the medicine for?” Scoring of the responses was blinded. Two board-certified internal medicine physicians independently adjudicated the response for every medication in the regimen. The adjudicators had no contact with participants or RP. There was substantial agreement between the adjudicators (Cohen’s kappa was 0.74). After the initial review, the adjudicators reviewed all discordant scores and resolved discrepancies. For analysis, the investigators calculated the mean number of correctly remembered medication purposes in the regimen: the number of medication purposes scored as correct divided by the total number of medications in the regimen.

Health Literacy

Health literacy was measured by the REALM (Rapid Estimate of Adult Literacy in Medicine).25 RP asked participants to pronounce 66 health terms that varied in difficulty and frequency. The number of correctly pronounced words was the measure of health literacy. There is also a grade-level equivalent classification in REALM. People who score lower than 61 are considered to have limited health literacy. People who score lower than 18 (3rd grade and below) would not be able to read most lower literacy materials. People who score 19–44 (4th to 6th grade) would not be able to read prescription labels. People who score 45 to 60 (7th to 8th grade) would struggle with most patient education materials.25

Health Literacy-Related Abilities: Processing Capacity and Health Knowledge

Processing capacity (PC) was measured by the Letter Comparison and Pattern Comparison tests, commonly used to evaluate individual differences in processing speed in aging research.26 The composite score of the standardized scores from Letter and Pattern comparison tests (r = 0.66, p < .001) was used as the measure of PC.

Knowledge about diabetes (HK; health knowledge) was measured with a 24-item true and false knowledge questionnaire (DKQ-24; Cronbach alpha 0.73~0.84).27 Questions assessed different facets of knowledge, including diet, medication, interpretation of clinical results, and physiological mechanisms. The average score was calculated (mean = 18.67, SD = 2.92).

Sample Size

The size of the cross-sectional study was a convenience sample of the 674 participants with baseline data from the RCT.22 For purposes of post hoc analysis, the investigators made the following assumptions about the sample size.

The effect of health literacy on PC or HK was small and accounted for 2% of total variance according to Cohen’s criteria for small effect size.28 The effect of PC or HK on medication purpose was also small and accounted for 2% of the total variance. With these assumptions, the power to detect a significant mediation effect was 80%. Using the bias-corrected bootstrap method to estimate sample size,29 the required number of subjects was 462. The sample with baseline data (674 participants) indicated sufficient power to perform tests related to mediation.

Statistical Methods

We first explored the relationships among health literacy, PC, HK, and memory for medication purposes using simple correlations to examine whether the pattern was consistent with the P-K model. We then conducted multiple linear regressions to examine associations among the components of health literacy. Multiple linear regression and a parallel multiple mediator model with two mediators were next conducted to test whether the effects of health literacy on memory for medication purposes could be accounted for by PC and HK, as predicted by our P-K model. All measures were standardized to minimize the collinearity.

RESULTS

The investigators screened 3644 people for eligibility. From the screened population, 502 people were not eligible according to the inclusion or exclusion criteria, 2414 declined to participate, and 54 were excluded for other reasons. The remaining 674 participants were included in the analysis (55.2% female; mean age = 63.6, SD = 10.10). Participants’ mean number of prescribed medications was 7.23 (SD = 2.84). The average year of diabetes was 12.5 years (SD = 9.47, range: 1–50 years). Longer illness duration was associated with greater HK (r = 0.13, p < .001). About two-thirds of participants had more than high school education. The sample was composed of 29.2% African American, 65.6% Caucasian, 1.9% Hispanic or Latino, 0.9% Asian, and 2.1% other racial groups. Following the grade-equivalent classification in REALM, there were 7 patients whose levels of literacy were 3rd grade and below; 32 patients whose levels of literacy were 4th to 6th grade; and 111 patients whose levels of literacy were 7th to 8th grade. A total of 150 patients had inadequate health literacy and would struggle with reading prescriptions and patient education materials. With 22.26% of patients with inadequate health literacy, our findings could be generalized to other patients with inadequate health literacy. The average accuracy score of memory for medication purposes was 0.87 (SD = 0.21).

  1. Correlations

The pattern of associations in Table 1 is consistent with the literature, with age negatively related to PC and a smaller association with HK. Given that PC declines with age 30, and the acquisition of domain-specific knowledge (e.g., illness, medication) is affected by the decline in PC as we age 31, the age-related negative associations with PC, HK, and MP are expected. The pattern is also consistent with the P-K model: Health literacy was positively associated with PC, HK, and medication purpose. This pattern enabled us to evaluate predictions of the P-K model.

  • 2.

    PC and HK Predict Health Literacy

Table 1.

Descriptive Statistics and Correlations among Age, Education (Edu), Processing Capacity (PC), Health Knowledge (HK), Health Literacy (HL), and Memory for Medication Purpose (MP)

Mean (SD) Edu PC HK HL MP
Age 63.61 (10.13) - .0.03 - 0.34** - 0.11** 0.04 - 0.20**
Education 4.93 (0.94) 0.25** 0.18** 0.44** 0.14**
Letter comparison 17.17 (4.96)
Pattern comparison 29.07 (7.79)
PC 0.25** 0.31** 0.24**
HK (max = 24) 18.66 (2.92) 0.25** 0.26**
HL (max =66) 61.19 (8.87) 0.20**
MP 0.87 (0.21)

**p < .01

Guided by the P-K model, multiple regressions were conducted to examine the interplay between PC and HK as predictors of health literacy among adults with diabetes, as we have done for adults with hypertension.19,20 We adopted a stepwise approach to enter the correlates of health literacy in three steps: (1) age and education, (2) PC and HK, and (3) the interaction term of PC and HK. All measures were centered to reduce collinearity in the regression models. For the first model (F(2,668) = 81.85, p < .001, adjusted R2 = 0.19, SE = 0.90), education showed a significant association with health literacy (B = 0.44, t = 12.74, p < .001).

For the second model (F(4,666) = 61.99, p < .001, adjusted R2 = 0.27, SE = 0.86), after adding PC and HK to the model, age, education, PC, and HK were all significantly associated with health literacy (Table 2). Age became significant after entering PC and HK (model 1: B = 0.06, t = 1.58, p = 0.11 to model 2: B = 0.15, t = 4.12, p < .001), in part due to shared variance among the three variables. However, the collinearity among the variables was within acceptable ranges (variance inflation factors (VIF) of age, PC, and HK in models 2 and 3 are 1.13, 1.26, and 1.08 respectively.) Notably, in the third model (F(5,665) = 56.08, p < .001, adjusted R2 = 0.29, SE = 0.84), there was a significant interaction between PC and HK (B = - 0.16, t = - 4.90, p < .001). The findings revealed an interactive contribution of PC and HK to health literacy, replicating the pattern found for PC and HK on health literacy among patients with hypertension.19

Table 2.

Correlates of Health Literacy

Model 1 Model 2 Model 3
F F F
81.85* 61.99* 56.08*
B t B t B t
Age 0.06 1.58 0.15 4.12* 0.15 4.19*
Education 0.44 12.74* 0.36 10.45* 0.35 10.25*
PC 0.23 6.17* 0.22 6.16*
HK 0.15 4.21* 0.11 3.18*
PC x HK - 0.16 - 4.89*

*p < 0.05

We conducted a simple slopes analysis32 to decompose the interaction of PC and HK into the simple regressions of PC on health literacy at different levels of HK (shown in Fig. 2). Among participants with lower HK, health literacy increased with PC. However, participants with higher HK showed equivalent health literacy regardless of their PC. This pattern suggests that HK compensates for declines in PC in contributing to health literacy.20

  • 3.

    Association between Health Literacy and Medication Purpose

Figure 2.

Figure 2

Interaction effects of processing capacity (PC) and health knowledge (HK) on health literacy (REALM, Z-score).

Most importantly, we examined the relationship between memory for medication purpose and health literacy, and whether this relationship could be accounted for by PC and HK. We conducted multiple regressions to examine the correlates of memory for medication purposes to evaluate whether the pre-conditions for mediation analysis (association between health literacy and memory reflects PC and HK) were met. We used a stepwise approach to enter the correlates: (1) age and education, (2) PC and HK, and (3) health literacy. All measures were centered to reduce the collinearity in the regression models. As shown in Table 3, in the first model (F(2,668) = 20.24, p < .001, adjusted R2 = 0.05, SE = 0.97), age and education were significantly associated with medication purpose: Younger and more educated participants better remembered the purpose of their medications. In the second model (F(4,666) = 21.76, p < .001, adjusted R2 = 0.11, SE = 0.94), after adding PC and HK to the model, age, education, PC, and HK were all significantly associated with medication purpose: Adults with better PC and HK better remembered medication purpose. In the final model (F(5,665) = 18.97, p < .001, adjusted R2 = 0.12, SE = 0.94), age, PC, HK, and health literacy were all associated with memory for medication purpose. In addition to education, PC, and HK, adults with higher health literacy showed more accurate memory.

  • 4.

    Mediating the Link between Health Literacy and Memory for Medication Purpose

Table 3.

Model Parameters for Medication Purpose, a Measure of Actionable Memory for Medication Taking

Model 1 Model 2 Model 3
F F F
20.24* 21.76* 18.97*
B t B t B t
Age - 0.19 - 5.09* − 0.13 − 3.36* − 0.15 − 3.75*
Education 0.14 3.67* 0.07 1.92* 0.03 0.79
PC 0.12 3.04* 0.10 2.36*
HK 0.20 5.21* 0.18 4.74*
HL 0.11 2.65*

*p < 0.05

As shown in Table 3, health literacy was associated with memory for medication purpose, so we conducted a mediation analysis to evaluate whether PC and HK helped explain the link between health literacy and memory for medication purposes (Fig. 3). The results suggest that the association between health literacy and medication purpose reflected in part significant indirect effects through PC and HK on medication purpose. However, there was still a direct effect of health literacy on medication purpose.

Figure 3.

Figure 3

Processing capacity and health knowledge as the mediators of the association between health literacy and memory for medication purpose (*p < .05).

DISCUSSION

We examined relationships between memory for medication purpose and health literacy among adults with type II diabetes. Knowing the purpose of medications is central to knowing how to take the medications as part of managing diabetes, especially because such patients often take many medications. According to the P-K model, health literacy depends on broader cognitive abilities that influence understanding and making decisions about self-care, including medication management. In support of this model, health literacy was found to be associated with recall of information needed for self-care among older adults with hypertension, and this association was mediated in part by PC and HK.1921 In the present study, we found that PC and HK also predicted health literacy among adults with diabetes. Moreover, these measures helped to explain the relationship of health literacy to memory for medication purposes. These findings expand previous literature to demonstrate the relationship between health literacy and actionable memory of medication taking beyond merely remembering facts about self-care of chronic illness.

Previous studies also suggest PC and HK interact to influence understanding health information, with HK helping to offset PC constraints on comprehension and memory among patients with hypertension.19,20 In the present study, we extend this finding to adults with diabetes, showing that HK similarly moderated the effects of PC on health literacy. PC did not associate with health literacy among those with more HK. Collectively, these findings suggest that knowledge can compensate for PC limits to underpin self-care.

Expanding earlier studies,33 health literacy predicted memory for self-care information (e.g., memory for medication purpose) even after controlling for the effects of age, PC, and HK. This finding suggests that health literacy measures tap into other variables that influence memory for self-care information, perhaps including patients’ beliefs about their illness (illness representation).34,35 Future research should address other factors that may contribute to health literacy, and in turn influence the self-care of illness.

Our findings help explain the role of health literacy in self-care and suggest how to improve health outcomes. First, the study extends the picture of health literacy and self-care. Our earlier work with older adults with hypertension suggests health literacy influences health behaviors and outcomes in part by improving memory for information needed for self-care, as better memory for health information predicts adherence.1 The present study extends these findings by showing that health literacy is associated with memory for self-care tasks such as taking medication. The impact of health literacy on recall and task knowledge in turn can be partly explained in terms of the effects of PC and HK on the efficiency and accuracy of comprehension and memory processes.36

A second implication of our results stems from the finding that knowledge helped to compensate for PC constraints. Theoretically, this finding suggests that good health literacy can be achieved in different ways. Patients may rely on HK in the face of very limited PC (e.g., older adults who have a chronic illness for many years may have more HK but increasingly diminished PC) 34, or they may rely more on PC in the absence of HK (e.g., younger adults recently diagnosed with an illness may use domain-general PC more than HK).

This study has implications for improving memory for medication purposes, which should result in better medication adherence.3,9,12 We suggest improving memory for medication purpose by lowering the demands on PC and leveraging HK during medication taking. Strategies for reducing PC demands associated with learning about the purpose of prescribed medications include describing the purpose on prescription bottle labels and encouraging providers to mention purpose when telling patients how to take medication. Strategies for building on patient knowledge include describing the purpose of the medication in terms of its role in illness treatment. Leveraging prior knowledge to learn about the medications may facilitate memory for medications as well as building a coherent representation of illness, which is critical to medication adherence.5,6 Future studies should explore the relations between health literacy and different aspects of medication knowledge, such as the procedural knowledge of medication taking, and the connections to long-term medication adherence outcome.

Acknowledgments

We thank Thembi Conner-Garcia, Kathryn Davis, Anna Madison, Stacey McKeever, and Darcie Moeller for their help in conducting the study. The data used in this paper were collected as part of the baseline of a randomized controlled trial (RCT) study (ClinicalTrials.gov NCT01296633). The results from the RCT study are described in Graumlich et al. (2016).

Funding

This research was supported by a grant from the National Institutes of Health, 1R01NR011300.

Compliance with ethical standards

Conflict of Interest

None declared.

Disclaimer

Any opinions, findings, and conclusions or recommendations expressed in this publication are those of the authors and do not necessarily reflect the views of the NIH.

Footnotes

Publisher’s Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

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