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Industrial Psychiatry Journal logoLink to Industrial Psychiatry Journal
. 2021 Jun 30;30(1):147–152. doi: 10.4103/ipj.ipj_63_21

Multiple cross-sectional assessments of empathy in medical undergraduate students

Ramadugu Shashikumar 1,, Kruti Agarwal 1, Aiman Mohammad 1, Chatterjee Kaushik 1
PMCID: PMC8395536  PMID: 34483540

Abstract

Introduction:

Empathy a cognitive phenomenon, with affective and behavioral components; helps improve clinical competence. It varies depending on physicians' gender and specialty. While some western studies reported significant fall in empathy levels when they progressed from non-clinical to clinical training years, Asian studies including Indian had varied results. We hypothesize that empathy will decrease among medical undergraduates over four years while they progress from non- clinical to clinical rotations and that female medical students and those opting for clinical specialties will have higher empathy than male medical students and those opting for non clinical specialty.

Methodology:

This study was carried out in a medical college from the year 2012 to 2015. Each year at the beginning of academic session all students were asked to complete Jefferson's -Scale for Physician's Empathy (JSPE student) student version. Over next three years similar assessments were repeated for all batches. The results were tabulated and analyzed using EpiInfo7 software.

Results:

Over four years 481, 416, 412 and 354 medical students in 1st, 2nd, 3rd and 4th year respectively from seven different batches were evaluated. Choice of specialty differed significantly in each year different batches. The empathy score had no relation to gender or choice of specialty. Empathy declines from first year onwards till third year but is not statistically significant.

Conclusion:

In this large multiple sample cross sectional study, it is evident empathy drops from 1st to 3rd year therefore there is an urgent need to evaluate why empathy falls.

Keywords: Cross-sectional, empathy, medical undergraduates


The word empathy is derived from Greek word “empatheia” meaning affection or passion with a quality of suffering.[1] Empathy is essentially a cognitive phenomenon, but also involves affective sensitivity to patients' needs and a behavioral ability to communicate the same to him/her.[2] William Osler very aptly summed up empathy when he had said “It is as important to know what kind of a man has the disease as to know what kind of a disease has the man.”[3] Empathy among physicians is known to vary depending on their personality[4] and choice of specialty.[5]

Change in empathy occurs among medical students as they progress from nonclinical to clinical training. While some Western studies found a significant fall,[6,7,8] others from Iran and Korea did not find a similar change; on the contrary among Japanese medical students, empathy improved.[9,10,11] Studies have shown that medical students who plan to pursue people-oriented specializations such as internal medicine, family medicine, psychiatry, and pediatrics, showed higher empathetic scores and across all years of study; than those who choose to pursue technology-oriented specialties such as radiology, surgery, and anesthesiology.[7,12] These changes may also be influenced by gender, where women tend to have more empathy than men across various years of medical education.[6,7,11,13,12,13,14,[15] However, one study from Iran did not find any significant difference, though women did score more than men.[9] Similarly, changes have been noted in a study from India in a cross-sectional study.[16]

All these studies have been of single cohorts. There have been very few longitudinal studies. Thus, there is a need to study multiple batches of medical students serially, to assess if these changes are persistent over the years. A 4-year longitudinal study was undertaken and data of four different batches in each year of medical training were also collected. The latter is being presented and discussed in this article while the longitudinal study will be presented separately.

METHODS

This study was carried out in a medical college from 2012 to 2015. Each year at the beginning of the academic session all students present in class on a particular day (same for all batches in all years) were asked to fill up Jefferson's Scale for Physician's Empathy-Student Version (JSPE student). Institutional and individual consents were obtained beforehand. Over the next three years, similar assessments were repeated for all batches.

Participants were assured of confidentiality. Forms were coded to avoid identification of the student by assessors, by a person not associated with the study (the course of medical education is divided into nine terms of 6 months duration each. This college has 105 men and 25 women in each term. All first-year students were present at evaluation, but some from other years were absent on the day of evaluation.) The first-year students had completed a month of medical education following admission and second-year medical students had finished a month of clinical rotations. The final-year students were 3 months away from final examinations.

JSPE-Student Version was administered at their respective classrooms. Demographic parameters such as age and gender, together with the choice of specialty were recorded. Permission of the principal author of JSPE was obtained for utilizing it. The scale was completed in about 30 min and returned to the researcher.

The effect of choice of specialization on empathy was assessed by grouping the choice of subjects of students into technologically oriented (pathology, surgery and surgical subspecialties, radiology, radiation oncology, and anesthesiology) and people-oriented (internal medicine, family medicine, pediatrics, neurology, rehabilitation medicine, psychiatry, emergency medicine, obstetrics and gynecology, ophthalmology, and dermatology) as done by Hojat et al.[12] Those who chose any other participants or were undecided were classified as others.

Scales for measuring empathy have been as varied as the definitions of it have been. Interpersonal reactive index (IRI) is a 28 item scale with four subcategories measuring different dimensions of empathy such as “perspective taking” “empathetic concern” and “personal distress.” IRI taps both emotional and cognitive empathy.[17] The Balanced Emotional Empathy Scale is a well-established 30 item scale for measuring empathy, especially vicarious empathy, however, due to it being gender-sensitive, men tend to score lower than women.[6] Emotional empathy scale includes 33 items.[18] However, none of these have been developed in a specific patientdoctor context, and more specifically among medical students.

JSPE student is specially designed to study empathy among medical students. It is a psychometrically validated instrument, consisting of twenty statements for which the respondent can indicate their level of agreement on a seven-point Likert scale. Thus, possible score ranges from 20 to 140. The level of empathy is directly proportional to the score. Ten of the items are negative statements and are marked in reverse order.[12] The validity and reliability of this scale have been well demonstrated. The Cronbach's alpha internal consistency estimate for the 20 items on the JSPE was 0.76.[15] This scale had been used across the world to measure empathy among resident and practicing doctors, paramedics, as well as medical students. In India so far, no such study has been done on medical students. The students undergo medical training in English; hence the English version of the scale was used.

The data collected were tabulated in MS Excel and analyzed using Epi Info is statistical software for epidemiology developed by Centers for Disease Control and Prevention (CDC) in Atlanta, Georgia (USA), under the guidance of a statistician.

RESULTS

A total of 481 students in first year, 461 in second year, 412 in third year, and 354 in fourth year completed the JSPE (student). Gender distribution is described in Table 1. The number of females to male ratio was not significantly different among different batches in each year of study. Batch 1 was followed up for all 4 years, the results of this follow-up and its analysis shall be discussed in another article under preparation. The batches two and five were followed up for 3 years, while batch three and six were followed up for 2 years. Batches four and seven were assessed only once. Analysis revealed a decline in empathy from first to second and then the third year with a small raise in the fourth year [Figure 1]. However, the differences were not statistically significant (P > 0.05).

Table 1.

Empathy scores: Gender wise, in different years of medical education

Empathy

Year Gender n Mean SD Minimum-maximum Mean rank Mann-Whitney test asymptotic significance (two-tailed)
First Male 392 92.17 13.905 35-139 242.30 0.66
Female 89 89.64 14.193 46-136 235.27
Second Male 333 87.98 12.783 44-134 202.51 0.04
Female 83 92.51 14.538 70-135 232.55
Third Male 323 89.53 13.612 33-137 204.47 0.51
Female 89 90.87 14.910 50-133 213.85
Fourth Male 274 89.59 11.811 48-137 177.21 0.92
Female 80 89.53 11.730 62-121 178.49

There is increase in empathy among females in the second year, while in males there is a fall, causing a significant difference. In later years, the difference becomes insignificant, as in the first 1st year. SD – Standard deviation

Figure 1.

Figure 1

Change in mean empathy from the first year to the fourth year of medical education

DISCUSSION

This study is the first one from India that has recorded empathy of seven different batches of medical students over 4 years. It was conducted in a single medical college.

An interesting finding of this study was that irrespective of which training year the first assessment was done, the mean empathy score was always higher than at the next assessment [Table 2]. This raises a pertinent point that students are likely to overestimate their empathy when assessed the first time. These participants were unaware of either their individual scores or the group mean scores until the whole study was completed. One explanation could be that this instrument has not been validated for Indian medical students. However, could it be that even among other nations' medical students, similar results would be found? There have been no studies where for four consecutive years all batches had been assessed, as in this study.

Table 2.

Empathy scores: Year wise in different years of medical education

Assessment year n Mean SD Minimum-maximum Mean rank Kruskal-Wallis Test
1st year
 Batch 1 (2011) 88 106.19 20.911 35-139 381.35 χ2=110.107
 Batch 2 (2012) 130 85.90 8.214 50-114 213.46 df=3
 Batch 3 (2013) 133 85.86 8.012 65-111 208.87 Asymptotic significance=0.000
 Batch 4 (2014) 130 85.67 7.987 56-107 206.41
 Mean of all batches 90.905
2nd year
 Batch 1 (2012) 88 89.08 8.412 76-135 223.05 χ2=78.071
 Batch 2 (2013) 128 83.84 7.774 60-106 158.42 df=3
 Batch 3 (2014) 112 85.36 8.412 62-105 183.38 Asymptotic significance=0.000
 Batch 5 (2011) 88 100.52 19.966 44-134 298.76
Mean of all batches 89.7
3rd year
 Batch 1 (2013) 87 85.80 8.377 49-106 180.16 χ2=116.530
 Batch 2 (2014) 124 85.08 7.383 64-111 163.23 df=3
 Batch 5 (2012) 87 83.85 10.318 50-105 161.23 Asymptotic significance=0.000
 Batch 6 (2011) 114 102.60 16.711 33-137 308.21
 Mean of all batches 89.3325
4th year
 Batch 1 (2014) 88 87.42 9.973 62-137 158.77 χ2=35.569
 Batch 5 (2013) 88 87.38 9.265 48-109 164.70 df=3
 Batch 6 (2012) 100 87.04 8.020 64-109 157.84 Asymptotic significance=0.000
 Batch 7 (2011) 78 97.73 16.034 53-130 238.28
 Mean of all batches 89.8925

It is interesting to note that empathy measured in 2011 was significantly higher than other samples in all years of medical training. SD – Standard deviation; Df – Degree of freedom

Female participants scored higher on empathy than males, in all years of study. However, this reached significant levels only in the second year (P = 0.04) [Table 1]. This is in consonance with studies from the USA, Portugal, and Japan.[7,11,19] However, the study from Iran did not find a significant difference, though women did have higher mean scores (105.6 vs. 103.7).[20] The difference in this study from the Iranian one could be due to the different proportion of women to men in both studies (26.19% vs. 70.16%). Women are probably less affected by factors that tend to diminish empathy. It could also be that they can handle pressures of medical life much more easily. However, these aspects have not been explored in this study and merit further research.

Empathy scores are uniformly higher among those choosing technology-oriented specialties, compared to other specialties, except in the first year [Table 3]. In all years of study, there are significantly larger number of students preferring technology-oriented specialties over either of the other two categories, with the undecided being the lowest [Table 4]. This difference in empathy scores is significantly higher among those preferring technology-oriented specialties, only in the second year. The undecided has the lowest empathy score in all years of study. In an earlier cross-sectional study, no significant difference in empathy scores was noted among those choosing different groups of specialty (P = 0.2468).[16] However, Chen et al. found students preferring people-oriented specialties having significantly (P = 0.002) more empathy, than those preferring technology-oriented specialties.[7] Hojat et al. on the contrary found a decline in empathy scores among those choosing technology-oriented specialization, in the third year.[12] The curriculum in this college is in many respects different from medical schools in the US, Japan, Iran. The students are exposed to clinical rotation from the second year onwards.

Table 3.

Empathy scores: Specialty wise, in different years of medical education

Empathy

Year Specialty choice n Mean SD Minimum-maximum Mean rank Kruskal–Wallis Test
First Person oriented 182 91.38 15.066 35-136 253.80 χ2=4.857
Technology oriented 193 89.60 14.514 44-139 242.38 df=2
Undecided/others 106 86.25 9.776 40-116 216.51 Asymptotic significance=0.088
Second Patient oriented 162 89.13 13.038 44-135 210.48 χ2=7.239
Technology oriented 176 90.22 14.794 46-134 220.67 df=2
Undecided/others 78 85.37 8.816 63-115 176.92 Asymptotic significance=0.027
Third Patient oriented 171 88.32 11.260 64-122 197.19 χ2=2.172
Technology oriented 177 91.15 15.493 33-137 215.96 df=2
Undecided/others 64 90.14 15.351 50-133 205.21 Asymptotic significance=0.338
Fourth Patient oriented 143 90.85 11.893 64-137 186.08 χ2=1.903
Technology oriented 167 88.90 10.754 48-122 173.35 df=2
Undecided/others 44 87.95 14.664 53-125 165.35 Asymptotic significance=0.386

Only in second year, empathy significantly varied, according to choice of specialty. SD – Standard deviation; Df – Degree of freedom

Table 4.

Choice of specialty

Patient oriented Technology oriented Undecided/others Total Value df Asymptotic significance (two-sided)
Year 1
 Batch 1 47 34 7 88 25.424a 6 0.000
 Batch 2 52 41 37 130
 Batch 3 36 63 34 133
 Batch 4 47 55 28 130
 Total 182 193 106 481
Year 2
 Batch 1 47 34 7 88 38.068a 6 0.000
 Batch 2 52 39 37 128
 Batch 3 29 56 27 112
 Batch 5 34 47 7 88
 Total 162 176 78 416
Year 3
 Batch 1 46 34 7 87 37.441a 6 0.000
 Batch 2 52 36 36 124
 Batch 5 34 47 6 87
 Batch 6 39 60 15 114
 Total 171 177 64 412
Year 4
 Batch 1 47 34 7 88 14.371 6 0.026
 Batch 5 34 47 7 88
 Batch 6 33 52 15 100
 Batch 7 29 34 15 78
 Total 143 167 44 354

aIn all years, there is a significant difference in the number of students choosing different specialty groups. Df – Degree of freedom

There is a decline of score in the second year, but it is statistically not significant [Figure 1]. The decline continues into the third year, though only marginal. An earlier study by the same author had found a sharp decline in the empathy scores at beginning of the third year, similar to those found in studies of third-year students in the US.[7,12,16] Interestingly, there was now an increase in empathy scores in the fourth year, possibly explained by the course on communication skills that the students took in the preceding year.

The medical curriculum in this college and in India differs from both western and other Asian countries. First, students here have no exposure to humanities such as economy, literature, philosophy, and other sciences, as found in the Japanese medical curriculum and undergraduate curriculum in the USA.[11] Second, students in this college are exposed to clinical rotation right from the beginning of the second year, in contrast to the beginning of the third year in the USA and Iran and the fifth year in Japan.[7,11,12] The clinical rotations are daily from the second year onwards. Probably early clinical exposure without adequate preparation on means to handle the human dilemmas of patients contributes to decline in empathy.

In a systemic review of studies of medical students, Neumann et al. had put forth issues that might explain the decline in empathy. They reasoned that students were probably overwhelmed by the mortality and morbidity they encountered in clinical rotations and most often did not have anybody to help them to deal with such issues. Furthermore, such issues are not routinely discussed by their trainers.[10] This is very much applicable to our students as the curriculum or clinical training hardly contains methods to help medical students to deal with such issues.

Some of the limitations of this study have been as follows. First, the number of respondents was smaller in the fourth year which might have probably affected the outcome of the study, especially the findings in relation to the specialty chosen. Second, the fewer number of women may have affected the overall mean empathy scores. Third, the findings from a single medical college that is unique in some respects may not be representative of empathy levels among medical students across the country. This uniqueness is because as an academy with compulsory residential stay away from family, medical students must adhere to discipline more assiduously than in other medical colleges.

CONCLUSIONS

The trend of progressive decline in empathy levels of medical students in medical college is as from studies in Western countries, but the decline is not statistically significant. Women are marginally more empathetic than men. The relation of mean empathy scores and choice of specialty is inconclusive and at variance from other studies. A longitudinal follow-up study including a larger sample from more colleges would help find if the decline in senior years is true. It would also help understand the effect of gender and choice of specialty, on empathy score.

Financial support and sponsorship

Nil.

Conflicts of interest

There are no conflicts of interest.

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