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. 2021 Jun 4;17(9):e1293–e1302. doi: 10.1200/OP.21.00307

Association of a Remote Patient Monitoring (RPM) Program With Reduced Hospitalizations in Cancer Patients With COVID-19

Joshua C Pritchett 1,2, Bijan J Borah 3, Aakash P Desai 1,2, Zhuoer Xie 1,2, Antoine N Saliba 1,2, Konstantinos Leventakos 2,3, Jordan D Coffey 4, Kristina K Pearson 4, Leigh L Speicher 5, Robert Orenstein 6, Abinash Virk 7, Ravindra Ganesh 8, Jonas Paludo 1, Thorvardur R Halfdanarson 2, Tufia C Haddad 2,4,
PMCID: PMC8457804  PMID: 34085535

PURPOSE:

The goal of this study was to assess the impact of an interdisciplinary remote patient monitoring (RPM) program on clinical outcomes and acute care utilization in cancer patients with COVID-19.

METHODS:

This is a cross-sectional analysis following a prospective observational study performed at Mayo Clinic Cancer Center. Adult patients receiving cancer-directed therapy or in recent remission on active surveillance with polymerase chain reaction–confirmed SARS-CoV-2 infection between March 18 and July 31, 2020, were included. RPM was composed of in-home technology to assess symptoms and physiologic data with centralized nursing and physician oversight.

RESULTS:

During the study timeframe, 224 patients with cancer were diagnosed with COVID-19. Of the 187 patients (83%) initially managed in the outpatient setting, those who did not receive RPM were significantly more likely to experience hospitalization than those receiving RPM. Following balancing of patient characteristics by inverse propensity score weighting, rates of hospitalization for RPM and non-RPM patients were 2.8% and 13%, respectively, implying that the use of RPM was associated with a 78% relative risk reduction in hospital admission rate (95% CI, 54 to 102; P = .002). Furthermore, when hospitalized, these patients experienced a shorter length of stay and fewer prolonged hospitalizations, intensive care unit admissions, and deaths, although these trends did not reach statistical significance.

CONCLUSION:

The use of RPM and a centralized virtual care team was associated with a reduction in hospital admission rate and lower overall acute care resource utilization among cancer patients with COVID-19.

INTRODUCTION

The COVID-19 pandemic has presented unprecedented challenges to patients and healthcare systems worldwide.1 Studies have indicated that patients with cancer might have an increased risk of acquiring SARS-CoV-2 infection and poorer clinical outcomes following diagnosis.2-9 For this vulnerable population, cancer centers have been charged with the difficult task of balancing access and continuity of care in the setting of widespread disease transmission.

Early in the pandemic, many cancer centers implemented rigorous screening initiatives in an effort to reduce the risk of exacerbating COVID-19 severity by cancer-directed therapy (CDT) and to minimize exposure and spread of asymptomatic illness.10 These intensive screening programs appear to have been minimally impactful despite significant resource utilization and logistical burden,10 and there remains a lack of evidence for additional clinical management strategies that may favorably affect outcomes in cancer patients diagnosed with COVID-19.

Mayo Clinic is a multisite institution with three geographically diverse main campuses in Minnesota, Florida, and Arizona, as well as several rural, community-based practice sites throughout the affiliated Mayo Clinic Health System (MCHS) in Western Wisconsin, Southern Minnesota, and Northern Iowa. In March 2020, the Mayo Clinic Cancer Center (MCCC) practice committee implemented a COVID-19 universal screening initiative for patients with cancer across all Mayo Clinic sites (Xie et al).11

The declaration of the Public Health Emergency and executive shelter-in-place orders also urged US healthcare systems to develop new ways to provide medical care to ambulatory patients.1 In response, Mayo Clinic began rapidly scaling established telemedicine and virtual care services while concurrently developing new services with existing products to meet the unique needs of those with COVID-19.12-15 One such example is the Mayo Clinic interdisciplinary COVID-19 Remote Patient Monitoring (RPM) program that used the existing RPM technology products and supply chain, as well as the operational infrastructure of the Mayo Clinic Center for Connected Care. The original RPM program was designed and implemented in the MCHS practice in 2016, and subsequently expanded to all sites, to provide patients with complex chronic conditions with technology-enabled, centralized monitoring and nursing support. Leveraging this framework, an innovative COVID-19 RPM program was developed with an interdisciplinary team of Infectious Disease, Pulmonary or Critical Care, and General Internal Medicine specialists in COVID-19 diagnosis and management. The COVID-19 RPM program aimed to support ambulatory patients with COVID-19 at risk for severe illness.13 As of November 2020, this program served more than 8,000 patients across 41 US states in rural and urban locations, many of whom suffer from complex comorbidities and illnesses including active cancer (Coffey et al, under review).

Studies have previously demonstrated the effectiveness of RPM programs for the longitudinal management of chronic conditions such as congestive heart failure16,17 and diabetes.18,19 The use of RPM in patients with peritoneal dialysis has also been shown to reduce the risk of hospitalization during the COVID-19 pandemic.20 However, only a limited number of health systems nationwide have established RPM services as part of routine clinical care that meet the Centers for Medicare & Medicaid Services RPM billing code requirements.21

Evaluation of RPM technology platforms and corresponding clinical care models for patients at risk of, suspicion of, or confirmed diagnosis of COVID-19—a novel, acute illness with unpredictable disease course, variable clinical presentation, and risk for decompensation—has begun, and early results are encouraging. Ambulatory monitoring of patients with COVID-19 symptoms has been shown to be feasible, safe, and associated with high patient satisfaction.22 In a separate study, the use of RPM in patients discharging from the hospital following acute COVID-19 illness has been associated with fewer subsequent emergency department (ED) visits and readmissions.23 However, we are among the first to evaluate the use of an RPM program in the management of patients with cancer.

The simultaneous deployment of the MCCC COVID-19 universal screening initiative and implementation of the Mayo Clinic COVID-19 RPM program across all sites presented a unique opportunity to assess the impact of the RPM program on patient outcomes. Our primary objective was to compare outcomes of cancer patients with COVID-19 when managed with or without the COVID-19 RPM program. Herein, we report the impact of the COVID-19 RPM program on clinical outcomes and acute care resource utilization in cancer patients diagnosed with COVID-19.

METHODS

MCCC COVID-19 Universal Screening Initiative

From March 18 to July 31, 2020, all patients scheduled to receive CDT at a Mayo Clinic site were universally screened for COVID-19 using a nasopharyngeal SARS-CoV-2 polymerase chain reaction test at least 24-96 hours before the scheduled treatment. Modes of CDT included parenteral chemotherapy, biologic therapy including immune checkpoint inhibitors, chimeric antigen receptor T-cell therapy, hematopoietic stem-cell transplant, surgery, and radiation therapy. In addition, adults (≥ 18 years old) with cancer diagnosed and/or treated within the past 5 years (excluding uncomplicated nonmelanoma skin cancers) were offered SARS-CoV-2 polymerase chain reaction testing at MCCC if they self-reported symptoms or exposure. These criteria defined our cohort of cancer patients with COVID-19.

An Institutional Review Board–approved prospective observational study was developed to assess the clinical effectiveness and impact of the universal screening initiative in this cohort (Xie et al).11 Predefined clinical and lab data were collected from review of the electronic health record (EHR) of all patients who provided authorization to use EHR data for research purposes. Data were abstracted for 60 days after first positive test to allow sufficient assessment of COVID-19–associated outcomes.

Mayo Clinic Interdisciplinary COVID-19 RPM Program

Program design.

The Mayo Clinic COVID-19 RPM program was designed and implemented by an interdisciplinary team composed of RPM clinical nurse specialists, physicians, patient education specialists, and COVID-19 physician experts from the Divisions of General Internal Medicine, Infectious Disease, and Pulmonary or Critical Care Medicine. Details related to this RPM program, including clinical workflow design and escalation parameters, have been described elsewhere (Coffey et al, under review)].13 Briefly, once enrolled, the patient receives a technology package composed of a cellular-enabled tablet preloaded with vended clinical RPM software (Resideo Life Care Solutions, WI) and preconnected, Bluetooth-enabled devices (blood pressure cuff and monitor, pulse oximeter, thermometer, and scale) to passively collect physiologic data. For patients with cancer specifically, the tablet notifies patients to perform vital sign measurements and complete COVID-19 symptom assessments twice daily. For those who are immunosuppressed, the assessments are conducted four times daily. Patient-generated data trigger alerts on the basis of predetermined parameters, and all data are integrated with the EHR (Epic). Key to the RPM program is the clinical care model that includes a centralized team of RPM nurse care coordinators who provide daily monitoring, education, and health coaching; complete clinical evaluations in response to alerts; use decision trees and protocols for interventions; and escalate care as necessary to the appropriate regional physician and advanced practice provider COVID-19 care teams supporting Mayo Clinic Arizona, FL, and the Midwest (Minnesota and all MCHS sites). The standard program duration is approximately 21 days with extension as needed to support recovery for patients who remain symptomatic.

Patient enrollment.

Upon confirmation of a positive SARS-CoV-2 test at any Mayo Clinic site, patients are screened for RPM enrollment by a member of the regional COVID-19 care team. Patients were eligible for enrollment if they had one or more of the following risk factors for severe COVID-19 illness, as defined by the Centers for Disease Control and expert consensus24: age > 65 years, diabetes, current smoker, body mass index > 40, chronic liver disease, chronic lung disease, congestive heart failure, active cancer therapy, bone marrow or solid organ transplant, other immunocompromised state, and end-stage renal disease.

Under a separate Institutional Review Board–approved protocol, we retrospectively reviewed all patients from the above MCCC COVID-19 universal screening cohort for enrollment and utilization of RPM. For this study, those included in the RPM cohort were confirmed for enrollment by documentation of the EHR order for the service and received at least one day of monitoring as confirmed by the presence of at least one digital exchange with the technology platform.

Study End Points, Data Procurement, and Analysis

End points.

For the MCCC COVID-19 universal screening initiative, the clinical end points recorded included 60-day all-cause hospital admission, intensive care unit (ICU) admission, and mortality. These were determined by manual EHR review for each patient in the study. In addition to this, system-level billing and encounter data were retrospectively queried for all study patients who were initially managed in the outpatient setting to independently identify and confirm instances of acute care utilization during a 30-day period following COVID-19 diagnosis. Acute care utilization end points included ED visit, ED conversion to inpatient hospital admission, ICU admission, hospital length of stay, prolonged hospitalization (defined as ≥ 7 inpatient days), and mortality. A 30-day follow-up period was chosen for this study because the average COVID-19 RPM program duration for patients is approximately 14 days and an acute exacerbation of COVID-19 illness rarely occurs beyond 30 days from initial diagnosis (Coffey et al, under review).25,26

EHR review.

Manual EHR review was performed to obtain predefined clinical and demographic data for all patients enrolled in the MCCC prospective universal screening study, as outlined above and detailed elsewhere (Xie et al).11 EHR review also included review of any records from institutions outside the Mayo Clinic available through the Epic Care Everywhere function. Notably, this information is only available for review if a patient has authorized access to this function. Additionally, information is only made available through Care Everywhere by partnering institutions that participate in this electronic record sharing tool.

When instances of acute care utilization were identified, all instances were rigorously reviewed to confirm that care utilization was properly assigned and documented before performing detailed comparative analysis. Additionally, all instances were also reviewed and assigned on the basis of whether the instance was associated directly with COVID-19 illness.

Comparative analysis.

The association between RPM enrollment and risk of hospital admission among 187 patients who did not initially require urgent hospitalization was assessed through inverse propensity score weighting (IPW).27 The IPW method helps estimate the treatment effect between the intervention (RPM) and control (no RPM) cohorts after balancing the observed patient characteristics.

IPW balancing was based on 15 key baseline covariates that multiple studies have identified as associated with poorer COVID-19 outcomes. These include age,9,28-30 sex,9,28-30 race,31,32 ethnicity,9,31-33 body mass index,28,30,34 diabetes,9,28,30,35,36 hypertension,28,30,36 underlying cardiopulmonary disease (which we have characterized further by specific entities including coronary artery disease,30,36,37 chronic obstructive pulmonary disease,30,37-39 and/or asthma9,40), chronic kidney disease,9,41,42 cancer type,7-9 active cancer status,7-9 symptomatic COVID-19 at diagnosis,43-45 and diagnosis before June 1, 2020.46,47

The pre- and post-IPW balance in patient characteristics was assessed through standardized difference, with an absolute standardized difference < 10% in the value of variable between the intervention and control being considered as balanced.27 Both absolute and relative risks of hospitalization for patients receiving RPM versus non-RPM were then calculated.48-50

RESULTS

Between March 18 and July 31, 2020, 224 patients with cancer were diagnosed with COVID-19 at a Mayo Clinic site. As highlighted in Figure 1, initial management included urgent hospitalization (within 48 hours of diagnosis) in 37 patients (17%), whereas the remaining 187 patients (83%) were managed in the outpatient setting with or without the COVID-19 RPM program (71 and 116, respectively). In total, 109 patients (49%) were enrolled in the RPM program at any point during the study timeframe.

FIG 1.

FIG 1.

Initial management and disposition of cancer patients diagnosed with COVID-19 at Mayo Clinic. RPM = enrollment in the Mayo Clinic COVID-19 RPM program with centralized virtual care team support, as detailed in Methods. RPM, remote patient monitoring.

Baseline patient characteristics are provided in Table 1. There were no significant differences in age, race, or ethnicity observed with regard to RPM enrollment at MCCC during the study timeframe. More male patients were diagnosed with COVID-19, consistent with known features of the disease, although the rate of RPM enrollment did not differ significantly according to sex. Regionally, although the Arizona region accounted for the majority of COVID-19 cases (47% v 30% and 23% in Midwest and Florida, respectively), the Midwest region demonstrated a higher rate of RPM enrollment (76% of patients enrolled in RPM v 40% and 31% in Arizona and Florida, respectively), because of earlier deployment and availability of the RPM program at Midwest sites during the study timeframe (Data Supplement, online only). Consistent with eligibility guidelines for enrollment in the RPM program, patients receiving RPM were found to have increased rates of underlying pulmonary disease and higher rates of underlying nonpulmonary comorbidities including hypertension, obesity, diabetes, chronic kidney disease, and coronary artery disease. Although underlying cancer disease groups were similarly represented, patients enrolled in RPM predictably demonstrated a trend toward more active cancer, whereas non-RPM patients were more likely to be in remission. Finally, although the reason for initial COVID-19 testing was relatively consistent between groups, patients enrolled in RPM demonstrated higher severity of COVID-19 disease at onset as characterized by higher rates of dyspnea and hypoxia with new oxygen requirement.

TABLE 1.

Baseline Data, All Patients

graphic file with name op-17-e1293-g001.jpg

Patients initially managed in the outpatient setting without RPM were more likely to have experienced inpatient hospitalization within 30 days after COVID-19 diagnosis than those enrolled in RPM, as demonstrated in Table 2. The difference in the risk of hospital admission on the basis of RPM utilization was assessed through inverse propensity score weighting (IPW). As shown in Figure 2, all patient characteristics were balanced following IPW. The estimated risk of hospital admission without RPM was 13% (95% CI, 6.9 to 18.3), whereas the estimated risk of hospital admission with RPM was 2.8% (95% CI, −0.06 to 5.7). Thus, independent of measured baseline covariates, the estimated treatment effect was −0.098 (P = .002; 95% CI, −0.160 to −0.036), implying that the RPM program was associated with an approximately 10% absolute risk reduction and 78% relative risk reduction in hospital admission (95% CI, 54 to 102; P = .002).

TABLE 2.

Comparative Analysis of Patients Initially Managed in the Outpatient Setting With RPM Versus No Monitoring

graphic file with name op-17-e1293-g004.jpg

FIG 2.

FIG 2.

IPW (balance checking through standardized difference). Points within the dashed vertical lines indicate balance in the corresponding covariate. BMI, body mass index; CAD, coronary artery disease; CKD, chronic kidney disease; COPD, chronic obstructive pulmonary disease; IPW, inverse propensity score weighting; RPM, remote patient monitoring.

Furthermore, although ED visit rates were similar between groups (10% RPM and 16% non-RPM), conversion to hospital admission occurred less frequently for patients who were enrolled in RPM (42.9% v 83.3%). Additionally, when hospitalized, the RPM patients experienced shorter length of stay (median 3 days v 6 days) and were also less likely to experience prolonged hospitalization (0% v 5%), ICU admission (0% v 5%), and death (0% v 3%), although these trends did not reach statistical significance.

DISCUSSION

In the setting of a global pandemic associated with inpatient bed, ventilator, and personal protective equipment shortages, the RPM program provided an effective strategy for clinical management of cancer patients with COVID-19 in the ambulatory setting while simultaneously offering an opportunity to mitigate the increased risks of exposure, transmission, and resource utilization associated with conventional care. This study represents one of the first known evaluations of an RPM program for the management of patients with cancer.

During the design of the Mayo Clinic COVID-19 RPM program, co-primary objectives were established to optimize the clinical outcomes of patients and to reduce hospital utilization attributed to COVID-19. The RPM program leaders hypothesized that early detection of adverse trends in patient generated health data and early supportive care interventions could favorably alter the disease trajectory for vulnerable patient populations. However, it was unknown how the program would affect acute care utilization.

Within our study population of cancer patients with COVID-19, those managed through the RPM program during the study timeframe, despite being more symptomatic of COVID-19 and having more risk factors for severe illness, experienced better clinical outcomes and lower overall acute care resource utilization than patients not enrolled in the program.

It is worth noting that patients in this study could be enrolled in the RPM program either in the outpatient setting immediately following COVID-19 diagnosis or upon hospital discharge following acute COVID-19 illness. Given that patients with COVID-19 are on different trajectories with the disease at initial diagnosis (acute phase) and following hospital discharge (recovery phase), the value proposition for RPM and patient care goals were distinct for each setting. As such, we elected to focus our RPM program analysis on the majority of patients who were initially managed with RPM in the ambulatory setting upon diagnosis, with the aim of determining whether early detection of patient decompensation was associated with improved outcomes.

Even within the constraints of this focused analysis, a significant reduction in hospital admission rate directly attributable to RPM enrollment was observed in patients who were initially monitored in the outpatient setting. Although ED visits occurred at a relatively comparable rate among patients, fewer of those enrolled in RPM were subsequently admitted. Importantly, when hospitalized, the RPM patients experienced a shorter duration of stay and fewer prolonged hospitalizations, ICU admissions, and deaths, although further research is needed to confirm these trends.

Limitations of this study include retrospective design, modest number of patients, and single healthcare system; however, patients and monitoring occurred at several diverse regional sites encompassing rural and urban locations. Additionally, although every effort was made to capture and confirm instances of acute care utilization experienced by the patients in this study throughout the follow-up period, we acknowledge the inherent limitations of such data elements, which include the possibility of study patients being evaluated at outside institutions that may not be visible or accessible through the Mayo Clinic EHR.

In conclusion, the use of a novel RPM program and centralized virtual care team was associated with a significant reduction in hospital admission rate and lower overall acute care resource utilization among cancer patients with COVID-19. Throughout the COVID-19 pandemic, innovative methods of care delivery have proved to be essential to ensure ongoing care for many of our most vulnerable populations. The success of this RPM program was made possible only through commitment to a team-based, interprofessional, and multidisciplinary collaboration across our health system.

Our findings affirm the emerging evidence regarding the feasibility, safety, and effectiveness of an RPM program to support the management of acute conditions, such as COVID-19. Additionally, this is among the first reported evaluations of an RPM program for the management of patients with cancer. Future directions include the need for pragmatic trials to further evaluate the impact and value of RPM for the management of other acute and chronic conditions and in postacute or postoperative settings. Additional studies are needed to validate the safety of escalating care in the home with low-risk diagnostic and treatment interventions that can complement the monitoring and further drive down acute care utilization.

ACKNOWLEDGMENT

The authors extend their deepest gratitude to each of the Mayo Clinic Center for Connected Care RPM and COVID-19 care team nurse coordinators, advanced practice providers, and desk operations specialists who served on the digital frontlines caring for cancer patients with COVID-19. They further thank the product specialists, business analysts, health system engineers, IT liaisons, and project management for their tireless support through the pandemic to procure and maintain the RPM technology and to optimize clinical workflows for program implementation.

Joshua C. Pritchett

Patents, Royalties, Other Intellectual Property: Novel discovery with intellectual property interests in ongoing development with Mayo Clinic Ventures, patent pending, US Patent Application No. 63/109625

Uncompensated Relationships: Biofourmis

Konstantinos Leventakos

Consulting or Advisory Role: AstraZeneca, Boehringer Ingelheim, Targeted Oncology, OncLive, Takeda

Research Funding: AstraZeneca, Mirati Therapeutics

Robert Orenstein

Speakers' Bureau: Ferring

Research Funding: ReBiotix, Astellas Scientific and Medical Affairs Inc, Finch Therapeutics, Humanigen, Vedanta

Ravindra Ganesh

Stock and Other Ownership Interests: Pfizer

Research Funding: InteraXon, Pear Therapeutics

Jonas Paludo

Research Funding: Verily

Other Relationship: Jazz Pharmaceuticals

Thorvardur R. Halfdanarson

Consulting or Advisory Role: Lexicon, Ipsen, Advanced Accelerator Applications, Curium Pharma, ScioScientific, Terumo

Research Funding: Ipsen, Agios, Thermo Fisher Scientific, Basilea, Turnstone Bio, Advanced Accelerator Applications, Novartis

Tufia C. Haddad

Research Funding: Takeda

No other potential conflicts of interest were reported.

PRIOR PRESENTATION

Presented in part at the ASCO21 Virtual Scientific Program, Chicago, IL, June 4-8, 2021.

SUPPORT

There are no direct funding sources associated with this research study. The Mayo Clinic Remote Patient Monitoring program is an enterprise shared service supported by the Mayo Clinic practice.

AUTHOR CONTRIBUTIONS

Conception and design: Joshua C. Pritchett, Bijan J. Borah, Aakash P. Desai, Antoine N. Saliba, Jordan D. Coffey, Abinash Virk, Tufia C. Haddad

Administrative support: Tufia C. Haddad

Collection and assembly of data: Joshua C. Pritchett, Zhuoer Xie, Antoine N. Saliba, Jordan D. Coffey, Robert Orenstein, Thorvardur R. Halfdanarson

Data analysis and interpretation: Joshua C. Pritchett, Bijan J. Borah, Aakash P. Desai, Zhuoer Xie, Antoine N. Saliba, Konstantinos Leventakos, Kristina K. Pearson, Abinash Virk, Ravindra Ganesh, Jonas Paludo, Thorvardur R. Halfdanarson, Tufia C. Haddad

Manuscript writing: All authors

Final approval of manuscript: All authors

Accountable for all aspects of the work: All authors

AUTHORS' DISCLOSURES OF POTENTIAL CONFLICTS OF INTEREST

Association of a Remote Patient Monitoring (RPM) Program With Reduced Hospitalizations in Cancer Patients With COVID-19

The following represents disclosure information provided by the authors of this manuscript. All relationships are considered compensated unless otherwise noted. Relationships are self-held unless noted. I = Immediate Family Member, Inst = My Institution. Relationships may not relate to the subject matter of this manuscript. For more information about ASCO’s conflict of interest policy, please refer to www.asco.org/rwc or ascopubs.org/op/authors/author-center.

Open Payments is a public database containing information reported by companies about payments made to US-licensed physicians (Open Payments).

Joshua C. Pritchett

Patents, Royalties, Other Intellectual Property: Novel discovery with intellectual property interests in ongoing development with Mayo Clinic Ventures, patent pending, US Patent Application No. 63/109625

Uncompensated Relationships: Biofourmis

Konstantinos Leventakos

Consulting or Advisory Role: AstraZeneca, Boehringer Ingelheim, Targeted Oncology, OncLive, Takeda

Research Funding: AstraZeneca, Mirati Therapeutics

Robert Orenstein

Speakers' Bureau: Ferring

Research Funding: ReBiotix, Astellas Scientific and Medical Affairs Inc, Finch Therapeutics, Humanigen, Vedanta

Ravindra Ganesh

Stock and Other Ownership Interests: Pfizer

Research Funding: InteraXon, Pear Therapeutics

Jonas Paludo

Research Funding: Verily

Other Relationship: Jazz Pharmaceuticals

Thorvardur R. Halfdanarson

Consulting or Advisory Role: Lexicon, Ipsen, Advanced Accelerator Applications, Curium Pharma, ScioScientific, Terumo

Research Funding: Ipsen, Agios, Thermo Fisher Scientific, Basilea, Turnstone Bio, Advanced Accelerator Applications, Novartis

Tufia C. Haddad

Research Funding: Takeda

No other potential conflicts of interest were reported.

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