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The British Journal of General Practice logoLink to The British Journal of General Practice
letter
. 2021 Oct 1;71(711):445. doi: 10.3399/bjgp21X717137

There’s a lot to learn from Neighbour

Koki Kato 1
PMCID: PMC8463145  PMID: 34593406

I read with interest regarding transparent questioning in a consultation.1 Benfield argues that transparent consulting allows patients to understand why the questions are asked. Neighbour2 describes that explaining why you need the information makes it easier to get it. He also gives us several techniques in the handing-over process: ‘think aloud’ (that is, letting the patient in on your thought processes) and ‘fly some kites’ (that is, speculating out loud on some of the available options).2 I believe that these help transparent consulting: you can clarify your intent, thought process, and concern. It is a reminder that we still have a lot to learn from Neighbour.

REFERENCES

  • 1.Benfield M. Transparent consulting: defining a consultation tool. Br J Gen Pract. 2021 doi: 10.3399/bjgp21X716705. [DOI] [PMC free article] [PubMed]
  • 2.Neighbour R. The inner consultation: how to develop an effective and intuitive consulting style. 2nd edn. London: CRC Press; 2005. [Google Scholar]

Articles from The British Journal of General Practice are provided here courtesy of Royal College of General Practitioners

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