Background and Objectives: As facilities have limited face-to-face appointments during the COVID-19 pandemic, and are likely to maintain telehealth visits post-pandemic, youth at risk of sexually transmitted infections (STI) are vulnerable to disruptions in medical care. Our clinic system implemented telehealth in response to the COVID-19 pandemic to continue to provide care to patients. While utilization of telehealth platforms has the potential to address disruptions in care, there are inequities in access to technology for telehealth. The goal of this study is to describe baseline data collected as a part of our project that explores telehealth acceptability and digital inequities (device access, internet access, and digital literacy) affecting utilization of telehealth for sexual health services among Adolescents and Young Adult (AYA) and describes the next steps.
Methods: The setting includes a nine-clinic system that provides free preventive primary care and reproductive health services to >10,000 Medicaid, low-income, and uninsured AYA annually. Majority (97.9%) of patients fall below the 250% Federal Poverty Level threshold and 96% belong to racial and ethnic minority groups. We collected baseline data describing differences among those who received telehealth services and those who did not receive them. Age, sex, race, proportion of patients who were minors, income, proportion of patients who qualified for Medicaid or equivalent funding (indicating a lower per-person family income), and receipt of appropriate STI tests were compared. Similar comparisons were made describing the population of patients seen in 2019 (pre-COVID) and 2020 (during COVID). T-tests and Chi-squared tests were used as appropriate and p values < 0.05 were considered to indicate significance. To further delineate the reasons for differences in utilization of telehealth we are currently prospectively administering a survey to all patients who request an appointment for sexual health-related services at our clinic. Based on the results of the survey, we plan to perform 1:1 semi-structured interviews to probe for contextual information and feedback to help improve outcomes.
Results: There were a total of 8,245 unique clinic patients in 2020 (mean age 20.2 years, SD 2.5). Of those, 19.99% received at least one telehealth visit. There were significant differences between utilization of telehealth services between adults and minors (p < 0.01), with 9.37% of minors vs. 21.42% of adults accessing telehealth services. Additionally, there were statistically significant differences in telehealth utilization among different social and economic statuses with higher utilization in patients that had a higher income, were Black, non-Hispanic, and female (all p-values < 0.01). Among patients who received a telemedicine visit, a higher proportion was screened for STIs including chlamydia, gonorrhea, HIV, and syphilis, as compared to individuals who had not received a telehealth visit (p < 0.01). Comparing patient demographics between 2019 and 2020, there were smaller proportions of minors, and Hispanics who accessed care in 2020 compared to 2019 (p-values < 0.01). The proportion of patients who were Medicaid eligible increased from 2019 and 2020 (42.6% vs. 48.6%, respectively, p < 01). A survey has been generated using psychometrically validated instruments that explore demographic differences, attitudes towards telehealth, intention to utilize telehealth, access to telehealth technology, barriers and facilitators to access, and sexual behaviors as covariates that determine the use of telehealth for care. Administration of the survey has been initiated and study findings are expected by the end of the calendar year 2021.
Conclusion and Global Health Implications: There were demographic differences in clinic patients between 2019 (pre-COVID) and 2020 (during COVID), and between individuals who utilized and did not utilize telehealth services. There were fewer minors accessing care in 2020, providing evidence that the pandemic has hindered minors’ access to needed primary preventive and reproductive health care. Likewise, a higher proportion of patients were Medicaid eligible, a likely result of the economic toll from the pandemic. Patients who were minors, Hispanic, and low-income were less likely to utilize telehealth services. As the pandemic continues, it is important for public health policies and organizations to decrease the barriers to reproductive health care services including telehealth services, specifically among patients who are minors, low-income, and Hispanic. Through the BCM’s Office of the President Health Disparity Grant, we hope findings from this study will shed light on telehealth acceptability and digital inequities affecting utilization of telehealth for sexual health services among AYA. Findings will lay groundwork for subsequent research focused on action-oriented steps to develop innovative interventions and clinical practice recommendations that will improve health care access, STI-related client outcomes, and health equity among AYA.
Key words: • Health Equity • Technology • Social Determinants of Health • Adolescent Health • Sexually Transmitted Infection
Copyright © 2021 Abacan et al. Published by Global Health and Education Projects, Inc. This is an open-access article distributed under the terms of the Creative Commons Attribution License CC BY 4.0.