The authors regret omitting the word ‘accessible’ in the Results paragraph of the Abstract.
The sentence ‘Whilst patients found the concept of direct access, those with complex conditions continued to see their GP as first point of contact.’ Should read:
‘Whilst patients found the concept of direct access acceptable, those with complex conditions continued to see their GP as first point of contact.’
The corrected Abstract Results paragraph in full is below:
Results
Three themes emerged: understanding physiotherapy and the direct access pathway; negotiating the pathway; making the pathway viable. HCPs saw direct access as acceptable. Whilst patients found the concept of direct access acceptable, those with complex conditions continued to see their GP as first point of contact. Some GPs and patients reported a lack of clarity around the pathway, reflected in ambiguous paperwork and inconsistent promotion. Operational challenges emerged in cross-disciplinary communication and between HCPs and patients, and lack of adequate resources.
The authors would like to apologise for any inconvenience caused.